198 Hospitality jobs in Hong Kong

Join to apply for the Associate - Hospitality Services role at Kai Tak Sports Park

About the job

Department: Hospitality Sales & Servicing

Reports to: Senior Manager - Hospitality Sales

The successful applicant will be responsible for corporate hospitality management by providing exceptional customer service and support to corporate clients and their VIP guests at Kai Tak Sports Park. This position includes a range of responsibilities aimed at providing a high-quality premium experience for all guests who are part of Pearl Club, which includes all the Corporate Suites and Loge Boxes within the Kai Tak Stadium.

• Manage the after-sales delivery for an assigned number of corporate clients as the main point of contact. This includes handling inquiries and requests in a professional and timely manner.
• Assist in developing and implementing KTSP’s hospitality services-related program, including suite amenities, premium hospitality services delivery, and event day communication to enhance the overall customer journey.
• Coordinate with internal departments to ensure smooth delivery of hospitality entitlements to clients, including Suite and Loge Box event activations, Food & Beverage ordering arrangements, and VIP car parking reservations.
• Contribute to the development and updating of the relevant departmental policies and procedures manual.
• Assist in enforcing house rules, policies and procedures to ensure corporate clients and their VIP guests abide by contractual obligations.
• Contribute to maintaining a positive atmosphere and high customer service standards within the Pearl Club, including providing creative ideas for the future and upselling to clients where relevant (e.g., one-off hospitality event sales).
• Manage/support the training and monitoring of the performance/conduct of all hospitality guest service staff to meet high standards of the program.
• Investigate and respond professionally to customer requests, issues or complaints (on event or non-event days).
• Manage and maintain all property within the Corporate Suites, ensuring they are fit for purpose.
• Participate in team meetings and training sessions to continuously improve skills and knowledge.
• Adhere to all safety and security protocols to ensure well-being of guests and staff.
• Perform other ad-hoc duties as required.

• High school diploma or equivalent.
• At least 3 years of experience in a client management, event/project management, or hospitality-related role.
• Strong communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds.
• Exceptional problem-solving and conflict resolution abilities.
• Detail-oriented and organized, with the ability to multitask and prioritize effectively.
• Genuine passion for providing outstanding customer service and creating a positive guest experience.

Full-time

We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications.

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Other
• Industries: Events Services

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As a Western Hospitality Chef, your job is to lead and manage the kitchen staff, oversee menu planning, ensure the quality of the food served to customers, direct kitchen staff in food preparation, ensure a smooth kitchen operation, coordinate with procurement to ensure quality of ingredients, oversee kitchen maintenance, prepare recipes and costing, hire and develop staff and most importantly to ensure the kitchen adheres to all hygiene and safety standard of Compass Group.

Job Duties

• Lead the team to ensure the efficiency and smoothness of the kitchen operations in aligning with the business objectives
• To be fully aware of current food trends and reflect authenticity in creating recipes to meet the nutritional guidance and ensure all food safety standards are followed
• To ensure all food preparation is carried out in accordance with food hygiene standard and procedure
• To ensure food is prepared to required standards checking for taste, presentation, and quality and recipe details are prepared and subsequently followed accurately including all garnishes and seasoning
• To be highly aware of allergen risk and strictly follow company allergen handling policies, ensuring whole team also comply
• To liaise with procurement to ensure that the best possible ingredients are used when considering taste, presentation, quality, nutrition and cost
• To complete all recipe and recipe costings with portion control, preparation and storage methods to avoid wastage and keep down costs with proper GP margin, and share with finance as required
• To maintain an accurate work in progress plan ensuring that all current and future projects are allocated appropriate time for development
• To ensure proper R&M of kitchen equipment, the kitchen flow is smooth and provide new kitchen layout if required, and work with procurement in rationalizing supply chain vending
• To lead by example, promote teamwork and create a positive kitchen culture that reflects the values of Compass Group, provide support and advise on manpower kitchen planning, hiring, training and developing staff
• To conduct safety walk and take reasonable care for their own health and safety and that of others who may be affected by what they do or what they fail to do
• To promote safety culture on site and work closely with HSE manager on auditing and report HSE hazards, accidents, incidents, illness and diseases to unit their line managers

Requirements

• Minimum 10 years of Senior chef experience
• Strong understanding of an account profitability, with the ability to perform effectively under pressure to achieve financial objectives.
• Chef with International & Western Cuisine is highly preferred
• Wide range of work experiences with 5* markets and quick service is highly preferred
• Passionate in food industry and ability to reflect latest market trends
• Appreciation of ingredient effects on nutrition, with extensive local and western food knowledge, and understand the scientific nature of recipe development
• Strong sense of ownership with a positive and ‘can do’ attitude, high personal standards and quality driven
• Advanced food hygiene certification preferred
• Strong leadership and team-building skills, attention to details and data analysis skills
• Excellent written and spoken English with good communication, interpersonal and presentation

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management
• Industries Hospitality

Referrals increase your chances of interviewing at Compass Group Hong Kong Limited by 2x

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

As a Western Hospitality Chef, your job is to lead and manage the kitchen staff, oversee menu planning, ensure the quality of the food served to customers, direct kitchen staff in food preparation, ensure a smooth kitchen operation, coordinate with procurement to ensure quality of ingredients, oversee kitchen maintenance, prepare recipes and costing, hire and develop staff and most importantly to ensure the kitchen adheres to all hygiene and safety standard of Compass Group.

Job Duties

• Lead the team to ensure the efficiency and smoothness of the kitchen operations in aligning with the business objectives
• To be fully aware of current food trends and reflect authenticity in creating recipes to meet the nutritional guidance and ensure all food safety standards are followed
• To ensure all food preparation is carried out in accordance with food hygiene standard and procedure
• To ensure food is prepared to required standards checking for taste, presentation, and quality and recipe details are prepared and subsequently followed accurately including all garnishes and seasoning
• To be highly aware of allergen risk and strictly follow company allergen handling policies, ensuring whole team also comply
• To liaise with procurement to ensure that the best possible ingredients are used when considering taste, presentation, quality, nutrition and cost
• To complete all recipe and recipe costings with portion control, preparation and storage methods to avoid wastage and keep down costs with proper GP margin, and share with finance as required
• To maintain an accurate work in progress plan ensuring that all current and future projects are allocated appropriate time for development
• To ensure proper R&M of kitchen equipment, the kitchen flow is smooth and provide new kitchen layout if required, and work with procurement in rationalizing supply chain vending
• To lead by example, promote teamwork and create a positive kitchen culture that reflects the values of Compass Group, provide support and advise on manpower kitchen planning, hiring, training and developing staff
• To conduct safety walk and take reasonable care for their own health and safety and that of others who may be affected by what they do or what they fail to do
• To promote safety culture on site and work closely with HSE manager on auditing and report HSE hazards, accidents, incidents, illness and diseases to unit their line managers

Requirements

• Minimum 10 years of Senior chef experience
• Strong understanding of an account profitability, with the ability to perform effectively under pressure to achieve financial objectives.
• Chef with International & Western Cuisine is highly preferred
• Wide range of work experiences with 5* markets and quick service is highly preferred
• Passionate in food industry and ability to reflect latest market trends
• Appreciation of ingredient effects on nutrition, with extensive local and western food knowledge, and understand the scientific nature of recipe development
• Strong sense of ownership with a positive and ‘can do’ attitude, high personal standards and quality driven
• Advanced food hygiene certification preferred
• Strong leadership and team-building skills, attention to details and data analysis skills
• Excellent written and spoken English with good communication, interpersonal and presentation

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management
• Industries Hospitality

Referrals increase your chances of interviewing at Compass Group Hong Kong Limited by 2x

Central & Western District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Direct message the job poster from The Executive Centre

The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 240+ centres in 37 cities and 15 markets.

The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an environment designed for success with a global network spanning Greater China, Southeast Asia, North Asia, India, Sri Lanka, the Middle East, and Australia, with sights to go further and grow faster. Each Executive Centre offers a prestigious address with the advanced infrastructure to pre-empt, meet, and exceed the needs of our ambitious Members. Walking with them through every milestone and achievement; empowering them to succeed.

Privately owned and headquartered in Hong Kong, TEC provides first class Exclusive and Shared Workspaces, Business Concierge Services, and Meetings & Events facilities to suit any business' needs.

Position Overview

The Head of Hospitality will serve as the strategic leader shaping and advancing the guest and client experience across The Executive Centre’s global network. This role will define the vision for hospitality standards, ensuring that every interaction reflects excellence, sophistication, and consistency with the brand’s premium positioning. The Head of Hospitality will spearhead initiatives that elevate client experience, reinforce service culture, and continuously improve the service standards of The Executive Centre in the premium workspace sector.

Responsibilities:

1. Strategic Leadership

• Define and articulate the general hospitality strategy, ensuring alignment with corporate objectives and brand values.
• Serve as the global ambassador of hospitality standards, shaping service philosophies and best practices across regions.
• Partner with senior leadership to embed hospitality as a core pillar of The Executive Centre’s value proposition.

2. Client Experience & Brand Elevation

• Establish benchmarks for a seamless, elevated client journey—from first impressions to long-term engagement.
• Champion a client-first mindset, positioning hospitality as a critical enabler of member satisfaction and loyalty.
• Anticipate future trends in luxury service and workplace experience, translating them into innovative client offerings.

3. Service Culture & Capability Building

• Inspire and guide regional leaders to cultivate a high-performance, client-centric culture.
• Set the framework for leadership development and training programs that strengthen service ethos across all teams.
• Influence organisational culture to ensure hospitality excellence extends beyond frontline teams into all client interactions.

4. Performance & Continuous Improvement

• Define and oversee key hospitality metrics, ensuring that service quality consistently exceeds client expectations.
• Introduce continuous improvement programs informed by data, insights, and industry benchmarking.
• Lead strategic projects that enhance the premium experience and position The Executive Centre as a market leader.
• Drive change management initiatives, ensuring smooth adoption of new practices, technologies, and standards across regions.
• Oversee the implementation and continuous improvement of operational systems that support service delivery, efficiency, and scalability.
• Manage operations P&L and cost control, setting objectives for operational excellence within budget and achieving KPIs aligned with financial targets.
• Collaborate with Marketing, Community, and Business Development to design hospitality-driven engagement strategies.
• Ensure that all hospitality initiatives reinforce the distinctiveness of The Executive Centre brand.

Requirements:

• 10+ years in senior hospitality leadership, ideally within luxury hospitality or premium lifestyle brands.
• Proven ability to shape and deliver strategic hospitality visions across multi-market environments.
• Exceptional leadership, communication, and influencing skills at executive level.
• Strong business and commercial sense, with expertise in elevating brand experience through service excellence.
• Demonstrated ability in change management and leading operational transformation.
• Sophisticated, empathetic, and resilient in navigating complex, high-stakes environments.
• Ability to travel and implement change across multiple markets
• Bachelor’s degree in hospitality, business management, or related field.

• Director

• Full-time

• Customer Service
• Hospitality

• Hospitality

Referrals increase your chances of interviewing at The Executive Centre by 2x

We’re removing boilerplate lines that are not part of the role description and ensuring the content stays focused on the Head of Hospitality responsibilities, qualifications, and job details.

Join to apply for the Associate - Hospitality Services role at Kai Tak Sports Park

About the job

Department: Hospitality Sales & Servicing

Reports to: Senior Manager - Hospitality Sales

The successful applicant will be responsible for corporate hospitality management by providing exceptional customer service and support to corporate clients and their VIP guests at Kai Tak Sports Park. This position includes a range of responsibilities aimed at providing a high-quality premium experience for all guests who are part of Pearl Club, which includes all the Corporate Suites and Loge Boxes within the Kai Tak Stadium.

• Manage the after-sales delivery for an assigned number of corporate clients as the main point of contact. This includes handling inquiries and requests in a professional and timely manner.
• Assist in developing and implementing KTSP’s hospitality services-related program, including suite amenities, premium hospitality services delivery, and event day communication to enhance the overall customer journey.
• Coordinate with internal departments to ensure smooth delivery of hospitality entitlements to clients, including Suite and Loge Box event activations, Food & Beverage ordering arrangements, and VIP car parking reservations.
• Contribute to the development and updating of the relevant departmental policies and procedures manual.
• Assist in enforcing house rules, policies and procedures to ensure corporate clients and their VIP guests abide by contractual obligations.
• Contribute to maintaining a positive atmosphere and high customer service standards within the Pearl Club, including providing creative ideas for the future and upselling to clients where relevant (e.g., one-off hospitality event sales).
• Manage/support the training and monitoring of the performance/conduct of all hospitality guest service staff to meet high standards of the program.
• Investigate and respond professionally to customer requests, issues or complaints (on event or non-event days).
• Manage and maintain all property within the Corporate Suites, ensuring they are fit for purpose.
• Participate in team meetings and training sessions to continuously improve skills and knowledge.
• Adhere to all safety and security protocols to ensure well-being of guests and staff.
• Perform other ad-hoc duties as required.

• High school diploma or equivalent.
• At least 3 years of experience in a client management, event/project management, or hospitality-related role.
• Strong communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds.
• Exceptional problem-solving and conflict resolution abilities.
• Detail-oriented and organized, with the ability to multitask and prioritize effectively.
• Genuine passion for providing outstanding customer service and creating a positive guest experience.

Full-time

We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications.

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Other
• Industries: Events Services

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Present a positive first impression of the establishment's friendliness, excellent service and high hospitality standards. Receive visitors by greeting, welcoming, providing tours, directing and announcing them appropriately, and providing support for appointment booking and F&B support.

Customer Experience and Service

• Greet incoming and departing clients warmly with a genuine smile and eye contact
• Provide tours to clients, explaining to them the concept and facilities available
• Escort them to the assigned area; present food and beverage menus
• Inform clients of the current theme or latest updates of the brand, and who will be serving them to ensure a smooth handoff to the assigned client-consultant
• Answer incoming calls of general line, screen, redirect calls, and take messages to the appropriate persons
• Tend to special client needs and requests
• Observe clients' needs throughout the previous experience to ensure they receive high-quality service
• Responding to guests enquiries in an efficient, courteous and professional manner
• Help external F&B staff by setting and clearing tables; replenishing water; serving beverages
• Assist clients in handling hotel and restaurant bookings and transportation

Customer Relationship Management

• Control the calendars for the appointments. Assist the salespersons with booking them or rearranging meetings when necessary
• Use CRM tool to collect customer data
• Assist the salesperson to build and develop the client base
• Plan and coordinate in store events in order to maintain and recruit VIP clients
• Develop new sources of clientele, in-store events and programs with internal team to ensure on-going clientele interest and participation
• Support the execution of various CRM programs by coordinating with internal / external clients on marketing communications and end-to end operation logistics
• Data cleansing and performing administrative duties, including customer database maintenance
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement
• Provide support to special events and meetings, and arrange catering when necessary
• Support the Manager in all coordination and administrative tasks related to appointments.
• Use business software applications (e.g., word processing, spreadsheet, etc.) to prepare correspondence, reports, agendas, etc.
• Use different tools such as Sugar CRM, etc.
• Provide operational support and ensure presence to marketing events
• Perform other tasks and projects, as assigned.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Customer Service
• Industries Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Power Asia Recruitment by 2x

Wan Chai District, Hong Kong SAR 3 days ago

Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 3 weeks ago

Central, Hong Kong SAR HK 300,000.00-HK 360,000.00 1 day ago

Wan Chai District, Hong Kong SAR 5 days ago

Wan Chai District, Hong Kong SAR 5 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Overview

Administration Officer (Hospitality Industry) at Lai Sun Development Company Limited

• Provide professional administration and clerical services support
• Handle research data and prepare analysis reports
• Prepare PowerPoint documents and management reports for ordinary management meetings
• Liaise and coordinate with internal and external parties on daily operations and meeting arrangements
• Manage calendar, correspondence and travel arrangements of the Senior Executive
• Handle office administration tasks
• Handle ad hoc tasks and other assigned duties

• Diploma or above with formal secretarial training is preferred
• Minimum 2 years’ relevant experience in a hospitality environment
• Proficient in English and Chinese word processing, and MS applications (PowerPoint & Excel)
• Excellent command of spoken and written English, Chinese and Mandarin
• Immediate availability is highly preferred

• Provide secretarial services, admin & operation support

We offer attractive remuneration to successful candidates. To apply, please send your full resume stating date available, present and expected salary by mail to: Group Human Resources & Administration Controller, Lai Sun Development Company Limited, 11/F Lai Sun Commercial Centre, 680 Cheung Sha Wan Road, Kowloon or click the button "APPLY NOW" to send your application via email.

Website:

Personal data provided in the employment applications will be treated in strict confidence and used only for recruitment purposes by the Lai Sun Group Companies. All unsuccessful applications will be destroyed upon completion of the process.

A member of the Lai Sun Group

Overview

Administration Officer (Hospitality Industry) – Lai Sun Development Company Limited

Join to apply for the Administration Officer role at Lai Sun Development Company Limited. Our group is diversified across property development, property investment, hotels, media and entertainment. To support our business expansion, we are inviting competent candidates to join us.

• Provide professional administration and clerical services support
• Handle research data and prepare analysis reports
• Prepare PowerPoint documents and management reports for ordinary management meetings
• Liaise and coordinate with internal and external parties on daily operations and meeting arrangements
• Manage calendar, correspondences and travel arrangements for the Senior Executive
• Handle office administration tasks
• Handle ad hoc tasks and other assigned duties

• Diploma or above with formal secretarial training is preferred
• Minimum 2 years’ relevant experience in hospitality environment
• Proficient in English and Chinese word processing, and MS applications (PowerPoint & Excel)
• Excellent command of spoken and written English, Chinese and Mandarin
• Immediate availability is highly preferred

• Provide secretarial services, admin and operation support

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitality

We offer attractive remuneration to successful candidates. To apply, please send your full resume stating date available, present and expected salary by mail to Lai Sun Development Company Limited, Group Human Resources & Administration Controller, 11/F Lai Sun Commercial Centre, 680 Cheung Sha Wan Road, Kowloon or click the Apply now button.

Website:

Personal data provided in the employment applications will be treated in strict confidence and used only for recruitment purpose by the Lai Sun Group Companies. All unsuccessful applications will be destroyed upon completion of the process.

A member of the Lai Sun Group

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Present a positive first impression of the establishment's friendliness, excellent service and high hospitality standards. Receive visitors by greeting, welcoming, providing tours, directing and announcing them appropriately, and providing support for appointment booking and F&B support.

Customer Experience and Service

• Greet incoming and departing clients warmly with a genuine smile and eye contact
• Provide tours to clients, explaining to them the concept and facilities available
• Escort them to the assigned area; present food and beverage menus
• Inform clients of the current theme or latest updates of the brand, and who will be serving them to ensure a smooth handoff to the assigned client-consultant
• Answer incoming calls of general line, screen, redirect calls, and take messages to the appropriate persons
• Tend to special client needs and requests
• Observe clients' needs throughout the previous experience to ensure they receive high-quality service
• Responding to guests enquiries in an efficient, courteous and professional manner
• Help external F&B staff by setting and clearing tables; replenishing water; serving beverages
• Assist clients in handling hotel and restaurant bookings and transportation

Customer Relationship Management

• Control the calendars for the appointments. Assist the salespersons with booking them or rearranging meetings when necessary
• Use CRM tool to collect customer data
• Assist the salesperson to build and develop the client base
• Plan and coordinate in store events in order to maintain and recruit VIP clients
• Develop new sources of clientele, in-store events and programs with internal team to ensure on-going clientele interest and participation
• Support the execution of various CRM programs by coordinating with internal / external clients on marketing communications and end-to end operation logistics
• Data cleansing and performing administrative duties, including customer database maintenance
• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement
• Provide support to special events and meetings, and arrange catering when necessary
• Support the Manager in all coordination and administrative tasks related to appointments.
• Use business software applications (e.g., word processing, spreadsheet, etc.) to prepare correspondence, reports, agendas, etc.
• Use different tools such as Sugar CRM, etc.
• Provide operational support and ensure presence to marketing events
• Perform other tasks and projects, as assigned.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Customer Service
• Industries Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Power Asia Recruitment by 2x

Wan Chai District, Hong Kong SAR 3 days ago

Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 3 weeks ago

Central, Hong Kong SAR HK 300,000.00-HK 360,000.00 1 day ago

Wan Chai District, Hong Kong SAR 5 days ago

Wan Chai District, Hong Kong SAR 5 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.