What Technical Expertise Jobs are in Hong Kong?
Showing 13 Technical Expertise jobs in Hong Kong
Job Description
Job Description
Responsible for leading a team of managers and specialists supporting the implementation, optimization, and governance of Manulife's marketing technology ecosystem, customer data capabilities, and digital analytics infrastructure for one of Manulife's corporate segments.
This role will partner with Digital Product, Marketing, Customer Experience, Data & Analytics, and Technology teams to develop connected customer experiences powered by audience intelligence, personalization, and automated engagement.
The successful candidate will help define how customer data is collected, unified, activated, and measured across channels while ensuring seamless integration across marketing technologies including Adobe Experience Platform, Adobe Real-Time CDP, Adobe Analytics, CRM platforms, marketing automation solutions, and digital properties.
This leader will own the strategic roadmap for marketing technology enablement, audience activation, data orchestration, and personalization capabilities, ensuring alignment with business objectives, customer needs, and regulatory requirements.
**Position Responsibilities:**
MarTech Strategy & Personalization Enablement
+ Lead the development and execution of personalization and customer data activation capabilities across digital and marketing channels.
+ Define and implement scalable personalization frameworks that enable targeted customer experiences across web, mobile, email, paid media, and other digital touchpoints.
+ Partner with business stakeholders to identify and prioritize personalization use cases and customer experience opportunities.
+ Drive adoption of customer-centric marketing practices through audience intelligence, behavioral targeting, and real-time engagement strategies.
+ Support AI-driven marketing initiatives including next-best-action, predictive segmentation, and personalization at scale.
Customer Data Platform & Audience Activation
+ Partner with Marketing, Technology, Data & Analytics teams to implement and optimize Adobe Experience Platform and Adobe Real-Time CDP capabilities.
+ Define customer data requirements, audience frameworks, identity management strategies, and activation use cases.
+ Establish governance processes for audience creation, segmentation, activation, and measurement.
+ Lead audience activation initiatives across owned, earned, and paid channels.
+ Collaborate with Privacy, Legal, and Compliance teams to ensure customer data activation practices adhere to regulatory and governance requirements.
+ Support the evolution of customer profiles, data models, identity stitching, and audience management capabilities.
Marketing Technology Leadership
+ Own the integration and optimization of Manulife's marketing technology ecosystem.
+ Partner with technical teams to design and implement integrations between Adobe Experience Platform, Adobe Analytics, CRM platforms, customer data sources, marketing automation tools, and digital properties.
+ Evaluate emerging MarTech capabilities and provide recommendations for future technology investments.
+ Develop and maintain MarTech architecture standards, implementation frameworks, and governance processes.
+ Drive platform adoption, capability maturity, and continuous improvement across business units.
Customer Journey & Experience Orchestration
+ Partner with Product and Customer Experience teams to map end-to-end customer journeys.
+ Identify opportunities to improve customer engagement through connected experiences and personalized communications.
+ Enable cross-channel journey orchestration and audience-based activation strategies.
+ Support campaign orchestration initiatives that leverage real-time customer signals and behavioral data.
+ Collaborate with marketing teams to design customer-centric experiences that improve conversion, engagement, retention, and loyalty.
Analytics, Measurement & Optimization
+ Support implementation and governance of digital analytics solutions.
+ Define measurement frameworks and KPIs for personalization, audience activation, and customer engagement initiatives.
+ Partner with analytics teams to evaluate effectiveness of customer journeys, campaigns, and personalization programs.
+ Drive testing and optimization strategies leveraging customer insights and behavioral data.
+ Develop reporting frameworks that demonstrate business value generated through MarTech investments and personalization initiatives.
Team Leadership & Capability Development
+ Lead and mentor a diverse team of MarTech, analytics, and personalization specialists.
+ Build organizational capabilities around customer data, audience activation, and marketing technology.
+ Foster innovation and continuous learning across the team.
+ Represent Manulife within external industry communities and stay informed of emerging trends and best practices in MarTech and personalization.
**Required Qualifications:**
+ Bachelor's degree in Computer Science, Engineering, Marketing Technology, Data Analytics, Business, or related discipline.
+ 8+ years of experience in Marketing Technology, Personalization, Customer Data Platforms, Digital Marketing, Digital Analytics, or Product Management.
+ 5+ years leading teams responsible for MarTech platforms, customer data activation, personalization, or digital experience technologies.
+ Proven experience delivering enterprise-scale MarTech implementations and customer experience initiatives.
+ Strong knowledge of customer data strategy and audience activation frameworks.
+ Excellent communication, influence, and presentation skills.
Great to Have
+ Strong understanding of customer data platforms (CDPs), personalization technologies, and audience activation strategies.
+ Experience implementing customer-centric marketing solutions in large, matrixed, or regulated organizations.
+ Deep understanding of customer journey orchestration and cross-channel marketing.
+ Ability to translate technical concepts into meaningful business outcomes for non-technical stakeholders.
+ Experience leading MarTech implementations and digital transformation initiatives.
+ Strong knowledge of identity resolution, customer profiles, audience segmentation, and data governance principles.
+ Experience managing technology vendors and cross-functional delivery teams.
+ Strong strategic thinking, communication, stakeholder management, and organizational skills.
+ Ability to balance technical depth with business outcomes and customer needs.
+ Hands-on experience with Adobe Experience Platform (AEP).
+ Experience with Adobe Real-Time CDP.
+ Experience with Adobe Journey Optimizer (AJO).
+ Adobe Analytics expertise.
+ Experience building audience segmentation and activation frameworks.
+ Experience with customer identity resolution and profile management.
+ Experience integrating CRM, CDP, marketing automation, and analytics platforms.
+ Knowledge of customer lifecycle marketing and journey orchestration.
+ Knowledge of AI-driven personalization and predictive marketing capabilities.
+ Experience with Adobe Target, Customer Journey Analytics (CJA), and Adobe Experience Manager (AEM).
+ Experience working in Financial Services, Wealth Management, Insurance, or other regulated industries.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Responsible for leading a team of managers and specialists supporting the implementation, optimization, and governance of Manulife's marketing technology ecosystem, customer data capabilities, and digital analytics infrastructure for one of Manulife's corporate segments.
This role will partner with Digital Product, Marketing, Customer Experience, Data & Analytics, and Technology teams to develop connected customer experiences powered by audience intelligence, personalization, and automated engagement.
The successful candidate will help define how customer data is collected, unified, activated, and measured across channels while ensuring seamless integration across marketing technologies including Adobe Experience Platform, Adobe Real-Time CDP, Adobe Analytics, CRM platforms, marketing automation solutions, and digital properties.
This leader will own the strategic roadmap for marketing technology enablement, audience activation, data orchestration, and personalization capabilities, ensuring alignment with business objectives, customer needs, and regulatory requirements.
**Position Responsibilities:**
MarTech Strategy & Personalization Enablement
+ Lead the development and execution of personalization and customer data activation capabilities across digital and marketing channels.
+ Define and implement scalable personalization frameworks that enable targeted customer experiences across web, mobile, email, paid media, and other digital touchpoints.
+ Partner with business stakeholders to identify and prioritize personalization use cases and customer experience opportunities.
+ Drive adoption of customer-centric marketing practices through audience intelligence, behavioral targeting, and real-time engagement strategies.
+ Support AI-driven marketing initiatives including next-best-action, predictive segmentation, and personalization at scale.
Customer Data Platform & Audience Activation
+ Partner with Marketing, Technology, Data & Analytics teams to implement and optimize Adobe Experience Platform and Adobe Real-Time CDP capabilities.
+ Define customer data requirements, audience frameworks, identity management strategies, and activation use cases.
+ Establish governance processes for audience creation, segmentation, activation, and measurement.
+ Lead audience activation initiatives across owned, earned, and paid channels.
+ Collaborate with Privacy, Legal, and Compliance teams to ensure customer data activation practices adhere to regulatory and governance requirements.
+ Support the evolution of customer profiles, data models, identity stitching, and audience management capabilities.
Marketing Technology Leadership
+ Own the integration and optimization of Manulife's marketing technology ecosystem.
+ Partner with technical teams to design and implement integrations between Adobe Experience Platform, Adobe Analytics, CRM platforms, customer data sources, marketing automation tools, and digital properties.
+ Evaluate emerging MarTech capabilities and provide recommendations for future technology investments.
+ Develop and maintain MarTech architecture standards, implementation frameworks, and governance processes.
+ Drive platform adoption, capability maturity, and continuous improvement across business units.
Customer Journey & Experience Orchestration
+ Partner with Product and Customer Experience teams to map end-to-end customer journeys.
+ Identify opportunities to improve customer engagement through connected experiences and personalized communications.
+ Enable cross-channel journey orchestration and audience-based activation strategies.
+ Support campaign orchestration initiatives that leverage real-time customer signals and behavioral data.
+ Collaborate with marketing teams to design customer-centric experiences that improve conversion, engagement, retention, and loyalty.
Analytics, Measurement & Optimization
+ Support implementation and governance of digital analytics solutions.
+ Define measurement frameworks and KPIs for personalization, audience activation, and customer engagement initiatives.
+ Partner with analytics teams to evaluate effectiveness of customer journeys, campaigns, and personalization programs.
+ Drive testing and optimization strategies leveraging customer insights and behavioral data.
+ Develop reporting frameworks that demonstrate business value generated through MarTech investments and personalization initiatives.
Team Leadership & Capability Development
+ Lead and mentor a diverse team of MarTech, analytics, and personalization specialists.
+ Build organizational capabilities around customer data, audience activation, and marketing technology.
+ Foster innovation and continuous learning across the team.
+ Represent Manulife within external industry communities and stay informed of emerging trends and best practices in MarTech and personalization.
**Required Qualifications:**
+ Bachelor's degree in Computer Science, Engineering, Marketing Technology, Data Analytics, Business, or related discipline.
+ 8+ years of experience in Marketing Technology, Personalization, Customer Data Platforms, Digital Marketing, Digital Analytics, or Product Management.
+ 5+ years leading teams responsible for MarTech platforms, customer data activation, personalization, or digital experience technologies.
+ Proven experience delivering enterprise-scale MarTech implementations and customer experience initiatives.
+ Strong knowledge of customer data strategy and audience activation frameworks.
+ Excellent communication, influence, and presentation skills.
Great to Have
+ Strong understanding of customer data platforms (CDPs), personalization technologies, and audience activation strategies.
+ Experience implementing customer-centric marketing solutions in large, matrixed, or regulated organizations.
+ Deep understanding of customer journey orchestration and cross-channel marketing.
+ Ability to translate technical concepts into meaningful business outcomes for non-technical stakeholders.
+ Experience leading MarTech implementations and digital transformation initiatives.
+ Strong knowledge of identity resolution, customer profiles, audience segmentation, and data governance principles.
+ Experience managing technology vendors and cross-functional delivery teams.
+ Strong strategic thinking, communication, stakeholder management, and organizational skills.
+ Ability to balance technical depth with business outcomes and customer needs.
+ Hands-on experience with Adobe Experience Platform (AEP).
+ Experience with Adobe Real-Time CDP.
+ Experience with Adobe Journey Optimizer (AJO).
+ Adobe Analytics expertise.
+ Experience building audience segmentation and activation frameworks.
+ Experience with customer identity resolution and profile management.
+ Experience integrating CRM, CDP, marketing automation, and analytics platforms.
+ Knowledge of customer lifecycle marketing and journey orchestration.
+ Knowledge of AI-driven personalization and predictive marketing capabilities.
+ Experience with Adobe Target, Customer Journey Analytics (CJA), and Adobe Experience Manager (AEM).
+ Experience working in Financial Services, Wealth Management, Insurance, or other regulated industries.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
Is this job a match or a miss?
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0
Job Description
**Principal Responsibilities**
Provide after sales service to all hospitals units, research institutions and reference laboratories in the public and private sectors
**Specific Duties**
+ Carry out instrument installation
+ Carry out corrective and preventive maintenance in the field
+ Carry out reagent application and related troubleshooting
+ Carry out customer training for instruments operation, maintenance, and troubleshooting
+ Provide telephone support to the customers
+ Complete all required documentation to assure compliance with Abbott quality, regulatory, service/support procedures and processes
**Core Competencies**
**_Adaptability_**
+ Tries to understand changes
+ Treats changes and new situations positively
+ Adjusts behavior to deal with changes
**_Initiative_**
+ Responds quickly & being proactive
+ Implements new ideas or potential solutions without prompting
+ Takes action that goes beyond job requirements in order to achieve objectives
**_Integrity_**
+ Maintains, promotes social & ethical norms
+ Adheres to codes of conduct & ethical principles
**_Innovation_**
+ Generates innovative solutions in work situations
+ Draws multiple sources for ideas and inspiration
+ Tries different & novel ways to deal with work problems
**_Teamwork_**
+ Shares important or relevant information with the team
+ Listens to & fully involves others in team decisions & actions
+ Establishes & maintains goods working relationship with others
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Provide after sales service to all hospitals units, research institutions and reference laboratories in the public and private sectors
**Specific Duties**
+ Carry out instrument installation
+ Carry out corrective and preventive maintenance in the field
+ Carry out reagent application and related troubleshooting
+ Carry out customer training for instruments operation, maintenance, and troubleshooting
+ Provide telephone support to the customers
+ Complete all required documentation to assure compliance with Abbott quality, regulatory, service/support procedures and processes
**Core Competencies**
**_Adaptability_**
+ Tries to understand changes
+ Treats changes and new situations positively
+ Adjusts behavior to deal with changes
**_Initiative_**
+ Responds quickly & being proactive
+ Implements new ideas or potential solutions without prompting
+ Takes action that goes beyond job requirements in order to achieve objectives
**_Integrity_**
+ Maintains, promotes social & ethical norms
+ Adheres to codes of conduct & ethical principles
**_Innovation_**
+ Generates innovative solutions in work situations
+ Draws multiple sources for ideas and inspiration
+ Tries different & novel ways to deal with work problems
**_Teamwork_**
+ Shares important or relevant information with the team
+ Listens to & fully involves others in team decisions & actions
+ Establishes & maintains goods working relationship with others
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Is this job a match or a miss?
Apply Now
1
Job Description
**Meet the Team**
As a Customer Success Security Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of-the-best with the team. You will be a Splunk expert and adept at understanding, adapting, and guiding our account teams and customers on how to best use our Platform.
Are you up for the challenge?
Responsibilities:
+ Highly skilled and aligned to Splunk Security license products, such as Enterprise Security (ES), security applications like Splunk User Behavior Analytics (UBA), and/or SOAR (Security Orchestration, Automation, and Response).
+ Aligned to a specific Area to strategically support the Customer Success Executive, Technical Success Engineer, Solution Engineer, Solution Architect motions.
+ Develop strong partnership with Sales/Customer Success roles to assist Area aligned customers with Value Realization. Activities include, but not limited to:
+ Onboarding & Enablement - deliver workshops, prescriptive guidance/assistance, achieve onboarding milestones.
+ Health Review & Remediation - audit usage, indexes, data models, assets/identities, dashboards, correlation searches, notable events, frameworks, etc. and remediate identified issues.
+ Security Use Case Activation - planning & development of detections/analytics (e.g. identify MITRE ATT&CK coverage gaps, integrate/normalize data, drive CIM compliance, write custom SPL, etc.).
+ Feature/Framework/Product Activation (e.g. Risk Base-Alerting, Threat Intel, Threat Hunt, UBA/UEBA, SOAR/Automation, etc.).
+ Proactively engaging Customer Success Executives and Solution Architects on Security-related adoption/use case work opportunity.
+ Proactively engaging Technical Success Engineers on health-related work opportunity related to Security products.
+ Scoping the level of effort and developing a technical action plan to address the technical situation based on your assessment.
+ Proactively engage Area aligned CS/SE Management to ensure priority focus alignment and address risk accounts/area themes.
+ Strategic case-based delivery, up to 90 days of assistance, which is requested by internal Area aligned account teams or management. This typically involves providing customers with high-quality technical advice on Enterprise level architecture, implementation, configuration and optimization work in complex environments for Splunk Enterprise Security, UBA/UEBA, and/or SOAR.
Customer Success Area TAM, you will:
+ Be passionate about customers and deliver impactful solutions.
+ Address organizations' complex technical challenges, proactively identifying and resolving issues before they impact the customer.
+ Be a self-motivated Splunk expert eager to learn and adapt in a dynamic environment.
+ Guide account team members and customers on optimal use of the Splunk Enterprise Security, UBA/UEBA, and/or SOAR. Provide recommendations for improving customer's technical health.
+ Deliver strategic, case-based technical consulting (up to 90 days).
+ Collaborate with internal resources and customer-facing teams to manage customer needs.
+ Conduct research from various resources with the ability to consistently find answers to questions and solve complex technical problems.
+ Execute consultative conversations with decision makers to diagnose and establish the potential value of solving business issues, change or expand existing solution requirements based on your discovery/assessment, and provide broader based recommendations to help customers accelerate their product initiatives, optimize cost, and maximize performance.
+ Gain agreement with account team members and customer decision-makers on the tangible value of proposed solutions.
+ Deliver customer onboarding enablement-based workshops and achieve success milestones.
+ Contribute to practice KPIs through process and collateral improvements, tool development, and implementation.
**Minimum Qualifications**
+ Deep technical knowledge of Splunk Enterprise Security (ES) configuration, administration, and development, including expertise in Assets and Identities, Threat Intelligence, Notable Events, Adaptive Response, and Risk-based Analytics.
+ Data Management: Experience with integrating and normalising data from diverse sources. Understanding of the Common Information Model (CIM) and experience with data onboarding, including forwarding architecture and technical add-ons.
+ Strong command of Search Processing Language (SPL); experience developing and optimizing correlation and risk-based alerting rules.
**Preferred Qualifications**
+ **Additional Security Products/Applications:** Expertise in UBA/UEBA and/or SOAR.
+ **Cybersecurity Domain:** Solid foundation in security operations, forensics, threat hunting, insider threats, and compliance.
+ **Cybersecurity Frameworks:** Solid foundation in NIST CSF, CIS, HIPAA, PCI DSS
+ **Industry Standard Security Certifications:** GIAC, CISSP, OSCP or equivalent
+ **Infrastructure:** Understanding of enterprise architecture across on-premise and Cloud environments (AWS, Azure, GCP).
+ **Splunk Certifications/Accreditations:** ES Implementation Accreditation and/or SOAR consultant I & II
**Soft Skills**
+ Trusted technical advisor with the ability to manage assigned tickets and Area aligned priorities. Engages in "out of the box" thinking to resolve problems
+ Relationship Management - Establish technical credibility with a wide range of internal and customer contacts with the ability to "read" the internal/customer contact and adapt behavior / approach
+ Conflict Resolution - Ability to engage in escalation management
+ Influencing/Negotiating - Ability to influence peers, Splunk leadership and customers. Ability to manage highly complex/distributed IT environments and/or accounts that demand a high level of negotiation and conflict resolution abilities
+ Problem/Need Identification - Demonstrates a deep comprehension of Area management, account team and/or customer's business strategy, business objectives & challenges, success criteria/how customer measures success, and training needs. Analyzes trends to predict changes that may impact customer's long-term business goals
+ Mentor/Team Player - Possesses ability to take on mentorship roles as identified by management team. Identifies, defines, and leads Priorities to Improve to help team reach its goals
+ Communication: Excellent written and oral communication skills. Active listening and objective consideration of others' opinions.
+ Strong customer-facing skills to instill confidence and guide towards resolution.
+ Ability to balance multiple account teams, customers and competing priorities effectively.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
As a Customer Success Security Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of-the-best with the team. You will be a Splunk expert and adept at understanding, adapting, and guiding our account teams and customers on how to best use our Platform.
Are you up for the challenge?
Responsibilities:
+ Highly skilled and aligned to Splunk Security license products, such as Enterprise Security (ES), security applications like Splunk User Behavior Analytics (UBA), and/or SOAR (Security Orchestration, Automation, and Response).
+ Aligned to a specific Area to strategically support the Customer Success Executive, Technical Success Engineer, Solution Engineer, Solution Architect motions.
+ Develop strong partnership with Sales/Customer Success roles to assist Area aligned customers with Value Realization. Activities include, but not limited to:
+ Onboarding & Enablement - deliver workshops, prescriptive guidance/assistance, achieve onboarding milestones.
+ Health Review & Remediation - audit usage, indexes, data models, assets/identities, dashboards, correlation searches, notable events, frameworks, etc. and remediate identified issues.
+ Security Use Case Activation - planning & development of detections/analytics (e.g. identify MITRE ATT&CK coverage gaps, integrate/normalize data, drive CIM compliance, write custom SPL, etc.).
+ Feature/Framework/Product Activation (e.g. Risk Base-Alerting, Threat Intel, Threat Hunt, UBA/UEBA, SOAR/Automation, etc.).
+ Proactively engaging Customer Success Executives and Solution Architects on Security-related adoption/use case work opportunity.
+ Proactively engaging Technical Success Engineers on health-related work opportunity related to Security products.
+ Scoping the level of effort and developing a technical action plan to address the technical situation based on your assessment.
+ Proactively engage Area aligned CS/SE Management to ensure priority focus alignment and address risk accounts/area themes.
+ Strategic case-based delivery, up to 90 days of assistance, which is requested by internal Area aligned account teams or management. This typically involves providing customers with high-quality technical advice on Enterprise level architecture, implementation, configuration and optimization work in complex environments for Splunk Enterprise Security, UBA/UEBA, and/or SOAR.
Customer Success Area TAM, you will:
+ Be passionate about customers and deliver impactful solutions.
+ Address organizations' complex technical challenges, proactively identifying and resolving issues before they impact the customer.
+ Be a self-motivated Splunk expert eager to learn and adapt in a dynamic environment.
+ Guide account team members and customers on optimal use of the Splunk Enterprise Security, UBA/UEBA, and/or SOAR. Provide recommendations for improving customer's technical health.
+ Deliver strategic, case-based technical consulting (up to 90 days).
+ Collaborate with internal resources and customer-facing teams to manage customer needs.
+ Conduct research from various resources with the ability to consistently find answers to questions and solve complex technical problems.
+ Execute consultative conversations with decision makers to diagnose and establish the potential value of solving business issues, change or expand existing solution requirements based on your discovery/assessment, and provide broader based recommendations to help customers accelerate their product initiatives, optimize cost, and maximize performance.
+ Gain agreement with account team members and customer decision-makers on the tangible value of proposed solutions.
+ Deliver customer onboarding enablement-based workshops and achieve success milestones.
+ Contribute to practice KPIs through process and collateral improvements, tool development, and implementation.
**Minimum Qualifications**
+ Deep technical knowledge of Splunk Enterprise Security (ES) configuration, administration, and development, including expertise in Assets and Identities, Threat Intelligence, Notable Events, Adaptive Response, and Risk-based Analytics.
+ Data Management: Experience with integrating and normalising data from diverse sources. Understanding of the Common Information Model (CIM) and experience with data onboarding, including forwarding architecture and technical add-ons.
+ Strong command of Search Processing Language (SPL); experience developing and optimizing correlation and risk-based alerting rules.
**Preferred Qualifications**
+ **Additional Security Products/Applications:** Expertise in UBA/UEBA and/or SOAR.
+ **Cybersecurity Domain:** Solid foundation in security operations, forensics, threat hunting, insider threats, and compliance.
+ **Cybersecurity Frameworks:** Solid foundation in NIST CSF, CIS, HIPAA, PCI DSS
+ **Industry Standard Security Certifications:** GIAC, CISSP, OSCP or equivalent
+ **Infrastructure:** Understanding of enterprise architecture across on-premise and Cloud environments (AWS, Azure, GCP).
+ **Splunk Certifications/Accreditations:** ES Implementation Accreditation and/or SOAR consultant I & II
**Soft Skills**
+ Trusted technical advisor with the ability to manage assigned tickets and Area aligned priorities. Engages in "out of the box" thinking to resolve problems
+ Relationship Management - Establish technical credibility with a wide range of internal and customer contacts with the ability to "read" the internal/customer contact and adapt behavior / approach
+ Conflict Resolution - Ability to engage in escalation management
+ Influencing/Negotiating - Ability to influence peers, Splunk leadership and customers. Ability to manage highly complex/distributed IT environments and/or accounts that demand a high level of negotiation and conflict resolution abilities
+ Problem/Need Identification - Demonstrates a deep comprehension of Area management, account team and/or customer's business strategy, business objectives & challenges, success criteria/how customer measures success, and training needs. Analyzes trends to predict changes that may impact customer's long-term business goals
+ Mentor/Team Player - Possesses ability to take on mentorship roles as identified by management team. Identifies, defines, and leads Priorities to Improve to help team reach its goals
+ Communication: Excellent written and oral communication skills. Active listening and objective consideration of others' opinions.
+ Strong customer-facing skills to instill confidence and guide towards resolution.
+ Ability to balance multiple account teams, customers and competing priorities effectively.
**Why Cisco?**
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Is this job a match or a miss?
Apply Now
2
Job Description
**Job Description Summary**
The incumbent plays a key part in influencing short term targets while collaborating with regional teams. You will demonstrate leadership in communicating Substation Protection and Control System (PAC) Solutions & Services to customers and acceptance of GE Vernova offerings. You must also provide the experience, expertise and knowledge of Standards/ GE Vernova offerings and Customers requirements to solve problems involving Substation Control schemes. Effective business development and communication, both internally and externally are critical to the success of this role.
**Job Description**
**Roles and Responsibilities**
+ Predominately a technical role with strong emphasis on customer relationships to achieve homologated offerings and customer focused solutions.
+ Execute the design, analysis, or evaluation of assigned individual and team projects using sound engineering principles and adhering to business standards, practices, procedures, and product /program requirements.
+ Provide technical support to personnel/ cross functional teams supporting the assigned products and offering.
+ Develop action plans with guidance to respond to issues, approvals of new solutions and increasing market share with existing products.
+ Participate on teams assigned to address organizational initiatives and generic issues.
+ Recommend, with guidance, the approach to meet the technical and program requirements with a focus on the development and growth of Grid Automation business.
+ Participate and present or review in technical and program reviews.
+ Present to customers(internal/external/channels)on new offerings and developments including feedback on products gaps and features needed in the GE Vernova offering to exceed market expectations.
+ Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures.
+ Build Customer relationships focus on technical aspects to promote market growth.
+ Provide technical co-ordination between Central Product Line, Regional Sales, Tendering and Application teams with Channel Partners and Customers in area of expertise.
**Required Qualifications**
+ Bachelor's Degree from an accredited university or college with at least 10 years of relevant engineering experience.
+ Experience, knowledge and demonstrated practical skills in **HV (or MV) Substation Automation Systems,** **Protection systems** and Communication protocols across all aspects of Design, Configuration, Testing and Commissioning.
+ **_Knowledge of IEC61850_** , **_Substation Digital Control Systems_** , **_Protection fundamentals and RTUs_** is essential and ability to communicate clearly on these topics across a wide diverse Customer base.
+ Proficient in both spoken and written English and Cantonese.
**Desired Characteristics**
+ Willingness to travel up to 50% of working time. Travel is predominantly within CEAP region and world-wide on occasions.
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The incumbent plays a key part in influencing short term targets while collaborating with regional teams. You will demonstrate leadership in communicating Substation Protection and Control System (PAC) Solutions & Services to customers and acceptance of GE Vernova offerings. You must also provide the experience, expertise and knowledge of Standards/ GE Vernova offerings and Customers requirements to solve problems involving Substation Control schemes. Effective business development and communication, both internally and externally are critical to the success of this role.
**Job Description**
**Roles and Responsibilities**
+ Predominately a technical role with strong emphasis on customer relationships to achieve homologated offerings and customer focused solutions.
+ Execute the design, analysis, or evaluation of assigned individual and team projects using sound engineering principles and adhering to business standards, practices, procedures, and product /program requirements.
+ Provide technical support to personnel/ cross functional teams supporting the assigned products and offering.
+ Develop action plans with guidance to respond to issues, approvals of new solutions and increasing market share with existing products.
+ Participate on teams assigned to address organizational initiatives and generic issues.
+ Recommend, with guidance, the approach to meet the technical and program requirements with a focus on the development and growth of Grid Automation business.
+ Participate and present or review in technical and program reviews.
+ Present to customers(internal/external/channels)on new offerings and developments including feedback on products gaps and features needed in the GE Vernova offering to exceed market expectations.
+ Assure proper documentation of technical data generated for the assigned projects and/or tasks consistent with engineering policies and procedures.
+ Build Customer relationships focus on technical aspects to promote market growth.
+ Provide technical co-ordination between Central Product Line, Regional Sales, Tendering and Application teams with Channel Partners and Customers in area of expertise.
**Required Qualifications**
+ Bachelor's Degree from an accredited university or college with at least 10 years of relevant engineering experience.
+ Experience, knowledge and demonstrated practical skills in **HV (or MV) Substation Automation Systems,** **Protection systems** and Communication protocols across all aspects of Design, Configuration, Testing and Commissioning.
+ **_Knowledge of IEC61850_** , **_Substation Digital Control Systems_** , **_Protection fundamentals and RTUs_** is essential and ability to communicate clearly on these topics across a wide diverse Customer base.
+ Proficient in both spoken and written English and Cantonese.
**Desired Characteristics**
+ Willingness to travel up to 50% of working time. Travel is predominantly within CEAP region and world-wide on occasions.
**Additional Information**
**Relocation Assistance Provided:** No
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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3
Job Description
Description
Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.
As a Technical Account Manager (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role - it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises.
Based in Hong Kong, you will work with a diverse portfolio of local and regional enterprise customers across industries including Financial Services, Gaming, Media & Entertainment, E-commerce, and Technology. You will be part of the CMHK Enterprise Support team, collaborating closely with Solution Architects, Account Managers, and Partner teams to deliver exceptional customer outcomes.
This is an exciting time to join - our customers are rapidly adopting Generative AI and AI/ML services on AWS, from Amazon Bedrock and SageMaker to custom model training on GPU infrastructure. As a TAM, you will be at the forefront of helping customers navigate this transformation, guiding them on architecture, operational readiness, and best practices for AI workloads in production. You will also leverage AI-powered tools in your own workflow to deliver faster, more proactive support.
Key job responsibilities
- Act as a single point of contact for Enterprise Support customers, building trusted advisor relationships
- Provide strategic technical guidance across the full cloud adoption lifecycle - from migration planning to operational optimization
- Make recommendations on how new AWS offerings (including GenAI, AI/ML) fit into customer strategy and architecture
- Complete analysis and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, and prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g., feature requests, service improvements)
- Participate in customer meetings (onsite or remote) and maintain regular engagement cadence
- Leverage customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Work directly with AWS service engineers to ensure customer issues are resolved expediently
- Collaborate with internal teams including DSE, SBAS, and account teams to deliver holistic support
- Available for non-business hours support to handle urgent issues and critical events
Basic Qualifications
- 3+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree
Preferred Qualifications
- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead
- - Cantonese language skills
- - Mandarin language skills
- - Experience working in the Hong Kong or Greater China market
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.
As a Technical Account Manager (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovative and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role - it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises.
Based in Hong Kong, you will work with a diverse portfolio of local and regional enterprise customers across industries including Financial Services, Gaming, Media & Entertainment, E-commerce, and Technology. You will be part of the CMHK Enterprise Support team, collaborating closely with Solution Architects, Account Managers, and Partner teams to deliver exceptional customer outcomes.
This is an exciting time to join - our customers are rapidly adopting Generative AI and AI/ML services on AWS, from Amazon Bedrock and SageMaker to custom model training on GPU infrastructure. As a TAM, you will be at the forefront of helping customers navigate this transformation, guiding them on architecture, operational readiness, and best practices for AI workloads in production. You will also leverage AI-powered tools in your own workflow to deliver faster, more proactive support.
Key job responsibilities
- Act as a single point of contact for Enterprise Support customers, building trusted advisor relationships
- Provide strategic technical guidance across the full cloud adoption lifecycle - from migration planning to operational optimization
- Make recommendations on how new AWS offerings (including GenAI, AI/ML) fit into customer strategy and architecture
- Complete analysis and present periodic reviews of operational performance to customers
- Provide detailed reviews of service disruptions, metrics, and prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g., feature requests, service improvements)
- Participate in customer meetings (onsite or remote) and maintain regular engagement cadence
- Leverage customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Work directly with AWS service engineers to ensure customer issues are resolved expediently
- Collaborate with internal teams including DSE, SBAS, and account teams to deliver holistic support
- Available for non-business hours support to handle urgent issues and critical events
Basic Qualifications
- 3+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree
Preferred Qualifications
- Experience with AWS services or other cloud offerings
- Experience in internal enterprise or external customer-facing environment as a technical lead
- - Cantonese language skills
- - Mandarin language skills
- - Experience working in the Hong Kong or Greater China market
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Is this job a match or a miss?
Apply Now
4
Job Description
**Be part of an iconic story.**
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world - and - endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube ( , Instagram ( , TikTok ( )
**POSITION SUMMARY**
All brands strategy, product development and innovation are led and driven by certain PVH affiliates in the US with respect to products under the Calvin Klein, and Tommy Hilfiger sold in NA, Asia and SA; and in the Netherlands with respect to products bearing the Tommy Hilfiger Europe, Calvin Klein Europe with respect and sold in the Asia region. The position in this job description helps the above mentioned PVH related parties meet their operating and strategic needs.
Product focus is including but not limited to men's and women's underwear including bras, active wear, outerwear, sweater and loungewear.
Strategically oversee the end-to-end technical development process across multiple product categories, ensuring consistency in fit, quality, and brand integrity. Build strong partnerships with Global Technical teams, Design, Merchandising, and Sourcing to align on seasonal direction, innovation, and executional excellence.
**PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES**
+ Strategically lead the technical development function, guiding a team of Garment Technicians and Assistant Managers to uphold fit excellence, SOP compliance, and operational efficiency.
+ Ensure consistency and clarity in fit comments and documentation across all systems (e.g., Centric), driving alignment with global standards and business objectives.
+ Champion a proactive risk management culture by overseeing garment construction evaluations, quality assurance, and testing protocols, while driving innovative solutions to mitigate risk.
+ Maintain accountability for design intent across all size bases and development stages, ensuring timely resolution of technical challenges in collaboration with Design and Sourcing and Raw Material teams.
+ Oversee sample T&A management in partnership with Hub Sourcing and vendors, ensuring timely execution and issue resolution through strategic vendor engagement.
+ Lead the annual review and evolution of SOPs, ensuring they reflect current business needs and industry best practices; drive implementation across internal and external teams.
+ Direct vendor training and accreditation programs, ensuring technical readiness and consistent execution of PP and Fit Approvals across the supply base.
+ Build and maintain strategic partnerships with vendors and cross-functional leaders to support business growth, innovation, and operational excellence.
+ Drive cross-functional alignment through effective communication, technical leadership, and knowledge sharing across global teams.
+ Lead and sponsor key initiatives and projects focused on process innovation, digital transformation, and continuous improvement in technical development.
**DECISION MAKING**
+ Strategically manage resource planning and work allocation across global technical teams and vendor networks, aligning with seasonal priorities and business objectives.
+ Provide final authority on resolving high-impact technical issues, including pattern, grading, and yield discrepancies, ensuring solutions are scalable and aligned with brand strategy.
+ Set and uphold standards for sample approvals, fit consistency, and quality benchmarks across categories, driving accountability and excellence across the team.
+ Lead the evaluation and adoption of new technologies, tools, or methodologies that enhance product development, reduce risk, and support long-term brand growth.
+ Influence cross-functional and leadership-level decisions by providing expert technical insights that balance innovation, cost, and consumer expectations.
**RESOURCEFULNESS/CREATIVITY**
+ Strategically drive the creation and governance of scalable technical libraries, fit standards, and digital assets that support long-term consistency, speed-to-market, and innovation.
+ Inspire and empower teams to adopt a solution-oriented mindset, fostering a culture of continuous improvement and creative problem-solving across internal and external partners.
+ Champion the integration of advanced digital tools and platforms to transform workflows, enhance data accuracy, and enable smarter decision-making across the product lifecycle.
+ Lead cross-functional innovation projects that redefine best practices, improve operational agility, and future-proof the technical development function.
**ENVIRONMENT**
+ Lead by example in cultivating a high-performance, inclusive, and agile team environment that embraces change and innovation.
+ Champion a culture of collaboration, empowerment, and continuous improvement across global teams and vendor networks.
+ Create a supportive and resilient work environment that aligns with organizational values and drives team engagement, retention, and success.
**CORE VALUE**
+ Embrace PVH's core values: Individuality, Partnership, Passion, Integrity, and Accountability.
**QUALIFICATIONS & EXPERIENCE**
**Education & Experience:**
+ Bachelor's or Master's degree in Apparel Technology, Fashion Engineering, or a related discipline.
+ 10+ years of relevant experience in garment technical development, including at least 2-3 years in a leadership or managerial capacity.
+ Deep expertise in fit development, patternmaking, grading, and quality assurance across multiple product categories.
+ Demonstrated success in leading teams, driving cross-functional alignment, and influencing strategic decisions.
+ Advanced proficiency in PLM systems, digital tools, and data-driven decision-making; experience with 3D fitting tools is a plus.
+ Strong leadership, communication, and stakeholder management skills with a track record of driving innovation and operational excellence.
**Skills:**
+ Advance knowledge in garment technical development, including fit strategy, pattern innovation, grading logic, construction optimization, and quality assurance.
+ Demonstrated leadership in managing and developing high-performing technical teams, with a focus on coaching, delegation, and succession planning.
+ Deep product expertise in complex categories such as swimwear, lingerie, and performance wear, with a strong understanding of material behavior and construction challenges.
+ Strategic thinker with the ability to translate creative vision into technically sound, commercially viable solutions.
+ Strong analytical and organizational skills, with a track record of driving process improvements and operational efficiency.
+ Influential communicator with the ability to lead cross-functional discussions, resolve conflicts, and align stakeholders at all levels.
+ Advanced proficiency in digital tools including Lectra, PLM systems, and Microsoft Office Suite; experience with 3D fitting and digital product creation is highly desirable.
+ Fluent in English, with the ability to communicate effectively across global teams and vendor network.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
At Calvin Klein, we believe in fostering an inclusive and collaborative culture by celebrating different perspectives, backgrounds and beliefs to truly connect with our associates and consumers. Join us and have a meaningful impact on the world - and - endless opportunities to design your future. Immerse yourself in Calvin Klein here! (YouTube ( , Instagram ( , TikTok ( )
**POSITION SUMMARY**
All brands strategy, product development and innovation are led and driven by certain PVH affiliates in the US with respect to products under the Calvin Klein, and Tommy Hilfiger sold in NA, Asia and SA; and in the Netherlands with respect to products bearing the Tommy Hilfiger Europe, Calvin Klein Europe with respect and sold in the Asia region. The position in this job description helps the above mentioned PVH related parties meet their operating and strategic needs.
Product focus is including but not limited to men's and women's underwear including bras, active wear, outerwear, sweater and loungewear.
Strategically oversee the end-to-end technical development process across multiple product categories, ensuring consistency in fit, quality, and brand integrity. Build strong partnerships with Global Technical teams, Design, Merchandising, and Sourcing to align on seasonal direction, innovation, and executional excellence.
**PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES**
+ Strategically lead the technical development function, guiding a team of Garment Technicians and Assistant Managers to uphold fit excellence, SOP compliance, and operational efficiency.
+ Ensure consistency and clarity in fit comments and documentation across all systems (e.g., Centric), driving alignment with global standards and business objectives.
+ Champion a proactive risk management culture by overseeing garment construction evaluations, quality assurance, and testing protocols, while driving innovative solutions to mitigate risk.
+ Maintain accountability for design intent across all size bases and development stages, ensuring timely resolution of technical challenges in collaboration with Design and Sourcing and Raw Material teams.
+ Oversee sample T&A management in partnership with Hub Sourcing and vendors, ensuring timely execution and issue resolution through strategic vendor engagement.
+ Lead the annual review and evolution of SOPs, ensuring they reflect current business needs and industry best practices; drive implementation across internal and external teams.
+ Direct vendor training and accreditation programs, ensuring technical readiness and consistent execution of PP and Fit Approvals across the supply base.
+ Build and maintain strategic partnerships with vendors and cross-functional leaders to support business growth, innovation, and operational excellence.
+ Drive cross-functional alignment through effective communication, technical leadership, and knowledge sharing across global teams.
+ Lead and sponsor key initiatives and projects focused on process innovation, digital transformation, and continuous improvement in technical development.
**DECISION MAKING**
+ Strategically manage resource planning and work allocation across global technical teams and vendor networks, aligning with seasonal priorities and business objectives.
+ Provide final authority on resolving high-impact technical issues, including pattern, grading, and yield discrepancies, ensuring solutions are scalable and aligned with brand strategy.
+ Set and uphold standards for sample approvals, fit consistency, and quality benchmarks across categories, driving accountability and excellence across the team.
+ Lead the evaluation and adoption of new technologies, tools, or methodologies that enhance product development, reduce risk, and support long-term brand growth.
+ Influence cross-functional and leadership-level decisions by providing expert technical insights that balance innovation, cost, and consumer expectations.
**RESOURCEFULNESS/CREATIVITY**
+ Strategically drive the creation and governance of scalable technical libraries, fit standards, and digital assets that support long-term consistency, speed-to-market, and innovation.
+ Inspire and empower teams to adopt a solution-oriented mindset, fostering a culture of continuous improvement and creative problem-solving across internal and external partners.
+ Champion the integration of advanced digital tools and platforms to transform workflows, enhance data accuracy, and enable smarter decision-making across the product lifecycle.
+ Lead cross-functional innovation projects that redefine best practices, improve operational agility, and future-proof the technical development function.
**ENVIRONMENT**
+ Lead by example in cultivating a high-performance, inclusive, and agile team environment that embraces change and innovation.
+ Champion a culture of collaboration, empowerment, and continuous improvement across global teams and vendor networks.
+ Create a supportive and resilient work environment that aligns with organizational values and drives team engagement, retention, and success.
**CORE VALUE**
+ Embrace PVH's core values: Individuality, Partnership, Passion, Integrity, and Accountability.
**QUALIFICATIONS & EXPERIENCE**
**Education & Experience:**
+ Bachelor's or Master's degree in Apparel Technology, Fashion Engineering, or a related discipline.
+ 10+ years of relevant experience in garment technical development, including at least 2-3 years in a leadership or managerial capacity.
+ Deep expertise in fit development, patternmaking, grading, and quality assurance across multiple product categories.
+ Demonstrated success in leading teams, driving cross-functional alignment, and influencing strategic decisions.
+ Advanced proficiency in PLM systems, digital tools, and data-driven decision-making; experience with 3D fitting tools is a plus.
+ Strong leadership, communication, and stakeholder management skills with a track record of driving innovation and operational excellence.
**Skills:**
+ Advance knowledge in garment technical development, including fit strategy, pattern innovation, grading logic, construction optimization, and quality assurance.
+ Demonstrated leadership in managing and developing high-performing technical teams, with a focus on coaching, delegation, and succession planning.
+ Deep product expertise in complex categories such as swimwear, lingerie, and performance wear, with a strong understanding of material behavior and construction challenges.
+ Strategic thinker with the ability to translate creative vision into technically sound, commercially viable solutions.
+ Strong analytical and organizational skills, with a track record of driving process improvements and operational efficiency.
+ Influential communicator with the ability to lead cross-functional discussions, resolve conflicts, and align stakeholders at all levels.
+ Advanced proficiency in digital tools including Lectra, PLM systems, and Microsoft Office Suite; experience with 3D fitting and digital product creation is highly desirable.
+ Fluent in English, with the ability to communicate effectively across global teams and vendor network.
**About PVH:**
We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That's the Power of Us, that's the Power of PVH+.
One of PVH's greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH **here ( .
_PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential._
DIVERSITY & EQUAL OPPORTUNITY We are committed to recruiting, training and providing career advancement to all associates regardless of gender, race, religion, age, disability, sexual orientation, nationality, or social or ethnic origin. Diversity in the workplace is encouraged. Bigotry, racism and any form of harassment or discrimination is not tolerated.
Is this job a match or a miss?
Apply Now
5
Job Description
**Asia GAIP Platform Technical Lead, Asia Data Office**
As the Asia GAIP Platform Technical Lead, you act as the regional platform owner and technical authority for the Global AI Platform (GAIP) across Asia. The role focuses on platform management, execution, governance, and operations, while ensuring alignment with global GAIP architecture, security, and compliance standards.
You will work closely with global GAIP teams, Asia IT, data, security, and business stakeholders to deliver a secure, scalable, and enterprise-ready AI platform that supports multi-agent AI workflows and regulated business use cases across Asia markets. This role builds upon the global GAIP technical foundation while emphasizing regional rollout, operational excellence, and Center of Excellence (COE) establishment in Asia.
**Position Responsibilities:**
1. Asia GAIP Platform Ownership & Management
+ Act as the Asia platform management lead for GAIP, owning regional planning, execution, and operational governance across all Asia markets.
+ Serve as the primary Asia point of accountability for GAIP platform stability, scalability, and ongoing service delivery, in alignment with global GAIP standards.
+ Translate global GAIP roadmap and architecture into Asia-ready implementation and operational plans, considering regional regulatory and market needs.
2. Cross-Team Collaboration and Alignment
+ Drive cross-team collaboration across Asia IT, data, security, risk, and business teams, ensuring GAIP adoption is consistent and well-coordinated.
+ Partner with global GAIP architects and engineering teams to align Asia requirements with global platform evolution and capability layers.
+ Act as a key bridge between global GAIP and Asia delivery teams, resolving dependencies and alignment issues.
3. GAIP Access Control, Security, and Compliance Oversight
+ Provide regional oversight for GAIP access control, data security management, and platform-level privacy controls across Asia.
+ Ensure GAIP platform operations comply with regional regulatory and data privacy requirements, working closely with security, risk, and compliance stakeholders.
+ Oversee the implementation of security measures including identity and access management, encryption, and audit readiness within the platform lifecycle.
4. Platform Technical Support and Operations
+ Organize and provide technical support for the GAIP platform in Asia, including incident response, issue triage, and escalations.
+ Monitor platform health and proactively address performance, stability, connectivity, and scalability issues in coordination with global and local support teams.
+ Ensure operational processes support high availability, fault tolerance, and enterprise-grade reliability of GAIP services.
5. Asia Implementation, Maintenance, and Upgrade Coordination
+ Coordinate and plan GAIP platform implementation, rollout, maintenance, and upgrades across Asia markets.
+ Manage regional deployment sequencing and readiness, ensuring upgrades and changes minimize business disruption.
+ Ensure Asia implementations leverage cloud-native, automation-first practices consistent with GAIP design principles.
6. Engineering Practice and Capability Enhancement
+ Organize and manage engineering practice enhancement for GAIP in Asia, promoting reusable patterns, inner-source components, and platform standards.
+ Promote best practices in platform engineering, DevOps/MLOps, observability, and operational excellence.
+ Support continuous improvement of developer productivity, reliability, and compliance within the GAIP ecosystem.
7. Establishment of GAIP Asia Center of Excellence (COE)
+ Lead the establishment of a GAIP Asia Center of Excellence (COE) as the focal point for platform expertise, standards, and enablement.
+ Build and nurture regional GAIP capabilities, including knowledge sharing, technical guidance, and onboarding support for markets.
+ Position the COE as the hub for AI platform governance, best practices, and scaled adoption across Asia.
**Required Qualifications:**
+ 7-10+ years of experience in software or platform engineering, with leadership experience in enterprise-scale platforms.
+ Strong background in distributed systems, cloud-native platforms, and AI/ML infrastructure.
+ Experience working in regulated environments with security, data governance, and compliance considerations.
+ Proven ability to work across global and regional teams, managing complex stakeholder landscapes.
+ Strong communication, documentation, and coordination skills.
+ Experience supporting AI platforms, multi-agent systems, or MLOps capabilities in production.
+ Familiarity with responsible AI, model governance, and audit requirements.
+ Experience in financial services or insurance environments is a strong advantage.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
As the Asia GAIP Platform Technical Lead, you act as the regional platform owner and technical authority for the Global AI Platform (GAIP) across Asia. The role focuses on platform management, execution, governance, and operations, while ensuring alignment with global GAIP architecture, security, and compliance standards.
You will work closely with global GAIP teams, Asia IT, data, security, and business stakeholders to deliver a secure, scalable, and enterprise-ready AI platform that supports multi-agent AI workflows and regulated business use cases across Asia markets. This role builds upon the global GAIP technical foundation while emphasizing regional rollout, operational excellence, and Center of Excellence (COE) establishment in Asia.
**Position Responsibilities:**
1. Asia GAIP Platform Ownership & Management
+ Act as the Asia platform management lead for GAIP, owning regional planning, execution, and operational governance across all Asia markets.
+ Serve as the primary Asia point of accountability for GAIP platform stability, scalability, and ongoing service delivery, in alignment with global GAIP standards.
+ Translate global GAIP roadmap and architecture into Asia-ready implementation and operational plans, considering regional regulatory and market needs.
2. Cross-Team Collaboration and Alignment
+ Drive cross-team collaboration across Asia IT, data, security, risk, and business teams, ensuring GAIP adoption is consistent and well-coordinated.
+ Partner with global GAIP architects and engineering teams to align Asia requirements with global platform evolution and capability layers.
+ Act as a key bridge between global GAIP and Asia delivery teams, resolving dependencies and alignment issues.
3. GAIP Access Control, Security, and Compliance Oversight
+ Provide regional oversight for GAIP access control, data security management, and platform-level privacy controls across Asia.
+ Ensure GAIP platform operations comply with regional regulatory and data privacy requirements, working closely with security, risk, and compliance stakeholders.
+ Oversee the implementation of security measures including identity and access management, encryption, and audit readiness within the platform lifecycle.
4. Platform Technical Support and Operations
+ Organize and provide technical support for the GAIP platform in Asia, including incident response, issue triage, and escalations.
+ Monitor platform health and proactively address performance, stability, connectivity, and scalability issues in coordination with global and local support teams.
+ Ensure operational processes support high availability, fault tolerance, and enterprise-grade reliability of GAIP services.
5. Asia Implementation, Maintenance, and Upgrade Coordination
+ Coordinate and plan GAIP platform implementation, rollout, maintenance, and upgrades across Asia markets.
+ Manage regional deployment sequencing and readiness, ensuring upgrades and changes minimize business disruption.
+ Ensure Asia implementations leverage cloud-native, automation-first practices consistent with GAIP design principles.
6. Engineering Practice and Capability Enhancement
+ Organize and manage engineering practice enhancement for GAIP in Asia, promoting reusable patterns, inner-source components, and platform standards.
+ Promote best practices in platform engineering, DevOps/MLOps, observability, and operational excellence.
+ Support continuous improvement of developer productivity, reliability, and compliance within the GAIP ecosystem.
7. Establishment of GAIP Asia Center of Excellence (COE)
+ Lead the establishment of a GAIP Asia Center of Excellence (COE) as the focal point for platform expertise, standards, and enablement.
+ Build and nurture regional GAIP capabilities, including knowledge sharing, technical guidance, and onboarding support for markets.
+ Position the COE as the hub for AI platform governance, best practices, and scaled adoption across Asia.
**Required Qualifications:**
+ 7-10+ years of experience in software or platform engineering, with leadership experience in enterprise-scale platforms.
+ Strong background in distributed systems, cloud-native platforms, and AI/ML infrastructure.
+ Experience working in regulated environments with security, data governance, and compliance considerations.
+ Proven ability to work across global and regional teams, managing complex stakeholder landscapes.
+ Strong communication, documentation, and coordination skills.
+ Experience supporting AI platforms, multi-agent systems, or MLOps capabilities in production.
+ Familiarity with responsible AI, model governance, and audit requirements.
+ Experience in financial services or insurance environments is a strong advantage.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido
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6
Technical Applications Specialist
Posted 9 days ago
Job Viewed
Job Description
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunity fostering an inclusive environment where diversity makes us be outstanding.
Help us lead one of the world's largest pharmaceutical companies. Grifols is a world leader in plasma-derived medicines with a presence in more than 100 countries, and a growing global team of over 20,000 people. That's why we need a **Technical Application Specialist** like you.
**Role Mission**
As a Technical Application Specialist, you will be the trusted expert supporting customers in the field, ensuring optimal use of Grifols' systems and delivering high-quality application training and troubleshooting. You will play a key role in strengthening customer relationships and driving excellence in transfusion and laboratory practices across Australia.
**What your responsibilities will be**
- You will deliver expert application and technical support on Grifols instrumentation and software within hospital and laboratory environments
- You will train and guide laboratory professionals to ensure optimal system usage and workflow efficiency
- You will troubleshoot and resolve application-related issues in the field, working closely with Field Service Engineers for hardware-related topics
- You will build strong, long-term relationships with customers, acting as their main point of contact for application support
- You will collaborate with cross-functional teams (engineering, technical support, commercial) to ensure seamless customer experience
- You will support system implementation, validation, and continuous performance improvement in blood banking laboratories
- You will travel across Australia (up to 60%), supporting a wide network of hospitals and labs.
**Who you are**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required.
+ **Scientific Expertise:** Strong background in blood banking, immunohematology workflows, and hands-on laboratory experience to interpret results and troubleshoot performance.
+ **Training & Application:** Ability to translate complex technical concepts into clear guidance and effectively train hospital staff on system utilization and best practices.
+ **Analytical Problem-Solving:** Proactive mindset to distinguish between hardware and application issues, resolving customer problems autonomously in urgent clinical environments.
+ **Customer-Centric Communication:** Excellent interpersonal skills to build long-term trust with stakeholders (lab managers, technicians, IT) without being overly "technical" or awkward.
+ **IT & Software Affinity:** Deep understanding of software applications, middleware, and interfaces, acting as a key technical bridge between the lab and the system.
+ **Field Autonomy:** Highly organized and self-driven professional comfortable with high travel (up to 60%) and independent territory management.
+ **Seniority & Credibility:** Typically 3-5+ years of relevant experience in diagnostic or clinical labs to ensure immediate credibility and confidence with senior customers.
+ **Educational Foundation:** Degree in Biomedical Science, Medical Laboratory Technology, or a related scientific field with a strong focus on hematology or transfusion would be a plus
**What we offer**
It is a brilliant opportunity for you, Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment.
Information about Grifols is available at If you are interested in joining our company and you have what it takes for such an exciting position, then don't hesitate to apply!
We look forward to receiving your application!
We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our selection process, please do not hesitate to inform us when applying. We are here to help.
Grifols is an equal opportunity employer.
+ Travelling up to 60%
+ You need to be based in Victoria.
**\#LI-HJ1**
\#LI-Hybrid
Learn more about Grifols ( ID:**
**Type:** Regular Full-Time
**Job Category:**
We believe that diversity adds value to our business, our teams, and our culture. We are committed to equal employment opportunity fostering an inclusive environment where diversity makes us be outstanding.
Help us lead one of the world's largest pharmaceutical companies. Grifols is a world leader in plasma-derived medicines with a presence in more than 100 countries, and a growing global team of over 20,000 people. That's why we need a **Technical Application Specialist** like you.
**Role Mission**
As a Technical Application Specialist, you will be the trusted expert supporting customers in the field, ensuring optimal use of Grifols' systems and delivering high-quality application training and troubleshooting. You will play a key role in strengthening customer relationships and driving excellence in transfusion and laboratory practices across Australia.
**What your responsibilities will be**
- You will deliver expert application and technical support on Grifols instrumentation and software within hospital and laboratory environments
- You will train and guide laboratory professionals to ensure optimal system usage and workflow efficiency
- You will troubleshoot and resolve application-related issues in the field, working closely with Field Service Engineers for hardware-related topics
- You will build strong, long-term relationships with customers, acting as their main point of contact for application support
- You will collaborate with cross-functional teams (engineering, technical support, commercial) to ensure seamless customer experience
- You will support system implementation, validation, and continuous performance improvement in blood banking laboratories
- You will travel across Australia (up to 60%), supporting a wide network of hospitals and labs.
**Who you are**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required.
+ **Scientific Expertise:** Strong background in blood banking, immunohematology workflows, and hands-on laboratory experience to interpret results and troubleshoot performance.
+ **Training & Application:** Ability to translate complex technical concepts into clear guidance and effectively train hospital staff on system utilization and best practices.
+ **Analytical Problem-Solving:** Proactive mindset to distinguish between hardware and application issues, resolving customer problems autonomously in urgent clinical environments.
+ **Customer-Centric Communication:** Excellent interpersonal skills to build long-term trust with stakeholders (lab managers, technicians, IT) without being overly "technical" or awkward.
+ **IT & Software Affinity:** Deep understanding of software applications, middleware, and interfaces, acting as a key technical bridge between the lab and the system.
+ **Field Autonomy:** Highly organized and self-driven professional comfortable with high travel (up to 60%) and independent territory management.
+ **Seniority & Credibility:** Typically 3-5+ years of relevant experience in diagnostic or clinical labs to ensure immediate credibility and confidence with senior customers.
+ **Educational Foundation:** Degree in Biomedical Science, Medical Laboratory Technology, or a related scientific field with a strong focus on hematology or transfusion would be a plus
**What we offer**
It is a brilliant opportunity for you, Grifols is fully aware that its employees are one of its major assets. We are committed to maintaining an atmosphere that encourages all our employees to develop their professional careers in an excellent working environment.
Information about Grifols is available at If you are interested in joining our company and you have what it takes for such an exciting position, then don't hesitate to apply!
We look forward to receiving your application!
We believe in diverse talent and want to remove any barriers that may hinder your participation. If you require any adjustments in our selection process, please do not hesitate to inform us when applying. We are here to help.
Grifols is an equal opportunity employer.
+ Travelling up to 60%
+ You need to be based in Victoria.
**\#LI-HJ1**
\#LI-Hybrid
Learn more about Grifols ( ID:**
**Type:** Regular Full-Time
**Job Category:**
Is this job a match or a miss?
Apply Now
7
Job Description
Technical Product Lead - Lending - Hang Seng Bank (HK)
Location:
Mongkok, Kowloon, HK
Brand: Hang Seng Bank
Area of Interest:
Closing Date: Hybrid Worker
Date: 16 Jul 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Retail Products and Services - Chief Information Office**
In Hang Sang Information Technology, we continually improve our capabilities through innovative technologies, delivering a comprehensive range of products and services in meeting changing customer needs.
We enhance customer experience, convenience and choices across our distribution channels, providing secure and engaged offering at individual's preference and lifestyle expectation.
We advocate creativity and collaboration to unlock the potential of our people, creating an open and progressive workplace.
We develop deep expertise in financial technologies, consulting and partnering with our business in delivering customer centric propositions in an agile manner.
We are currently seeking a high caliber professional to join our department as Technical Product Lead - Lending. We are seeking a visionary leader passionate about leading customer-centric digital transformation, driving strategic innovation. In this pivotal role, you will provide strategic direction, foster stakeholder engagement and partnership, and cultivate a high-performing team. If you thrive in a fast-paced environment, excel at bridging technology and business goals, and are committed to delivering cutting-edge solutions and high resilience services, we invite you to join us in revolutionizing the digital landscape. Candidates with less relevant experience may be considered for Technical Specialist role.
**Principal responsibilities**
+ Work closely with Group/Regional IT to understand the Group's direction and provide solutions to HASE business areas.
+ Develop effective technology support for WPB through defining IT strategy, providing IT consultation and delivering IT solutions, so as to achieve the strategic goals and efficient operations of the business.
+ Work closely with architects, business analysts, development managers, software specialists and engineers, to ensure the delivered projects / solution can meet the budget, time-line, and quality objectives in alignment with business strategy.
+ Contribute to the development, implementation and oversight of policy and governance frameworks, procedures and standards to ensure effective risk management, quality control and compliance are in place.
+ Provide on-going support and maintenance for production systems and system enhancement to support strategic business growth and development.
+ Manage supply and demand pipeline and give guidance, direction for making decision to achieve goals, deliver products that align with business.
+ Manage a team, with accountability for the performance of the team activities and focuses on continuous improvement of the performance of the team from a productivity, service, quality, training and effectiveness perspective
+ Accountable for ensuring products and services maintain compliance with mandatory and regulatory requirements and control objectives within the risk and controls framework.
+ Responsible for ensuring group controls are maintained within the team activities and remediation activities are resolved swiftly.
+ Accountable for the operational stability, integrity and availability of products and services supported by the team.
+ Engage with external partners / service providers to negotiate contracts, manage service delivery and resilience.
+ Provide leadership and direction to the IT team, fostering a culture of innovation and continuous improvement. Manage a team, with accountability for the performance of the team activities and focuses on continuous improvement of the performance of the team from a productivity, service, quality, training and effectiveness perspective. Foster a learning environment that encourages skill development and career growth.
**Requirements**
+ University degree in Computer Science/Computer Engineering/Information Technology/Information System or related disciplines.
+ Minimal 13+ years' experience of IT Programme/Project Management.
+ Experience in managing IT project in a complex environment, preferably on a regional or global scale.
+ Manage a diverse team of IT professionals in delivering growth, regulatory, risk & control and efficiency changes.
+ Strong leadership and people management skills and stakeholder management experience
+ Good interpersonal and communication skills and the ability to manage in a dynamic and matrix environment
+ Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
+ Proficiency in both English and Chinese (Cantonese & Mandarin)
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
CIO
Location:
Mongkok, Kowloon, HK
Brand: Hang Seng Bank
Area of Interest:
Closing Date: Hybrid Worker
Date: 16 Jul 2026
**Job description**
**Some careers have more impact than others.**
If you're looking for a career where you can make a real impression, join Hang Seng and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.
**Retail Products and Services - Chief Information Office**
In Hang Sang Information Technology, we continually improve our capabilities through innovative technologies, delivering a comprehensive range of products and services in meeting changing customer needs.
We enhance customer experience, convenience and choices across our distribution channels, providing secure and engaged offering at individual's preference and lifestyle expectation.
We advocate creativity and collaboration to unlock the potential of our people, creating an open and progressive workplace.
We develop deep expertise in financial technologies, consulting and partnering with our business in delivering customer centric propositions in an agile manner.
We are currently seeking a high caliber professional to join our department as Technical Product Lead - Lending. We are seeking a visionary leader passionate about leading customer-centric digital transformation, driving strategic innovation. In this pivotal role, you will provide strategic direction, foster stakeholder engagement and partnership, and cultivate a high-performing team. If you thrive in a fast-paced environment, excel at bridging technology and business goals, and are committed to delivering cutting-edge solutions and high resilience services, we invite you to join us in revolutionizing the digital landscape. Candidates with less relevant experience may be considered for Technical Specialist role.
**Principal responsibilities**
+ Work closely with Group/Regional IT to understand the Group's direction and provide solutions to HASE business areas.
+ Develop effective technology support for WPB through defining IT strategy, providing IT consultation and delivering IT solutions, so as to achieve the strategic goals and efficient operations of the business.
+ Work closely with architects, business analysts, development managers, software specialists and engineers, to ensure the delivered projects / solution can meet the budget, time-line, and quality objectives in alignment with business strategy.
+ Contribute to the development, implementation and oversight of policy and governance frameworks, procedures and standards to ensure effective risk management, quality control and compliance are in place.
+ Provide on-going support and maintenance for production systems and system enhancement to support strategic business growth and development.
+ Manage supply and demand pipeline and give guidance, direction for making decision to achieve goals, deliver products that align with business.
+ Manage a team, with accountability for the performance of the team activities and focuses on continuous improvement of the performance of the team from a productivity, service, quality, training and effectiveness perspective
+ Accountable for ensuring products and services maintain compliance with mandatory and regulatory requirements and control objectives within the risk and controls framework.
+ Responsible for ensuring group controls are maintained within the team activities and remediation activities are resolved swiftly.
+ Accountable for the operational stability, integrity and availability of products and services supported by the team.
+ Engage with external partners / service providers to negotiate contracts, manage service delivery and resilience.
+ Provide leadership and direction to the IT team, fostering a culture of innovation and continuous improvement. Manage a team, with accountability for the performance of the team activities and focuses on continuous improvement of the performance of the team from a productivity, service, quality, training and effectiveness perspective. Foster a learning environment that encourages skill development and career growth.
**Requirements**
+ University degree in Computer Science/Computer Engineering/Information Technology/Information System or related disciplines.
+ Minimal 13+ years' experience of IT Programme/Project Management.
+ Experience in managing IT project in a complex environment, preferably on a regional or global scale.
+ Manage a diverse team of IT professionals in delivering growth, regulatory, risk & control and efficiency changes.
+ Strong leadership and people management skills and stakeholder management experience
+ Good interpersonal and communication skills and the ability to manage in a dynamic and matrix environment
+ Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
+ Proficiency in both English and Chinese (Cantonese & Mandarin)
**You'll achieve more when you join Hang Seng Bank Limited.**
** Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Issued by Hang Seng Bank Limited
CIO
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Apply Now
8
Job Description
**Date Posted:**
**Country:**
Hong Kong
**Location:**
12/F-13/F, The Bay Hub, 17 Kai Cheung Road, Kowloon Bay, Hong Kong
**Responsibilities**
+ Provide engineering support and site coordination with supplier and vendors
+ AUTOCAD drawing
+ Support engineering documentation
+ Site work may be required
**Requirements**
+ Diploma in Engineering or above
+ Relevant construction experience preferred
+ Good command of spoken and written English and Chinese
**職責** **:**
+ 支援工程日常運作及與供應商/外判商溝通
+ AUTOCAD繪圖
+ 處理工程文件
+ 需要部分時間在工地工作
**工作要求** **:**
+ 持有電機/電子工程文憑或以上
+ 相關工作經驗可獲優先考慮
+ 良好粵語; 一般英語,一般普通話
+ 一般電腦操作知識及經驗
We offer remuneration package including attractive salary, comprehensive fringe benefits and excellent opportunities for the right candidate. (*** Employee Scholar Program up to $160,000/ person for each degree***)
Website: provided by applicants will be treated in strict confidence and will only be used for recruitment related purposes. All information on unsuccessful candidates will be deleted from our files within 24 months.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
**Country:**
Hong Kong
**Location:**
12/F-13/F, The Bay Hub, 17 Kai Cheung Road, Kowloon Bay, Hong Kong
**Responsibilities**
+ Provide engineering support and site coordination with supplier and vendors
+ AUTOCAD drawing
+ Support engineering documentation
+ Site work may be required
**Requirements**
+ Diploma in Engineering or above
+ Relevant construction experience preferred
+ Good command of spoken and written English and Chinese
**職責** **:**
+ 支援工程日常運作及與供應商/外判商溝通
+ AUTOCAD繪圖
+ 處理工程文件
+ 需要部分時間在工地工作
**工作要求** **:**
+ 持有電機/電子工程文憑或以上
+ 相關工作經驗可獲優先考慮
+ 良好粵語; 一般英語,一般普通話
+ 一般電腦操作知識及經驗
We offer remuneration package including attractive salary, comprehensive fringe benefits and excellent opportunities for the right candidate. (*** Employee Scholar Program up to $160,000/ person for each degree***)
Website: provided by applicants will be treated in strict confidence and will only be used for recruitment related purposes. All information on unsuccessful candidates will be deleted from our files within 24 months.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Is this job a match or a miss?
Apply Now
9