41 Hospitality & Tourism jobs in Hong Kong

Direct message the job poster from Renard International Hospitality Search Consultants

Hotel General Manager True luxury Hotel and Club - Mongolia -culturally rooted, nature-integrated luxury

Position Title: General Manager

Industry: Luxury Hospitality

Position Overview:

We are seeking a visionary and experienced General Manager to lead the launch and long-term success of a newly opened luxury hotel in Mongolia , More than a hotel, this property is a culturally rooted, nature-integrated luxury destination , inspired by the philosophies of Aman and Rosewood—yet with a distinct Mongolian soul.

The successful candidate will bring this unique brand vision to life across every dimension: from the guest journey and experiential design to the internal team culture and operational excellence . The role requires a leader who can balance refined luxury with authenticity , delivering world-class service while preserving a deep connection to Mongolia’s land, traditions, and spirit.

Key Responsibilities:

Brand & Experience Leadership

• Act as the chief ambassador of the hotel's luxury positioning and Mongolian identity , ensuring all guest experiences are aligned with the brand ethos.
• Collaborate with ownership and creative partners to refine and deliver the brand narrative across all touchpoints—architecture, service, cuisine, wellness, and cultural immersion.
• Lead the development of curated experiences that reflect Mongolia’s heritage, environment, and values, setting a new benchmark in nature-based luxury travel.

Operational Excellence

• Oversee all day-to-day hotel operations, including Rooms, F&B, Spa, Guest Experience, Engineering, Finance, and HR.
• Ensure adherence to Leading Hotels of the World standards while delivering warm, personalized service that reflects the brand’s unique character.
• Implement sustainable practices across operations, in alignment with the hotel’s environmental and cultural stewardship values.

Team Culture & Development

• Build, inspire, and mentor a high-performance team that reflects both local cultural authenticity and international luxury standards .
• Foster a service-driven, learning-oriented culture that values empathy, integrity, and craftsmanship.
• Develop leadership talent, especially among Mongolian team members, creating pathways for long-term growth and excellence.

Strategic & Financial Stewardship

• Shape and execute the long-term strategic vision of the hotel in collaboration with the ownership group.
• Lead budgeting, forecasting, and business planning with a strong focus on profitability, guest satisfaction, and asset value growth.
• Maintain full accountability for guest satisfaction scores, financial results, and brand reputation.

Qualifications:

• Minimum 10 years’ experience in luxury hospitality, including at least 5 years in a General Manager or Resort Manager role.
• Experience managing properties aligned with ultra-luxury brands such as Aman, Rosewood, Six Senses, or similar.
• Proven ability to lead high-touch experiential properties in remote or nature-based destinations.
• Strong understanding of luxury guest expectations and ability to deliver intuitive, elevated service.
• International experience required; Asia experience strongly preferred .
• Demonstrated ability to manage multicultural teams and nurture a culture of excellence and empathy.
• Exceptional communication, emotional intelligence, and leadership presence.

Preferred Attributes:

• Deep appreciation for Mongolian culture, environment, and craftsmanship—or a genuine desire to immerse in and respect it.
• Entrepreneurial mindset with the agility to navigate startup challenges and create structure from the ground up.
• Strong design and aesthetics sensibility, able to work in tandem with creative and architectural partners.
• Passion for wellness, sustainability, and destination storytelling.

Application Process:

Interested candidates are invited to submit a detailed CV and a cover letter describing their leadership philosophy, relevant experience, and vision for luxury hospitality rooted in place and purpose. Only shortlisted candidates will be contacted.

Qualified candidates are invited to submit their resume and a brief cover letter detailing relevant experience to: Only candidates with applicable luxury hotel experience will be considered.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Management
• Industries Hospitality

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Southern District, Hong Kong SAR 2 days ago

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4 days ago Be among the first 25 applicants

The Hotel Sales Manager/Senior Sales Manager (MICE) is responsible for driving sales and marketing strategies to maximize revenue from meetings, incentives, conferences and exhibitions (MICE). This role involves building strong relationships with corporate clients, event planners, and agencies to promote the hotel’s MICE offerings.

What You Will Do

• At all times strive to represent The Venetian Macao, The Parisian Macao, The Londoner Macao, Conrad Macao and Sands Macao in a professional, courteous, efficient manner
• Solicit new and existing MICE accounts to meet guestroom and event revenue and lead generation goals through telephone solicitation, outside sales calls and customer presentations
• Participate in on-property meetings, training, site inspections and pre-convention meetings as required
• Attend trade shows, community events and industry meetings and professionally represent the hotels in community and industry organizations
• Liaise with Revenue Management on dates, rates and blocks to maximize revenue opportunities
• Communicate with regional sales team regarding levels of business from each region and implement an effective sales plan and promotional activities
• Design and implement a comprehensive sales strategy tailored for the MICE segment during the new hotel’s opening phase
• Other duties as assigned

What We Expect From You

• Bachelor’s degree or above
• Minimum 5 years of MICE experience in chain hotel sales with proven track record
• In-depth knowledge of global event destinations, ability to develop creative event concepts tailored for HK and international clients
• Fluency in English, both spoken and written; knowledge of additional languages is a plus
• Regular business travel to Macau is required
• You will be based in Hong Kong for this role
• You may be considered as Senior Sales Manager if you have more experience

We own Sands Macao, The Venetian Macao, The Plaza Macao, The Parisian Macao, and The Londoner Macao. We also own Cotai Expo, one of the largest convention and exhibition halls in Asia; the 14,000-seat The Venetian Arena; the 1,780-seat Venetian Theatre; the 1,200-seat Parisian Theatre; the 1,682-seat Londoner Theatre; the 6,000-seat Londoner Arena and Cotai Water Jet, one of two major high-speed ferry companies operating between Hong Kong and Macao. Our luxury and mid-market retail malls feature over 750 shops with well-known retail brands. Our combined properties feature approximately 11,000 hotel rooms and suites and approximately 150 different restaurants and food outlets.

So join us now! Seize the amazing opportunities to build your future with us!

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales, Marketing, and Business Development
• Industries Hospitality, Gambling Facilities and Casinos, and Hotels and Motels

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Join to apply for the Public Area Supervisor role at Shangri-La Group

1 week ago Be among the first 25 applicants

Join to apply for the Public Area Supervisor role at Shangri-La Group

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

Shangri-La Group - Hong Kong Region

Renowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.

As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry. From welcoming new colleagues to best-in-class leadership development programmes, employee potentials will be identified and nurtured throughout their career with the Group.

We are looking for a Public Area Supervisor based at Kerry Hotel Hong Kong!

As a Public Area Supervisor, we rely on you to:

• Coordinate and supervise all subordinates in the Public Areas, to ensure proper completion of all tasks
• Maintain public areas and heart of the house areas in accordance with the policies, standards and guidelines established by the Hotel
• Control all equipment and supplies issued and returns
• Maintain par stock on all supplies and parts
• Take monthly inventory of all chemicals, supplies and equipment
  
  

• Certificate in examination of education or related discipline
• Minimum 2 years experiences in an international class hotel
• Good command of both spoken and written English, Cantonese and Putonghua
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Management and Customer Service
• Industries Hospitality, Travel Arrangements, and Food and Beverage Services

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Kowloon City District, Hong Kong SAR 1 day ago

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Join to apply for the Credit Manager (Hospitality) Ref: ACCIIFIN/07/25 role at Chinese YMCA of Hong Kong .

Established in 1901, Chinese YMCA of Hong Kong aims to help youth develop holistic character and contribute to society by providing activities and services in accordance with the teachings of Jesus Christ and the Christian Spirit: “To serve, not to be served”. The Association is seeking qualified candidates for the following position:

• Supervise a small team of Accounts Receivable staff in the Finance Department.
• Maintain and update the accounts receivable ledger daily.
• Handle AR billing periodically.
• Prepare weekly settlement reports and monthly overdue AR reports.
• Follow up on overdue accounts and handle disputes, including issuing reminders and warning letters.
• Perform credit assessments on credit accounts and set credit limits for hotel guests, travel agents, and corporate clients.
• Develop, implement, and evaluate credit control policies and procedures.
• Participate in hotel PMS & POS system implementation and streamline procedures.
• Assist in other ad-hoc tasks as assigned by the supervisor.

• Diploma or above in Accounting or related disciplines is an advantage.
• Level 2 / Grade E or above with 5 subjects, including Chinese and English Language in HKDSE / HKCEE, or equivalent.
• Minimum 5 years of relevant experience, including at least 3 years in hotel accounts receivable collection and credit control. More experienced candidates may be considered for Accountant I.
• Proficient in Cambridge Property Management System (PMS) and Microsoft Office.
• Good command of spoken and written English and Chinese.
• Team player with responsibility, attention to detail, and good interpersonal, organizational, and communication skills. Mature and independent.
• Working location: Wan Chai.

We offer a 5-day work week with competitive remuneration and fringe benefits including annual leave, family leave, birthday leave, paid sick leave, marriage leave, compassionate leave, maternity/paternity leave, study subsidy, and medical insurance. Interested candidates should submit their full resume with expected salary, reference no., and contact the Human Resources Department via email at (email redacted) on or before 8th August 2025.

(All information provided will be used solely for recruitment purposes.)

• Seniority level: Mid-Senior level
• Employment type: Other
• Job function: Accounting/Auditing
• Industries: Non-profit Organizations

We are looking for talented applicants with enthusiasm, passion, a positive service attitude, and outstanding interpersonal and communication skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market-leading benefits
• Option of MPF or ORSO retirement scheme

• Ensure all front office departments are managed efficiently according to established Hotel Policies & Procedures and the Peninsula Service Principles.
• Collaborate with relevant departments to meet all guests’ requirements.
• Handle guest comments effectively, protecting both the guest and the hotel’s interests.
• Maintain the highest level of guest satisfaction, reflected in Forbes, LQA, and The Peninsula Standard.

• Minimum 5 years' experience in the hospitality industry, with at least 1 year in a supervisory/management role.
• Excellent communication skills with fluent spoken English and Chinese.
• Strong guest resolution and problem-solving abilities.
• Hands-on experience with MS Office and Opera.

CONTACT US

Scan or click (on mobile) the QR code to chat directly with our People and Culture team.

Join to apply for the Assistant Executive Housekeeper role at Dorsett Kai Tak Hong Kong

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1 day ago Be among the first 25 applicants

Join to apply for the Assistant Executive Housekeeper role at Dorsett Kai Tak Hong Kong

The new 373-room Dorsett Hotel flagship is inspired by the location’s dreamy Marina lifestyle and the ocean. Catering to both leisure and longer-staying business travellers alike, our suites offer pantry and light cooking facilities, and interconnecting options. Dorsett Kai Tak features two Presidential Suites, each with its own private terrace and the Presidential Harbour View Pool Suite housing its own 10m lap pool. Other hotel facilities include an outdoor rooftop bar and pool, 100 square metre fitness centre, and double-height ceiling grand ballroom.

For the guest arriving from the cruise terminal, the Hotel will offer a smooth transition to an atmosphere that echoes the magical time at sea; for the staycation patron, the Hotel will give the opportunity to dream of a Marina lifestyle without leaving Hong Kong.

Job Summary

The Assistant Executive Housekeeper supports the Executive Housekeeper in overseeing the housekeeping department to ensure exceptional cleanliness, safety, and guest satisfaction in all areas of the facility. This role involves managing daily operations, supervising staff, maintaining inventory, and ensuring compliance with organizational standards and regulations.

Key Responsibilities

• Assist in planning, organizing, and directing housekeeping operations to maintain high standards of cleanliness and presentation in guest rooms, public areas, and back-of-house spaces.
• Supervise, train, and mentor housekeeping staff, including scheduling shifts, assigning duties, and conducting performance reviews. Provide guidance to ensure consistent service quality.
• Conduct regular inspections of rooms and facilities to ensure compliance with cleanliness, hygiene, and brand standards. Address and resolve any issues promptly.
• Monitor and manage inventory levels of cleaning supplies, linens, and guest amenities, ensuring cost-effective usage and timely reordering.
• Handle guest requests, complaints, or special requirements professionally, ensuring a positive experience and prompt resolution.
• Enforce safety, sanitation, and operational policies, ensuring adherence to health regulations and company standards.
• Collaborate with other departments to facilitate smooth operations and address maintenance issues.
• Develop and deliver training programs for housekeeping staff on cleaning techniques, safety procedures, and guest service protocols.
• Assist with preparing budgets, maintaining records (e.g., room statuses, staff attendance), and generating reports for management.
  
  

• Diploma or higher in hospitality management, housekeeping, or a related field is preferred.
• 3-5 years of experience in housekeeping, with at least 1-2 years in a supervisory or leadership role within a hospitality or similar setting.
• Strong leadership and team management capabilities.
• Exceptional organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• High attention to detail and commitment to quality.
• Basic proficiency in computer applications (e.g., Microsoft Office, property management systems, or scheduling software).
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function General Business
• Industries Hospitality

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Central & Western District, Hong Kong SAR 1 week ago

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Join to apply for the Lounge Attendant role at Cathay Pacific

Join to apply for the Lounge Attendant role at Cathay Pacific

Role Introduction

Reports to: Lounge Supervisor

In order to become one of the world’s greatest service brands, service excellence is at the heart of our core brand value proposition.

As the Lounge Attendant, you will play a crucial role at the lounge by demonstrating to our customers the 3 key brand values of ‘Thoughtful’, ‘Progressive’ & ‘Can-do Spirit’, making all the moments of truth memorable by understanding the voice of our customers and ensuring top-notch lounge experience.

Key Responsibilities

• Deliver excellent service to customers with warmth and professionalism and in accordance to company and legal standards relating to service, food safety, health and safety
• Present menus, take orders accurately and serve food & beverages
• Demonstrate a complete understanding of food & beverages items and make recommendation
• Interact with customers, understand their needs and requirements, ensure high customer satisfaction during their stay
• Maintain lounge cleanliness & uphold stock levels
• Support Supervisor to ensure smooth day-to-day operations and assist the rest of the lounge team if required
  
  

• Right to work in Hong Kong
• Minimum age of 18
• HKCEE/ HKDSE or Diploma in Hospitality or Food & Beverage or related disciplines is an advantage
• Standard of spoken/written English and Cantonese. Putonghua is an advantage
• Relevant working experience in airport, lounge, catering hospitality, fine dining, and sizeable luxury hotel or in similar capacity is an advantage
• Customer service-oriented attitude, attention to detail, great teamwork, energetic with helpful and outgoing personality
• Ability to work under pressure
• Flexibility to work on shift schedules and work overtime if needed
  
  

• Being part of a world-class service brand to be proud of
• World-class training and structured career progression path
• A safe and collaborative working environment which embraces a diverse and inclusive culture
• Medical coverage & other flexible benefits
• Flexible retirement scheme
• Discounted travel across many airlines for you and your family
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Airlines and Aviation

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Kowloon City District, Hong Kong SAR 5 months ago

Southern District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 1 week ago

Tsim Sha Tsui, Hong Kong SAR 5 months ago

Central & Western District, Hong Kong SAR 8 months ago

Wan Chai District, Hong Kong SAR 5 months ago

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Buyer / Contracting Manager in Tourism field

Join Overseas Adventure Travel in our quest for excellence! We're seeking a dynamic, detail-oriented individual to enhance our purchasing team as a Buyer / Contracting Manager.

If you're analytical, proactive, and possess strong negotiation skills , this role is for you. Your primary focus will be on supplier selection (Hotels & Transportation Companies), cost analysis, negotiation, and ensuring supplier performance meets our corporate goals. Building and nurturing long-term relationships with vendors across the Latin America travel industry will be key to your success.

Key Responsibilities:

• Negotiation & Contracting : Secure competitive rates and favorable terms with hotels, transportation providers, and other tourism service suppliers.
• Relationship Management : Build and maintain strong, long-term partnerships with key suppliers to ensure reliability and quality of service.
• Market Analysis : Monitor market trends, competitor pricing, and demand fluctuations to optimize contracting strategies.
• Contract Compliance : Ensure all agreements comply with company standards, legal requirements, and industry regulations.
• Supplier Performance Management : Evaluate and track supplier performance, resolving any issues that impact service quality or business objectives.
• Strategic Planning: Develop and implement a contracting strategy aligned with business goals and market opportunities.
• Cross-Department Collaboration: Work closely with sales, operations, and product teams to align supplier agreements with business needs.
• Cost Optimization: Identify cost-saving opportunities without compromising quality and customer experience.
• Competitive salary package
• Merit Increase based on personal performance
• Incentive Bonus based on targeted results
• Personal and Professional Growth – Available on request
• Milestone Bonus + Travel certificate for every 5th anniversary of employment at GCC
• Associate Deals – WORLDWIDE GC Tour packages available to associates @ discounted price.
• Referral Bonus
• Full training program onsite
• Working as part of an international team (colleagues in worldwide offices).
• & more

Required Qualifications:

• 2-5 years of experience in contract negotiations, preferably within the travel industry.
• Strong oral and written communication skills.
• Proficiency in analyzing, benchmarking, and negotiating pricing.
• Comfortable using PC software such as Excel, Word, PowerPoint, and Project.
• Willingness to travel up to 60% of the time, primarily within Europe.

We will contact only candidates who fulfill the requirements above.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development, Quality Assurance, and Strategy/Planning
• Industries Hospitality, Travel Arrangements, and Leisure, Travel & Tourism

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Join to apply for the Volunteer: Event Helper (Aug 8) role at Time Auction

1 week ago Be among the first 25 applicants

Join to apply for the Volunteer: Event Helper (Aug 8) role at Time Auction

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• The event will be held on August 8th (Friday), volunteer hours begin from 4:30pm - 9:30pm (inclusive of venue set up and dismantle)
• Assist with reception and event check-in
• Assist with food and beverage table manning
• Assist with venue set up and post event wrap up
  
  

• The event will be held on August 8th (Friday), volunteer hours begin from 4:30pm - 9:30pm (inclusive of venue set up and dismantle)
• Assist with reception and event check-in
• Assist with food and beverage table manning
• Assist with venue set up and post event wrap up
  
  

• Seniority level Entry level

• Job function Management and Manufacturing
• Industries Non-profit Organizations

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Central & Western District, Hong Kong SAR 9 months ago

Central & Western District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR HK$35,000.00-HK$40,000.00 23 hours ago

Wan Chai District, Hong Kong SAR 2 months ago

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