707 Human Resources jobs in Hong Kong

System Administration Manager (IT Project & Service Management)

Bank of China (Hong Kong)

Posted 1 day ago

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Job Description

Join to apply for the System Administration Manager (IT Project & Service Management) role at Bank of China (Hong Kong)

1 day ago Be among the first 25 applicants

Join to apply for the System Administration Manager (IT Project & Service Management) role at Bank of China (Hong Kong)

  • Provide service management and monitor service quality of IT projects
  • Prepare service reports
  • Responsible for ISO2000 certification
  • Coordinate related teams to ensure compliance with service level agreement and procedures
  • Ensure IT services provided are ISO2000 compliant

Requirements:

  • Bachelor’s degree in Computer Science, Computer Engineering or related technical field
  • Minimum 3 years working experience in Information Technology
  • Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks is preferred
  • Experience in Project Management is preferred
  • Process minded, proactive, and agile are an advantage
  • Self-motivated and able to work independently under pressure
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Banking

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Wan Chai District, Hong Kong SAR 1 week ago

Data Center Operations Cluster Manager, HKG Infrastructure Operations Vice President, Team Lead, Loans Operations Senior / System Administration Manager (Cloud) Senior Technical Manager, Platform & Network Security

Sha Tin District, Hong Kong SAR 1 week ago

Technical Manager, Platform & Network Security

Sha Tin District, Hong Kong SAR 1 week ago

System Administrator (IT Change Management) Product Marketing Manager (Network and Endpoint Security) Officer/Senior Officer, Underwriting (Well Link Life Insurance Company Limited)

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SALES MANAGER - German MNC freight forwarder & logistics service provider (Kowloon Bay)

JPC Corporation

Posted 2 days ago

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Job Description

Join to apply for the SALES MANAGER - German MNC freight forwarder & logistics service provider (Kowloon Bay) role at JPC Corporation

3 days ago Be among the first 25 applicants

Join to apply for the SALES MANAGER - German MNC freight forwarder & logistics service provider (Kowloon Bay) role at JPC Corporation

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Company Description

Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing

JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.

Job Description

THE COMPANY :

  • German multinational company over 100 years history
  • Freight forwarder, logistics & supply chain management service provider
  • We operates at 1000+ locations including branches in Europe, India, North America, South America, Central America, Asia, Africa, and Oceania.
  • Hong Kong office : 80 staff members
  • Global : 4000+ staff members
  • We are looking for SALES MANAGER - with details as follows :

The Job

  • Report to Sales Director
  • Work in Sales team of 5 members
  • Work independently to explore & gain new business opportunities and drive new business growth in the aspects of Freight forwarding
  • Achieve agreed sales targets & business objectives and enlarge customer based
  • Conduct proactive sales calls, visits and presentations to new and existing customers
  • Build rapport and trust with customers by being informed about customer’s business and the market and support customer retention through collaboration with all resources
  • Diploma or above in Supply Chain, Logistics or related disciplines
  • 2+ years field sales in freight forwarding / logistics / supply chain industry
  • Must have experience in building relationships and trust with clients
  • Knowledge in Microsoft office suite and comfortable working with CRM software
  • Strong work-ethic, integrity, good communication and interpersonal skills
  • Excellent written and verbal communication skills in Cantonese, good knowledge of English and Mandarin
  • Annual leave : 11 days
  • 5 days work
  • 13 months salary + performance bonus
  • Medical & dental insurance

TO APPLY For This Job Or Similar Jobs

Please attach your CV with salary expected to

JPC Recruiting Services was established in 1990.

We provide free job hunting services to job seekers.

To speed up our process, please do NOT send us download links.

Personal data provided by job applicants will be used for recruitment purpose only.

Your privacy is guaranteed. We will never give out, lease, or sell your personal information.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Distribution and Business Development
  • Industries Transportation, Logistics, Supply Chain and Storage, Freight and Package Transportation, and Packaging and Containers Manufacturing

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Sign in to set job alerts for “Sales Manager” roles. Regional Director Sales, Hong Kong SAR and Taiwan

Kwun Tong District, Hong Kong SAR 4 days ago

Chiller Export Key Account Manager, China & SEA/Pacific Region Senior Account Manager, Commercial Sector REGIONAL SALES MANAGER (APAC) - US textiles / garment trims / accessories / fabric brand owner & manufacturer (Mongkok) Sr. Territory Sales Manager, Hong Kong & Macau Solutions Sales Group Manager - Director (Treasury and Trade Solutions)

Kowloon City District, Hong Kong SAR 1 week ago

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Broker Service Receptionist

AXA Hong Kong and Macau

Posted 2 days ago

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1 day ago Be among the first 25 applicants

Join to apply for the Broker Service Receptionist role at AXA Hong Kong and Macau

  • Perform general reception duties including handling incoming calls/email and general enquiries, and greet visitors in a professional manner
  • Maintain the general tidiness of the reception area and meeting rooms
  • Arrange courier services and verify invoices for payment purpose
  • Manage schedules and facilities of conference rooms
  • Sort, distribute, and manage incoming and outgoing mail and packages
  • Provide backup support for tea and refreshment services as needed
  • Maintain inventory of office supplies and place orders to ensure stock levels are adequate
  • Assist in coordinating office events, including catering arrangements, and support meeting logistics
  • Perform general administrative tasks such as filing, data entry, document preparation, tracking policy deliveries, and maintaining records

Responsibilities

  • Perform general reception duties including handling incoming calls/email and general enquiries, and greet visitors in a professional manner
  • Maintain the general tidiness of the reception area and meeting rooms
  • Arrange courier services and verify invoices for payment purpose
  • Manage schedules and facilities of conference rooms
  • Sort, distribute, and manage incoming and outgoing mail and packages
  • Provide backup support for tea and refreshment services as needed
  • Maintain inventory of office supplies and place orders to ensure stock levels are adequate
  • Assist in coordinating office events, including catering arrangements, and support meeting logistics
  • Perform general administrative tasks such as filing, data entry, document preparation, tracking policy deliveries, and maintaining records

Qualifications

  • Proven experience in an office support or administrative role is preferred
  • Diploma or higher qualification with at least 5 years of relevant experience
  • Proficiency in Microsoft Office Suite
  • Excellent communication skills, fluent in Mandarin and Cantonese, with a good command of English, both written and spoken
  • Customer-oriented approach with strong interpersonal skills
  • Ability to multitask, prioritize effectively, and work efficiently in a fast-paced environment
  • Attention to detail and accuracy in handling paperwork and data management

About AXA Hong Kong And Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits ( , Culture ( & Career Development ( level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative
  • Industries Insurance

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Central & Western District, Hong Kong SAR 9 months ago

Admin and Workplace Assistant (Contractor) Assistant Administrative Officer & Receptionist Receptionist - Professional Environment Services - Hong Kong(314357)

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 4 days ago

Waiter/ Waitress - Hilltop Paddock (Happy Valley Clubhouse) Volunteer: Volunteer Engagement and Operations Ambassador Wine Waiter / Waitress - The Parade (Happy Valley Clubhouse)

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Customer Service Officer (Middle East, Africa)

Hong Kong, Hong Kong BRC

Posted 2 days ago

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Job Description

workfromhome
Customer Service Officer (Middle East, Africa) Customer Service Officer (Middle East, Africa)

1 day ago Be among the first 25 applicants

Location : Work From Home basis (prefer in Middle East, UAE or Oman)

The Customer Service Officer serves as a vital link between the Asia region sales team (excluding India), clients and the company’s offices in Hong Kong and Singapore. This role is responsible for ensuring smooth sales support operations by managing customer interactions, processing orders, coordinating tenders and bids, and maintaining accurate records of sales data.Acting as a central point for communications and follow-ups, the position contributes to customer satisfaction and operational efficiency by addressing inquiries, resolving issues and supporting critical administrative tasks.

The officer also collaborates with internal teams - Production, Logistics and Finance to monitor order statuses, highlight critical or urgent orders, and ensure the timely execution of customer requirements.By enabling the sales team to focus on business development and relationship management, the Customer Service Officer plays a key role in driving customer retention and business success.

Job Responsibilities

• Be a point of contact for Asia region sales team (except India) / clients / Hong Kong and Singapore offices

• Liaising with account managers and MAS (Marketing & Account Services) Leads to creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

• Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status

• Assist in preparing and responding to large bids and tenders, follow up commercial documentation to accomplish tenders to ensure delivery of completed tenders on time

• Assist in submitting, retrieving, processing RFQs, order acknowledgement, bid, reverse auctions to/from client procurement platform, such as SAP Ariba

• Support the account managers in managing the customer accounts, following up with customers for information needed for orders and pre-orders, closures, payments and grievance addressal.

• Monitor order status with internal production team and logistics team, especially highlighting critical / urgent orders for internal team to act.

• Organize and ensure proper documentations are sent out to customers for the execution of the delivery of orders.

• Organize and ensure proper records and data available for sales figures, metrics, and other relevant information for easy access by Zone Director/Country Manager and the team.

• Support the team in scheduling customer meetings and conferences.

• Support the team in organizing travel logistics and put up travel approvals in the internal system.

• Support and coordinate with customers and stakeholders in preparation of Letters of Credit, bid bonds and bank guarantees.

• Support Finance, Human Resource and Admin related matters as per needs of the Corporate Office for the local country/region setup.

Qualifications

• Degree in Business, Engineering, Economics or similar

• Minimum 3 or more years of experience in Customer Service, Sales or Marketing Support

• Knowledge of Shipping and Logistics, Finance, Human Resources and Office Administration are considered a plus.

• Experience of steel industry is a plus, especially in rolls relevant knowledge and experience.

• Highly driven and highly responsible.

• Careful and meticulous, and with a strong ability to work with details.

• Organized and structured personality

• Analytical and solution-centric mindset when engaging customers or partners to resolve issues.

• Strong communication and interpersonal skills allow you to connect and work well with people of various geographies and cultures.

• Computer proficiency in Microsoft Office applications

• Fluent and competent in English. Any other language and multi-cultural skills or experiences are considered a plus.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
  • Industries Industrial Machinery Manufacturing

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Get notified about new Customer Service Officer jobs in New Territories, Hong Kong SAR .

Customer Officer, Night / Overnight Shift

New Territories, Hong Kong SAR 1 week ago

Operations Support Agent - Asso / Operations Support Agent Customer Service Executive (Electrical & Electronics Technology) Operations Assistant (Betting Control Centre; Fresh graduates are welcome)

Sha Tin District, Hong Kong SAR 1 week ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Administration Officer (1-year Contract)

Sha Tin District, Hong Kong SAR 2 weeks ago

Sha Tin District, Hong Kong SAR 21 hours ago

Tsuen Wan District, Hong Kong SAR 2 weeks ago

Sha Tin District, Hong Kong SAR 2 weeks ago

Islands District, Hong Kong SAR 8 hours ago

(Student Welcome) Part-Time Quality Assurance Helper | Tai Po | Free Shuttle Bus

Tai Po District, Hong Kong SAR 8 hours ago

MPF Customer Service Executive / Supervisor (eMPF Project)

New Territories, Hong Kong SAR 18 hours ago

New Territories, Hong Kong SAR 3 hours ago

New Territories, Hong Kong SAR 2 weeks ago

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TECHNICIAN 電牌A - property owner / building service / property management (Wanchai)

JPC Corporation

Posted 3 days ago

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Job Description

Join to apply for the TECHNICIAN 電牌A - property owner / building service / property management (Wanchai) role at JPC Corporation

4 days ago Be among the first 25 applicants

Join to apply for the TECHNICIAN 電牌A - property owner / building service / property management (Wanchai) role at JPC Corporation

Company Description

Hong Kong - Shenzhen - Guangzhou - Shanghai - Beijing

JPC Texson Ltd, established since 1990, is a Hong Kong and China licensed Employment Consulting firm, specializes in Headhunting and Recruiting Services for companies in Hong Kong and China. We have offices in Hong Kong, Shenzhen, Guangzhou, Shanghai and Beijing.

Job Description

THE COMPANY :

  • Property owner : a portfolio of luxurious residential properties in Hong Kong
  • We are looking for TECHNICIAN - with details as follows :

The Job

  • Work independently for property repair and maintenance work of Company owned residential properties in HK Island
  • Coordinate and monitor fitting-out works of contractors
  • 負責公司物業日常維修保養等工作
  • Coordinate with tenants related to property maintenance & repair workds
  • Holder of Registration Certificate of Electrical Worker (Grade A) - 電牌A
  • 2+ years property repair & maintenance / building services / interior fitting-out works.
  • Experience in landlord is a plus
  • 5 days work ; Sat only work on pre-arranged works
  • Annual leave : 10 days
  • Medical insurance
  • Bank holiday

TO APPLY For This Job Or Similar Jobs

Please attach your CV with salary expected to

JPC Recruiting Services was established in 1990.

We provide free job hunting services to job seekers.

To speed up our process, please do NOT send us download links.

Personal data provided by job applicants will be used for recruitment purpose only.

Your privacy is guaranteed. We will never give out, lease, or sell your personal information.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Facilities Services

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Get notified about new Technician jobs in Hong Kong, Hong Kong SAR .

Senior Science Laboratory Technician (starting from August 2025) Laboratory Support Technician (Lab Administrative) QUALITY ASSURANCE TECHNICIAN - audio electronic manufacturer (Western District MTR/5 days work) QUALITY ASSURANCE TECHNICIAN - audio electronic manufacturer (Sai Ying Poon MTR/5 days work) GARMENT TECHNICIAN - Europe buying office sports/outdoor/casual garment brand (Causeway Bay/5 days) TECHNICAL DESIGNER - Europe buying office sports/outdoor/casual garment brand (Causeway Bay/5 days)

Wan Chai District, Hong Kong SAR 4 months ago

Full Time Nail Technician for a High Street Salon in Hong Kong . Financial Market Infrastructure Services Technical Analyst

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HR(Secondee Management&Training) - Assistant Manager

ICBC International

Posted 3 days ago

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Job Description

HR (Secondee Management & Training) - Assistant Manager

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  1. Assist in managing the firm's expatriates from the Group, providing high-quality HR services including expatriate recruitment, salary calculation, benefit reimbursement, tax management, HR data analytics, HR system maintenance, etc.
  2. Gain exposure in learning & development functions, such as organizing training sessions & seminars, formulating the firm's annual L&D plan, and managing L&D costs.
  3. Participate in other HR projects and perform ad hoc tasks assigned by the Team Head or Department Head.
Qualifications
  • Degree in Human Resources Management or related disciplines.
  • At least 1 year of HR experience, preferably in investment banking or large corporations.
  • Excellent written and spoken Chinese and English skills.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
  • Strong communication, interpersonal, and negotiation skills.
  • Enthusiastic, honest, and self-motivated with the ability to work independently.
  • Good planning, organization, time management, and problem-solving skills.
Additional Information
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Human Resources
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Client Service Manager M/F

Crédit Agricole Group

Posted 3 days ago

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Job Description

  • Support relationship managers in performing various client transactions and delivering high quality customer services to high net worth clients;
  • Involve in executing clients instructions, performing account opening procedures, preparing and collecting documentation from clients in a timely and accurate manner;
  • Process credit approvals, investment and deposit transactions, and coordinate with relevant teams when required;
  • Proactively monitor clients' account status and report for any irregularities;
  • Act as a key contact, both external and internal, for clients' daily operational enquiries;
  • Ensure the performing transactions are in compliance with the Bank's policies and legislative requirements;
  • Complete all mandatory training as required to attain and maintain proficiency;
  • To manage meetings and travel arrangements of RMs;
  • To assist RMs in updating client documentation to meet KYC requirement. Track and follow up on all required documentation from client in a timely manner.
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Customer Service Executive - Insurance

Gravitas Recruitment Group (Global) Ltd

Posted 3 days ago

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Job Description

1 day ago Be among the first 25 applicants

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We are hiring a Customer Service Executive for an insurance company in Hong Kong. Ideal candidates will have experience in Personal Lines Insurance (e.g., motor, home, travel), but we also welcome applicants from other General Insurance (Non-Life) or Life Insurance product backgrounds.

Key Responsibilities:

  • Handling customer enquiries via phone, email, live chat, and social media with professionalism and empathy.
  • Managing policy servicing requests, claims follow-ups, and general insurance-related queries.
  • Resolving complaints and issues efficiently while maintaining high levels of customer satisfaction.
  • Coordinating with internal departments (e.g., Claims, Underwriting, Operations) to ensure timely resolution of customer concerns.
  • Maintaining accurate and up-to-date customer records in CRM systems.
  • Supporting continuous improvement initiatives to enhance service quality and customer experience.

Key Requirements:

  • Proven experience in a customer service role, preferably within a fast-paced office or retail environment.
  • Excellent verbal and written communication skills in English; fluency in Cantonese and/or Mandarin is highly desirable.
  • Strong problem-solving abilities and the capacity to remain calm under pressure.
  • Proficiency in using CRM systems and Microsoft Office applications.
  • A customer-first attitude and a proactive approach to handling enquiries and resolving issues.
  • Strong team player with a positive and professional demeanour.
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Insurance and Insurance Agencies and Brokerages

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Get notified about new Customer Service Executive jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 3 weeks ago

Customer Service Advisor - Full-time (Central Store)

Central, Hong Kong SAR HK$17,000.00-HK$1,000.00 2 weeks ago

Senior Executive/ Executive, Operations-Customer Services Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Client Relationship Officer | Fintech | Hong Kong

Central, Hong Kong SAR HK 300,000.00-HK 360,000.00 1 week ago

Customer Service Officer, INV Specialist Branch Service Executive(Teller)/Customer Relationship Manager/Digital Branch Service Executive/General Banking Manager/Insurance Specialist (HK) Digital Service Officer (12-month Renewable Contract)

Central & Western District, Hong Kong SAR 5 days ago

Client Service Representative (Japanese Speaking) - 5-day office hour work / Global Company

Wan Chai District, Hong Kong SAR 6 days ago

Customer Service Officer, Multiple Openings!

Wan Chai District, Hong Kong SAR 5 months ago

Customer Service Officer, INV Specialist Customer Service Officer (Institutional Business) Assistant Client Relations Manager (MPF) (HK)

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Operations and Service Manager - Wealth & Personal Banking

HSBC

Posted 3 days ago

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Operations and Service Manager - Wealth & Personal Banking

Join to apply for the Operations and Service Manager - Wealth & Personal Banking role at HSBC

Operations and Service Manager - Wealth & Personal Banking

2 weeks ago Be among the first 25 applicants

Join to apply for the Operations and Service Manager - Wealth & Personal Banking role at HSBC

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Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an Operations and Service Manager.

Principal Responsibilities

In this role you will

  • Management and processing of servicing requests for HSBC Customers
  • Coaching and development of direct and non-direct line reports to support improving skills and capability
  • Use knowledge of products, processes and procedures to address customer needs both through the team and individually
  • Support and manage frontline colleagues to deliver service to customers at first point of contact through the reduction of operational requirements
  • Provide guidance on transactions and ensure that all work is processed in accordance with the established and documented procedures
  • Continually evaluate processes and procedures to support improved efficiency and effectiveness of operations and development and maintenance of Operational Management Information
  • Manage or oversee the management of unit administration activities
  • Ensure excellent satisfaction is achieved through leading a team within its remit to consistently deliver excellent service for both internal and external clients

Requirements

To be successful you will need

  • Good experience in branch management
  • Good leadership and a highly developed interpersonal and influencing skills.
  • Positive, energetic and adaptive to change
  • Possess Investment and Insurance licenses
  • Strong management planning and organizing ability to motivate and support the Division
  • Fluent written and verbal English and Cantonese language skills, as well as a communicative level of Mandarin

Opening up a world of opportunity

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Banking, Financial Services, and Investment Banking

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Sign in to set job alerts for “Operations Services Manager” roles. Deputy Manager to Senior Manager, Complaints Team Service Excellence Manager/ AM, Insurance Operations

Central & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 3 weeks ago

Assistant Manager, Customer Relationship Manager to Senior Manger, Customer Service (Credit Card) (Assistant) Service Management Manager (ToB) (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SAR Operations Manager – Intimate Apparel (Based in Southeast Asia) Manager, Customer & Policy Services, Projects & Operation Excellence Assistant Manager - Contact Centre and Remote Channel Senior Manager, Operations Analytics & AI Enablement Manager, Customer Relationship (Complaint Handling)

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Associate, Client Service, Mandarin Speaker, 2025

AlphaSights

Posted 4 days ago

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Join to apply for the Associate, Client Service, Mandarin Speaker, 2025 role at AlphaSights

Join to apply for the Associate, Client Service, Mandarin Speaker, 2025 role at AlphaSights

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Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

About AlphaSights

We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.

Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.

Springboard Your Career With Us If

  • You thrive in a fast-paced, results-oriented environment.You excel under pressure and enjoy working to tight deadlines.
  • You are gritty, resilient and ready to roll up your sleeves and make things happen.
  • You’re looking to utilize your multilingual skills and work with a diverse group of driven talent.
  • You're looking to develop a strong business acumen and work across different industries.

A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your Responsibilities Will Include

  • Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
  • Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
  • Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring Success For Our Associates Means

  • Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
  • Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
  • A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
  • Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

You’ll need to bring your A game to work, daily. We are looking for:

  • Strong academic credentials (undergraduate degree of 2:1 or above).
  • Noteworthy extracurricular achievement throughout school and university.
  • Relevant internship experience.
  • Fluent English and Mandarin or C2 level is required; foreign language skills are desired.

Benefits

  • Expect total first-year compensation ranging from HKD 425,700 (average performance) to HKD 586,400 (very strong performance) consisting of (i) annual base salary of 312,000 and (ii) uncapped variable compensation linked to individual performance
  • 15 days annual leave, 1 additional day per year of service up to 20 days, six months full maternity leave, and six weeks full paternity leave
  • Private medical & dental insurance, and annual health check-up
  • Tax-advantaged housing allowance up to 50% of monthly base salary
  • State-of-the-art office with amenities in the heart of Hong Kong; option to WFH each Friday.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Project Management, Sales, and General Business
  • Industries Information Services

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Kowloon City District, Hong Kong SAR 4 days ago

Officer, Trust Client Support Services - Global Private Banking Officer, Customer Services (Phone Banking - General Banking) Client Service Specialist (Permanent / Fixed Terms Contract) Client Onboarding Specialist - Hong Kong Associate, Regional Client Service Specialist - SEA and Australia PWM Operations Client Services, Associate Client Success Assistant, Greater China - Corporate Travel

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