What Product Or Service Solutions Jobs are in Hong Kong?

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Products and Solutions - Stablecoin & Web3 Solution
Overview
Mastercard is seeking a Product Manager to drive product development for stablecoin-enabled and Web3 payment solutions in Hong Kong. This role will identify, design, and launch new payment capabilities that connect stablecoin ecosystems with Mastercard's global network, acceptance footprint, digitization, and security solutions.
You will partner closely with local regulators, stablecoin issuers, and ecosystem participants (wallet providers, exchanges, fintechs, banks, merchants) to develop compliant, scalable solutions that unlock real-world utility - such as consumer and commercial payments, cross-border remittances, settlement innovations, and programmable payment experiences.
This role is ideal for a product leader who thrives at the intersection of payments, digital assets, regulation, and platform engineering, and who can translate complex market needs into clear product requirements and shipped outcomes.
Key Responsibilities
1. Product Strategy & Discovery
- Define the product vision, principles, and roadmap for stablecoin and Web3 payment solutions in Hong Kong, aligned with Mastercard's global strategy and local market needs.
- Conduct customer and partner discovery to identify high-impact use cases (e.g., merchant acceptance, on/off ramps, cross-border payments, B2B settlement, tokenized deposits, programmable payouts).
- Build business cases and prioritize initiatives using data (market sizing, unit economics, risk/controls, feasibility).
2. Product Development & Delivery (Core Focus)
- Own end-to-end product development from concept → PRD → MVP → launch → iteration.
- Translate regulatory, network, security, and partner requirements into clear product specs, user journeys, and platform requirements (APIs, settlement flows, reconciliation, reporting).
- Partner with engineering and architecture teams to define system design, integration patterns, and operational readiness (monitoring, incident response, SLAs).
- Drive agile execution (backlog, sprint planning, milestones, release management), ensuring timely delivery and high quality.
3. Ecosystem & Partnership Leadership
- Lead partnerships with stablecoin issuers, wallet providers, exchanges, banks, and fintechs to design joint solutions leveraging Mastercard capabilities.
- Structure product partnering models (commercial and technical): integration approach, responsibilities, data sharing, service management, and joint GTM requirements.
- Represent Mastercard in ecosystem forums and partner steering committees when needed.
4. Regulatory & Risk Collaboration
- Partner with local regulators and internal stakeholders (Legal, Compliance, Risk, Cybersecurity) to ensure solutions meet relevant requirements (AML/KYC, sanctions screening, travel rule considerations where applicable, consumer protection, disclosures, data privacy).
- Proactively identify risks across custody, smart contracts, fraud, operational resiliency, and third-party vendor management; design mitigation in product and process.
5. Leveraging Mastercard Network, Digitization & Security
- Incorporate Mastercard assets (as applicable) such as tokenization, identity and fraud capabilities, security-by-design, dispute/chargeback considerations, and network rails to enable safe and scalable stablecoin flows.
- Ensure product design supports enterprise-grade controls: auditability, traceability, logging, governance, and policy enforcement.
6. Go-to-Market Enablement & Lifecycle Management
- Partner with Sales, BD, and Marketing on launch plans: positioning, pricing input, partner enablement, training, merchant onboarding, and success metrics.
- Track product performance and adoption, run experiments, and iterate based on analytics, partner feedback, and operational insights.
Required Qualifications
- 10+ years of product management experience in payments, fintech, or financial infrastructure (adjustable by level).
- Proven track record shipping B2B/B2B2C platform products (APIs, rails, settlement systems, risk services) from ideation through launch.
- Strong understanding of payment flows (authorization/clearing/settlement, reconciliation, chargebacks/disputes, KYC/AML, fraud).
- Working knowledge of digital assets and stablecoins: issuance models, wallet infrastructure, on/off ramps, custody concepts, blockchain transaction lifecycle, and common risk considerations.
- Ability to collaborate with regulators and compliance stakeholders, translating requirements into product controls and customer-ready capabilities.
- Excellent communication skills-able to align senior stakeholders, drive decisions, and influence without authority.
Preferred
- Experience building products involving tokenization, digital identity, fraud/risk systems, or secure transaction platforms.
- Familiarity with Hong Kong's regulatory environment related to digital assets/payments (e.g., virtual assets ecosystem, licensing regimes, AML expectations).
- Experience with smart contracts and/or blockchain integration patterns (EVM chains, custody providers, key management, signing services).
- Background working with large-scale networks, schemes, or global payment ecosystems.
Skills & Competencies
- Product discovery, PRDs, user journeys, prioritization frameworks (RICE, WSJF, etc.)
- Agile delivery, cross-functional leadership, stakeholder management
- Platform thinking (APIs, developer experience, reliability, security-by-design)
- Commercial acumen: pricing inputs, partner economics, GTM readiness
- Strong judgment for risk, compliance, and operational resiliency
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

The customer is the focus of everything we do, and millions of end users rely on our products and services daily. We believe in the value of empowering our **_Senior Officer, Proposition and Product Development, Individual Financial Products_** with the resources to enhance and achieve our business performance objectives for the future of our business, which is why we need you.
Manulife is looking for this position supporting the development and ongoing maintenance of health protection products, as well as sales campaigns. This role will also be involved in supporting other initiatives related to the health protection product line.
**Position Responsibilities:**
+ Lead / support the development and implementation of new products, product revamp and sales campaigns
+ Coordinate with internal and external stakeholders on project schedule and timely delivery of required tasks and deliverables
+ Drive discussions or participate in focus groups that help to formulate product design, customer and distribution supports
+ Conduct market intelligence, product comparison and analysis that help to identify business opportunities and issues
+ Prepare and review product-related or campaign-related materials
+ Review user requirement and coordinate fulfillment for sales campaigns
+ Handle product enquiries from field forces
+ Lead / support ad-hoc projects and other duties as required
**Required Qualifications:**
+ University degree in any discipline.
+ 2-4 years of experience in insurance industry with at least 1 years of experience in product development.
+ Knowledge of various types of life insurance products, particularly in protection products is preferred.
+ Team player, passionate, mature and independent in driving and handling counterparts. Ability to facilitate attainment of mutual agreement by communicating with diplomacy and tact, and gain commitment to decisions made.
+ Strong communication, presentation and problem-solving skills.
+ Ability to leverage key relationships and build networks to work effectively and deliver results.
+ Strong project management and organizational skills, considers diverse perspectives and uses tact to build support of own ideas.
+ Efficient MS application and Chinese input.
+ Fluent in written and spoken English.
+ Maintains commitment to goals, measures own work to track progress, while identifying and resolving challenges.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

The Product Manager is a pivotal middle management role, driving product strategy, development, and market growth. This leader will provide direction to Product Management teams, manage budgets, and oversee the complete product lifecycle from ideation to market, ensuring alignment with broader organizational goals.
**Responsibilities:**
+ Lead end-to-end product lifecycle, driving the global development and launch of comprehensive product offerings, including go-to-market strategies, legal diligence, continuous operational improvement, budget allocation, partnership management, training, and support.
+ Define product strategy and vision, conducting in-depth market and user research, analyzing competitive landscapes, and anticipating client needs to evolve the product roadmap and maximize client satisfaction and business outcomes.
+ Manage stakeholder alignment and executive communication, cultivating strong relationships with cross-functional and executive stakeholders, ensuring alignment on strategic initiatives, and orchestrating effective executive reviews with minimal supervision.
+ Drive business performance and technical guidance, accountable for delivering significant direct business results and providing strategic direction and authoritative guidance on product development, including technical strategy.
+ Champion organizational effectiveness by developing a deep understanding of organizational structure and internal processes to effectively navigate complexities and foster cross-functional collaboration that contributes to overall business growth.
+ Initiate and implement process improvements in collaboration with onboarding, operations, technology, and other relevant teams to optimize product delivery and operational efficiency.
**Qualifications:**
+ 6-10 years of relevant experience
+ Experience managing across multi-function and/or global business
+ Functional experience in marketing, credit, acquisitions, product development, or analytics
+ Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
+ Ability to work unsupervised and adjust priorities quickly as circumstances dictate
+ Demonstrated analytical skills
+ Demonstrated problem-solving and decision-making skills
+ Ability to work in a team-oriented environment
+ Has experience working with segregated / client money accounts (preferable)
**Education:**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Product Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

The Associate Director/ Senior Manager, Product Proposition & Solutions is responsible for defining, developing, and executing innovative product strategies that drive sustainable growth, customer value, and market differentiation. This role participate the end-to-end product lifecycle across key portfolios, ensuring alignment with business objectives while delivering competitive, customer-centric solutions.
The role acts as a strategic bridge between business, technology, and customer needs-translating insights into actionable product propositions and delivering impactful outcomes.
**Position Responsibilities:**
+ Develop, monitor and refine long term product strategies for key product portfolios that will distinguish Manulife's product offerings in the marketplace
+ Conduct research and analysis including customer research, trend forecast and competitive positioning
+ Build the strategic roadmap to align to overarching business goals
+ Analyze the market to develop to identify opportunities and recommend sound product strategies to support the launch of key products, features and services
+ Lead key product projects from inception to launch
+ Build and grow vendor relationships
+ Maintain a relevant and concise product shelf that has a positive impact to sales and persistency
+ Participate in capabilities presentations, distribution roadshows and industry events
+ Track, measure and report successes, trends and anticipated business to manage resources effectively
+ Monitoring the performance of products
+ Mentor junior members of the team
+ Acts as the voice of the customer in the definition of product; incorporates feedback from customer interviews and user research
+ Leads the ideation, design, and planning of the product
+ Works with software development teams to define hypotheses, run experiments (surveys, concept testing, analytics tools,), and analyze data to make decisions on features that influence the direction of the product (owner of product backlog)
+ Works with strategic design to gain an understanding of use personas, pain points and journeys
+ Provides insights into product, technology and market trends
+ Defines roadmaps and detailed user stories, and partner with scrum masters to enable delivery of prioritized features
+ Collaborates with engineers & leadership to uncover pain points and opportunities to accelerate the delivery of new value through software
+ Specifies and effectively communicates desired outcomes for current and future products
+ Information to and from internal contacts to capture intelligence gathered in the field.
+ Focus on risk management, work with legal and compliance departments to obtain necessary approvals and support, while ensuring material meets regulatory requirements
**Required Qualifications:**
+ Undergraduate degree in finance, marketing, business, or related field
+ 8+ years relevant experience in product management, development and product strategy
+ In-depth knowledge of financial services and industry practices
+ Solution Focused: exemplary problem solving
+ Innovative Mindset
+ Influence and Persuasion: drive and influence change
+ Compelling Communication: strong communication, interpersonal and presentation skills; business case development and delivery
+ Collaboration: strong client and relationship management skills
+ Strategic thinker
+ Strong mentoring, coaching, and consulting skills
+ Demonstrated ability to influence others beyond formal authority both inside and outside of the organization
+ Financial understanding of product profitability
+ Advanced project management, problem solving and analytical skills
+ Strong leadership capabilities applied within team settings and with individual contributors
+ Thorough knowledge of compliance standards and practices
+ An entrepreneurial spirit and comfort working within in rapidly changing environment
+ Adaptability: Effectively adapts and supports integrated change to achieve results in an evolving environment
+ Technology Savvy: Leverages technology to plan, innovate, measure results, interact and engage with customers to create value and impact business results. results.
+ Strong business acumen, with an aptitude for both strategic, broad thinking and critical and analytical thinking
**When you join our team:**
+ **We'll empower you to learn and grow the career you want.**
+ **We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.**
+ **As part of our global team, we'll support you in shaping the future you want to see.**
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

**Job Description Summary**
The incumbent plays a key part in influencing short term targets while collaborating with regional teams. You will demonstrate leadership in communicating Substation Protection and Control System (PAC) Solutions & Services to customers and acceptance of GE Vernova offerings. You must also provide the experience, expertise and knowledge of Standards/ GE Vernova offerings and Customers requirements to solve problems involving Substation Control schemes. Effective business development and communication, both internally and externally are critical to the success of this role.
**Job Description**
**Roles and Responsibilities**
+ Predominately a technical role with strong emphasis on customer relationships to achieve homologated offerings and customer focused solutions.
+ Execute the design, analysis, or evaluation of assigned individual and team projects using sound engineering principles and adhering to business standards, practices, procedures, and product /program requirements.
+ Provide technical support to personnel/ cross functional teams supporting the assigned products and offering.
+ Develop action plans with guidance to respond to issues, approvals of new solutions and increasing market share with existing products.
+ Participate on teams assigned to address organizational initiatives and generic issues.
+ Recommend, with guidance, the approach to meet the technical and program requirements with a focus on the development and growth of Grid Automation business.
+ Participate and present or review in technical and program reviews.
+ Present to customers(internal/external/channels)on new offerings and developments including feedback on products gaps and features needed in the GE Vernova offering to exceed market expectations.
+ Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures.
+ Build Customer relationships focus on technical aspects to promote market growth.
+ Provide technical co-ordination between Central Product Line, Regional Sales, Tendering and Application teams with Channel Partners and Customers in area of expertise.
**Required Qualifications**
+ Bachelor's Degree from an accredited university or college with at least 10 years of relevant engineering experience.
+ Experience, knowledge and demonstrated practical skills in **HV (or MV) Substation Automation Systems,** **Protection systems** and Communication protocols across all aspects of Design, Configuration, Testing and Commissioning.
+ **_Knowledge of IEC61850_** , **_Substation Digital Control Systems_** , **_Protection fundamentals and RTUs_** is essential and ability to communicate clearly on these topics across a wide diverse Customer base.
+ Proficient in both spoken and written English and Cantonese.
**Desired Characteristics**
+ Willingness to travel up to 50% of working time. Travel is predominantly within CEAP region and world-wide on occasions.
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
**The Team and Role:**
As Global Product Marketing Manager for Mobile & Audio Solutions, you will own end-to-end marketing for product launches and portfolio initiatives - from strategic planning through execution and optimization - in close partnership with internal specialists and external agencies.
Reporting to the Head of Marketing for the Mobile & Audio Solutions Business Unit, this role carries global scope and involves collaboration across a diverse network of cross-functional stakeholders. Occasional domestic and international travel may be required.
**Your Contribution:**
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you'll need for success at Logitech. In this role you will:
**Campaign Planning**
+ Collaborate with stakeholders to define strategic product positioning, target audiences, and campaign objectives aligned with business goals and the vision of the Mobile & Audio Solutions business unit within Logitech's broader brand.
+ Develop full-funnel global campaign plans - including budgets, media plans, and influencer/creator strategies - for new product launches and existing portfolios to drive revenue, market share, and return on ad spend.
**Creative & Asset Development**
+ Write data-driven creative briefs that translate consumer insights into clear direction for internal and external creative teams.
+ Own the creation of all branded marketing assets across digital, retail, paid media, and packaging touchpoints, delivering them in a comprehensive toolkit that enables seamless global activation.
+ Orchestrate unbranded content initiatives through influencers and creators, ensuring alignment with campaign objectives and brand tone while preserving authentic creator voice.
+ Manage production timelines and delivery schedules to ensure on-time, high-quality execution.
**Campaign Activation**
+ Partner with internal specialists and external agencies across paid media, influencer/creator, organic social, and communications to execute integrated plans that drive brand visibility and conversion.
+ Work closely with go-to-market teams to ensure all assets, messaging, and campaign elements land effectively across regions and channels.
+ Build co-marketing partnerships with leading brands and corporations to amplify cultural relevance.
+ Support the Logitech for Business organization with enablement and sales materials.
**Performance Monitoring & Optimization**
+ Track campaign performance and marketing KPIs in real time, making data-informed adjustments to creative, media mix, and spend allocation to maximize return on ad spend.
+ Analyze market trends, social dynamics, competitive activity, and consumer insights to continuously sharpen strategy and execution.
+ Present plans, results, and recommendations clearly to internal teams and leadership - building alignment through compelling presentations and confident storytelling.
**Key Qualifications:**
+ Strong international experience, with deep familiarity with European and North American consumer culture and purchase drivers, paired with an understanding of Asian markets, and the ability to translate these perspectives into globally resonant campaigns.
+ Proven experience in consumer product marketing for a global brand, with hands-on ownership of campaign planning, creative development, and performance optimization.
+ Strong marketing analytics skills - comfortable interpreting KPIs across channels, extracting actionable insights, and adjusting strategy in real time.
+ Deep understanding of paid media, social platforms, and influencer/creator ecosystems, with the ability to balance branded content and creator-led storytelling.
+ Strong project management instincts - able to drive complex, multi-workstream campaigns forward on time and on budget across internal and external teams.
+ Skilled at creating polished presentations and presenting ideas with clarity and conviction to both internal and external audiences.
+ Strategic thinker with meticulous attention to detail and a proven ability to execute in fast-paced environments.
+ Curious, entrepreneurial, and genuinely interested in marketing trends, technology, and product design.
+ Flexibility to collaborate across multiple time zones, accommodating meetings and workstreams with global teams and partners.
+ Fluent in English, verbal and written.
**Education**
Bachelor's degree in Marketing or a related field required; Master's degree a plus.
\#51SZ/LP
\#LI-AL2/104
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at for assistance and we will get back to you as soon as possible.

We are seeking a dynamic professional to join our global team to work along side our Deposit balance sheet lead in Asia to contribute to the target growth and revenue objectives for the clusters. This role is pivotal in managing and optimizing the balance sheet across the countries within the clusters, providing analytics and the associated insight, leading certain balance sheet initiatives to enhance financial outcome and balance sheet discipline, and playing a key partner to other team and function members to support the Balance Sheet Lead and the Cluster Heads. The successful candidate will play a critical role in optimizing balance sheet performance, enhancing financial visibility, and supporting key regulatory and planning processes across the clusters. This position requires a proactive approach to collaboration with diverse internal stakeholders, strong analytical acumen, and the ability to influence, propose and/or resolve issues to unleash optimal growth opportunities.
**Responsibilities:**
· Work alongside Balance Sheet Leads, take guidance and support the initiatives to drive overall balance sheet optimization strategy for LMS, ensuring consistent alignment with the global balance sheet strategy; and contribute to deliver financial objectives
· In supporting role, coordinate and investigate cluster' KPIs and OKRs movements for accuracy and accountability
· Partner with Finance, Treasury, and other partners on Plan discussion, quarterly plan and outlook, Beta quarterly assessment, deposit analytics. Bridge in Segment drivers and growth targets.
· Contribute to various senior forums (cluster and country reviews; country deep dives) material reviews and material preparation, deliverables tracking and follow-ups
· Regular and ad-hoc deposit, product mix and financial impact analysis: Deposit volatility / Targets & Deposit Capacity Management, GSIB management
· In close partnership with the Fund Transfer Pricing, Capital, and Hedging Optimization Team, assess and highlight SYC issues for the countries. This entails assuring alignment with Citi policies, Citi balance sheet / central bank line limits, and market accessibility, with the expectation to challenge proposals when required.
· Support Cluster / Country balance sheet management topics that arise, guide or resolve issues
· Partner with Finance and Data Analytics teams to enhance Monthly Cluster/Client Analytics, ensuring that cluster performance visibility is consistently maintained. This also involves assuring the delivery and standardization of Key Performance Indicators.
· Drive an country deep dive process, with a primary focus on countries that have a material impact on the balance sheet and/or requires .
· Drive NIM/RLAP/ROTCE optimization initiatives in partnership with cluster and country teams, and the Optimization and Pricing Team.
· Provide support for any ad hoc requests as they might arise from the Balance Sheets Leads, Deposit Team Leads and Cluster Heads.
**Qualifications:**
· 7+ years of experience
· Experience in Product management and/or Treasury beneficial
· Previous experience in cash and liquidity management products and/or client treasury activities
· Key interest and discipline in balance sheet, driving business revenues, and turning constraints into opportunities.
**Education:**
· Bachelor's/University degree, Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
---
**Job Family Group:**
Product Management and Development
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**Job Family:**
Asset/Liability Optimization
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Overview:**
Banking as a Service (BaaS) is a key product vertical within Citi Services' Payments organization, offering multiple unique product solutions to support large corporate, FI, NBFI, and e-commerce clients. Payer ID stands as a core offering within BaaS, primarily focused on both domestic and cross-border payment receivables. BaaS / Payer ID Product Management Senior Specialist is a full-time senior-level position is dedicated to the commercialization and growth of BaaS products, specifically Payer ID, across Asia and globally. The role involves product commercialization and developing and executing strategies and tactics to expand market share and maintain a competitive position for this critical offering.
**Key Responsibilities:**
+ Drive innovative product and solution sets to deliver a superior, client-first experience, leveraging deep pricing and commercialization expertise.
+ Capitalize on E-Commerce growth by positioning BaaS products (for payments and collections) as a key differentiator for Citi Payments Services.
+ Define and execute robust GTM strategies for the launch and global rollout of Payer ID Engine, optimizing solutions with a strong understanding of API, ERP processing, and client engagement.
+ Ensure comprehensive understanding of and adherence to risk and controls, regulatory requirements (including AML, Compliance, Sanctions, and Legal) across all product services and market expansions. This includes liaising with Line 2 partners to manage product-related risk and control items and demonstrating sound ethical judgment in assessing risk and escalating control issues.
+ Build and maintain strong internal and external relationships with Sales, Client Engagement, Onboarding, Service, Operations, and Technology to support client requirements, BAU changes, new rollouts, and product initiatives.
+ Contribute to the development and analysis of the strategic product roadmap for Payer ID, covering both development and commercialization.
+ Partner with Fintech clients on the design and implementation of essential product features.
+ Collaborate with Sales to identify new revenue streams and segments for BaaS / Payer IDs.
+ Manage day-to-day payment flows via Payer ID, including handling client queries, optimizing client experience, refining communication strategies, and assisting the team in prioritizing, negotiating, and removing obstacles.
**Qualifications:**
+ 10+ years of relevant experience in payments or managing payment products.
+ Strong knowledge of payments, sanction screening, AML monitoring processes, and basic technology architecture/systems and APIs.
+ Proven experience working directly with clients and in close consultation with Line 2 partners.
+ Quick Learner. Ability to work unsupervised, adjust priorities quickly, and manage deadlines under pressure.
+ Consistently demonstrates clear, concise written and verbal communication.
+ Demonstrated analytical, problem-solving, and decision-making skills.
**Education:**
+ Bachelor's degree/University degree or equivalent experience .
+ Master's degree is Good to Have.
Location - Hong Kong or Singapore
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Product Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Overview**
We are seeking a highly motivated and customer-focused Copilot and Agent Solution Engineer to drive the adoption of Microsoft AI-powered solutions, including Microsoft 365 Copilot, Copilot Studio, and Agent-based platforms.
In this role, you will partner with Solution Specialists, customers, and cross-functional teams to design, demonstrate, and deliver innovative AI and agent solutions that enable organizations to transform productivity, business processes, and decision-making.
You will play a key role in helping customers move from experimentation to scaled, production-ready AI adoption, leveraging Microsoft's end-to-end AI ecosystem.
**Responsibilities**
**Responsibilities**
Customer Engagement & Technical Leadership
+ Partner with customers to understand business challenges and translate them into AI-powered solution architectures
+ Lead technical discussions, workshops, and proof-of-concepts (POCs) focused on Copilot and agent scenarios
+ Act as a trusted advisor to guide customers through their AI transformation journey
Solution Design & Implementation
+ Design and build solutions using Microsoft 365 Copilot, Copilot Studio, Power Platform, and Azure AI services
+ Develop and demonstrate agent-based scenarios (e.g., workflow automation, data orchestration, multi-agent collaboration)
+ Create reusable solution assets, demos, and reference architectures
Pre-sales & Deal Acceleration
+ Collaborate with Solution Specialists to support opportunity qualification, technical validation, and deal closure
+ Deliver impactful demos and storytelling to articulate business value and ROI of Copilot & Agent solutions
+ Remove technical blockers and accelerate customer decision-making
Innovation & Thought Leadership
+ Stay current with the latest advancements in AI, Copilot, and Agent technologies
+ Provide feedback to product teams and contribute to field insights and best practices
+ Drive internal enablement by sharing knowledge, assets, and learnings across teams
**Qualifications**
Qualifications
+ Experience with one or more of the following:
+ Microsoft 365 ecosystem (Exchange, Teams, SharePoint)
+ Power Platform (Power Apps, Power Automate, Copilot Studio)
+ Azure AI / OpenAI services
+ Familiarity with AI/ML concepts, prompt engineering, and agent-based architectures
+ Experience in solution development using APIs, automation workflows, or low-code/no-code platforms
**Customer & Business Skills**
+ Strong ability to map technical solutions to business outcomes
+ Experience in pre-sales engineering, technical consulting, or solution architecture
+ Excellent communication and presentation skills with the ability to influence both technical and executive stakeholders
**Collaboration & Growth Mindset**
+ Proven ability to work across cross-functional teams (sales, engineering, customer success)
+ Self-driven, adaptable, and comfortable working in a fast-evolving AI landscape
+ Passion for learning and applying new technologies to solve real-world business problems
Required/minimum qualifications
Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience OR 3+ years technical pre-sales or technical consulting experience OR equivalent experience.
Additional or preferred qualifications
4+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
2+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (