3 E Commerce & Social Media jobs in Hong Kong

**Summary:**
The Client Solutions Manager of Meta's Greater China team is a solution-driver and business consulting specialist who puts our customers at the core. This is an opportunity to build and manage key relationships, be a platform and product expert, serve as a trusted adviser in marketing and advertising strategies, lead media planning and measurement for our diversified advertiser portfolio ranging from Fortune 500 corporate to start-ups. This role is embedded in the sales team to build executional and functional partnerships, use data and analytics to devise comprehensive solutions for our clients, and drive revenue by negotiating and optimising opportunities that deliver on our client's business objectives.
**Required Skills:**
Client Solutions Manager, eCommerce, Greater China Responsibilities:
1. In partnership with a Client Partner, analyze client situations and devise integrated marketing and advertising strategies optimally incorporating Meta solutions to maximize client value
2. Use data, insights and market intelligence to identify opportunities and guide strategy and implementation of Facebook solutions
3. Serve as external product consultant educating clients and agencies on product solutions and driving product adoption
4. Drives product innovation internally with cross functional partners based upon market trend and emerging needs of clients
5. Plan media and creative material structure and lead the implementation of campaigns to deliver against client business objectives
6. Outline and oversee measurement scheme, tracking, and results delivery to study the effectiveness of Facebook solutions
7. Oversee budget spend, manage analytics and dashboards, and provide optimization and real-time recommendations
8. Collaborate with Client Partner to exceed sales and yield goals for the book of business that assigned to you
9. Manage complex external and internal work streams, and optimize clients' advertising operation mode to meet business objectives
10. Oversee internal account operations (e.g. troubleshooting and fixing issues, monitoring and alerting ads policy violations, setting up account and financial details, etc.)
11. Build and manage relationships with both C-suite and front-line stakeholders in clients and agencies
12. Collaborate very closely with a wide-range of internal cross functional teams and cross region counterparts
**Minimum Qualifications:**
Minimum Qualifications:
13. 5+ years' experience working directly with marketing, media and/or consulting firms and demonstrated leadership skills required
14. Effective and innovative problem solving and decision-making skills
15. Experience working effectively with Cross functional partner teams and all levels of management (internally and externally)
16. Familiar with manage multiple projects while maintaining strict attention to details
17. Demonstrated experience to communicate, collaborate and work effectively on a team
18. Demonstrated experience to build ongoing relationships with external clients
19. Experience Microsoft Excel and data analysis skills
20. Client Solutions Manager will manage clients whose usual business language is Mandarin and English. Professional working proficiency in English and Mandarin is essential for success in this role
21. BA/BS degree
**Preferred Qualifications:**
Preferred Qualifications:
22. Extensive experience as a Meta user and familiarity with Meta's ad solutions preferred
23. Understanding of the mobile app technology industry, the mobile app ecosystems, and the eCommerce business trend a plus
24. Experience with data visualisation tools or analysis tools and relational databases such as Tableau, Structured Query Language or Programming Language R a plus
25. Experience with the digital advertising (Direct Response marketing, data and technology solutions, ad-tech, partnerships, Customer Relationship Management) a plus
**Industry:** Internet

Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At **Citi** , you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.
**Shape your Career with Citi**
**Citi Global Wealth (CGW)** brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.
We're currently looking for a high caliber professional to join our team as **Senior Vice President, Digital Wealth Platforms - Hybrid** (Internal Job Title: **Senior Vice President, Digital Wealth Platforms** C14) based in Hong Kong. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:
+ We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
+ We empower our employees to manage their financial well-being and help them plan for the future.
+ We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
The Senior Vice President, Digital Project Management is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.
**In this role, you're expected to:**
+ Develop and execute the strategic plan for digital banking product and services with focus on Wealth Management, aligning with the business goals and objectives.
+ Champion a client centric approach, ensuring that the digital propositions exceed client expectations.
+ Stay informed about industry trends, emerging technologies, and competitor strategies to maintain a competitive edge.
+ Oversee the design and execution of the digital roadmap planned.
+ Build and maintain strong relationships with key internal and external stakeholders, including regulatory bodies and FinTech's.
+ Serve as a thought leader and advocate for digital banking within the industry.
+ Ensure all projects and activities comply with relevant policies and regulations.
+ Lead Cross-functional teams to drive innovation and enhance digital platforms.
+ Encourage collaboration across departments to achieve strategic objectives
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
**As a successful candidate, you'd ideally have the following skills and exposure:**
+ Bachelor's/University degree, Master's degree preferred
+ Solid relevant experience with exposure in control, compliance, audit/risk management or relevant experience.
+ Strong strategic, analytical, and problem-solving skills with attention to details
+ Good understanding of operational risk and control processes and procedures
+ Good understanding of various digital and customer engagement channels
+ Strong interpersonal & communication skills
+ Ability to work independently, interface and execute with a sense of urgency and deliver tasks effectively.
+ Broad and in-depth knowledge in Consumer Banking and Wealth Management business related products, services, and activities
+ Good knowledge of the related regulations, policies, and standards
**Take the next step in your career, apply for this role at Citi today**
_ job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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**Job Family Group:**
Product Management and Development
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**Job Family:**
Digital Product Management
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**Time Type:**
Full time
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