57 Apprenticeships & Trainee jobs in Hong Kong
HR Manager - OD & Training
Posted 2 days ago
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Join to apply for the HR Manager - OD & Training role at Michael Page
About Our ClientA leading multinational organization in Hong Kong is seeking an experienced HR Manager - Organization Development & Training to join their HR team. This role offers an exciting opportunity to drive talent and organizational growth within a dynamic, global environment, focusing on innovative training programs and strategic development initiatives.
Job Description- Manage end-to-end training and development initiatives, including planning, delivery, and evaluation of programs for internal staff.
- Partner with external vendors to initiate and implement new training programs, ensuring alignment with business needs and employee skill development.
- Lead the revamp of performance management systems, collaborating with internal tech teams to improve technology usage and streamline HR processes.
- Develop and implement strategies to enhance organizational efficiency and employee performance.
- Manage talent assessment and succession planning frameworks to support long-term business growth.
- Act as a strategic partner to business units and HR teams, providing insights and recommendations to support talent and OD initiatives.
- Build strong relationships with internal and external stakeholders to drive successful program outcomes.
- Assess the effectiveness of training, OD, and succession planning initiatives through metrics and feedback, providing data-driven recommendations.
- Present findings and strategic proposals to senior management for approval and implementation.
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of 5-7 years of HR experience, with a strong focus on Learning and Development (L&D); generalist HR background is acceptable, with OD experience as an advantage.
- Proven expertise in designing and delivering training programs, including vendor collaboration and e-learning initiatives.
- Strong interpersonal and communication skills, with the ability to influence and collaborate with diverse stakeholders.
- Fluency in English and Cantonese; proficiency in Mandarin is highly desirable.
- Strategic mindset with excellent project management and organizational skills, capable of managing multiple priorities.
- Proficiency in HRIS systems, training platforms, and Microsoft Office Suite (Word, Excel, PowerPoint).
- Good knowledge of HR practices and Hong Kong employment regulations.
- A competitive salary package with bonus.
- Comprehensive medical benefits.
- Opportunities to work with a large organization.
- A permanent role with a focus on professional growth and development.
Candy So
Quote job ref: JN-082025-6810391
Seniority level- Mid-Senior level
- Full-time
- Training and Human Resources
- Leasing Non-residential Real Estate, Real Estate, and Facilities Services
This job posting is active.
#J-18808-LjbffrAssistant Manager, Enterprise Solutions (Agency Channel Development & Training)
Posted 8 days ago
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Join to apply for the Assistant Manager, Enterprise Solutions (Agency Channel Development & Training) role at Prudential Hong Kong
3 days ago Be among the first 25 applicants
Join to apply for the Assistant Manager, Enterprise Solutions (Agency Channel Development & Training) role at Prudential Hong Kong
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Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
This role will provide high quality sales trainings and supports to agents to enhance their capability and interest on conducting group and MPF business. S/he will also support agents using group and MPF products as a tool for customer acquisition on domestic business.
Job Responsibilities
- Maintain good relationship with agencies through regular visits, briefings and handle agents’ enquiries in timely manner
- Expand the no. of MPF license agents and no. of productive agents on group business and MPF business
- Identify and develop cross-selling opportunities to other line of business (eg. Commercial, Personal)
- Provide effective trainings to agents on group business and MPF products
- Assist in develop sales strategies, marketing activities and sales incentive campaigns to support business growth
- Prepare regular communications to agents
- Assist to organize agent events and seminars
- Identify the extent of a program's impact on participants and maintain follow-up on their applications after the program
- Review course evaluation for further enhancement or improvement
- Participate in the development of long-term plans, training structure, organization, policies, programs, services and practices in order to accomplish the training mission
- Conduct analysis on information/data/resources relating to section's training activities, and report findings in regular reports
- Prepare regular reports on training activities to management according to the guidelines given
- Need to involve in end-to-end eLearning production (design focus)
- Degree holder
- 5 years of experience on channel development and training on employee benefits products
- Possessing experience in developing other SME businesses is an advantage.
- IA & MPF license holder
- Advanced database and computer skills to prepare reports for incentive results
- Strong verbal and written communication skills
- Advanced record-keeping skills
- Drive cross selling of life business and experience with agency channel is preferred
- CPD trainer experience is preferred
- Required languages: fluent Cantonese and Mandarin, plus English at a conversational level.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Administrative
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Wan Chai District, Hong Kong SAR 6 days ago
(TRAVEL RETAIL) Assistant Business Development Manager Assistant Manager, Customer Relationship Assistant Marketing & Communications Manager, EAST Hong Kong Customer Care Advisor (English Speaking) Assistant Customer Service Manager, Customer Relations Customer Success Manager/ Account Manager 202508Hong Kong, Hong Kong SAR SGD42,000.00-SGD60,000.00 4 days ago
Assistant Manager - Concierge, The Langham, Hong Kong Assistant Manager / Manager, Facilities and Office Administration Retail Store Manager (based in Singapore)Wan Chai District, Hong Kong SAR 1 week ago
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#J-18808-LjbffrSenior Sales Training Manager - APAC (EV Cars)
Posted 11 days ago
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3 weeks ago Be among the first 25 applicants
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Our Client, a leading car dealer specializing in electric vehicles, is seeking a Senior Sales Training Manager for the APAC region. This role is essential in developing and implementing effective training programs that empower their sales teams to excel in the rapidly evolving electric vehicle market. The position will be based in the Hong Kong office and requires significant travel across the APAC region to deliver tailored training solutions.
Responsibilities:
- Reports to Senior Management and work closely with marketing and product teams to align training content with current product offerings and promotional strategies
- Develop and implement comprehensive training programs focused on electric vehicle sales techniques, product knowledge, and customer engagement strategies tailored to the APAC market
- Collaborate with regional sales leadership to identify specific training needs and skill gaps within teams across various countries
- Lead dynamic training sessions, workshops, and role-playing exercises to enhance sales competencies, both in-person and online
- Monitor and analyse training outcomes to ensure programs are driving sales performance and meeting organizational goals
- Create and maintain training resources, manuals, and digital content that support ongoing learning for diverse sales teams
- Offer one-on-one coaching and support to sales representatives to help them achieve their individual sales targets and professional growth
- Track training results and report on the effectiveness and ROI of training initiatives to senior management
Requirements:
- Bachelor's degree in Business, Marketing, Human Resources, or related field
- 6-8 years experience as a Sales Trainer, preferably in automotive or electric vehicle sector
- Strong understanding of electric vehicle tech and sales methodologies
- Excellent presentation, communication, and interpersonal skills
- Proven ability to motivate and lead teams
- Proficiency in MS Office and Learning Management Systems
- Willingness to travel throughout the APAC region
- Effective communication skills in English & Chinese
- Good business acumen, interpersonal, and organizational skills
- Maturity, agility, self-motivation, punctuality, and ability to work under pressure
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries IT Services and IT Consulting
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Director of Sales and Marketing - The Langham, Hong Kong Key Account Manager / Sales Manager, US Markets (Frequent Travel to US is Required)Wan Chai District, Hong Kong SAR 21 hours ago
Wan Chai District, Hong Kong SAR 3 days ago
Central & Western District, Hong Kong SAR 1 day ago
Sales Manager / Key Account Manager - US Markets (Frequent Travel to US is Required)Central & Western District, Hong Kong SAR 2 weeks ago
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#J-18808-LjbffrHR(Secondee Management&Training) - Assistant Manager
Posted 12 days ago
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- Assist in managing the firm's expatriates from the Group, providing high-quality HR services including expatriate recruitment, salary calculation, benefit reimbursement, tax management, HR data analytics, HR system maintenance, etc.
- Gain exposure in learning & development functions, such as organizing training sessions & seminars, formulating the firm's annual L&D plan, and managing L&D costs.
- Participate in other HR projects and perform ad hoc tasks assigned by the Team Head or Department Head.
- Degree in Human Resources Management or related disciplines.
- At least 1 year of HR experience, preferably in investment banking or large corporations.
- Excellent written and spoken Chinese and English skills.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
- Strong communication, interpersonal, and negotiation skills.
- Enthusiastic, honest, and self-motivated with the ability to work independently.
- Good planning, organization, time management, and problem-solving skills.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Human Resources
Technical Apprentice
Posted 12 days ago
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Join to apply for the Technical Apprentice role at China Harbour Engineering Co. Ltd .
Founded in 1980, China Harbour Engineering Company Limited (CHEC), incorporated in People's Republic of China with limited liability, is a subsidiary of China Communications Construction Company Limited (CCC), one of the Fortune 500 companies. CHEC has been developing and operating overseas business on behalf of CCC, with over 90 branch offices in more than 100 countries, and a workforce of over 15,000 employees undertaking projects worth over USD 30 billion globally.
CHEC specializes in Engineering-Procurement-Construction (EPC), Build-Operate-Transfer (BOT), and Public-Private-Partnership (PPP) projects across diverse sectors including marine engineering, dredging, roads, railways, airports, and more. The company values responsibility, quality, and cooperation, striving for sustainable growth and community development worldwide.
Job Description & Requirements- Form 5 Standard education;
- Preferably at least 1 year of relevant experience in the construction industry;
- Candidate will join an Apprenticeship Scheme;
Applicants under the “VTC Earn & Learn Scheme” and “Pilot Incentive Scheme to Employers” will receive approximately HK$2,000/month during the first 3 years of training.
Working locations include Tung Chung, Sha Tin, Kwai Chung, Tseung Kwan O, Pok Fu Lam, Yuen Long, Kwun Tong, North Point, and Lamma Island.
We offer good career prospects and attractive remuneration. Please apply by clicking APPLY NOW with your full resume, current/expected salary, and availability.
All personal data will be used solely for recruitment purposes. For more details, visit our website: .
Additional Information- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industry: Industrial Machinery Manufacturing
This job is active and accepting applications.
#J-18808-LjbffrTrainee - Hygiene
Posted 12 days ago
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Join to apply for the Trainee - Hygiene role at Grand Hyatt
2 days ago Be among the first 25 applicants
Join to apply for the Trainee - Hygiene role at Grand Hyatt
- Daily Hygiene Monitoring: Work closely with the Hygiene Manager to oversee daily hygiene practices (ISO22000) across all hotel departments, with a strong focus on Food & Beverage outlets, kitchens, and Housekeeping operations. Ensure hygienic standards are consistently upheld in line with company and regulatory requirements.
- Inspections and Audits: Assist in planning and conducting routine hygiene inspections and audits in critical areas, including kitchens, restaurants, staff dining rooms, guest rooms, and back-of-house facilities. Help identify areas of improvement and report findings to the Hygiene Manager.
- Documentation and Record Keeping: Ensure all hygiene-related records—such as temperature logs, sanitation checklists, and audit reports—are accurately completed, properly filed, and kept up to date. Support the preparation of documentation for internal and external audits.
- Coordination with Departments: Liaise with relevant departments (e.g., Engineering, Housekeeping, Culinary, and Stewarding) to arrange pest control services, deep cleaning schedules, and upkeep of sanitation standards. Follow up on issues to ensure timely resolution.
- Training Support: Assist the Hygiene Manager in organizing and delivering hygiene and food safety training sessions for hotel staff. Help promote awareness of hygiene best practices and ensure proper hygiene protocols are followed.
- Regulatory and Policy Compliance: Help monitor compliance with local health and safety regulations, as well as Hyatt’s internal hygiene and food safety policies. Stay informed about updates in hygiene standards and contribute to continuous improvement initiatives.
- Corrective Actions: Support the implementation and tracking of corrective actions following inspections, audits, or incidents. Help ensure timely follow-up to address non-conformance and enforce preventive measures.
Summary
- Daily Hygiene Monitoring: Work closely with the Hygiene Manager to oversee daily hygiene practices (ISO22000) across all hotel departments, with a strong focus on Food & Beverage outlets, kitchens, and Housekeeping operations. Ensure hygienic standards are consistently upheld in line with company and regulatory requirements.
- Inspections and Audits: Assist in planning and conducting routine hygiene inspections and audits in critical areas, including kitchens, restaurants, staff dining rooms, guest rooms, and back-of-house facilities. Help identify areas of improvement and report findings to the Hygiene Manager.
- Documentation and Record Keeping: Ensure all hygiene-related records—such as temperature logs, sanitation checklists, and audit reports—are accurately completed, properly filed, and kept up to date. Support the preparation of documentation for internal and external audits.
- Coordination with Departments: Liaise with relevant departments (e.g., Engineering, Housekeeping, Culinary, and Stewarding) to arrange pest control services, deep cleaning schedules, and upkeep of sanitation standards. Follow up on issues to ensure timely resolution.
- Training Support: Assist the Hygiene Manager in organizing and delivering hygiene and food safety training sessions for hotel staff. Help promote awareness of hygiene best practices and ensure proper hygiene protocols are followed.
- Regulatory and Policy Compliance: Help monitor compliance with local health and safety regulations, as well as Hyatt’s internal hygiene and food safety policies. Stay informed about updates in hygiene standards and contribute to continuous improvement initiatives.
- Corrective Actions: Support the implementation and tracking of corrective actions following inspections, audits, or incidents. Help ensure timely follow-up to address non-conformance and enforce preventive measures.
Strong interest in hygiene and food safety, with a relevant diploma or academic background in Hospitality or a related field being an advantage. Good interpersonal, communication, and organizational skills are essential, along with proficiency in both Cantonese and English. Prior experience or internship in hotel operations, especially in Food & Beverage is preferred but not required. A proactive attitude and attention to detail are key to supporting our hygiene standards and operations.Seniority level
- Seniority level Internship
- Employment type Full-time
- Job function Other
- Industries Hospitality
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Get notified about new Trainee jobs in Hong Kong, Hong Kong SAR .
TRAINEE: Business Communications, Asia Pacific Part Time Human Resources Intern (6-Month Contract)Wan Chai District, Hong Kong SAR 10 months ago
Software Engineer Intern (Hong Kong based) (2025 In-take)Wan Chai District, Hong Kong SAR 5 months ago
Financial Security Trainee (One Year Contract) Intern - Quantitative Research (Backtest and Live Trading Platform) AI Social Media/Marketing Intern (HK STEM)Wan Chai District, Hong Kong SAR 3 months ago
Business Management Intern-6 Months-Hong Kong 2026 Off-cycle Internship – Global Banking - Hong KongCentral & Western District, Hong Kong SAR 3 days ago
Wealth Management Intern (IANG Are Welcomed) TRAINEE: Valuation and Risk Analysis Analyst The Langham INTERN Programme 2025 - The Langham, Hong Kong Expression of Interest - Graduate OpportunitiesWan Chai District, Hong Kong SAR 2 years ago
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#J-18808-LjbffrSafety Training Specialist II (In Training)
Posted 12 days ago
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Join to apply for the Safety Training Specialist II (In Training) role at Cathay Pacific
Safety Training Specialist II (In Training)3 days ago Be among the first 25 applicants
Join to apply for the Safety Training Specialist II (In Training) role at Cathay Pacific
Role Introduction
Reports to: Assistant Manager Safety Training
This role is part of a professional team in our Flight Operations Department, which consists of flight crew and ground staff teams, both working to ensure the highest standards of operational efficiency and service. Safety is intrinsic to everything we do.
As a Safety Training Specialist II (In Training), you will be responsible for conducting safety and emergency procedure training which include but not limited to first aid, fire fighting and emergency evacuation for Flight and Cabin Crews comprising over 20 nationalities.
The Safety Training School makes sure our pilots and cabin crew are all well trained in all aspects of emergency procedures. The Safety Training Specialist II (In Training) has good prospects for career growth, with a 1.5 to 2 years certification plan to become a Safety Training Specialist II.
Key Responsibilities
- You will conduct safety and emergency procedure training which include but not limited to first aid, fire fighting and emergency evacuation for Flight and Cabin Crews comprising over 20 nationalities
- You will coach and monitor the Flight and Cabin Crews to ensure they are equipped with the knowledge, skills and competencies necessary to meet the regulatory required standards as well as provide support in administration, prepare training materials and continuous enhancement of the safety training school
- You will conduct Quality Assurance inspection to ensure cabin safety standards are maintained
- Tertiary education or above
- Minimum 3 years' working experience. Experience in adult training or cabin crew service will be an advantage
- Good swimmer with no fear of heights
- Holder of St. John's First Aid Certificate is preferred
- Computer literate, especially in Microsoft Word and Excel
- Excellent command of English
- Good interpersonal skills with the ability to interact with people at all levels
- Available for shift duties and overseas duty trips
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer. Seniority level
- Seniority level Associate
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Airlines and Aviation
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Sign in to set job alerts for “Safety Specialist” roles. Environmental, Health & Safety Officer (REF: QSE/EHSO) Supervisor/Assistant Manager, Corporate Safety (M&E and Cabin) Safety Officer / Assistant Safety OfficerTsuen Wan District, Hong Kong SAR 2 weeks ago
Manager, Corporate Safety (M&E and Cabin) Specialist, People Safety and Human FactorsTsuen Wan District, Hong Kong SAR 2 weeks ago
Islands District, Hong Kong SAR 1 week ago
Safety and Emergency Procedures Training Specialist Assistant Manager - Health, Safety & Sustainability - ESF CentreWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Senior Training and Development Officer
Posted 12 days ago
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Join to apply for the Senior Training and Development Officer role at China State Construction Engineering (Hong Kong) Limited
5 months ago Be among the first 25 applicants
Join to apply for the Senior Training and Development Officer role at China State Construction Engineering (Hong Kong) Limited
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China State Construction Engineering (Hong Kong) Limited (“the Company” or “China State Hong Kong”) started its construction business in Hong Kong in 1979. The Company engages in building construction and civil engineering works. China State Hong Kong is among the largest construction contractors in Hong Kong, and is approved by the Works Bureau, to be on the List of Approved Contractors (Group C) for Public Works in the five major categories of building and civil engineering works, namely, “Buildings”, “Port Works”, “Roads and Drainage”, “Site Formation” and “Waterworks”.
Responsibilities
- Responsible for full spectrum of Learning & Development function to drive people development initiatives and programs effectively in alignment with the Group’s business strategies and priorities.
- Design and implement talent development programs for young professionals and talents.
- Work closely with HR and business partners to support and deliver people-based solutions and services.
- Collaborate with external consultancy & internal trainers on online and offline training & development programs and activities.
- Adopt an analytical approach and technologies to manage, measure and continuously improve the impact.
- Handle ad-hoc projects as assigned.
- Manage training applications/ records in all systems.
- Degree holder in Human Resources Management or related disciplines
- Minimum 5 years of relevant work experience in sizable organization with hands-on training experience
- Solid talent programs design and facilitation skills with sound knowledge in managing training projects
- Sound program and project management skills
- Proactive, people-oriented with excellent communication, organization and presentation skills
- Strong sense of responsibility and able to work under pressure
- Regularly travel to Mainland China would be required
- Good command of spoken and written English, Chinese and Mandarin
- Proficiency in MS Office and Chinese word processing
- Hands-on experience in photography, video production, multimedia and graphic design would be an advantage
- Candidate with more experience may be considered as Assistant Manager
Interested parties are invited to visit our website ( for more information.
All information provided by applicants will be treated in strict confidence and used only for recruitment purposes. Applicants may be considered for other suitable positions within the China Overseas Group and its related companies for one-year period, thereafter which their personal data will be destroyed.
Serving The Community 。 Prospering Hong Kong Seniority level
- Seniority level Mid-Senior level
- Employment type Other
- Job function Human Resources
- Industries Construction
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Get notified about new Training And Development Officer jobs in Hong Kong SAR .
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#J-18808-LjbffrAssistant / Safety Training Manager - Client Side
Posted 12 days ago
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1 day ago Be among the first 25 applicants
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Job Overview:
We are looking for a qualified individual who meets the following criteria for one of the largest organisation in Hong Kong:
- Qualifications:
- A recognized degree in Occupational Safety and Health, Construction Safety, Construction Management, or a similar field.
- Minimum of 10 years of relevant experience, including at least 3 years in a managerial position.
- Preferred certifications include Registered Safety Auditor (RSA), Registered Safety Officer (RSO), and First Aid Certificate.
- Strong skills in people and operations management, with the ability to effectively lead teaching and administrative teams.
- Excellent networking abilities to establish relationships with government bodies, the construction sector, and other key stakeholders.
- A dedication to adhering to safety protocols and regulations.
- Knowledge of AI and data analytics for strategic planning is an advantage.
- Proficient in both written and spoken English and Chinese; fluency in Putonghua is a plus.
- Key Responsibilities:
- Oversee the daily operations of the Safety Training Department and lead both teaching and administrative staff.
- Manage safety training resources to ensure successful program delivery.
- Work with stakeholders to design and enhance training programs that align with industry needs.
- Create and implement strategic marketing plans to promote the Safety Training brand.
- Assist working groups and prepare necessary documents, including proposals and reports.
- Evaluate and enhance existing training programs based on their effectiveness.
- Seniority level Not Applicable
- Employment type Contract
- Job function Education, Project Management, and Training
- Industries Construction
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Manager, Corporate Safety (M&E and Cabin) Environmental, Health & Safety Officer (REF: QSE/EHSO)Hong Kong, Hong Kong SAR
HK$32,000.00
-
HK$45,000.00
1 day ago
Islands District, Hong Kong SAR 3 weeks ago
Kwai Tsing District, Hong Kong SAR 1 week ago
Kwai Tsing District, Hong Kong SAR 1 week ago
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#J-18808-LjbffrEngineering Trainee (Based in Jiangmen)
Posted 12 days ago
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Join to apply for the Engineering Trainee (Based in Jiangmen) role at Johnson Electric
Join to apply for the Engineering Trainee (Based in Jiangmen) role at Johnson Electric
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Position Summary
The Engineering Trainee Program equips graduates with the necessary technical skills to further develop into leaders at Johnson Electric.
Position Summary
The Engineering Trainee Program equips graduates with the necessary technical skills to further develop into leaders at Johnson Electric.
Responsibilities
- Be assigned to designated business unit(s) and participate in global automation / product development or other continuous improvement activities
- Work closely with various business units to identify solutions for manufacturing process improvement or cost saving initiatives to align with overall operation strategy
- Assist in preparing new project and system relative documents
- Degree or above in Electronic Engineering, Electrical Engineering, Mechanical Engineering, Industrial Engineering, Manufacturing, Automation, other Engineering or Science disciplines
- A team player who is eager to learn and with good work attitude
- Fluent in English and Chinese (Both Cantonese and Mandarin)
- 5-day work week in Greater Bay Area (Shenzhen / Jiangmen)
- Fresh graduates and candidates less than 2 years working experience are welcome to apply
- Candidate with more experience will be considered as Senior position
- Intensive on-the-job training and classroom training sessions
- Mentor and buddy to provide the best support
- Global exposure with development chance
- Free accommodation and shuttle bus provided by company
Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do. Seniority level
- Seniority level Internship
- Employment type Full-time
- Job function Engineering and Information Technology
- Industries Appliances, Electrical, and Electronics Manufacturing
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Shenzhen, Guangdong, China CN¥50.00-CN¥00.00 1 year ago
Shenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago
Software Dev Engineer Intern - Audio, Device ShenzhenShenzhen, Guangdong, China CN ,000.00-CN ,000.00 2 years ago
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