Helpdesk Support Specialist
Job Details
Full Job Description
Leading IT&T services company in Hong Kong
Job Description
• Perform the system and jobs monitoring
• Provide technical
support services to internal users & external customers
•
Responsible for the system health check
• Handle the hotline,
service desk services and problem escalation
• Prepare routine
reports and documents of the supported IT Services
Job Requirements
• IT support or relevant experience (Less
experience and Fresh Graduate will be considered)
• Diploma /
degree holder in Computer Science or related IT discipline
• Basic
PC troubleshooting skills would be an advantage
• Good computer
knowledge, communication skills and telephone manner
• Good command
of English and Chinese
• Willing to work on public holidays & shift
roster (0800-2200) , no overnight required
• Immediate available
would be an advantage
Helpdesk Support Specialist
Classy Wheeler Limited
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