What Event Coordinators Jobs are in Hong Kong?
Showing 3 Event Coordinators jobs in Hong Kong
Assistant Manager/ Manager, Case Management, High Net Worth Operations
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Job Description
The Assistant Manager/ Manager plays a pivotal role in delivering a seamless, high-touch experience to HNW clients. The role requires strong coordination, attention to detail, and a client-first mindset to support complex and high-value cases.
Position Responsibilities:
+ Serve as the primary point of contact for business partners and distribution channels, ensuring timely, accurate, and high‑quality service delivery.
+ Act as a single point of contact for new business and trust‑related cases, managing the end‑to‑end process from application submission through policy issuance.
+ Coordinate with business partners, internal operations, HNW underwriters, L&C team, New Business team, and cashier to ensure smooth case progression and timely resolution of issues.
+ Collect, review, and validate client information and documentation, ensuring all policy and trust-related submissions are complete, accurate, and compliant with internal requirements.
+ Facilitate case issuance, including close follow-up on underwriting requirements and APS reports with clinics.
+ Provide case management and administrative support, such as maintaining sales progress reports and monitoring pipeline status.
+ Handle internal and external enquiries professionally, providing proactive communication and timely follow-up.
+ Act as a key liaison for trust-related matters, supporting preliminary case review, trust structure assessment, and handling of trust documentation.
+ Share best practices and support training sessions or briefings for business partners on case management and new business processes.
+ Participate in process improvement initiatives and support ad hoc projects as assigned.
Required Qualifications:
+ University graduate plus minimum 5 years of experience in life insurance, preferably in HNW segment
+ Experience in handling premium financing, trust/ PIC related business, and good understanding of HNW business model
+ High proficiency in reading and writing English
+ Good communication and presentation skill
+ Customer-orientated service
+ Strong sense of ownership and attention to details
+ Good command of spoken and written English and Chinese
+ Good PC skills including MS Word, Excel, and Power Point
When you join our team:
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Position Responsibilities:
+ Serve as the primary point of contact for business partners and distribution channels, ensuring timely, accurate, and high‑quality service delivery.
+ Act as a single point of contact for new business and trust‑related cases, managing the end‑to‑end process from application submission through policy issuance.
+ Coordinate with business partners, internal operations, HNW underwriters, L&C team, New Business team, and cashier to ensure smooth case progression and timely resolution of issues.
+ Collect, review, and validate client information and documentation, ensuring all policy and trust-related submissions are complete, accurate, and compliant with internal requirements.
+ Facilitate case issuance, including close follow-up on underwriting requirements and APS reports with clinics.
+ Provide case management and administrative support, such as maintaining sales progress reports and monitoring pipeline status.
+ Handle internal and external enquiries professionally, providing proactive communication and timely follow-up.
+ Act as a key liaison for trust-related matters, supporting preliminary case review, trust structure assessment, and handling of trust documentation.
+ Share best practices and support training sessions or briefings for business partners on case management and new business processes.
+ Participate in process improvement initiatives and support ad hoc projects as assigned.
Required Qualifications:
+ University graduate plus minimum 5 years of experience in life insurance, preferably in HNW segment
+ Experience in handling premium financing, trust/ PIC related business, and good understanding of HNW business model
+ High proficiency in reading and writing English
+ Good communication and presentation skill
+ Customer-orientated service
+ Strong sense of ownership and attention to details
+ Good command of spoken and written English and Chinese
+ Good PC skills including MS Word, Excel, and Power Point
When you join our team:
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
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0
Job Description
Senior Manager, Customer Engagement and Event
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest: Insurance
Closing Date: Office Worker
Date: 7 Jul 2026
**Job description**
**GCB 4**
We are currently seeking a high calibre professional to join our team as **Senior Manager, Customer Engagement and Event.**
**In this role you will:**
**Customer engagement delivery (people manager)**
+ Lead and develop a team to deliver end-to-end engagement program (seminars, webinars, client roundtables, partner events, hybrid formats) across PB/CMB/Broker/EB.
+ Own engagement planning cadence (annual/quarterly plan), delivery governance, execution standards and post-event evaluation.
+ Ensure proposition messaging is consistent across legacy planning, retirement, wealth growth and health, with clear customer value propositions and call-to-actions.
**Business prioritization, channel partnership and performance management**
+ Partner with channel owners to align priorities, target segments (with emphasis on HNW), and engagement objectives; manage trade-offs across competing demands.
+ Drive stakeholder alignment across proposition, marketing/communications, operations and risk/control partners to deliver at pace.
+ Track and report performance (e.g., attendance quality, leads, pipeline, conversion, customer outcomes) and drive continuous improvement through insights.
**Strategic new initiatives (growth enablement)**
+ Support the Head of Customer Event & Engagement on strategic initiatives beyond current distribution channels, including pilots, partnerships and new go-to-market approaches.
+ Build and manage project plans, governance milestones, dependencies, risks and success metrics; translate strategy into executable delivery.
**Governance, risk and controls**
+ Ensure required approvals and controls are followed for engagement activities (content sign-off, customer communications, vendor management where applicable).
+ Maintain audit-ready documentation and proactively manage delivery risks (capacity, timelines, messaging consistency, execution quality).
**To be successful you will need:**
+ Strong business prioritization capability; able to make clear trade-offs and deliver against outcomes.
+ Strong project/program management skills (planning, governance, dependency management, risk/issue management, post-implementation review).
+ Strong stakeholder management and influencing skills across multiple channels and senior stakeholders.
+ Commercial and analytical mindset: Experience delivering customer engagement/event program with measurable outcomes (financial services/wealth/insurance preferred).
+ People management experience (or strong evidence of leading through others), with coaching and performance management capability.
+ Strong communication skills (clear, concise, audience-appropriate) and high attention to detail.
HSBCLife2026
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest: Insurance
Closing Date: Office Worker
Date: 7 Jul 2026
**Job description**
**GCB 4**
We are currently seeking a high calibre professional to join our team as **Senior Manager, Customer Engagement and Event.**
**In this role you will:**
**Customer engagement delivery (people manager)**
+ Lead and develop a team to deliver end-to-end engagement program (seminars, webinars, client roundtables, partner events, hybrid formats) across PB/CMB/Broker/EB.
+ Own engagement planning cadence (annual/quarterly plan), delivery governance, execution standards and post-event evaluation.
+ Ensure proposition messaging is consistent across legacy planning, retirement, wealth growth and health, with clear customer value propositions and call-to-actions.
**Business prioritization, channel partnership and performance management**
+ Partner with channel owners to align priorities, target segments (with emphasis on HNW), and engagement objectives; manage trade-offs across competing demands.
+ Drive stakeholder alignment across proposition, marketing/communications, operations and risk/control partners to deliver at pace.
+ Track and report performance (e.g., attendance quality, leads, pipeline, conversion, customer outcomes) and drive continuous improvement through insights.
**Strategic new initiatives (growth enablement)**
+ Support the Head of Customer Event & Engagement on strategic initiatives beyond current distribution channels, including pilots, partnerships and new go-to-market approaches.
+ Build and manage project plans, governance milestones, dependencies, risks and success metrics; translate strategy into executable delivery.
**Governance, risk and controls**
+ Ensure required approvals and controls are followed for engagement activities (content sign-off, customer communications, vendor management where applicable).
+ Maintain audit-ready documentation and proactively manage delivery risks (capacity, timelines, messaging consistency, execution quality).
**To be successful you will need:**
+ Strong business prioritization capability; able to make clear trade-offs and deliver against outcomes.
+ Strong project/program management skills (planning, governance, dependency management, risk/issue management, post-implementation review).
+ Strong stakeholder management and influencing skills across multiple channels and senior stakeholders.
+ Commercial and analytical mindset: Experience delivering customer engagement/event program with measurable outcomes (financial services/wealth/insurance preferred).
+ People management experience (or strong evidence of leading through others), with coaching and performance management capability.
+ Strong communication skills (clear, concise, audience-appropriate) and high attention to detail.
HSBCLife2026
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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1
Job Description
**Job Identification:**
**Job Category:** Catering and Event Services
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You are responsible for overseeing the planning, organization, and execution of events at the hotel, working closely with clients, vendors, and internal teams to ensure all aspects of the event run smoothly. As a **Event Sales / Services Manager** , you're not just overseeing the execution of events at the hotel - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Event Planning & Execution:** Organize and manage events of various scales from concept to completion.
+ **Vendor Coordination:** Liaise with caterers, decorators, AV teams, and other vendors to ensure quality service.
+ **Client Service:** Deliver exceptional guest experiences and address client needs promptly.
+ **Budget Oversight:** Manage event budgets, control costs, and negotiate vendor contracts.
+ **Marketing & Promotion:** Develop strategies to promote events and maximize attendance.
+ **Team Leadership:** Supervise and support event staff, including scheduling and training.
+ **Logistics Management:** Coordinate transportation, accommodations, and on-site operations.
+ **Compliance & Safety:** Ensure adherence to legal, safety, and brand standards (e.g., Hilton EventReady with CleanStay and Hilton EventReady Hybrid Solutions programmes).
+ **Performance Review:** Monitor event outcomes and implement improvements.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
+ At least 3 years of experience in event planning or hospitality logistics experience in a hotel catering/events sales role preferred.
+ Familiarity with hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner).
+ Strong leadership, communication, and problem-solving skills.
+ Excellent organizational and time management abilities.
+ Able to work a flexible schedule, including nights, weekends, and holidays.
+ Multi-linguistic skill is a plus.
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
**Job Category:** Catering and Event Services
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You are responsible for overseeing the planning, organization, and execution of events at the hotel, working closely with clients, vendors, and internal teams to ensure all aspects of the event run smoothly. As a **Event Sales / Services Manager** , you're not just overseeing the execution of events at the hotel - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Event Planning & Execution:** Organize and manage events of various scales from concept to completion.
+ **Vendor Coordination:** Liaise with caterers, decorators, AV teams, and other vendors to ensure quality service.
+ **Client Service:** Deliver exceptional guest experiences and address client needs promptly.
+ **Budget Oversight:** Manage event budgets, control costs, and negotiate vendor contracts.
+ **Marketing & Promotion:** Develop strategies to promote events and maximize attendance.
+ **Team Leadership:** Supervise and support event staff, including scheduling and training.
+ **Logistics Management:** Coordinate transportation, accommodations, and on-site operations.
+ **Compliance & Safety:** Ensure adherence to legal, safety, and brand standards (e.g., Hilton EventReady with CleanStay and Hilton EventReady Hybrid Solutions programmes).
+ **Performance Review:** Monitor event outcomes and implement improvements.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
+ At least 3 years of experience in event planning or hospitality logistics experience in a hotel catering/events sales role preferred.
+ Familiarity with hotel systems (e.g., Delphi, Salesforce, OnQ, Market Planner).
+ Strong leadership, communication, and problem-solving skills.
+ Excellent organizational and time management abilities.
+ Able to work a flexible schedule, including nights, weekends, and holidays.
+ Multi-linguistic skill is a plus.
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
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2