What Vendor Management Jobs are in Hong Kong?

**Main Responsibilities**
+ Perform complex sales and marketing activities and review business results to ensure the adherence of the sales and marketing activities and plans.
+ Liaise with the internal and external stakeholders (e.g. area managers, media, advertising agencies and public relations firms).
+ Coordinate involvement in conferences, exhibitions and marketing seminars.
**Education Level**
Associates Degree
**Experience**
No Experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management
The role of Account Manager, Key Relationships is a key position within the Global Key Relationship team at Mastercard that will be a great career opportunity specifically for a banking, finance and payments industry professional with strong track records in relationship management, business development and sales.
- Reporting to the Senior Account Lead, Key Relationships for Asia Pacific Middle East & Africa (APMEA) region, this role offers a unique opportunity to manage all aspects of the Mastercard relationship primarily with business units of Global Customer Banks in APMEA
- Based in Hong Kong, the role will require to support team members as business needs demand.
- The position requires a self-motivated, commercially pragmatic, business development person with singular focus on delivery of sales pipeline with strong relationship and management and influencing skills to partner with Mastercard's cross functional and country business teams to create and implement impactful card and payments programs for Global Customer Banks that drive Mastercard and bank business.
- The ideal candidate must possess solid payments industry experience in the APMEA region, preferably gained in product management with a bank on both the payment cards and the transaction banking side and with the ability to work across multiple disciplines, functions and cultures. Customer facing and/or institutional sales and business development experience is desirable.
- Strategic vision and the ability to think quickly with an eye to creating differential advantage for Global Customer Banks whilst balancing the interests of MasterCard will be essential to success in this role.
Key responsibilities:
1. To partner with Mastercard colleagues and Global Customer Banks teams(Consumer Banking and Wholesale banking) to create programs that contribute competitive advantage and business growth for both Bank and MasterCard in the APMEA region, subsequently contributing to the delivery the APMEA revenue plan for MasterCard.
2. To utilize industry and customer knowledge to seek out new business opportunities in the market across all product lines and segments including new vistas of payment opportunities.
3. To work closely with other key relationship team members in APMEA, to identify new opportunities for the Global Customers' cards & payments businesses in all product segments, as well as driving core Global Customer Banks portfolio performance at a Southeast Asia regional level.
4. To design compelling, differentiated and relevant programs that leverage Mastercard's systems, intellectual property, marketing programs and commercial assets and give the Global Customers a competitive advantage in the marketplace and drive revenue growth for the accounts.
Key Result Areas:
- Coordinate and drive delivery against all sales pipeline projects generated across all regions within APMEA to ensure MC commitments to the customer organization are delivered to specified timelines and agreed standards.
- Identify opportunities for improving efficiency and effectiveness of business development channels.
- Ensuring that Global Customer Banks has the necessary support as well as focus in the development of appropriate marketing and sales support materials, acquisition plans, product briefings and sales training for all new initiatives with the bank.
- Identify and structure opportunities to support Global Customer Banks's global programs through joint business, product, marketing and program initiatives utilizing MasterCard assets as appropriate
Required Experience:
- Minimum Bachelors degree required, advance degree/MBA preferred
- Extensive knowledge of the payments industry across multiple product lines. Candidate should possess a very high order of execution skills to synthesize Customer and MasterCard priorities, develop course of action and deliver results.
- At least 10 years of debit and/or credit products experience either at a financial institution, processor and/or payments company, or network preferably in product management or development capacity or similar business with in-depth exposure to credit cards.
- Extensive business development as well as product/ or marketing experience within financial services and should demonstrate an aptitude to work and influence across functions/disciplines (marketing, operations, technology, risk etc).
- Excellent communication skills including presentations to senior management and the ability to translate Mastercard's strategies and business goals.
- Detailed understanding of payment products including metrics from the industry level to the individual program P&L level.
- Fluent in English and Cantonese
- Ability to integrate knowledge and influence across a highly matrixed organization (e.g. operations, marketing, e-business, etc.).
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Trước khi bạn nộp đơn xin việc, hãy chọn tùy chọn ngôn ngữ của bạn từ các tùy chọn có sẵn ở trên cùng bên phải của trang này.**
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
**2026 UPS Operations Management Specialist Program - Transportation Group**
**Build your career with UPS, one of the world's leading transportation and logistics companies.**
The Operations Management Specialist OMS Program is an 18-month structured development program designed to equip high potential talent with the operational expertise, leadership capabilities, and strategic mindset required for future management roles within UPS.
**Program Overview**
This program provides participants with hands on experience through structured rotations across key operational functions, including Air Hub and Gateway Operations, Ramp Operation, Air Cargo business operation, Air Service Center, and Air Network Planning.
This is not a traditional office-based role. Participants will spend significant time in frontline operational environments, working alongside teams in sorting facilities, on ramp, and within time critical logistics flows. The program is designed to build real operational depth through direct exposure to the pace, complexity, and challenges of the network.
Participants will also gain exposure to cross functional teams and compliance training, while developing both operational and leadership capabilities.
Learning is further enhanced through project assignments, action based learning, and collaborative engagements to develop well rounded operational expertise.
In addition to operational exposure, the program emphasizes:
- End to end understanding of transportation network operations
- Development of critical thinking and decision-making capabilities
- Exposure to cross functional business perspectives across the network
- Ownership of impactful projects driving cost, service, and efficiency improvements
**Career Progression**
Beyond building a strong operational foundation, we are not looking for individuals to simply inherit existing practices. We are looking for future changemakers who can challenge the status quo, bring fresh perspectives, and drive continuous improvement across the network.
Upon successful completion of the program, High performing participants will be positioned for potential progression into supervision and middle management roles in complex operational environments
If you are seeking a dynamic work environment and an opportunity to challenge yourself with something new, join us.
UPS offers exceptional development and advancement opportunities to help you build a rewarding career.
**Requirements**
- Bachelor's degree in any discipline, preferred in Operations Management, Logistics, Aviation Management, Engineering, or related fields
- Prior experience in hub operations, airlines, logistics, or fast paced operational environments is an advantage
- Strong analytical and problem solving skills, with demonstrated leadership and good communication skills
- Innovative, self-motivated mindset with a drive to improve processes and challenge existing ways of working
- Ability to travel regionally as part of the training journey
- Requires flexibility to work in 24 by 7 shift operations in frontline operational environments including sorting facility, on road and ramp.
Application Deadline: **July 25, 2026**
**Loại nhân viên:**
Lâu dài
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.

The Product Manager is a senior management level position responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.
**Responsibilities:**
+ Manage a team of Product Managers and/or multiple teams to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions)
+ Manage strategic program roadmap, development, launch, and marketing to gain maximum benefit from each product
+ Supervise day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
+ Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
+ Develop plans and execute functional strategies for a country, multiple countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within a region or business
+ Manage client and competitor market research, develop product innovation roadmap, and address fundamental trials of product commoditization to create an advanced set of solutions
+ Direct and oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field
+ Drive achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
+ Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
+ Lead innovation by working with external partners/alliances to develop products, manage ongoing relationships, and prepare agreements
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 15+ years of relevant experience
+ 8-10+ years of managerial experience
+ Broad and diverse function experience in marketing, credit, acquisitions, product development and analytics
+ Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
+ Ability to work unsupervised and adjust priorities quickly as circumstances dictate
+ Consistently demonstrates clear and concise written and verbal communication
+ Demonstrated analytical skills
+ Demonstrated problem-solving and decision-making skills
+ Consistently demonstrates clear and concise written and verbal communication
+ Ability to work in a team-oriented environment
**Education:**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
---
**Job Family Group:**
Product Management and Development
---
**Job Family:**
Product Management
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
Citi's **Markets** business provides world-class solutions and an unmatched global presence. We serve corporates, institutional investors and governments from trading floors in almost 80 countries. The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.
We're currently looking for a high caliber professional to join our team as **Officer** **,** **Cash Management Operations Intermediate Analyst** **-** **Hybrid** (Internal Job Title: Securities & Derivatives Intmd Analyst- C11) based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
+ We empower our employees to manage their financial well-being and help them plan for the future.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
+ We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
The Cash Management Team is responsible for accurate and timely funding projections and requirements for our broker/dealer entities across Asia Pacific. The overall objective is to perform daily operational tasks for our Cash Management team, consisting of multiple teams, across Finance, Treasury, Operations and Markets businesses performing related tasks.
**In this role, you're expected to:**
+ Perform daily funding projection for various APAC markets and process related fund movements and FX settlements.
+ Work with Treasury to anticipate needs and facilitate opportunities with supporting firm funding.
+ Requires good analytical skills to filter, prioritize and validate potentially complex material from multiple projects
+ Requires good analytical skills to identify potential funding issues for resolution.
+ Able to prioritize tasks to ensure funding is completed before cutoff.
+ Assist in process improvements and control related projects/tasks.
+ Executing daily tasks adhering to applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues when needed.
**As a successful candidate, you'd ideally have the following skills and exposure:**
+ Minimum3-4years of relevant experience
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
**Take the next step in your career, apply for this role at Citi today**
_ Family Group:**
Operations - Transaction Services
---
**Job Family:**
Securities and Derivatives Processing
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

We are seeking an experienced retail marketplace professional to join our team.
**About the job**
This role supports territory leadership to identify and shape retail fleet opportunities by determining optimal store locations, formats and capacity allocation based on sales strategies, monitors customer, competitor and industry activity. Responsible for research, business development and sales administration.
**Who You'll Work With**
This role bridges external partners and internal teams to ensure strategic, data-driven decisions that align with business growth objectives. Operate independently while managing multiple priorities, deadlines, and changing business needs.
**What You'll Work On**
**Marketplace planning -** Prioritize city/trade zone mapping with clear understanding of customer profile and market research data. Potential site/location review and assessment; Concept and door project planning and review; Development of annual fleet plan to support sales strategies of the territory. Report metrics such as elevated doors, spaces, investments, and productivity. Drive day-to-day operations of Nike's marketplace mapping capability.
**Stakeholder management** - Translate business needs into clear requirements for stakeholders. Build strong relationship and connection with landlord for business leaders, sharing Nike and territory sales strategy and support transition projects from concept to scaled capability. Track dependencies, decisions, and timelines to ensure delivery.
**Cross-functional Collaboration** - Coordinate stakeholders across Sales, Planning, Finance, and GC function teams. Ensure alignment and progress on marketplace mapping initiatives. Support Sale Account upon store development communication and alignment.
**Problem Solving** : Defines and resolves complex issues where fundamental principles do not clearly apply or where data appears to conflict. Recommends and receives approval on and drives implementation of new innovative solutions to complex problems with only general precedence available in resolving some unforeseen complications. Conducts thorough analysis, often reaching outside the organization.
**Knowledge & Skills:** Excellent ability to influence, negotiate, prioritize, and focus. Frequently advises others on complex matters; requires strong skills to understand complex work, such as in-depth knowledge or conceptual thinking.
**WHAT YOU BRING**
+ Bachelor's degree or higher in Project Management, Business Administration or related field, or an equivalent combination of education and experience
+ 8+ years of experience in retail strategic projects, retail expansion, real estate, marketplace planning, or strategy roles. Preferably in a global, vertically integrated, or specialty retail environment
+ Ability to translate strategy into actionable plans and measurable outcomes
+ Strategic thinking and data-driven decision making
+ Strong negotiation, stakeholder management and effective cross-functional partnership in a matrixed organization
+ Resilient, adaptable, and results-oriented. Able to perform effectively under pressure
+ Good command in spoken and written English and Chinese (both Cantonese and Mandarin)
+ Passion for athletes, sport, and culture
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. NIKE is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call and let us know the nature of your request, your location and your contact information.

The Senior Director, Asset & Liability Management is a key member of the ALM leadership team, responsible for managing ALM risk and supporting earnings and capital objectives for (Emerging Market). Stepping into an established mandate, the Senior Director will own existing ALM processes and frameworks, while driving continuous improvements in analytics, reporting, and execution in close partnership with Investments, Finance, and Risk.
**Position Responsibilities:**
+ **1. Take Ownership of Existing ALM Mandate**
+ Assume responsibility for existing ALM strategies, risk limits, and reporting for (Emerging Market).
+ Maintain and enhance current ALM processes (e.g., monthly ALM reporting, limit monitoring, committee materials).
+ Ensure smooth transition of responsibilities from prior role holder, maintaining continuity for stakeholders.
+ **2. ALM Strategy, Execution & Performance**
+ Execute and refine ALM strategies to manage interest rate, credit, liquidity, and reinvestment risks within approved risk appetite.
+ Support portfolio positioning decisions, including asset mix, hedging, and new business strategies.
+ Provide ALM input to product, pricing, and reinsurance decisions, ensuring alignment with earnings and capital targets.
+ **3. Risk Management, Limits & Governance**
+ Monitor and report key ALM risk indicators (duration gaps, key rate durations, convexity, liquidity metrics, capital sensitivities).
+ Lead ALM components of stress testing, scenario analysis, and regulatory/economic capital impact assessments.
+ Prepare materials for ALCO/ALM Committees, Risk Committees, and senior management.
+ **4. Modeling, Assumptions & Analytical Enhancements**
+ Oversee use of existing ALM models and tools; validate outputs and challenge results.
+ Partner with Actuarial, Finance, and Investment teams to review and refine key assumptions (e.g., lapses, prepayments, dynamic policyholder behavior).
+ Identify opportunities to streamline, automate, or improve ALM analytics and attribution (earnings and capital).
+ **5. Stakeholder Management & Leadership**
+ Act as primary ALM point of contact for (named stakeholders - e.g., Canadian Segment CFO, CIO for Fixed Income, Chief Risk Officer for Emerging Market).
+ Provide clear, actionable ALM insights to senior leaders; explain trade-offs between risk, earnings, and capital.
+ Lead and coach a small team of ALM professionals/analysts (where applicable), providing guidance, feedback, and development opportunities.
+ **6. Reporting & Communication**
+ Lead preparation of regular ALM reporting packages (monthly/quarterly) and ad-hoc analysis for management and regulators.
+ Contribute to board, rating agency, and regulatory materials regarding ALM risk positioning for the relevant segment.
+ Translate complex technical analysis into concise, business-oriented recommendations.
**Required Qualifications:**
+ **Education & Designations**
+ Bachelor's degree in Actuarial Science, Finance, Mathematics, Economics, Engineering or related field.
+ Professional designation strongly preferred: FSA/FCIA, CFA, FRM, or equivalent.
+ Graduate degree in a quantitative or finance-related field is an asset.
+ **Experience**
+ **8+ years** of experience in ALM, actuarial, investments, or risk in insurance or financial services.
+ Direct experience with life/health insurance, annuities, or wealth products and their risk profiles.
+ Proven track record managing interest rate and market risks, including exposure to hedging and ALM modeling.
+ Prior experience leading teams or projects and working with senior stakeholders.
+ **Technical Skills**
+ Strong understanding of:
+ Asset-liability concepts (duration, key rate duration, convexity, cash flow matching, immunization).
+ Regulatory and accounting frameworks (e.g., LICAT / capital regimes, OSFI or local regulations, IFRS 17/9 or local GAAP).
+ Economic capital, stress testing, and risk-adjusted performance measures.
+ Proficiency with ALM / actuarial modeling tools and analytical platforms (e.g., AXIS/Prophet/MoSes, plus Excel, and ideally SQL or Python/R).
+ Strong analytical and strategic thinking with the ability to prioritize in a complex environment.
+ Effective communicator, able to influence and challenge cross-functional stakeholders.
+ Demonstrated leadership, ownership, and accountability, especially in a backfill context where continuity is critical.
**Problems / Challenges**
+ Aligns diverse stakeholder interests and perspectives to achieve mutually beneficial outcomes that support the company's long-term objectives.
+ Effectively manages multiple projects simultaneously while operating under tight deadlines and competing priorities.
+ Demonstrates the ability to work independently with minimal supervision, exercising sound judgment and accountability.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Modalidades de Trabajo**
Híbrido

At **Citi** , we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.
**Shape your Career with Citi**
**Wealth** brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.
We're currently looking for a high caliber professional to join our team as **S** **VP, Insurance Product Management Senior Lead Analyst** (Internal Job Title: Product Mgmt Sr Lead Analyst - C14) based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
+ We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
+ We empower our employees to manage their financial well-being and help them plan for the future.
+ Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
+ We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.
**In this role, you're expected to:**
This is a pivotal leadership role responsible for the end-to-end management of Citi's insurance business - driving product strategy, digital channel innovation, and client engagement across the full insurance lifecycle.
The successful candidate will serve as a key operational and strategic anchor within the broader Product Management team, coordinating across cross-functional stakeholders and insurance partners to deliver on partner commitments, client value propositions, and business growth objectives. This role demands a balance of strategic thinking, commercial acumen, and rigorous operational discipline - ensuring full compliance with internal controls, local privacy laws, and applicable regulations.
Key Responsibility Areas
The role spans three core pillars:
**General Insurance - Digital & AI** - Product strategy, digital channel development, and omni-channel sales execution
**Sales & Client Engagement** - Lifecycle management, campaign execution, and portfolio growth
**Operations, Controls & Reporting** - Day-to-day operations, financial controls, and regulatory compliance
Detailed Responsibilities
**1. General Insurance - Digital & AI**
_Product Strategy · Channel Development · Omni-Channel Sales_
+ Formulate and execute business and channel development strategies for General Insurance (GI) products, with a focus on digital and AI-enabled distribution channels.
+ Collaborate closely with insurance partners to lead end-to-end product and program launches, including customer journey design, incentive programs, and go-to-market execution.
+ Drive ongoing omni-channel sales initiatives - spanning digital, branch, and advisory touchpoints - to boost sales productivity and ensure seamless operational delivery.
+ Uphold high sales quality standards in alignment with the Sales Quality Framework; engage proactively with compliance and risk teams to identify and implement continuous improvements.
+ Identify and develop new business opportunities in unmapped customer segments, and pursue additional appointments from existing mapped segments to expand the insurance portfolio.
+ Monitor digital channel performance metrics and leverage data analytics and AI insights to optimize product positioning, campaign effectiveness, and customer conversion rates.
**2. Sales & Client Engagement**
_Lifecycle Management · Campaign Execution · Portfolio Growth_
+ Manage the full client lifecycle strategy - from acquisition and onboarding through early engagement and long-term retention - implementing targeted strategies to optimize portfolio performance and profitability.
+ Assess and synthesize customer, competitor, and industry insights to define strategies that enhance client experience, deepen relationships, and drive sustainable portfolio growth.
+ Provide strategic recommendations on innovative product promotion, segmentation strategies, and value proposition development tailored to distinct client profiles.
+ Collaborate closely with marketing, product, and advisory teams to develop integrated, multi-channel sales campaigns and ensure seamless, on-brand execution across all touchpoints.
+ Apply subject matter expertise across core marketing disciplines - including client campaign development, product launches, promotional design, and client experience enhancement.
+ Stay abreast of industry trends, competitor activities, and evolving market conditions to identify emerging business opportunities and continuously refine sales approaches and positioning.
+ Oversee business financial performance, including identifying revenue opportunities and operational gaps, and developing actionable business strategies supported by effective change management.
+ Appropriately assess risk in all business decisions, demonstrating particular consideration for Citi's reputation and safeguarding clients and assets by driving compliance with applicable laws, rules, and regulations; adhering to Policy; applying sound ethical judgment; and escalating, managing, and reporting control issues with full transparency.
**3. Operations, Controls & Reporting**
_Day-to-Day Operations · Financial Controls · Regulatory Compliance_
+ Oversee day-to-day operations of the broader Product Management team, ensuring timely delivery of partner commitments and client value propositions.
+ Coordinate with cross-functional stakeholders - including legal, compliance, risk, finance, and operations - and insurance providers to ensure aligned and efficient execution.
+ Prepare, review, and validate necessary documentation, checks, and reports for financial and controls reporting, ensuring full adherence to internal policies and applicable laws, rules, and regulations.
+ Maintain rigorous standards for data integrity, documentation accuracy, and audit readiness across all product management activities.
+ Support the implementation of internal control frameworks and contribute to continuous improvement of operational processes and governance standards.
**Compliance & Ethical Standards:** All activities must be conducted in strict adherence to Citi's internal policies, local privacy laws, and applicable regulatory requirements. The role holder is expected to demonstrate sound ethical judgment in personal behavior, business conduct, and decision-making - and to escalate, manage, and report control issues with full transparency and accountability.
Qualifications & Requirements
**Education & Experience**
+ Bachelor's degree or above in Business, Finance, Marketing, or a related discipline
+ Minimum 10 - 12 years of experience in insurance product management, bancassurance, or financial services
+ Proven track record in managing General Insurance products and digital channel initiatives
+ Experience working with insurance partners and managing end-to-end product launches
**Technical & Domain Skills**
+ Strong understanding of General Insurance products, regulatory frameworks, and market dynamics in Hong Kong
+ Proficiency in digital and omni-channel campaign management and analytics
+ Experience with financial controls, reporting, and compliance documentation
+ Familiarity with AI-driven tools and data analytics platforms for sales optimization
**Leadership & Soft Skills**
+ Demonstrated ability to lead cross-functional teams and manage multiple stakeholders effectively
+ Strong commercial acumen with the ability to translate insights into actionable strategies
+ Excellent communication and presentation skills in English and Cantonese/Mandarin
+ High degree of integrity, ethical judgment, and accountability
**Preferred Qualifications**
+ Experience in bancassurance or retail banking insurance distribution
+ Exposure to Sales Quality Frameworks and regulatory compliance programs
+ Prior experience in a senior analyst or lead role within a global financial institution
_Working at Citi is far more than just a job. A career with us means joining a family of dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact._
**Take the next step in your career, apply for this role at Citi today**
_ Family Group:**
Product Management and Development
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**Job Family:**
Product Management
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**Time Type:**
Full time
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**Most Relevant Skills**
Please see the requirements listed above.
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**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Senior Vice President- Client Relationship Management
Location:
Central, Hong Kong Island, HK
Brand: HSBC
Area of Interest:
Closing Date:
Date: 9 Jul 2026
**Job description**
We are currently seeking a high calibre professional to join our team as a **Senior Vice President in our Global Network Banking team in Hong Kong.**
**In this role you will:**
+ Maximize revenue and customer value by being accountable for proactively growing a portfolio within GNB through new-to-bank acquisition, deepening product penetration for existing customers and driving balance sheet growth across assets and liabilities aligned to the Group's strategy of growing revenues and portfolio Return on Equity through needs-based sales
+ Lead and Drive corridor engagement with key Global Corporate and International Mid-Market Coverage, Product and functional stakeholder groups to maximize customer value with a focus on expanding transaction banking wallet share and facilitating introductions to the wider HSBC Group to capture business opportunities in other markets
+ Ability to engage C-suite level management of the bank's largest clients with diverse solutions to meet complex needs, introduce new opportunities and develop a trusted advisor status with key client decision makers in order to grow long-term relationships
+ Understand current economic trends and their impact on HSBC in Hong Kong; identify key levers to capitalize on opportunities and/or minimize downside exposure
+ Contribute to the long-term strategic vision and direction for HK GNB and identify the key steps necessary for portfolio alignment and acting as a Role Model championing client centricity through regular client engagement and dealing with complaints and issues as required
+ Uphold the highest level of integrity and act as a role model for all HSBC values and business principles, ensuring growth is achieved within the bank's risk appetite and that HSBC delivers appropriate products and services which meet and exceed customer expectations as well as deliver fair outcomes
+ Be an ambassador for HSBC and develop the bank's profile in the local community, with a particular focus on international business (including engagement through Chambers of Commerce)
+ Ensure compliance with all relevant internal and external standards that apply to the conduct of the business including but not limited to KYC, AML regulations and monitoring of credit risks, including taking timely actions to protect the bank from potential losses
**To be successful you will need:**
+ More than 8 years of experience in banking and track record dealing with international / corporate clients
+ Strong banking experience with exposure to corporate lending, credit structures, risk assessment, cash and payment solutions and trade finance. Banking Experience in/across other geographies is a plus
+ A passionate client advocate with deep understanding of corporate and institutional client needs, with a demonstrable track record in delivering customer excellence on a global basis for CIB category clients
+ Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues with strong credit assessment skills, particularly towards structured facilities
+ Strategic thinker with a track record in developing and implementing market leading strategies that originate business and deliver effective client solutions across Transaction Banking products
+ Ability to interact and build trust and credibility with relationships at all levels of seniority including internal and external stakeholders, 'C suite', owner/proprietor client representatives, regulators and government bodies. Ability to influence without direct control
+ Cross cultural sensitivity and a dynamic personality to constructively engage with multicultural stakeholders (both internal and external)
+ Fluent in English and fluent in an additional foreign language such as Spanish or Portuguese would be a plus