What Data Team Jobs are in Hong Kong?
Showing 33 Data Team jobs in Hong Kong
Job Description
**Head of Data Architecture, Asia Data Office**
To support the accelerated build-out of a unified, scalable, and AI-ready data ecosystem across Asia, we are seeking a Head of Data Architecture (Director Level) to serve as the regional authority for enterprise data and AI architecture.
This role will define, govern, and drive the end-to-end data and AI architecture strategy, while also owning solution architecture for critical initiatives, ensuring scalable, secure, and production-ready delivery aligned with global standards and regional regulatory requirements.
As a capability leader within Asia Data Office, this role bridges strategy and execution, driving architectural consistency, enabling platform modernization, and ensuring adoption of cloud-native data platforms and AI/GenAI capabilities across markets.
**Position Responsibilities:**
1. Strategy & Architecture Leadership
+ Define and lead the Asia enterprise data & AI architecture vision, strategy, and roadmap
+ Establish target state architecture for data, analytics, and AI platforms
+ Drive architectural alignment with global standards, regulatory requirements, and business strategy
+ Lead architecture decision-making, including trade-offs, investments, and technology choices
2. End-to-End Solution Ownership
+ Own end-to-end solution architecture for key data, analytics, and AI initiatives
+ Ensure solutions are scalable, modular, secure, and production-ready
+ Guide delivery teams across markets to ensure design integrity and consistency
+ Act as the final design authority for high-impact programs
3. Platform & Technology Architecture
+ Design and govern cloud-native data and AI platforms across Azure and Alicloud
+ Drive adoption of modern data architectures (Data Fabric, Lakehouse, Data Mesh where applicable)
+ Establish reusable architecture blueprints, patterns, and accelerators
+ Including GenAI, RAG, feature stores, and MLOps patterns
+ Ensure integration with enterprise platforms (PAS, CRM, Claims, Digital
4. Data Governance & Standards
+ Standardize data models, pipelines, and lifecycle management practices
+ Enforce enterprise standards for:
+ Data quality, lineage, metadata, cataloguing
+ Master/reference data management
+ Data interoperability across markets
+ Define and embed data governance-by-design principles
5. Security, Privacy & Responsible AI
+ Establish and enforce data security, privacy, and compliance controls
+ Alignment with regional regulations (e.g., India DPDP, China CSL/PIPL, etc.)
+ Define and operationalize Responsible AI frameworks
+ Ensure architecture supports auditability, transparency, and risk controls
6. Governance & Operating Model
+ Lead architecture governance forums and design authorities
+ Drive cross-market alignment and reuse of capabilities
+ Institutionalize architecture guardrails, fitness functions, and automated compliance checks
+ Support vendor and platform selection through architecture oversight and evaluation frameworks
7. Stakeholder & Leadership Engagement
+ Partner with IT, Data, AI, Security, and Business leaders from across Global, Regional and Local level
+ Act as a trusted advisor to CIO, CDO, and senior stakeholders
+ Influence program direction and ensure technology investments align with long-term architecture vision
+ Collaborate with global architecture teams for standardization and reuse
8. Team & Capability Development
+ Lead and mentor a regional team of data solution architects
+ Build capability maturity across markets
+ Drive adoption of modern engineering and architecture practices
**Required Qualifications:**
+ 20+ years of experience in data, analytics, and enterprise architecture
+ 3-5 years in a leadership role (Head, Lead Architect, or equivalent)
+ Proven experience in defining and delivering enterprise-scale data and AI platforms
+ Strong experience with:
+ Cloud platforms (Azure required, Alicloud preferred)
+ Data architecture paradigms (Lakehouse, Data Fabric, Data Mesh)
+ AI/ML and GenAI architectures (including RAG, MLOps)
+ Experience in financial services / insurance domain
+ Exposure to Asia markets and regulatory environments
+ Experience in greenfield transformation or large-scale platform modernization
+ Familiarity with enterprise integration patterns and distributed architectures
+ Strategic thinking with execution focus
+ Strong architecture governance and decision-making ability
+ Deep technical expertise in modern data & AI ecosystems
+ Stakeholder influence and executive communication
+ Ability to operate in a federated, multi-market environment
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
To support the accelerated build-out of a unified, scalable, and AI-ready data ecosystem across Asia, we are seeking a Head of Data Architecture (Director Level) to serve as the regional authority for enterprise data and AI architecture.
This role will define, govern, and drive the end-to-end data and AI architecture strategy, while also owning solution architecture for critical initiatives, ensuring scalable, secure, and production-ready delivery aligned with global standards and regional regulatory requirements.
As a capability leader within Asia Data Office, this role bridges strategy and execution, driving architectural consistency, enabling platform modernization, and ensuring adoption of cloud-native data platforms and AI/GenAI capabilities across markets.
**Position Responsibilities:**
1. Strategy & Architecture Leadership
+ Define and lead the Asia enterprise data & AI architecture vision, strategy, and roadmap
+ Establish target state architecture for data, analytics, and AI platforms
+ Drive architectural alignment with global standards, regulatory requirements, and business strategy
+ Lead architecture decision-making, including trade-offs, investments, and technology choices
2. End-to-End Solution Ownership
+ Own end-to-end solution architecture for key data, analytics, and AI initiatives
+ Ensure solutions are scalable, modular, secure, and production-ready
+ Guide delivery teams across markets to ensure design integrity and consistency
+ Act as the final design authority for high-impact programs
3. Platform & Technology Architecture
+ Design and govern cloud-native data and AI platforms across Azure and Alicloud
+ Drive adoption of modern data architectures (Data Fabric, Lakehouse, Data Mesh where applicable)
+ Establish reusable architecture blueprints, patterns, and accelerators
+ Including GenAI, RAG, feature stores, and MLOps patterns
+ Ensure integration with enterprise platforms (PAS, CRM, Claims, Digital
4. Data Governance & Standards
+ Standardize data models, pipelines, and lifecycle management practices
+ Enforce enterprise standards for:
+ Data quality, lineage, metadata, cataloguing
+ Master/reference data management
+ Data interoperability across markets
+ Define and embed data governance-by-design principles
5. Security, Privacy & Responsible AI
+ Establish and enforce data security, privacy, and compliance controls
+ Alignment with regional regulations (e.g., India DPDP, China CSL/PIPL, etc.)
+ Define and operationalize Responsible AI frameworks
+ Ensure architecture supports auditability, transparency, and risk controls
6. Governance & Operating Model
+ Lead architecture governance forums and design authorities
+ Drive cross-market alignment and reuse of capabilities
+ Institutionalize architecture guardrails, fitness functions, and automated compliance checks
+ Support vendor and platform selection through architecture oversight and evaluation frameworks
7. Stakeholder & Leadership Engagement
+ Partner with IT, Data, AI, Security, and Business leaders from across Global, Regional and Local level
+ Act as a trusted advisor to CIO, CDO, and senior stakeholders
+ Influence program direction and ensure technology investments align with long-term architecture vision
+ Collaborate with global architecture teams for standardization and reuse
8. Team & Capability Development
+ Lead and mentor a regional team of data solution architects
+ Build capability maturity across markets
+ Drive adoption of modern engineering and architecture practices
**Required Qualifications:**
+ 20+ years of experience in data, analytics, and enterprise architecture
+ 3-5 years in a leadership role (Head, Lead Architect, or equivalent)
+ Proven experience in defining and delivering enterprise-scale data and AI platforms
+ Strong experience with:
+ Cloud platforms (Azure required, Alicloud preferred)
+ Data architecture paradigms (Lakehouse, Data Fabric, Data Mesh)
+ AI/ML and GenAI architectures (including RAG, MLOps)
+ Experience in financial services / insurance domain
+ Exposure to Asia markets and regulatory environments
+ Experience in greenfield transformation or large-scale platform modernization
+ Familiarity with enterprise integration patterns and distributed architectures
+ Strategic thinking with execution focus
+ Strong architecture governance and decision-making ability
+ Deep technical expertise in modern data & AI ecosystems
+ Stakeholder influence and executive communication
+ Ability to operate in a federated, multi-market environment
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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0
Job Description
**Key Responsibilities**
Data Operations & Incident Management
+ Lead and coordinate the end-to-end incident management lifecycle for data-related production issues.
+ Drive timely incident resolution, root cause analysis (RCA), and preventive action planning.
+ Act as the primary escalation point for critical and high-priority BAU incidents.
+ Monitor data pipelines, interfaces, ETL/ELT processes, data quality issues, and platform performance.
+ Ensure compliance with SLA, KPI, and operational governance requirements
+ Coordinate workload planning, resource allocation, and on-call support activities.
Stakeholder Management & Communication
+ Collaborate closely with Data Custodians, Business Users, Application Support Teams, and Vendors to troubleshoot and resolve data issues.
+ Liaise with business users to understand impacts, prioritize remediation activities, and provide timely status updates.
+ Prepare executive-level communications and provide concise updates to senior management during major incidents.
+ Facilitate incident review meetings, service review discussions, and governance forums.
Data Migration & Project Delivery
+ Lead and support data migration projects involving data extraction, transformation, validation, reconciliation, and cutover activities.
+ Coordinate with business, technology, and vendor teams to ensure successful project execution.
+ Develop migration strategies, implementation plans, rollback procedures, and testing approaches.
+ Oversee data validation and reconciliation activities to ensure data integrity during migrations.
Data Governance & Quality Management
+ Support data governance initiatives and ensure adherence to enterprise data standards.
+ Work with data owners and data custodians to improve data quality, lineage, and stewardship processes.
+ Implement controls and monitoring mechanisms to identify and prevent recurring data issues.
+ Maintain operational documentation, runbooks, support procedures, and knowledge repositories.
+ Identify recurring issues and drive automation opportunities to reduce manual effort and improve reliability.
**Job Requirements**
+ Bachelor's Degree or above in Computer Science, Information Technology, Data Engineering, Data Science, Business Analytics, or a related discipline.
+ Minimum 8+ years of experience in Data Engineering, Data Operations, Production Support, Data Warehousing, or Enterprise Data Management.
+ Strong analytical, problem-solving, and decision-making skills.
+ Proven experience managing mission-critical production supports environments and leading end-to-end incident management processes.
+ Demonstrated experience in leading data migration, data transformation, and enterprise data integration initiatives.
+ Experience managing teams of Data Custodians, Data Analysts, Data Support Engineers, or related functions.
+ Strong stakeholder management experience, including engagement with senior business leaders and executive management.
+ Experience working in Retail, Consumer Goods, Fashion, Luxury Retail is highly preferred.
+ Understanding of retail KPIs, customer data platforms (CDP), loyalty programs, omnichannel customer journeys, and store operations data is highly desirable.
+ Experience supporting regional or global data platforms across multiple Asia-Pacific markets is advantageous.
+ Fluency in both English and Mandarin/Cantonese (written and spoken)
+ Proficiency in Korean is highly desirable.
**Technical Skills**
+ Strong SQL and database troubleshooting skills.
+ Hands-on experience with enterprise data platforms and cloud data technologies.
+ Experience with ETL/ELT tools and data integration frameworks.
+ Knowledge of data governance, metadata management, and data quality frameworks.
+ Experience with Salesforce, Salesforce Marketing Cloud or Heroku platforms.
+ Familiarity with Azure, AWS, Databricks, Snowflake, Synapse, or Google Cloud Platform.
+ Experience using ServiceNow, Jira, Azure DevOps, or similar ITSM platforms. \#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Data Operations & Incident Management
+ Lead and coordinate the end-to-end incident management lifecycle for data-related production issues.
+ Drive timely incident resolution, root cause analysis (RCA), and preventive action planning.
+ Act as the primary escalation point for critical and high-priority BAU incidents.
+ Monitor data pipelines, interfaces, ETL/ELT processes, data quality issues, and platform performance.
+ Ensure compliance with SLA, KPI, and operational governance requirements
+ Coordinate workload planning, resource allocation, and on-call support activities.
Stakeholder Management & Communication
+ Collaborate closely with Data Custodians, Business Users, Application Support Teams, and Vendors to troubleshoot and resolve data issues.
+ Liaise with business users to understand impacts, prioritize remediation activities, and provide timely status updates.
+ Prepare executive-level communications and provide concise updates to senior management during major incidents.
+ Facilitate incident review meetings, service review discussions, and governance forums.
Data Migration & Project Delivery
+ Lead and support data migration projects involving data extraction, transformation, validation, reconciliation, and cutover activities.
+ Coordinate with business, technology, and vendor teams to ensure successful project execution.
+ Develop migration strategies, implementation plans, rollback procedures, and testing approaches.
+ Oversee data validation and reconciliation activities to ensure data integrity during migrations.
Data Governance & Quality Management
+ Support data governance initiatives and ensure adherence to enterprise data standards.
+ Work with data owners and data custodians to improve data quality, lineage, and stewardship processes.
+ Implement controls and monitoring mechanisms to identify and prevent recurring data issues.
+ Maintain operational documentation, runbooks, support procedures, and knowledge repositories.
+ Identify recurring issues and drive automation opportunities to reduce manual effort and improve reliability.
**Job Requirements**
+ Bachelor's Degree or above in Computer Science, Information Technology, Data Engineering, Data Science, Business Analytics, or a related discipline.
+ Minimum 8+ years of experience in Data Engineering, Data Operations, Production Support, Data Warehousing, or Enterprise Data Management.
+ Strong analytical, problem-solving, and decision-making skills.
+ Proven experience managing mission-critical production supports environments and leading end-to-end incident management processes.
+ Demonstrated experience in leading data migration, data transformation, and enterprise data integration initiatives.
+ Experience managing teams of Data Custodians, Data Analysts, Data Support Engineers, or related functions.
+ Strong stakeholder management experience, including engagement with senior business leaders and executive management.
+ Experience working in Retail, Consumer Goods, Fashion, Luxury Retail is highly preferred.
+ Understanding of retail KPIs, customer data platforms (CDP), loyalty programs, omnichannel customer journeys, and store operations data is highly desirable.
+ Experience supporting regional or global data platforms across multiple Asia-Pacific markets is advantageous.
+ Fluency in both English and Mandarin/Cantonese (written and spoken)
+ Proficiency in Korean is highly desirable.
**Technical Skills**
+ Strong SQL and database troubleshooting skills.
+ Hands-on experience with enterprise data platforms and cloud data technologies.
+ Experience with ETL/ELT tools and data integration frameworks.
+ Knowledge of data governance, metadata management, and data quality frameworks.
+ Experience with Salesforce, Salesforce Marketing Cloud or Heroku platforms.
+ Familiarity with Azure, AWS, Databricks, Snowflake, Synapse, or Google Cloud Platform.
+ Experience using ServiceNow, Jira, Azure DevOps, or similar ITSM platforms. \#LI-AL1
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now
1
Job Description
Description
Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years.
We are seeking talented engineers who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software. They need to adapt to fast and constantly changing environment and will require shift work including weekend and holiday.
Key job responsibilities
The responsibilities include:
- 7x24 roster duty in data center operations
- Incident first responder and onsite hands on support
- Break-fix and troubleshooting according to process guideline
- Maintain proper media operations according to process guideline
- Capacity landing and decommissioning according to process guideline
- Site management and maintain tidiness in operation areas
- Innovate and contribute from day to day operation experiences to improve operation efficiency
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Knowledge of IT system hardware and network concepts
- Experience in English-language communication skills, both written and verbal
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service and experience in managing and troublshooting network
- 1+ years of server hardware troubleshooting and repair experience, or experience with network equipment installation and configuration
- 1+ years of network cabling, optic types, and test equipment experience, or experience in similar technical roles
- Degree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines
- Sound understanding on incidents response and prioritization.
Preferred Qualifications
- Experience in data center engineering or operations, or experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
- 1+ years of data center experience, or experience in networking
- Knowledge of cloud computing technologies
- Knowledge of process improvement and quality measures
- Literacy in security and customer data protection
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years.
We are seeking talented engineers who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software. They need to adapt to fast and constantly changing environment and will require shift work including weekend and holiday.
Key job responsibilities
The responsibilities include:
- 7x24 roster duty in data center operations
- Incident first responder and onsite hands on support
- Break-fix and troubleshooting according to process guideline
- Maintain proper media operations according to process guideline
- Capacity landing and decommissioning according to process guideline
- Site management and maintain tidiness in operation areas
- Innovate and contribute from day to day operation experiences to improve operation efficiency
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Knowledge of IT system hardware and network concepts
- Experience in English-language communication skills, both written and verbal
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service and experience in managing and troublshooting network
- 1+ years of server hardware troubleshooting and repair experience, or experience with network equipment installation and configuration
- 1+ years of network cabling, optic types, and test equipment experience, or experience in similar technical roles
- Degree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines
- Sound understanding on incidents response and prioritization.
Preferred Qualifications
- Experience in data center engineering or operations, or experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
- 1+ years of data center experience, or experience in networking
- Knowledge of cloud computing technologies
- Knowledge of process improvement and quality measures
- Literacy in security and customer data protection
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
2
Job Description
**Asia IAM & Data Security Enablement Lead**
This role is critical in enabling secure and scalable access to systems and data across Asia. By strengthening identity governance, access control, and data protection practices, it reduces risk exposure, improves regulatory compliance, and enhances operational efficiency through automation and standardization.
The position ensures consistent alignment with enterprise IAM strategy while embedding regional capability, supporting defensible cybersecurity practices, and enabling secure digital transformation across diverse markets.
Lead and own IAM and data security enablement portfolio across Asia to ensure consistent implementation of identity lifecycle management, access governance, and data protection controls aligned with enterprise standards and regulatory expectations. Drive practical adoption of IAM capabilities through integration into business processes, applications, and transformation programs. Provide subject matter expertise, enable automation, and translate technical controls into clear business decisions to strengthen access governance and reduce risk exposure.
Provide regional representation for enterprise identity, access management, and data security enablement across Asia, ensuring consistent and effective adoption of enterprise IAM standards, identity lifecycle controls, and data protection practices. The role acts as the critical bridge between global IAM strategy and regional execution, translating enterprise standards into practical, scalable outcomes for Asia markets while ensuring those standards are consistently implemented, validated, and sustained. Additionally, the role is an advocate for the Asia Segment for identified pain points and enhancements.
Enable a consistent operating model through close partnership with Country Cyber Leads and the Asia CISO team, supporting accountable and scalable adoption across markets. Lead a small regional team and coordinate across geographically dispersed stakeholders to deliver consistent, scalable, and regulator-ready outcomes. Global IAM retains ownership of enterprise IAM strategy, tooling selection, and core platform capabilities. This role focuses on enabling regional adoption, integration, and effective implementation of these standards across Asia markets, while providing structured feedback and insights to inform continuous improvement of global capabilities.
**Position Responsibilities:**
+ **Drive regional IAM enablement:** Own the IAM and data security enablement portfolio across Asia, driving consistent adoption and effective implementation of enterprise IAM standards across applications, platforms, and cloud environments.
+ **Strengthen access governance** : Improve identity governance practices including RBAC, access certification, and segregation of duties, reducing excess privileges and ensuring access aligns with least privilege principles and enterprise risk appetite.
+ **Enable integration and automation:** Partner with technology teams to embed IAM and data security controls into applications, platforms, and cloud environments, enabling automation to improve efficiency, consistency, and risk reduction.
+ **Translate risk into business decisions** : Translate complex IAM and access control requirements into clear, business-aligned language, enabling business leaders to make informed access decisions aligned to risk and least privilege principles.
+ **Drive regional adoption and culture** : Engage business and technology stakeholders to drive awareness, capability uplift, and consistent adoption of IAM and data security practices across markets.
+ **Align with Global IAM and influence strategy** : Act as the primary regional interface with Global IAM, enabling adoption of enterprise standards while providing structured feedback on regional challenges, adoption barriers, and opportunities to inform evolution of global strategy and tooling.
+ **Support governance, audit, and regulatory readiness** : Ensure IAM and data security controls are implemented consistently, tested for effectiveness, and supported by audit-ready evidence to meet enterprise and regulatory requirements.
+ **Lead regional capability:** Lead and develop a geographically dispersed team, fostering collaboration, consistency, and capability uplift across Asia markets.
**Required Qualifications:**
+ 8+ years in IAM, identity governance, or cybersecurity roles
+ Experience in large, complex, or regulated environments
+ Proven experience leading regional IAM initiatives or programs as a practitioner
+ Strong knowledge of:
+ Identity lifecycle management for human and non-human accounts
+ Identity governance and RBAC
+ Risk-based IAM approaches
+ Industry standards and regulatory IAM requirements
+ Hands-on experience with IAM platforms, such as SailPoint, and access control models
+ Excellent communication and stakeholder engagement skills
+ English language proficiency and Mandarin language capability
+ Familiarity with: Cloud IAM; Data protection and encryption concepts; Privileged Access Management (PAM) and MFA; Agentic AI governance and lifecycle management
+ Experience managing or mentoring distributed teams
+ Certifications such as CISSP, CISM, CRISC, or IAM-specific certifications
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
This role is critical in enabling secure and scalable access to systems and data across Asia. By strengthening identity governance, access control, and data protection practices, it reduces risk exposure, improves regulatory compliance, and enhances operational efficiency through automation and standardization.
The position ensures consistent alignment with enterprise IAM strategy while embedding regional capability, supporting defensible cybersecurity practices, and enabling secure digital transformation across diverse markets.
Lead and own IAM and data security enablement portfolio across Asia to ensure consistent implementation of identity lifecycle management, access governance, and data protection controls aligned with enterprise standards and regulatory expectations. Drive practical adoption of IAM capabilities through integration into business processes, applications, and transformation programs. Provide subject matter expertise, enable automation, and translate technical controls into clear business decisions to strengthen access governance and reduce risk exposure.
Provide regional representation for enterprise identity, access management, and data security enablement across Asia, ensuring consistent and effective adoption of enterprise IAM standards, identity lifecycle controls, and data protection practices. The role acts as the critical bridge between global IAM strategy and regional execution, translating enterprise standards into practical, scalable outcomes for Asia markets while ensuring those standards are consistently implemented, validated, and sustained. Additionally, the role is an advocate for the Asia Segment for identified pain points and enhancements.
Enable a consistent operating model through close partnership with Country Cyber Leads and the Asia CISO team, supporting accountable and scalable adoption across markets. Lead a small regional team and coordinate across geographically dispersed stakeholders to deliver consistent, scalable, and regulator-ready outcomes. Global IAM retains ownership of enterprise IAM strategy, tooling selection, and core platform capabilities. This role focuses on enabling regional adoption, integration, and effective implementation of these standards across Asia markets, while providing structured feedback and insights to inform continuous improvement of global capabilities.
**Position Responsibilities:**
+ **Drive regional IAM enablement:** Own the IAM and data security enablement portfolio across Asia, driving consistent adoption and effective implementation of enterprise IAM standards across applications, platforms, and cloud environments.
+ **Strengthen access governance** : Improve identity governance practices including RBAC, access certification, and segregation of duties, reducing excess privileges and ensuring access aligns with least privilege principles and enterprise risk appetite.
+ **Enable integration and automation:** Partner with technology teams to embed IAM and data security controls into applications, platforms, and cloud environments, enabling automation to improve efficiency, consistency, and risk reduction.
+ **Translate risk into business decisions** : Translate complex IAM and access control requirements into clear, business-aligned language, enabling business leaders to make informed access decisions aligned to risk and least privilege principles.
+ **Drive regional adoption and culture** : Engage business and technology stakeholders to drive awareness, capability uplift, and consistent adoption of IAM and data security practices across markets.
+ **Align with Global IAM and influence strategy** : Act as the primary regional interface with Global IAM, enabling adoption of enterprise standards while providing structured feedback on regional challenges, adoption barriers, and opportunities to inform evolution of global strategy and tooling.
+ **Support governance, audit, and regulatory readiness** : Ensure IAM and data security controls are implemented consistently, tested for effectiveness, and supported by audit-ready evidence to meet enterprise and regulatory requirements.
+ **Lead regional capability:** Lead and develop a geographically dispersed team, fostering collaboration, consistency, and capability uplift across Asia markets.
**Required Qualifications:**
+ 8+ years in IAM, identity governance, or cybersecurity roles
+ Experience in large, complex, or regulated environments
+ Proven experience leading regional IAM initiatives or programs as a practitioner
+ Strong knowledge of:
+ Identity lifecycle management for human and non-human accounts
+ Identity governance and RBAC
+ Risk-based IAM approaches
+ Industry standards and regulatory IAM requirements
+ Hands-on experience with IAM platforms, such as SailPoint, and access control models
+ Excellent communication and stakeholder engagement skills
+ English language proficiency and Mandarin language capability
+ Familiarity with: Cloud IAM; Data protection and encryption concepts; Privileged Access Management (PAM) and MFA; Agentic AI governance and lifecycle management
+ Experience managing or mentoring distributed teams
+ Certifications such as CISSP, CISM, CRISC, or IAM-specific certifications
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
Is this job a match or a miss?
Apply Now
3
Job Description
**Asia GAIP Platform Technical Lead, Asia Data Office**
As the Asia GAIP Platform Technical Lead, you act as the regional platform owner and technical authority for the Global AI Platform (GAIP) across Asia. The role focuses on platform management, execution, governance, and operations, while ensuring alignment with global GAIP architecture, security, and compliance standards.
You will work closely with global GAIP teams, Asia IT, data, security, and business stakeholders to deliver a secure, scalable, and enterprise-ready AI platform that supports multi-agent AI workflows and regulated business use cases across Asia markets. This role builds upon the global GAIP technical foundation while emphasizing regional rollout, operational excellence, and Center of Excellence (COE) establishment in Asia.
**Position Responsibilities:**
1. Asia GAIP Platform Ownership & Management
+ Act as the Asia platform management lead for GAIP, owning regional planning, execution, and operational governance across all Asia markets.
+ Serve as the primary Asia point of accountability for GAIP platform stability, scalability, and ongoing service delivery, in alignment with global GAIP standards.
+ Translate global GAIP roadmap and architecture into Asia-ready implementation and operational plans, considering regional regulatory and market needs.
2. Cross-Team Collaboration and Alignment
+ Drive cross-team collaboration across Asia IT, data, security, risk, and business teams, ensuring GAIP adoption is consistent and well-coordinated.
+ Partner with global GAIP architects and engineering teams to align Asia requirements with global platform evolution and capability layers.
+ Act as a key bridge between global GAIP and Asia delivery teams, resolving dependencies and alignment issues.
3. GAIP Access Control, Security, and Compliance Oversight
+ Provide regional oversight for GAIP access control, data security management, and platform-level privacy controls across Asia.
+ Ensure GAIP platform operations comply with regional regulatory and data privacy requirements, working closely with security, risk, and compliance stakeholders.
+ Oversee the implementation of security measures including identity and access management, encryption, and audit readiness within the platform lifecycle.
4. Platform Technical Support and Operations
+ Organize and provide technical support for the GAIP platform in Asia, including incident response, issue triage, and escalations.
+ Monitor platform health and proactively address performance, stability, connectivity, and scalability issues in coordination with global and local support teams.
+ Ensure operational processes support high availability, fault tolerance, and enterprise-grade reliability of GAIP services.
5. Asia Implementation, Maintenance, and Upgrade Coordination
+ Coordinate and plan GAIP platform implementation, rollout, maintenance, and upgrades across Asia markets.
+ Manage regional deployment sequencing and readiness, ensuring upgrades and changes minimize business disruption.
+ Ensure Asia implementations leverage cloud-native, automation-first practices consistent with GAIP design principles.
6. Engineering Practice and Capability Enhancement
+ Organize and manage engineering practice enhancement for GAIP in Asia, promoting reusable patterns, inner-source components, and platform standards.
+ Promote best practices in platform engineering, DevOps/MLOps, observability, and operational excellence.
+ Support continuous improvement of developer productivity, reliability, and compliance within the GAIP ecosystem.
7. Establishment of GAIP Asia Center of Excellence (COE)
+ Lead the establishment of a GAIP Asia Center of Excellence (COE) as the focal point for platform expertise, standards, and enablement.
+ Build and nurture regional GAIP capabilities, including knowledge sharing, technical guidance, and onboarding support for markets.
+ Position the COE as the hub for AI platform governance, best practices, and scaled adoption across Asia.
**Required Qualifications:**
+ 7-10+ years of experience in software or platform engineering, with leadership experience in enterprise-scale platforms.
+ Strong background in distributed systems, cloud-native platforms, and AI/ML infrastructure.
+ Experience working in regulated environments with security, data governance, and compliance considerations.
+ Proven ability to work across global and regional teams, managing complex stakeholder landscapes.
+ Strong communication, documentation, and coordination skills.
+ Experience supporting AI platforms, multi-agent systems, or MLOps capabilities in production.
+ Familiarity with responsible AI, model governance, and audit requirements.
+ Experience in financial services or insurance environments is a strong advantage.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
As the Asia GAIP Platform Technical Lead, you act as the regional platform owner and technical authority for the Global AI Platform (GAIP) across Asia. The role focuses on platform management, execution, governance, and operations, while ensuring alignment with global GAIP architecture, security, and compliance standards.
You will work closely with global GAIP teams, Asia IT, data, security, and business stakeholders to deliver a secure, scalable, and enterprise-ready AI platform that supports multi-agent AI workflows and regulated business use cases across Asia markets. This role builds upon the global GAIP technical foundation while emphasizing regional rollout, operational excellence, and Center of Excellence (COE) establishment in Asia.
**Position Responsibilities:**
1. Asia GAIP Platform Ownership & Management
+ Act as the Asia platform management lead for GAIP, owning regional planning, execution, and operational governance across all Asia markets.
+ Serve as the primary Asia point of accountability for GAIP platform stability, scalability, and ongoing service delivery, in alignment with global GAIP standards.
+ Translate global GAIP roadmap and architecture into Asia-ready implementation and operational plans, considering regional regulatory and market needs.
2. Cross-Team Collaboration and Alignment
+ Drive cross-team collaboration across Asia IT, data, security, risk, and business teams, ensuring GAIP adoption is consistent and well-coordinated.
+ Partner with global GAIP architects and engineering teams to align Asia requirements with global platform evolution and capability layers.
+ Act as a key bridge between global GAIP and Asia delivery teams, resolving dependencies and alignment issues.
3. GAIP Access Control, Security, and Compliance Oversight
+ Provide regional oversight for GAIP access control, data security management, and platform-level privacy controls across Asia.
+ Ensure GAIP platform operations comply with regional regulatory and data privacy requirements, working closely with security, risk, and compliance stakeholders.
+ Oversee the implementation of security measures including identity and access management, encryption, and audit readiness within the platform lifecycle.
4. Platform Technical Support and Operations
+ Organize and provide technical support for the GAIP platform in Asia, including incident response, issue triage, and escalations.
+ Monitor platform health and proactively address performance, stability, connectivity, and scalability issues in coordination with global and local support teams.
+ Ensure operational processes support high availability, fault tolerance, and enterprise-grade reliability of GAIP services.
5. Asia Implementation, Maintenance, and Upgrade Coordination
+ Coordinate and plan GAIP platform implementation, rollout, maintenance, and upgrades across Asia markets.
+ Manage regional deployment sequencing and readiness, ensuring upgrades and changes minimize business disruption.
+ Ensure Asia implementations leverage cloud-native, automation-first practices consistent with GAIP design principles.
6. Engineering Practice and Capability Enhancement
+ Organize and manage engineering practice enhancement for GAIP in Asia, promoting reusable patterns, inner-source components, and platform standards.
+ Promote best practices in platform engineering, DevOps/MLOps, observability, and operational excellence.
+ Support continuous improvement of developer productivity, reliability, and compliance within the GAIP ecosystem.
7. Establishment of GAIP Asia Center of Excellence (COE)
+ Lead the establishment of a GAIP Asia Center of Excellence (COE) as the focal point for platform expertise, standards, and enablement.
+ Build and nurture regional GAIP capabilities, including knowledge sharing, technical guidance, and onboarding support for markets.
+ Position the COE as the hub for AI platform governance, best practices, and scaled adoption across Asia.
**Required Qualifications:**
+ 7-10+ years of experience in software or platform engineering, with leadership experience in enterprise-scale platforms.
+ Strong background in distributed systems, cloud-native platforms, and AI/ML infrastructure.
+ Experience working in regulated environments with security, data governance, and compliance considerations.
+ Proven ability to work across global and regional teams, managing complex stakeholder landscapes.
+ Strong communication, documentation, and coordination skills.
+ Experience supporting AI platforms, multi-agent systems, or MLOps capabilities in production.
+ Familiarity with responsible AI, model governance, and audit requirements.
+ Experience in financial services or insurance environments is a strong advantage.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別(妊娠および妊娠関連の状態を含む)、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
Is this job a match or a miss?
Apply Now
4
Data Support Analyst - APAC Equities/Multi-Asset, Hong Kong
Remote
Bloomberg
Posted 1 day ago
Job Viewed
Job Description
Data Support Analyst - APAC Equities/Multi-Asset, Hong Kong
Location
Hong Kong
Business Area
Data
Ref #
**Description & Requirements**
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing exceptional customer support to our clients.
**Our Team:**
The Global Data Analytics Team is the frontline customer service provider for Bloomberg's Data clients. We deliver knowledgeable and dedicated service to our customers addressing data related inquiries. We liaise with data's domain based teams to help confirm and support data related inquiries through the "ADSK" system. We solve complex problems and provide accurate and timely solutions in order to consistently surpass the expectations of our clients.
The team is structured into domain based teams across three asset classes with Equity, Fixed Income and Multi Asset teams across the globe with generalists across each group. These teams are directly aligned to domain based ADSK groups and partners among Data's departments: Companies, Securities, Managed Investment and Benchmarks, Content Acquisition, and the Data Management Lab teams.
**What's the role?**
Our Data Support Analysts are the front line of customer service for Data supporting both internal and external clients. In this role, your core responsibility will be supporting Bloomberg clients through our Help Desk, which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloomberg's customer service technology. You will also use your project management skills and problem solving abilities to assist in the implementation of strategic solutions to improve client experience and team workflows and procedures. We are a large team that interacts with all areas of the business; therefore, the ability to effectively connect with partners in different regions and roles is essential.
**We'll trust you to:**
+ Provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)
+ Use your customer service skills and subject matter expertise to educate and inform our clients
+ Build and maintain relationships with key internal and external stakeholders (such as Enterprise Support, Analytics, and Data Product Teams)
+ Use problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience
+ Enhance customer operational performance by using Help Desk resources
+ Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
+ Make independent decisions to resolve customer issues with strong problem solving skills
**You'll need to have:**
+ Up to 3 years of work experience in the financial services industry, including exchanges, market data providers, financial technology or financial institutions
+ Experience working in customer service roles where you're interacting with both internal and external clients, eg customer support or helpdesk roles
+ Proven written and verbal communication skills in English
+ A bachelor's degree or higher in relevant data technology or financial field, or degree-equivalent qualifications
+ Proven ability to multitask effectively, remain professional under pressure, and meet deadlines in a fast-paced, dynamic environment
+ Strong analytical and problem-solving skills, with the ability to take a logical approach and apply critical thinking to resolve complex or time-sensitive issues
+ Aptitude to work both independently and collaboratively within multidisciplinary teams, demonstrating self-motivation and adaptability
+ Demonstrated continuous career growth within an organisation
**We'd love to see:**
+ Proficiency in Japanese, Korean, and/or Chinese
+ Proficiency in Microsoft Office suite & Google Drive
+ Proficiency in data analytics tools such as QlikSense or Tableau
**If this sounds like you:**
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: .
**Learn more about our office and benefits:**
Hong Kong |
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Location
Hong Kong
Business Area
Data
Ref #
**Description & Requirements**
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing exceptional customer support to our clients.
**Our Team:**
The Global Data Analytics Team is the frontline customer service provider for Bloomberg's Data clients. We deliver knowledgeable and dedicated service to our customers addressing data related inquiries. We liaise with data's domain based teams to help confirm and support data related inquiries through the "ADSK" system. We solve complex problems and provide accurate and timely solutions in order to consistently surpass the expectations of our clients.
The team is structured into domain based teams across three asset classes with Equity, Fixed Income and Multi Asset teams across the globe with generalists across each group. These teams are directly aligned to domain based ADSK groups and partners among Data's departments: Companies, Securities, Managed Investment and Benchmarks, Content Acquisition, and the Data Management Lab teams.
**What's the role?**
Our Data Support Analysts are the front line of customer service for Data supporting both internal and external clients. In this role, your core responsibility will be supporting Bloomberg clients through our Help Desk, which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloomberg's customer service technology. You will also use your project management skills and problem solving abilities to assist in the implementation of strategic solutions to improve client experience and team workflows and procedures. We are a large team that interacts with all areas of the business; therefore, the ability to effectively connect with partners in different regions and roles is essential.
**We'll trust you to:**
+ Provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)
+ Use your customer service skills and subject matter expertise to educate and inform our clients
+ Build and maintain relationships with key internal and external stakeholders (such as Enterprise Support, Analytics, and Data Product Teams)
+ Use problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience
+ Enhance customer operational performance by using Help Desk resources
+ Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
+ Make independent decisions to resolve customer issues with strong problem solving skills
**You'll need to have:**
+ Up to 3 years of work experience in the financial services industry, including exchanges, market data providers, financial technology or financial institutions
+ Experience working in customer service roles where you're interacting with both internal and external clients, eg customer support or helpdesk roles
+ Proven written and verbal communication skills in English
+ A bachelor's degree or higher in relevant data technology or financial field, or degree-equivalent qualifications
+ Proven ability to multitask effectively, remain professional under pressure, and meet deadlines in a fast-paced, dynamic environment
+ Strong analytical and problem-solving skills, with the ability to take a logical approach and apply critical thinking to resolve complex or time-sensitive issues
+ Aptitude to work both independently and collaboratively within multidisciplinary teams, demonstrating self-motivation and adaptability
+ Demonstrated continuous career growth within an organisation
**We'd love to see:**
+ Proficiency in Japanese, Korean, and/or Chinese
+ Proficiency in Microsoft Office suite & Google Drive
+ Proficiency in data analytics tools such as QlikSense or Tableau
**If this sounds like you:**
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: .
**Learn more about our office and benefits:**
Hong Kong |
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Is this job a match or a miss?
Apply Now
5
Data Analyst, Sustainable Finance Data, Japanese speaker (8-month contract)
Remote
Bloomberg
Posted 2 days ago
Job Viewed
Job Description
Data Analyst, Sustainable Finance Data, Japanese speaker (8-month contract)
Location
Hong Kong
Business Area
Data
Ref #
**Description & Requirements**
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.
The contingent worker will provide operational support to the APAC Sustainable Finance Data (SFD) team, primarily covering the Japan market and supporting Parent & Consolidated (P/C) market operations. Responsibilities include managing escalations and stakeholder inquiries, maintaining operational documentation, monitoring workflows and ticket queues, and supporting knowledge management. The role will also help alleviate operational workload, enabling the team to focus on strategic initiatives such as the extraction project and process improvement efforts. Additionally, the contingent worker will contribute to operational efficiency by identifying and supporting workflow optimization opportunities.
**We'll trust you to:**
+ Manage day-to-day operational inquiries and escalations from internal stakeholders and external data vendors through the internal ticketing system.
+ Support operational activities for the Japan and Parent & Consolidated (P/C) markets to ensure business continuity.
+ Monitor ticket queues and operational workflows to ensure timely resolution and adherence to service expectations.
+ Maintain and update operational documentation, including standard operating procedures (SOPs) and knowledge articles.
+ Identify process improvement opportunities and support operational efficiency initiatives.
+ Demonstrate ownership, accountability, and a proactive approach in delivering assigned responsibilities.
**You'll need to have:**
+ Business proficiency or above in both Japanese and English
+ Bachelor's degree in business, Finance, Accounting, Economics, or a related discipline, or equivalent professional experience
+ Experience in operations, financial data, ESG, or a related field is preferred
+ Proficiency in SQL and data wrangling techniques for data analysis and operational support
+ Strong analytical and problem-solving skills, with the ability to identify process improvement opportunities
+ Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment
+ Strong communication and stakeholder management skills
+ Proactiveness and ability to work independently as well as collaboratively within a team
**If this sounds like you:**
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg.
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Location
Hong Kong
Business Area
Data
Ref #
**Description & Requirements**
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing platinum customer support to our clients.
The contingent worker will provide operational support to the APAC Sustainable Finance Data (SFD) team, primarily covering the Japan market and supporting Parent & Consolidated (P/C) market operations. Responsibilities include managing escalations and stakeholder inquiries, maintaining operational documentation, monitoring workflows and ticket queues, and supporting knowledge management. The role will also help alleviate operational workload, enabling the team to focus on strategic initiatives such as the extraction project and process improvement efforts. Additionally, the contingent worker will contribute to operational efficiency by identifying and supporting workflow optimization opportunities.
**We'll trust you to:**
+ Manage day-to-day operational inquiries and escalations from internal stakeholders and external data vendors through the internal ticketing system.
+ Support operational activities for the Japan and Parent & Consolidated (P/C) markets to ensure business continuity.
+ Monitor ticket queues and operational workflows to ensure timely resolution and adherence to service expectations.
+ Maintain and update operational documentation, including standard operating procedures (SOPs) and knowledge articles.
+ Identify process improvement opportunities and support operational efficiency initiatives.
+ Demonstrate ownership, accountability, and a proactive approach in delivering assigned responsibilities.
**You'll need to have:**
+ Business proficiency or above in both Japanese and English
+ Bachelor's degree in business, Finance, Accounting, Economics, or a related discipline, or equivalent professional experience
+ Experience in operations, financial data, ESG, or a related field is preferred
+ Proficiency in SQL and data wrangling techniques for data analysis and operational support
+ Strong analytical and problem-solving skills, with the ability to identify process improvement opportunities
+ Excellent organizational and time management skills, with the ability to prioritize multiple tasks in a fast-paced environment
+ Strong communication and stakeholder management skills
+ Proactiveness and ability to work independently as well as collaboratively within a team
**If this sounds like you:**
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg.
Discover what makes Bloomberg unique - watch our for an inside look at our culture, values, and the people behind our success.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email
Is this job a match or a miss?
Apply Now
6
Associate, Data Contribution (Client Engagement) Greater China
Posted 5 days ago
Job Viewed
Job Description
**About this role**
**About Preqin**
This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio.
You will be joining the world's leading data and insights provider for the alternatives assets industry. We empower the finance community with comprehensive data and expert insights so they can make faster and smarter investment decisions with precision and confidence. We are a forward-thinking company and strive to make an impact by enabling our customers to envision future possibilities, invest in ideas and infrastructure that build strong communities.
**Job Overview**
Data is core to Preqin's industry offerings, and the data and research management team delivers accurate, timely and complete data enhancing the value of our award-winning offerings. The trust in our underlying content enables our clients to make key investment decisions. Besides collecting content, the data management team collaborates extensively with our internal and external clients to improvise our offerings leveraging technology and subject matter expertise. The team understands the life cycle of data and establishes business intelligence reports seeking operational excellence.
The individual is responsible for aiding in the future growth and development of the team's internal and external services as well as assisting with the ongoing development of its team members.
**This role based in Hong Kong will form a core part of the Investors - Greater China team.**
This is achieved through operational excellence and clear day-to-day maintenance of the dataset & content, including core business-as-usual (BAU) tasks and going above and beyond to collaborate, innovate and execute on relevant ad-hoc projects to improve the accuracy, completeness and timeliness of data.
**Role Responsibilities**
+ Establish and nurture relationships with key industry professionals of all levels within the alternative assets to obtain valuable proprietary information and insights regarding market sentiment and investment strategies
+ Conduct face-to-face interactions with clients, demonstrate high standard of professionalism and subject matter expertise
+ Provide tailored research and data support to clients and internal stakeholders, helping drive engagement and retention
+ Respond to client inquiries with precision and professionalism, offering consultative guidance on data usage and methodologies
+ Assist in onboarding new clients by providing data walkthroughs and market insights
+ Maintain and enhance the accuracy, completeness, and timeliness of investor profiles within Preqin's database. Perform rigorous data validation and cross-checking using public filings, regulatory disclosures, and direct communications
+ Troubleshooting escalated data quality incidents, collaborating with regional stakeholders and/or global BUs as needed
+ Demonstrating subject matter expert (SME) for the dataset, supporting internal and external stakeholders in gaining an understanding of internal processes concerning data management
+ Assisting in managing day-to-day data operations with an aim to create and further operational excellence
+ Provide support to Research Insights, Product & Marketing Groups, etc., to ensure all related publications and content are delivered according to guidelines and deadlines
+ Supporting senior team members on research projects and getting involved in further data enhancement and development activities
**Qualifications**
+ At least 2 years of relevant working experience in data/financial data services is required, preferably within alternative assets space
+ Proven track record of engaging with institutional clients and high-level executives in finance industry
+ Confident presenting market intelligence, managing client relationships and handling sensitive information
+ Exceptional interpersonal skills with a proven ability to build trust, credibility, and long-term rapport with clients and industry stakeholders
+ Proven ability to understand client needs and apply a consultative approach to deliver effective solutions
+ Solid understanding of various investor types and key financial concepts across private markets
+ Prior experience working in or knowledge of the alternative assets industry or prior expertise within Data Management in financial services is preferred
+ Effective time management and prioritization skills, with a focus on continuous improvement and operational excellence
+ Intellectual curiosity, strong attention to detail, and a proactive approach to identifying and solving problems
+ Familiarity with CRM platforms like Salesforce and Outreach. Proficiency in data visualization tools such as Excel, SQL, Alteryx, and Power BI is a plus
+ Experience working across geographies and time zones, with a collaborative and inclusive mindset
+ Strong organizational skills and ability to manage multiple priorities in a fast-paced and dynamic environment
+ Bachelor's degree or higher in Finance, Business, Economics, or a STEM discipline. Advanced degrees or professional certifications (e.g., CFA, CAIA) are a plus
+ Excellent written and verbal communication skills in both Mandarin and English. Additional capability in Asian language is a plus.
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**Guidance on AI use for candidates**
At BlackRock, AI has long been part of how we work - enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we've provided **guidance** on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com . We also encourage you to get to know us on LinkedIn , Instagram , YouTube , X , and TikTok .
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
**About Preqin**
This role sits within Preqin, a part of BlackRock. Preqin plays a key role in how we are revolutionizing private markets data and technology for clients globally, complementing our existing Aladdin technology platform to deliver investment solutions for the whole portfolio.
You will be joining the world's leading data and insights provider for the alternatives assets industry. We empower the finance community with comprehensive data and expert insights so they can make faster and smarter investment decisions with precision and confidence. We are a forward-thinking company and strive to make an impact by enabling our customers to envision future possibilities, invest in ideas and infrastructure that build strong communities.
**Job Overview**
Data is core to Preqin's industry offerings, and the data and research management team delivers accurate, timely and complete data enhancing the value of our award-winning offerings. The trust in our underlying content enables our clients to make key investment decisions. Besides collecting content, the data management team collaborates extensively with our internal and external clients to improvise our offerings leveraging technology and subject matter expertise. The team understands the life cycle of data and establishes business intelligence reports seeking operational excellence.
The individual is responsible for aiding in the future growth and development of the team's internal and external services as well as assisting with the ongoing development of its team members.
**This role based in Hong Kong will form a core part of the Investors - Greater China team.**
This is achieved through operational excellence and clear day-to-day maintenance of the dataset & content, including core business-as-usual (BAU) tasks and going above and beyond to collaborate, innovate and execute on relevant ad-hoc projects to improve the accuracy, completeness and timeliness of data.
**Role Responsibilities**
+ Establish and nurture relationships with key industry professionals of all levels within the alternative assets to obtain valuable proprietary information and insights regarding market sentiment and investment strategies
+ Conduct face-to-face interactions with clients, demonstrate high standard of professionalism and subject matter expertise
+ Provide tailored research and data support to clients and internal stakeholders, helping drive engagement and retention
+ Respond to client inquiries with precision and professionalism, offering consultative guidance on data usage and methodologies
+ Assist in onboarding new clients by providing data walkthroughs and market insights
+ Maintain and enhance the accuracy, completeness, and timeliness of investor profiles within Preqin's database. Perform rigorous data validation and cross-checking using public filings, regulatory disclosures, and direct communications
+ Troubleshooting escalated data quality incidents, collaborating with regional stakeholders and/or global BUs as needed
+ Demonstrating subject matter expert (SME) for the dataset, supporting internal and external stakeholders in gaining an understanding of internal processes concerning data management
+ Assisting in managing day-to-day data operations with an aim to create and further operational excellence
+ Provide support to Research Insights, Product & Marketing Groups, etc., to ensure all related publications and content are delivered according to guidelines and deadlines
+ Supporting senior team members on research projects and getting involved in further data enhancement and development activities
**Qualifications**
+ At least 2 years of relevant working experience in data/financial data services is required, preferably within alternative assets space
+ Proven track record of engaging with institutional clients and high-level executives in finance industry
+ Confident presenting market intelligence, managing client relationships and handling sensitive information
+ Exceptional interpersonal skills with a proven ability to build trust, credibility, and long-term rapport with clients and industry stakeholders
+ Proven ability to understand client needs and apply a consultative approach to deliver effective solutions
+ Solid understanding of various investor types and key financial concepts across private markets
+ Prior experience working in or knowledge of the alternative assets industry or prior expertise within Data Management in financial services is preferred
+ Effective time management and prioritization skills, with a focus on continuous improvement and operational excellence
+ Intellectual curiosity, strong attention to detail, and a proactive approach to identifying and solving problems
+ Familiarity with CRM platforms like Salesforce and Outreach. Proficiency in data visualization tools such as Excel, SQL, Alteryx, and Power BI is a plus
+ Experience working across geographies and time zones, with a collaborative and inclusive mindset
+ Strong organizational skills and ability to manage multiple priorities in a fast-paced and dynamic environment
+ Bachelor's degree or higher in Finance, Business, Economics, or a STEM discipline. Advanced degrees or professional certifications (e.g., CFA, CAIA) are a plus
+ Excellent written and verbal communication skills in both Mandarin and English. Additional capability in Asian language is a plus.
**Our benefits**
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
**Our hybrid work model**
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
**Guidance on AI use for candidates**
At BlackRock, AI has long been part of how we work - enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we've provided **guidance** on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
**About BlackRock**
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com . We also encourage you to get to know us on LinkedIn , Instagram , YouTube , X , and TikTok .
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
Is this job a match or a miss?
Apply Now
7
Technical Operations Manager, Third-Party Data Centers (English)
Remote
Google
Posted 5 days ago
Job Viewed
Job Description
Technical Operations Manager, Third-Party Data Centers (English)
_corporate_fare_ Google _place_ Hong Kong
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
**Minimum qualifications:**
+ Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
+ 9 years of experience in operations management and facilities management.
+ Experience in critical facility operations management.
+ Ability to communicate in English fluently to work with local and other internal stakeholders.
**Preferred qualifications:**
+ Experience working in data center environments, including building and operating infrastructure.
+ Experience with initiating and executing initiatives in a global environment.
+ Ability to perform operational assessment and risk analysis of third-party sites.
+ Ability to forecast resource requirements in a data-motivated way.
+ Passion for operations and people management.
+ Excellent problem-solving skills.
**About the job**
As a Data center Technical Operations Manager, you will be deeply involved in nearly every aspect of Colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, Hardware operations, Network Infrastructure and third-party data center vendors and operators with a focus on Operability, Maintainability and Reliability.
In this role, you will represent the operations organization, and will be responsible to ensure Operability, Maintainability and Reliability are critical criteria for Google assets.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
**Responsibilities**
+ Oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.
+ Keep stakeholders informed about current work and are able to discuss strategic decisions and directions with them.
+ Provide technical expertise during incidents, and coordinate the planning of critical activities.
+ Respond to critical events and alarms in accordance with contractual obligations.
+ Support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
_corporate_fare_ Google _place_ Hong Kong
**Mid**
Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.
**Minimum qualifications:**
+ Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
+ 9 years of experience in operations management and facilities management.
+ Experience in critical facility operations management.
+ Ability to communicate in English fluently to work with local and other internal stakeholders.
**Preferred qualifications:**
+ Experience working in data center environments, including building and operating infrastructure.
+ Experience with initiating and executing initiatives in a global environment.
+ Ability to perform operational assessment and risk analysis of third-party sites.
+ Ability to forecast resource requirements in a data-motivated way.
+ Passion for operations and people management.
+ Excellent problem-solving skills.
**About the job**
As a Data center Technical Operations Manager, you will be deeply involved in nearly every aspect of Colocation operations of our electrical, cooling, and IT infrastructure. You will partner with the Google data center engineering team, Hardware operations, Network Infrastructure and third-party data center vendors and operators with a focus on Operability, Maintainability and Reliability.
In this role, you will represent the operations organization, and will be responsible to ensure Operability, Maintainability and Reliability are critical criteria for Google assets.
The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are an upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers.
**Responsibilities**
+ Oversee technical and team leads through the successful completion of required maintenance, troubleshooting, and repair tasks to maintain equipment to our global standard.
+ Keep stakeholders informed about current work and are able to discuss strategic decisions and directions with them.
+ Provide technical expertise during incidents, and coordinate the planning of critical activities.
+ Respond to critical events and alarms in accordance with contractual obligations.
+ Support the risk management program by escalating findings to ensure business awareness and provide prompt mitigation strategies.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Is this job a match or a miss?
Apply Now
8
Job Description
Description
Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed individual to provide hands-on support to our Data Center Infrastructure Operations across HKG Cluster. (Data Center Security Specialist)
The successful candidate will support the Data Center Security Team with the implementation of AWS's security policies and procedures at AWS Data Center(s). You will also be responsible for coordinating physical security operations, testing and conducting audit reviews of the Physical Security Program, provide support to the Contract Guard Force, contractors and all stakeholders within the Data Center. You will possess a willingness to learn new skills and build relationships with internal and external partners to maintain and enhance the safety and security standards of our Data Center operations. We invite self-motivated candidates from diverse backgrounds to apply for this role as training will be provided.
Basic Qualifications
- Bachelor's degree in Criminology/Criminal Justice or a relevant field
- 1+ years of security operations oversight experience
- Experience collecting, analyzing, and utilizing data to drive process and system improvements
- Experience using CCTV, access control and intrusion systems
- Experience with various Access/Intrusion control Systems in a Control room environment
- Experience with Microsoft Office tools
- Speak, write, and read fluently in English
Preferred Qualifications
- 2+ years of relevant work experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed individual to provide hands-on support to our Data Center Infrastructure Operations across HKG Cluster. (Data Center Security Specialist)
The successful candidate will support the Data Center Security Team with the implementation of AWS's security policies and procedures at AWS Data Center(s). You will also be responsible for coordinating physical security operations, testing and conducting audit reviews of the Physical Security Program, provide support to the Contract Guard Force, contractors and all stakeholders within the Data Center. You will possess a willingness to learn new skills and build relationships with internal and external partners to maintain and enhance the safety and security standards of our Data Center operations. We invite self-motivated candidates from diverse backgrounds to apply for this role as training will be provided.
Basic Qualifications
- Bachelor's degree in Criminology/Criminal Justice or a relevant field
- 1+ years of security operations oversight experience
- Experience collecting, analyzing, and utilizing data to drive process and system improvements
- Experience using CCTV, access control and intrusion systems
- Experience with various Access/Intrusion control Systems in a Control room environment
- Experience with Microsoft Office tools
- Speak, write, and read fluently in English
Preferred Qualifications
- 2+ years of relevant work experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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