What Database Design Jobs are in Hong Kong?
Showing 4 Database Design jobs in Hong Kong
Job Description
The Experience Design team is responsible for improving the end-to-end customer experience and distributor experience.
The team's role is to identify, prioritize, and guide the implementation of customer experiences solutions thru customer journey development and human-centered design (HCD) principles, while aligning to the customer experience vision and strategy. The position is accountable to lead the team visualising the needs, expectations of customer and objective and impact of business to improve end of end customer journey, including engage/pre-sale, buy, service, claims, and salesforce management journey, to inform experience solutions with cross functional stakeholders of Customer, Distribution and Operations.
The leader needs to be a change agent, effective at building relationships and influencing stakeholders. Most importantly, they need to move from customized, small scale HCD initiatives to embrace a more holistic and coherent approach across the customer journey.
**Position Responsibilities:**
+ Improve the end-to-end customer journey, focusing on the value streams: pre-sale engage, buy, service, claims, and salesforce management to achieve the desired customer experience and business outcome.
+ Visualise digital experience thru conceptual visual design tool, such as sketch, mock-ups or prototypes, to further illustrate potential solution for customer/distributor experience improvement on customer touch points, and influence stakeholder buy-in. Ensure the conceptual design translates to UI/UX design components and practice by working with UI/UX designers.
+ Together with the Customer Experience team, leverage research insights to identify and steward growth and improvement opportunities in the customer and distributor experience solutions.
+ Together with Proposition team, leverage customer segments and personas, to deep-dive scenarios based and personalised customer journey and visual experience solutions.
+ Incorporate research and data-driven insights to inform Experience Design strategy, portfolio priority.
+ Build relationships and develop deep collaboration with key stakeholders across the organisation, including: Marketing (particularly Customer, UI/UX design, platform), Distribution, Operations along with the local Marketing and Design community and global HCD teams.
+ Develop and keep evolving Experience Design and Delivery operating model, and Design standards. Foster Design community and learning & development path for promoting best in class design practice and experience solution against competitors.
+ Provide guidance and governance to local business units for journey and experience solution localization, to best fit local business context, regulation and maximize business impacts.
+ Champion the business value of HCD methodology with senior executives, key stakeholders, and business and operations partners. Enable Manulife's ambition of becoming a digital customer leader by embedding HCD as a way of working.
+ Articulate a compelling vision for the team and how the work it produces supports the designated OKRs and customer experience strategy/vision.
+ Ensure we are consistent in the use of our design system to promote one brand, one voice and one entity.
+ Stay updated on emerging HCD trends and disseminate this information.
+ Foster and maintain strong industry relationships.
**Required Qualifications:**
+ A bachelor's or master's degree with above-average academic performance in a customer experience or design discipline such as: customer experience management, design management, human computer interaction, design strategy or other relevant experience.
+ Experience in global insurance or financial industry, and matrix reporting organization, is preferred.
+ At least 12 years' experience running strategic experience design, and end-to-end experience design projects within or for large organizations.
+ 5+ years' experience leading design projects and managing people, to guide and mentor.
+ Curiosity and passion for creating exceptional experiences.
+ Customer-oriented or human-centred design to problem solving and service design methods to enable employees and organisations to support customer, agent and banca experience excellence regionally and locally. Recognized HCD certification. LUMA Certified Instructor or Practitioner preferred.
+ Ability to influence decisions and gain consensus across different channels and lines of business, particularly in the case of competing interests and priorities.
+ Strong program management, organisational and coordination skills required.
+ Experience leading agile, multi-disciplinary, matrixed teams, across functions - in a hybrid and remote model.
+ Confidence leading team through prioritization exercises
+ Excellent communication and interpersonal skills and ability to present concepts clearly and persuasively, across all levels of the organisation.
+ Demonstrated track record of solving difficult business challenges.
+ Ability to create effective design solutions across multiple channels and platforms.
+ Command of relevant software tools and platforms - existing familiarity with Mural, Figma and Jira are a plus.
+ Develop design artefacts such as personas, current and future state customer journeys, service blueprints, storyboards, concept/service prototypes, etc.
+ Proven ability to be able to work with data, presenting quantitative and qualitative insights in support of one another.
+ A natural collaborator with highly developed communication, influencing and relationship skills, capable of working at all levels of an organisation.
+ Possess a high level of empathy.
+ Results-oriented, with a can-do attitude. Undeterred by obstacles and challenges; ability to think creatively to overcome barriers to achieve objectives.
+ Comfortable with ambiguity; open to new ideas; flexes with changing business priorities and situations.
+ Insurance experience and/or Asia experience preferential, providing you can still challenge and think beyond the category norms.
+ Excellent command of spoken and written English. Candidates with Cantonese, Bahasa, Vietnamese, Japanese or Mandarin is advantageous.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
The team's role is to identify, prioritize, and guide the implementation of customer experiences solutions thru customer journey development and human-centered design (HCD) principles, while aligning to the customer experience vision and strategy. The position is accountable to lead the team visualising the needs, expectations of customer and objective and impact of business to improve end of end customer journey, including engage/pre-sale, buy, service, claims, and salesforce management journey, to inform experience solutions with cross functional stakeholders of Customer, Distribution and Operations.
The leader needs to be a change agent, effective at building relationships and influencing stakeholders. Most importantly, they need to move from customized, small scale HCD initiatives to embrace a more holistic and coherent approach across the customer journey.
**Position Responsibilities:**
+ Improve the end-to-end customer journey, focusing on the value streams: pre-sale engage, buy, service, claims, and salesforce management to achieve the desired customer experience and business outcome.
+ Visualise digital experience thru conceptual visual design tool, such as sketch, mock-ups or prototypes, to further illustrate potential solution for customer/distributor experience improvement on customer touch points, and influence stakeholder buy-in. Ensure the conceptual design translates to UI/UX design components and practice by working with UI/UX designers.
+ Together with the Customer Experience team, leverage research insights to identify and steward growth and improvement opportunities in the customer and distributor experience solutions.
+ Together with Proposition team, leverage customer segments and personas, to deep-dive scenarios based and personalised customer journey and visual experience solutions.
+ Incorporate research and data-driven insights to inform Experience Design strategy, portfolio priority.
+ Build relationships and develop deep collaboration with key stakeholders across the organisation, including: Marketing (particularly Customer, UI/UX design, platform), Distribution, Operations along with the local Marketing and Design community and global HCD teams.
+ Develop and keep evolving Experience Design and Delivery operating model, and Design standards. Foster Design community and learning & development path for promoting best in class design practice and experience solution against competitors.
+ Provide guidance and governance to local business units for journey and experience solution localization, to best fit local business context, regulation and maximize business impacts.
+ Champion the business value of HCD methodology with senior executives, key stakeholders, and business and operations partners. Enable Manulife's ambition of becoming a digital customer leader by embedding HCD as a way of working.
+ Articulate a compelling vision for the team and how the work it produces supports the designated OKRs and customer experience strategy/vision.
+ Ensure we are consistent in the use of our design system to promote one brand, one voice and one entity.
+ Stay updated on emerging HCD trends and disseminate this information.
+ Foster and maintain strong industry relationships.
**Required Qualifications:**
+ A bachelor's or master's degree with above-average academic performance in a customer experience or design discipline such as: customer experience management, design management, human computer interaction, design strategy or other relevant experience.
+ Experience in global insurance or financial industry, and matrix reporting organization, is preferred.
+ At least 12 years' experience running strategic experience design, and end-to-end experience design projects within or for large organizations.
+ 5+ years' experience leading design projects and managing people, to guide and mentor.
+ Curiosity and passion for creating exceptional experiences.
+ Customer-oriented or human-centred design to problem solving and service design methods to enable employees and organisations to support customer, agent and banca experience excellence regionally and locally. Recognized HCD certification. LUMA Certified Instructor or Practitioner preferred.
+ Ability to influence decisions and gain consensus across different channels and lines of business, particularly in the case of competing interests and priorities.
+ Strong program management, organisational and coordination skills required.
+ Experience leading agile, multi-disciplinary, matrixed teams, across functions - in a hybrid and remote model.
+ Confidence leading team through prioritization exercises
+ Excellent communication and interpersonal skills and ability to present concepts clearly and persuasively, across all levels of the organisation.
+ Demonstrated track record of solving difficult business challenges.
+ Ability to create effective design solutions across multiple channels and platforms.
+ Command of relevant software tools and platforms - existing familiarity with Mural, Figma and Jira are a plus.
+ Develop design artefacts such as personas, current and future state customer journeys, service blueprints, storyboards, concept/service prototypes, etc.
+ Proven ability to be able to work with data, presenting quantitative and qualitative insights in support of one another.
+ A natural collaborator with highly developed communication, influencing and relationship skills, capable of working at all levels of an organisation.
+ Possess a high level of empathy.
+ Results-oriented, with a can-do attitude. Undeterred by obstacles and challenges; ability to think creatively to overcome barriers to achieve objectives.
+ Comfortable with ambiguity; open to new ideas; flexes with changing business priorities and situations.
+ Insurance experience and/or Asia experience preferential, providing you can still challenge and think beyond the category norms.
+ Excellent command of spoken and written English. Candidates with Cantonese, Bahasa, Vietnamese, Japanese or Mandarin is advantageous.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
Is this job a match or a miss?
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0
Ports & Maritime Design and Project Manager Opportunities Australia
Posted 16 days ago
Job Viewed
Job Description
**Company Description**
_"I believe in the saying "You become like the people you surround yourself with."_
_I am incredibly grateful to be part of the AECOM team for over 8 years learning from some of the best in the business - both colleagues and clients alike._
_My colleagues and clients will be the judge if I am delivering a positive difference to their careers too."_
**Michael Hill, Sector Director, Ports and Bridges, Australia and New Zealand.**
**Come grow with us.**
AECOM is continuing to grow our Ports and Maritime capability across Australia and we are seeking experienced Design and Project Managers with a strong background in Ports, Coastal and Maritime Infrastructure design to support our expanding pipeline of major projects.
These opportunities may particularly appeal to professionals who are considering a move to Australia, whether permanently or for a period of time. For those looking for an international career experience, this could be an opportunity to work on complex maritime infrastructure projects while enjoying the lifestyle and natural environment that Australia is known for.
Equally, these roles may suit someone interested in relocating to Australia for a year or two to support key project delivery, before returning to their home market. With strong investment in ports, maritime and coastal infrastructure across the country, these roles offer the opportunity to work on impactful projects supporting trade, connectivity and coastal communities.
**Job Description**
We currently have multiple opportunities across Australia, at all levels of experience, as our project pipeline continues to expand.
These roles will play a key part in strengthening our Ports & Maritime leadership capability nationally, particularly as we continue building our senior technical, design and project management presence.
**How you'll make a difference**
+ Lead the design management and delivery of ports and maritime infrastructure projects, including port expansions, marine structures, coastal infrastructure and waterfront developments.
+ Own and manage packages of work, taking accountability for scope, program, technical delivery and client outcomes.
+ Coordinate with AECOM teams across Australia and and across the globe, leveraging our design capability to deliver complex maritime infrastructure projects. Act as the client interface, building trusted relationships with port authorities, government agencies and private sector clients.
+ Manage project delivery end-to-end, including design and commercial management, programme coordination and multidisciplinary technical integration.
+ Provide leadership across maritime and coastal engineering disciplines, ensuring designs align with industry standards and best practice. Support the growth of AECOM's Ports & Maritime capability globally, mentoring engineers and strengthening delivery teams.
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for these roles. Please apply, all applications will be considered.
+ Significant experience as a Design Manager, Technical Lead, Project Manager or Senior Engineer within ports, coastal or maritime infrastructure projects.
+ Strong experience managing multidisciplinary design teams across complex maritime infrastructure projects.
+ Experience delivering design and planning for ports, marine structures, coastal infrastructure or waterfront developments.
+ Demonstrated ability to own and deliver packages of work within major infrastructure programs.
+ Strong client engagement and stakeholder management skills, particularly with port authorities, government agencies or major infrastructure clients.
+ Experience coordinating teams across multiple offices, regions or international delivery environments.
+ A passion for delivering infrastructure that supports coastal communities, trade and long-term economic growth.
**Additional Information**
**Why join AECOM**
AECOM is the #1 transportation design firm globally as ranked by ENR for the last 23 years running. We deliver some of the most complex ports, coastal and maritime infrastructure projects across Australia and New Zealand. By joining our teams in Australia, you'll play a key role in delivering infrastructure that supports trade, connectivity and economic development across the region.
You'll also benefit from AECOM's national and global design network, giving you the opportunity to collaborate with leading specialists across ANZ and internationally, while building your career on some of Australia's most significant maritime infrastructure projects.
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Flex public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** REF58838W
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** Hybrid
_"I believe in the saying "You become like the people you surround yourself with."_
_I am incredibly grateful to be part of the AECOM team for over 8 years learning from some of the best in the business - both colleagues and clients alike._
_My colleagues and clients will be the judge if I am delivering a positive difference to their careers too."_
**Michael Hill, Sector Director, Ports and Bridges, Australia and New Zealand.**
**Come grow with us.**
AECOM is continuing to grow our Ports and Maritime capability across Australia and we are seeking experienced Design and Project Managers with a strong background in Ports, Coastal and Maritime Infrastructure design to support our expanding pipeline of major projects.
These opportunities may particularly appeal to professionals who are considering a move to Australia, whether permanently or for a period of time. For those looking for an international career experience, this could be an opportunity to work on complex maritime infrastructure projects while enjoying the lifestyle and natural environment that Australia is known for.
Equally, these roles may suit someone interested in relocating to Australia for a year or two to support key project delivery, before returning to their home market. With strong investment in ports, maritime and coastal infrastructure across the country, these roles offer the opportunity to work on impactful projects supporting trade, connectivity and coastal communities.
**Job Description**
We currently have multiple opportunities across Australia, at all levels of experience, as our project pipeline continues to expand.
These roles will play a key part in strengthening our Ports & Maritime leadership capability nationally, particularly as we continue building our senior technical, design and project management presence.
**How you'll make a difference**
+ Lead the design management and delivery of ports and maritime infrastructure projects, including port expansions, marine structures, coastal infrastructure and waterfront developments.
+ Own and manage packages of work, taking accountability for scope, program, technical delivery and client outcomes.
+ Coordinate with AECOM teams across Australia and and across the globe, leveraging our design capability to deliver complex maritime infrastructure projects. Act as the client interface, building trusted relationships with port authorities, government agencies and private sector clients.
+ Manage project delivery end-to-end, including design and commercial management, programme coordination and multidisciplinary technical integration.
+ Provide leadership across maritime and coastal engineering disciplines, ensuring designs align with industry standards and best practice. Support the growth of AECOM's Ports & Maritime capability globally, mentoring engineers and strengthening delivery teams.
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for these roles. Please apply, all applications will be considered.
+ Significant experience as a Design Manager, Technical Lead, Project Manager or Senior Engineer within ports, coastal or maritime infrastructure projects.
+ Strong experience managing multidisciplinary design teams across complex maritime infrastructure projects.
+ Experience delivering design and planning for ports, marine structures, coastal infrastructure or waterfront developments.
+ Demonstrated ability to own and deliver packages of work within major infrastructure programs.
+ Strong client engagement and stakeholder management skills, particularly with port authorities, government agencies or major infrastructure clients.
+ Experience coordinating teams across multiple offices, regions or international delivery environments.
+ A passion for delivering infrastructure that supports coastal communities, trade and long-term economic growth.
**Additional Information**
**Why join AECOM**
AECOM is the #1 transportation design firm globally as ranked by ENR for the last 23 years running. We deliver some of the most complex ports, coastal and maritime infrastructure projects across Australia and New Zealand. By joining our teams in Australia, you'll play a key role in delivering infrastructure that supports trade, connectivity and economic development across the region.
You'll also benefit from AECOM's national and global design network, giving you the opportunity to collaborate with leading specialists across ANZ and internationally, while building your career on some of Australia's most significant maritime infrastructure projects.
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options
+ Purchase up to 6 weeks additional annual leave per year
+ Flex public holidays - swap Easter or other holidays for ones that suit you better
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** REF58838W
**Business Line:** Transportation
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** Hybrid
Is this job a match or a miss?
Apply Now
1
Senior Manager, Future Design Machine Learning and AI Standards Lead
Kowloon City
HSBC
Posted 4 days ago
Job Viewed
Job Description
Senior Manager, Future Design Machine Learning and AI Standards Lead
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest:
Closing Date: Hybrid Worker
Date: 18 Jul 2026
**Job description**
**GCB 4**
We are currently seeking a high calibre professional to join our team as a **Senior Manager, Future Design Machine Learning and AI Standards Lead** .
**In this role you will:**
+ Own the overall roadmap for the introduction of new technologies into the FC organization. The technologies include but are not limited to Machine Learning, Generative AI (multi vendor), Blockchain and any future developments from the technology industry.Ensure that new technologies are implemented safely in the Fin Crime department taking into account data security and full traceability of outcomes delivered using these 'black box' type solutions.
+ Work across the Bank and central teams to incorporate best practices and standards from these areas into the FC usage of these technologies. Ensuring that appropriate standards are set for all new production solutions utilizing these types of technologies.Work alongside technology teams to generate Proofs of Concept which generate business value and can be taken through to full solution delivery.Ensure that the value stream adheres to relevant industry regulations and compliance standards.
+ Put effective change control in place and maintain a catalogue of the various AI/ML/BC initiatives.Ensure a proactive approach is taken to the identification of any changes in the FC risk profile and potential impact to the control framework.Assist drive, develop and implement programmes to quantify impacts and implement actions to address, manage and mitigate impacts of FC related regulatory changes across the FC control framewor.As required by leadership, attend and represent FC in governance forums and meetings
+ Develop and maintain strong relationships with key internal stakeholders across Global functions, Global businesses, Digital Business Services (DBS), Regions, Countries and Markets.Develop and maintain a strong and professional working relationship with Senior Management of FC, Risk, Audit and Finance at Business, Group and Regional levels.Liaise with relevant stakeholders to provide expertise and support on all FC related matters.Ensure appropriate timely and relevant risk information is provided to FC leadership and appropriate governance for.Support the sharing of developments and best practice across the wider FC Function
+ Resolve any / all identified issues promptly and escalate concerns to management as appropriate to ensure timely awareness of any material concerns.Maintain and observe all HSBC control standards and implement relevant policies, including the timely implementation of recommendations made by internal / external auditors and external regulators.Maintain awareness of operational risk within the value stream and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.Establish manual and automated technical processes to ensure and evidence rigorous adherence to Group policies and management of operational risk.Develop and present options to implement controls whilst retaining full benefit from investment in systems.Maintain sound understanding of key threats and system vulnerabilities and engage proactively with risk stewards to mitigate the impact of compromise
+ Support deliver the value stream approach aligned to investigation and detection outcomes to deliver a seamless integration of cross-functional expertise.Maintain and develop positive and professional working relationships with senior business leaders, Risk and Compliance colleagues at Group, Regional and Market / Entity level
+ If required, assist in the recruitment, retention and development of colleagues and alsways take responsibility for own development.Work effectively as part of a team, taking the lead where appropriate and contributing to team output and collaboration
+ Foster a learning agile culture, promoting proactive review of lessons learned.Support an inclusive environment that supports diversity and reflects the HSBC brand. Ensures effective and open communication, team building, knowledge sharing, coaching and mentoring not only within the function but to the broader organisation
**To be successful you will need:**
1. Have a strong capability in the application of newer technologies into the Fin Crime environment including running change projects across both technology and business.Have experience of how technical solutions and automation can be integrated to support value stream efficiency and effectiveness.
2. Have a problem-solving background with the ability to identify issues and work within a team to provide effective solutions.
3. Excellent communication skills with experience of facilitating collaboration across multiple teams.
4. Stakeholder management, have experience of communicating to and influencing stakeholders in a programme delivery setting.
5. Understanding the perspectives and needs of a multi-disciplinary environment and deliver in a collaborative manner.Track record of resilience and confident challenge when dealing with senior stakeholders to influence change without direct responsibility for resources or budget.Experience of working within a matrixed environment preferred, including the management of international teams
6. Excellent communication and inter-personal skills, with experience of dealing with stakeholders at all levels
7. Ability to project manage practical, cost-effective solutions to what are often complex issues.Ability to interpret and analyse a large volume of information and / or data and provide succinct summary for senior management.Ability to work independently to deliver the required level of results under pressure.Ability to prioritise conflicting demands and problem solve in a dynamic environment
8. Highly motivated self-starter with proven ability to work collaboratively within a team and deliver on time
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest:
Closing Date: Hybrid Worker
Date: 18 Jul 2026
**Job description**
**GCB 4**
We are currently seeking a high calibre professional to join our team as a **Senior Manager, Future Design Machine Learning and AI Standards Lead** .
**In this role you will:**
+ Own the overall roadmap for the introduction of new technologies into the FC organization. The technologies include but are not limited to Machine Learning, Generative AI (multi vendor), Blockchain and any future developments from the technology industry.Ensure that new technologies are implemented safely in the Fin Crime department taking into account data security and full traceability of outcomes delivered using these 'black box' type solutions.
+ Work across the Bank and central teams to incorporate best practices and standards from these areas into the FC usage of these technologies. Ensuring that appropriate standards are set for all new production solutions utilizing these types of technologies.Work alongside technology teams to generate Proofs of Concept which generate business value and can be taken through to full solution delivery.Ensure that the value stream adheres to relevant industry regulations and compliance standards.
+ Put effective change control in place and maintain a catalogue of the various AI/ML/BC initiatives.Ensure a proactive approach is taken to the identification of any changes in the FC risk profile and potential impact to the control framework.Assist drive, develop and implement programmes to quantify impacts and implement actions to address, manage and mitigate impacts of FC related regulatory changes across the FC control framewor.As required by leadership, attend and represent FC in governance forums and meetings
+ Develop and maintain strong relationships with key internal stakeholders across Global functions, Global businesses, Digital Business Services (DBS), Regions, Countries and Markets.Develop and maintain a strong and professional working relationship with Senior Management of FC, Risk, Audit and Finance at Business, Group and Regional levels.Liaise with relevant stakeholders to provide expertise and support on all FC related matters.Ensure appropriate timely and relevant risk information is provided to FC leadership and appropriate governance for.Support the sharing of developments and best practice across the wider FC Function
+ Resolve any / all identified issues promptly and escalate concerns to management as appropriate to ensure timely awareness of any material concerns.Maintain and observe all HSBC control standards and implement relevant policies, including the timely implementation of recommendations made by internal / external auditors and external regulators.Maintain awareness of operational risk within the value stream and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.Establish manual and automated technical processes to ensure and evidence rigorous adherence to Group policies and management of operational risk.Develop and present options to implement controls whilst retaining full benefit from investment in systems.Maintain sound understanding of key threats and system vulnerabilities and engage proactively with risk stewards to mitigate the impact of compromise
+ Support deliver the value stream approach aligned to investigation and detection outcomes to deliver a seamless integration of cross-functional expertise.Maintain and develop positive and professional working relationships with senior business leaders, Risk and Compliance colleagues at Group, Regional and Market / Entity level
+ If required, assist in the recruitment, retention and development of colleagues and alsways take responsibility for own development.Work effectively as part of a team, taking the lead where appropriate and contributing to team output and collaboration
+ Foster a learning agile culture, promoting proactive review of lessons learned.Support an inclusive environment that supports diversity and reflects the HSBC brand. Ensures effective and open communication, team building, knowledge sharing, coaching and mentoring not only within the function but to the broader organisation
**To be successful you will need:**
1. Have a strong capability in the application of newer technologies into the Fin Crime environment including running change projects across both technology and business.Have experience of how technical solutions and automation can be integrated to support value stream efficiency and effectiveness.
2. Have a problem-solving background with the ability to identify issues and work within a team to provide effective solutions.
3. Excellent communication skills with experience of facilitating collaboration across multiple teams.
4. Stakeholder management, have experience of communicating to and influencing stakeholders in a programme delivery setting.
5. Understanding the perspectives and needs of a multi-disciplinary environment and deliver in a collaborative manner.Track record of resilience and confident challenge when dealing with senior stakeholders to influence change without direct responsibility for resources or budget.Experience of working within a matrixed environment preferred, including the management of international teams
6. Excellent communication and inter-personal skills, with experience of dealing with stakeholders at all levels
7. Ability to project manage practical, cost-effective solutions to what are often complex issues.Ability to interpret and analyse a large volume of information and / or data and provide succinct summary for senior management.Ability to work independently to deliver the required level of results under pressure.Ability to prioritise conflicting demands and problem solve in a dynamic environment
8. Highly motivated self-starter with proven ability to work collaboratively within a team and deliver on time
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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Apply Now
2
AI ML Design Commercialization Manager - International Wealth and Premier Banking
Central
HSBC
Posted 16 days ago
Job Viewed
Job Description
AI ML Design Commercialization Manager - International Wealth and Premier Banking
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest: Branch and Retail Banking
Closing Date: Hybrid Worker
Date: 2 Jul 2026
**Job description**
**GCB 4**
We are currently seeking a high calibre professional to join our team as an **AI ML Design Commercialization Manager.**
**In this role you will:**
+ Define, own, and execute a multi-year AI product vision and roadmap specifically for HSBC Wealth & Personal Banking, aligning it with global business objectives for hyper-personalization and operational cost reduction.
+ Identify and prioritize high-impact AI-native and AI-augmented opportunities, including those leveraging Generative AI, across the entire customer lifecycle (acquisition, onboarding, engagement, retention) and internal operational workflows (e.g., servicing, compliance, risk management).
+ Conduct thorough market research, competitive analysis, and customer needs assessments to identify emerging AI trends and translate them into actionable product strategies.
+ Develop compelling business cases for AI product initiatives, including detailed financial projections, return on investment (ROI) analysis, and risk assessments.
**To be successful you will need:**
+ Minimum 12 years of hands-on analytics experience solving complex business problems using data
+ Strong analytical skills with business analysis experience or equivalent.
+ In-depth knowledge and understanding of wealth management and banking operations is a must
+ Deep knowledge and commensurate experience with AI/ML concepts, techniques and tools including Gen AI as well as strong understanding of AI Capability developments across the industry
+ Innovative - the ability to approach things differently or do different things to deliver goals.
+ Proven leadership track record in dynamic/changing banking environments and complex matrix structure
+ Good understanding of the competitor landscape and industry best practices
+ Ability to build strong relationships with stakeholders, both internally and externally
+ Exceptionally strong organizational, problem-solving & inter-personal skills. Ability to communicate clearly across all levels
+ An Entrepreneurial spirit/drive to execute quickly with the simultaneous ability to navigate through organizational complexities"
+ Strong communication skills for navigating through business requirements, ability to involve others in discussions of alternatives, asking for their suggestions and steering them to a mutually acceptable position
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest: Branch and Retail Banking
Closing Date: Hybrid Worker
Date: 2 Jul 2026
**Job description**
**GCB 4**
We are currently seeking a high calibre professional to join our team as an **AI ML Design Commercialization Manager.**
**In this role you will:**
+ Define, own, and execute a multi-year AI product vision and roadmap specifically for HSBC Wealth & Personal Banking, aligning it with global business objectives for hyper-personalization and operational cost reduction.
+ Identify and prioritize high-impact AI-native and AI-augmented opportunities, including those leveraging Generative AI, across the entire customer lifecycle (acquisition, onboarding, engagement, retention) and internal operational workflows (e.g., servicing, compliance, risk management).
+ Conduct thorough market research, competitive analysis, and customer needs assessments to identify emerging AI trends and translate them into actionable product strategies.
+ Develop compelling business cases for AI product initiatives, including detailed financial projections, return on investment (ROI) analysis, and risk assessments.
**To be successful you will need:**
+ Minimum 12 years of hands-on analytics experience solving complex business problems using data
+ Strong analytical skills with business analysis experience or equivalent.
+ In-depth knowledge and understanding of wealth management and banking operations is a must
+ Deep knowledge and commensurate experience with AI/ML concepts, techniques and tools including Gen AI as well as strong understanding of AI Capability developments across the industry
+ Innovative - the ability to approach things differently or do different things to deliver goals.
+ Proven leadership track record in dynamic/changing banking environments and complex matrix structure
+ Good understanding of the competitor landscape and industry best practices
+ Ability to build strong relationships with stakeholders, both internally and externally
+ Exceptionally strong organizational, problem-solving & inter-personal skills. Ability to communicate clearly across all levels
+ An Entrepreneurial spirit/drive to execute quickly with the simultaneous ability to navigate through organizational complexities"
+ Strong communication skills for navigating through business requirements, ability to involve others in discussions of alternatives, asking for their suggestions and steering them to a mutually acceptable position
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Is this job a match or a miss?
Apply Now
3