What Dealer Liaison Jobs are in Hong Kong?
Showing 8 Dealer Liaison jobs in Hong Kong
Job Description
**Company Description**
Tradeweb is a global leader in electronic trading across asset classes. As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale. We serve more than 3,000 clients in more than 85 countries, including many of the world's largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.
Creative collaboration and sharp client focus have helped fuel our organic growth. We facilitated average daily trading volume (ADV) of more than $2.8 trillion over the past four fiscal quarters, topping $3.3 trillion in ADV for the first quarter of 2026.
Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues - and 2025 was our 26th consecutive year of record revenues.
Tradeweb plays a central role in modernizing market structure by developing innovative trading protocols, embedding analytics into execution, and building technology infrastructure that supports the convergence of traditional and digitally native financial markets. Tradeweb is a great place to work, recognized in 2025 by Forbes as one of _America's Best Companies_ and by U.S. News & World Report as one of the _Best Financial Services Companies to Work For_ .
Workplace Posters | U.S. Department of Labor ( a technology-driven organization, we value individuals who embrace innovation and are eager to leverage emerging technologies, including AI, to improve efficiency, enhance decision-making, and deliver better outcomes for clients and colleagues. We believe the greatest impact comes from combining technological capabilities with human expertise, judgment, and accountability
**Group Details**
An exciting opportunity has arisen to join Tradeweb's Asia Dealer Relations team. Working in a fast-paced, dynamic environment, this role is responsible for onboarding and supporting sell-side dealers across the APAC region, managing the dealer lifecycle, coordinating product roll-outs, and building strong dealer relationships to ensure platform, operational, and commercial readiness.
**Job Responsibilities**
+ Provide ongoing product and operational support/training to the dealer community on Tradeweb's products
+ Take ownership to ensure platforms perform as expected and investigate any issues. Implement checks to ensure issues identified
+ Support business growth together with Product Management team to roll out and develop new markets and initiatives
+ Manage successful rollout of product enhancements and new dealer implementations including initial meetings, setup, testing and liaising with technical and business teams to ensure smooth go-live
+ Manage dealer expectation and assist dealers with 1st /2nd line API and product implementation queries
+ Proactively seek opportunities to engage with Tradeweb's dealer community, looking for ways to improve collaboration and maintaining good working relationships on a day-to-day basis.
+ Solutions driven and keen interest in analyzing logs, able to escalate issues when necessary with internal technical teams and manage dealer communication
**Qualifications**
+ Minimum of 2 years' experience working in a related industry, sound knowledge of fixed income products and electronic markets
+ Finance or tech degree educated preferred but not essential
+ Able to prioritize tasks and maintain a professional approach under pressure
+ Self-motivated, proactive, and eager to learn in a dynamic environment
+ Results oriented and motivated to deliver excellent client service
+ Able to adapt to new technologies and workflows
**Additional Information**
We offer a comprehensive range of benefits to support our employees at every stage of life and career. Our programs include enhanced parental leave, family-building and postpartum support through Maven, subsidised gym membership and a wide range of learning and development opportunities, to name a few! While specific offerings may vary by location, our teams will be happy to provide more detailed information about the benefits available in your region as you move through the recruitment process.
Tradeweb is a global leader in electronic trading across asset classes. As financial markets become increasingly interconnected, our technology enables efficient, multi-asset trading on a global scale. We serve more than 3,000 clients in more than 85 countries, including many of the world's largest banks, asset managers, hedge funds, insurers, corporations, and wealth managers.
Creative collaboration and sharp client focus have helped fuel our organic growth. We facilitated average daily trading volume (ADV) of more than $2.8 trillion over the past four fiscal quarters, topping $3.3 trillion in ADV for the first quarter of 2026.
Since our IPO in 2019, Tradeweb has completed four acquisitions and doubled our revenues - and 2025 was our 26th consecutive year of record revenues.
Tradeweb plays a central role in modernizing market structure by developing innovative trading protocols, embedding analytics into execution, and building technology infrastructure that supports the convergence of traditional and digitally native financial markets. Tradeweb is a great place to work, recognized in 2025 by Forbes as one of _America's Best Companies_ and by U.S. News & World Report as one of the _Best Financial Services Companies to Work For_ .
Workplace Posters | U.S. Department of Labor ( a technology-driven organization, we value individuals who embrace innovation and are eager to leverage emerging technologies, including AI, to improve efficiency, enhance decision-making, and deliver better outcomes for clients and colleagues. We believe the greatest impact comes from combining technological capabilities with human expertise, judgment, and accountability
**Group Details**
An exciting opportunity has arisen to join Tradeweb's Asia Dealer Relations team. Working in a fast-paced, dynamic environment, this role is responsible for onboarding and supporting sell-side dealers across the APAC region, managing the dealer lifecycle, coordinating product roll-outs, and building strong dealer relationships to ensure platform, operational, and commercial readiness.
**Job Responsibilities**
+ Provide ongoing product and operational support/training to the dealer community on Tradeweb's products
+ Take ownership to ensure platforms perform as expected and investigate any issues. Implement checks to ensure issues identified
+ Support business growth together with Product Management team to roll out and develop new markets and initiatives
+ Manage successful rollout of product enhancements and new dealer implementations including initial meetings, setup, testing and liaising with technical and business teams to ensure smooth go-live
+ Manage dealer expectation and assist dealers with 1st /2nd line API and product implementation queries
+ Proactively seek opportunities to engage with Tradeweb's dealer community, looking for ways to improve collaboration and maintaining good working relationships on a day-to-day basis.
+ Solutions driven and keen interest in analyzing logs, able to escalate issues when necessary with internal technical teams and manage dealer communication
**Qualifications**
+ Minimum of 2 years' experience working in a related industry, sound knowledge of fixed income products and electronic markets
+ Finance or tech degree educated preferred but not essential
+ Able to prioritize tasks and maintain a professional approach under pressure
+ Self-motivated, proactive, and eager to learn in a dynamic environment
+ Results oriented and motivated to deliver excellent client service
+ Able to adapt to new technologies and workflows
**Additional Information**
We offer a comprehensive range of benefits to support our employees at every stage of life and career. Our programs include enhanced parental leave, family-building and postpartum support through Maven, subsidised gym membership and a wide range of learning and development opportunities, to name a few! While specific offerings may vary by location, our teams will be happy to provide more detailed information about the benefits available in your region as you move through the recruitment process.
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0
Job Description
Service Dealer - HK Business
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest: Securities and Broking Services
Closing Date: Hybrid or Home Worker
Date: 21 Jul 2026
**Job description**
**GCB 6**
**Principal Responsibilities**
+ Execute client trade orders (e.g. equities, futures and options) accurately in real time
+ Respond to client calls regarding account balance, order status etc enquiries
+ Monitor live market movements and escalate unusual activity to senior management and risk/compliance teams for further action
+ Escalate system outage to IT and on-site manager
+ Provide post-trade confirmation to clients when required
**Qualifications**
+ University graduate
+ Experience in customer-facing service, trading desk or call center (finance/brokerage preferred)
+ Strong numerical analytical, interpersonal, presentation and communication skills
+ Fluent in Cantonese, English and Mandarin
+ Ability to work night shifts and on a rotating schedule
+ Current or qualify for SFC Type 1, 2 and 3 licensed representative
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to ( Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks ).
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest: Securities and Broking Services
Closing Date: Hybrid or Home Worker
Date: 21 Jul 2026
**Job description**
**GCB 6**
**Principal Responsibilities**
+ Execute client trade orders (e.g. equities, futures and options) accurately in real time
+ Respond to client calls regarding account balance, order status etc enquiries
+ Monitor live market movements and escalate unusual activity to senior management and risk/compliance teams for further action
+ Escalate system outage to IT and on-site manager
+ Provide post-trade confirmation to clients when required
**Qualifications**
+ University graduate
+ Experience in customer-facing service, trading desk or call center (finance/brokerage preferred)
+ Strong numerical analytical, interpersonal, presentation and communication skills
+ Fluent in Cantonese, English and Mandarin
+ Ability to work night shifts and on a rotating schedule
+ Current or qualify for SFC Type 1, 2 and 3 licensed representative
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to ( Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks ).
**Opening up a world of opportunity**
** is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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1
Job Description
This role is responsible for client liaison within Wealth Operations Hong Kong. Key duties include handling agent and customer enquiries in a timely and professional manner, supporting client onboarding and maintenance, supporting transaction request, coordinating reporting, coordinating internally for relevant client responses / feedback, monitoring service quality and client experience, and ensuring compliance with relevant internal policies and procedures, and regulatory requirements.
**Position Responsibilities:**
+ Provide counter service support and resolve customer enquiries professionally.
+ Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.
+ Handle agent enquiries via phone and email.
+ Collaborate with internal teams to achieve business goals and support operational needs.
+ Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions, ensuring compliance with company policies and regulatory requirements.
+ Ensure client instruction processing adheres to fund cut‑off times and requirements from fund transfer agencies.
+ Ensure internal service level standards and client experience are observed
+ Ensure compliance with relevant internal policies and procedures, and regulatory requirement ie. FATCA/CRS reporting, AML policies and procedures.
+ Distribute reporting to internal stakeholders on a timely basis.
+ Maintain strong collaboration with stakeholders and support management‑assigned projects and team objectives.
**Required Qualifications:**
+ Degree or Diploma holder.
+ At least 5 years of relevant experience in wealth management or multi‑product distribution operations with nominee structure. (Candidates with less experience may be considered for Assistant Manager or Senior Officer.)
+ SFC Paper 1 License is mandatory.
+ Strong customer service and interpersonal skills.
+ Quick learner with strong analytical and problem‑solving abilities.
+ Self‑motivated, responsible, and able to follow through on commitments.
+ Experience in processes and oversight of multi‑fund distribution operations with nominee structure.
+ Experience in settlement processing, cash movement, cash reconciliation, and control, including payments between investors and fund houses.
+ Knowledge and experience in AML ATF framework, regulatory requirement ie. FATCA and CRS reporting.
+ Proactive, detail‑oriented, and committed to delivering high‑quality work.
+ Proficient in Microsoft Office (especially Excel and PowerPoint).
+ Experience with transfer agency systems, fund distributor operations, or portfolio accounting systems is an advantage.
+ Excellent command of written and spoken English and Chinese.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
**Position Responsibilities:**
+ Provide counter service support and resolve customer enquiries professionally.
+ Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.
+ Handle agent enquiries via phone and email.
+ Collaborate with internal teams to achieve business goals and support operational needs.
+ Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions, ensuring compliance with company policies and regulatory requirements.
+ Ensure client instruction processing adheres to fund cut‑off times and requirements from fund transfer agencies.
+ Ensure internal service level standards and client experience are observed
+ Ensure compliance with relevant internal policies and procedures, and regulatory requirement ie. FATCA/CRS reporting, AML policies and procedures.
+ Distribute reporting to internal stakeholders on a timely basis.
+ Maintain strong collaboration with stakeholders and support management‑assigned projects and team objectives.
**Required Qualifications:**
+ Degree or Diploma holder.
+ At least 5 years of relevant experience in wealth management or multi‑product distribution operations with nominee structure. (Candidates with less experience may be considered for Assistant Manager or Senior Officer.)
+ SFC Paper 1 License is mandatory.
+ Strong customer service and interpersonal skills.
+ Quick learner with strong analytical and problem‑solving abilities.
+ Self‑motivated, responsible, and able to follow through on commitments.
+ Experience in processes and oversight of multi‑fund distribution operations with nominee structure.
+ Experience in settlement processing, cash movement, cash reconciliation, and control, including payments between investors and fund houses.
+ Knowledge and experience in AML ATF framework, regulatory requirement ie. FATCA and CRS reporting.
+ Proactive, detail‑oriented, and committed to delivering high‑quality work.
+ Proficient in Microsoft Office (especially Excel and PowerPoint).
+ Experience with transfer agency systems, fund distributor operations, or portfolio accounting systems is an advantage.
+ Excellent command of written and spoken English and Chinese.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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2
Job Description
**Overview**
A **Principal CSAM** is a senior customer success leader responsible for **driving strategic customer outcomes, accelerating cloud and AI adoption, and ensuring long-term customer health and value realization** across enterprise accounts. The role acts as the **trusted advisor to senior customer stakeholders** while orchestrating Microsoft's full capabilities to deliver measurable business impact.
**Responsibilities**
**Strategic Customer Leadership:** Own the end-to-end customer success strategy, aligning Microsoft solutions to customer business priorities and driving executive engagement and trust.
**Customer Health & Value Realization:** Lead customer health, security, resiliency, and operational excellence while proactively preventing risks and managing critical situations.
**Consumption & Growth:** Drive Azure and AI consumption growth by identifying expansion opportunities, accelerating adoption, and ensuring delivery of committed outcomes.
**Orchestration & Delivery Excellence:** Orchestrate cross-functional teams (CSA, partners, delivery, sales) to execute high-quality, outcome-driven engagements and Customer Success Plans.
**Trusted Advisory & AI Leadership:** Act as a strategic advisor on digital transformation and AI, guiding customers through adoption journeys and aligning technology to business value.
**Business Ownership & Influence:** Operate with strong business accountability-balancing customer success, consumption targets, and long-term partnership growth.
**Role Characteristics**
+ Operates at **executive level with customers and Microsoft leadership**
+ Drives **complex, multi-workload, multi-country engagements**
+ Balances **strategy, operations, and delivery oversight**
+ Acts as a **multiplier for team impact and customer success outcomes**
**Qualifications**
**Experience & Leadership:**
Extensive experience in enterprise customer success, account management, or consulting roles, with proven ability to **engage and influence C-level stakeholders** and lead complex, strategic accounts.
**Customer Success & Business Acumen:**
Strong track record of **driving customer outcomes, consumption growth, and long-term partnerships** , with the ability to translate business priorities into actionable technology strategies.
**Technical Depth & AI Fluency:**
Solid understanding of **cloud platforms (Azure), data, security, and AI/Copilot solutions** , with the ability to lead architectural conversations alongside technical teams and guide adoption strategies.
**Orchestration & Program Management:**
Demonstrated ability to **orchestrate cross-functional teams (CSA, partners, support, sales)** and manage end-to-end delivery of large-scale, multi-workload programs.
**Customer Health & Risk Management:**
Experience driving **customer health, resiliency, and security outcomes** , including proactive risk mitigation and crisis/incident management.
**Execution Excellence:**
Strong operational discipline with the ability to **drive execution against consumption targets, customer success plans, and measurable KPIs** .
**Collaboration & Influence:**
Proven ability to **work across 'One Microsoft'** , influencing stakeholders across sales, engineering, and partners to deliver unified customer outcomes.
**Growth Mindset & Continuous Learning:**
Commitment to continuous improvement, **skilling in emerging technologies (AI, Copilot)** , and modeling Microsoft's culture of accountability, collaboration, and customer obsession
Required/minimum qualifications
Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
Additional or preferred qualifications
Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
5+ years relevant work experience within customer industry.
Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
Project Management Institute (PMI) or equivalent Project Management certification.
Prosci or equivalent certification.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (
A **Principal CSAM** is a senior customer success leader responsible for **driving strategic customer outcomes, accelerating cloud and AI adoption, and ensuring long-term customer health and value realization** across enterprise accounts. The role acts as the **trusted advisor to senior customer stakeholders** while orchestrating Microsoft's full capabilities to deliver measurable business impact.
**Responsibilities**
**Strategic Customer Leadership:** Own the end-to-end customer success strategy, aligning Microsoft solutions to customer business priorities and driving executive engagement and trust.
**Customer Health & Value Realization:** Lead customer health, security, resiliency, and operational excellence while proactively preventing risks and managing critical situations.
**Consumption & Growth:** Drive Azure and AI consumption growth by identifying expansion opportunities, accelerating adoption, and ensuring delivery of committed outcomes.
**Orchestration & Delivery Excellence:** Orchestrate cross-functional teams (CSA, partners, delivery, sales) to execute high-quality, outcome-driven engagements and Customer Success Plans.
**Trusted Advisory & AI Leadership:** Act as a strategic advisor on digital transformation and AI, guiding customers through adoption journeys and aligning technology to business value.
**Business Ownership & Influence:** Operate with strong business accountability-balancing customer success, consumption targets, and long-term partnership growth.
**Role Characteristics**
+ Operates at **executive level with customers and Microsoft leadership**
+ Drives **complex, multi-workload, multi-country engagements**
+ Balances **strategy, operations, and delivery oversight**
+ Acts as a **multiplier for team impact and customer success outcomes**
**Qualifications**
**Experience & Leadership:**
Extensive experience in enterprise customer success, account management, or consulting roles, with proven ability to **engage and influence C-level stakeholders** and lead complex, strategic accounts.
**Customer Success & Business Acumen:**
Strong track record of **driving customer outcomes, consumption growth, and long-term partnerships** , with the ability to translate business priorities into actionable technology strategies.
**Technical Depth & AI Fluency:**
Solid understanding of **cloud platforms (Azure), data, security, and AI/Copilot solutions** , with the ability to lead architectural conversations alongside technical teams and guide adoption strategies.
**Orchestration & Program Management:**
Demonstrated ability to **orchestrate cross-functional teams (CSA, partners, support, sales)** and manage end-to-end delivery of large-scale, multi-workload programs.
**Customer Health & Risk Management:**
Experience driving **customer health, resiliency, and security outcomes** , including proactive risk mitigation and crisis/incident management.
**Execution Excellence:**
Strong operational discipline with the ability to **drive execution against consumption targets, customer success plans, and measurable KPIs** .
**Collaboration & Influence:**
Proven ability to **work across 'One Microsoft'** , influencing stakeholders across sales, engineering, and partners to deliver unified customer outcomes.
**Growth Mindset & Continuous Learning:**
Commitment to continuous improvement, **skilling in emerging technologies (AI, Copilot)** , and modeling Microsoft's culture of accountability, collaboration, and customer obsession
Required/minimum qualifications
Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
Additional or preferred qualifications
Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 10+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
5+ years relevant work experience within customer industry.
Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
Project Management Institute (PMI) or equivalent Project Management certification.
Prosci or equivalent certification.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. (
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3
Strategic Partner Development Principal Lead, Android Platform Partnerships (Mandarin, English)
Remote
Google
Posted 16 days ago
Job Viewed
Job Description
Strategic Partner Development Principal Lead, Android Platform Partnerships (Mandarin, English)
_corporate_fare_ Google _place_ Taipei, Taiwan; Hongkong
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XFor Taiwan Applicants:
Google welcomes people with disabilities.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Taipei, Taiwan; Hongkong** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 10 years of experience in business development, partnerships, management consulting, or investment banking.
+ 10 years of experience in translating global strategies into Asia Pacific implementation in mobile or consumer electronic industry.
+ Experience in the consumer electronics, auto, OEMs, telecom, e-commerce/retail, apps, ads, gaming, or technology industries.
+ Experience managing agreements or partnerships, or with ongoing partner relationship management.
+ Ability to communicate in Mandarin and English fluently to support the client management in this market.
**Preferred qualifications:**
+ Experience managing complex, end-to-end partnerships.
+ Experience working closely with key players in the mobile value chain and strong negotiation and business making skills.
+ Strong quantitative and data analysis experience with great presentation skills in internal and external meetings; investment banking, management consulting experience.
+ Ability to identify potential business opportunities, assess financial/business benefit, structure agreements, and discuss terms with strategic partners.
+ Ability to interpret legal documents and drive work with attorneys on drafting specific agreement language.
+ Able to operate on their own with a high attention to detail and function effectively with multiple cross-functional teams, including partner-facing teams.
**About the job**
Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.
As a Strategic Partner Development Principal Lead on the Android Business Development and Hardware Platform Partnerships team, you will drive our business and partnerships with top hardware partners, including Original Equipment Manufacturer (OEM), Original Device Manufacturer (ODM), SOC etc. from APAC. You'll work closely with Android Product, Engineering, Marketing and Legal teams on new initiatives and key strategic relationships. You will identify industry trends and key influencers. Empowered to chart your own path, you will run the process from start to finish. You will be responsible for our partnerships with OEMs, ODMs, and other key players involved in the creation and distribution of Android devices and services.
The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google's Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products.
**Responsibilities**
+ Monitor and analyze major industry metrics, provide insights and recommendations, and communicate these through executive level presentations and documentation.
+ Open doors with potential partners, lead exploratory talks, build consensus with executives internal and external to Google, discuss complex, strategic partnerships that are often first-of-its-kind with C-level internal and external stakeholders.
+ Identify, create, lead, discuss and implement effective, and often complex, business agreements that drive results across the Android and Chrome platform business.
+ Identify and prioritize partner opportunities, become an expert on each partner-opportunities organization, business model, and strategic priorities. Serve as the ongoing Android relationship manager helping to drive value from the partnership.
+ Build and nurture strong relationships, working both with top partners and, in some cases, via partners to address the larger ecosystem in a scalable fashion.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
_corporate_fare_ Google _place_ Taipei, Taiwan; Hongkong
**Advanced**
Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders; deep expertise in domain.
_info_outline_
XFor Taiwan Applicants:
Google welcomes people with disabilities.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Taipei, Taiwan; Hongkong** .
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 10 years of experience in business development, partnerships, management consulting, or investment banking.
+ 10 years of experience in translating global strategies into Asia Pacific implementation in mobile or consumer electronic industry.
+ Experience in the consumer electronics, auto, OEMs, telecom, e-commerce/retail, apps, ads, gaming, or technology industries.
+ Experience managing agreements or partnerships, or with ongoing partner relationship management.
+ Ability to communicate in Mandarin and English fluently to support the client management in this market.
**Preferred qualifications:**
+ Experience managing complex, end-to-end partnerships.
+ Experience working closely with key players in the mobile value chain and strong negotiation and business making skills.
+ Strong quantitative and data analysis experience with great presentation skills in internal and external meetings; investment banking, management consulting experience.
+ Ability to identify potential business opportunities, assess financial/business benefit, structure agreements, and discuss terms with strategic partners.
+ Ability to interpret legal documents and drive work with attorneys on drafting specific agreement language.
+ Able to operate on their own with a high attention to detail and function effectively with multiple cross-functional teams, including partner-facing teams.
**About the job**
Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.
As a Strategic Partner Development Principal Lead on the Android Business Development and Hardware Platform Partnerships team, you will drive our business and partnerships with top hardware partners, including Original Equipment Manufacturer (OEM), Original Device Manufacturer (ODM), SOC etc. from APAC. You'll work closely with Android Product, Engineering, Marketing and Legal teams on new initiatives and key strategic relationships. You will identify industry trends and key influencers. Empowered to chart your own path, you will run the process from start to finish. You will be responsible for our partnerships with OEMs, ODMs, and other key players involved in the creation and distribution of Android devices and services.
The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google's Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google's own Product teams with essential partnerships to help Google's user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products.
**Responsibilities**
+ Monitor and analyze major industry metrics, provide insights and recommendations, and communicate these through executive level presentations and documentation.
+ Open doors with potential partners, lead exploratory talks, build consensus with executives internal and external to Google, discuss complex, strategic partnerships that are often first-of-its-kind with C-level internal and external stakeholders.
+ Identify, create, lead, discuss and implement effective, and often complex, business agreements that drive results across the Android and Chrome platform business.
+ Identify and prioritize partner opportunities, become an expert on each partner-opportunities organization, business model, and strategic priorities. Serve as the ongoing Android relationship manager helping to drive value from the partnership.
+ Build and nurture strong relationships, working both with top partners and, in some cases, via partners to address the larger ecosystem in a scalable fashion.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) .
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See alsoGoogle's EEO Policy ( ,Know your rights: workplace discrimination is illegal ( ,Belonging at Google ( , andHow we hire ( .
If you have a need that requires accommodation, please let us know by completing ourAccommodations for Applicants form ( .
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
Is this job a match or a miss?
Apply Now
4
Job Description
At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
**Citi Wealth** brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.
We're currently looking for a high caliber professional to join our team as **AVP, Fixed Income Dealer (Internal Job Title: Fixed Income Sr. Analyst - C12)** based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
+ We empower our employees to manage their financial well-being and help them plan for the future.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
+ We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
**In this role, you're expected to:**
The Fixed Income Dealer/Sr. Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
**Responsibilities:**
+ This role is based within the APAC Wealth Capital Markets Group, covering client activity in fixed income cash trading and advisory. **This position will be part of Fixed Income Execution Team reporting to the Head of Fixed Income Execution and be involved in covering private bank clients and retail clients in APAC.**
+ Delivering ideas and trade recommendations; whilst providing the highest level of execution service and advice to ICs and Bankers.
+ Actively develop and market to a dedicated advisory client base in line with the business's service and revenue objectives. Identify client needs and fixed income objectives within the context of their overall investment strategy.
+ Actively monitor markets (particularly **fixed income / credit** ). Develop and remain abreast of market intelligence with the view to delivering such intelligence to the relationship management teams in the region, in conjunction with Citi Private Bank / Citigold and Citi research functions.
+ Maintain rigorous risk management approach with clients on their exposures in accordance with clients' stated risk tolerances.
+ Responsible for increasing client penetration across the entirety of fixed income product set
+ Act as the regional product expert whilst working in accordance with the business's product programme, processes and procedures Actively design product improvements, better delivery methods, implementing new capabilities.
+ Responsible for ensuring the seamless execution, booking and reporting of transactions.
+ Ensure conformity with global Firm standards of client service, regulatory, compliance, and operating model
+ Increase connectivity and engagement between Markets and Citi Private Bank / Citigold clients and stakeholders.
+ Actively participate in regional sales and marketing forums to promote fixed income product capabilities.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 3-7 years relevant capital market experience. Experience in fixed income securities would be an advantage.
+ Experience in sales and trading of **primary bonds and cash fixed income products** / Experience of market commentary and analysis capabilities / Experience of Developed as well as Emerging Markets
+ Experience in derivatives and structured products will be beneficial but not essential / Previous exposure to private bank clients and retail clients would be beneficial / An additional language to English is beneficial but not essential
+ Mathematically talented with good grasp of risk, including implications of credit risk factors for proper risk management.
+ Strong fixed income market knowledge and experience / Good interpersonal and communication skills essential / Strong IT skills essential / Strong analytical skills essential / Ability to develop strong working relationships across functional and geographical lines
+ Advanced excel and power-point skills and high computer literacy skills is a must. Strong skillset in Macro, Python and other AI tools is a plus.
+ Regulated role with applicable/mandatory licenses and/or qualifications.
**Education:**
+ Degree(s) in relevant subject such as business administration, finance, economics, mathematics, engineering, computer science. CFA qualification/partial qualification or MBA is an advantage
_This position falls under the Mandatory Reference Checking (MRC) Scheme, a standardised reference-checking arrangement that is designed to support the integrity of authorized institutions regulated by the Hong Kong Monetary Authority. The MRC Scheme requires an in-scope institution intending to hire an individual for certain relevant positions to conduct a mandatory reference check on that individual, by requesting information about them from each relevant former and current employer. By applying for this role, you acknowledge that your reference may be shared with other participating banks in accordance with the scheme's principles. For further details, please refer to the_ public website ( _of HKAB._
_Working at Citi is far more than just a job. A career with us means joining a family of dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact._
**Take the next step in your career, apply for this role at Citi today**
_ Family Group:**
Private Client Product Services
---
**Job Family:**
Investment Capital Markets
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Shape your Career with Citi**
**Citi Wealth** brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.
We're currently looking for a high caliber professional to join our team as **AVP, Fixed Income Dealer (Internal Job Title: Fixed Income Sr. Analyst - C12)** based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
+ We empower our employees to manage their financial well-being and help them plan for the future.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
+ We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
**In this role, you're expected to:**
The Fixed Income Dealer/Sr. Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
**Responsibilities:**
+ This role is based within the APAC Wealth Capital Markets Group, covering client activity in fixed income cash trading and advisory. **This position will be part of Fixed Income Execution Team reporting to the Head of Fixed Income Execution and be involved in covering private bank clients and retail clients in APAC.**
+ Delivering ideas and trade recommendations; whilst providing the highest level of execution service and advice to ICs and Bankers.
+ Actively develop and market to a dedicated advisory client base in line with the business's service and revenue objectives. Identify client needs and fixed income objectives within the context of their overall investment strategy.
+ Actively monitor markets (particularly **fixed income / credit** ). Develop and remain abreast of market intelligence with the view to delivering such intelligence to the relationship management teams in the region, in conjunction with Citi Private Bank / Citigold and Citi research functions.
+ Maintain rigorous risk management approach with clients on their exposures in accordance with clients' stated risk tolerances.
+ Responsible for increasing client penetration across the entirety of fixed income product set
+ Act as the regional product expert whilst working in accordance with the business's product programme, processes and procedures Actively design product improvements, better delivery methods, implementing new capabilities.
+ Responsible for ensuring the seamless execution, booking and reporting of transactions.
+ Ensure conformity with global Firm standards of client service, regulatory, compliance, and operating model
+ Increase connectivity and engagement between Markets and Citi Private Bank / Citigold clients and stakeholders.
+ Actively participate in regional sales and marketing forums to promote fixed income product capabilities.
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**Qualifications:**
+ 3-7 years relevant capital market experience. Experience in fixed income securities would be an advantage.
+ Experience in sales and trading of **primary bonds and cash fixed income products** / Experience of market commentary and analysis capabilities / Experience of Developed as well as Emerging Markets
+ Experience in derivatives and structured products will be beneficial but not essential / Previous exposure to private bank clients and retail clients would be beneficial / An additional language to English is beneficial but not essential
+ Mathematically talented with good grasp of risk, including implications of credit risk factors for proper risk management.
+ Strong fixed income market knowledge and experience / Good interpersonal and communication skills essential / Strong IT skills essential / Strong analytical skills essential / Ability to develop strong working relationships across functional and geographical lines
+ Advanced excel and power-point skills and high computer literacy skills is a must. Strong skillset in Macro, Python and other AI tools is a plus.
+ Regulated role with applicable/mandatory licenses and/or qualifications.
**Education:**
+ Degree(s) in relevant subject such as business administration, finance, economics, mathematics, engineering, computer science. CFA qualification/partial qualification or MBA is an advantage
_This position falls under the Mandatory Reference Checking (MRC) Scheme, a standardised reference-checking arrangement that is designed to support the integrity of authorized institutions regulated by the Hong Kong Monetary Authority. The MRC Scheme requires an in-scope institution intending to hire an individual for certain relevant positions to conduct a mandatory reference check on that individual, by requesting information about them from each relevant former and current employer. By applying for this role, you acknowledge that your reference may be shared with other participating banks in accordance with the scheme's principles. For further details, please refer to the_ public website ( _of HKAB._
_Working at Citi is far more than just a job. A career with us means joining a family of dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact._
**Take the next step in your career, apply for this role at Citi today**
_ Family Group:**
Private Client Product Services
---
**Job Family:**
Investment Capital Markets
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Is this job a match or a miss?
Apply Now
5
Principal Cloud Architect - HPC/GPU & AI Platform Solutions
Remote
Oracle
Posted 8 days ago
Job Viewed
Job Description
**Job Description**
**Job Description**
**Title:** Principal Cloud Architect - HPC/GPU & AI Platform Solutions
**Job Type:** Full-time
**About the Role**
As a Principal Cloud Architect, you will be at the forefront of designing and implementing next generation accelerated computing and AI solutions on Oracle Cloud Infrastructure (OCI). You will engage directly with startup to strategic customers, helping them architect and deploy complex HPC and GPU clusters, AI platforms, and intelligent agentic solutions across POC and production environments. You will play a pivotal role in pre-sales technical consulting, solution engineering, and AI transformation strategy.
This is a highly visible and influential role, combining deep technical skills with a consultative approach to support from emerging AI Startups to Fortune 500 customers, develop scalable AI architectures, and contribute to Oracle's strategic vision for cloud and AI adoption.
**Key Responsibilities**
+ Architect and deploy large-scale GPU/HPC infrastructure on OCI using tools like Terraform, Ansible, Slurm and Kubernetes.
+ Build automated solutions for cluster provisioning, software deployment, and infrastructure as code.
+ Collaborate with Oracle's largest enterprise customers to define and tailor solutions that meet high-performance compute and AI requirements.
+ Support LLM-based solutions, agentic AI systems, and robotic AI platforms from design through deployment.
+ Act as a trusted technical advisor, guiding customers on best practices, cloud migration strategies, and deployment patterns.
+ Conduct customer training, workshops, and technical deep dives to enable successful cloud adoption.
+ Collaborate cross-functionally with product, support, and engineering to close technical gaps and influence product roadmaps.
+ Develop and share technical assets including competitive differentiators, code samples, demos, blogs, and white papers.
+ Identify and work with key AI Partners to support customer requirements from design to deployments.
**Required Technical Skills**
+ Hands-on expertise with GPU and HPC architecture in cloud and on-prem environments.
+ Proficiency in scripting and automation: Python, Bash, PowerShell, Terraform, Ansible.
+ Experience with cluster managers (SLURM, PBS, Bright), Kubernetes, and container orchestration.
+ Knowledge of RDMA, Infiniband, MPI, and distributed file systems.
+ Core Cloud Native experience
+ Familiarity with AI/ML platforms, large language models (LLMs), and inference serving stacks.
**Business & Leadership Skills**
+ 5+ years in pre-sales, technical consulting, or customer-facing solution architecture.
+ Strong communication and presentation skills for both technical and executive audiences.
+ Passion for working with top-tier customers and partners to deliver innovative cloud solutions.
+ Ability to translate complex technical capabilities into business-aligned strategies.
**Preferred Qualifications**
+ Demonstrated thought leadership through publications, speaking engagements, or community contributions.
+ Experience working with Oracle Cloud Infrastructure (OCI) or similar cloud platforms.
+ Language: Mandarin
Career Level - IC4
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
**Job Description**
**Title:** Principal Cloud Architect - HPC/GPU & AI Platform Solutions
**Job Type:** Full-time
**About the Role**
As a Principal Cloud Architect, you will be at the forefront of designing and implementing next generation accelerated computing and AI solutions on Oracle Cloud Infrastructure (OCI). You will engage directly with startup to strategic customers, helping them architect and deploy complex HPC and GPU clusters, AI platforms, and intelligent agentic solutions across POC and production environments. You will play a pivotal role in pre-sales technical consulting, solution engineering, and AI transformation strategy.
This is a highly visible and influential role, combining deep technical skills with a consultative approach to support from emerging AI Startups to Fortune 500 customers, develop scalable AI architectures, and contribute to Oracle's strategic vision for cloud and AI adoption.
**Key Responsibilities**
+ Architect and deploy large-scale GPU/HPC infrastructure on OCI using tools like Terraform, Ansible, Slurm and Kubernetes.
+ Build automated solutions for cluster provisioning, software deployment, and infrastructure as code.
+ Collaborate with Oracle's largest enterprise customers to define and tailor solutions that meet high-performance compute and AI requirements.
+ Support LLM-based solutions, agentic AI systems, and robotic AI platforms from design through deployment.
+ Act as a trusted technical advisor, guiding customers on best practices, cloud migration strategies, and deployment patterns.
+ Conduct customer training, workshops, and technical deep dives to enable successful cloud adoption.
+ Collaborate cross-functionally with product, support, and engineering to close technical gaps and influence product roadmaps.
+ Develop and share technical assets including competitive differentiators, code samples, demos, blogs, and white papers.
+ Identify and work with key AI Partners to support customer requirements from design to deployments.
**Required Technical Skills**
+ Hands-on expertise with GPU and HPC architecture in cloud and on-prem environments.
+ Proficiency in scripting and automation: Python, Bash, PowerShell, Terraform, Ansible.
+ Experience with cluster managers (SLURM, PBS, Bright), Kubernetes, and container orchestration.
+ Knowledge of RDMA, Infiniband, MPI, and distributed file systems.
+ Core Cloud Native experience
+ Familiarity with AI/ML platforms, large language models (LLMs), and inference serving stacks.
**Business & Leadership Skills**
+ 5+ years in pre-sales, technical consulting, or customer-facing solution architecture.
+ Strong communication and presentation skills for both technical and executive audiences.
+ Passion for working with top-tier customers and partners to deliver innovative cloud solutions.
+ Ability to translate complex technical capabilities into business-aligned strategies.
**Preferred Qualifications**
+ Demonstrated thought leadership through publications, speaking engagements, or community contributions.
+ Experience working with Oracle Cloud Infrastructure (OCI) or similar cloud platforms.
+ Language: Mandarin
Career Level - IC4
**About Us**
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Is this job a match or a miss?
Apply Now
6
Job Description
This role is responsible for client liaison within Wealth Operations Hong Kong. Key duties include handling agent and customer enquiries in a timely and professional manner, supporting client onboarding and maintenance, supporting transaction request, coordinating reporting, coordinating internally for relevant client responses / feedback, monitoring service quality and client experience, and ensuring compliance with relevant internal policies and procedures, and regulatory requirements.
**Position Responsibilities:**
+ Provide counter service support and resolve customer enquiries professionally.
+ Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.
+ Handle agent enquiries via phone and email.
+ Collaborate with internal teams to achieve business goals and support operational needs.
+ Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions, ensuring compliance with company policies and regulatory requirements.
+ Ensure client instruction processing adheres to fund cut‑off times and requirements from fund transfer agencies.
+ Ensure internal service level standards and client experience are observed
+ Ensure compliance with relevant internal policies and procedures, and regulatory requirement ie. FATCA/CRS reporting, AML policies and procedures.
+ Distribute reporting to internal stakeholders on a timely basis.
+ Maintain strong collaboration with stakeholders and support management‑assigned projects and team objectives.
**Required Qualifications:**
+ Degree or Diploma holder.
+ At least 5 years of relevant experience in wealth management or multi‑product distribution operations with nominee structure. (Candidates with less experience may be considered for Assistant Manager or Senior Officer.)
+ SFC Paper 1 License is mandatory.
+ Strong customer service and interpersonal skills.
+ Quick learner with strong analytical and problem‑solving abilities.
+ Self‑motivated, responsible, and able to follow through on commitments.
+ Experience in processes and oversight of multi‑fund distribution operations with nominee structure.
+ Experience in settlement processing, cash movement, cash reconciliation, and control, including payments between investors and fund houses.
+ Knowledge and experience in AML ATF framework, regulatory requirement ie. FATCA and CRS reporting.
+ Proactive, detail‑oriented, and committed to delivering high‑quality work.
+ Proficient in Microsoft Office (especially Excel and PowerPoint).
+ Experience with transfer agency systems, fund distributor operations, or portfolio accounting systems is an advantage.
+ Excellent command of written and spoken English and Chinese.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
**Position Responsibilities:**
+ Provide counter service support and resolve customer enquiries professionally.
+ Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.
+ Handle agent enquiries via phone and email.
+ Collaborate with internal teams to achieve business goals and support operational needs.
+ Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions, ensuring compliance with company policies and regulatory requirements.
+ Ensure client instruction processing adheres to fund cut‑off times and requirements from fund transfer agencies.
+ Ensure internal service level standards and client experience are observed
+ Ensure compliance with relevant internal policies and procedures, and regulatory requirement ie. FATCA/CRS reporting, AML policies and procedures.
+ Distribute reporting to internal stakeholders on a timely basis.
+ Maintain strong collaboration with stakeholders and support management‑assigned projects and team objectives.
**Required Qualifications:**
+ Degree or Diploma holder.
+ At least 5 years of relevant experience in wealth management or multi‑product distribution operations with nominee structure. (Candidates with less experience may be considered for Assistant Manager or Senior Officer.)
+ SFC Paper 1 License is mandatory.
+ Strong customer service and interpersonal skills.
+ Quick learner with strong analytical and problem‑solving abilities.
+ Self‑motivated, responsible, and able to follow through on commitments.
+ Experience in processes and oversight of multi‑fund distribution operations with nominee structure.
+ Experience in settlement processing, cash movement, cash reconciliation, and control, including payments between investors and fund houses.
+ Knowledge and experience in AML ATF framework, regulatory requirement ie. FATCA and CRS reporting.
+ Proactive, detail‑oriented, and committed to delivering high‑quality work.
+ Proficient in Microsoft Office (especially Excel and PowerPoint).
+ Experience with transfer agency systems, fund distributor operations, or portfolio accounting systems is an advantage.
+ Excellent command of written and spoken English and Chinese.
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**マニュライフとジョン・ハンコックについて**
マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 lをご覧ください。
**マニュライフは機会均等を是とする雇用主です**
マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。
雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、 までご連絡をお願いします。
**Working Arrangement**
ハイブリッド勤務
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