What Senior Qa Managers Jobs are in Hong Kong?

Senior Business QA Manager
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest: Branch and Retail Banking
Closing Date: Hybrid Worker
Date: 30 Jun 2026
**Job description**
**GCB 4**
We are currently seeking a high caliber professional to join our team as SENIOR BUSINESS QA MANAGER
**Principal responsibilities**
Reporting toGlobal Head of Business QAaccountable for leading, managing and driving the evolution of the Business QA function/discipline for deliverables and activities and delivery center as Agile and DevOps ways of working are further adopted. The role holder will be part of the broader Business QA capability, bringing together Business Testing and Quality functions to drive effective and efficient ways of working whilst continuing to deliver quality product to our customers. The role holder will ensure that all changes acrossGlobal Change ExecutionPortfolio meet the business criteria and customer requirements, to ensure quality of deliverables and best in class experience.
Provide leadership of a strong horizontal testing capability of internal staff and vendor engagements of multiple initiatives delivered to multiple markets of IWPB.
**Key Responsibilities:**
+ **Leadership & Strategy:**
+ Provide strategic leadership for a robust horizontal testing capability, overseeing internal staff and vendor engagements across multiple initiatives delivered.
+ Build and lead a high-performing team aligned with the principles of the Business QA capability.
+ Directly supervise and lead the Business QA teams ensuring alignment with organizational goals.
+ Act as the escalation point for project issues and concerns, providing timely resolutions.
+ **Delivery Excellence:**
+ Support the delivery production line (development, testing, and implementation), ensuring digital deliverables meet business requirements and are fit for release to customers.
+ Contribute to the successful delivery of flagship Global Change Execution Programmes.
+ Oversee internal business user engagement in business acceptance activities for customer and staff facing applications.
+ Lead the transition to Agile methodologies within the Business QA discipline.
+ **Customer Focus:**
+ Utilize external data sources and industry trends to ensure cross-browser and device coverage accurately reflects customer usage, standardizing processes while accommodating regional nuances.
+ Ensure deliverables are aligned with customer needs and operational considerations, maintaining a strong customer focus throughout.
+ **Team Leadership & Development:**
+ Provide direct leadership to a team of up to 100 FTEs and indirect leadership to vendor and partner resources within the capability.
+ Define and implement training and development plans for the team, including accreditation programs and robust performance management practices to foster a high-performance culture.
+ **Governance & Risk Management:**
+ Operate within the broader IWPB Business QA governance structures, ensuring compliance with established standards and protocols.
+ Identify key risks, issues, and interdependencies, providing appropriate mitigation strategies or escalating as necessary.
+ Develop and implement clear governance procedures within the Business QA discipline.
+ Support audits and independent program assessments as required, ensuring HSBC is not exposed to operational or reputational risk.
**Qualifications:**
+ **Technical Expertise:**
+ Strong knowledge and understanding of Agile delivery methodologies and the role of QA within them.
+ Extensive experience in customer-focused organizations, particularly in disciplines such as digital transformation or change management.
+ Deep understanding of testing processes and practices, with a proven track record of delivering quality outcomes.
+ Awareness of User-Centered Design methodology and a strong customer-centric approach.
+ **Leadership & Performance Management:**
+ Demonstrated ability to lead and develop high-performing teams, with strong performance management and team development skills.
+ Experience in process improvement and LEAN thinking methodologies.
+ **Project Management & Delivery:**
+ Excellent understanding of project methodologies, frameworks, and best practices.
+ Subject matter expertise in digital channels, including technical, commercial, market, and customer considerations.
+ Pragmatic decision-making skills, with the ability to balance commercial, risk, and customer experience factors to make clear recommendations.
+ **Communication & Relationship Management:**
+ Highly developed communication skills (written and verbal) to explain complex or technical issues effectively.
+ Strong relationship management skills to navigate conflicting priorities and satisfy a diverse range of internal and external stakeholders.
+ **Personal Attributes:**
+ Innovative mindset with the ability to approach challenges creatively and deliver results.
+ High levels of resilience, self-motivation, and the ability to adapt to a dynamic environment.
+ **Language Requirement:**
+ Fluent in English to communicate effectively with global stakeholders
+ Chinese (spoken and written) communication skills are preferred
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.

Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on LinkedIn, ( Facebook, Instagram ( , X ( and YouTube. ( Description
The Commercial Quality Specialist is responsible for independently providing Commercial Quality support in the affiliate. Scope of activities includes quality system requirements associated with: pharmaceutical products, medical devices, combination products, biologics and cosmetics. Specific areas of support may include Storage and Distribution, potential quality events/product shortage execution, Supplier Controls, Product Quality Review, Risk Management, Agency inspections/internal audits, CAPA, and overall Quality Manual requirements. The Sr. Specialist has an in- depth knowledge of one or more elements and is considered a subject matter expert in these areas. This position will ensure that all product, process or system related quality activities supporting the business at the affiliate from receipt of final product through distribution are in compliance with Corporate, governmental, and local regulations and requirements.
+ Responsible for the integration of local quality regulations for drugs, biologics, device and/or combination products and cosmetics.
+ Design effective quality systems, procedures and/or processes within cross functional teams to ensure compliance as well as efficiency throughout our quality systems.
+ Work on assessments to determine compliance to processes, procedures and regulations to identify potential gaps and mitigate and implement improvements.
+ Plan, prepare, review and approve quality documentation such as change controls, product reviews and other local requirements.
+ Support internal, external and MoH audits as directed by the manager, lead self inspections.
+ Coordinate and investigate quality events such as deviations, non conformances and corresponding action plans including decisions.
+ Execute supplier qualification program including performance monitoring for key suppliers.
+ Monitor metrics and KPIs to ensure compliance.
+ Support all activities governed by Good Storage and Distribution Practices including monitoring of controlled temperature and cold chain shipments.
+ Support the Management Review process for the affiliate.
Represent Commercial Quality in cross functional teams, projects and programs, as assigned by management
Qualifications
+ Bachelor's Degree in Chemistry, Pharmacy, Biology, Microbiology, Engineering or other technical/scientific area preferred.
+ 3+ years experience in quality assurance, GMP or GDP environment preferred.
+ Strong computer skills, familiarity with SAP, TrackWise, ComplianceWire and OneVault.
+ Full understanding of local GxP requirements including regulations and standards affecting device, biologics, pharmaceutical products and cosmetics with an in-depth knowledge in one or more areas
+ General knowledge and understanding of AbbVie MD, pharmaceutical, biologic and cosmetic products and regulations.
+ Ability to support projects as a team member or lead as assigned by manager
+ Experience working in both a team setting and independently. Works well with manager guidance to complete tactical objectives while able to manage own time effectively.
+ Make decisions in collaboration with management
+ Acts as an owner - uses available resources to independently complete assigned tasks
+ Influencing - Understand your stakeholders and shape communication; can negotiate to win
+ Personal Presence - Demonstrate the confidence that matches their subject matter expertise and intellectual capacity
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

Assistant Index Review Manager - Hang Seng Index - Hang Seng Bank (HK)
Location:
Central, Hong Kong Island, HK
Brand: Hang Seng Bank
Area of Interest: Asset and Wealth Management
Closing Date: Hybrid Worker
Date: 4 Jul 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Hang Seng Indexes Company Ltd**
Hang Seng Indexes Company Limited ('Hang Seng Indexes Company') manages and compiles the Hang Seng Family of Indexes, which cover stocks listed in Hong Kong and Mainland China. Our index series includes the Hang Seng Index, the Hang Seng China Enterprises Index and the Hang Seng TECH Index, as well as Stock Connect, Greater Bay Area and sector-related indexes.
Hang Seng Indexes Company is a wholly owned subsidiary of Hang Seng Bank. Our company is a team of professionals who strives for delivering quality, efficient and world-class index complier services to customers and financial institutions around the world.
We are currently seeking a high caliber professional to join our team as **Assistant Index Review Manager.**
**Principal responsibilities**
+ Conduct regular constituent review and index rebalance for Hang Seng Family of Indexes and manage all data required for the processes;
+ Ensure the accuracy of the industry classification and ownership structure analysis results for listed companies;
+ Establish procedures and manuals for all operational processes;
+ Identify solutions for process streamlining and provide business requirements to IT for system enhancements to enhance productivity;
+ Manage and control of the overall quality of the index system (including conducting User Acceptance Test prior to system implementation) to ensure that the system runs smoothly;
+ Manage projects in relation to new index development or index review/ rebalance
Requirements
+ University degree in Quantitative Finance, Finance, Economic, Quantitative Analysis, Statistics or a related discipline;
+ Proven work experience, preferably with financial data management or equity market operation background;
+ Proficiency in Python, while having experience in Excel VBA, SQL and Bloomberg / Reuters / Factset / Wind;
+ Sound knowledge of corporate actions in Hong Kong and/or PRC stock markets;
+ Detail-minded and diligent; strong numerical sense, with an ability to work under pressure and independently;
+ Proficiency in both English and Chinese;
+ Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
(Candidates with less experience will be considered for the position of **Index Review Officer)**
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
HSIL

**MD - Relationship Manager**
The Managing Director - Relationship Manager will partner with the Head of Asset Manager Relationships and leaders across Citi Wealth and the broader bank to build out and implement this critical commercial function. This role will be responsible for key initiatives related to business development and generation of new commercial activity to grow revenues and, ultimately, assets under management across Citi Wealth.
The candidate will work closely with the Citi Wealth stakeholders in implementing a relationship governance framework for Citi Wealth's asset manager partners that aligns with Citi's firmwide commercial priorities. The hire is also expected to directly manage a sub-set of high-profile, complex external manager relationships in fulfilling this role.
**The functional focus areas for this role are:**
+ Partner strategy development and accountability - Work with Citi Wealth leaders in conjunction with firmwide stakeholders to manage a tiering system for Asset Manager partners and an "account plan" framework for each relationship tier, including multi-year revenue targets and associated execution action plans (e.g., multiyear distribution agreements).
+ Partner engagement model and evaluation - Develop wholesome set of manager quantitative and qualitative KPIs with input from the business and other key firm leadership. Establish appropriate levels of collaboration with Asset Managers on advisor and end-client marketing and product fundraising commensurate with Manager evaluation metrics and forward progress.
+ Design and implement an appropriate governance approach and routines for the Asset Manager Relationship Management program. The stages of the governance, oversight and monitoring approach include:
+ Establish a maturity assessment of where Citi Wealth is today versus where we need to be to be able to anchor the program around this assessment
+ Define the scope of the specific relationship with each Asset Manager partner
+ Produce a plan with each Asset Manager partner to deliver the strategic partnership mutual benefits
+ Develop mutually defined and agreed qualitative and quantitative goals with the Asset Manager partners
+ Assess progress towards the mutual agreed goals
+ Conduct Asset Manager partner reviews on a regular and systematic basis
+ Conduct parallel internal reviews on Asset Manager relationships in aggregate and reassess/re-underwrite relationship tiering at least once annually
+ Coverage of Asset Manager partners - this role will have direct accountability for managing a set of Manager relationships
+ Team buildout and management - work closely with the Head of Asset Manager Relationships to staff and assign functional and Asset Manager-specific responsibility across the team. Work with the Head of Asset Manager Relationships to make smart, efficient resourcing and partner coverage decisions. Establish a set of individual- and team-level success metrics and oversee regular progress reporting.
+ Business intelligence - determine industry benchmarking against key commercial metrics such as platform and sponsorship fees, assets raised, methods for deepening manager engagement, level of access granted to Citi Wealth front-line staff (e.g., bankers, investment counselors) and deliver key findings to Wealth leadership.
+ Client intelligence - identify relevant industry trends in delivery of asset management product to the Wealth channel; deliver insights and recommendations on those that Citi is well positioned to implement, and work with internal and external partners to execute.
+ Solutions development - help identify new ways to work with Asset Manager partners to deliver investment products/solutions through the Citi Wealth ecosystem and partner with Citi Wealth leaders to design targeted sales campaigns and new product solutions based on industry/client intelligence to maximize commercial impact.
+ Partnerships in Alternatives / Private Markets - provide perspectives and coordination with iCapital as may be required in delivering private markets products and marketing them to Wealth clients.
+ Events - Support conference planning and other Asset Manager- and/or Citi-hosted events and evaluation of prospective event requests.
+ Citi Academy - help coordinate manager participation, funding, content / thought leadership delivery to Citi financial advisors and bankers.
**In the fulfilment of the role, the new hire will:**
+ Work effectively with Citi Wealth Business, Regional, Investment, and Executive leaders as well as with stakeholders across the wider bank such as Banking, Markets, Services, to successfully deliver on the key functions above and receive their feedback for future development.
+ Work closely with other senior leaders to help ensure Citi Wealth's key priorities and execution around external Asset Manager partners are aligned with the key leadership around the firm.
+ Develop a strong network across Citi through intentional engagement and regular communication with peers across other business lines
+ In general, support the Head of Asset Manager Relationships in execution of strategic priorities especially the key initiatives that have been identified in the pursuit of Wealth's vision and mission.
**Skills/ Qualifications:** _The successful candidate will benefit from having:_
+ Bachelor's Degree, Masters or CFA a plus but not required.
+ Relevant licenses
+ Greater than 15 years' work experience
+ Experience having led business development, sales teams, or strategic client programs before
+ Deep understanding of the asset management industry including public and private market asset classes
+ Proven experience working with high performing teams.
+ Proven ability to work well horizontally and vertically.
+ Ability to lead by influence as well as directly.
+ Experience working in a complex and matrixed team.
+ Willingness and inclination to lead and work well with team.
+ Strong organizational skills
+ Self-motivated as well as ability to motivate others.
+ Creativity and willingness to innovate.
+ Ability to work under time pressures both individually and as a team member
+ Experience in providing a high level of service to key clients both reactively and proactively.
_This position falls under the Mandatory Reference Checking (MRC) Scheme, a standardised reference-checking arrangement that is designed to support the integrity of authorized institutions regulated by the Hong Kong Monetary Authority. The MRC Scheme requires an in-scope institution intending to hire an individual for certain relevant positions to conduct a mandatory reference check on that individual, by requesting information about them from each relevant former and current employer. By applying for this role, you acknowledge that your reference may be shared with other participating banks in accordance with the scheme's principles. For further details, please refer to the public website of HKAB._
---
**Job Family Group:**
Private Client Product Services
---
**Job Family:**
Investment Leadership
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Manage business requirements, impact analysis, business solution recommendations, quality control and UAT of assigned projects/initiatives as per agreed scopes, costs and timeline.
Job Responsibilities:
+ Manage business requirements gathering, analysis and documentation. Bridge business users and IT teams to ensure business requirements well address change/project objectives and validate technical solution and/or processes fulfilling the objectives.
+ Act as an agent between business users and technical teams to ensure delivery of effective solutions to meet business priorities.
+ Work closely with business users and IT team to drive user testing including test scenario, cycle plan, test cases, pre-UAT quality check, monitoring bug fixing & retest progress, chairing daily UAT meeting etc.
+ Recommend impact option analysis to resolve issues, risks, dependencies and changes requests etc. for Sponsor/Management decision.
+ Coach and educate project team members/business users to uplift project delivery effectiveness.
+ Be Center of Excellence (COE) to conduct train-the-trainer to project team members/business users and Change Delivery team to ensure key business knowledges are well documented and leveraged amongst the Organization.
Job Requirements:
+ Strong interpersonal, presentation and influencing skills
+ Excellent analytical mind, problem solving, planning & implementation skills
+ Proven track record of hands on end to end project business analysis under multinational, complex and matrix organizational environment
+ Broad understanding of business practices and processes in insurance/financial industry
+ Desired business or relevant tertiary qualifications with more than 3 years hands on experience in business analysis, preferably in insurance/financial industry
+ BA experiences on digital, compliance, process reengineering is preferable.
+ Change advocate and enjoy driving things happen
+ Ability to work in high pressured, timeline driven environment
+ Energetic with "can-do" attitude
+ Good driver as well as team player
+ Able to work independently and be a fast learner
**About The Cigna Group**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Business Analyst
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date:
Date: 13 Jun 2026
**Job description**
**GCB 5**
We are currently seeking a high calibre professional to join our team as a Business Analyst.
**In this role you will:**
+ Responsible for capturing, analysing and documenting business requirements, creation of epics and writing user stories and managing product backlog.
+ Support with the translation of business requirements and designs into more detailed functional requirement.
+ Create analysis of customer journeys and product functionality
+ Support the business owner to prioritise product backlog by providing insight based on business knowledge, investigations, and analysis.
+ Responsible for investigating operational issues, problems and new opportunities. Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business / change impact.
+ Manage the delivery of complex customer experience enhancement initiatives from design through to release.
+ Work directly with various stakeholders across multiple geographies, such as Product Owners, Business Analysts, Process Designers, IT, and Digital teams to produce accurate delivery estimates and manage the transition from analysis through to design and delivery.
+ Ensure risks and issues are identified and managed closely and remove project delivery blockers.
+ Drive all stakeholders to deliver on time and to the required quality standards.
+ Contribute to post implementation reviews to demonstrate success and progress of projects.
+ Develop various project documentation to stakeholders (e.g., Project Plan, Status Report, Implementation checkpoints)
+ Supporting the delivery production line (development, testing and implementation) ensuring digital deliverables meet business requirements and are fit for purpose to release to customers.
**To be successful you will need:**
+ Knowledge of Capital Markets &Trading products (Stocks, Bonds, Structured products, and FX) and related trade flows project delivery experience will be an advantage.
+ Extensive experience in gathering business requirements and conducting design activity, with a mix of business, operations and technology focused projects.
+ Proven ability to work across regions whilst maintaining a global perspective.
+ Sound judgmental skills to identify and resolve problems.
+ Ability to adopt a growth mindset and proactively identify and bring about change opportunities.
+ Great sense of ownership and servicing mindset to ensure efficient and effective change process.
+ University graduate in related disciplines or other relevant qualifications
+ Effective communication, inter-personal and negotiating skills.
+ Excellent decision making and problem-solving ability.
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
**HK L4B Channel team Intern**
**Key Responsibilities**
Support daily operations across L4B Channel partner
Assist in campaign setup, promotion tracking, and execution during key sales events
Prepare weekly and monthly sales reports, performance dashboards, and business analysis.
Conduct competitor monitoring
Assist with ad-hoc projects and other assignments from the channel team.
**Focus Areas**
Maintain accurate pipeline management by entering and tracking the opportunities/pipelines within Salesforce
Assist in overseeing pricing management within the Connect Partner channel and administering quotation processes.
**Requirements**
Undergraduate or graduate student.
Available to work at least 4 days per week.
Proficient in Excel and PowerPoint.
Strong analytical skills and attention to detail.
Good communication and coordination skills.
**Preferred Qualifications**
Familiarity with data analysis and reporting.
Experience in student organizations, projects, or internships.
Passion for technology and consumer electronics.
\#LI-LC1
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at for assistance and we will get back to you as soon as possible.

The Technology Lead Business Analyst, Vice President is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
**Responsibilities:**
+ Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
+ Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding
+ Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
+ Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
+ Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
+ Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 6-10 years of experience in business analysis or systems analysis
+ Demonstrated expertise in presenting and using planning tools
+ Proven diplomatic and analytical skills
+ Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
**Education:**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
**About the Role**
This is a challenging and exciting opportunity to join a front-office facing technology team within our Equities Technology group. You will collaborate directly with the trade floor business unit to develop and enhance our strategically important Cash Low Touch platform.
The Equities business has set an ambitious growth plan, and a strong BA/PM is critical to achieving our goals. The successful candidate will play a key role in enhancing our leading position in the financial market, working in a fast-paced environment alongside a team of highly experienced technologists. You will be part of the Global Cash Equities Low Touch BA/PM team, with resources across London, Belfast, New York, New Jersey, Toronto, Singapore, Hong Kong, and Pune.
**Your Responsibilities Will Include**
As a hybrid Business Analyst and Project Manager, you will own the analysis and project management for key technology initiatives benefiting the Cash Equities, Delta 1, and Derivatives businesses.
**Project & Program Management:**
+ Manage the end-to-end delivery of critical projects, including business discretionary, mandatory, and regulatory initiatives.
+ Chair and drive project-related meetings, providing clear status reporting on progress, next steps, issues, and risks to all stakeholders.
+ Provide project and program oversight, manage budgets, and resolve day-to-day project issues and conflicting workload priorities.
+ Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
**Business Analysis & Delivery:**
+ Partner with the business to drive technology governance and define clear, documented functional requirements to Citi standards.
+ Conduct detailed business analysis to support strategic platform improvements and client requests, including scope definition and dependency mapping.
+ Coordinate with development, testing, and production support teams to plan releases and provide post-implementation support.
**Stakeholder Engagement & Change Management:**
+ Interact frequently with stakeholders at all levels, from junior analysts to senior management, across Front Office, Middle Office, Finance, Compliance, and Risk.
+ Assist and support the user community with change management, ensuring release contents are understood by producing clear release notes and overseeing test case creation.
+ Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications and Experience**
**Required:**
+ Significant experience in a hybrid Business Analyst / Project Manager role, with a proven delivery record across the full project lifecycle (prioritization, requirements, design, development, testing, and deployment).
+ Demonstrated ability to run multiple projects simultaneously involving both process change and technology enhancements.
+ Strong experience managing competing priorities in a complex, multi-stakeholder environment.
+ Excellent problem-solving, negotiation, and interpersonal skills.
+ Ability to handle complex projects independently and thrive in a high-pressure environment.
+ A self-motivated and proactive approach with the ability to prioritize tasks and meet deadlines according to business needs.
**Preferred:**
+ Front-office experience in Equities, particularly Cash Equities.
+ Solid understanding of the full trade life cycle, including pre-trade, compliance, and regulatory controls.
+ Knowledge of the key functions and processes of the Cash and Delta 1 businesses.
+ Experience delivering regulatory projects and understanding their unique constraints.
+ Exposure to Agile project management principles and methodologies.
+ A keen attention to detail and relevant product knowledge.
+ Strong communication and stakeholder management skills; ability to influence
---
**Job Family Group:**
Technology
---
**Job Family:**
Business Analysis / Client Services
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

**Calling all innovators - find your future at Fiserv.**
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
**Job Title**
Senior Enterprise & Partnership Sales Manager
**What does a successful Senior Enterprise Sales Manager do at Fiserv?**
As part of the APAC Digital Commerce team, you are responsible for driving new sales, profitability and growing the revenue, while collaborating with the broader leadership team as vital to ensure the success of overall business unit. Primary focus will be developing and expanding the business line(s) sales, product penetration and focused strategy, all within the context of the broader teams strategy and goals.
**What you will do:**
+ Act as a hunter to define the top global/ regional/Omni-channel merchants within APAC and build the relationship with the reference team to promote and influence the adoption of Fiserv solutions
+ Assist in managing alliances/partnerships clients and the retention, growth and customer satisfaction of accounts.
+ Works toward mutual goals and objectives to build awareness and support of overall strategic benefits of the alliance.
+ Incumbents will hold new sales responsibilities.
+ Alliances/partnerships/Enterprise may be established between Fiserv and third party sales organizations such as ISOs, Agents, Agent Banks, Value Added Resellers (VARs), Third Party Resellers, and others.
**What you will need to have:**
+ 8-10 years' experience in Sales and Partnership management with strong consultative and strategic sales support skill sets.
+ Experience with Terminal certification, Retail ISO and PayFac is highly preferred
+ Relevant experience gained within a product sales / relationship role in supporting major banking, finance & technology partners are desirable.
+ Entrepreneurial and innovative, with the desire and capability to identify opportunities and develop new or alternative propositions for clients.
+ Highly self-motivated and results driven while being open to assume responsibilities by stepping up.
+ Excellent team player to facilitate close partnering with local and regional teams.
+ Demonstrated strong problem solving and analytical skills.
+ Strong interpersonal communication skills and thrive with engaging all levels of stakeholders.
+ Passion to learn new skills and ability to gain an understanding quickly.
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
**Our commitment to Diversity and Inclusion:**
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
**Note to agencies:**
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
**Warning about fake job posts:**
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.