Dispatcher
Job Details
Full Job Description
Function:
è Planning and executing
shipments
è Communication link between suppliers, government
authorities and Operations / Customer Service / Drivers
è
Operation and maintenance of assigned vehicle(s)
Goals:
The
holder of this position must fulfil his obligations in such a way
that:
• all tasks in his position are completed in a correct,
timely, rapid and cost-efficient manner;
• shipments are packed
and transported by the most secure, most rapid, and most efficient
way;
• the instructions of operations / customer service are
carefully attended to;
• all tasks are fulfilled according to
corporate policies and procedures;
• the needs and expectations of
the customer are considered and fulfilled;
• all relevant and
applicable regulations and guidelines are adhered to (e.g. ADR /
IATA)
The holder of this position must coordinate the cooperation
between his area of work with all other areas of the corporation in
such a manner that the flow of information is always free of friction,
unimpeded, and a holistically positive coordination is
assured.
Tasks and competencies:
The holder of the position
must independently execute the following tasks:
The holder of the
position
Ø edits and maintains jobs (Driver assign) in
WorldStar
Ø assigns WC drivers or books subcontracted
drivers.
Ø checks collected shipments in the office and prepare
them for transport
Ø loads, unloads company vehicles with/of
packages scheduled for pickups/deliveries;
Ø checks correctness
and completeness of consignment during pickups/deliveries;
Ø
checks best route available for a timely delivery/pickup;
Ø must
be able to read and interpret maps and driving directions to plan the
most
efficient route;
Ø driver must make sure that the House
Way Bill is properly completed by shipper
and/or consignee;
Ø
uses cell phone to immediately report on progress or problem of
deliveries, pick ups
and to secure permanent availability;
Ø
verifies good order of packages and/or envelopes;
Ø provides a
communication link between customers and office staff. Any
customer
feedback must immediately be reported to drivers’
dispatcher;
Ø keeps the assigned vehicle clean inside and
outside;
Ø must execute regular pre-trip inspections;
Ø
follows maintenance schedule for assigned vehicle;
Ø assure that
all tasks assigned to driver are fulfilled in a correct and timely
manner;
Ø must maintain excellent cooperation with other team
members;
Ø must be courteous with all customers and must always
use proper language;
Ø must be dependable and avoid unexcused
absence;
Ø must be presentable, wear clean clothes and well-kept
at all times;
Ø always follow safety of work;
Ø never leave
car alone with shipment at unguarded or lonesome locations.
Ø
Builds and maintains relationships to contractors / transporters
Ø
Manages storage area (Packaging, Supplies etc)
Individual
tasks:
The holder of the position is obligated to perform, in
addition to the above described tasks,
individual tasks assigned
by his superiors, which are to be seen by their nature as part of
his
work area, or which arise out of necessity.
Organizational
structure:
The Dispatch staff is subordinate to Dispatch
Supervisor/ Operation Manager / Country
Manager.
No co-workers
are subordinate to the Dispatch.
Experience listed in description above
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
For details, visit
Schedule
Full time
Affiliated Companies: Affiliated Companies: World Courier Hong Kong Ltd
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Dispatcher
World Courier Hong Kong
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