Senior Customer Service Officer

Our client is a sizeable firm that focuses in innovation and technology.
 
Senior Customer Service Officer (2 Years Contract)

Responsibilities:

• Provide all-rounded administrative support to co-working centre service
• Introduce co-working service centre to new tenants and handle related enquiries 
• Monitor centre facilities and services, assist on centre consumables stock control, maintenance services and refurbishment of centre premises
• Consolidate data in regarding the operation of the centre services and prepare the various monthly reports as required
• Maintain a central master record for centre related policy, procedures and documentations, and make recommendations to improve the centre operations
• Communicate and work closely with vendors and contractors for office reinstatement e.g. FMO, cleaning services, monitor the outsourced service providers for the regular operations, new centre set up and ad hoc projects
• Perform any other duties as assigned by supervisor

Requirements

• Tertiary educated in any disciplines
• Minimum 3 years’ working experience related to customer services and general administration duties
• Proficient in PC applications, including Chinese word processing
• Proficient in written and spoken Cantonese, English, Mandarin
• Strong presentation and communication skills
• Self-motivated, detailed-minded, organized and customer-oriented

Interested candidates please send your full resume (MS Word document), including employment history, present and expected salary and contact telephone number to: Delken Group Limited   1202 C.C. Wu Building, 302-308 Hennessy Road, Wanchai, HK; email to    or contact 2591-1988 or fax to 2591-1222.
 
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