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Senior Manager GenAI Scientist (Global Marketing AI)

Posted 5 days ago

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Job Description

The Manulife Global Marketing AI Team is seeking a highly skilled and motivated Senior GenAI Scientist with a strong focus on developing end-to-end AI models and solutions to accelerate and optimize sales and marketing efforts. In this role, you will collaborate closely with Data Scientists, BI Specialists, Sales and Marketing Leaders, and IT partners to execute AI and Advanced Analytics initiatives that will shape the future of our business. The team implements a wide range of traditional ML models as well as cutting-edge LLM/Agentic approaches. As an GenAI Scientist, you will lead the development and deployment of innovative approaches to optimize existing and new AI systems, unlocking their full potential to drive maximum business value.
**Position Responsibilities:**
+ Work directly with marketing business partners to identify modeling opportunities, translate complex problems into scalable, production ready analytical and AI solutions.
+ Partner with architects and technical leaders to design high-performing GenAI applications aligned with business objectives.
+ Develop AI models and applications on cloud platforms like Azure Databricks and AKS, ensuring seamless integration, scalability, and cost-effectiveness.
+ Build scripts, automation, and analytical tools that accelerate data engineering and model deployment activities.
+ Deploy machine learning and GenAI models into production environments, ensuring interoperability with systems, APIs, and data sources.
+ Continuously monitor and improve the performance of AI models through data analysis and testing
+ Stay up to date with the latest advancements in AI technologies and methodologies and evaluate their potential applications to improve our AI engineering processes.
**Required Qualifications:**
+ Master's, or Ph.D. degree in Computer Science, Data Science, Statistics, Engineering, Physics, or a related quantitative field.
+ 5+ years of applicable experience in AI / Data Science.
+ Experience in applying analytics and AI tools in Marketing and Sales functions. Insurance industry experience is a plus.
+ Hands on experience with Azure cloud tools, such as Databricks, AI Foundry, AI Search, Kubernetes
+ Strong background with Python and SQL, experience using both for data analysis and orchestration.
+ Strong business acumen and ability to understand stakeholders' needs
+ Strong problem-solving and analytical skills
+ Excellent communication and collaboration skills
**When you join our team:**
+ **We'll empower you to learn and grow the career you want.**
+ **We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.**
+ **As part of our global team, we'll support you in shaping the future you want to see.**
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
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Lead Data Scientist - Underwriting AI

Posted 14 days ago

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Job Description

The **Lead Data Scientist - Underwriting** is a senior leadership role responsible for driving **regional and BU-level AI, ML, and Generative AI solutions** to transform underwriting decision-making across Asia. This role combines **deep technical expertise, people leadership, and strong business partnership** to deliver scalable, compliant, and value-generating underwriting capabilities.
You will **lead and grow a team of data scientists** focused on underwriting AI, while also acting as a hands-on technical leader shaping advanced predictive, prescriptive, and generative solutions. The role partners closely with underwriting, risk, technology, and regional stakeholders, and supports the **Chief AI Officer** in delivering the Asia AI Value agenda and building world-class, revenue-generating analytics.
**Position Responsibilities:**
**Technical & Business Leadership**
+ Lead the **design, development, and deployment** of AI, ML, and **Generative AI** solutions supporting underwriting use cases, including:
+ Underwriting summarization and document intelligence
+ Risk assessment and decision support
+ Straight-through processing (STP) and workflow automation
+ Data-driven underwriting rules optimization
+ Translate complex underwriting and business problems into **scalable analytical and GenAI solutions** with measurable business outcomes.
+ Drive adoption of AI solutions by embedding them into **end-to-end underwriting workflows** , ensuring usability, governance, and regulatory compliance.
+ Partner with reinsurers, vendors, and external technology providers to co-develop or integrate advanced underwriting solutions.
+ **Lead, coach, and develop a high-performing team of data scientists** focused on underwriting AI and analytics.
**Generative AI & Advanced Analytics**
+ Lead the application of **AI and especially GenAI** in underwriting, including:
+ Large Language Models (LLMs) for text-heavy underwriting data (e.g., medical reports, financial statements, applications)
+ Prompt engineering, retrieval-augmented generation (RAG), and evaluation frameworks
+ Model orchestration, guardrails, and human-in-the-loop designs
+ Ensure AI solutions are **responsible, explainable, auditable, and compliant** with internal AI governance and regulatory expectations.
+ Establish standards for **model lifecycle management** , performance monitoring, and value tracking for AI and GenAI solutions.
**Strategy, Governance & Stakeholder Management**
+ Contribute to **AI and data strategy** , focusing on data optimization, monetization, and external data enrichment.
+ Collaborate with global and regional teams to define **common modeling standards, governance, and reusable AI assets** , aligned with AI CoE guidelines.
+ Maintain a regional/global **model repository** to track models in use, performance, and risks.
+ Act as a trusted advisor to underwriting and business leaders, influencing prioritization and investment decisions.
+ Proactively identify risks, data challenges, and stakeholder conflicts, and drive alignment and mitigation plans.
**Required Qualifications:**
+ 10+ years of experience in **AI, machine learning, or advanced analytics** , preferably within financial services.
+ Strong underwriting, insurance, or reinsurance domain knowledge (highly preferred).
+ Proven experience leading complex analytics initiatives in **highly regulated environments** .
**Technical & GenAI Skills**
+ Strong hands-on expertise in **ML/statistical modeling** , segmentation, and underwriting or claims analytics.
+ Advanced proficiency in **Python, SQL** , and common data science toolchains (R, SAS a plus).
+ Practical experience with **Generative AI** , including:
+ Large Language Models (LLMs)
+ Prompt engineering and RAG architectures
+ Model evaluation, bias mitigation, and explainability
+ AI governance and responsible AI practices
+ Experience with **cloud and big data platforms** (e.g., Azure, Spark, Databricks, Hadoop).
+ Strong understanding of deploying models into production, including monitoring and lifecycle management.
**Leadership & Communication**
+ Demonstrated ability to **lead and scale teams** , mentor data scientists, and manage ambiguity.
+ Strong stakeholder management skills with the ability to influence senior leaders across regions.
+ Excellent communication and presentation skills, translating technical concepts into business language.
**When you join our team:**
+ **We'll empower you to learn and grow the career you want.**
+ **We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.**
+ **As part of our global team, we'll support you in shaping the future you want to see.**
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Is this job a match or a miss?
Apply Now