134 Hospitality & Tourism jobs in Hong Kong

4 days ago Be among the first 25 applicants

• Answering incoming calls and WhatsApp inquiries from customers in a call centre environment and assisting with various requests such as golf bookings, dining reservations, travel recommendations, and mobile services
• Ensuring a pleasant customer experience by providing accurate and timely information
• Logging all customer inquiries in the system clearly and concisely and following up on any outstanding issues or inquiries within the agreed-upon timeframes
• Escalating complex or unresolved issues to team lead or management promptly
• Assist in ad-hoc duty assignments when needed
• Shift duty within 14:00 - 00:00 (with shift allowance, subject to terms and conditions)

To succeed in this role

• Energetic, cheerful, and outgoing personality
• Can do attitude, proactive and attention to detail with good interpersonal and communications skills
• Flexible, and adaptable to changing work schedules and requirements
• Fluency in Cantonese, English and Mandarin
• Immediate availability is highly preferred
• Office Location: Shatin (near City One / Shek Mun Station)

Contacts for Enquiries : WhatsApp 6392 5242

We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities. If you have the desire for an exciting and rewarding career, please click "Apply Now" or send us your resume along with your present and expected salary to the Human Resources Department by email at

For more information on other job opportunities of PCCW, please visit our website:

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( a copy of which will be provided immediately upon request.

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service and Other
• Industries Telecommunications

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New Territories, Hong Kong SAR 2 weeks ago

Islands District, Hong Kong SAR 4 days ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Sha Tin District, Hong Kong SAR 3 days ago

Sha Tin District, Hong Kong SAR 5 days ago

Sha Tin District, Hong Kong SAR 1 week ago

New Territories, Hong Kong SAR 2 days ago

Sha Tin District, Hong Kong SAR 3 days ago

Tsuen Wan District, Hong Kong SAR 3 weeks ago

New Territories, Hong Kong SAR 2 days ago

Tai Po District, Hong Kong SAR 1 week ago

Islands District, Hong Kong SAR 1 week ago

New Territories, Hong Kong SAR 1 week ago

New Territories, Hong Kong SAR 3 weeks ago

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Join to apply for the Assistant Restaurant Manager / Supervisor (MICHELIN Restaurant) role at Lubuds

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Restaurant Manager / Supervisor (MICHELIN Restaurant) role at Lubuds

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LUBUDS Group was established in 2006 with the launch of its first Japanese outlet. The group has since introduced Japanese (Omakase, Sushi, Tempura, Yakitori, and Teppanyaki), Chinese (Sichuan, Cantonese, Hong Kongese Congee and Noodles, and Dim Sum), Vietnamese, French, Steak House, Italian, Coffee Shops, Continental and Western fusions, and Contemporary Asian, etc. concepts across Hong Kong’s prime districts and shopping malls. With a growing footprint in Hong Kong and Macau, LUBUDS has built a team of over 1200 staff and over 43 award-winning F&B outlets. The group continues to establish its presence in the food scene and provide high-quality food and services to customers.

Responsibilities

• Communicating with the Restaurant Manager on a day to day basis.
• Coordinate with Restaurant Manager plans and actions to achieve improved operations, overcome deficiencies, and instigate necessary changes.
• Daily inspection of restaurant and readiness (aisle set-up, dining room set-up) according to standards.
• Handle guest complaints in the most diplomatic manner.
• Awareness of budget and continuous work toward achieving budgeted goals.
• Promote and maintain good employee relations between the service kitchen and dining room.
  
  

• Minimum 2 years of private club/ hotel F&B / award-winning restaurant experience
• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Immediate available is highly preferred
• Less experience will be considered as the Supervisor
  
  

• Target Bonus / Tips / Duty Meal / Discretionary Bonus
• 5 Days Off / 10 - 12 Days Annual Leave / Statutory Holidays
• Marriage Leave / Birthday Coupon / Staff Discount
• Professional Training and Promotion Opportunity
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business
• Industries Food and Beverage Services

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Islands District, Hong Kong SAR 1 day ago

Kowloon City District, Hong Kong SAR 6 months ago

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Join to apply for the Bar - Senior Waiter / Assistant Captain / Captain role at Kowloon Cricket Club .

Established in 1904, the Kowloon Cricket Club (KCC) is a private members’ club and one of the leading sporting clubs in Hong Kong. We promote participation in cricket and a wide variety of other sports, as well as encouraging social activities. Our green environment is located in the heart of Kowloon. KCC’s facilities are open to outside organizations such as schools and voluntary groups, with a focus on training and nurturing youth in various sports.

• Maintain the cleanliness of all equipment used during shifts.
• Provide food & beverage service in a British Bar.
• Ensure all bar equipment is in working order.
• Report on the requirement or replenishment of materials and tools, machinery deficiencies or breakages.
• Resolve member and guest inquiries.
• Ensure all equipment, drawers, refrigerators are clean and contents are always fit for service.

• 1-3 years or more of bar service experience in F&B, club, or hotel industry.
• Good knowledge of wine and cocktail production.
• Good command of English and Chinese (written and spoken).
• Candidates with more experience will be considered for Assistant Captain / Captain roles.

The Kowloon Cricket Club appreciates all applicants. If you are not invited for an interview within 1 month, please consider your application filed for future reference.

Personal data collected will be treated in strict confidence and used solely for recruitment purposes.

• Entry level

• Other

• General Business

• Recreational Facilities

3 days ago Be among the first 25 applicants

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Direct message the job poster from Hotel ICON

An exciting opportunity in joining the industry well known hotel is available! We are looking for Guest Relations Officer - Rooms at Front Office Department:

As the world's first fully integrated teaching and research hotel, wholly owned by PolyU and an extension of the School of Hotel & Tourism Management (SHTM), Hotel ICON stands as a testament to PolyU's aspiration to be an innovative world-class university, advancing hospitality and tourism education and research.

Job Responsibilities:

• Maintain a high quality of services offered to guests through maximum recognition and attention from arrival through departure.
• Coordinate with F&B team to provide club lounge service
• Ensure all guests receive prompt, efficient and friendly service on Club Floor

Job Qualifications:

• Certificate in hotel management or related disciplines preferred
• Receptionist Duties experience
• Excellent problem-solving abilities
• Ability to work both independently and as part of a team
• Fluency in multiple languages is an advantage
• Previous experience in the hospitality industry is beneficial
• Has full permit of working in Hong Kong

Want to start a career unlike any other? Tell us about yourself including your hobbies, e-mail to us and we will get back to you. You may also WhatsApp your recruiter at +852 6479 4024.

Hotel ICON is an equal opportunity employer and welcome applications from all qualified candidates. The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.

If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us.

Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Capital (17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong).

• Seniority level Entry level

• Employment type Full-time
• Industries Hospitality

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Central & Western District, Hong Kong SAR 9 months ago

Central & Western District, Hong Kong SAR 4 days ago

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Join to apply for the Manager, Event Management (Sports and Wellness) role at Hong Kong Tourism Board

2 days ago Be among the first 25 applicants

Join to apply for the Manager, Event Management (Sports and Wellness) role at Hong Kong Tourism Board

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At the Hong Kong Tourism Board, we are passionate about showcasing our city as a must-visit destination. Renowned for its iconic skyline, culinary wonders, and rich cultural tapestry where East meets West, Hong Kong is a bustling metropolis that offers extraordinary experiences to a diverse array of travelers. As we seize new opportunities to enhance our city's global appeal, we remain committed to promoting Hong Kong's unique charm and vibrancy, reinforcing its reputation as a world-class destination. We invite passionate talents to join our dynamic and fun team in achieving this vision.

HOW YOU WILL CONTRIBUTE AND LEARN?

• Liaise, lobby and constantly communicate with government departments, major stakeholders, district councils, NGOs, pressure groups and other key stakeholders for solicitation of comments and support for planning and execution of HKTB events and campaigns
• Identify, open the door to, lobby and engage commercial establishments, local community, NSAs, event organisers, etc. for solicitation of comments and support for development of HKTB events and campaigns
• Identify and collaborate with NSAs and event organisers for materialisation of partnership in promoting Hong Kong’s sports and wellness experiences
• Plan, develop and execute physical and digital elements and programmes in order to (1) raise event/ campaign/ core experiences’ awareness, (2) upkeep HK’s visibility, (3) drive local and overseas participation and (4) maintain/ raise event satisfaction in HKTB events and campaigns
• Supervise and monitor event managers/service contractors/supporting organisations for ensuring quality and timely delivery of services required in accordance with the agreed scope of services/ roles and responsibilities
• Process and procure all necessary licenses and permits for staging the event and ensure its compliance with all applicable HK laws and regulations
• Develop operation plans and administer all related process and logistics for staging the agreed event components in accordance with corporate policy
• Keep close contact with third-party event organisers for creating collaboration opportunity and ongoing relationship building in promoting Hong Kong tourism in general

WHO ARE WE LOOKING FOR?

• University graduates, preferably in disciplines of event management/ sports and recreation management/ marketing
• 8 years or above solid experience in event management from planning, programme development, budget monitoring, contractors management to execution stage is preferred
• Proven track records in event marketing, organising and managing large-scale/ territory-wide event and promotional campaign, preferably outdoor sports events/ mass participation events
• Experience in government liaison and stakeholders engagement will be an advantage
• Creative and resourceful connection with commercial establishments, local community and charitable organisations, NGOs, national and community sports organisations
• Excellent organisation, problem solving and time management skills
• Proactive and responsible team player who is capable of handling unexpected changes/ situations in outdoor event preparation and staging
• Excellent presentation and communication skill with internal function teams and external sponsors/ stakeholders to deliver effective promotion via quality collaborations
• Ability to handle multiple tasks and prioritise among assignments, willing to work long hours during event season and to function effectively under pressure
• Understand the latest market trend and generate creative ideas in uplifting event profile and reputation within target market segment
• Ability to give suggestions and drive new initiatives for enhancing event status and participants'/ visitors' satisfaction
• Detail-minded and follow strict guideline when dealing with company’s procurement and legal process

If you are passionate about our mission and believe you are the one we are looking for, please send us your resume with present and expected salary by clicking "Apply". We are looking forward to hearing from you.

Only shortlisted applicants will be contacted. Personal data provided by job applicants will be kept in strict confidence and used only for recruitment and employment-related purpose in accordance with our personal data policies. By submitting your job application, you acknowledge that you have read, understood and accepted the HKTB’s Personal Information Collection Statement Pertaining to Job Application at

We are an equal opportunities employer.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management, Marketing, and Strategy/Planning
• Industries Travel Arrangements

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Join to apply for the Executive Housekeeper role at The Charterhouse Causeway Bay

1 week ago Be among the first 25 applicants

Join to apply for the Executive Housekeeper role at The Charterhouse Causeway Bay

Are you prepared to go beyond the borders?

At Charterhouse Causeway Bay , we always look for innovative and dynamic people to go beyond borders. As a hotel that excels in service, we are keen to develop our people in 10 key aspects:

• Caring - energizes and shows our care
• Commitment - pledges to service with actions ensuring impact
• Communication - active listening with proactive responses
• Create Impression - leaving a lasting impression with a smile
• Engaging - interacting with customers to build relationships
• Innovative - thinking outside the box to improve skills and products
• Passion - loving your job to create self-fulfillment
• Responsibility - taking action to exceed customer expectations
• Service Attitude - a learned behavior to do things right from the start
• Teamwork - working together to be more efficient and productive

Responsibilities

• Control and direct the Housekeeping Department, planning and organizing operations to achieve and maintain high standards of cleanliness in guestrooms, public, and employee areas.
• Supervise and control the costs and usage of cleaning supplies, guest supplies, and chemicals.
• Coordinate and oversee all daily housekeeping functions.
• Lead a team to maintain the landscape.
• Establish and maintain standards and procedures for cleaning. Initiate new procedures to increase efficiency of labor and product use.
• Maintain proper training for all new and existing staff.
• Coordinate closely with the Engineering Department for maintenance or re-furbishing programs of guest rooms and public areas.
• Ensure proper communication within the department by conducting regular meetings with all personnel.
• Work closely with Front Office regarding room status.
• Pay utmost attention to guests’ needs.
• Prepare the departmental expenditure budget for the upcoming year and negotiate contracts with vendors (if any) for management approval.
• Arrange quarterly pest control with contractors for all F&B outlets, guest rooms, and public areas.
• Be prepared for additional responsibilities as assigned.

Qualifications

• A degree or diploma in Hospitality Management is preferred.
• Over 10 years of experience in Housekeeping, with at least 5 years in management roles.
• Mature, proactive, and reliable.
• Ability to communicate effectively with all levels of staff; work independently and handle affairs diplomatically.
• Good command of English and Chinese, Putonghua is a plus.

We offer an attractive remuneration package and opportunities to work in a fun and interactive environment.

Join Us

If interested, please send your CV to the Human Resources and Training Department.

Address: 209 – 219 Wanchai Road, Wanchai, Hong Kong.

Tel: (852) 2892 3310

Email: (application email redacted)

The personal data provided in your application will be used for recruitment purposes only and will be treated in accordance with the Personal Data (Privacy) Ordinance.

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• Assist in organizing and running a diverse set of promotional, corporate and social events for the Restaurants;
• Identify and develop business opportunities for events and catering sales among all restaurants in Aqua Restaurants Group;
• Conduct market research on competitors’ analysis and market trend;
• Maximize revenue opportunities in the area of responsibility by contributing to the overall catering revenue;
• Manage all aspects of negotiation and coordination process of catering events;
• To actively engage banquet business / advance bookings with significant tour organizers;
• To co-ordinate events with operations and chefs and ensure customer satisfaction with all functions booked

Requirements:

• Degree holder in Event Management or related disciplines with at least 2 years’ relevant experience in Events Management
• Related work experience in F&B is an advantage
• Possess strong communication and collaboration
• Excellent time management, able to prioritize work and work under pressure
• Good command of spoken and written English, Mandarin and Cantonese
• Proficient in MS Office applications

We Offer

• Birthday leave and a celebration allowance
• Employee discount to be used across the Group’s outlets
• Medical insurance
• On-job training and opportunities for growth

We offer attractive salary and benefits package to the right candidates. Interested parties please apply with full resume, present and expected salary, contact HR Department at 2854 1868.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly according with the employer’s personal data policies, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.

• Seniority level Entry level

• Employment type Full-time

• Job function Marketing and Public Relations
• Industries Restaurants

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Central & Western District, Hong Kong SAR 9 months ago

Central & Western District, Hong Kong SAR 9 months ago

Central & Western District, Hong Kong SAR 8 months ago

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Join to apply for the Assistant Manager – Stewarding role at Rosewood Matakauri

2 months ago Be among the first 25 applicants

Join to apply for the Assistant Manager – Stewarding role at Rosewood Matakauri

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General Information

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Country/Region

Hong Kong SAR

Province/City

Hong Kong SAR

Location

Rosewood Hong Kong

Department

Food & Beverage - Culinary

Job Type

Full-time Permanent

Job Description

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Essential Duties And Responsibilities

• Organize the Stewarding team to ensure that cleaning tasks are taken care of in a timely and professional manner
• Ensure that all cleaning equipment and tools including dishwashers, hand wash stations and pot wash stations are maintained in a proper way and provide training if needed.
• Ensure that all the kitchens and restaurants has enough tools and equipment to perform their work in an optimal way.
• Monitor the level of cleaning equipment, tools and chemicals and order accordingly.
• Perform special projects when asked by Managers.
• Perform other reasonable duties according to the business level and operation hours.
  
  

• Minimum 5 years’ relevant working experience in a sizeable luxury hotel
• Proficiency in English, Putonghua and Cantonese is advantage
• High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Hospitality

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Wan Chai District, Hong Kong SAR 2 weeks ago

Tsuen Wan District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 5 days ago

Central & Western District, Hong Kong SAR 5 days ago

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Join to apply for the Assistant Executive Housekeeper / Assistant Housekeeping Manager role at Lanson Place Causeway Bay, Hong Kong

3 days ago Be among the first 25 applicants

Join to apply for the Assistant Executive Housekeeper / Assistant Housekeeping Manager role at Lanson Place Causeway Bay, Hong Kong

Lanson Place Causeway Bay, Hong Kong is a secret sanctuary of style that provides impeccable service. The boutique hotel and residences is Lanson Place brand’s flagship property. It is the showcase for Lanson Place’s personality, displaying a unique blend of modernity and French flair in a homely setting of sophisticated design and consistent top-quality service.

Join Lanson Place, Your Place to Grow.

We entrust you as our Assistant Executive Housekeeper / Assistant Housekeeping Manager to delight our guests with compassion and connection.

How will we care for you?

• Enjoy a 5-day working week consisting of 9 working hours includes meal break per day.
• Benefit from 17 days of public holidays.
• Take advantage of 15 days of annual leave.
• Receive coverage for life, accident, outpatient, hospitalisation, and dental insurance.
  
  

• As a strong leader, you will guide and support the Housekeeping team, working closely with the Head of Housekeeping to maintain our high standards.
• Guardian of Cleanliness, turning every space into a tranquil, immaculate haven by ensuring every corner of our property – from guest rooms and kitchens to public areas and staff spaces, sparkles with pristine cleanliness.
• Ambassador of Assistance, always available to lend a helping hand, turning moments into memories by offering warm greetings and assistance.
• Master of Supplies, ensuring everything is in place by managing our housekeeping trolley, linen closet and pantry area with precision.
• Reporter of Readiness, ensuring that every shift runs smoothly. From gathering essential items before shifts to exporting damages and suspicious activities.
  
  

• 5-6 years of premium hotel experience with at least 3 years in a similar role.
• Familiar with Infor & Macros, or other hotel management systems.
• Fluent English, Cantonese and Mandarin communicator, plus to know other languages.
• Professionally presentable with the ability to comfortably build rapport with global clientele.
• Effective leader, problem solver and team player with exceptional conflict resolution, multi-tasking, and time management skills.
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function General Business
• Industries Hospitality

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