What Crm Software Jobs are in Hong Kong?
Showing 27 Crm Software jobs in Hong Kong
CRM Sr Advisory Solution Consultant, Hong Kong
Causeway Bay
ServiceNow, Inc.
Posted 14 days ago
Job Viewed
Job Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
**Overview**
As a Solution Consultant for the CRM Hong Kong team, you will play a pivotal role in helping large organizations across Hong Kong accelerate digital transformation and enhance customer engagement through innovative CRM solutions. You will partner with Sales, Product Management, and Executive Leadership to deliver technical expertise and strategic guidance throughout the sales cycle. This role requires a deep understanding of enterprise priorities, compliance requirements, and regional business dynamics.
**What You'll Do**
As CRM Solution Consultant, you will leverage your technical and domain expertise to develop, position, and deliver product-specific solutions during sales engagements, while supporting quarterly and annual sales objectives for your region.
**Key responsibilities include:**
+ Partner with Sales as a trusted technical advisor and domain expert to support CRM solution sales
+ Lead discovery workshops tailored to enterprise needs, uncovering challenges such as customer lifecycle management, partner engagement, operational visibility, and omnichannel experiences.
+ Deliver compelling product demonstrations that showcase how our solutions align with digital transformation strategies and enterprise modernization initiatives.
+ Respond to technical and product-related inquiries from enterprise customers, partners, and internal teams, ensuring alignment with regional data privacy laws and compliance standards (e.g. Hong Kong's Personal Data Ordinance).
+ Collaborate with Product Management to provide feedback on enhancements that address unique enterprise needs, such as integration with ERP systems, advanced analytics, and AI-driven workflows.
+ Share best practices and reusable assets with peers to improve team efficiency and effectiveness in enterprise-focused engagements.
+ Stay informed on competitive landscape and regulatory changes, including emerging technology trends and enterprise compliance requirements across Asia.
+ Represent the company at enterprise events, including regional technology forums, leadership summits, and industry trade shows.
**What We're Looking For**
To succeed in this role, you should bring:
+ **CRM Expertise:** Deep hands-on experience in CRM and customer experience, with strong knowledge of service, sales, lead & opportunity management.
+ **AI Integration Mindset:** Ability to leverage or critically evaluate AI in workflows, decision-making, and problem-solving within CRM contexts for enterprise use cases.
+ **Enterprise Experience:** Proven track record engaging with large organizations across Asia.
+ **Regulatory Knowledge:** Familiarity with regional compliance frameworks such as Hong Kong's Personal Data Ordinance, and local invoicing/tax standards.
+ **Communication Skills:** Exceptional ability to translate complex technical concepts into clear, business-oriented language for senior enterprise stakeholders.
+ **Analytical & Problem-Solving Skills:** Innovative thinker with a focus on process improvement and delivering customer-centric value.
+ **Collaboration:** Proven ability to work effectively in cross-functional, global teams.
**Experience:**
+ 7+ years in pre-sales solution consulting or sales engineering.
+ Proficiency with ServiceNow or similar cloud-based platforms.
+ Experience working with Product Management, Marketing, Partners, and Professional Services.
+ Territory Management: Skilled in pipeline building and partnering with Sales to drive execution excellence.
+ Flexibility: Willingness to travel across North Asia as needed.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .
Join us to put AI to work for people.
**Overview**
As a Solution Consultant for the CRM Hong Kong team, you will play a pivotal role in helping large organizations across Hong Kong accelerate digital transformation and enhance customer engagement through innovative CRM solutions. You will partner with Sales, Product Management, and Executive Leadership to deliver technical expertise and strategic guidance throughout the sales cycle. This role requires a deep understanding of enterprise priorities, compliance requirements, and regional business dynamics.
**What You'll Do**
As CRM Solution Consultant, you will leverage your technical and domain expertise to develop, position, and deliver product-specific solutions during sales engagements, while supporting quarterly and annual sales objectives for your region.
**Key responsibilities include:**
+ Partner with Sales as a trusted technical advisor and domain expert to support CRM solution sales
+ Lead discovery workshops tailored to enterprise needs, uncovering challenges such as customer lifecycle management, partner engagement, operational visibility, and omnichannel experiences.
+ Deliver compelling product demonstrations that showcase how our solutions align with digital transformation strategies and enterprise modernization initiatives.
+ Respond to technical and product-related inquiries from enterprise customers, partners, and internal teams, ensuring alignment with regional data privacy laws and compliance standards (e.g. Hong Kong's Personal Data Ordinance).
+ Collaborate with Product Management to provide feedback on enhancements that address unique enterprise needs, such as integration with ERP systems, advanced analytics, and AI-driven workflows.
+ Share best practices and reusable assets with peers to improve team efficiency and effectiveness in enterprise-focused engagements.
+ Stay informed on competitive landscape and regulatory changes, including emerging technology trends and enterprise compliance requirements across Asia.
+ Represent the company at enterprise events, including regional technology forums, leadership summits, and industry trade shows.
**What We're Looking For**
To succeed in this role, you should bring:
+ **CRM Expertise:** Deep hands-on experience in CRM and customer experience, with strong knowledge of service, sales, lead & opportunity management.
+ **AI Integration Mindset:** Ability to leverage or critically evaluate AI in workflows, decision-making, and problem-solving within CRM contexts for enterprise use cases.
+ **Enterprise Experience:** Proven track record engaging with large organizations across Asia.
+ **Regulatory Knowledge:** Familiarity with regional compliance frameworks such as Hong Kong's Personal Data Ordinance, and local invoicing/tax standards.
+ **Communication Skills:** Exceptional ability to translate complex technical concepts into clear, business-oriented language for senior enterprise stakeholders.
+ **Analytical & Problem-Solving Skills:** Innovative thinker with a focus on process improvement and delivering customer-centric value.
+ **Collaboration:** Proven ability to work effectively in cross-functional, global teams.
**Experience:**
+ 7+ years in pre-sales solution consulting or sales engineering.
+ Proficiency with ServiceNow or similar cloud-based platforms.
+ Experience working with Product Management, Marketing, Partners, and Professional Services.
+ Territory Management: Skilled in pipeline building and partnering with Sales to drive execution excellence.
+ Flexibility: Willingness to travel across North Asia as needed.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .
Is this job a match or a miss?
Apply Now
0
Job Description
**Full Stack Software Engineer**
**Position Responsibilities:**
+ Develop and maintain end to end application stack which includes frontend, backend and cloud infrastructure for the application.
+ Participate in architectural discussions and contribute to the design of the new features and systems.
+ Contribute to the team by conducting code reviews to ensure the code quality and follow industry norms.
+ Debug and resolve technical issues and bugs with the multi-functional teams.
+ Understanding of standard methodologies for securing systems, including authentication, authorization, data encryption, and protection against common security threats.
+ Maintain and ensure high quality software by writing clean, maintainable, and well-documented code that adheres to industry standards and coding standards, with accountability for production reliability and usage
+ Agile team experience where responsibilities include the planning and delivery of user stories in an Agile SCRUM environment
**Required Qualifications:**
+ Bachelor's degree or equivalent experience in computer science, Software Engineering or related field (or equivalent experience)
+ Minimum of 7 years of experience in a full stack software development.
+ Minimum of 2 to 3 years of experience leading a team of Software Engineers.
+ Proficiency in Angular, Node.js/React, Azure DB, JavaScript, AKS & Azure cloud services, Even Grid, Oracle Databases (PLSQL) and UNIX script
+ Experience with DevOps, RESTful API design and development.
+ Experience with CI/CD pipeline and tools such as GitHub Actions and Jenkins.
+ Knowledge of Ali cloud, ACK and Poral DB are an advantage
+ Version control, performance optimization and coding standard processes
+ Need to have production support during non-office hours
+ Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and methods
+ Experiments with emerging technologies and understanding how they will impact what comes next.
+ Insurance Industry knowledge/experience is preferable
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Position Responsibilities:**
+ Develop and maintain end to end application stack which includes frontend, backend and cloud infrastructure for the application.
+ Participate in architectural discussions and contribute to the design of the new features and systems.
+ Contribute to the team by conducting code reviews to ensure the code quality and follow industry norms.
+ Debug and resolve technical issues and bugs with the multi-functional teams.
+ Understanding of standard methodologies for securing systems, including authentication, authorization, data encryption, and protection against common security threats.
+ Maintain and ensure high quality software by writing clean, maintainable, and well-documented code that adheres to industry standards and coding standards, with accountability for production reliability and usage
+ Agile team experience where responsibilities include the planning and delivery of user stories in an Agile SCRUM environment
**Required Qualifications:**
+ Bachelor's degree or equivalent experience in computer science, Software Engineering or related field (or equivalent experience)
+ Minimum of 7 years of experience in a full stack software development.
+ Minimum of 2 to 3 years of experience leading a team of Software Engineers.
+ Proficiency in Angular, Node.js/React, Azure DB, JavaScript, AKS & Azure cloud services, Even Grid, Oracle Databases (PLSQL) and UNIX script
+ Experience with DevOps, RESTful API design and development.
+ Experience with CI/CD pipeline and tools such as GitHub Actions and Jenkins.
+ Knowledge of Ali cloud, ACK and Poral DB are an advantage
+ Version control, performance optimization and coding standard processes
+ Need to have production support during non-office hours
+ Collaborative attitude, willingness to work with team members; able to coach, participate in code reviews, share skills and methods
+ Experiments with emerging technologies and understanding how they will impact what comes next.
+ Insurance Industry knowledge/experience is preferable
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Is this job a match or a miss?
Apply Now
1
Job Description
Manulife is seeking a Software Engineer (12 Months) in the Asia Systems and Platform Services Team to support HK Retirement systems. The successful applicant will be involved with systems and application support of solutions that conform to Manulife standards. The candidate will need to have a breadth and depth of experience that will allow her/him to devise and support solutions that integrate appropriately within the organization and its application frameworks.
**Position Responsibilities:**
- Own and support a wide variety of systems and applications from a Level 1/2 perspective
- Work with business clients to debug or trouble shoot applications
Translates user requirements into software requirements
- Investigate database, code, Batch scripts problem from a support perspective to debug issues or perform analysis for enhancements
- Incident ownership and management with on-call requirements on a roster basis
- Investigate application failures and manage to resolution
- Remain current on standards, technologies, approaches and methodologies
- Consistently apply the concept of continuous improvement
**Required Qualifications:**
- Bachelor's degree in Computer Science, Engineering, or related field.
- Minimum 3 years working experience systems and application Level 1 / 2 (support)
- Experience with relational database structures and methodologies
- Collaborate attitude and demonstrate empathy and generosity towards business stakeholders, product owners, software developers, and operations support to uncover pain points
- Proven ability to multitask both independently and within a team.
- Good command of English and Chinese, both spoken and written
- Ability to understand business process requirements and through the use of technology, conceptualize creative solutions through to implementation
- Able to work under pressure and meet tight schedules
- Experience in financial industry
- Awareness of ITIL practices in aligning IT services with the needs of business.
- Action oriented, creative and proactive thinker
- Successful candidate will have strong knowledge and at least 2 years of experience of the following technologies:
- Linux, Unix, Windows
- Cloud Platform (Azure, AKS)
- Java, Python, C#, Reactjs, nodejs, nestjs
- MS SQL / Mongo Database
- Proficiency with Restful API, Git, GIT Action, Azure APIM
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Position Responsibilities:**
- Own and support a wide variety of systems and applications from a Level 1/2 perspective
- Work with business clients to debug or trouble shoot applications
Translates user requirements into software requirements
- Investigate database, code, Batch scripts problem from a support perspective to debug issues or perform analysis for enhancements
- Incident ownership and management with on-call requirements on a roster basis
- Investigate application failures and manage to resolution
- Remain current on standards, technologies, approaches and methodologies
- Consistently apply the concept of continuous improvement
**Required Qualifications:**
- Bachelor's degree in Computer Science, Engineering, or related field.
- Minimum 3 years working experience systems and application Level 1 / 2 (support)
- Experience with relational database structures and methodologies
- Collaborate attitude and demonstrate empathy and generosity towards business stakeholders, product owners, software developers, and operations support to uncover pain points
- Proven ability to multitask both independently and within a team.
- Good command of English and Chinese, both spoken and written
- Ability to understand business process requirements and through the use of technology, conceptualize creative solutions through to implementation
- Able to work under pressure and meet tight schedules
- Experience in financial industry
- Awareness of ITIL practices in aligning IT services with the needs of business.
- Action oriented, creative and proactive thinker
- Successful candidate will have strong knowledge and at least 2 years of experience of the following technologies:
- Linux, Unix, Windows
- Cloud Platform (Azure, AKS)
- Java, Python, C#, Reactjs, nodejs, nestjs
- MS SQL / Mongo Database
- Proficiency with Restful API, Git, GIT Action, Azure APIM
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Is this job a match or a miss?
Apply Now
2
Job Description
**Senior Full-stack Software Engineer**
**Position Responsibilities:**
+ Develop and maintain end-to-end application stack which includes frontend, backend and cloud infrastructure.
+ Participate in architectural discussions and contribute to the design of the new features and systems.
+ Conduct code reviews to ensure quality and follow industry norms.
+ Debug and resolve technical issues and bugs in collaboration with cross-functional teams.
+ Apply best practices for system security, including authentication, authorization, encryption, and threat mitigation.
+ Write clean, maintainable, and well-documented code adhering to industry standards.
+ Manage vendor to ensure timely, high-quality and cost-effective deliverables
+ Contribute to Agile planning and delivery of user stories in a SCRUM environment
+ Provide production support during non-office hours as required.
**Required Qualifications:**
+ Bachelor's degree in Computer Science, Software Engineering or related field (or equivalent experience)
+ 8+ years of full-stack software development experience; minimum of 5 years of experience in a leading role
+ Proficiency in Java, Springboot, Angular, Node.js/React, Azure DB, JavaScript, AKS & Azure cloud services
+ Solid experience or technical knowledge of Alibaba cloud, Polar DB, AI technologies are an advantage
+ Experience with DevOps, RESTful API design, CI/CD pipelines (GitHub Actions, Jenkins) and version control.
+ Strong understanding of performance optimization and coding standard
+ Collaborative mindset with ability to coach, mentor and lead teams.
+ Experiments with emerging technologies and understanding how they will impact what comes next.
+ Familiarity with insurance industry and distribution compensation systems is a plus.
+ Experience managing sizable projects or programs is preferable
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
**Position Responsibilities:**
+ Develop and maintain end-to-end application stack which includes frontend, backend and cloud infrastructure.
+ Participate in architectural discussions and contribute to the design of the new features and systems.
+ Conduct code reviews to ensure quality and follow industry norms.
+ Debug and resolve technical issues and bugs in collaboration with cross-functional teams.
+ Apply best practices for system security, including authentication, authorization, encryption, and threat mitigation.
+ Write clean, maintainable, and well-documented code adhering to industry standards.
+ Manage vendor to ensure timely, high-quality and cost-effective deliverables
+ Contribute to Agile planning and delivery of user stories in a SCRUM environment
+ Provide production support during non-office hours as required.
**Required Qualifications:**
+ Bachelor's degree in Computer Science, Software Engineering or related field (or equivalent experience)
+ 8+ years of full-stack software development experience; minimum of 5 years of experience in a leading role
+ Proficiency in Java, Springboot, Angular, Node.js/React, Azure DB, JavaScript, AKS & Azure cloud services
+ Solid experience or technical knowledge of Alibaba cloud, Polar DB, AI technologies are an advantage
+ Experience with DevOps, RESTful API design, CI/CD pipelines (GitHub Actions, Jenkins) and version control.
+ Strong understanding of performance optimization and coding standard
+ Collaborative mindset with ability to coach, mentor and lead teams.
+ Experiments with emerging technologies and understanding how they will impact what comes next.
+ Familiarity with insurance industry and distribution compensation systems is a plus.
+ Experience managing sizable projects or programs is preferable
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
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3
Electronic Trading Software Engineer - Rust / C++ (Vice President)
Kowloon
Citigroup
Posted 6 days ago
Job Viewed
Job Description
Citi's Equities Technology organization is seeking a **Software Engineer** to join the **Equities Electronic- Execution (Electronic Trading)** technology team. The person in this role will be responsible for the design, development, and delivery of Citi's next-generation low-latency execution platform. This platform encompasses critical components including Algorithmic Trading, Smart Order Routing (SOR), Dark Pool & Internalization engines, Low latency Client & Exchange Connectivity, and high-throughput market data processing.
The senior engineer will collaborate with a cross-functional team of developers and work closely with product development, quantitative research, technology infrastructure, production support and QA teams. Close alignment with the global strategy and cross-regional delivery is a key aspect of this role.
**Responsibilities**
+ **Core Development:** Design, development and maintenance of high-performance, low-latency electronic execution systems
+ **Product Collaboration:** Partner with traders, quant researchers, and clients to understand their needs and translate them into innovative product features and enhancements - including execution performance improvements, new liquidity sources, and DMA capabilities.
+ **Testing:** Continuously improve and maintain testing frameworks, development tools, and environments to ensure platform reliability and performance at scale.
+ **AI-Powered SDLC:** Leverage Citi's suite of AI-powered development tools throughout the Software Development Life Cycle (SDLC) to enhance productivity, code quality, and innovation.
+ **Agile & CI/CD:** Contribute to and champion Agile development practices and Continuous Integration/Continuous Delivery (CI/CD) processes with a focus on shift-left testing and accelerated release cycles.
+ **Platform Support & Enhancement:** Build and maintain common solutions for trading platform monitoring, trade reconciliation, application recovery, and other essential support functions.
**Qualifications**
+ Minimum **7 years of experience** with strong technical knowledge and expertise in Low latency **Java, C++ or Rust** .
+ Prior experience in developing **electronic trading platforms** in a global financial institution or equivalent environment.
+ Strong understanding of **automated testing techniques** and quality engineering practices.
+ Solid understanding of **Agile methodologies** and **Continuous Integration** processes.
+ Familiarity with **low-latency system design** , including performance optimization, concurrency, and high-throughput architecture.
+ Ability to prioritize multiple tasks, set goals, and meet deadlines in a fast-paced, globally distributed environment.
+ Excellent communication skills with a demonstrable ability to present and grasp complex concepts in a multicultural, cross-regional environment.
+ Knowledge of regional exchange microstructure and regulatory regimes.
+ Prior experience in managing small teams is a plus.
**Education**
+ Bachelor's degree / University degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
\#LI-Hybrid
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Development
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
The senior engineer will collaborate with a cross-functional team of developers and work closely with product development, quantitative research, technology infrastructure, production support and QA teams. Close alignment with the global strategy and cross-regional delivery is a key aspect of this role.
**Responsibilities**
+ **Core Development:** Design, development and maintenance of high-performance, low-latency electronic execution systems
+ **Product Collaboration:** Partner with traders, quant researchers, and clients to understand their needs and translate them into innovative product features and enhancements - including execution performance improvements, new liquidity sources, and DMA capabilities.
+ **Testing:** Continuously improve and maintain testing frameworks, development tools, and environments to ensure platform reliability and performance at scale.
+ **AI-Powered SDLC:** Leverage Citi's suite of AI-powered development tools throughout the Software Development Life Cycle (SDLC) to enhance productivity, code quality, and innovation.
+ **Agile & CI/CD:** Contribute to and champion Agile development practices and Continuous Integration/Continuous Delivery (CI/CD) processes with a focus on shift-left testing and accelerated release cycles.
+ **Platform Support & Enhancement:** Build and maintain common solutions for trading platform monitoring, trade reconciliation, application recovery, and other essential support functions.
**Qualifications**
+ Minimum **7 years of experience** with strong technical knowledge and expertise in Low latency **Java, C++ or Rust** .
+ Prior experience in developing **electronic trading platforms** in a global financial institution or equivalent environment.
+ Strong understanding of **automated testing techniques** and quality engineering practices.
+ Solid understanding of **Agile methodologies** and **Continuous Integration** processes.
+ Familiarity with **low-latency system design** , including performance optimization, concurrency, and high-throughput architecture.
+ Ability to prioritize multiple tasks, set goals, and meet deadlines in a fast-paced, globally distributed environment.
+ Excellent communication skills with a demonstrable ability to present and grasp complex concepts in a multicultural, cross-regional environment.
+ Knowledge of regional exchange microstructure and regulatory regimes.
+ Prior experience in managing small teams is a plus.
**Education**
+ Bachelor's degree / University degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
\#LI-Hybrid
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Development
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Is this job a match or a miss?
Apply Now
4
Senior Low Latency Exchange Connectivity Software Engineer (Vice President)
Kowloon
Citigroup
Posted 14 days ago
Job Viewed
Job Description
Citi Equities Technology organization is looking for a senior software engineer in the APAC Equities Electronic Trading team. The person in this role will be responsible for the design, development and delivery of Citi's next gen low latency execution platform in APAC. This platform encompasses critical components, including Dark Pool, Algorithmic Trading, Client and Exchange Connectivity, Smart Order Routing (SOR), and high-performance market data processing.
The senior engineer will collaborate with a team of developers and work with the product development team, other technology team, production support, and quality assurance. Close alignment with the global strategy is important for this role.
**Responsibilities:**
+ **Exchange Connectivity Development** : Design, develop, and maintain high-performance, ultra-low latency exchange connectivity components for the electronic execution platform. This includes implementing and optimizing exchange-specific protocols (e.g., FIX, native exchange APIs) for order entry and drop copy feeds.
+ **Product Collaboration:** Partner with traders, quant researchers, and clients to understand their needs and translate them into innovative product features and enhancements.
+ **Testing:** Continuously improve and maintain testing frameworks, development tools, and environments.
+ **AI-Powered SDLC:** Leverage Citi's suite of AI-powered development tools throughout the SDLC to enhance productivity, code quality, and innovation.
+ **Agile & CI/CD:** Contribute to and champion Agile development practices and Continuous Integration/Continuous Delivery (CI/CD) processes.
+ **Platform Support & Enhancement:** Build and maintain common solutions for trading platform monitoring, trade reconciliation, application recovery, and other essential support functions.
**Qualifications:**
+ Minimum 7 years of experience with strong technical knowledge and expertise in Java, C#
+ Proven experience developing automated trading platforms.
+ Python knowledge is a plus.
+ Strong understanding of automated testing techniques.
+ Solid understanding of Agile methodologies and Continuous Integration processes.
+ Ability to prioritize multiple tasks, set goals, and meet deadlines.
+ Excellent communication skills with a demonstrable ability to present and grasp complex concepts in a multicultural environment.
**Education:**
+ Bachelor's degree/University degree or equivalent experience
\#LI-Hybrid
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Development
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
The senior engineer will collaborate with a team of developers and work with the product development team, other technology team, production support, and quality assurance. Close alignment with the global strategy is important for this role.
**Responsibilities:**
+ **Exchange Connectivity Development** : Design, develop, and maintain high-performance, ultra-low latency exchange connectivity components for the electronic execution platform. This includes implementing and optimizing exchange-specific protocols (e.g., FIX, native exchange APIs) for order entry and drop copy feeds.
+ **Product Collaboration:** Partner with traders, quant researchers, and clients to understand their needs and translate them into innovative product features and enhancements.
+ **Testing:** Continuously improve and maintain testing frameworks, development tools, and environments.
+ **AI-Powered SDLC:** Leverage Citi's suite of AI-powered development tools throughout the SDLC to enhance productivity, code quality, and innovation.
+ **Agile & CI/CD:** Contribute to and champion Agile development practices and Continuous Integration/Continuous Delivery (CI/CD) processes.
+ **Platform Support & Enhancement:** Build and maintain common solutions for trading platform monitoring, trade reconciliation, application recovery, and other essential support functions.
**Qualifications:**
+ Minimum 7 years of experience with strong technical knowledge and expertise in Java, C#
+ Proven experience developing automated trading platforms.
+ Python knowledge is a plus.
+ Strong understanding of automated testing techniques.
+ Solid understanding of Agile methodologies and Continuous Integration processes.
+ Ability to prioritize multiple tasks, set goals, and meet deadlines.
+ Excellent communication skills with a demonstrable ability to present and grasp complex concepts in a multicultural environment.
**Education:**
+ Bachelor's degree/University degree or equivalent experience
\#LI-Hybrid
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Development
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Is this job a match or a miss?
Apply Now
5
Senior Algorithmic Trading & SOR Software Engineer (Senior Vice President)
Kowloon
Citigroup
Posted 14 days ago
Job Viewed
Job Description
Citi's Equities Technology organization is seeking a hands-on **Senior Software Engineer** to join the **Equities Electronic Execution (Electronic Trading)** technology team, focusing on the design and delivery of Citi's next-gen Algorithmic trading and Smart Order Routing (SOR) platform.
The senior engineer will be involved in hands-on design and implementation of the platform, contributing to architectural decisions and ensuring adherence to performance and latency targets, while maintaining high standards in code quality and SDLC processes.
This role will require close collaboration with the trading desks, product development, and quantitative research on platform design as well as implementation and optimization of trading strategies. Close alignment with the global strategy and cross-regional delivery is a key aspect of this role. Prior experience in Algorithmic Trading / SOR / Market Making / Quantitative Trading is necessary along with knowledge of market microstructure and regulatory regimes across regional markets.
**Responsibilities**
+ **Core Development:** Design and development of Citi's next gen algorithmic trading platforms.
+ **Product Collaboration:** Partner with traders, quant researchers, and clients to understand their needs and translate them into product features and enhancements.
+ **Testing:** Continuously improve and maintain automation testing frameworks, development tools, and environments to ensure platform reliability and performance at scale.
+ **AI-Powered SDLC:** Leverage Citi's suite of AI-powered development tools throughout the Software Development Life Cycle (SDLC) to enhance productivity, code quality, and innovation.
+ **Agile & CI/CD:** Implement Agile development practices and Continuous Integration/Continuous Delivery (CI/CD) processes with a focus on shift-left testing and accelerated release cycles.
+ **Platform Support & Enhancement:** Build and maintain common solutions for trading platform monitoring, trade reconciliation, application recovery, and other essential support functions.
**Qualifications**
+ Minimum 12 years of experience with strong technical knowledge and expertise in Low Latency **Java, C++ or Rust** .
+ Prior experience in developing **Algorithmic Trading or SOR platforms** or equivalent in a global financial institution.
+ Strong understanding of **automated testing techniques** and quality engineering practices.
+ Strong understanding of **Agile methodologies** and **Continuous Integration** processes.
+ Expertise in **low-latency system design** , including performance optimization, concurrency, and high-throughput architecture.
+ Ability to prioritize multiple tasks, set goals, and meet deadlines in a fast-paced, globally distributed environment.
+ Excellent communication skills with a demonstrable ability to present and grasp complex concepts in a multicultural, cross-regional environment.
+ Knowledge of regional exchange microstructure and regulatory regimes.
**Education**
+ Bachelor's degree / University degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
\#LI-Hybrid
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Development
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
The senior engineer will be involved in hands-on design and implementation of the platform, contributing to architectural decisions and ensuring adherence to performance and latency targets, while maintaining high standards in code quality and SDLC processes.
This role will require close collaboration with the trading desks, product development, and quantitative research on platform design as well as implementation and optimization of trading strategies. Close alignment with the global strategy and cross-regional delivery is a key aspect of this role. Prior experience in Algorithmic Trading / SOR / Market Making / Quantitative Trading is necessary along with knowledge of market microstructure and regulatory regimes across regional markets.
**Responsibilities**
+ **Core Development:** Design and development of Citi's next gen algorithmic trading platforms.
+ **Product Collaboration:** Partner with traders, quant researchers, and clients to understand their needs and translate them into product features and enhancements.
+ **Testing:** Continuously improve and maintain automation testing frameworks, development tools, and environments to ensure platform reliability and performance at scale.
+ **AI-Powered SDLC:** Leverage Citi's suite of AI-powered development tools throughout the Software Development Life Cycle (SDLC) to enhance productivity, code quality, and innovation.
+ **Agile & CI/CD:** Implement Agile development practices and Continuous Integration/Continuous Delivery (CI/CD) processes with a focus on shift-left testing and accelerated release cycles.
+ **Platform Support & Enhancement:** Build and maintain common solutions for trading platform monitoring, trade reconciliation, application recovery, and other essential support functions.
**Qualifications**
+ Minimum 12 years of experience with strong technical knowledge and expertise in Low Latency **Java, C++ or Rust** .
+ Prior experience in developing **Algorithmic Trading or SOR platforms** or equivalent in a global financial institution.
+ Strong understanding of **automated testing techniques** and quality engineering practices.
+ Strong understanding of **Agile methodologies** and **Continuous Integration** processes.
+ Expertise in **low-latency system design** , including performance optimization, concurrency, and high-throughput architecture.
+ Ability to prioritize multiple tasks, set goals, and meet deadlines in a fast-paced, globally distributed environment.
+ Excellent communication skills with a demonstrable ability to present and grasp complex concepts in a multicultural, cross-regional environment.
+ Knowledge of regional exchange microstructure and regulatory regimes.
**Education**
+ Bachelor's degree / University degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
\#LI-Hybrid
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Development
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Is this job a match or a miss?
Apply Now
6
Low Latency Electronic Trading Software Engineer - Java (Vice President)
Kowloon
Citigroup
Posted 14 days ago
Job Viewed
Job Description
Citi's Equities Technology organization is seeking a **Software Engineer** to join the **Equities Electronic - Execution (Electronic Trading)** technology team. The person in this role will be responsible for the design, development, and delivery of Citi's next-generation low-latency execution platform. This platform encompasses critical components including Algorithmic Trading, Smart Order Routing (SOR), Dark Pool & Internalization engines, Low latency Client & Exchange Connectivity, and high-throughput market data processing.
The senior engineer will collaborate with a cross-functional team of developers and work closely with product development, quantitative research, technology infrastructure, production support and QA teams. Close alignment with the global strategy and cross-regional delivery is a key aspect of this role.
**Responsibilities**
+ **Core Development:** Design, development and maintenance of high-performance, low-latency electronic execution systems
+ **Product Collaboration:** Partner with traders, quant researchers, and clients to understand their needs and translate them into innovative product features and enhancements - including execution performance improvements, new liquidity sources, and DMA capabilities.
+ **Testing:** Continuously improve and maintain testing frameworks, development tools, and environments to ensure platform reliability and performance at scale.
+ **AI-Powered SDLC:** Leverage Citi's suite of AI-powered development tools throughout the Software Development Life Cycle (SDLC) to enhance productivity, code quality, and innovation.
+ **Agile & CI/CD:** Contribute to and champion Agile development practices and Continuous Integration/Continuous Delivery (CI/CD) processes with a focus on shift-left testing and accelerated release cycles.
+ **Platform Support & Enhancement:** Build and maintain common solutions for trading platform monitoring, trade reconciliation, application recovery, and other essential support functions.
**Qualifications**
+ Minimum **7 years of experience** with strong technical knowledge and expertise in Low latency **Java, C++ or Rust** .
+ Prior experience in developing **electronic trading platforms** in a global financial institution or equivalent environment.
+ Strong understanding of **automated testing techniques** and quality engineering practices.
+ Solid understanding of **Agile methodologies** and **Continuous Integration** processes.
+ Familiarity with **low-latency system design** , including performance optimization, concurrency, and high-throughput architecture.
+ Ability to prioritize multiple tasks, set goals, and meet deadlines in a fast-paced, globally distributed environment.
+ Excellent communication skills with a demonstrable ability to present and grasp complex concepts in a multicultural, cross-regional environment.
+ Knowledge of regional exchange microstructure and regulatory regimes.
+ Prior experience in managing small teams is a plus.
**Education**
+ Bachelor's degree / University degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
\#LI-Hybrid
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Development
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
The senior engineer will collaborate with a cross-functional team of developers and work closely with product development, quantitative research, technology infrastructure, production support and QA teams. Close alignment with the global strategy and cross-regional delivery is a key aspect of this role.
**Responsibilities**
+ **Core Development:** Design, development and maintenance of high-performance, low-latency electronic execution systems
+ **Product Collaboration:** Partner with traders, quant researchers, and clients to understand their needs and translate them into innovative product features and enhancements - including execution performance improvements, new liquidity sources, and DMA capabilities.
+ **Testing:** Continuously improve and maintain testing frameworks, development tools, and environments to ensure platform reliability and performance at scale.
+ **AI-Powered SDLC:** Leverage Citi's suite of AI-powered development tools throughout the Software Development Life Cycle (SDLC) to enhance productivity, code quality, and innovation.
+ **Agile & CI/CD:** Contribute to and champion Agile development practices and Continuous Integration/Continuous Delivery (CI/CD) processes with a focus on shift-left testing and accelerated release cycles.
+ **Platform Support & Enhancement:** Build and maintain common solutions for trading platform monitoring, trade reconciliation, application recovery, and other essential support functions.
**Qualifications**
+ Minimum **7 years of experience** with strong technical knowledge and expertise in Low latency **Java, C++ or Rust** .
+ Prior experience in developing **electronic trading platforms** in a global financial institution or equivalent environment.
+ Strong understanding of **automated testing techniques** and quality engineering practices.
+ Solid understanding of **Agile methodologies** and **Continuous Integration** processes.
+ Familiarity with **low-latency system design** , including performance optimization, concurrency, and high-throughput architecture.
+ Ability to prioritize multiple tasks, set goals, and meet deadlines in a fast-paced, globally distributed environment.
+ Excellent communication skills with a demonstrable ability to present and grasp complex concepts in a multicultural, cross-regional environment.
+ Knowledge of regional exchange microstructure and regulatory regimes.
+ Prior experience in managing small teams is a plus.
**Education**
+ Bachelor's degree / University degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
\#LI-Hybrid
---
**Job Family Group:**
Technology
---
**Job Family:**
Applications Development
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Is this job a match or a miss?
Apply Now
7
IT Senior Business Systems Analyst - RCP Infinity Application Suite
Posted 14 days ago
Job Viewed
Job Description
Fulfill the role of Product Owner for the RCP Infinity Application Suite, working directly with identified business partners to document, test and implement business-driven enhancements and change requests.
Under minimal supervision, drives the implementation and maintenance of enterprise-wide business systems. Responsible for instructing, directing, and checking the work of other business systems analysts. Plans and manages small and large projects to assure goals and objectives are met within an arranged time frame. Formulates and defines systems scope based on user needs, a thorough understanding of the business systems, and industry. Ensures solutions meet or exceed customer expectations.
1. Utilizes industry best practices to drive the implementation of business systems and acts as the SME (subject matter expert) on specific projects.
2. Interfaces with system support and logs technical assistance requests as needed. Works with system support to resolve questions, problems, and enhancement requests.
3. Gathers system requirements from business users and creates functional requirement documents. Consults with business and technical teams to define necessary requirements. Works through and contributes to all phases of development through the lifecycle of a project.
4. Manages large and more important projects. Supports other departments, divisions, and organizations as a liaison to IT.
5. Contributes to all phases of system development through the analysis of business requirements, business design, business development, client training, data conversion, testing and maintenance.
6. Prepares charts, diagrams, and recommendations for business solutions while ensuring conformity with other business areas.
7. Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
8. Performs other duties as described
+ RCP business process experience and knowledge of the Infinity Application Suite highly desired.
+ Ability to adapt to defined IT processes and documentation practices, and ability to document business requirements.
+ University degree in Computer Science or a related discipline plus generally three years of directly related experience is good but not required.
+ Experience managing and assisting as a lead on teams for IT projects & programs is good but not required.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.
Under minimal supervision, drives the implementation and maintenance of enterprise-wide business systems. Responsible for instructing, directing, and checking the work of other business systems analysts. Plans and manages small and large projects to assure goals and objectives are met within an arranged time frame. Formulates and defines systems scope based on user needs, a thorough understanding of the business systems, and industry. Ensures solutions meet or exceed customer expectations.
1. Utilizes industry best practices to drive the implementation of business systems and acts as the SME (subject matter expert) on specific projects.
2. Interfaces with system support and logs technical assistance requests as needed. Works with system support to resolve questions, problems, and enhancement requests.
3. Gathers system requirements from business users and creates functional requirement documents. Consults with business and technical teams to define necessary requirements. Works through and contributes to all phases of development through the lifecycle of a project.
4. Manages large and more important projects. Supports other departments, divisions, and organizations as a liaison to IT.
5. Contributes to all phases of system development through the analysis of business requirements, business design, business development, client training, data conversion, testing and maintenance.
6. Prepares charts, diagrams, and recommendations for business solutions while ensuring conformity with other business areas.
7. Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices.
8. Performs other duties as described
+ RCP business process experience and knowledge of the Infinity Application Suite highly desired.
+ Ability to adapt to defined IT processes and documentation practices, and ability to document business requirements.
+ University degree in Computer Science or a related discipline plus generally three years of directly related experience is good but not required.
+ Experience managing and assisting as a lead on teams for IT projects & programs is good but not required.
A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:
Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.
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Job Description
**Responsibilities**
+ Provide onsite deskside support for end users, including hardware, software, operating system, peripheral, printer, mobile device, and connectivity troubleshooting
+ Own incidents and service requests from logging through resolution, ensuring accurate ticket updates, user communication, and SLA-aligned follow-up
+ Install, configure, image, deploy, validate, repair, replace, and decommission laptops, desktops, mobile devices, applications, drivers, and related end-user equipment
+ Support onboarding and offboarding activities, including device setup, account provisioning support, appointment-based onsite assistance, and hot swap replacement devices when required
+ Troubleshoot Microsoft 365 applications, collaboration tools, remote access solutions, conferencing systems, meeting room panels, audio-visual equipment, and video conferencing suites
+ Coordinate with service desk, infrastructure, network, cross-functional IT teams, third-party vendors, and client support organizations to resolve technical issues
+ Provide Smart Hands support for infrastructure activities, including server, storage, network equipment, cloud service, network, compute, and vendor-assisted support tasks
+ Maintain IT documentation, SOPs, knowledge articles, monitoring updates, inventory records, customer location survey information, and equipment details
+ Support software patching, hardware upgrades, device compliance configuration, access management software setup, VPN configuration, and approved application deployment
+ Participate in local IT projects, lifecycle management, technology refresh, business continuity, live event support, and meeting room setup activities as required
**Qualifications and Skills**
+ Experience in deskside support, field services, onsite support, desktop support, or end-user technology support
+ Good knowledge of Windows operating systems, desktop troubleshooting, device imaging, Windows upgrades, hardware troubleshooting, and peripheral support
+ Experience supporting Microsoft 365 applications and collaboration tools, with familiarity in Exchange, Intune, Microsoft Office, Adobe Creative Cloud, Teams, or similar user productivity applications where applicable
+ Familiarity with Active Directory, VPN, network connectivity troubleshooting, networking fundamentals, and endpoint access configuration
+ Experience using an IT service management or ticketing tool such as ServiceNow or a similar platform
+ Understanding of SLA-driven support, ITIL-based service delivery, incident handling, escalation, documentation, and prioritization based on business impact
+ Strong communication skills, customer service mindset, attention to detail, ownership, accountability, and ability to work under pressure
+ Good spoken and written English
Candidates with exposure to one or more of the following technologies or environments will have an advantage:
+ Knowledge of Windows Server solutions or roles, switches, routers, access points, servers, Cisco Meraki devices, or basic infrastructure support
+ Experience with Microsoft Intune, SCCM patching, endpoint software deployment, encryption, authentication, VPN configuration, or access management software
+ Experience supporting VDI or Citrix virtual desktop environments
+ Experience supporting meeting rooms, video conferencing, telepresence, audio-visual equipment, live events, VIP support, or walk-up support services
+ Exposure to RF guns, barcode scanners, label printers, networked printers, MFDs, mobile devices, or other specialized workplace technology
+ Knowledge of Amazon Web Services, local vendor coordination, asset decommissioning, equipment surveys, inventory, SOP creation, or knowledge article creation
+ Exposure to logistics, BFSI, asset management, or enterprise corporate environments
+ Willingness to travel between hub and spoke sites or support nearby client locations where required
\#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
+ Provide onsite deskside support for end users, including hardware, software, operating system, peripheral, printer, mobile device, and connectivity troubleshooting
+ Own incidents and service requests from logging through resolution, ensuring accurate ticket updates, user communication, and SLA-aligned follow-up
+ Install, configure, image, deploy, validate, repair, replace, and decommission laptops, desktops, mobile devices, applications, drivers, and related end-user equipment
+ Support onboarding and offboarding activities, including device setup, account provisioning support, appointment-based onsite assistance, and hot swap replacement devices when required
+ Troubleshoot Microsoft 365 applications, collaboration tools, remote access solutions, conferencing systems, meeting room panels, audio-visual equipment, and video conferencing suites
+ Coordinate with service desk, infrastructure, network, cross-functional IT teams, third-party vendors, and client support organizations to resolve technical issues
+ Provide Smart Hands support for infrastructure activities, including server, storage, network equipment, cloud service, network, compute, and vendor-assisted support tasks
+ Maintain IT documentation, SOPs, knowledge articles, monitoring updates, inventory records, customer location survey information, and equipment details
+ Support software patching, hardware upgrades, device compliance configuration, access management software setup, VPN configuration, and approved application deployment
+ Participate in local IT projects, lifecycle management, technology refresh, business continuity, live event support, and meeting room setup activities as required
**Qualifications and Skills**
+ Experience in deskside support, field services, onsite support, desktop support, or end-user technology support
+ Good knowledge of Windows operating systems, desktop troubleshooting, device imaging, Windows upgrades, hardware troubleshooting, and peripheral support
+ Experience supporting Microsoft 365 applications and collaboration tools, with familiarity in Exchange, Intune, Microsoft Office, Adobe Creative Cloud, Teams, or similar user productivity applications where applicable
+ Familiarity with Active Directory, VPN, network connectivity troubleshooting, networking fundamentals, and endpoint access configuration
+ Experience using an IT service management or ticketing tool such as ServiceNow or a similar platform
+ Understanding of SLA-driven support, ITIL-based service delivery, incident handling, escalation, documentation, and prioritization based on business impact
+ Strong communication skills, customer service mindset, attention to detail, ownership, accountability, and ability to work under pressure
+ Good spoken and written English
Candidates with exposure to one or more of the following technologies or environments will have an advantage:
+ Knowledge of Windows Server solutions or roles, switches, routers, access points, servers, Cisco Meraki devices, or basic infrastructure support
+ Experience with Microsoft Intune, SCCM patching, endpoint software deployment, encryption, authentication, VPN configuration, or access management software
+ Experience supporting VDI or Citrix virtual desktop environments
+ Experience supporting meeting rooms, video conferencing, telepresence, audio-visual equipment, live events, VIP support, or walk-up support services
+ Exposure to RF guns, barcode scanners, label printers, networked printers, MFDs, mobile devices, or other specialized workplace technology
+ Knowledge of Amazon Web Services, local vendor coordination, asset decommissioning, equipment surveys, inventory, SOP creation, or knowledge article creation
+ Exposure to logistics, BFSI, asset management, or enterprise corporate environments
+ Willingness to travel between hub and spoke sites or support nearby client locations where required
\#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now
9