What Microsoft Office Suite Jobs are in Hong Kong?

**Overview**
With more than 45,000 employees and partners worldwide, the Customer Success organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. Customer Success Unit is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CSU and help us accelerate AI transformation for our customers and the world.
As a Cloud Solution Architect (CSA) Manager for Copilot and Security, you will lead a team dedicated to helping customers realize the full value of their investments in Microsoft technologies. By leveraging your business and technical expertise, you will coach and empower your team to drive outcomes through solutions. Your role is pivotal to the success of the Success Programs Customer Success Unit (CSU), where you will guide your team in delivering impact across customer engagements. As a people manager, you will model, coach, and care-fostering a culture of accountability and growth.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Customer Engagement:
Enhance customer engagement by improving account coverage ratios, increasing technical capacity for Cloud Deployment, Customer Health, and AI Innovation, and ensuring every customer interaction delivers value and drives usage.
Strategic Leadership:
Lead your team in driving an end-to-end Success Programs journey-across Cloud Deployment, Customer Health, and AI Innovation, -while also delivering cloud-based endpoint management and virtualization solutions. Ensure all efforts are aligned with the strategic goals of Success Programs.
Team Development:
Emphasize skilling and training through programs like Tech Boost, Tech Excel, and Tech Connect. Foster a culture of continuous learning, collaboration and development within your team to ensure they are equipped with the necessary skills to succeed.
Operational Excellence:
Focus on operational excellence by aligning technical paths to metrics, ensuring accurate milestone creation based on users and monthly active users, and implementing rigorous execution to drive usage excellence across the portfolio.
Performance Measurement:
Measure success through key metrics such as Consumed Revenue, Revenue Impact, and Enhanced Solutions Revenue. Ensure that your team is aligned with these metrics and continuously track progress to maximize impact on revenue. Unified Model Implementation: Use all available engagement opportunities to drive Unified EDE/DE involvement and ensure customers experience a smooth transition throughout their journey.
**Qualifications**
**Required/minimum qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture and/or consulting OR equivalent experience.
**Additional or preferred qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
+ 4+ years experience working in a customer-facing role (e.g., internal and/or external).
+ 4+ years experience leading technical projects, teams, or functions.
+ Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
+ 1+ year(s) people management experience.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Responsibilities**
+ Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
+ Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
+ Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
+ Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
+ Assists and provides guidance to other technicians to complete challenging or complex tasks.
+ Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
+ Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
+ Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
+ Embodies our culture and values .
**Qualifications**
**Required Qualifications** **:**
+ High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following **_Preferred Qualifications:_**
+ 2+ years' experience supporting IT equipment or related technology.
+ Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Responsibilities**
+ Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
+ Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
+ Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
+ Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
+ Maintains and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
+ Ensures detailed physical inventory tracking and staging.
+ Help to reconcile and report inventory discrepancies.
+ Performs destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
+ Notifies management about ordering stock shortages. Escalates any issues to management.
+ Comply with security and data management policies.
+ Embody our culture and values .
**Qualifications**
**Required Qualifications**
+ High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field.
+ OR equivalent experience.
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following **_Preferred_** **Qualifications** **:**
+ 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
+ OR equivalent experience.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
Microsoft's Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing a differentiated Customer experience for our customers, delivering solutions that result in targeted business outcomes and driving revenue growth for Microsoft.
As the Strategic Account Executive, you will have the opportunity to drive Transformation in partnership with our most Strategic customers with a focus on AI, Cloud, Copilot, and Security, to achieve both Microsoft and customer business outcomes. Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.
With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer's account plan.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
You will deliver business growth through leading and empowering account teams. Lead execution of account plan to achieve customer business outcomes across the entire customer lifecycle.
You will accelerate customer satisfaction and model executive engagements with business decision makers and C-Level executives.
You will win against competition by establishing Microsoft as market leader, maximizing Customer spend, achieving targets (billed revenue, consumption, and adoption).
You will lead partnership across the organization to achieve business value for customers and business results for Microsoft.
You will cultivate relationships and use Microsoft sales strategies throughout multiple levels of the customer's organization (e.g., executives, business, and technical decision makers) to establish alignment on long-term goals and secure buy-in and execution.
You will use business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions, generate business and upsells, and generate new opportunities.
**Qualifications**
**Qualifications**
Required/Minimum Qualifications
+ 10+ years experience closing large, complex agreements/deals.
+ 6+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.
+ Bachelor's Degree AND 15+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Gaming) and/or driving digital transformation.
+ OR Master's Degree AND 12+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Gaming) and/or driving digital transformation.
+ Experience developing and overseeing the execution of strategic territory and account plans.
+ An understanding of how to build a technical strategy and roadmap, gaining executive buy in and how to orchestrate a team to execute against that.
+ Knowledge of a range of technical solutions such as AI, cloud platforms, applications, security, and productivity tools.
+ Experience in leading/orchestrating diverse v-teams.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
Participates in discussions with stakeholders and decision makers for customers to identify and qualify sales opportunities. Leverages whitespace analysis and partners with others to identify business opportunities within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Assists in assessing solution area(s) and identifies trends to support aligning sales plays with customer demands, incorporating AI-driven predictive analytics to forecast future market needs. Collaborates with others cross-organizationally and assists in the development of solutions that facilitate AI- and cloud-driven transformations for customers within their solution area. Participates in sales pipeline reviews with internal stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Ensures each customer understands Microsoft's commitment to secure, AI-powered transformation and aligns the customerâs related priorities to the customer success plan, fostering long-term partnerships through AI-driven insights.
**Responsibilities**
Customer Engagement
Ensures each customer understands Microsoft's commitment to secure, AI-powered transformation and aligns the customer's related priorities to the customer success plan, fostering long-term partnerships through AI-driven insights. Ensures partner teams, resources and relationships are activated, driving co-selling strategies and partner attach to each opportunity early in the sales lifecycle. Ensures connections with the partner organization (i.e. GPS) to drive share, partner health, that aligns with execution plans to accelerate customer value realization at scale.
Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices. Assists in strategy development for pursuing and closing deals. Collaborates across organizations (e.g., Account Team Unit (ATU), CSU, ISD, GPS) to contribute to deal orchestration and handoffs throughout the deal lifecycle with minimal guidance. Utilizes best practices to gain customer buy-in, secure deals, and manage risks to support sales activities across the solution area.
Sales & Pipeline Management
Participates in sales pipeline reviews with internal stakeholders to drive forecasting accuracy and meeting sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Maintains sales and/or consumption pipeline hygiene to enable tracking to achieve assigned sales metrics using all available tools, resources, and processes. Drives usage and/or consumption pipeline hygiene to actively monitor adoption trends, identify opportunities for intervention, enabling customers to realize the value of solutions purchased, drive expansion, and ensure healthier, more predictable renewals.
Assesses business and emerging opportunities in context of provided feedback to contribute to the enhancement of the customer portfolio and support customer innovation initiatives. Utilizes technology (e.g., AI sales agents, automation, Power Platforms) to support growth within the assigned domain. Reviews propensity, renewal, consumption, and usage data to help inform sales strategy prioritization. Coordinates with partners assigned to each account and/or opportunity to assist in handoffs with other teams (e.g., Global Partner Solutions (GPS), Customer Success Unit (CSU), Industry Solutions Delivery (ISD), Partner) throughout the deal lifecycle.
Sales Strategy
Participates in discussions with stakeholders and decision makers for customers to identify and qualify sales opportunities. Collaborates with internal stakeholders to support and contribute to customer success. Collaborates with account teams to align the customer's artificial intelligence (AI) transformation vision with their business priorities and success objectives. Incorporates security principles in customer interactions, opportunity, and pursuits to maintain trust and compliance standards.
Collaborates with others cross-organizationally and assists in the development of solutions that facilitate AI- and cloud-driven transformations for customers within their solution area. Utilizes existing strategies to help differentiate Microsoft's offerings in a competitive landscape. Leverages established guidelines to advise customers on technologies and solutions that align with their goals and drive digital transformation.
Leverages whitespace analysis and partners with others to identify business opportunities within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Gathers and assesses market intelligence, trends, and insights with the team. Utilizes established market analysis approach to align sales strategies with market trends with minimal guidance.
Assists in assessing solution area(s) and identifies trends to support aligning sales plays with customer demands, incorporating AI-driven predictive analytics to forecast future market needs. Collaborates across teams to suggest solutions that support customer business objectives.
**Qualifications**
Required/minimum qualifications
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 2+ years experience in technology-related sales or account management OR equivalent experience.
Additional or preferred qualifications
Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 3+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 5+ years experience in technology-related sales or account management OR equivalent experience.
2+ years solution or services sales experience.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
Synthesizes business insights and orchestrates global teams across the organization to deliver alternative solutions while applying deep expertise and thought leadership. Acts as a "virtual Chief Technical Officer" to provide Account Thought leadership, leverage deep knowledge of Microsoft's solutions, industry, and customer needs, and acts as the voice of the customer, industry, and team. Leads technology strategy formulation by leading alignment of customer needs and technology solutions, execution of technology strategy/digital transformation, creation of mid- to long-term technical roadmaps, and translation of customer business objectives. Develops and drives opportunities, presents opportunities to the customer, and creates demand. Leads digital transformation using corporate and cross-industry resources, and partners with line-of-business leader or executive to articulate the benefits of Microsoft technology over competitor solutions. Helps customer technical specialists sell Microsoft offerings. Maps technical customer requirements and business scenarios to Microsoft technology platforms. Orchestrates necessary teams and partners to ensure demand generation and establishes best practices for account planning. Delivers regular industry/technology briefings to customer technology decision-makers technical teams. Uses readiness resources and demonstrates expertise in creating enablement plans.
**Responsibilities**
**Customer and Industry Insights**
+ Applies expertise (deep expertise across few accounts or broad expertise across many accounts) and thought leadership to identify and inform the development of the right Industry Sales Kits and industry partners within the customer's vertical industry. Articulates and understands specific industry-related market trends, as well as customer threats, opportunities, and barriers to growth as they relate to the customer's broader industry. Leverages industry trends from other industries to gather insights and develop an informed perspective on similar issues that may occur within their industry/industries. Applies industry knowledge to support customers in solving issues.
+ Synthesizes and combines various business and industry insights from their team, global best practices, proof points from experience/case studies with countries and/or regions, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning. Ensures that all levels of the organization challenge customers to consider alternatives and adapt strategies, plans, business models, and solutions to insights. Orchestrates cross-regional teams to gather information, collaborate on performance markers, and identify potential risks in customer accounts. Oversees technical teams for driving opportunities with others, as necessary. Brings in business and industry insights to address the broader business challenges for the customer and deliver solutions.
**Differentiated Value Proposition**
+ Partners with a line-of-business leader or executive within a large-scale or high-impact customer organization to articulate how complex Microsoft technology/services will meet future business needs better than the competition and will enable the achievement of long-term growth and success. Provides an outside-in view around existing and emerging compete or other solutions that are also a requirement for the customer.
+ Acts as the customer's Technology Mentor in established relationships with a line-of-business leader or senio executive within a large-scale or high-impact customer organization leaders, including technical decision makers (TDMs) and/or Business Unit leaders at the C-level (e.g., HR, Risk, Finance leadership). Develops extended relationships beyond core customers, advises on solutions, and aligns Microsoft capabilities with customer needs. Drives market share (e.g., cloud, collaboration, AI). Leads customer business transformations through digital technologies for assigned accounts to drive business outcomes and create business value for customers by understanding customer industry and position to provide guidance and to challenge customer thinking with innovative ideas that showcase the need for change and new strategic direction, and proactively involves corporate and cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write-ups) as reference for scale, and represents the face of the business during public relations events for significant business wins.
**Education and Thought Leadership**
+ Leads customer technology engagement by engaging and influencing technical resources of customer, partner, and Microsoft towards customer's business transformation. Delivers regular (e.g., quarterly, monthly) industry/technology briefings to customer technology decision-makers technical teams.
+ Uses existing and new readiness resources and demonstrates expertise in creating enablement plans for large and high-stakes customers, and all-up Microsoft business. Drives innovations to help customers meet capacity and capability goals, maximize reach, and impact and drive long-term engagement and thought leadership on the Microsoft platform, and influences large customers to see and adopt the strategic value. Drives customer skilling initiatives and execution.
**Mapping and Account Planning**
+ Establishes best practices and standards around account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives. Coordinates highly complex extended account teams (e.g., spanning complex technologies, geographies, functions) and drives forecasting and tracking of the business. Owns the technical portion of the account plan and leads the customer plan delivery for large, critical, and/or strategic accounts.
+ Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users. Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework across multiple Rooms of the House of the customer.
+ Orchestrates internal teams and local partners (inclusive of global systems integrators and consultancy partners) to ensure sufficient technical resources for demand generation, when appropriate.
**Technology Strategy Formulation**
+ Creates mid- and long-term (e.g., 12 or more months) multi-horizon technology and business roadmaps for highly prominent, challenging, and/or strategic accounts based on a deep understanding of business and technology priorities and industry landscape. Challenges and validates the strategy and plan with customer stakeholders and drives envisioning and articulates business and program changes in the roadmaps around new and groundbreaking capabilities. Leads the translation of the customer's business objectives in conjunction with Industry Sales Kits and Solution Plays (including consumption-heavy workloads and cloud services) to develop an effective Industry Technology Architecture to plans for and drives consumption and adoption of Microsoft cloud and a higher share of customer potential and propensity .
+ Leads analysis of overall customer needs, outcomes, and blockers. Determines key stakeholders for driving execution on the largest and/or most complex accounts. Partners with global executives to lead overall strategy development (e.g., blocker identification, partner strategy) to identify and address gaps and drive end-to-end solutions. Leads the adoption of technologies by plotting the long-term vision of the customer's business strategy and driving action to bring to fruition.
+ Leads and ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation, and driving technology adoption.
**Qualifications**
**Required/minimum qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
**Additional or preferred qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
+ 6+ years experience in relevant customer industry.
+ 6+ years experience in digital transformation, or using technology to drive customer business outcomes.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
The Cloud Solution Architect (CSA) is responsible for driving Azure consumption, customer success, and digital transformation through technical leadership across Data, Analytics, and AI solutions. The CSA partners with customers, account teams, specialists, and partners to design and deliver secure, scalable cloud architectures that accelerate adoption of Microsoft Fabric, Databricks, Azure Data Services, AI Foundry, and related Azure capabilities.
This role combines technical depth, customer engagement, and business impact to drive Azure Consumed Revenue (ACR), customer health, Unified outcomes, and pipeline creation. The CSA serves as a trusted technical advisor for strategic enterprise customers while collaborating across Microsoft's sales and delivery ecosystem. Based on FY27 role guidance, primary focus areas include Fabric, Databricks, Purview, Databases, and Data Analytics, with adjacent responsibilities across AI Foundry and GitHub Copilot solutions.
**Responsibilities**
**Customer & Technical Leadership**
+ Act as a trusted advisor for enterprise customers on cloud, data, analytics, and AI transformation initiatives.
+ Lead architecture design, solution reviews, and technical guidance for Azure-based data platforms.
+ Design and implement modern data estates leveraging Microsoft Fabric, Azure Databricks, Azure SQL, Cosmos DB, and Purview.
+ Support customers in building governed, secure, and scalable data and AI solutions.
**Azure Consumption & Business Growth**
+ Drive Azure Consumed Revenue (ACR) growth through workload adoption and production deployments.
+ Identify and accelerate opportunities aligned to customer business priorities and Microsoft solution plays.
+ Deliver technical execution that converts MACC commitments into realized Azure consumption. The FY27 CSA role is explicitly measured on ACR attainment, customer health, factory usage, and consumption excellence.
**AI & Innovation**
+ Help customers leverage AI Foundry, Copilot technologies, and intelligent applications using enterprise data.
+ Design AI-enabled architectures that integrate data platforms, governance, and security requirements.
+ Collaborate with specialists and engineering teams to accelerate AI solution adoption.
**Delivery Excellence**
+ Lead architecture workshops, technical assessments, proof-of-concepts, and production deployments.
+ Ensure solutions follow Microsoft best practices for security, reliability, governance, and operational excellence.
+ Drive customer health through proactive risk identification and mitigation.
**Collaboration & Account Team Engagement**
+ Partner closely with CSAMs, Account Executives, Solution Specialists, Partners, and Engineering teams.
+ Participate in account planning and strategic opportunity development.
+ Share technical best practices and contribute reusable assets, accelerators, and knowledge sharing across the team.
**Continuous Learning**
+ Maintain deep technical expertise across Azure Data & AI solutions.
+ Stay current on Microsoft Fabric, AI Foundry, Databricks, Purview, Copilot, and emerging technologies.
+ Complete required skilling and certifications aligned to FY27 Cloud & AI priorities
**Qualifications**
**Required Qualifications**
+ Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
+ 3+ years of experience in cloud architecture, data engineering, analytics, or solution consulting.
+ Hands-on experience with Microsoft Azure services.
+ Understanding of enterprise architecture, data platforms, and cloud operating models.
+ Experience engaging with technical and business stakeholders.
Primary Cloud & AI Data workload focus includes Fabric, Databricks, and Databases, with adjacent capabilities across AI Foundry and GitHub Copilot.
**Preferred Qualifications**
+ Azure certifications (AZ-305, DP-600, DP-203, AI-102, or equivalent).
+ Experience delivering enterprise-scale cloud migrations or modernization programs.
+ Experience in Financial Services, Insurance, Healthcare, Government, or other regulated industries.
+ Experience with AI, machine learning, and data governance initiatives.
+ Strong executive communication and presentation skills.
**Success Profile**
The ideal candidate:
+ Demonstrates strong customer obsession and ownership.
+ Balances technical depth with business outcome focus.
+ Collaborates effectively across virtual teams.
+ Shows growth mindset, curiosity, and continuous learning.
+ Is comfortable working with enterprise customers and senior stakeholders.
+ Can independently drive technical delivery while contributing to Azure consumption growth and customer success.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
As an Azure Solution Specialist, you will be responsible for driving Azure, Data, AI, and Modernization growth across a portfolio of strategic enterprise customers. Acting as a trusted advisor, you will engage business and technology leaders to identify transformational opportunities, build executive-level business cases, and help customers realize the full value of Microsoft Cloud and AI investments. You will lead a cross-functional virtual team of sales, technical, partner, and services resources to accelerate customer adoption of Azure-based solutions, including Agentic AI, Unified Data Platforms, and application modernization initiatives. Success in this role requires strong executive presence, business acumen, technical credibility, and the ability to orchestrate complex engagements that deliver meaningful business impact and long-term customer value.
**Responsibilities**
+ **Drive Executive Engagement and Vision Creation -** Establish trusted relationships with business and technology decision-makers, creating executive alignment around Microsoft Cloud and AI solutions. Develop compelling transformation visions that inspire customer commitment and influence long-term strategic investments.
+ **Accelerate Growth Through Partner Ecosystems -** Collaborate closely with strategic partners, Global System Integrators (GSIs), and priority ISVs to co-sell integrated solutions, unlock new opportunities, and deliver measurable business outcomes for customers.
+ **Develop Business Cases and Win Competitive Deals -** Build compelling business cases, solution proposals, and commercial strategies that demonstrate tangible business value. Leverage Microsoft programs, incentives, and offers to negotiate, close, and expand strategic opportunities while effectively differentiating against competitors.
+ **Drive AI and Agentic Transformation** - Help customers accelerate their AI transformation journey by identifying, shaping, and executing high-impact opportunities across Agentic AI, Data Platforms, Analytics, and Application Modernization, guiding projects from ideation through production deployment and measurable business value realization.
+ **Lead Complex Strategic Sales Pursuits -** Orchestrate large-scale, multi-million-dollar cloud, data, AI, and modernization engagements by leading virtual teams across sales, technical, industry, services, partner, licensing, and legal stakeholders to achieve successful customer outcomes.
+ **Deliver Sales Excellence and Business Performance -** Consistently exceed revenue, Azure consumption, and strategic solution targets through disciplined opportunity management, pipeline development, accurate forecasting, and execution excellence.
+ **Champion the Voice of the Customer -** Act as a trusted advocate for customers by sharing market insights, customer feedback, and industry best practices to influence Microsoft product innovation, go-to-market strategies, and solution development.
**Qualifications**
+ Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field;
+ 3-5 years of enterprise technology sales experience, with a proven track record of leading and closing large-scale cloud transformation engagements.
+ Strong understanding of cloud platforms, preferably Microsoft Azure, including Infrastructure Migration, Data Platforms, AI solutions, and Application Modernization.
+ Proven ability to develop executive business cases, influence strategic customer decisions, and deliver measurable business outcomes through technology transformation.
+ Experience leading virtual teams and orchestrating resources across sales, technical, services, partner, licensing, and legal organizations to successfully close strategic opportunities.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (

**Overview**
**Security Activation Go To Market Lead, Corporate Accounts, GCR & ANZ**
At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team-one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI, Security and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.
SME&C is more than a sales organization-it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. In SME&C we thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact. Together, we are shaping the future of business.
The Global Strategy & Operations (GS&O) team plays an essential role in translating Microsoft's Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. 
**As the Activation GTM Lead for Corporate Account Security in ASIA** , you will accelerate security revenue growth, boost field agility, and deliver results with our partners, sellers and marketing. Through deepening your partnership with key stakeholders across 1) GCR: Mainland China, Hong Kong, Macau & Taiwan + 2) ANZ Australia & New Zealand (and ASIA), sales teams, partner teams, Security go to market teams, and marketing functions, you will help support an impactful One-Microsoft approach. You will focus on driving alignment across processes and tools, leading with a cross-solution approach to optimize partner impact, sales pipelines, ensuring effective communication and flawless execution whilst leveraging insights to drive data-driven decision-making. This position plays a vital role in driving scale managed customer adoption by leveraging comprehensive expertise in solution domain, ensuring product integrity, and fostering collaboration with key teams.
**Responsibilities**
We're looking for a highly driven, motivated marketing individual to join our Go-to-Market (GTM) team. This role requires someone who acts as a thought leader, tracks success criteria and performance metrics, works with emergent technology, creates alignment and action across teams, removes roadblocks, and simplifies complex concepts.
+ You will be the primary product and technical advocate, evangelizing across products within the Product Manager-owned portfolio and across the business as well as leverage product and/or technical subject matter expertise as well as industry, market and competitive knowledge to develop competitive strategy, position the value proposition and tailor messaging to both internal and external audiences.
+ You will develop and execute business strategy and tracks the efficacy of plans across the business to drive sustainable growth within and beyond the boundaries of the fiscal year as well as accept accountability for revenue, scorecard metrics, and key performance indicators (KPIs) for the business and identify strategic priorities and drives alignment across the business to enable the team/stakeholders to deliver against priorities.
+ You will lead definition and orchestration of strategic go-to-market (GTM) plans across the business and develop plans inclusive of marketing, field, customer success, and partner functions that support a One Microsoft approach to overall business strategy + execution. Guide the development and execution of key programs that address customer, market & partner requirements to deliver impact.
+ You will ensure your Sales Area segment field communities have the leadership and enablement needed to run the business locally and serve as the primary orchestrator between the corporate and the field. Ensure field and corporate leadership are aligned on business results and actions to take.
+ You will drive Sales Area segment leadership through revealing and pursuing long-range, white-space growth opportunities and investment plans, as well cross-referencing opportunities or best practices within the global market that could expand to maximize performance across the business.
+ You will drive a pipeline of feedback from sales / customer / partner. Leverage regional competitive knowledge to develop business cases and land services with customers as well as provide authorization for investments and drives to ultimately customer success.
+ You will exemplify Microsoft Values, Culture, Leadership Principles and create clarity by creating a shared understanding and building a clear course of action.
**Qualifications**
**Required Qualifications:**
+ Extensive marketing strategy, business planning, sales enablement, business development, technical pre-sales or related work experience OR equivalent experience
+ Bachelor's Degree in Business, Marketing, Computer Science, or related field OR equivalent experience
+ Experience of Microsoft Managed account Corporate Accounts customer segment Market, within ASIA area (at least 1 of the following: GCR, Australia, New Zealand).
+ Must have significant partner experience within the Commercial customer Market
+ Experience within the Product Marketing area (ideally Security)
+ Fluent in English, as well as GCR relevant Mandarin language at a Business Level
**Preferred Qualifications (PQs):**
+ Bachelor's Degree in Business, Marketing, Computer Science, or related field OR equivalent experience
+ Proven experience of managing and expanding a product/solution portfolio and driving demand generation and pipeline acceleration within a complex (e.g., multinational or matrixed) organization OR equivalent experience
+ Go to Market (GTM) experience within the Security, Compliance and Identity areas
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (