Retail Project Analyst (Fluent Mandarin)

Full Job Description

Client Description

US-based MNC company

Job Description

• Apply analytical skills to business requests, provide research and development, customizations and programming, implementation, and education that meet the needs of the business
• Following a defined project management methodology, to lead or assist in the end-to-end planning, development and execution of moderate to highly complex, IT and business projects
• Acting in the Project Planner role, help promote the PMO methodology throughout the company; acting as a champion to create strong relationships and be a catalyst in leading change
• Managing projects, designing software, coding/configuring, testing applications, documenting the project scope, and implementation
• Provide oversight/ direction pertaining to cross functional integration of technology and process execution
• Assist in the development of training and education of business application users
• May be called upon to assist with the development of other IT resources
• Provide production support
• Plan, schedule and control systems projects based on relevant methodologies.
• Collaborate with IT resource managers, functional managers, architect managers and consultants to secure needed resources and resolve resource conflicts.
• Identify and proactively manage changes in scope, budget and schedule to ensure that the business value of the project is achieved.
• Escalate issues and risks and proactively takes ownership for resolution.
• Track milestones and deliverables and provide regular status reporting to all levels of stakeholders (Executives, IT management and project team members).
• Collaborates directly with the business understand priorities and provide continuous feedback

Job Requirements

• Master’s degree in IT or Business OR Bachelor degree in IT or Business plus 5 years of information technology (IT) experience
• IT experience must include reporting tools, project management, and knowledge of best practices for standard process flows within one or more of the following areas: Supply Chain Management, Sales and Marketing, or Financials Systems
• Thorough experience working with an ERP/OMS, Commerce Platform or Retail POS System (ideally SAP ECC, Hybris Commerce or Retail Pro) and its respective reporting tools
• Experience working with a formal project management methodology such as PMI, and exposure to software development methodologies such as Iterative, Waterfall, Lean or Agile / Scrum
• Knowledge of best practices for standard process flows in one or more of the following: Supply Chain Management, Sales and Marketing, Financial Systems for Consumer Retail Operations
• Knowledge of project management best practices and exposure to using Agile Methodology
• Troubleshooting and problem solving
• Keen attention to detail and quality
• Exceptional service orientation, responsiveness and follow-through.
• Strong analytical and problem solving skills
• Articulate communicator both verbally and written
• Proficiency in Mandarin and English, both verbally and written.
• Ability to work with senior management in all business units to establish priorities and gain consensus.
• Travel - Project based; up to 20% in region and overseas