What Entry Level Management Positions Jobs are in Hong Kong?

ETF Sales Manager - Hang Seng Investment Management Limited
Location:
Central, Hong Kong Island, HK
Brand: Hang Seng Bank
Area of Interest: Asset and Wealth Management
Closing Date: Office Worker
Date: 7 Jul 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Hang Seng Investment Management Limited (HSVM)**
Established in 1993, Hang Seng Investment Management Limited ("Hang Seng Investment") is a wholly owned subsidiary of Hang Seng Bank Limited. As one of the largest home-grown asset management firms in Hong Kong, Hang Seng Investment is a pioneer in indexing solutions, with more than 30 years of asset management experience. Since 2022, Hang Seng Investment has managed The Tracker Fund of Hong Kong (TraHK) and is currently the largest ETF manager in Hong Kong by assets under management. Hang Seng Investment is committed to providing comprehensive investment management services through investment managers with extensive experience in managing funds (including a series of ETFs and retail funds) and investment portfolios, for institutional and individual clients. Building on our strong local foundation, we are actively expanding our business across Mainland China and international markets, further strengthening our position as a leading global asset manager.
We are currently seeking a high caliber professional to join our team as **ETF Sales Manager** to accelerate ETF distribution growth, with a particular focus on the Chinese client segment across partners, brokers, and institutional channels. This role will suit someone who combines strong client coverage capability with solid ETF product knowledge and the drive to deliver commercial outcomes.
**Principal responsibilities**
+ Drive client opportunity identification and execution: Partner closely with ETF sales colleagues to map the market landscape, identify priority client opportunities, and deliver client/business development plans across relevant investment strategies.
+ Grow and deepen client relationships: Strengthen relationships with existing clients, build new relationships with target prospects, and deliver against assigned sales targets.
+ Expand Chinese client franchise: Grow our ETF Chinese client base, with emphasis on distribution partners, brokers, and institutional investors.
+ Track market and competitor developments: Stay close to competitor activity and market developments, anticipate change, and respond proactively-bringing forward product positioning and marketing ideas aligned to client needs and market dynamics.
+ Operate within regulatory and compliance standards: Ensure all activities meet required compliance and governance standards.
**Requirements**
+ Education: University degree in Business Management, Banking, Finance, or a related discipline (or equivalent relevant qualifications) or above.
+ Experience: Minimum 6 years' relevant experience in ETF sales, asset management, or fund sales roles, with a demonstrable track record in business development. Existing network and experience with Chinese investors is a strong advantage.
+ Client insight: Strong understanding of Chinese investor needs and demand drivers.
+ Technical and communication skills: Strong technical knowledge of financial markets/products, with excellent presentation capability.
+ Delivery under pressure: Able to work to tight deadlines and in a results-driven environment.
+ Languages: Strong written and verbal communication skills in Mandarin and English; Cantonese is an advantage.
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme ( .
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited

The Senior Director, Asset & Liability Management is a key member of the ALM leadership team, responsible for managing ALM risk and supporting earnings and capital objectives for (Emerging Market). Stepping into an established mandate, the Senior Director will own existing ALM processes and frameworks, while driving continuous improvements in analytics, reporting, and execution in close partnership with Investments, Finance, and Risk.
**Position Responsibilities:**
+ **1. Take Ownership of Existing ALM Mandate**
+ Assume responsibility for existing ALM strategies, risk limits, and reporting for (Emerging Market).
+ Maintain and enhance current ALM processes (e.g., monthly ALM reporting, limit monitoring, committee materials).
+ Ensure smooth transition of responsibilities from prior role holder, maintaining continuity for stakeholders.
+ **2. ALM Strategy, Execution & Performance**
+ Execute and refine ALM strategies to manage interest rate, credit, liquidity, and reinvestment risks within approved risk appetite.
+ Support portfolio positioning decisions, including asset mix, hedging, and new business strategies.
+ Provide ALM input to product, pricing, and reinsurance decisions, ensuring alignment with earnings and capital targets.
+ **3. Risk Management, Limits & Governance**
+ Monitor and report key ALM risk indicators (duration gaps, key rate durations, convexity, liquidity metrics, capital sensitivities).
+ Lead ALM components of stress testing, scenario analysis, and regulatory/economic capital impact assessments.
+ Prepare materials for ALCO/ALM Committees, Risk Committees, and senior management.
+ **4. Modeling, Assumptions & Analytical Enhancements**
+ Oversee use of existing ALM models and tools; validate outputs and challenge results.
+ Partner with Actuarial, Finance, and Investment teams to review and refine key assumptions (e.g., lapses, prepayments, dynamic policyholder behavior).
+ Identify opportunities to streamline, automate, or improve ALM analytics and attribution (earnings and capital).
+ **5. Stakeholder Management & Leadership**
+ Act as primary ALM point of contact for (named stakeholders - e.g., Canadian Segment CFO, CIO for Fixed Income, Chief Risk Officer for Emerging Market).
+ Provide clear, actionable ALM insights to senior leaders; explain trade-offs between risk, earnings, and capital.
+ Lead and coach a small team of ALM professionals/analysts (where applicable), providing guidance, feedback, and development opportunities.
+ **6. Reporting & Communication**
+ Lead preparation of regular ALM reporting packages (monthly/quarterly) and ad-hoc analysis for management and regulators.
+ Contribute to board, rating agency, and regulatory materials regarding ALM risk positioning for the relevant segment.
+ Translate complex technical analysis into concise, business-oriented recommendations.
**Required Qualifications:**
+ **Education & Designations**
+ Bachelor's degree in Actuarial Science, Finance, Mathematics, Economics, Engineering or related field.
+ Professional designation strongly preferred: FSA/FCIA, CFA, FRM, or equivalent.
+ Graduate degree in a quantitative or finance-related field is an asset.
+ **Experience**
+ **8+ years** of experience in ALM, actuarial, investments, or risk in insurance or financial services.
+ Direct experience with life/health insurance, annuities, or wealth products and their risk profiles.
+ Proven track record managing interest rate and market risks, including exposure to hedging and ALM modeling.
+ Prior experience leading teams or projects and working with senior stakeholders.
+ **Technical Skills**
+ Strong understanding of:
+ Asset-liability concepts (duration, key rate duration, convexity, cash flow matching, immunization).
+ Regulatory and accounting frameworks (e.g., LICAT / capital regimes, OSFI or local regulations, IFRS 17/9 or local GAAP).
+ Economic capital, stress testing, and risk-adjusted performance measures.
+ Proficiency with ALM / actuarial modeling tools and analytical platforms (e.g., AXIS/Prophet/MoSes, plus Excel, and ideally SQL or Python/R).
+ Strong analytical and strategic thinking with the ability to prioritize in a complex environment.
+ Effective communicator, able to influence and challenge cross-functional stakeholders.
+ Demonstrated leadership, ownership, and accountability, especially in a backfill context where continuity is critical.
**Problems / Challenges**
+ Aligns diverse stakeholder interests and perspectives to achieve mutually beneficial outcomes that support the company's long-term objectives.
+ Effectively manages multiple projects simultaneously while operating under tight deadlines and competing priorities.
+ Demonstrates the ability to work independently with minimal supervision, exercising sound judgment and accountability.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

We are seeking an experienced retail marketplace professional to join our team.
**About the job**
This role supports territory leadership to identify and shape retail fleet opportunities by determining optimal store locations, formats and capacity allocation based on sales strategies, monitors customer, competitor and industry activity. Responsible for research, business development and sales administration.
**Who You'll Work With**
This role bridges external partners and internal teams to ensure strategic, data-driven decisions that align with business growth objectives. Operate independently while managing multiple priorities, deadlines, and changing business needs.
**What You'll Work On**
**Marketplace planning -** Prioritize city/trade zone mapping with clear understanding of customer profile and market research data. Potential site/location review and assessment; Concept and door project planning and review; Development of annual fleet plan to support sales strategies of the territory. Report metrics such as elevated doors, spaces, investments, and productivity. Drive day-to-day operations of Nike's marketplace mapping capability.
**Stakeholder management** - Translate business needs into clear requirements for stakeholders. Build strong relationship and connection with landlord for business leaders, sharing Nike and territory sales strategy and support transition projects from concept to scaled capability. Track dependencies, decisions, and timelines to ensure delivery.
**Cross-functional Collaboration** - Coordinate stakeholders across Sales, Planning, Finance, and GC function teams. Ensure alignment and progress on marketplace mapping initiatives. Support Sale Account upon store development communication and alignment.
**Problem Solving** : Defines and resolves complex issues where fundamental principles do not clearly apply or where data appears to conflict. Recommends and receives approval on and drives implementation of new innovative solutions to complex problems with only general precedence available in resolving some unforeseen complications. Conducts thorough analysis, often reaching outside the organization.
**Knowledge & Skills:** Excellent ability to influence, negotiate, prioritize, and focus. Frequently advises others on complex matters; requires strong skills to understand complex work, such as in-depth knowledge or conceptual thinking.
**WHAT YOU BRING**
+ Bachelor's degree or higher in Project Management, Business Administration or related field, or an equivalent combination of education and experience
+ 8+ years of experience in retail strategic projects, retail expansion, real estate, marketplace planning, or strategy roles. Preferably in a global, vertically integrated, or specialty retail environment
+ Ability to translate strategy into actionable plans and measurable outcomes
+ Strategic thinking and data-driven decision making
+ Strong negotiation, stakeholder management and effective cross-functional partnership in a matrixed organization
+ Resilient, adaptable, and results-oriented. Able to perform effectively under pressure
+ Good command in spoken and written English and Chinese (both Cantonese and Mandarin)
+ Passion for athletes, sport, and culture
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call and let us know the nature of your request, your location and your contact information.

Senior Vice President- Client Relationship Management
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date:
Date: 9 Jul 2026
**Job description**
We are currently seeking a high calibre professional to join our team as a **Senior Vice President in our Global Network Banking team in Hong Kong.**
**In this role you will:**
+ Maximize revenue and customer value by being accountable for proactively growing a portfolio within GNB through new-to-bank acquisition, deepening product penetration for existing customers and driving balance sheet growth across assets and liabilities aligned to the Group's strategy of growing revenues and portfolio Return on Equity through needs-based sales
+ Lead and Drive corridor engagement with key Global Corporate and International Mid-Market Coverage, Product and functional stakeholder groups to maximize customer value with a focus on expanding transaction banking wallet share and facilitating introductions to the wider HSBC Group to capture business opportunities in other markets
+ Ability to engage C-suite level management of the bank's largest clients with diverse solutions to meet complex needs, introduce new opportunities and develop a trusted advisor status with key client decision makers in order to grow long-term relationships
+ Understand current economic trends and their impact on HSBC in Hong Kong; identify key levers to capitalize on opportunities and/or minimize downside exposure
+ Contribute to the long-term strategic vision and direction for HK GNB and identify the key steps necessary for portfolio alignment and acting as a Role Model championing client centricity through regular client engagement and dealing with complaints and issues as required
+ Uphold the highest level of integrity and act as a role model for all HSBC values and business principles, ensuring growth is achieved within the bank's risk appetite and that HSBC delivers appropriate products and services which meet and exceed customer expectations as well as deliver fair outcomes
+ Be an ambassador for HSBC and develop the bank's profile in the local community, with a particular focus on international business (including engagement through Chambers of Commerce)
+ Ensure compliance with all relevant internal and external standards that apply to the conduct of the business including but not limited to KYC, AML regulations and monitoring of credit risks, including taking timely actions to protect the bank from potential losses
**To be successful you will need:**
+ More than 8 years of experience in banking and track record dealing with international / corporate clients
+ Strong banking experience with exposure to corporate lending, credit structures, risk assessment, cash and payment solutions and trade finance. Banking Experience in/across other geographies is a plus
+ A passionate client advocate with deep understanding of corporate and institutional client needs, with a demonstrable track record in delivering customer excellence on a global basis for CIB category clients
+ Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues with strong credit assessment skills, particularly towards structured facilities
+ Strategic thinker with a track record in developing and implementing market leading strategies that originate business and deliver effective client solutions across Transaction Banking products
+ Ability to interact and build trust and credibility with relationships at all levels of seniority including internal and external stakeholders, 'C suite', owner/proprietor client representatives, regulators and government bodies. Ability to influence without direct control
+ Cross cultural sensitivity and a dynamic personality to constructively engage with multicultural stakeholders (both internal and external)
+ Fluent in English and fluent in an additional foreign language such as Spanish or Portuguese would be a plus

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management
The role of Account Manager, Key Relationships is a key position within the Global Key Relationship team at Mastercard that will be a great career opportunity specifically for a banking, finance and payments industry professional with strong track records in relationship management, business development and sales.
- Reporting to the Senior Account Lead, Key Relationships for Asia Pacific Middle East & Africa (APMEA) region, this role offers a unique opportunity to manage all aspects of the Mastercard relationship primarily with business units of Global Customer Banks in APMEA
- Based in Hong Kong, the role will require to support team members as business needs demand.
- The position requires a self-motivated, commercially pragmatic, business development person with singular focus on delivery of sales pipeline with strong relationship and management and influencing skills to partner with Mastercard's cross functional and country business teams to create and implement impactful card and payments programs for Global Customer Banks that drive Mastercard and bank business.
- The ideal candidate must possess solid payments industry experience in the APMEA region, preferably gained in product management with a bank on both the payment cards and the transaction banking side and with the ability to work across multiple disciplines, functions and cultures. Customer facing and/or institutional sales and business development experience is desirable.
- Strategic vision and the ability to think quickly with an eye to creating differential advantage for Global Customer Banks whilst balancing the interests of MasterCard will be essential to success in this role.
Key responsibilities:
1. To partner with Mastercard colleagues and Global Customer Banks teams(Consumer Banking and Wholesale banking) to create programs that contribute competitive advantage and business growth for both Bank and MasterCard in the APMEA region, subsequently contributing to the delivery the APMEA revenue plan for MasterCard.
2. To utilize industry and customer knowledge to seek out new business opportunities in the market across all product lines and segments including new vistas of payment opportunities.
3. To work closely with other key relationship team members in APMEA, to identify new opportunities for the Global Customers' cards & payments businesses in all product segments, as well as driving core Global Customer Banks portfolio performance at a Southeast Asia regional level.
4. To design compelling, differentiated and relevant programs that leverage Mastercard's systems, intellectual property, marketing programs and commercial assets and give the Global Customers a competitive advantage in the marketplace and drive revenue growth for the accounts.
Key Result Areas:
- Coordinate and drive delivery against all sales pipeline projects generated across all regions within APMEA to ensure MC commitments to the customer organization are delivered to specified timelines and agreed standards.
- Identify opportunities for improving efficiency and effectiveness of business development channels.
- Ensuring that Global Customer Banks has the necessary support as well as focus in the development of appropriate marketing and sales support materials, acquisition plans, product briefings and sales training for all new initiatives with the bank.
- Identify and structure opportunities to support Global Customer Banks's global programs through joint business, product, marketing and program initiatives utilizing MasterCard assets as appropriate
Required Experience:
- Minimum Bachelors degree required, advance degree/MBA preferred
- Extensive knowledge of the payments industry across multiple product lines. Candidate should possess a very high order of execution skills to synthesize Customer and MasterCard priorities, develop course of action and deliver results.
- At least 10 years of debit and/or credit products experience either at a financial institution, processor and/or payments company, or network preferably in product management or development capacity or similar business with in-depth exposure to credit cards.
- Extensive business development as well as product/ or marketing experience within financial services and should demonstrate an aptitude to work and influence across functions/disciplines (marketing, operations, technology, risk etc).
- Excellent communication skills including presentations to senior management and the ability to translate Mastercard's strategies and business goals.
- Detailed understanding of payment products including metrics from the industry level to the individual program P&L level.
- Fluent in English and Cantonese
- Ability to integrate knowledge and influence across a highly matrixed organization (e.g. operations, marketing, e-business, etc.).
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Head of Equities and Multi-Assets - Hang Seng Investment Management Limited - Hang Seng Bank (HK)
Location:
Central, Hong Kong Island, HK
Brand: Hang Seng Bank
Area of Interest: Asset and Wealth Management
Closing Date: Hybrid Worker
Date: 12 Jun 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Hang Seng Investment Management Limited**
Established in 1993, Hang Seng Investment Management Limited ("Hang Seng Investment") is a wholly owned subsidiary of Hang Seng Bank Limited, and is Hong Kong No.1 exchange-traded fund ("ETF") manager in terms of assets under management. As a Hong Kong based asset management company specialising in managing funds related to the mainland China and Hong Kong markets, Hang Seng Investment is committed to providing investors with comprehensive investment management services, through investment managers with extensive experience in managing funds (including a series of ETFs and retail funds) and investment portfolios, for institutional and private clients. As a leading home-grown asset manager in Hong Kong, Hang Seng Investment has 30 years of asset management experience.
We are currently seeking a high caliber professional to join our department as **Head of Equities and Multi-Assets** .
**Principal Responsibilities**
+ Lead the Equities team and provide strategic oversight for implementing fundamental equities and multi-asset investment strategies, ensuring integrated investment management across equities, fixed income, and other asset classes to deliver competitive risk-adjusted performance against relevant benchmarks and peer groups.
+ Conduct top-down macroeconomic analysis and bottom-up fundamental research to identify investment opportunities in global prospective, with emphasis in Greater China/Asian equities; generate actionable investment recommendations and stock-picking ideas (including factor analysis and screening).
+ Oversee and proactively contribute to the full investment process, ensuring smooth & cohesive execution, high-quality research coverage, idea generation/sharing, team meetings collaboration, top-down asset allocation, and multi-asset inputs across strategies.
+ Drive overall business and AUM growth through close collaboration with Sales, Product Specialist, and other relevant teams; provide proactive engagement, regular investment strategy updates, market specific and multi-asset strategy insights to support distribution and client servicing efforts.
+ Coach, mentor, and motivate team members; foster strong teamwork, efficiency, proactivity, responsibility, and excellent communication/presentation skills, including in a multi-asset context.
+ Adhere to stringent monitoring procedures, highest standards of compliance, risk management, and regulatory requirements.
**Requirements**
+ University degree in Finance, Economics, or a related discipline; CFA designation preferable.
+ Extensive senior-level experience (preferably >15 years) in investment management, with proven track record in leading equities/multi-assets teams, managing HK/China/Asian equity strategies, and overseeing or managing multi-asset strategies with competitive performance.
+ Above-median/benchmark-beating performance in actively managed retail and/or institutional equity strategies, as well as multi-asset/funds-of-funds/asset allocation strategies.
+ Strong leadership experience in mentoring junior team members, building high-performing teams, and integrating equities with broader multi-asset frameworks.
+ Deep expertise in top-down macro analysis, bottom-up fundamental research, multi-asset allocation, quantitative approaches, alpha/beta & factor investing, and Greater China/Asian markets across asset classes.
+ Excellent interpersonal, communication, and presentation skills; ability to engage effectively with internal stakeholders (Sales/Product) and external stakeholders on equity and multi-asset topics.
+ Good understanding of investment compliance, risk management (including portfolio-level and cross-asset risks), and regulatory standards.
+ Strong team working attitude with great sense of ownership and servicing mindset
+ Proficiency in spoken and written English, Cantonese, and Mandarin; self-motivated, able to work under pressure with strong sense of ownership and team-oriented mindset.
The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to Hong Kong Monetary Authority - Mandatory Reference Checking Scheme ( .
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited

**Trước khi bạn nộp đơn xin việc, hãy chọn tùy chọn ngôn ngữ của bạn từ các tùy chọn có sẵn ở trên cùng bên phải của trang này.**
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
**2026 UPS Operations Management Specialist Program - Transportation Group**
**Build your career with UPS, one of the world's leading transportation and logistics companies.**
The Operations Management Specialist OMS Program is an 18-month structured development program designed to equip high potential talent with the operational expertise, leadership capabilities, and strategic mindset required for future management roles within UPS.
**Program Overview**
This program provides participants with hands on experience through structured rotations across key operational functions, including Air Hub and Gateway Operations, Ramp Operation, Air Cargo business operation, Air Service Center, and Air Network Planning.
This is not a traditional office-based role. Participants will spend significant time in frontline operational environments, working alongside teams in sorting facilities, on ramp, and within time critical logistics flows. The program is designed to build real operational depth through direct exposure to the pace, complexity, and challenges of the network.
Participants will also gain exposure to cross functional teams and compliance training, while developing both operational and leadership capabilities.
Learning is further enhanced through project assignments, action based learning, and collaborative engagements to develop well rounded operational expertise.
In addition to operational exposure, the program emphasizes:
- End to end understanding of transportation network operations
- Development of critical thinking and decision-making capabilities
- Exposure to cross functional business perspectives across the network
- Ownership of impactful projects driving cost, service, and efficiency improvements
**Career Progression**
Beyond building a strong operational foundation, we are not looking for individuals to simply inherit existing practices. We are looking for future changemakers who can challenge the status quo, bring fresh perspectives, and drive continuous improvement across the network.
Upon successful completion of the program, High performing participants will be positioned for potential progression into supervision and middle management roles in complex operational environments
If you are seeking a dynamic work environment and an opportunity to challenge yourself with something new, join us.
UPS offers exceptional development and advancement opportunities to help you build a rewarding career.
**Requirements**
- Bachelor's degree in any discipline, preferred in Operations Management, Logistics, Aviation Management, Engineering, or related fields
- Prior experience in hub operations, airlines, logistics, or fast paced operational environments is an advantage
- Strong analytical and problem solving skills, with demonstrated leadership and good communication skills
- Innovative, self-motivated mindset with a drive to improve processes and challenge existing ways of working
- Ability to travel regionally as part of the training journey
- Requires flexibility to work in 24 by 7 shift operations in frontline operational environments including sorting facility, on road and ramp.
Application Deadline: **July 25, 2026**
**Loại nhân viên:**
Lâu dài
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.

As Operations accelerates its digital transformation agenda, this role will serve as the key bridge between project teams and frontline advisors, ensuring changes are effectively communicated, understood, and embraced. By driving change management and communication strategies, the role directly contributes to our mission of making interactions simpler, faster, and better for both advisors and customers.
**Position Responsibilities:**
+ Develop and execute end-to-end change management and adoption plans for Operations-led digital and AI initiatives impacting the agency force. Key initiatives in the pipeline include Manutouch AI Assistant, Digital Payment Solutions and Process Transformation, Prestige Centre booking system, etc
+ Lead stakeholder engagement, communication planning, training coordination, and readiness activities to drive successful implementation and adoption.
+ Prepare materials and coordinate communications across agency governance forums, including LAC, RTC, MCV Excom, and other distribution leadership forums.
+ Engage directly with agency leaders and advisors through district meetings, agency morning meetings, and other field engagement channels to ensure clarity and adoption.
+ Gather feedback, address adoption barriers, and ensure realization of business benefits.
+ Establish and monitor change adoption metrics, identify risks, and implement mitigation strategies to support sustainable behavioral change.
+ Act as a trusted advisor to project teams and business leaders on change management best practices and communication strategies
**Required Qualifications:**
+ Bachelor's degree in a relevant discipline
+ 8+ years of experience in change management, communications, transformation, project management, agency support, or a related field.
+ Proven experience leading stakeholder engagement and change adoption initiatives across multiple business functions.
+ Strong experience developing executive presentations, communication materials, training content, and engagement plans.
+ Demonstrated ability to influence and drive outcomes across diverse stakeholder groups without direct authority.
+ Experience supporting agency distribution channels within the insurance or financial services industry.Knowledge of digital transformation, AI-enabled solutions, customer servicing, underwriting, or policy administration processes.
+ Strong presentation and facilitation skills, with experience engaging frontline advisors and senior leadership audiences.
+ Experience conducting stakeholder impact assessments, change readiness assessments, and adoption measurement.
+ Proven ability to manage multiple initiatives simultaneously in a fast-paced and evolving environment.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management
Role
Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management.
Conducts opportunity assessments on new ideas and concepts.
Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms.
Key Responsibilities
Monitor product performance, provide feedback, define or approve/disapprove change control processes, and manage vendor relationships.
Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings.
Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets.
Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning.
Execute business plans which promote the value and profitability of MasterCard acceptance.
Enhance the development and design of product-marketing strategy from product decision through product life cycle.
Coordinate the execution of advertising, promotional, and sales programs to meet objectives.
Knowledge / Experience
Bachelor's degree in business or equivalent work experience.
5-8 years prior related work experience with at least two years of management experience desirable.
Extensive experience in new product development.
Must have strong business/market/financial analysis and project management skills.
Skills / Abilities
Ability to interact and coordinate effectively with internal and external business partners.
Business acumen with the ability to provide solutions that drive positive results to the customer and MasterCard.
Self-motivated with a proven track record of delivering success while operating within a team.
Some travel required.
Native in Cantonese, Fluent in English; Mandarin is preferred
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.