What Jobs are available for Hospitality & Tourism in Hong Kong?

Duty and Responsibilities:

· Reception duties in a professional and courteous manner

· Registration and greet internal and external guests in a professional manner

· To organize conference and meeting room bookings

· Excellent customer servicing attitude and professional telephone manner

· Dealing the queries by email

· Co-ordinate and assist the meeting room setup

· Arrange and handle catering services/ tea services as required

· Vendor management for coffee machine, ordering of office supplies, beverage and refreshments

· To assist in company events

· Check any furniture, fixtures and equipment faults and report to relevant party for prompt resolution

· Mail & Courier handling

· Maintain the reception area, meeting rooms and collaboration area are neat and tidy

· Handle ad-hoc projects as assigned

Requirement:

· Degree holder with 1-2 relevant working experience is highly preferred

· Prior Front Desk, Concierge, customer service or other hospitality experience preferred

· Adapt to communicate and engage with people from various cultures, background and levels

· Ability to solve problems in standard situations. Requires basic analytical skills

· Excellent customer servicing attitude and professional manner.

· Good command of both written and spoken Cantonese, English and Mandarin

· Working knowledge/competency of Microsoft Office Suite (Outlook, Word, Excel & PowerPoint) is preferable.

· Able to work independently and proactive

We offer highly motivated remuneration package. Please apply with full resume with your CURRENT and EXPECTED salary by clicking the ''APPLY NOW'' button.

We are an equal opportunity employer.  Personal data provided by job applicants will be treated in strict confidence and used strictly for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful.

YOUR ROLE:

With a primary focus as the regional Food and Beverage leader for APAC, you will oversee all F&B operations to drive revenue, elevate service standards, and bring innovative concepts to life. You'll be a key strategic partner, shaping the future of our culinary experiences while ensuring alignment with our brand's vision. From concept development to pre-opening support, your leadership will be instrumental in delivering exceptional guest experiences and operational excellence across the region. In the capacity of Global Food and Beverage leader, you will provide the other regions with expertise and support to ensure a globally cohesive and consistent vision for our Food and Beverage offering.

HOW YOU'LL MAKE THE PLACE:

• Champion our sustainable sourcing philosophy through the "Partners in Provenance" program, supporting local farmers and indigenous agriculture.
• Lead the development and execution of innovative, high-performing F&B concepts in collaboration with the Experience Design team in APAC.
• Provide strategic and hands-on support to F&B and Culinary Directors across the region, ensuring brand alignment and operational excellence.
• Guide pre-opening efforts, including OS&E selection, team development, and execution of brand standards.
• Collaborate on renovation and capital improvement projects to enhance product offerings and maximize ROI.
• Develop and implement comprehensive training programs to elevate service delivery and empower local teams.
• Monitor and manage F&B budgets in partnership with the VP, Operations, APAC and COO ensuring commercial goals are met.
• Stay ahead of global F&B trends to continuously evolve and enhance our offerings.
• Drive performance and ensure brand consistency across the Americas and EMEAC regions, providing strategic oversight and support to the Directors of Food and Beverage Excellence through a dotted-line reporting structure.

COULD THIS BE YOU?

• You are internationally experienced, culturally fluent, and passionate about creating lifestyle-driven culinary experiences that resonate with diverse audiences.
• You bring a strong track record in leading luxury or lifestyle restaurant operations, with a sharp business acumen and a flair for innovation.
• You're a tastemaker with a keen eye for detail, able to translate visionary concepts into operational reality while upholding the highest standards.
• You lead with integrity and inspire others through hands-on coaching, building capable, diverse teams that thrive on collaboration and shared success.
• You're adaptable and forward-thinking, always seeking new ideas and proactively driving change to stay ahead of market trends.
• You communicate with clarity and influence, building trusted relationships with stakeholders, owners, and cross-functional teams.

Savills has a network of over 700 offices and associates throughout the Americas, Europe, Asia Pacific, Africa and the Middle East. We require a high calibre individual to join us for the following position:-

Concierge (5 days work)

Working Hours : 08:30-17:30

Location : Fortress Hill

Roles and Responsibilities:

• Working in the front desk in a commercial building.
• Reception duties in courteous manner.
• Meet and greet guests in a professional manner.
• Excellent customer serving attitude and professional telephone manner.
• Dealing the queries by phone & email.
• Coordinate with daily courier and handle incoming / outgoing mails.
• Maintain the lobby area are neat and tidy.
• To assist in company events.
• To assist in handover and takeover the tenant units.
• Handle ad-hoc projects as assigned.

Requirements:

• Secondary Level or above.
• 1-2 relevant working experience in receptionist / administration is highly preferred.
• Good command of both written and spoken Cantonese, Mandarin, and English.
• Adapt to communicate and engage with people from various cultures, background and levels.
• Working knowledge / competency of Microsoft Office Suite (Outlook, Word, Excel & PowerPoint) is preferable.
• Excellent customer servicing attitude and professional manner.
• Immediate available is a definite advantage.

We offer attractive remuneration and excellent prospects for the right candidate.

Interested parties please send an application letter with detailed resume, current and expected salary to:

Human Resources Director

Savills Property Management Limited

Suites 805-13, 8/F, 111 King's Road, Taikoo Shing, Hong Kong

EA Co. Licence: C-

Applications will be treated in strict confidence. Personal data collected will be used for recruitment purpose only.  Applicants not hearing from us within 2 months from the date of application submitted may consider their application unsuccessful.

Additional Information
Job Number

Job Category
Rooms & Guest Services Operations

Location
Renaissance Hong Kong Harbour View Hotel, 1 Harbour Road Wan chai, Hong Kong, Hong Kong, China,VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

Position Summary
Organize and coordinate group check-in/pre-registration procedures. Sell a room/accommodation to guests without reservations. Anticipate sold-out situations, identify how many rooms are over-committed; obtain alternative accommodations for guests with reservations. Block rooms in the computer, identify designated requirements. Perform duplicate reservation checks. Run and check daily reports/contingency lists. Supply guests with directions and information. Answer, record, and process all guest, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Issue safe deposit boxes. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.

Assist management in motivating and coaching employees; serve as a departmental role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time. Enter and locate information using computers/POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.
Be
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the best version of you.

Country/Region

Hong Kong SAR

Province/City

Hong Kong SAR

Hiring Entity

Rosewood Hong Kong

Department

Rooms - Front Office

Job Type

Full-time Permanent

Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our guests.

The vertical estate on the majestic harbour, Rosewood Hong Kong is seeking intuitive, engaging and impassioned Associates to embark on a Rosewood Journey with us. Apply Now. #RWHKGRocks

Essential duties and responsibilities

• Assist Guest Relations Manager in maintaining the highest level of standard in service and supervising subordinates within the section, with the responsibility of daily operation.
• Ensure our VIPs receive the best personalized service and most comfortable and memorable experience during their stay or visit at Rosewood Hong Kong.
• Be a good role model for the team and demonstrate positive attitude, as well as self-disciplined and self-motivated competencies.
• Be responsible for advising relevant management of all upcoming SAGs to ensure a seamless, outstanding experience for guests and that appropriate actions are taken in a timely fashion to address special requirements
• Study and analyze guest profiles on both Rooms' and Food & Beverage's arrival reports to ensure that standards are maintained at a superior level on a daily basis and that all VIPs arriving at the hotel are recognized and well looked after; Help all operational departments to meet guest's request meaningfully, consistently, effectively and cost-efficiently.
• Foster long-term relationship with VIPs, with the aim of building loyalty and encourage business across various outlets, room stay, and wellness
• Become the primary point of contact for VIPs, assist with enquiries and reservations, liaise with different departments
• Input and maintain the accuracy of the Database of Rosewood VIPs, with the aids of Opera and Seven Rooms
• Arrange and/or tailor-made amenities, when necessary, for Rosewood VIPs
• Possess a thorough knowledge of the Front Office systems, such as Opera, Seven Rooms, etc.

Requirements

• Minimum 3 years in hotel guest relations experience with supervisory experience in a luxury or ultra-luxury environment
• Proficiency in English, Putonghua and Cantonese is an advantage
• Familiarity with the local area and general concierge services; ability to enforce hotel's standards, policies and procedures with all staff
• High standards of professional manner with exceptional communication, presentation, interpersonal and problem-solving skills
• Previous experience with Opera System is highly preferred

A culmination of the group's differentiated approach to luxury hospitality, Rosewood Hong Kong is the newest global icon for Rosewood Hotels & Resorts. At the epicentre of the Victoria Dockside arts and cultural district, Rosewood Hong Kong features 322 rooms and 91 suites in Rosewood's high-residential style, including 18 specialty suites and 186 Rosewood Residences, designed to accommodate longer stays. A new centre of gravity on the Tsim Sha Tsui waterfront, Rosewood Hong Kong's numerous bars and restaurants will create a vibrant gastronomic hub, showcasing unique concepts which convey Rosewood's signature, innovative approach to intimate, casual and lively dining. The first urban outpost of Asaya will feature integrative wellness, fitness and spa facilities, debuting a unique gastronomic concept that emphasises wellbeing at its core.

Uniplan. An Agency For Brand Experience.
With our Headquarters based in Cologne, Germany, we have offices across Germany, and Asia. Uniplan was founded in 1960 in Cologne. Since then, we have reinvented ourselves time and again, and with a feeling for future trends and developments, we have combined the origin of craftsmanship with creative imagination. Today Uniplan combines all creative disciplines from strategy, creation, design and project and event management to engineering and production. We accompany our client partners from the first idea to the last step - all for the one moment that makes the brand experience unique.

Your role
As a Senior Event Manager at Uniplan HK, you play a pivotal role in delivering exceptional brand experiences, encompassing physical and virtual events.

Your Responsibilities Include

• Leadership: Lead on-site teams to deliver outstanding brand experiences, including Hybrid, Virtual, Live Events, and Visual Merchandising.
• Stakeholder Communication: Collaborate with all project stakeholders to ensure seamless operational standards.
• Project Involvement: Contribute to project pitching, budgeting, and proposal preparation.
• Client Interaction: Attend client presentations and meetings, both for new business opportunities and ongoing production updates.
• Resource Management: Effectively manage internal and external freelance production resources to meet project requirements.
• Collaboration: Work closely with creative, account, and operation teams to generate creative, feasible, and budget-friendly ideas.
• Budget Management: Create accurate project budgets for internal and client approval.
• Project Oversight: Manage project plans, event timelines, and staff briefing documents.
• Supplier Selection: Select, brief, and manage relevant suppliers.
• Client Relationship Building: Foster strong client relationships and identify opportunities for development.
• Project Closure: Ensure timely job closure, invoicing, and post-event reporting.
• Budget Management: Generate working budget sheets, manage changes to the scope of work, and ensure complete reconciliation to meet the satisfaction of Uniplan, clients, and suppliers.
• Supplier Collaboration: Source, engage, and collaborate with third-party suppliers, technical consultants, and creative talents to align with client objectives and project briefs.
• Quality Control: Oversee and manage external partners and suppliers during on-site installation, operation, and dismantle periods, ensuring quality control and safety.

Your talent

• Experience: A minimum of 5 years in live event production, experiential marketing, visual merchandising, and virtual events, preferably with luxury experience.
• Project Management: Proficiency in budget creation, logistics planning, management, and reconciliation.
• Adaptability: A "can do" attitude with a proactive and responsive mindset, able to adapt to market changes and the demands of virtual and hybrid events.
• Track Record: A demonstrated track record of successfully managing projects of various scales.
• Communication: Exceptional communication and problem-solving skills, with the confidence to lead, influence, and manage expectations at all levels.
• Organizational Skills: Strong organizational and analytical abilities, with a logical thought process and proactive issue identification.
• Collaboration: Proven ability to work across business units and in a multi-stakeholder environment.
• Time Management: Deadline-driven with a keen eye for detail.
• Emotional Intelligence: High emotional intelligence, able to adapt quickly to change and remain calm under pressure in a fast-paced environment.
• Client Relations: Exceptional ability to establish and maintain positive relationships with clients, vendors, and suppliers.
• Innovative Thinking: Strong intellectual curiosity and the ability to generate and implement creative ideas.
• Flexibility: Willingness to work flexible hours during busy periods.
• Language Skills: Good command of written and spoken Chinese and English, with Mandarin as a bonus.

If this sounds like the role for you, please click "Apply Now". All applications will be treated in strict confidence and used exclusively for recruitment purposes.

HK Express is Hong Kong's first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world's most diverse and dynamic region; and at HK Express, we're opening up new travel experiences that inspire and invigorate millions of people across the region we're proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role Purpose

• Develop and maintain passenger and baggage service related policies and procedures, for airport and intermodal (e.g. ferry services and bonded bus) operations, to ensure compliance with regulatory, IATA and HKE requirements;
• Formulate process improvement initiative and conduct regular review of operating procedures and training objectives to improve service delivery and ensure compliance;
• Develop and maintain network-wide, intermodal and station specific training materials in the area of passenger and baggage services;
• Prepare annual training plan and deliver trainings to both HKE staff and external services providers when required;
• Continuously review and update training program/material to ensure effective knowledge transfer and improve service delivery for all airport staff (internal and external service providers);
• Continuously review and evaluate the quality outcome of Train-the-Trainer Programme and implementation;
• Manage the inventory and supply section to minimize cost and efficient procurement and delivery of station supplies and signage for the operation;
• Develop, implement and manage baggage claim policies, procedures, and processes to minimize cost and maintain service excellence;
• Manage resources deployment, develop, and maintain preparation checklist as well as training and support plan for new station launch, GHA switch over and charter services;
• As a Ground Services representative, lead and coordinate with both internal and external stakeholders on development and implementation of new initiatives, products, and services;
• Provide recommendations and proposals for designing a strategic plan to enhance the overall services delivery processes as well as customer experience;
• Support and represent GS to align policies internally with other HKE departments and clarify policies and procedures externally with service providers;
• Identify hazard and risk, prepare risk assessment and recommendation to improve operational security and/or decision regarding safety risk tolerability;
• Leading a team of supervisors to support the manager in projects/tasks assigned related to passenger and baggage services standard and training;
• Oversea travel is required.

Qualifications

• Bachelor's degree or equivalent;
• Minimum 5-year aviation experience in related areas with at least 2-year experiences in a supervisory role;
• Solid knowledge of passenger and baggage services related policies and procedures, intermodal operations or training; experience in an airline's head office would be an advantage;
• Strong presentation, analytical and project management skill;
• Ability to lead and provide solutions within the scope of Passenger and Baggage Services;
• Strong customer service mindset;
• Excellent command of both spoken and written English and Chinese including Putonghua;
• Proficient in Microsoft Office.

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Hybrid working with flexibility in workplace and working hours to foster work-life harmony
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.

As one of the leading event agencies in Hong Kong, we are looking for an Event Coordinator (3-months contract; Oct to Dec 2025) who will need to –

• Assist in event planning, coordination and execution of onsite operations and logistics
• Assist in sourcing materials and vendors for events
• Provide general clerical and administrative support within Event Team
• Handle related ad-hoc projects as assigned by Managers

Abilities we are looking for -

• Be passionate about event planning
• Diploma or Degree holder in Marketing / Event Management or related disciplines
• 1-3 years of relevant working experience in event/project management
• Good command of spoken and written in English, Cantonese, and Mandarin
• Self-motivated, detail-oriented, and comfortable working independently
• Good communication, cooperation and problem-solving skills
• Proficient in MS office applications (Word, Excel, PowerPoint) and Chinese word processing
• Ability to work under deadline pressure and flexible working hours
• Willing to take challenge and handle ad-hoc tasks
• Immediate available is highly preferable

Interested parties please send full resume with expected salary to us. 

For more information, please visit our group website: 

Or service websites: ,  

Personal data will be used for recruitment purpose only.

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Job Responsibilities:

• Clean and maintain guestrooms and guest corridors according to set standards and procedures;
• Handle Linen.

Job Requirements:

• Work in overnight shift;
• Communication in Cantonese, with relevant experience or studied room attendant training courses will be an advantage.