What Jobs are available for Residential in Hong Kong?

Key Job Details

Job Location

Mid-levels

Employment Type

Permanent

Job Category

Property Management and Security

Application Deadline

27 Nov 2025

ABOUT THE TEAM

A career at Swire Properties is more than just work, it's a calling.

We're searching for exceptional individuals who want to live and breathe "Creative Transformation" – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive. Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our People, partners and the communities we serve.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are now looking for a talented Residential Property Officer to be part of our dynamic team. Reporting to the Residential Property Manager, the incumbent will be the deputy in-charge of the overall day-to-day estate operation and management of our luxury residential property.

RESPONSIBILITIES

• Providing professional concierge and property management services
• Liaising with relevant parties and departments
• Maintaining excellent rapport with residents
• Handling residents' complaints and enquiries
• Issuing maintenance reports, drafting notices and reply letters to residents as required

REQUIREMENTS

• HKDSE/ HKALE or above
• Minimum 3 years' experience in hospitality or property management industry
• MHKIH/MCIH; or actively looking to attain the qualification, e.g. student member of HKIH. Applicants with relevant experience & knowledge of DMC with good attitude will be considered.
• Excellent communication skills and able to work under pressure
• Passionate, self-motivated, highly proactive, customer-orientated and cooperative
• Fluency in spoken and written English and Chinese including Putonghua
• Basic computer skills on MS Word and Excel
• Willing to work on roster basis
• Holder of valid QAS certificate and Security Personnel Permit (SPP)

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Collaborates
• Communicates Effectively
• Demonstrates Self-awareness
• Learning Agility
• Being Resilient

WHY CHOOSE US

• Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
• HRoot Awards (Chinese Mainland): Received the Best Employer Award for 2023 and 2024, along with the Best Social Enterprises Award in 2024

Don't Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

Key Job Details

Job Location

Taikoo

Employment Type

Permanent

Job Category

Property Management and Security

Application Deadline

26 Nov 2025

ABOUT THE TEAM

A career at Swire Properties is more than just work, it's a calling.

We're searching for exceptional individuals who want to live and breathe "Creative Transformation" – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive. Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our People, partners and the communities we serve.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are now looking for a talented Residential Property Officer to join our Residential Property Management team at Taikoo Shing Residential - an accomplished and customer-focused team provide quality services to our tenants, optimize property performance, and create vibrant, thriving residential communities.

RESPONSIBILITIES

• Monitoring contractor's performance
• Inspecting common areas and facilities of residential buildings
• Handling residents' complaints and enquiries
• Issuing maintenance reports, drafting notices and reply letters to residents
• Handling other duties assigned by the Residential Property Manager

REQUIREMENTS

• Diploma in Housing Management / Property Management or related disciplines
• At least 3 years' experience in property management or related industries
• Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Highly proactive and customer-orientated with a positive mindset
• Willingness to perform duties with irregular working hours
• Holder of PMP Licence (Tier 2) preferable
• Fluency in spoken and written English and Chinese; ability to speak Putonghua is an asset
• Basic computer skills on MS Word and Excel

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Collaborates
• Communicates Effectively
• Learning Agility
• Being Resilient
• Demonstrates Self-Awareness

WHY CHOOSE US

• We've won the Randstad Hong Kong Most Attractive Employer Award in 2022, and have been in the Top 10 since 2017
• HRoot Best Employer Award 2023 (Chinese Mainland)

Don't Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

ABOUT THE TEAM

A career at Swire Properties is more than just work, it's a calling.

We're searching for exceptional individuals who want to live and breathe "Creative Transformation" – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive. Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our People, partners and the communities we serve.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are now looking for a talented Accounts Officer to be part of our dynamic team. Reporting to the Accounts Supervisor, the incumbent will be responsible for handling full set bookkeeping for estate management companies.

RESPONSIBILITIES

• Handle full set bookkeeping for estate management and residential leasing companies
• Process payments via HSBCnet and prepare payment vouchers
• Perform settlement for accounts receivable
• Assis in preparing the annual budget and quarterly forecast
• Prepare month end closing and financial management report
• Assist in annual audit and tax computation for submission to IRD
• Undertake ad hoc assignments and other duties when required

REQUIREMENTS

• DSE or above, preferably with diploma in accountancy
• Minimum 2 years' accounting experiences in full set accounting
• Strong team player with the ability to work independently and with attention to details
• Proactive with commitment and sense of responsibility
• Self-motivated and good communication skills
• Good command of spoken and written English and Chinese
• Proficiency in Microsoft Office, especially Microsoft Excel

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Collaborates
• Communicates Effectively
• Learning Agility
• Being Resilient
• Demonstrates Self-Awareness

WHY CHOOSE US

• Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
• HRoot Awards (Chinese Mainland): Received the Best Employer Award for 2023 and 2024, along with the Best Social Enterprises Award in 2024

Don't Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

ABOUT THE TEAM

A career at Swire Properties is more than just work, it's a calling.

We're searching for exceptional individuals who want to live and breathe "Creative Transformation" – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive. Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our People, partners and the communities we serve.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are now looking for a talented Residential Property Officer to be part of our dynamic team. Reporting to the Residential Property Manager, the incumbent will be responsible for providing professional concierge and property management services of the highest quality to the residents of our luxury residential property.

RESPONSIBILITIES

• Providing professional concierge and property management services
• Liaising with relevant parties and departments
• Maintaining excellent rapport with residents
• Handling residents' complaints and enquiries
• Issuing maintenance reports, drafting notices and reply letters to residents as required

REQUIREMENTS

• HKDSE/ HKALE or above
• Minimum 3 years' experience in hospitality or property management industry (less experience will also be considered)
• MHKIH/MCIH; or actively looking to attain the qualification, e.g. student member of HKIH. Applicants with relevant experience & knowledge of DMC with good attitude will be considered.
• Excellent communication skills and able to work under pressure
• Passionate, self-motivated, highly proactive, customer-orientated and cooperative
• Fluency in spoken and written English and Chinese including Putonghua
• Basic computer skills on MS Word and Excel
• Willing to work on roster basis
• Holder of valid QAS certificate and Security Personnel Permit (SPP)

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Collaborates
• Communicates Effectively
• Demonstrates Self-awareness
• Learning Agility
• Being Resilient

WHY CHOOSE US

• Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
• HRoot Awards (Chinese Mainland): Received the Best Employer Award for 2023 and 2024, along with the Best Social Enterprises Award in 2024

Don't Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

Key Job Details

Job Location

Quarry Bay

Employment Type

Permanent

Job Category

Property Management and Security

Application Deadline

19 Nov 2025

ABOUT THE TEAM

A career at Swire Properties is more than just work, it's a calling.

We're searching for exceptional individuals who want to live and breathe "Creative Transformation" – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive. Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our People, partners and the communities we serve.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are now looking for a talented Administrative Executive to be part of our dynamic team. Reporting to the Head of Residential Marketing, the incumbent will be responsible for providing day-to-day secretarial and administrative support to the residential marketing team.

RESPONSIBILITIES

• Provide comprehensive secretarial and office administrative support such as scheduling appointments and meetings, reimbursement claims, travel arrangements, documents signing, ordering office suppliers and warehouse maintenance etc.
• Handle incoming phone calls, emails, and correspondence, and direct inquiries to the appropriate parties.
• Coordinate company events, team activities and support attendance tracking and staff coordination
• Process payments and invoices with the teammates and accounts departments
• News clipping and sharing of market news
• Ensure all company policies/procedures in store are followed and manage archiving for relevant documents

REQUIREMENTS

• HKCEE/DSE or above with formal secretarial training
• Minimum 5 years' solid experience in secretarial and administrative work
• Pleasant character, a team player with good communication and interpersonal skills
• Able to work independently, under pressure and meet tight deadlines
• Fluent spoken and written English and Chinese
• Good PC skills on MS Word, Excel, PowerPoint

BEHAVIOURAL COMPETENCIES

• Decision Quality
• Cultivates Innovation
• Business Acumen
• Drives for Results
• Ensures Accountability
• Optimises Work Process
• Collaborates
• Communicates Effectively
• Situational Adaptability

WHY CHOOSE US

• Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
• HRoot Awards (Chinese Mainland): Received the Best Employer Award for 2023 and 2024, along with the Best Social Enterprises Award in 2024

Don't Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

Key Job Details

Job Location

Chai Wan

Employment Type

Permanent

Job Category

Property Management and Security

Application Deadline

16 Oct 2025

ABOUT THE TEAM

A career at Swire Properties is more than just work, it's a calling.

We're searching for exceptional individuals who want to live and breathe "Creative Transformation" – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive. Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our People, partners and the communities we serve.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are now looking for a talented Senior Residential Property Officer to be part of our dynamic team. Reporting to the Manager, Residential Property, the incumbent will be the deputy in-charge of the overall day-to-day estate operation and management of luxury residential property.

RESPONSIBILITIES

• Facilitating takeover of common areas and facilities of residential buildings
• Developing work instructions/guidelines to facilitate the daily operation
• Oversee day-to-day property management operations, including coordinating with service contractors and inspecting common areas
• Ensure compliance with statutory requirements, such as BMO, DMC, and house rules
• Manage and supervise the team's performance to maintain high-quality service delivery
• Provide excellent customer service by handling resident/occupant complaints and inquiries, as well as coordinating matters between owners and external parties
• Assist with administrative and documentary work for the Management office, including overseeing workflow
• Attending regular meetings and preparing management/financial reports
• Performing all other duties as assigned by the seniors

REQUIREMENTS

• Degree holder of Housing Management/ Property Management or related disciplines
• Minimum 5 years' experience in property management or related industries
• Member/ Student member of Hong Kong Institute of Housing or related institution is preferable - PMSA Tier 2 or above
• Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Highly proactive and customer-orientated with a positive mindset.
• Fluency in spoken and written English and Chinese including Putonghua
• Good PC skills on MS Office and communication application
• Experience in taking over new residential project is an advantage

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Collaborates
• Communicates Effectively
• Demonstrates Self-awareness
• Learning Agility
• Being Resilient

WHY CHOOSE US

• Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
• HRoot Awards (Chinese Mainland): Received the Best Employer Award for 2023 and 2024, along with the Best Social Enterprises Award in 2024

Don't Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

ABOUT THE TEAM

A career at Swire Properties is more than just work, it's a calling.

We're searching for exceptional individuals who want to live and breathe "Creative Transformation" – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive. Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our People, partners and the communities we serve.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are now looking for a talented Senior Residential Property Officer to be part of our dynamic team. Reporting to the Manager, Residential Property, the incumbent will be the deputy in-charge of the overall day-to-day estate operation and management of luxury residential property.

RESPONSIBILITIES

• Facilitating takeover of common areas and facilities of residential buildings
• Developing work instructions/guidelines to facilitate the daily operation
• Oversee day-to-day property management operations, including coordinating with service contractors and inspecting common areas
• Ensure compliance with statutory requirements, such as BMO, DMC, and house rules
• Manage and supervise the team's performance to maintain high-quality service delivery
• Provide excellent customer service by handling resident/occupant complaints and inquiries, as well as coordinating matters between owners and external parties
• Assist with administrative and documentary work for the Management office, including overseeing workflow
• Attending regular meetings and preparing management/financial reports
• Performing all other duties as assigned by the seniors

REQUIREMENTS

• Degree holder of Housing Management/ Property Management or related disciplines
• Minimum 5 years' experience in property management or related industries
• Member/ Student member of Hong Kong Institute of Housing or related institution is preferable - PMSA Tier 2 or above
• Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Highly proactive and customer-orientated with a positive mindset.
• Fluency in spoken and written English and Chinese including Putonghua
• Good PC skills on MS Office and communication application
• Experience in taking over new residential project is an advantage

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Collaborates
• Communicates Effectively
• Demonstrates Self-awareness
• Learning Agility
• Being Resilient

WHY CHOOSE US

• Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
• HRoot Awards (Chinese Mainland): Received the Best Employer Award for 2023 and 2024, along with the Best Social Enterprises Award in 2024

Don't Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

Key Job Details

Job Location

Taikoo

Employment Type

Permanent

Job Category

Property Management and Security

Application Deadline

18 Oct 2025

ABOUT THE TEAM

A career at Swire Properties is more than just work, it's a calling.

We're searching for exceptional individuals who want to live and breathe "Creative Transformation" – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are now looking for a talented Senior Residential Property Officer to join our Residential Property Management Team at Taikoo Shing Residential - an accomplished and customer-focused team provide quality services to our tenants, optimize property performance, and create vibrant, thriving residential communities.

RESPONSIBILITIES

• Monitoring contractor's performance
• Inspecting common areas and facilities of residential buildings
• Handling residents' complaints and enquiries
• Issuing maintenance reports, drafting notices and reply letters to residents
• Handling other duties assigned by the Residential Property Manager

REQUIREMENTS

• Degree in Housing Management / Property Management or related disciplines.
• At least 5 years' experience in property management or related industries.
• Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Highly proactive and customer-orientated with a positive mindset.
• Willingness to perform duties with irregular working hours.
• Fluency in spoken and written English and Chinese; ability to speak Putonghua is an asset.
• Basic computer skills on MS Word and Excel.

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Collaborates
• Communicates Effectively
• Demonstrates Self-awareness
• Learning Agility
• Being Resilient

WHY CHOOSE US

• Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
• HRoot Awards (Chinese Mainland): Received the Best Employer Award for 2023 and 2024, along with the Best Social Enterprises Award in 2024

Don't Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.

Key Job Details

Job Location

Quarry Bay

Employment Type

Permanent

Job Category

Property Management and Security

Application Deadline

09 Oct 2025

ABOUT THE TEAM

A career at Swire Properties is more than just work, it's a calling.

We're searching for exceptional individuals who want to live and breathe "Creative Transformation" – our distinct mindset and long-term approach that inspires everything we do and how we do it. It inspires us to constantly explore new perspectives and seek out original thinking that goes beyond the conventional. Our mission, ultimately, is to constantly add value to communities and create truly amazing and sustainable places where people can thrive. Additionally, we are deeply committed to prioritising health and safety in all our operations, ensuring a healthy, safe and supporting environment for our People, partners and the communities we serve.

Join us today and work on career-defining projects that are changing the industry in Hong Kong, the Chinese Mainland, Miami and Southeast Asia.

We are now looking for a talented Senior Residential Property Officer to be part of our dynamic team. Reporting to the Residential Property Manager, the incumbent will be the deputy in-charge of the overall day-to-day estate operation and management of our luxury residential property

RESPONSIBILITIES

• Oversee day-to-day property management operations, including coordinating with service contractors and inspecting common areas
• Ensure compliance with statutory requirements, such as BMO, DMC, and house rules
• Manage and supervise the team's performance to maintain high-quality service delivery
• Provide excellent customer service by handling resident/occupant complaints and inquiries, as well as coordinating matters between owners and external parties
• Assist with administrative and documentary work for the Management office, including overseeing workflow
• Serve as the key point of contact, communicating regularly with the Owners' Committee

REQUIREMENTS

• Degree holder of Housing Management/ Property Management or related disciplines
• Minimum 5 years' experience in property management industry
• Member/ Student member of Hong Kong Institute of Housing or related institution is preferable - PMSA Tier 2 or above
• Builds strong customer relationships and delivers customer-centric solutions
• Develops and delivers communications that convey a clear understanding of the unique needs of different audience
• Actively learning through experimentation when tackling new problems, using both successes and failures as learning opportunities
• Fluency in spoken and written English and Chinese including Putonghua
• Good PC skills on MS Office and communication applications

BEHAVIOURAL COMPETENCIES

• Customer Focus
• Drives for Results
• Collaborates
• Communicates Effectively
• Demonstrates Self-awareness
• Learning Agility
• Being Resilient

WHY CHOOSE US

• Randstad Hong Kong: Awarded Most Attractive Employer in the Property and Real Estate sector for 2024 and 2025
• HRoot Awards (Chinese Mainland): Received the Best Employer Award for 2023 and 2024, along with the Best Social Enterprises Award in 2024

Don't Miss This Opportunity

As an equal opportunity employer, Swire Properties strives to foster a diverse workforce and inclusive workplace, where People can thrive.

If you require special assistance and accommodations during any part of the recruitment process, including the online application and/or the selection process, please reach out to us via email at any time.

If we haven't contacted you six weeks after your submission, then please consider your application unsuccessful this time.

All personal data collected during the application process will be kept for 12 months after its completion, and then destroyed. All information will be used for recruitment and appointment purposes only. The Company will handle all personal data confidentially in accordance with the Hong Kong Special Administrative Region's Personal Data (Privacy) Ordinance.