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Senior Customer Service Manager (Card and Loans Section) - Hang Seng Bank (HK)
Location:
Kowloon Bay, Kowloon, HK
Brand: Hang Seng Bank
Area of Interest: Call Centre
Closing Date: Hybrid Worker
Date: 21 Jul 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Customer Contact Centre**
Hang Seng's Customer Contact Centre has been ranked one of the best phone banking service providers for consecutive years. Our team strives to provide professional services for a wide range of banking products to address customers' different services and financial needs.
We are currently seeking high caliber professionals to join our team as **Senior Customer Service Manager (Card and Loans Section)** , reporting to Head of Customer contact Centre
**Principal responsibilities**
+ To lead, manage and motivate the Call Centre Customer Service Department (Card and Loans) to deliver best-in-class service, meeting or exceeding all KPIs and within budget. This critical team is accountable for providing seamless one-stop-shop service to customers and driving up sales opportunities through different contact channels with our customers.
+ To be responsible for end-to-end customer contact processes and the associated customer experience, supporting cross team initiatives to drive improvements, improve efficiency and reduce complaints as well as increase the NPS of Call Centre.
+ To participate in implementing transformational contact centre technologies to help drive modernization of Call Centre and customer experience, leveraging channel shift and self-serve.
+ To ensure compliance with all relevant internal guidelines and external regulatory requirements, including management of operational risk and adherence to the bank's standard of ethical behavior.
**Requirements**
+ University graduate in business, operations management or finance
+ Proven experience in managing consumer/retail banking channels and call centres, including strategy execution, products support, hotlines setup, phone banking projects, sales and service management
+ Sound operations and people management knowledge of branches and call centres, preferably with experience in managing a team of 50+ staff.
+ Strong background in call centres and digital banking, covering various products including Insurance, cards, loans and mortgages.
+ Proficiency in both English and Chinese.
RBW
**You'll achieve more when you join Hang Seng Bank Limited.**
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
by Hang Seng Bank Limited

Head of Branch Tech, HK
Location:
Kowloon City, Kowloon, HK
Brand: HSBC
Area of Interest:
Closing Date: Hybrid Worker
Date: 21 Jul 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Hong Kong Technology comprises 3,000+ employees globally, primarily based in the hub locations of Hong Kong, our Strategic Development Centres in Guangzhou and Xi'an (China). Tech professionals work in partnership with the business who rely on us for delivering innovative, robust, stable platforms to enable their investment, and financial solutions for clients.
We are currently seeking a high caliber professional to join our team as **Head of Branch Tech HK.**
**Role Purpose**
Lead the strategy, design and delivery of Branch Technology for Hong Kong, covering Staff Channels, Customer Onboarding services, and General Banking services. Accountable for ensuring seamless, secure integration between branch services and core banking platforms, enabling efficient operations, strong controls, and a consistent customer experience across physical and digital journeys.
This role is a key technology leader for the HK Technology agenda, driving outcomes across core banking transformation, card platform modernisation, and digital platform transformation, with a strong focus on enabling growth in the Non-Resident Chinese (NRC) segment.
**In this role, you will:**
+ Own the Hong Kong Branch Technology strategy, target architecture and multi-year roadmap aligned to business priorities and Group technology direction.
+ Define the end-to-end branch service model across staff-assisted and self-service journeys, ensuring consistent customer outcomes and operational efficiency.
+ Drive simplification and standardisation of branch solutions, reducing fragmentation and improving maintainability.
+ Lead delivery and modernisation of staff channels used in branches, improving usability, performance and resilience.
+ Ensure role-based access, strong authentication/authorisation, and secure handling of customer data in colleague workflows.
+ Improve colleague productivity through workflow optimisation, automation and reduction of manual steps.
+ Deliver technology simplification, reducing complexity, improving maintainability, and accelerating time-to-market through standardisation and reuse.
+ Manage delivery governance across multiple workstreams, vendors/partners (where relevant), and cross-boundary teams; ensure clear prioritisation and transparent reporting.
+ Lead predictable execution across a portfolio of initiatives, balancing regulatory commitments, resilience uplift, and business growth priorities.
+ Support the Hong Kong CIO on relevant regulatory engagement and Board-level relationships, providing clear updates, risk positions, and delivery confidence.
+ Establish and embed strong engineering practices (DevSecOps, automated testing, CI/CD, quality gates) to increase delivery speed without compromising safety, stability, or control.
+ Own audit outcomes for the domain; ensure timely remediation and sustainable closure of findings with evidence-based control operation.
+ Act as a senior Technology executive, engaging stakeholders at all levels; manage relationships with Hong Kong business counterparts (e.g., Business COOs/CEOs) and ensure delivery of end-to-end services aligned to business needs.
+ Provide transparency on total technology cost; continuously drive efficiency through Agile, DevOps, and innovation to understand and influence cost drivers in line with Technology direction.
+ Build and develop a world-class Technology team with strong leadership and technical capability to support the Hong Kong business and maintain competitiveness in financial services.
+ Promote Hong Kong Technology as a global organisation and ensure appropriate coverage for all Technology services delivered to the Hong Kong domain.
Requirements:
+ Ideally an advanced degree holder with experience and proven track record to influence /manage functionally and work independently
+ Proven track record delivering branch technology and/or staff channel platforms, including onboarding and servicing journeys.
+ Strong experience integrating channel applications with core banking and enterprise services, with clear interface governance.
+ Experience driving modernization of legacy platforms and simplifying complex technology states
+ Prior experience as CIO managing multiple businesses
+ Strong and developed leadership skills
+ Excellent team player with strong interpersonal skills
+ Highly-developed negotiation skills with the ability to influence across the matrix
+ Keen understanding of key strategic trends
+ Ability to drive meaningful business development and change
+ Strong decision maker, management of Operational, Financial crime and Cyber Risk
+ Ability to operate effectively in a highly matrix environment
+ Strong drive for innovation and digital agenda
+ Strong commercial sense and ability to reconcile complex details into organized simple views
+ Good communications skills and ability to motivate and communicate at all levels of the organization
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regards to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.

Analyst, Debt Capital Markets
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date: Office Worker
Date: 21 Jul 2026
**Job description**
The Capital Solutions team is a core part of the Financing Solutions function within Debt Capital Markets ("DCM") that specialises in structured debt instruments such as hybrid capital. The team plays an instrumental role in the origination (and execution) of hybrid capital transactions, including designing and structuring instruments to achieve various client objectives (e.g. regulatory capital, ratings and accounting).
The global Capital Solutions team comprises 8 people across Hong Kong, London and New York and we are currently seeking a high calibre professional to join our team as an **Analyst** to join the Hong Kong team.
**In this role you will:**
+ Supporting the more senior members of the team across both pitching and execution
+ Preparing client pitchbooks, summary termsheets, market updates, pricing analysis, regulatory and rating agency updates, marketing materials (internal and external) and joining calls with external advisers
+ Maintaining and developing databases to support the team's activities
+ Supporting the team's initiatives to remain updated on relevant developments in rating agency methodologies, regulatory rules, and accounting rules
+ Assisting with the execution of hybrid bond transactions, including reviewing terms and conditions, discussing issuance terms with relevant internal/external stakeholders, addressing investor queries, etc.
+ Actively collaborating with internal stakeholders (Coverage, DCM, Syndicate, other product partners) to deliver holistic advice and origination outcomes and assisting the team in being proactive in idea generation and client engagement
**To be successful you will need:**
+ Strong foundation knowledge of DCM (origination and/or syndication), including fixed income market knowledge, etc
+ Strong analytical skills, including mathematical as well as the ability to review regulatory and rating agency publications and apply judgement to identify bond structuring implications
+ Ability to read, interpret, and summarise bond terms and conditions (and translate technical language into clear key easy-to-understand points)
+ Strong communication and presentation skills, with the ability to explain complex topics succinctly and clearly (to internal stakeholders initially and to clients as proficiency increases)
+ Powerpoint and excel skills required to produce pitchbooks and market data analysis
+ Bloomberg experience preferred
+ Languages: fluency in English is essential; additional Asian languages are useful but not critical
+ Strong organisation, efficient working practices, time management and ability to multi-task
+ Team spirit and collaborative nature are essential
+ Ability to build relationships globally (within Capital Solutions) and across Global Financing Solutions teams (including Liability Management and Rating Advisory) as well as the wider DCM platform

Analyst, Consumer and Retail
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date: Office Worker
Date: 21 Jul 2026
**Job description**
We are currently seeking a high calibre professional to join our team as an **Analyst**
**In this role you will:**
+ To provide analytical support for origination, execution, and distribution capabilities for corporate flow and event driven financings within the Leveraged, Acquisition and Syndicated Finance team.
+ Assist with credit processing, execution, and distribution of Leveraged, Acquisition and Syndicated Finance related business opportunities
+ To assist in support of the development and enhancement of corporate and financial sponsor client relationships
+ Take the lead in the deal process and provide guidance to the deal team, to ensure smooth collaboration with all Corporate and Institutional Banking and Commercial Banking partners to service the client
+ Assist senior staff in delivery of consistent pricing and structural guidance across product and transaction spectrum.
+ Demonstrate clear awareness of the operational and reputational risk associated with Leveraged, Acquisition and Syndicated Finance and take accountability for minimizing Group exposure to risk.
**To be successful you will need:**
+ Knowledgeable in financial and credit analysis including modeling
+ Proficient in English, Mandarin and Cantonese, with strong writing, communication and presentation skills
+ Excellent analytical and mathematical skills with detailed-oriented, problem-solving capabilities
+ Good interpersonal skills, articulate and self-assured with an ability to interact with different levels of clients, both investors and borrowers, colleagues and market peers
+ Self-motivated, committed to work, pleasant, stable and mature

Associate, Consumer & Retail
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date: Office Worker
Date: 21 Jul 2026
**Job description**
We are currently seeking a high calibre professional to join our team as an **Associate**
**In this role you will:**
+ Prepare pitch books, information memoranda, management presentations, and other client materials
+ Day-to-day execution for IPO, M&A and other capital market transactions
+ Build financial models, conduct financial and industry analysis
+ Perform due diligence and documentation for live transactions
+ Coordinate with clients, internal teams, legal advisors, accountants, and other professional parties
+ Work closely with senior bankers to support client coverage and origination
+ Analyze market trends and conduct market research
**To be successful you will need:**
+ Bachelor's degree or above in Finance or related disciplines with excellent academic results
+ 2+ years of hands-on investment banking experience
+ Solid understanding of capital markets and corporate finance concepts
+ Strong interpersonal skills, client-centric mindset and analytical/ numerical skills
+ High attention to detail, strong work ethic, and ability to meet tight deadlines
+ Excellent communication skills in English and Mandarin (Cantonese is a plus)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com ( .
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
**Job Function:**
Medical Affairs Group
**Job Sub** **Function:**
Medical Science Liaison
**Job Category:**
People Leader
**All Job Posting Locations:**
Mongkok, Kowloon, Hong Kong
**Job Description:**
**We are searching for the best talent for Senior Medical Affairs Manager.**
**Purpose:**
The Senior Medical Affairs Manager is responsible for leading the development and execution of medical strategy within assigned therapeutic area(s), providing scientific leadership that supports patient outcomes, clinical practice advancement, and business objectives.
This role drives evidence generation, scientific engagement, medical governance, and cross-functional collaboration while influencing key stakeholders and strengthening medical capabilities across the organisation.
**You will** **be responsible for** **:**
+ Leading the development and execution of integrated medical strategies and annual medical plans based on scientific insights, patient needs, clinical practice gaps, and business priorities
+ Driving evidence generation initiatives by providing strategic oversight of study concepts, protocol development, study execution, publication planning, and dissemination of scientific outcomes
+ Providing senior medical leadership in product launches, lifecycle management, and cross-functional strategic discussions, ensuring scientific credibility and compliance
+ Leading high-quality scientific engagement activities, including advisory boards, expert meetings, congress activities, and medical education programmes that address evolving healthcare needs
+ Monitoring emerging scientific evidence, clinical guidelines, competitive intelligence, and healthcare trends to generate actionable insights that inform medical and business decisions
+ Building and strengthening partnerships with key opinion leaders, medical societies, healthcare institutions, and internal stakeholders across local, regional, and global teams
+ Providing expert medical review and governance for promotional, educational, scientific, and project-related materials to ensure compliance, accuracy, andappropriate riskmanagement
+ Coaching and mentoring medical colleagues and cross-functional partners while promoting capability building, scientific excellence, and a culture of continuous learning
**Qualifications / Requirements:**
+ Advanced degree in Medicine, Pharmacy, Life Sciences, Biomedical Sciences, or a related discipline; MD, PharmD, PhD, or equivalent qualification is highly preferred
+ Minimum 10 years of relevant experience in Medical Affairs, clinical development, pharmaceutical industry, academic research, or related healthcare functionsin the Hong Kong healthcare and pharmaceutical landscape.
+ Demonstrated experience leading medical strategy development, evidence generation, scientific engagement, and medical governance activities
+ Strong understanding of GCP, healthcare compliance, regulatory requirements, medical governance frameworks, and industry standards
+ Proven ability to influence cross-functional and senior stakeholders through credible scientific leadership and strategic thinking
+ Experience designing, overseeing, or supporting evidence generation programmes, including clinical studies, investigator-sponsored research, and publication activities
+ Exceptional communication, scientific presentation, and stakeholder engagement skills with the ability to translate complex scientific data into meaningful medical insights
+ Strong leadership, coaching, and mentoring capabilities witha track recordof developing talent and building high-performing collaborative teams
**About Innovative Medicine**
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Across our therapeutic areas, we are committed to advancing science, generating meaningful evidence, and transforming patient outcomes through innovative treatments and strategic medical leadership. By combining deep scientific expertise with patient-centred insights, we help shape the future of healthcare and clinical practice.
Your unique talents will help patients on their journey to wellness while driving scientific excellence across the healthcare ecosystem.
**Required Skills:**
**Preferred Skills:**
Clinical Experience, Clinical Research and Regulations, Competitive Landscape Analysis, Cross-Functional Collaboration, Customer Centricity, Data-Driven Decision Making, Data Gathering and Analysis, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Medical Affairs, Medical Communications, Medical Compliance, Mentorship, Performance Measurement, Problem Solving, Relationship Building, Research and Development, Scientific Communications, Strategic Thinking

Client Manager, Global Client Group
Hong Kong(Hybrid)
**Job Description**
American Express is a leading issuer of commercial card and expense management solutions, serving more than 60% of the Fortune 500 companies. Through its Global Commercial Services group, American Express provides Travel and Entertainment (T&E), B2B and other expense management services to these global organisations, as well as tens of thousands of mid-sized organisations worldwide in over 200 countries.
Our global client management team, known as the Global Client Group (GCG), is a group of highly skilled client management professionals responsible for managing American Express' relationships with over 170 of our most prestigious Global Commercial Services clients.
We are looking for an exceptional Client Manager to join our team in Hong Kong.
The role of a Client Manager in GCG is to lead and develop the global commercial card portfolio of some of our largest global and strategically important commercial clients, with a presence in Hong Kong and the Asia Pacific (APAC) region. The individual will be accountable for leading the program strategy for Hong Kong and other APAC markets, focusing on driving program growth through product penetration, cross selling Global Commercial Services payments products and solutions, and in understanding and collaborating to deliver against client goals and objectives.
As a Client Manager you will be primarily responsible for building the strategy for your portfolio of local and regional clients. This involves maintaining open channels of communication both internally at the global and regional level, deepening and expanding business relationships with key client decision makers, and using your entrepreneurial mindset and consultative approach to help your clients get the most value from their program, our products, and services.
**Responsibilities**
+ Build and maintain strong, long-lasting client relationships
+ Achieve key program metrics including growth targets and client goals
+ Develop and execute client plans, deliver insight driven account reviews and lead value driven client engagements, that help to build trust with key accounts and client stakeholders
+ Develop profitable portfolio growth opportunities and drive program expansion and cross sell of Global Commercial Services payments products
+ Deepen existing commercial relationships, and developing operational and strategic senior level client contacts
+ Collaborate across American Express teams, including with Global Client Management colleagues, Business Development colleagues and Global Merchant and Network Services (GMNS) colleagues to support existing initiatives and to identify and drive new business opportunities
+ Maintain a regular overview of client trends and financial activities that will aid in enabling insight driven client activities
+ Monitor changes in the market and region that relate to client industries and partnerships
**Qualifications**
**Skills and Qualifications:**
+ Proven experience in managing large client or partner relationships
+ Thorough understanding of Global Commercial Services payment products and features - at a minimum across the APAC region
+ Experience in articulating American Express' global value proposition and to be able to translate it into specific and tangible account action plans and results
+ Proven ability to communicate, present and influence key stakeholders at all levels of an organization, including at the executive and C-level
+ Solid experience with CRM software and Microsoft Office
+ Experience delivering client-focused solutions to client needs
+ Proven ability to prioritise multiple account management projects at a time, while maintaining an acute attention to detail
+ Excellent listening, negotiation, and presentation abilities
+ Strong verbal and written communication skills
**Preferred Skills and Qualifications:**
+ Degree or diploma in Business, Finance, or Accounting
+ Experience in B2B sales and/or client management
At American Express, our culture is built on a 175-year history of innovation, shared values ( and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job Info**
+ Job Identification
+ Job Category Sales/Relationship Management
+ Posting Date 07/15/2026, 07:56 AM
+ Apply Before 07/29/2026, 04:00 AM
+ Job Schedule Full time
+ Job Shift Day
+ Locations 19/F Cityplaza 4, Hong Kong, 1234, HK(Hybrid)
+ Career Area Sales & Relationship Management
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
**Job Summary**
This position delivers and picks up packages to and from residential and/or commercial properties. This position performs in a physical, fast-paced environment involving driving, continual lifting, lowering, and carrying packages. This position practices safe transportation methods while traveling to and from destinations. This position ensures the best customer service through efficiency and dedication.
**Responsibilities:**
Learns and properly executes UPS safe driving methods.
**Qualifications:**
Ability to lift up to 70 lbs./32 kgs.
Complies with UPS appearance guidelines
Excellent customer contact and driving skills
Meets local age and operations requirements to operate a vehicle
Availability to work 5 days per week
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

**Trước khi bạn nộp đơn xin việc, hãy chọn tùy chọn ngôn ngữ của bạn từ các tùy chọn có sẵn ở trên cùng bên phải của trang này.**
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
**Marketing Specialist**
This role is responsible for planning, executing, and optimizing field marketing initiatives that support business growth across the full customer journey-from awareness and lead generation to engagement, conversion, retention, and advocacy. The ideal candidate combines strong analytical capabilities, CRM expertise, project management discipline, and marketing creativity to deliver customer-centric campaigns, standardize processes, collaborate with international teams, and share best practices across markets.
**Key Responsibilities:**
+ Design and execute integrated marketing tactics across the customer journey, including segmentation, lead generation, nurturing, event activation, follow-up, conversion support, retention, and customer advocacy.
+ Compile, cleanse, and analyze data from multiple sources to identify target audiences, generate qualified leads, and support personalized campaign execution using Salesforce CRM.
+ Coordinate campaign calendars, audience lists, content assets, and activation plans to ensure timely execution across digital, event, CRM, and internal channels.
+ To monitor campaign performance, lead progression, engagement, conversion, and pipeline contribution.
+ Analyze results and translate insights into actionable recommendations to improve targeting, messaging, channel mix, and overall campaign effectiveness.
+ Collaborate with international marketing teams to align local initiatives with global priorities, campaign frameworks, brand standards, and regional business objectives.
+ Maintain standardized processes, templates, checklists, and workflows to improve campaign execution, data quality, reporting accuracy, and operational efficiency.
+ Identify, capture, and share best practices, success stories, learnings, and repeatable playbooks across local and international teams.
+ Partner with sales, product, operations, and leadership stakeholders to ensure clear communication, alignment on priorities, and effective follow-through on campaign objectives.
**Qualifications** :
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
- Experience in field marketing, CRM campaign execution, marketing operations, customer journey programs, or sales enablement preferred.
- Experience working with cross-functional or international teams is a plus.
**Skills** :
- Verbal and written communication skills, with the ability to adapt messages for internal, sales, customer, and international audiences.
- Experience in Microsoft Office, especially Excel and PowerPoint; experience with Salesforce CRM, dashboards, and reporting tools preferred.
- Ability to manage multiple campaigns, stakeholders, deadlines, and priorities in a fast-paced environment.
- Analytical mindset with the ability to interpret data, identify insights, and recommend improvements.
- Strong attention to detail and commitment to process accuracy, data quality, and operational consistency.
- Knowledge of customer journey mapping, segmentation, campaign performance metrics, and marketing best practices.
- Advanced English proficiency; additional language skills are a plus for international collaboration in APAC
**Personal Attributes:**
- Highly organized, detail-oriented, and disciplined in following standardized processes.
- Proactive, curious, and able to identify opportunities to improve campaigns, workflows, and stakeholder alignment.
- Collaborative team player with strong interpersonal skills and the ability to work effectively across local, regional, and global teams.
**Loại nhân viên:**
Lâu dài
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.