761 Insurance jobs in Hong Kong

Overview

Maintain the smooth daily operation of the claims section and support prompt and accurate settlement of claims, including negotiation with different parties. Ensure claims procedures are compliant with company rules and procedures to avoid claims abuse.

• Meet the claim service standard and turnaround time
• Involve in approving claims cases within own claims authority; make recommendation to senior for those claims exceeding own authority limits
• Responsible for handling enquiries and complaints from customers, sales force, other insurance regulatory bodies and internal staff
• Provide administration support in claims area, such as compose claims correspondences, set up, review and revise claims procedure or guidelines or workflows and claims forms
• Analyze, provide advice and handling strategy for complaint/appeal claim cases independently
• Assist in preparing management reports, statistical and analytical claims report in a timely manner for regular claims statistics and irregular claims trends and give proactive suggestions to enhance the quality of works
• Involve in departmental / company projects where necessary
• Assist in any ad-hoc projects, system enhancement or tasks assigned by the superior
• Back-up teammate’s work if necessary due to insufficient manpower of the team

• Degree / Diploma holder
• Professional qualification in Life Insurance including FLMI (Fellow, Life Management Institute) is preferable
• Over 2 years experience in Medical Insurance claims handling
• Knowledge of Medical insurance products, claims procedure and operations
• Experience in handling claims related projects is highly preferred
• Basic medical skill is preferable
• Strong customer-oriented mindset & skills
• Good communication and interpersonal skills
• Complaint handling skills; ability to deal with difficult people and mature to handle difficult situations
• Proficient in MS Word, Excel and Chinese word processing
• Good command of both spoken and written English and Chinese, including Cantonese & Mandarin

• Location(s): HK - Hong Kong
• Remote working: Hybrid

Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!

Join us as we constantly explore new ways to protect our customers and the planet.

Insurance IT Lead/ Application Platform Owner / Delivery Lead / System Analyst Responsibilities

• Responsible for inhouse IT applications and platforms
• Understand business and operations requirements, identify and recommend IT solutions or propose improvement options
• Lead business requirement discussion with business stakeholders and relevant departments to understand the business requirements, design the business solutions and map them to technical functionalities
• Liaise with vendor and collaborate with different IT teams & user departments
• Supervise IT professionals, monitor their performance, provide necessary coaching and feedback and identify their development needs
• Overall accountability on project deliverables and ensure delivery on time within acceptable quality level
• Perform financial control within the department

• Degree in related disciplines
• 10 years' work experience in insurance operation applications, backend systems or related discipline
• Knowledge in AI/InsurTech/FinTech is a plus
• Familiar with system planning, development and operation
• Enjoy a dynamic and multi-tasking working environment
• Knowledge of Project management skills
• Excellent communication and influencing skills; able to communicate with all levels of stakeholders
• Self-motivated & well-organized person

Responsibilities:

• Be responsible for the development, maintenance and system support of the in-house systems
• Ensure quality programming, system testing and documentation
• Provide technical solution on user and business requirement
• Ensure the team to finish development on schedule

Requirements:

• Degree holder in Computer Science or IT related disciplines
• At least 7 years of working experience in system development
• Good communication and interpersonal skills, with analytical skillset
• Able to understand requirements, propose solutions and solve problems
• Knowledge in front-end and back-end programming
• Preferably with project handling experience
• Self-motivated and result-oriented
• Good command of written and spoken Chinese and English

Candidates with less experience will be considered as Programmer

• Mid-Senior level

• Full-time

• Information Technology

• Insurance

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What the role is?

This position is a key member of the Finance Team. He or she will be primarily responsible for various finance system implementation and enhancement, overview of end-to-end financial system cycles, manage and monitor the finance transformation project, and liaise with all relevant parties.

• Coordinate the development of and testing on user requirements of Financial Control Department for various kinds of finance system changes
• Coordinate user acceptance testing (UAT) with identifying potential issues, and ensure timely reporting and resolution of defects
• Assist on the redesign of finance processes and operation models to enhance efficiency and effectiveness
• Supporting the seamless integration of new systems, processes and tools and assessing their potential impact on the finance function and associated stakeholders
• Provide support in identifying and implementing enhancements to finance systems by working collaboratively with IT and other relevant departments
• Embedding change management and communication, driving cultural change, and delivering new enhancement initiatives
• Driving project planning, tracking and progress updates
• Establishing internal and external networks to further develop their knowledge and leading practices to enhance ways of working
• Handle Ad hoc requests from supervisors

What We Are Looking For

• Bachelor’s degree or above in Finance or Accounting along with HKICPA, ACCA, or equivalent
• Minimum 8 years accounting and finance experience within insurance industry, either in-house or big 4 audit/advisory firm
• Proven exposure to insurance-related system enhancements and end-to-end process workflows is essential
• Experience and knowledge in finance transformation initiatives are preferred
• Self-motivated, independent, and proactive with the ability to work effectively with minimal supervision
• Excellent interpersonal skills, capable of communicating effectively with diverse groups internally and externally
• Strong verbal and written communication skills, able to create high quality written products that are comprehensive, accurate and tailored to the audience
• Knowledge in Sun Systems, IFRS 17 ETL, IFRS 17 SAS Subledger System is desirable
• Fluency in English, Cantonese and Mandarin
• Proficient in MS Office applications, including PowerPoint, Excel, and Word

Personal Information Collection Statement

At Chow Tai Fook Life Insurance Company Limited (“the Company”) we respect the privacy of your personal data and are committed to fully complying with the Personal Data (Privacy) Ordinance (“the Ordinance”).

The personal data that we collect and/or hold (whether contained in this application form or otherwise obtained) includes your personal details, contact information, education and training details, employment details, financial details, and information on your social circumstances.

Provision of personal data by you is mandatory for selection purposes. Personal data collected through this application will be used by the Company to assess your suitability to assume the job duties of the position for which you have applied. The Company may not be able to process your application if you fail to provide your personal data.

Applicants not contacted within four weeks after the interview / test may consider their application unsuccessful. The information provided will be kept for 2 years for consideration of other suitable posts.

• Seniority level Associate

• Employment type Contract

• Job function Finance
• Industries Insurance

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Overview

Join to apply for the Insurance Specialists role at OCBC .

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• To provide on-site sales support for insurance business
• To enhance the insurance selling skills of the frontline sales staff
• Collaborate with insurance product team to support the on-going insurance sales activity and product launch
• Support Branch Manager on exploring life insurance business strategy from branch portfolio
• Provide coaching to branch sales staff in life insurance business
• Conduct joint call with branch sales staff to facilitate the selling and close deal
• Host workshop/clinic to uplift sales performance of individual sales staff
• Enhance the knowhow of salespersons on AML, compliance and regulatory related items

• University degree in Finance, Economics or related disciplines
• 8-10 years banking experience in retail life insurance business sales/coaching
• Pass in HKSI and IIQE Licensing Examinations
• Preferably with CRWP, CFA or CFP qualifications
• Strong sales driven, result-oriented with good communication skills
• Proficiency in both written and spoken English, Chinese and Putonghua

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

• Mid-Senior level

• Full-time

• Other

• Banking

Wealth Management Manager at AXA Hong Kong and Macau

About the role

This is a full-time, hybrid role located in Tsim Sha Tsui. The Wealth Management Manager will be responsible for providing consultations, comprehensive financial planning services, including passive income generation and retirement planning, managing insurance portfolios, and offering advice to clients to help them achieve their financial goals. Day-to-day tasks include meeting with clients, understanding their financial needs, developing tailored financial plans, and expanding your network.

• Provide consultations and comprehensive financial planning services
• Assist with passive income generation and retirement planning
• Manage insurance portfolios and advise clients on financial goals
• Meet with clients, understand financial needs, develop tailored financial plans, and expand network

• Strong skills in Financial Planning and Finance
• Expertise in Investment Management and Investments
• Knowledge of Insurance products and services
• Excellent analytical and problem-solving abilities
• Proven client relationship management skills
• Good time management skills and ability to prioritise different tasks
• Bachelor’s degree in Finance, Economics, Business Administration, or related field
• Relevant IIQE qualifications are a plus
• Fluency in English and Cantonese or Mandarin is beneficial

• Solid career advancement path
• Supportive team and culture
• Training and learning opportunities
• Performance-based incentives
• Being part of an excellent financial institution

• Entry level

• Full-time

• Sales and Business Development

Join to apply for the Cybersecurity Analyst - Insurance role at Michael Page

Our client is a leading life insurance and financial services provider headquartered in Hong Kong. It has grown to become the largest publicly listed life insurance group in the Asia-Pacific region. The company operates in 18 markets across Asia, offering a wide range of products including life, health, and accident insurance, as well as retirement planning and wealth management solutions.

• Oversee and validate the security quality of IT systems and applications.
• Analyze vulnerability scan results and translate findings into actionable remediation steps across infrastructure and applications.
• Review configuration compliance reports for platforms including cloud services, servers, databases, and web applications; coordinate remediation efforts.
• Liaise with IT teams to consolidate QA status, obtain quotes for remediation work, and track progress to completion.
• Work closely with cybersecurity and infrastructure teams to stay aligned on patching and security requirements.
• Develop and maintain dashboards using Excel and Power BI to visualize progress and metrics.
• Facilitate monthly review meetings to present current security status and gather updates from stakeholders.
• Prepare regular management reports to support broader security program oversight.
• Contribute to ad-hoc security and compliance initiatives as needed.

• Bachelor's degree in Computer Science, Information Systems, or a related discipline.
• Minimum 3 years of experience in IT business analysis or project coordination.
• Experience in financial services or cybersecurity industry is an advantage.
• Strong communication and presentation skills; fluent in English.
• Familiarity with vulnerability scanning tools, compliance frameworks, and remediation workflows.
• Experience with data analysis and reporting tools such as Excel and Power BI.

• Opportunity to contribute to a critical role within the insurance industry.
• Potential for future opportunities.

If you are passionate about cybersecurity and are looking for a challenging yet rewarding role in the insurance industry, we encourage you to apply!

Contact: Johnson Choy

Quote job ref: JN-

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology and Engineering
• Industries: Insurance, Financial Services, and Capital Markets

Kwun Tong District, Hong Kong SAR may have associated roles listed on page; references current openings.

Insurance - IT Business Analyst - AI project

Responsibilities:

• Effectively collect and document project requirements from stakeholders
• Execute core BA functions to ensure alignment with project goals
• Lead and facilitate meetings to drive collaboration and decision-making
• Prepare presentation decks to communicate findings and updates
• Work closely with the technical team to ensure clarity on technical terminology and project specifications

Qualifications:

• 6-8 years as a Business Analyst, with a focus on transformation initiatives
• Hands-on experience driving transformation projects as a Business Analyst
• Project experience in AI / LLMs
• Data or infrastructure background is an advantage
• Strong ability to engage and communicate effectively with senior management

Seniority level: Associate

Employment type: Full-time

Job function: Project Management

Industry: Insurance

Overview

Network & Security Engineer (Cisco, SD-WAN, Palo Alto Firewall) (Insurance) (6 month contract)

Company Description: A leading global health services company committed to helping people improve their health, well-being, and sense of security. They offer a wide range of insurance products and related services.

Nature: Renewable Contract (6 months)

Job Title: Network & Security Engineer (Cisco, SD-WAN, Palo Alto Firewall) (Insurance) (6 month contract)

• Provide expertise in the implementation and maintenance of Cisco network infrastructure.
• Manage and support SD-WAN solutions to optimize network performance and connectivity.
• Configure, monitor, and troubleshoot Palo Alto firewall systems to ensure network security.
• Collaborate with cross-functional teams to resolve complex technical issues and implement network changes.
• Maintain comprehensive documentation for network configurations and procedures.

• Possess three to five years of proven working experience in an Information Technology or network engineering role.
• Demonstrate high-level skills and experience with Cisco networking products and technologies.
• Proficient in the design, deployment, and operation of SD-WAN technologies.
• Strong experience with Palo Alto firewall configuration and security policy management.
• Excellent problem-solving and analytical skills with the ability to work independently.

• Seniority level: Associate
• Employment type: Full-time
• Job function: Information Technology, Engineering, and Project Management
• Industries: Technology, Information and Media, Insurance, and Financial Services

Overview

Airport Authority Hong Kong (AA) manages and operates Hong Kong International Airport, one of the finest and busiest airports in the world. We now invite high calibre talent with creativity and passion to join us for a rewarding and meaningful career journey. We care for our people and provide colleagues with a fair, open and supportive workplace. By joining us, you will contribute to the continued success and growth of a key infrastructure and economic engine of Hong Kong, gaining invaluable experiences in a unique environment and enjoying boundless opportunities to unleash your full potential. Together we will share the pride of our leadership status in the global aviation industry and our commitment to sustainability.

• Assist in the insurance renewal and placement by collecting renewal information from internal departments and liaising with insurance brokers
• Handle insurance claims for different classes of insurance
• Understand and analyze the insurance needs of the Airport Authority and the internal departments
• Perform compliance review on the submitted insurance policies and evaluate the insurance requirements for the Airport Authority's business partners including franchisees, licensees, construction contractors and service providers
• Participate in site surveys as required
• Administer insurance programs and assist business partners to enroll in the insurance programs
• Handle general insurance enquiries from internal departments
• Perform ad-hoc assignments as required

• Not Applicable

• Full-time

• Finance

• Airlines and Aviation