8 jobs in Cognizant

Data Platform Delivery Manager

Cognizant

Posted today

Job Viewed

Tap Again To Close

Job Description

**Key Responsibilities**
Data Operations & Incident Management
+ Lead and coordinate the end-to-end incident management lifecycle for data-related production issues.
+ Drive timely incident resolution, root cause analysis (RCA), and preventive action planning.
+ Act as the primary escalation point for critical and high-priority BAU incidents.
+ Monitor data pipelines, interfaces, ETL/ELT processes, data quality issues, and platform performance.
+ Ensure compliance with SLA, KPI, and operational governance requirements
+ Coordinate workload planning, resource allocation, and on-call support activities.
Stakeholder Management & Communication
+ Collaborate closely with Data Custodians, Business Users, Application Support Teams, and Vendors to troubleshoot and resolve data issues.
+ Liaise with business users to understand impacts, prioritize remediation activities, and provide timely status updates.
+ Prepare executive-level communications and provide concise updates to senior management during major incidents.
+ Facilitate incident review meetings, service review discussions, and governance forums.
Data Migration & Project Delivery
+ Lead and support data migration projects involving data extraction, transformation, validation, reconciliation, and cutover activities.
+ Coordinate with business, technology, and vendor teams to ensure successful project execution.
+ Develop migration strategies, implementation plans, rollback procedures, and testing approaches.
+ Oversee data validation and reconciliation activities to ensure data integrity during migrations.
Data Governance & Quality Management
+ Support data governance initiatives and ensure adherence to enterprise data standards.
+ Work with data owners and data custodians to improve data quality, lineage, and stewardship processes.
+ Implement controls and monitoring mechanisms to identify and prevent recurring data issues.
+ Maintain operational documentation, runbooks, support procedures, and knowledge repositories.
+ Identify recurring issues and drive automation opportunities to reduce manual effort and improve reliability.
**Job Requirements**
+ Bachelor's Degree or above in Computer Science, Information Technology, Data Engineering, Data Science, Business Analytics, or a related discipline.
+ Minimum 8+ years of experience in Data Engineering, Data Operations, Production Support, Data Warehousing, or Enterprise Data Management.
+ Strong analytical, problem-solving, and decision-making skills.
+ Proven experience managing mission-critical production supports environments and leading end-to-end incident management processes.
+ Demonstrated experience in leading data migration, data transformation, and enterprise data integration initiatives.
+ Experience managing teams of Data Custodians, Data Analysts, Data Support Engineers, or related functions.
+ Strong stakeholder management experience, including engagement with senior business leaders and executive management.
+ Experience working in Retail, Consumer Goods, Fashion, Luxury Retail is highly preferred.
+ Understanding of retail KPIs, customer data platforms (CDP), loyalty programs, omnichannel customer journeys, and store operations data is highly desirable.
+ Experience supporting regional or global data platforms across multiple Asia-Pacific markets is advantageous.
+ Fluency in both English and Mandarin/Cantonese (written and spoken)
+ Proficiency in Korean is highly desirable.
**Technical Skills**
+ Strong SQL and database troubleshooting skills.
+ Hands-on experience with enterprise data platforms and cloud data technologies.
+ Experience with ETL/ELT tools and data integration frameworks.
+ Knowledge of data governance, metadata management, and data quality frameworks.
+ Experience with Salesforce, Salesforce Marketing Cloud or Heroku platforms.
+ Familiarity with Azure, AWS, Databricks, Snowflake, Synapse, or Google Cloud Platform.
+ Experience using ServiceNow, Jira, Azure DevOps, or similar ITSM platforms. \#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now

Deskside Support Engineer

Cognizant

Posted today

Job Viewed

Tap Again To Close

Job Description

**Responsibilities**
+ Provide onsite deskside support for end users, including hardware, software, operating system, peripheral, printer, mobile device, and connectivity troubleshooting
+ Own incidents and service requests from logging through resolution, ensuring accurate ticket updates, user communication, and SLA-aligned follow-up
+ Install, configure, image, deploy, validate, repair, replace, and decommission laptops, desktops, mobile devices, applications, drivers, and related end-user equipment
+ Support onboarding and offboarding activities, including device setup, account provisioning support, appointment-based onsite assistance, and hot swap replacement devices when required
+ Troubleshoot Microsoft 365 applications, collaboration tools, remote access solutions, conferencing systems, meeting room panels, audio-visual equipment, and video conferencing suites
+ Coordinate with service desk, infrastructure, network, cross-functional IT teams, third-party vendors, and client support organizations to resolve technical issues
+ Provide Smart Hands support for infrastructure activities, including server, storage, network equipment, cloud service, network, compute, and vendor-assisted support tasks
+ Maintain IT documentation, SOPs, knowledge articles, monitoring updates, inventory records, customer location survey information, and equipment details
+ Support software patching, hardware upgrades, device compliance configuration, access management software setup, VPN configuration, and approved application deployment
+ Participate in local IT projects, lifecycle management, technology refresh, business continuity, live event support, and meeting room setup activities as required
**Qualifications and Skills**
+ Experience in deskside support, field services, onsite support, desktop support, or end-user technology support
+ Good knowledge of Windows operating systems, desktop troubleshooting, device imaging, Windows upgrades, hardware troubleshooting, and peripheral support
+ Experience supporting Microsoft 365 applications and collaboration tools, with familiarity in Exchange, Intune, Microsoft Office, Adobe Creative Cloud, Teams, or similar user productivity applications where applicable
+ Familiarity with Active Directory, VPN, network connectivity troubleshooting, networking fundamentals, and endpoint access configuration
+ Experience using an IT service management or ticketing tool such as ServiceNow or a similar platform
+ Understanding of SLA-driven support, ITIL-based service delivery, incident handling, escalation, documentation, and prioritization based on business impact
+ Strong communication skills, customer service mindset, attention to detail, ownership, accountability, and ability to work under pressure
+ Good spoken and written English
Candidates with exposure to one or more of the following technologies or environments will have an advantage:
+ Knowledge of Windows Server solutions or roles, switches, routers, access points, servers, Cisco Meraki devices, or basic infrastructure support
+ Experience with Microsoft Intune, SCCM patching, endpoint software deployment, encryption, authentication, VPN configuration, or access management software
+ Experience supporting VDI or Citrix virtual desktop environments
+ Experience supporting meeting rooms, video conferencing, telepresence, audio-visual equipment, live events, VIP support, or walk-up support services
+ Exposure to RF guns, barcode scanners, label printers, networked printers, MFDs, mobile devices, or other specialized workplace technology
+ Knowledge of Amazon Web Services, local vendor coordination, asset decommissioning, equipment surveys, inventory, SOP creation, or knowledge article creation
+ Exposure to logistics, BFSI, asset management, or enterprise corporate environments
+ Willingness to travel between hub and spoke sites or support nearby client locations where required
\#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now

Data Architect

Cognizant

Posted today

Job Viewed

Tap Again To Close

Job Description

**Responsibilities**
+ Define and guide enterprise data architecture strategies
+ Design data lake, warehouse, and lakehouse architectures
+ Establish ETL/ELT, ingestion, and transformation patterns
+ Lead data modeling initiatives
+ Support cloud data platform architecture using AliCloud, Databricks, and Azure
+ Drive data governance practices including catalog, lineage, compliance, and access control
**Qualifications and Skills**
+ 10+ years of experience in data architecture and enterprise data platforms
+ Strong knowledge of Data Lake, Data Warehouse, and Lakehouse architectures
+ Experience with Medallion Architecture and Data Products concepts
+ Expertise in ETL/ELT, ingestion, and transformation design patterns
+ Hands-on experience with AliCloud, Databricks, and Azure data platforms
+ Proficiency in Spark and PySpark
+ Strong data modeling experience
+ Knowledge of data governance including catalog, lineage, compliance, and access control
\#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now

Data Platform Delivery Manager

Cognizant

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
Development of cross platform application using Electron, Cordova, Capacitor, Ionic framework, ReactJS, JQuery, HTML + CSS. Deploy applications across platforms including iOS, Android, and Windows.
**Responsibilities**
+ Development of cross platform application
+ Deploy applications to different platforms
+ Technical system design, development and UAT
+ Requirement analysis and documentation
+ Coordinate with offshore team
+ Work with internal and external parties to analyze requirements
**Qualifications and Skills**
+ Higher Diploma or above in relevant disciplines
+ Experience in mobile software development on iOS or Android
+ Experience with Electron, Cordova, Capacitor, Ionic
+ Experience in React Native, ReactJS, JQuery, HTML + CSS (plus)
+ Experience managing App Store / Play Store
+ Cloud deployment knowledge (AWS, Azure is a plus)
+ Experience with PHP, Java, NodeJS is a plus
+ Fresh graduates with strong motivation considered
+ Familiar with Agile methodology
+ Strong communication skills in English and Cantonese
\#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now

Cross-Platform Mobile Developer

Cognizant

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
Development of cross platform application using Electron, Cordova, Capacitor, Ionic framework, ReactJS, JQuery, HTML + CSS. Deploy applications across platforms including iOS, Android, and Windows.
**Responsibilities**
+ Development of cross platform application
+ Deploy applications to different platforms
+ Technical system design, development and UAT
+ Requirement analysis and documentation
+ Coordinate with offshore team
+ Work with internal and external parties to analyze requirements
**Qualifications and Skills**
+ Higher Diploma or above in relevant disciplines
+ Experience in mobile software development on iOS or Android
+ Experience with Electron, Cordova, Capacitor, Ionic
+ Experience in React Native, ReactJS, JQuery, HTML + CSS (plus)
+ Experience managing App Store / Play Store
+ Cloud deployment knowledge (AWS, Azure is a plus)
+ Experience with PHP, Java, NodeJS is a plus
+ Fresh graduates with strong motivation considered
+ Familiar with Agile methodology
+ Strong communication skills in English and Cantonese
\#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now

Client Relationship Manager- Insurance

Cognizant

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

**Job summary**
The Business Development role is pivotal in driving growth and expanding market presence for our organization. With a focus on CRM-Sales the candidate will leverage their extensive experience to identify new business opportunities build strong client relationships and develop strategic partnerships. This hybrid role requires a proactive approach to achieve sales targets and contribute to the company's overall success.
**Responsibilities**
+ Develop and implement comprehensive business development strategies to drive revenue growth and expand market presence.
+ Identify and pursue new business opportunities by analyzing market trends and customer needs.
+ Build and maintain strong relationships with clients to ensure satisfaction and long-term partnerships.
+ Collaborate with cross-functional teams to align business development efforts with organizational goals.
+ Conduct thorough research and analysis to identify potential clients and industry trends.
+ Utilize CRM-Sales tools to track and manage sales activities ensuring efficient workflow and data accuracy.
+ Prepare and deliver compelling presentations and proposals to prospective clients.
+ Negotiate contracts and agreements with clients to secure favorable terms and conditions.
+ Monitor and report on sales performance providing insights and recommendations for improvement.
+ Stay updated on industry developments and competitor activities to maintain a competitive edge.
+ Provide exceptional customer service to enhance client experience and foster loyalty.
+ Participate in networking events and conferences to promote the company's brand and expand professional connections.
+ Ensure compliance with company policies and industry regulations in all business development activities.
**Qualifications**
+ Possess a strong background in CRM-Sales with a proven track record of achieving sales targets.
+ Demonstrate excellent communication and negotiation skills to effectively engage with clients.
+ Exhibit analytical skills to assess market trends and identify business opportunities.
+ Have experience in developing and executing successful business development strategies.
+ Show proficiency in using CRM tools to manage sales activities and client interactions.
+ Display ability to work collaboratively in a hybrid work environment.
+ Bring a minimum of 14 years of experience in business development roles with a maximum of 18 years.
+ Hold a bachelors degree in business administration marketing or a related field.
+ Showcase adaptability to changing market conditions and client needs.
+ Maintain a proactive approach to problem-solving and decision-making.
+ Demonstrate strong organizational skills to manage multiple projects and priorities.
+ Possess a customer-centric mindset to deliver exceptional service and build lasting relationships.
+ Exhibit leadership qualities to inspire and motivate teams towards achieving business goals.
**Certifications Required**
Certified CRM Professional Sales Management Certification
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now

Program Director - Oracle ERP Cloud Transformation

Cognizant

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
Leads large-scale, multi-workstream Oracle ERP Cloud transformation programmes with full accountability for end-to-end delivery from mobilisation through post-go-live stabilisation. Acts as the senior point of accountability for client relationships, governance, delivery quality, commercial performance, and multi-country team leadership across complex enterprise ERP engagements.
**Responsibilities**
+ Own end-to-end programme delivery across all functional, technical, testing, OCM, infrastructure, cutover, and training workstreams
+ Establish and chair programme governance structures, including boards, cadence, escalation paths, and reporting frameworks
+ Develop and maintain the integrated programme master schedule covering milestones, dependencies, and critical path
+ Define and enforce programme delivery methodology across all workstreams and vendors
+ Manage scope baseline, change control, commercial performance, and contractual obligations
+ Oversee programme-level risk, issue, assumption, and dependency management with structured mitigation and escalation
+ Provide executive-level stakeholder management, steering committee leadership, and client advisory support
+ Lead and develop a multi-disciplinary, multi-location programme team and govern the PMO operating model
+ Direct cutover planning, go-live readiness, hypercare execution, and post-implementation stabilisation
**Qualifications and Skills**
+ Extensive experience leading end-to-end Oracle ERP Cloud implementation programmes
+ Strong programme governance, integrated planning, and delivery accountability capabilities
+ Good scope, change, commercial, and financial management skills
+ Strong risk-based decision-making and RAID management experience
+ Good cutover, testing, and go-live governance expertise
+ Experience establishing and operating Programme Management Offices
+ Proven leadership and executive stakeholder engagement skills
+ Clear and confident executive-level communication and negotiation skills
+ Experience working in onshore and offshore delivery models
+ Bachelor's degree in Business Administration, Information Technology, Engineering, Computer Science, or related discipline
+ Master's degree (MBA, MSc IT, MSc Project Management) preferred
\#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now

Oracle SCM Cloud Functional Consultant

Cognizant

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description**
Serves as a senior functional lead and trusted advisor for Oracle Supply Chain Management (SCM) Cloud transformation engagements. Leads end-to-end solution design and delivery across procurement, planning, manufacturing, inventory, order management, and logistics. Guides complex, multi-workstream implementations from requirements through deployment while ensuring alignment with enterprise operating models and stakeholder expectations.
**Responsibilities**
+ Design and configure Oracle Procurement and Supply Chain Planning Cloud solutions, including demand management, supply planning, production scheduling, and sales and operations planning
+ Lead end-to-end functional architecture across Oracle SCM Cloud modules including procurement, inventory, costing, order management, manufacturing, planning, and logistics
+ Own functional design documentation including business requirements, functional designs, solution designs, and process design documents
+ Lead implementation delivery across all phases including requirements, conference room pilots, testing, cutover, go-live, and post-go-live support
+ Configure Oracle SCM Cloud modules and maintain configuration workbooks with version control across environments
+ Manage data migration for SCM master and transactional data including items, bills of material, inventory, purchasing, sales orders, and suppliers
+ Oversee reports, integrations, conversions, extensions, and workflows in collaboration with technical teams to ensure functional alignment
+ Design enterprise and supply chain structures aligned with client operating models and governance requirements
+ Facilitate stakeholder workshops, user acceptance testing, and process walkthroughs with business and finance teams
+ Manage scope, risks, issues, and change requests for the SCM workstream and communicate status to program leadership
**Qualifications and Skills**
+ Bachelor's degree in supply chain management, operations management, industrial engineering, business administration, or a related discipline
+ Preferred: Master's degree in business administration, supply chain, or operations management
+ Extensive experience with Oracle ERP Cloud implementations focused on Supply Chain Management modules
+ Strong functional expertise in procurement, sourcing, inventory, costing, manufacturing, planning, and logistics processes
+ Experience designing supply chain enterprise structures and multi-country rollouts
+ Knowledge of supply chain data migration and conversion strategies
+ Experience with Oracle Transactional Business Intelligence (OTBI) and Oracle Analytics Cloud (OAC) reporting for supply chain KPIs
+ Ability to engage executive stakeholders and act as a trusted supply chain advisor
+ Strong workshop facilitation, requirements elicitation, and communication skills
+ Leadership capability in cross-functional program delivery and change management
+ Preferred exposure to Oracle Integration Cloud (OIC) and BI Publisher (BIP) reporting
+ Professional supply chain certifications such as APICS CPIM, CSCP, or CLTD are desirable
\#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now