What Quality Assurance Teams Jobs are in Hong Kong?

Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on LinkedIn, ( Facebook, Instagram ( , X ( and YouTube. ( Description
The Commercial Quality Specialist is responsible for independently providing Commercial Quality support in the affiliate. Scope of activities includes quality system requirements associated with: pharmaceutical products, medical devices, combination products, biologics and cosmetics. Specific areas of support may include Storage and Distribution, potential quality events/product shortage execution, Supplier Controls, Product Quality Review, Risk Management, Agency inspections/internal audits, CAPA, and overall Quality Manual requirements. The Sr. Specialist has an in- depth knowledge of one or more elements and is considered a subject matter expert in these areas. This position will ensure that all product, process or system related quality activities supporting the business at the affiliate from receipt of final product through distribution are in compliance with Corporate, governmental, and local regulations and requirements.
+ Responsible for the integration of local quality regulations for drugs, biologics, device and/or combination products and cosmetics.
+ Design effective quality systems, procedures and/or processes within cross functional teams to ensure compliance as well as efficiency throughout our quality systems.
+ Work on assessments to determine compliance to processes, procedures and regulations to identify potential gaps and mitigate and implement improvements.
+ Plan, prepare, review and approve quality documentation such as change controls, product reviews and other local requirements.
+ Support internal, external and MoH audits as directed by the manager, lead self inspections.
+ Coordinate and investigate quality events such as deviations, non conformances and corresponding action plans including decisions.
+ Execute supplier qualification program including performance monitoring for key suppliers.
+ Monitor metrics and KPIs to ensure compliance.
+ Support all activities governed by Good Storage and Distribution Practices including monitoring of controlled temperature and cold chain shipments.
+ Support the Management Review process for the affiliate.
Represent Commercial Quality in cross functional teams, projects and programs, as assigned by management
Qualifications
+ Bachelor's Degree in Chemistry, Pharmacy, Biology, Microbiology, Engineering or other technical/scientific area preferred.
+ 3+ years experience in quality assurance, GMP or GDP environment preferred.
+ Strong computer skills, familiarity with SAP, TrackWise, ComplianceWire and OneVault.
+ Full understanding of local GxP requirements including regulations and standards affecting device, biologics, pharmaceutical products and cosmetics with an in-depth knowledge in one or more areas
+ General knowledge and understanding of AbbVie MD, pharmaceutical, biologic and cosmetic products and regulations.
+ Ability to support projects as a team member or lead as assigned by manager
+ Experience working in both a team setting and independently. Works well with manager guidance to complete tactical objectives while able to manage own time effectively.
+ Make decisions in collaboration with management
+ Acts as an owner - uses available resources to independently complete assigned tasks
+ Influencing - Understand your stakeholders and shape communication; can negotiate to win
+ Personal Presence - Demonstrate the confidence that matches their subject matter expertise and intellectual capacity
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Req ID:
Region: Asia
Country: Hong Kong
State/Province: Hong Kong
City: Hong Kong
**Detailed Description:**
Performs tasks such as, but not limited to, the following:
+ Coordinates a wide variety of larger scale meetings and events on and off site including: schedules facilities and negotiates for their use; handles logistics; develops and distributes agendas and schedules; schedules participants; acts as the main point of contact for meeting information.
+ Coordinates national and international travel.
+ Receives and reviews incoming mail and messages and prioritizes and forwards as appropriate.
+ Prepares correspondence, agendas and presentation graphics.
+ Creates and maintains office files and databases.
+ Completes and submits expense reimbursement forms and reconciles credit card statements.
+ Interacts with internal and external customers on a daily basis.
+ Acts as an information resource in routine and unusual situations.
+ Provides interpretation of department policies and guidelines.
+ Coordinates and completes a wide variety of special projects.
+ Gathers information for production of reports, org charts, administrative procedures and company guidelines.
+ Creates forms, checklists and procedures to promote efficiency and consistent operations across the department or business unit.
+ Leads administrative meetings and luncheons, teambuilding initiatives and communication efforts to share best practices and promote teamwork.
+ Mentors new administrative assistants and provides training and work direction.
**Knowledge/Skills/Competencies:**
+ Strong knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
+ Knowledge of the applicable areas of Celestica business in which the incumbent is located.
+ Knowledge of the applicable areas of Celestica business in which the incumbent is located.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
+ Ability to evaluate multiple ongoing tasks and non-routine situations, determine priorities and organize work in a manner that allows for timely completion of projects.
+ Ability to manage a wide variety of sensitive business and employee information in a confidential manner.
+ Ability to present a positive, professional image of the company to a wide variety of contacts.
+ Ability to efficiently organize, file and retrieve hard copy and electronic information relating to the business of the work unit.
**Physical Demands:**
+ Duties of this position are generally performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
**Typical Experience:**
+ Four to six years' relevant experience
**Typical Education:**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational requirements may vary by geography.
**Notes:**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.
Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
**Citi Private Bank (CPB)** is dedicated to serving the world's wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth.
We're currently looking for a high caliber professional to join our team as a **Associate Banker** , based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
**In this role, you're expected to:**
The Associate Banker Intermediate is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
**Responsibilities:**
+ Assist the Banker in the creation of sales and marketing strategies designed to generate revenue growth and to acquire new target clients, with a focus on Investments
+ Assist the Banker with prospecting - conduct new client/prospect research, generate leads and develop prospects, network to identify referrals to new clients/prospects, and coordinate client events
+ Assist the Banker in profiling, qualifying and converting prospects into Citi Private Bank clients.
+ Client/prospect meetings - Organize the pre-call planning, organizing post-meeting notes, and maintain all client call records including call reports
+ Assist the Banker in deepening the existing client relationship through deep-dive analysis
+ Provide accurate and timely revenue tracking and deal pipeline reports and other relevant information to the Banker
+ Provide day to day support to Banker on documentation such as account opening and closing, loan disbursals, etc.
+ Provide complete service support to client, including solving complex client inquiries
+ Ensure appropriate documentation related to KYC/ AML from the client and ensure all aspects of client records and documentation are completed and updated
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**As a successful candidate, you'd ideally have the following skills and exposure:**
**Qualifications:**
+ Min. 2-5 years relevant experience
+ Knowledge of investments is required; banking and credit products desirable
+ Ability to manage relationships both internal and external; Ability to multi-task
+ Fluency in both Mandarin and Cantonese is required
**Education:**
+ Bachelor's/University degree or equivalent experience
_This position falls under the Mandatory Reference Checking (MRC) Scheme, a_ _standardised_ _reference-checking arrangement that is designed to support the integrity of authorized institutions regulated by the Hong Kong Monetary Authority. The MRC Scheme requires an in-scope institution intending to hire an individual for certain relevant positions to conduct a mandatory reference check on that individual, by requesting information about them from each relevant former and current employer. By applying for this role, you acknowledge that your reference may be shared with other participating banks in accordance with the scheme's principles._ _For further details, please refer to the_ _public website ( _of HKAB._
_Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. T_ _ake the next step in your career, apply for this role at Citi today_ _ Family Group:**
Private Client Coverage
---
**Job Family:**
Private Banker Support
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Senior Business QA Manager
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest: Branch and Retail Banking
Closing Date: Hybrid Worker
Date: 30 Jun 2026
**Job description**
**GCB 4**
We are currently seeking a high caliber professional to join our team as SENIOR BUSINESS QA MANAGER
**Principal responsibilities**
Reporting toGlobal Head of Business QAaccountable for leading, managing and driving the evolution of the Business QA function/discipline for deliverables and activities and delivery center as Agile and DevOps ways of working are further adopted. The role holder will be part of the broader Business QA capability, bringing together Business Testing and Quality functions to drive effective and efficient ways of working whilst continuing to deliver quality product to our customers. The role holder will ensure that all changes acrossGlobal Change ExecutionPortfolio meet the business criteria and customer requirements, to ensure quality of deliverables and best in class experience.
Provide leadership of a strong horizontal testing capability of internal staff and vendor engagements of multiple initiatives delivered to multiple markets of IWPB.
**Key Responsibilities:**
+ **Leadership & Strategy:**
+ Provide strategic leadership for a robust horizontal testing capability, overseeing internal staff and vendor engagements across multiple initiatives delivered.
+ Build and lead a high-performing team aligned with the principles of the Business QA capability.
+ Directly supervise and lead the Business QA teams ensuring alignment with organizational goals.
+ Act as the escalation point for project issues and concerns, providing timely resolutions.
+ **Delivery Excellence:**
+ Support the delivery production line (development, testing, and implementation), ensuring digital deliverables meet business requirements and are fit for release to customers.
+ Contribute to the successful delivery of flagship Global Change Execution Programmes.
+ Oversee internal business user engagement in business acceptance activities for customer and staff facing applications.
+ Lead the transition to Agile methodologies within the Business QA discipline.
+ **Customer Focus:**
+ Utilize external data sources and industry trends to ensure cross-browser and device coverage accurately reflects customer usage, standardizing processes while accommodating regional nuances.
+ Ensure deliverables are aligned with customer needs and operational considerations, maintaining a strong customer focus throughout.
+ **Team Leadership & Development:**
+ Provide direct leadership to a team of up to 100 FTEs and indirect leadership to vendor and partner resources within the capability.
+ Define and implement training and development plans for the team, including accreditation programs and robust performance management practices to foster a high-performance culture.
+ **Governance & Risk Management:**
+ Operate within the broader IWPB Business QA governance structures, ensuring compliance with established standards and protocols.
+ Identify key risks, issues, and interdependencies, providing appropriate mitigation strategies or escalating as necessary.
+ Develop and implement clear governance procedures within the Business QA discipline.
+ Support audits and independent program assessments as required, ensuring HSBC is not exposed to operational or reputational risk.
**Qualifications:**
+ **Technical Expertise:**
+ Strong knowledge and understanding of Agile delivery methodologies and the role of QA within them.
+ Extensive experience in customer-focused organizations, particularly in disciplines such as digital transformation or change management.
+ Deep understanding of testing processes and practices, with a proven track record of delivering quality outcomes.
+ Awareness of User-Centered Design methodology and a strong customer-centric approach.
+ **Leadership & Performance Management:**
+ Demonstrated ability to lead and develop high-performing teams, with strong performance management and team development skills.
+ Experience in process improvement and LEAN thinking methodologies.
+ **Project Management & Delivery:**
+ Excellent understanding of project methodologies, frameworks, and best practices.
+ Subject matter expertise in digital channels, including technical, commercial, market, and customer considerations.
+ Pragmatic decision-making skills, with the ability to balance commercial, risk, and customer experience factors to make clear recommendations.
+ **Communication & Relationship Management:**
+ Highly developed communication skills (written and verbal) to explain complex or technical issues effectively.
+ Strong relationship management skills to navigate conflicting priorities and satisfy a diverse range of internal and external stakeholders.
+ **Personal Attributes:**
+ Innovative mindset with the ability to approach challenges creatively and deliver results.
+ High levels of resilience, self-motivation, and the ability to adapt to a dynamic environment.
+ **Language Requirement:**
+ Fluent in English to communicate effectively with global stakeholders
+ Chinese (spoken and written) communication skills are preferred
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.

At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
**Citi Private Bank (CPB)** is dedicated to serving the world's wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth.
We're currently looking for a high caliber professional to join our team as a **Associate Banker** , based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
**In this role, you're expected to:**
The Associate Banker Intermediate is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
**Responsibilities:**
+ Assist the Banker in the creation of sales and marketing strategies designed to generate revenue growth and to acquire new target clients, with a focus on Investments
+ Assist the Banker with prospecting - conduct new client/prospect research, generate leads and develop prospects, network to identify referrals to new clients/prospects, and coordinate client events
+ Assist the Banker in profiling, qualifying and converting prospects into Citi Private Bank clients.
+ Client/prospect meetings - Organize the pre-call planning, organizing post-meeting notes, and maintain all client call records including call reports
+ Assist the Banker in deepening the existing client relationship through deep-dive analysis
+ Provide accurate and timely revenue tracking and deal pipeline reports and other relevant information to the Banker
+ Provide day to day support to Banker on documentation such as account opening and closing, loan disbursals, etc.
+ Provide complete service support to client, including solving complex client inquiries
+ Ensure appropriate documentation related to KYC/ AML from the client and ensure all aspects of client records and documentation are completed and updated
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 2-5 years relevant experience
+ Knowledge of investments is required; banking and credit products desirable
+ Ability to manage relationships both internal and external; Ability to multi-task
+ Fluency in both Mandarin and Cantonese is required
**Education:**
+ Bachelor's/University degree or equivalent experience
_This position falls under the Mandatory Reference Checking (MRC) Scheme, a_ _standardised_ _reference-checking arrangement that is designed to support the integrity of authorized institutions regulated by the Hong Kong Monetary Authority. The MRC Scheme requires an in-scope institution intending to hire an individual for certain relevant positions to conduct a mandatory reference check on that individual, by requesting information about them from each relevant former and current employer. By applying for this role, you acknowledge that your reference may be shared with other participating banks in accordance with the scheme's principles._ _For further details, please refer to the_ _public website ( _of HKAB._
_Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today_ _ Family Group:**
Private Client Coverage
---
**Job Family:**
Private Banker Support
---
**Time Type:**
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
**Citi Private Bank (CPB)** is dedicated to serving the world's wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth.
We're currently looking for a high caliber professional to join our team as a **Associate Banker** , based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
**In this role, you're expected to:**
The Associate Banker Intermediate is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
**Responsibilities:**
+ Assist the Banker in the creation of sales and marketing strategies designed to generate revenue growth and to acquire new target clients, with a focus on Investments
+ Assist the Banker with prospecting - conduct new client/prospect research, generate leads and develop prospects, network to identify referrals to new clients/prospects, and coordinate client events
+ Assist the Banker in profiling, qualifying and converting prospects into Citi Private Bank clients.
+ Client/prospect meetings - Organize the pre-call planning, organizing post-meeting notes, and maintain all client call records including call reports
+ Assist the Banker in deepening the existing client relationship through deep-dive analysis
+ Provide accurate and timely revenue tracking and deal pipeline reports and other relevant information to the Banker
+ Provide day to day support to Banker on documentation such as account opening and closing, loan disbursals, etc.
+ Provide complete service support to client, including solving complex client inquiries
+ Ensure appropriate documentation related to KYC/ AML from the client and ensure all aspects of client records and documentation are completed and updated
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 2-5 years relevant experience
+ Knowledge of investments is required; banking and credit products desirable
+ Ability to manage relationships both internal and external; Ability to multi-task
+ Fluency in both Cantonese & English is required
**Education:**
+ Bachelor's/University degree or equivalent experience
_This position falls under the Mandatory Reference Checking (MRC) Scheme, a_ _standardised_ _reference-checking arrangement that is designed to support the integrity of authorized institutions regulated by the Hong Kong Monetary Authority. The MRC Scheme requires an in-scope institution intending to hire an individual for certain relevant positions to conduct a mandatory reference check on that individual, by requesting information about them from each relevant former and current employer. By applying for this role, you acknowledge that your reference may be shared with other participating banks in accordance with the scheme's principles._ _For further details, please refer to the_ _public website ( _of HKAB._
_Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today_ _ Family Group:**
Private Client Coverage
---
**Job Family:**
Private Banker Support
---
**Time Type:**
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Team Leader - Insurance Prod Expert
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date:
Date: 9 Jul 2026
**Job description**
We are currently seeking a high calibre professional to join our team as a **Team Leader - Insurance Product Expert**
**In this role you will:**
+ The role leads and manages IPE team to support Network and Premier Relationship Managers (PRMs) to deliver the wealth key performance indicators (KPIs) and plan. The role holder works closely with INAH and branch leaders.
+ In delivering the business objectives, the role holder must also maintain the highest standards of risk management, control and compliance required by the Group, closely managing and driving the individual and collective performance of the team.
+ Provide insights and advice to optimize the product suite, sales journey, business model to accommodate the personas of onshore & offshore customers
+ Develop the people within the team, leading and coaching them to maximize their performance and realize their potential within HSBC
+ Foster a customer-centric ethos and use customer insight to continually enhance the customer experience
**To be successful you will need:**
+ Tertiary or university level education, preferably in finance, business or a related discipline
+ Over 5 years of experience in Wealth Insurance Sales management
+ Proven ability to achieve business results with sound track record
+ Strong coaching skills and strong business acumen
+ Solid experience in sales, marketing, and relationship management experience in financial services, with main focus in life insurance sales
+ Insurance licenses required
+ Certified Financial Planner or Certified Financial Marketing Professional accreditation or other relevant qualification an advantage
+ Good level of verbal English and Cantonese and Putonghua
+ Excellent communication, interpersonal and motivational skills
+ Must be a team player, enthusiastic in driving and implementing sales strategy

At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
**Citi Private Bank (CPB)** is dedicated to serving the world's wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth.
We're currently looking for a high caliber professional to join our team as a Private Banker - Taiwan Team (UHNW Segment), based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
**In this role, you're expected to:**
+ Actively identify prospects and establish contact with them/convert prospects into clients.
+ Demonstrate an in-depth understanding of clients' businesses and sources of wealth generation.
+ Anticipate events in a client's life and business which have significant financial implications.
+ Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters.
+ Build relationships with client families that cross generations to establish long-term connections to the Citi Private Bank.
+ Effectively manage client expectations regarding what can and cannot be executed on their behalf.
+ Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate.
+ Uncover needs that are not articulated or clearly expressed by the client.
+ Bring together the product experts to develop long-term solutions to strengthen relationships with the firm.
+ Help clients achieve broad financial/investment goals related to the creation and management of wealth.
+ Develop tailored solutions that address clients' investment, risk management, and financing/liquidity needs.
+ Set challenging goals, regularly monitoring progress and making adjustments to achieve objectives.
+ Plan and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction.
+ Establish a referral network and gain introductions to potential clients which generate new sales.
+ Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Citi Private Bank.
+ Help team members acquire the experience necessary to establish credibility with clients and intermediaries.
+ Demonstrate strong commitment to team success and place team goals above personal achievement.
+ Encourage team members to work together to deepen client relationships and exceed sales goals.
+ Align complementary experiences and skill sets of team members to maximize client effectiveness.
+ Build and maintain relationships with Business Partners, Colleagues and Staff.
+ Build relationships/partner with support groups in Citi Private Bank to maintain control, find solutions and resolve issues.
+ Follow standard procedures and advocate appropriate exceptions to standard practices when the bigger picture needs to be considered, and seek or grant approvals as appropriate.
+ Ensure compliance on regulatory requirements and minimizes any potential liability for Citi.
+ Ensure strong controls and effective operational and administrative services.
+ Set an example of behaviour to all staff.
+ Partner with colleagues across the Citi network to leverage capabilities and share expertise.
+ Ensure clients are presented with seamless execution of internal processes and Citigroup services.
+ Prioritize issues that need to be escalated, getting the appropriate people involved to expedite resolution.
+ Understand and communicate the risk involved with various investment strategies.
+ Establish credibility and trust with all Citi Private Bank colleagues, maintaining the highest standards of personal and professional integrity.
+ Persevere in delivering what is promised, even when obstacles arise.
+ Flag and report illegal or improper transactions, complying with all regulatory policies and control procedures regarding client acceptability.
+ Understand the broad array of products and services under the Citi umbrella.
+ Apply an in-depth level of knowledge in key investment and financing products.
+ Develop expertise to identify business opportunities and address the unique needs of specific client segments.
+ Keep abreast of financial industry developments and current global market conditions.
+ Present and communicate complex financial concepts and investment strategies with the highest degree of professionalism.
+ Seek continuous improvement, learn from mistakes and adapt behaviour, based on feedback from clients and colleagues
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**As a successful candidate, you'd ideally have the following skills and exposure:**
+ Bachelor's/University degree, Master's degree preferred
+ 6-10 years of experience
+ Professional qualifications such as Enhanced Competency Framework (ECF) ( and/or Certified Banker (CB)) (include as appropriate) under Hong Kong Institute of Bankers (HKIB) would be an advantage
+ Extensive and proven experience in Private Banking having covered the UHNW market / Extensive experience in working with and/or leading client teams and transactions / Demonstrated track record in relationship selling
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today position falls under the Mandatory Reference Checking (MRC) Scheme, a_ _standardised_ _reference-checking arrangement that is designed to support the integrity of authorized institutions regulated by the Hong Kong Monetary Authority. The MRC Scheme requires an in-scope institution intending to hire an individual for certain relevant positions to conduct a mandatory reference check on that individual, by requesting information about them from each relevant former and current employer. By applying for this role, you acknowledge that your reference may be shared with other participating banks in accordance with the scheme's principles._ _For further details, please refer to the_ _public website ( _of HKAB._
---
**Job Family Group:**
Private Client Coverage
---
**Job Family:**
Private Banker
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
**Citi Private Bank (CPB)** is dedicated to serving the world's wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth.
We're currently looking for a high caliber professional to join our team as a Senior Private Banker -Taiwan Team (UHNW Segment), based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
**In this role, you're expected to:**
+ Actively identify prospects and establish contact with them/convert prospects into clients.
+ Demonstrate an in-depth understanding of clients' businesses and sources of wealth generation.
+ Anticipate events in a client's life and business which have significant financial implications.
+ Serve as a trusted advisor to clients who frequently seek strategic advice regarding financial matters.
+ Build relationships with client families that cross generations to establish long-term connections to the Citi Private Bank.
+ Effectively manage client expectations regarding what can and cannot be executed on their behalf.
+ Maintain full understanding of client goals and risk tolerance to ensure that financial strategies are appropriate.
+ Uncover needs that are not articulated or clearly expressed by the client.
+ Bring together the product experts to develop long-term solutions to strengthen relationships with the firm.
+ Help clients achieve broad financial/investment goals related to the creation and management of wealth.
+ Develop tailored solutions that address clients' investment, risk management, and financing/liquidity needs.
+ Set challenging goals, regularly monitoring progress and making adjustments to achieve objectives.
+ Plan and prioritize daily, weekly, and monthly activities to maximize revenue growth and client satisfaction.
+ Establish a referral network and gain introductions to potential clients which generate new sales.
+ Close the deal, making concessions that are appropriate and in line with the fundamental interests of the Citi Private Bank.
+ Help team members acquire the experience necessary to establish credibility with clients and intermediaries.
+ Demonstrate strong commitment to team success and place team goals above personal achievement.
+ Encourage team members to work together to deepen client relationships and exceed sales goals.
+ Align complementary experiences and skill sets of team members to maximize client effectiveness.
+ Build relationships/partner with support groups in Citi Private Bank to maintain control, find solutions and resolve issues.
+ Follow standard procedures and advocate appropriate exceptions to standard practices when the bigger picture needs to be considered, and seek or grant approvals as appropriate.
+ Ensure compliance on regulatory requirements and minimizes any potential liability for Citi.
+ Ensure strong controls and effective operational and administrative services.
+ Partner with colleagues across the Citi network to leverage capabilities and share expertise.
+ Ensure clients are presented with seamless execution of internal processes and Citigroup services.
+ Prioritize issues that need to be escalated, getting the appropriate people involved to expedite resolution.
+ Understand and communicate the risk involved with various investment strategies.
+ Establish credibility and trust with all Citi Private Bank colleagues, maintaining the highest standards of personal and professional integrity.
+ Flag and report illegal or improper transactions, complying with all regulatory policies and control procedures regarding client acceptability.
+ Understand the broad array of products and services under the Citi umbrella.
+ Apply an in-depth level of knowledge in key investment and financing products.
+ Develop expertise to identify business opportunities and address the unique needs of specific client segments.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**As a successful candidate, you'd ideally have the following skills and exposure:**
+ Bachelor's/University degree, Master's degree preferred
+ 15+ years of experience
+ Professional qualifications such as Enhanced Competency Framework (ECF) ( and/or Certified Banker (CB)) (include as appropriate) under Hong Kong Institute of Bankers (HKIB) would be an advantage
+ Extensive and proven experience in Private Banking having covered the UHNW market / Extensive experience in working with and/or leading client teams and transactions / Demonstrated track record in relationship selling
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today position falls under the Mandatory Reference Checking (MRC) Scheme, a_ _standardised_ _reference-checking arrangement that is designed to support the integrity of authorized institutions regulated by the Hong Kong Monetary Authority. The MRC Scheme requires an in-scope institution intending to hire an individual for certain relevant positions to conduct a mandatory reference check on that individual, by requesting information about them from each relevant former and current employer. By applying for this role, you acknowledge that your reference may be shared with other participating banks in accordance with the scheme's principles._ _For further details, please refer to the_ _public website ( _of HKAB._
---
**Job Family Group:**
Private Client Coverage
---
**Job Family:**
Private Banker
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.