315 Application jobs in Hong Kong

Direct message the job poster from Pathos Consultancy

The Company

Our client is a leading Fintech platform seeking a Application Support Engineer to join their client support team. This role requires a seasoned professional with strong client-facing experience and technical proficiency to handle functional and technical client inquiries. The successful candidate will report directly to the C-Level and work within a collaborative team environment.

The Role

• Provide Level 1 and Level 2 support to clients, addressing functional requests and resolving technical issues promptly and professionally.
• Engage directly with clients, primarily from investment banks and private banks , ensuring high-quality service delivery and client satisfaction.
• Write and execute SQL scripts to support client queries and troubleshoot issues.
• Operate within a Linux environment to perform basic system tasks and support client systems.
• Manage client expectations and ensure adherence to service level agreements (SLAs).

Your Profile

• Minimum of 5 years of client-facing experience in a support role, ideally providing L1/L2 support for functional and technical client inquiries.
• Proficiency in SQL scripting for querying and troubleshooting.
• Basic knowledge of Linux environments for system navigation and task execution.
• Open to candidates from any industry ; banking or financial services experience is not mandatory .
• Excellent communication and interpersonal skills to build strong client relationships.
• Ability to work effectively in a small team environment and adapt to a fast-paced, client-driven setting.
• Comfortable working shift hours between 7:30 AM and 7:30 PM.

Apply Today

To apply online, please click the 'Apply' button. Interested parties please apply with the most updated CV with expected salary and available date. Applicants who do not hear from us within 2 weeks may consider their applications unsuccessful.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries Investment Banking, Financial Services, and Banking

Referrals increase your chances of interviewing at Pathos Consultancy by 2x

Central & Western District, Hong Kong SAR 3 weeks ago

Wan Chai District, Hong Kong SAR 4 months ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Wan Chai District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from MIGSO-PCUBED

About the Role

This is a trade floor application support role that requires the candidate to investigate and resolve user, system & infrastructure generated issues across the Prime Services Production systems in a timely manner. You will be working closely with the regional and global teams across business, product, project management and technology teams. The candidate will also be expected to contribute to projects based on the core production management work streams such as stability programs e.g. Automation, Application Resilience etc.

Responsibilities

• Operational Excellence:
• Maintain operational stability for front office business applications by managing daily tasks and ensuring a stable environment.
• Enhance platform performance by spearheading initiatives to improve monitoring, stability, resiliency, and capacity for Prime Services systems in the APAC region.
• Continuously enhance the main monitoring tool and support the automation of repetitive tasks.
• Perform morning and weekend checks with global teams to ensure system readiness.
• Stakeholder Engagement:
• Collaborate closely with key stakeholders, including the head of the trading desk and technology managers.
• Service Implementation and Management:
• Participate in the rollout and management of new services.
• Plan, review, and execute change releases into the production environment, working with various teams to minimize incidents.
• Act as the initial point of contact for incident management queries and escalations.
• Lead major incidents, facilitate bridge calls, coordinate investigations, and manage internal communications.
• Produce and manage post-incident reviews, chair review meetings, and assign action/task tickets to remediate problems.
• Update the wiki post-incident to document known errors and workarounds for the support team.
• Work with global counterparts to address issues collectively and operate in a 'follow the sun' model to resolve issues globally.
• Coordinate and participate in annual disaster recovery drills.
• Collaborate with team members on shifts and provide on-call coverage as needed.

Qualifications

• University qualification with IT Major
• Minimum 5+ years working experience in Investment Banking application Support or Securities Trading industry with relevant exposure to development and support.

Required Skills

• Technical and Behavioural Competencies:
• Communication and Interpersonal Skills:
• Excellent interpersonal and communication abilities.
• Strong analytical and problem-solving skills.
• Effective prioritization and ability to work in fast-paced environments.
• Adaptability and Initiative:
• Ability to manage and adapt to changes and complexity confidently.
• Takes initiative, self-learner, diligent, dependable, and result-driven team player.
• Self-sufficient drive to work around obstacles sustainably.
• Technical Knowledge:
• Demonstrable strong working knowledge of the ITIL Service Management framework.
• Working knowledge of UNIX and Linux operating systems.
• Proficient in SQL and Shell scripting.
• Experience managing platforms in Linux and Windows environments.
• Familiarity with monitoring tools such as Autosys, ITRS Geneos, and Dynatrace.
• Understanding and experience with Agile methodology.
• Global and Organizational Skills:
• Ability to work across countries, regions, and time zones with diverse cultures and technical capabilities.
• Understanding of how to navigate processes and build networks in large organizations.

Preferred Skills

• Domain Knowledge:
• Strong understanding of APAC equities markets and prime brokerage business.
• Technical Expertise:
• Experience with Java, Kafka, Python, and Kubernetes.

• Seniority level Executive

• Employment type Contract

• Job function Information Technology
• Industries Banking and Securities and Commodity Exchanges

Referrals increase your chances of interviewing at MIGSO-PCUBED by 2x

Central & Western District, Hong Kong SAR 2 weeks ago

Wan Chai District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Application Support Officer role at Industrial and Commercial Bank of China .

Get AI-powered advice on this job and more exclusive features.

Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”), currently the largest commercial bank in China. It is one of the domestic systemically important banks (D-SIBs) in Hong Kong. ICBC (Asia) has 52 retail outlets in Hong Kong, including 27 “Elite Club” Wealth Management Centres. The bank engages in commercial banking, investment banking, securities, insurance, and funds, focusing on commercial and retail banking as well as global market business. Subsidiaries include Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, specializing in Renminbi services and global asset management, respectively.

• Perform risk impact assessment of incoming production changes, implement changes, and track post-change operations.
• Coordinate with the head office for software deployment.
• Improve IT monitoring systems and respond to alarms to troubleshoot issues.
• Analyze root causes of production incidents, follow up on resolutions, and propose improvements to prevent recurrence.
• Review migration documentation and procedures.
• Schedule planned and urgent changes within Computer Operation.

• University degree in Computer Science or related field.
• At least 3 years of banking experience.
• Experience in software quality assurance is a plus.
• Proven skills in Windows, Unix, SQL, JavaScript.
• Software development experience preferred.
• Initiative, analytical skills, good communication, ability to work under pressure.
• Proficiency in English and Chinese; Putonghua is an advantage.
• Senior candidates may be considered for the role of Senior Application Support (IT Manager).

Interested parties, please click "Apply Now". Personal data will be used solely for recruitment purposes.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Finance and Information Technology
• Industry: Banking

This job is active and accepting applications.

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from MIGSO-PCUBED

About the Role

This is a trade floor application support role that requires the candidate to investigate and resolve user, system & infrastructure generated issues across the Prime Services Production systems in a timely manner. You will be working closely with the regional and global teams across business, product, project management and technology teams. The candidate will also be expected to contribute to projects based on the core production management work streams such as stability programs e.g. Automation, Application Resilience etc.

Responsibilities

• Operational Excellence:
• Maintain operational stability for front office business applications by managing daily tasks and ensuring a stable environment.
• Enhance platform performance by spearheading initiatives to improve monitoring, stability, resiliency, and capacity for Prime Services systems in the APAC region.
• Continuously enhance the main monitoring tool and support the automation of repetitive tasks.
• Perform morning and weekend checks with global teams to ensure system readiness.
• Stakeholder Engagement:
• Collaborate closely with key stakeholders, including the head of the trading desk and technology managers.
• Service Implementation and Management:
• Participate in the rollout and management of new services.
• Plan, review, and execute change releases into the production environment, working with various teams to minimize incidents.
• Act as the initial point of contact for incident management queries and escalations.
• Lead major incidents, facilitate bridge calls, coordinate investigations, and manage internal communications.
• Produce and manage post-incident reviews, chair review meetings, and assign action/task tickets to remediate problems.
• Update the wiki post-incident to document known errors and workarounds for the support team.
• Work with global counterparts to address issues collectively and operate in a 'follow the sun' model to resolve issues globally.
• Coordinate and participate in annual disaster recovery drills.
• Collaborate with team members on shifts and provide on-call coverage as needed.

Qualifications

• University qualification with IT Major
• Minimum 5+ years working experience in Investment Banking application Support or Securities Trading industry with relevant exposure to development and support.

Required Skills

• Technical and Behavioural Competencies:
• Communication and Interpersonal Skills:
• Excellent interpersonal and communication abilities.
• Strong analytical and problem-solving skills.
• Effective prioritization and ability to work in fast-paced environments.
• Adaptability and Initiative:
• Ability to manage and adapt to changes and complexity confidently.
• Takes initiative, self-learner, diligent, dependable, and result-driven team player.
• Self-sufficient drive to work around obstacles sustainably.
• Technical Knowledge:
• Demonstrable strong working knowledge of the ITIL Service Management framework.
• Working knowledge of UNIX and Linux operating systems.
• Proficient in SQL and Shell scripting.
• Experience managing platforms in Linux and Windows environments.
• Familiarity with monitoring tools such as Autosys, ITRS Geneos, and Dynatrace.
• Understanding and experience with Agile methodology.
• Global and Organizational Skills:
• Ability to work across countries, regions, and time zones with diverse cultures and technical capabilities.
• Understanding of how to navigate processes and build networks in large organizations.

Preferred Skills

• Domain Knowledge:
• Strong understanding of APAC equities markets and prime brokerage business.
• Technical Expertise:
• Experience with Java, Kafka, Python, and Kubernetes.

• Seniority level Executive

• Employment type Contract

• Job function Information Technology
• Industries Banking and Securities and Commodity Exchanges

Referrals increase your chances of interviewing at MIGSO-PCUBED by 2x

Central & Western District, Hong Kong SAR 2 weeks ago

Wan Chai District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Application Support Officer role at Industrial and Commercial Bank of China .

Get AI-powered advice on this job and more exclusive features.

Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”), currently the largest commercial bank in China. It is one of the domestic systemically important banks (D-SIBs) in Hong Kong. ICBC (Asia) has 52 retail outlets in Hong Kong, including 27 “Elite Club” Wealth Management Centres. The bank engages in commercial banking, investment banking, securities, insurance, and funds, focusing on commercial and retail banking as well as global market business. Subsidiaries include Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, specializing in Renminbi services and global asset management, respectively.

• Perform risk impact assessment of incoming production changes, implement changes, and track post-change operations.
• Coordinate with the head office for software deployment.
• Improve IT monitoring systems and respond to alarms to troubleshoot issues.
• Analyze root causes of production incidents, follow up on resolutions, and propose improvements to prevent recurrence.
• Review migration documentation and procedures.
• Schedule planned and urgent changes within Computer Operation.

• University degree in Computer Science or related field.
• At least 3 years of banking experience.
• Experience in software quality assurance is a plus.
• Proven skills in Windows, Unix, SQL, JavaScript.
• Software development experience preferred.
• Initiative, analytical skills, good communication, ability to work under pressure.
• Proficiency in English and Chinese; Putonghua is an advantage.
• Senior candidates may be considered for the role of Senior Application Support (IT Manager).

Interested parties, please click "Apply Now". Personal data will be used solely for recruitment purposes.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Finance and Information Technology
• Industry: Banking

This job is active and accepting applications.

Join to apply for the System Engineer (Application Support) role at Hong Kong Genome Institute

1 day ago Be among the first 25 applicants

Join to apply for the System Engineer (Application Support) role at Hong Kong Genome Institute

Report to Manager (Infrastructure), the incumbent will assume the following responsibilities:

Key Responsibilities

• Manage and optimise Unix/Linux server environments, including Red Hat and Ubuntu distributions
• Maintain data storage clusters, ensuring optimal performance and reliability
• Conduct regular system and security operations in accordance with HKGI’s security guidelines, including patch management, vulnerability assessments, and system monitoring
• Collaborate with cross-functional teams to design and deploy technical solutions
• Provide timely troubleshooting and resolution for system-related issues
• Maintain comprehensive documentation for system configurations and procedures
• Work closely with external vendors to ensure data platform delivery and other deliverables meet standards
• Provide non-office hours, on-site support, and application support when necessary
• Perform any other duties assigned by senior officers
  
  
  

• A bachelor’s degree in Information Technology, Computer Science, or a related discipline
• Preferably at least 3 years of hands-on experience in server administration, data centre operations
• Proficiency in Unix/Linux environments, particularly with Red Hat and Ubuntu distributions
• A foundational knowledge of cloud platforms, such as AWS Cloud
• Proficiency in both spoken and written English and Chinese
• A proactive and collaborative mindset with the ability to effectively integrate new technologies and knowledge into practice
  
  
  

• Proficiency in scripting languages (Python, BASH, Java, Perl)
• Hands-on experience in SLURM workload manager for job scheduling, resource allocation, and performance optimisation in Linux HPC/cluster environments
• Strong understanding of storage technologies and solutions, with experience in OneFS and Dell PowerScale
• Working knowledge of firewalls, VPNs, network, cloud platforms, or security infrastructure
• Experience in providing application support in a mission-critical environment.
  
  
  

• Seniority level Entry level

• Employment type Contract

• Job function Information Technology and Information Technology

Referrals increase your chances of interviewing at Hong Kong Genome Institute by 2x

Kwun Tong District, Hong Kong SAR 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

• Ensure stability and performance of front-office applications used by trading desks.
• Monitor production systems daily and coordinate morning/weekend checks with global teams.
• Troubleshoot and resolve issues raised by users, systems, or infrastructure promptly.
• Lead incident management efforts—own investigations, coordinate bridge calls, and manage communication.
• Document post-incident reviews and update knowledge bases with workarounds and known errors.
• Implement and manage service rollouts and production change releases in coordination with global teams.
• Collaborate closely with trading desk leads, technology managers, and project teams.
• Contribute to strategic initiatives focused on system resiliency, automation, and stability.
• Partner with global counterparts to ensure 24x7 support coverage in a "follow-the-sun" model.
• Participate in annual disaster recovery drills and on-call support rotations.

Candidate Requirements

• Strong communication, collaboration, and analytical skills with the ability to thrive under pressure.
• Proactive, self-driven attitude with a keen ability to handle complexity and change.
• 5+ years of experience in Investment Banking or Securities Trading application support.
• Solid understanding of ITIL framework and production support best practices.
• Proficient in UNIX/Linux, SQL, and shell scripting; knowledge of Windows environments.
• Familiarity with monitoring tools like ITRS Geneos, Autosys, and Dynatrace.
• Exposure to Agile working environments and global team collaboration.
• Bonus: Knowledge of APAC equity markets, prime brokerage, or trading systems.
• Nice to have: Experience with Java, Kafka, Python, Kubernetes.
• Bachelor’s degree in Computer Science, Information Technology, or related field.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Information Technology
• Industries Investment Banking

Referrals increase your chances of interviewing at Newtone consulting by 2x

Get notified about new Application Support Specialist jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 month ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

About The Role

We are seeking a technically skilled and user-focused Application Support Analyst to join the digital team at Kai Tak Sports Park (KTSP) , Hong Kong's largest and most iconic sports and entertainment venue.

This role involves supporting mission-critical systems such as ticketing, mobile applications, and the Venue Booking System (VBS). You will handle day-to-day support and real-time event operations , collaborating with vendors and business teams to ensure seamless experiences for users and event operators.

• Provide technical and application support for KTSP's core systems, including:
• Ticketing platforms
• Mobile/web applications
• API Management Platform
• Venue Booking System (VBS) for facility reservations and sports programme enrollments
• Perform incident diagnosis and troubleshooting, working with vendors to resolve issues efficiently.
• Monitor system performance and logs, especially during high-volume periods and events.
• Assist in change management, testing, and release coordination for application updates and patches.
• Engage with internal users and frontline staff to gather feedback and understand workflow needs.
• Identify areas for application and user experience improvements.
• Maintain clear documentation, user manuals, and support procedures.
• Support live events or peak operations as part of an event duty roster, ensuring smooth digital operations.

• Degree in Information Technology or a related discipline.
• Minimum 3 years of experience in application support, IT operations, or technical helpdesk.
• Hands-on experience supporting web or mobile platforms, ideally customer-facing.
• Knowledge of:
• Windows OS, networking basics
• Web technologies (HTML, JSON, APIs)
• Databases (e.g., SQL, MySQL) and application logs
• Strong problem-solving skills and ability to remain calm under pressure.
• Excellent communication skills in both English and Chinese (spoken and written).
• Self-motivated with a service-oriented mindset and willingness to learn.
• Ability to work independently and in a fast-paced, event-driven environment.

• Experience with event tech, ticketing systems, or SaaS platforms.
• Exposure to systems like VBS, CRM tools, or POS.
• Knowledge of ITSM tools (e.g., Jira, ServiceNow) or log monitoring systems.
• Familiarity with Agile or DevOps practices.

At Kai Tak Sports Park , you'll support a world-class venue that hosts sports, concerts, and community events.

What Makes This Opportunity Unique

• Excitement & Impact: Support major live events, professional sports matches, and public programmes.
• Diverse Tech Exposure: Work with multiple systems including mobile apps, ticketing, VBS, integrations, and real-time dashboards.
• Collaborative Culture: Join a dynamic team that values your ideas and initiative.
• Growth & Learning: Gain hands-on experience with modern tech stacks and system integration challenges.
• Perks: Occasional access to venue events, modern working environment, and staff recreation options.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Events Services

This job is active and accepting applications.

Join to apply for the System Engineer (Application Support) role at Hong Kong Genome Institute

1 day ago Be among the first 25 applicants

Join to apply for the System Engineer (Application Support) role at Hong Kong Genome Institute

Report to Manager (Infrastructure), the incumbent will assume the following responsibilities:
Key Responsibilities

• Manage and optimise Unix/Linux server environments, including Red Hat and Ubuntu distributions
• Maintain data storage clusters, ensuring optimal performance and reliability
• Conduct regular system and security operations in accordance with HKGI’s security guidelines, including patch management, vulnerability assessments, and system monitoring
• Collaborate with cross-functional teams to design and deploy technical solutions
• Provide timely troubleshooting and resolution for system-related issues
• Maintain comprehensive documentation for system configurations and procedures
• Work closely with external vendors to ensure data platform delivery and other deliverables meet standards
• Provide non-office hours, on-site support, and application support when necessary
• Perform any other duties assigned by senior officers
  

• A bachelor’s degree in Information Technology, Computer Science, or a related discipline
• Preferably at least 3 years of hands-on experience in server administration, data centre operations
• Proficiency in Unix/Linux environments, particularly with Red Hat and Ubuntu distributions
• A foundational knowledge of cloud platforms, such as AWS Cloud
• Proficiency in both spoken and written English and Chinese
• A proactive and collaborative mindset with the ability to effectively integrate new technologies and knowledge into practice
  

• Proficiency in scripting languages (Python, BASH, Java, Perl)
• Hands-on experience in SLURM workload manager for job scheduling, resource allocation, and performance optimisation in Linux HPC/cluster environments
• Strong understanding of storage technologies and solutions, with experience in OneFS and Dell PowerScale
• Working knowledge of firewalls, VPNs, network, cloud platforms, or security infrastructure
• Experience in providing application support in a mission-critical environment.
  

• Seniority level Entry level

• Employment type Contract

• Job function Information Technology and Information Technology

Referrals increase your chances of interviewing at Hong Kong Genome Institute by 2x

Kwun Tong District, Hong Kong SAR 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.