122 Business Operations jobs in Hong Kong

• Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
• Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.

Cross-Functional Collaboration

• Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
• Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.

Operational Optimization

• Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
• Implement data-driven strategies to enhance key business metrics across all stages of operations.

Campaign & Activity Management

• Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
• Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.

Resource & Traffic Optimization

• Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
• Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
• Oversee P2P merchant onboarding, verification, and ongoing management.
• Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.

Requirements

Education

• Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.

Experience

• Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
• Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
• Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
• Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
• Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
• Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.

Personal Attributes

• Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
• Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.

• Seniority level Associate

• Employment type Full-time

• Job function Business Development

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Direct message the job poster from China Mobile International Limited

Responsibilities:

• Assist the sales team in achieving business objectives, ensuring accuracy in order processing and data entry.
• Support daily sales activities, including but not limited to:
• Sales order processing
• Preparing invoices, debit and credit notes
• Assisting in maintaining effective record-keeping and filing systems
• Collaborating closely with the finance department for vendor payment handling
• Execute compliance checks, safety production and other related support tasks based on headquarters' requirements, providing feedback as necessary.
• Coordinate with the IT department to systematize business needs, with basic data mapping capabilities.
• Handle other ad hoc projects as assigned.

Requirements:

• Bachelor's degree or higher is required
• 3 years of relevant work experience preferred
• Proficient in Microsoft Word, PowerPoint and Excel, with the ability to perform data mapping and coordinate system requirements.
• Good communication skills in both Chinese and English.
• Strong analytical and report writing skills.

Interested parties please send your full resume with current & expected salary by e-mail to . Please indicate the reference in the subject line.

All personal data provided will be used for consideration of your job application only.

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Administrative
• Industries Telecommunications

Referrals increase your chances of interviewing at China Mobile International Limited by 2x

Central & Western District, Hong Kong SAR 3 days ago

Southern District, Hong Kong SAR 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

• Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
• Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.

Cross-Functional Collaboration

• Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
• Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.

Operational Optimization

• Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
• Implement data-driven strategies to enhance key business metrics across all stages of operations.

Campaign & Activity Management

• Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
• Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.

Resource & Traffic Optimization

• Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
• Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
• Oversee P2P merchant onboarding, verification, and ongoing management.
• Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.

Requirements

Education

• Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.

Experience

• Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
• Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
• Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
• Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
• Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
• Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.

Personal Attributes

• Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
• Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.

• Seniority level Associate

• Employment type Full-time

• Job function Business Development

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Join to apply for the Business Operations Supervisor (Hong Kong) role at Trip.com Group

Join to apply for the Business Operations Supervisor (Hong Kong) role at Trip.com Group

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Responsible for the operation of attractions and activities, including but not limited to product launch, information, price and inventory maintenance, product marketing and other operations;
• Responsible for product data analysis, competition monitoring, formulating product packaging and sales plans, and using operational tools to increase product sales;
• Familiarize yourself with the company's system, enhance operational efficiency, and actively suggest optimizations to advance the system's development.;
• Responsible for managing pre-sales and after-sales activities, including event follow-up and feedback.
• Provide product performance data to support business efforts in optimizing product capabilities.;

What you'll Need to Succeed

• Bachelor Degree and above
• 3+ years online operation background; Travel industry/OTA experience highly preferred, especially in a global setting
• Possess logical thinking, strong data analysis skills, an extroverted personality, excellent communication abilities, and meticulous attention to detail.
• Strong communication skills, good at handling cross-departmental demand communication and using internal resources to achieve sales targets.
• Fluent English Communication Skills - Both Verbal and Written
• Occasional Travel Required

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click(1) the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click (2) the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at

Have a good trip, and see you soon!

References

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1.

2.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business and Product Management
• Industries IT Services and IT Consulting, Technology, Information and Internet, and Travel Arrangements

Referrals increase your chances of interviewing at Trip.com Group by 2x

Get notified about new Business Supervisor jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥22,000.00-CN¥25,000.00 1 year ago

Eastern District, Hong Kong SAR 3 weeks ago

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Join to apply for the Business Operations Supervisor (Hong Kong) role at Trip.com Group

Join to apply for the Business Operations Supervisor (Hong Kong) role at Trip.com Group

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

• Responsible for the operation of attractions and activities, including but not limited to product launch, information, price and inventory maintenance, product marketing and other operations;
• Responsible for product data analysis, competition monitoring, formulating product packaging and sales plans, and using operational tools to increase product sales;
• Familiarize yourself with the company's system, enhance operational efficiency, and actively suggest optimizations to advance the system's development.;
• Responsible for managing pre-sales and after-sales activities, including event follow-up and feedback.
• Provide product performance data to support business efforts in optimizing product capabilities.;

What you'll Need to Succeed

• Bachelor Degree and above
• 3+ years online operation background; Travel industry/OTA experience highly preferred, especially in a global setting
• Possess logical thinking, strong data analysis skills, an extroverted personality, excellent communication abilities, and meticulous attention to detail.
• Strong communication skills, good at handling cross-departmental demand communication and using internal resources to achieve sales targets.
• Fluent English Communication Skills - Both Verbal and Written
• Occasional Travel Required

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click(1) the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click (2) the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at

Have a good trip, and see you soon!

References

Visible links

1.

2.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business and Product Management
• Industries IT Services and IT Consulting, Technology, Information and Internet, and Travel Arrangements

Referrals increase your chances of interviewing at Trip.com Group by 2x

Get notified about new Business Supervisor jobs in Hong Kong, Hong Kong SAR .

Shenzhen, Guangdong, China CN¥22,000.00-CN¥25,000.00 1 year ago

Eastern District, Hong Kong SAR 3 weeks ago

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Join to apply for the Senior Manager, Business Operations & Enterprise Business, APAC role at Vantage Data Centers

2 days ago Be among the first 25 applicants

Join to apply for the Senior Manager, Business Operations & Enterprise Business, APAC role at Vantage Data Centers

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

We are in search of a highly driven and seasoned professional to become part of our team as a Senior Manager, Business Operations & Enterprise Business for the APAC region. This position will enhance operational excellence, refine business processes, and drive enterprise sales initiatives to guarantee sustainable business growth.

Key Responsibilities

Business Operations

• Daily Operations
• Enhance business and internal workflows, ensuring smooth collaboration among sales, finance, site operations, and service delivery teams throughout the APAC region, to boost profitability and quality. Develop and maintain a comprehensive database to support business operations and commercial needs, enabling financial planning and analysis (FP&A), forecasting, and data-driven decision-making for APAC operations.
• Assist the Senior Director to supervise the annual budgets and team management.
• Contribute to improvements in internal workflow and system integration initiatives to boost operational efficiency.
• Cultivate and maintain relationships with clients, business associates, and service providers in Hong Kong and Malaysia, resulting in enhanced customer satisfaction.
• Create and oversee the processes for enterprise business, which encompass customer invoicing, vendor payments, job cost forecasts, and the acknowledgment of project-related expenses for the APAC region.
• Perform thorough analyses of revenue, inventory, and costs to facilitate strategic decision-making and deliver actionable insights that align with the company’s goals and market dynamics.
• Execute additional responsibilities as directed by Management.
• Lease portfolio management:
• Supervise lease terms, conditions, expiration dates, and renewal options
• Supervise lease payments, analyse lease obligations, ensure compliance, and confirm that lease agreements meet all legal and regulatory standards
• Utilize data, market sentiment, and insights to inform decision-making, enhance overall business strategy, and optimize efficiency and profitability.
• Drive and own holistic underwriting and due diligence related to lease amendments; identify key risks in concert with internal stakeholders to evaluate overall deal structure and make recommendations on contract negotiation strategy.
  
  

• Comprehending market trends, competitive environments, and customer requirements to pinpoint opportunities. Develop sales strategies and business development plans, securing new partnerships, reselling opportunities, and the adoption of newly built capacities.
• Direct contract negotiations, encompassing new agreements, renewals, and variation orders, ensuring compliance and reviewing contracts to confirm that deal terms align with business threshold requirements while also satisfying customer expectations.
• Offer expert advice on pricing strategies, project planning, delivery coordination, and solution offerings as necessary.
• Construct financial models for new agreements to back your recommendations, including sensitivities and consideration of various scenarios. Propose measures to mitigate risks for new opportunities and facilitate informed executive decision-making.
• Provide early and regular visibility to future and pending customer renewals; collaborate with internal teams to develop a single point of truth.
  
  

• Proven experience in business management, business operations, preferably in the APAC region. Candidate comes with sales/ presales experience is a plus.
• Expertise in contract negotiation, project cost modelling, and financial analysis.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Demonstrates a high degree of attention to detail and an ability to complete work accurately and in a timely manner.
• Exceptional communication and interpersonal skills to foster collaboration across cross-functional teams and external stakeholders.
• Self-Starter, ability to operate independently in a fast-paced environment and manage multiple priorities effectively.
• Data Center and/or commercial or industrial real estate experience, preferred.
• Familiarity with database management and workflow optimization tools is a plus.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Vantage Data Centers by 2x

New Territories, Hong Kong SAR 3 weeks ago

Central & Western District, Hong Kong SAR 1 day ago

Eastern District, Hong Kong SAR 1 day ago

Kwun Tong District, Hong Kong SAR 2 days ago

Kwun Tong District, Hong Kong SAR 1 year ago

Kwun Tong District, Hong Kong SAR 2 months ago

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Join to apply for the Senior Manager, Business Operations & Enterprise Business, APAC role at Vantage Data Centers

2 days ago Be among the first 25 applicants

Join to apply for the Senior Manager, Business Operations & Enterprise Business, APAC role at Vantage Data Centers

About Vantage Data Centers
Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

About Vantage Data Centers
Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
We are in search of a highly driven and seasoned professional to become part of our team as a Senior Manager, Business Operations & Enterprise Business for the APAC region. This position will enhance operational excellence, refine business processes, and drive enterprise sales initiatives to guarantee sustainable business growth.
Key Responsibilities
Business Operations

• Daily Operations
• Enhance business and internal workflows, ensuring smooth collaboration among sales, finance, site operations, and service delivery teams throughout the APAC region, to boost profitability and quality. Develop and maintain a comprehensive database to support business operations and commercial needs, enabling financial planning and analysis (FP&A), forecasting, and data-driven decision-making for APAC operations.
• Assist the Senior Director to supervise the annual budgets and team management.
• Contribute to improvements in internal workflow and system integration initiatives to boost operational efficiency.
• Cultivate and maintain relationships with clients, business associates, and service providers in Hong Kong and Malaysia, resulting in enhanced customer satisfaction.
• Create and oversee the processes for enterprise business, which encompass customer invoicing, vendor payments, job cost forecasts, and the acknowledgment of project-related expenses for the APAC region.
• Perform thorough analyses of revenue, inventory, and costs to facilitate strategic decision-making and deliver actionable insights that align with the company’s goals and market dynamics.
• Execute additional responsibilities as directed by Management.
• Lease portfolio management:
• Supervise lease terms, conditions, expiration dates, and renewal options
• Supervise lease payments, analyse lease obligations, ensure compliance, and confirm that lease agreements meet all legal and regulatory standards
• Utilize data, market sentiment, and insights to inform decision-making, enhance overall business strategy, and optimize efficiency and profitability.
• Drive and own holistic underwriting and due diligence related to lease amendments; identify key risks in concert with internal stakeholders to evaluate overall deal structure and make recommendations on contract negotiation strategy.
  

• Comprehending market trends, competitive environments, and customer requirements to pinpoint opportunities. Develop sales strategies and business development plans, securing new partnerships, reselling opportunities, and the adoption of newly built capacities.
• Direct contract negotiations, encompassing new agreements, renewals, and variation orders, ensuring compliance and reviewing contracts to confirm that deal terms align with business threshold requirements while also satisfying customer expectations.
• Offer expert advice on pricing strategies, project planning, delivery coordination, and solution offerings as necessary.
• Construct financial models for new agreements to back your recommendations, including sensitivities and consideration of various scenarios. Propose measures to mitigate risks for new opportunities and facilitate informed executive decision-making.
• Provide early and regular visibility to future and pending customer renewals; collaborate with internal teams to develop a single point of truth.
  

• Proven experience in business management, business operations, preferably in the APAC region. Candidate comes with sales/ presales experience is a plus.
• Expertise in contract negotiation, project cost modelling, and financial analysis.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Demonstrates a high degree of attention to detail and an ability to complete work accurately and in a timely manner.
• Exceptional communication and interpersonal skills to foster collaboration across cross-functional teams and external stakeholders.
• Self-Starter, ability to operate independently in a fast-paced environment and manage multiple priorities effectively.
• Data Center and/or commercial or industrial real estate experience, preferred.
• Familiarity with database management and workflow optimization tools is a plus.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Vantage Data Centers by 2x

New Territories, Hong Kong SAR 3 weeks ago

Central & Western District, Hong Kong SAR 1 day ago

Eastern District, Hong Kong SAR 1 day ago

Kwun Tong District, Hong Kong SAR 2 days ago

Kwun Tong District, Hong Kong SAR 1 year ago

Kwun Tong District, Hong Kong SAR 2 months ago

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Join to apply for the senior manager, HR planning & business operations role at Starbucks Asia Pacific

23 hours ago Be among the first 25 applicants

Join to apply for the senior manager, HR planning & business operations role at Starbucks Asia Pacific

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Starbucks Asia Pacific

This job contributes to Starbucks success by managing strategic projects that accelerate business growth, working directly with the HR leadership team and licensed business partners.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Leadership - Setting goals for the work or project group, developing organizational capability and a plan to develop it, and modeling how we work together across the organization:

•Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.

•Influences multiple and varied stakeholders at various levels across the organization to align with the business direction and plan.

•Supports the implementation of company programs, and drives the execution of business unit strategy, structure and operations, processes and programs.

Planning and Execution – Managing department rhythm of business, developing strategic and operational plans for the work group, managing execution, and measuring results:

•Works closely with function leadership team to drive annual strategic planning process, develop and implement business cadence, execute priorities across the organization

•Executes communications strategies, adjusting priorities to manage new and emerging issues and situations both internal and external to the business unit.

•Develops the function narrative in partnership with leadership team for internal/external communications

•Plans and manages business unit/function processes and practices to ensure that programs are aligned with the company’s business goals and objectives.

•Build best-in-class program and project management capabilities

Business Requirements - Providing functional process knowledge, expertise process assessment, development and refinement and shepherds the execution of functional or multiple functional responsibilities:

•Leads and influences across functions, regions and cultures. Works closely with, functional, regional & BU leaders to align the organization around an effective integration approach, model and process.

•Builds strong relationships within peer group and senior leadership both inside and outside of the team to ensure strong cross group collaboration and connection

•Participates in cross-functional business planning to improve implementation of company programs, procedures, methods and practices to promote BU key messages and achieve a competitive advantage.

•Provides general business operations support for the leadership team as needed.

•Drives critical strategic projects across the organization, representing the BU/function.

•Supports leadership team decision-making process by providing clearly defined options, logic, tradeoffs and recommendations.

•Provides guidance and direction to business units/functions to ensure coordination of communications processes and understanding of key issues and strategies.

Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams regardless of reporting lines:

•Challenges and inspires partners to achieve business results.

•Provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results.

Skills

•Ability to lead others, strong attention to detail, advanced skills in Microsoft Office Suite, ability to simplify and structure complex and ambiguous problems, project management skills, detailed financial and statistical understanding, ability to present complicated material in a concise and effective way

•5+ years in general management, project management or strategic planning

Education

• Bachelor's Degree in business management or equivalent

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Food and Beverage Retail

Referrals increase your chances of interviewing at Starbucks Asia Pacific by 2x

Get notified about new Human Resources Planning Manager jobs in Kowloon, Hong Kong SAR .

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Join to apply for the senior manager, HR planning & business operations role at Starbucks Asia Pacific

23 hours ago Be among the first 25 applicants

Join to apply for the senior manager, HR planning & business operations role at Starbucks Asia Pacific

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Starbucks Asia Pacific

This job contributes to Starbucks success by managing strategic projects that accelerate business growth, working directly with the HR leadership team and licensed business partners.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Leadership - Setting goals for the work or project group, developing organizational capability and a plan to develop it, and modeling how we work together across the organization:

•Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.

•Influences multiple and varied stakeholders at various levels across the organization to align with the business direction and plan.

•Supports the implementation of company programs, and drives the execution of business unit strategy, structure and operations, processes and programs.

Planning and Execution – Managing department rhythm of business, developing strategic and operational plans for the work group, managing execution, and measuring results:

•Works closely with function leadership team to drive annual strategic planning process, develop and implement business cadence, execute priorities across the organization

•Executes communications strategies, adjusting priorities to manage new and emerging issues and situations both internal and external to the business unit.

•Develops the function narrative in partnership with leadership team for internal/external communications

•Plans and manages business unit/function processes and practices to ensure that programs are aligned with the company’s business goals and objectives.

•Build best-in-class program and project management capabilities

Business Requirements - Providing functional process knowledge, expertise process assessment, development and refinement and shepherds the execution of functional or multiple functional responsibilities:

•Leads and influences across functions, regions and cultures. Works closely with, functional, regional & BU leaders to align the organization around an effective integration approach, model and process.

•Builds strong relationships within peer group and senior leadership both inside and outside of the team to ensure strong cross group collaboration and connection

•Participates in cross-functional business planning to improve implementation of company programs, procedures, methods and practices to promote BU key messages and achieve a competitive advantage.

•Provides general business operations support for the leadership team as needed.

•Drives critical strategic projects across the organization, representing the BU/function.

•Supports leadership team decision-making process by providing clearly defined options, logic, tradeoffs and recommendations.

•Provides guidance and direction to business units/functions to ensure coordination of communications processes and understanding of key issues and strategies.

Partner Development & Team Building - Providing partners with coaching, feedback, and developmental opportunities and building effective teams regardless of reporting lines:

•Challenges and inspires partners to achieve business results.

•Provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results.

Skills

•Ability to lead others, strong attention to detail, advanced skills in Microsoft Office Suite, ability to simplify and structure complex and ambiguous problems, project management skills, detailed financial and statistical understanding, ability to present complicated material in a concise and effective way

•5+ years in general management, project management or strategic planning

Education

• Bachelor's Degree in business management or equivalent

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Human Resources
• Industries Food and Beverage Retail

Referrals increase your chances of interviewing at Starbucks Asia Pacific by 2x

Get notified about new Human Resources Planning Manager jobs in Kowloon, Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.