416 Business Operations jobs in Hong Kong

• Conduct in-depth market research and competitive analysis to inform strategic planning for the business line.
• Develop comprehensive operational plans with clear, quantifiable performance metrics to drive business objectives.

Cross-Functional Collaboration

• Partner with Business Development (BD) and channel teams to create and refine business plans, processes, and operational rules.
• Collaborate with the Product R&D team to support the development, testing, and launch of new features or products.

Operational Optimization

• Monitor industry trends and market dynamics to identify opportunities for improving operational performance.
• Implement data-driven strategies to enhance key business metrics across all stages of operations.

Campaign & Activity Management

• Plan and execute operational activities and campaigns to achieve business goals, coordinating with internal teams for seamless implementation.
• Track and analyze campaign outcomes, optimizing future initiatives based on performance insights.

Resource & Traffic Optimization

• Analyze platform traffic, channels, and user behavior to enhance operational efficiency.
• Leverage data analytics to allocate resources effectively, improving platform performance and user engagement.
• Oversee P2P merchant onboarding, verification, and ongoing management.
• Act as the primary point of contact for merchants, addressing their issues, needs, and feedback promptly to ensure strong relationships.

Requirements

Education

• Bachelor’s degree or higher, preferably in finance, banking, marketing, risk management, or a related field.

Experience

• Minimum of 3 years of experience in business operations, ideally in financial payments, cryptocurrency, or fintech sectors.
• Proven track record in operational strategy, with hands-on experience in growth hacking or performance optimization preferred.
• Language Proficiency : Fluent in English with excellent verbal and written communication skills. Proficiency in a second foreign language is a plus.
• Analytical Skills : Strong ability to analyze data, derive actionable insights, and drive performance improvements.
• Collaboration : Exceptional interpersonal and coordination skills to work effectively with cross-functional teams.
• Operational Expertise : Deep understanding of operational frameworks, preferably in financial or crypto-related platforms.

Personal Attributes

• Highly responsible, resilient, and able to thrive under pressure in a fast-paced environment.
• Proactive, results-driven, and open to tackling challenges with a positive and innovative mindset.

• Seniority level Associate

• Employment type Full-time

• Job function Business Development

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Join to apply for the Business Operations Optimization Manager role at Standard Chartered

2 days ago Be among the first 25 applicants

Join to apply for the Business Operations Optimization Manager role at Standard Chartered

• Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
• Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
• Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
• Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
• Ensure various Group submissions are delivered accurately and timely
• Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
  
  

• Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
• Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
• Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
• Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
• Ensure various Group submissions are delivered accurately and timely
• Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
  
  

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

• 3-5 years of experience in retail banking operations preferably with expertise in MI and processing hub / outsourcing management
• Able to work independently and attentive to details
• Education Degree holder or above in business administration or related disciplines
• Languages Fluent in English and Cantonese, Good mandarin
  
  

• MS Excel and Powerpoint
• Retail Banking Services
• Vendor Monitoring and Control
  
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Wan Chai District, Hong Kong SAR $3,000.00-$3,500.00 2 days ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Business Operations Optimization Manager role at Standard Chartered

2 days ago Be among the first 25 applicants

Join to apply for the Business Operations Optimization Manager role at Standard Chartered

• Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
• Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
• Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
• Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
• Ensure various Group submissions are delivered accurately and timely
• Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
  

• Support the team in operations optimization with focus areas of Digitization initiatives, MI Report and internal outsourcing management under Servicing and Transacting department
• Have strong understanding of Group Standards regarding outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Collect and analyse data to identify opportunities in adopting new technology in the market for efficiency save and digitalization
• Drive the KPI of straight-through process (STP) and deliver continuous improvement such as STP ratio, cost saving, cost-to-serve, etc…
• Driving Operation teams on MI and costing improvement and simplification to draw meaningful insight in both cost and efficiency prospective.
• Ensure various Group submissions are delivered accurately and timely
• Have full understanding of Group Standards regarding internal outsourcing and oversee outsourcing counterparts in terms of performance KPI, governance and risk
• Perform any tasks/activities as required under the Department Operating Instructions (DOI) / Group Department Operating Instructions (GDOI) / Process Notes / Applicable Group Procedure / Policies / Standards / Service Level Agreements, other Operational documents and/or as required by LM from time to time
  

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  

• 3-5 years of experience in retail banking operations preferably with expertise in MI and processing hub / outsourcing management
• Able to work independently and attentive to details
• Education Degree holder or above in business administration or related disciplines
• Languages Fluent in English and Cantonese, Good mandarin
  

• MS Excel and Powerpoint
• Retail Banking Services
• Vendor Monitoring and Control
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Wan Chai District, Hong Kong SAR $3,000.00-$3,500.00 2 days ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 2 months ago

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6 days ago Be among the first 25 applicants

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• Oversee operational activities of securities business, including dealing, settlement, finance, risk management, compliance, with SFC Core Functions Manager-In-Charge responsibilities
• Oversee business development projects and to manage timelines, resources, and budgets effectively
• Foster collaboration, work closely with key stakeholders and take proactive measures to ensure front, middle and back-office operations are carried out efficiently and effectively for the business
• Ensure the corporation fully complies with the relevant SFO and Exchange rules and regulations
• Establish effective internal control policies and systems for the corporation’s operations, and optimize operational procedures constantly
• Drive sustainable growth, minimize costs, and to promote operational excellence.
• In-charge of different kinds of projects, including new system launch

Requirements

• Minimum 5 years of relevant experience working in licensed corporations/ financial institution with operational experience or prior experience as a COO
• Possess strong management and operational capabilities, with in-depth knowledge of back-office operations and risk management for global markets
• With comprehensive understanding of SFC/HKMA rules and regulations with ability to comply with the relevant SFO and Exchange rules and regulations
• Knowledgeable in the applications of financial technology utilized in securities trading systems, including project management experience with system testing and development
• Project management experience in Securities Brokerage is required, especially in new system launch

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development, Management, and Strategy/Planning
• Industries Banking and Financial Services

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Quarry Bay, Hong Kong SAR HK$60,000.00-HK$80,000.00 1 week ago

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6 days ago Be among the first 25 applicants

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• Oversee operational activities of securities business, including dealing, settlement, finance, risk management, compliance, with SFC Core Functions Manager-In-Charge responsibilities
• Oversee business development projects and to manage timelines, resources, and budgets effectively
• Foster collaboration, work closely with key stakeholders and take proactive measures to ensure front, middle and back-office operations are carried out efficiently and effectively for the business
• Ensure the corporation fully complies with the relevant SFO and Exchange rules and regulations
• Establish effective internal control policies and systems for the corporation’s operations, and optimize operational procedures constantly
• Drive sustainable growth, minimize costs, and to promote operational excellence.
• In-charge of different kinds of projects, including new system launch

Requirements

• Minimum 5 years of relevant experience working in licensed corporations/ financial institution with operational experience or prior experience as a COO
• Possess strong management and operational capabilities, with in-depth knowledge of back-office operations and risk management for global markets
• With comprehensive understanding of SFC/HKMA rules and regulations with ability to comply with the relevant SFO and Exchange rules and regulations
• Knowledgeable in the applications of financial technology utilized in securities trading systems, including project management experience with system testing and development
• Project management experience in Securities Brokerage is required, especially in new system launch

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development, Management, and Strategy/Planning
• Industries Banking and Financial Services

Referrals increase your chances of interviewing at OCBC by 2x

Get notified about new Brokerage Manager jobs in Hong Kong, Hong Kong SAR .

Quarry Bay, Hong Kong SAR HK$60,000.00-HK$80,000.00 1 week ago

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Your role:

• Maintain and update the system database, ensuring accuracy and completeness of information
• Handle enquiries from internal and external parties effectively and professionally
• Communicate and collaborate with internal and external stakeholders effectively
• Conduct market and data analysis, and prepare regular reports to track performance and identify areas for improvement
• Assist the team with ad hoc tasks as assigned by the supervisor

To succeed in this role:

• Degree holder in Business, IT or other related disciplines
• Self-motivated and proactive attitude towards work
• Strong analytical skills and attention to details
• Ability to work under pressure in a fast-paced environment and meet deadlines
• Proficiency in Microsoft Excel and other Office applications
• Knowledge in the telecommunication operation workflow from ordering, implementation to services maintenance is a plus
• Good command of both spoken and written Chinese and English, Mandarin is preferable

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( ), a copy of which will be provided immediately upon request.

Select how often (in days) to receive an alert:

Your role:

• Maintain and update the system database, ensuring accuracy and completeness of information
• Handle enquiries from internal and external parties effectively and professionally
• Communicate and collaborate with internal and external stakeholders effectively
• Conduct market and data analysis, and prepare regular reports to track performance and identify areas for improvement
• Assist the team with ad hoc tasks as assigned by the supervisor

To succeed in this role:

• Degree holder in Business, IT or other related disciplines
• Self-motivated and proactive attitude towards work
• Strong analytical skills and attention to details
• Ability to work under pressure in a fast-paced environment and meet deadlines
• Proficiency in Microsoft Excel and other Office applications
• Knowledge in the telecommunication operation workflow from ordering, implementation to services maintenance is a plus
• Good command of both spoken and written Chinese and English, Mandarin is preferable

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( ), a copy of which will be provided immediately upon request.

Join to apply for the Assistant Manager/ Senior Officer, Business Operations Office role at ASTRI - Hong Kong Applied Science and Technology Research Institute

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager/ Senior Officer, Business Operations Office role at ASTRI - Hong Kong Applied Science and Technology Research Institute

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Direct message the job poster from ASTRI - Hong Kong Applied Science and Technology Research Institute

The Hong Kong Applied Science and Technology Research Institute (ASTRI) was founded by the Government of the Hong Kong Special Administrative Region in 2000 with the mission of enhancing Hong Kong’s competitiveness through applied research. ASTRI’s core R&D competence in various areas is grouped under five Technology Divisions: Communications Technologies, Artificial Intelligence and Trust Technologies, Advanced Electronic Components and Systems, IoT Sensing and AI Technologies, and Intelligent Perception and Control Technologies.

It is applied across six core areas which are Smart City, Financial Technologies, New Industrialisation and Intelligent Manufacturing, Digital Health, Application Specific Integrated Circuits, and Metaverse.

Over the years, ASTRI has nurtured a pool of research, I&T talents and received numerous international awards for its pioneering innovations as well as outstanding business and community contributions. To date, ASTRI has transferred almost 1,500 technologies to the industries and been granted more than 1,100 patents in the Mainland, the US, and other countries.

To support our constant endeavour to position Hong Kong as a world-class smart city and an international hub of innovation and technology, we are seeking qualified professionals to fill the following position(s):

Job Responsibilities:

• Coordinate the planning and execution of Innovation and Technology Fund (ITF) R&D projects from proposal preparation to post-project evaluation, at the corporate level;
• Work with R&D teams in carrying out project planning, project vetting, project progress and final reporting;
• Work with R&D teams in project document preparations for committee reviews/meetings;
• Facilitate the communications between R&D teams and other entities/organizations, such as Technology Review Panel Committee (TR) and Innovation and Technology Commission (ITC), in handling various project planning and management affairs;
• Work with internal administrative departments such as accounting, human resources, and client development on project development affairs;
• Coordinate and arrange pre-screen and vetting meetings for project approval; and
• Perform any other duties as assigned.

Job Requirements:

• A bachelor's degree or higher in computer science, electrical engineering, information engineering, or a related field is required, along with a minimum of 5 years of relevant work experience. Candidates with less experience will also be considered for the Senior Officer position.
• Experience in the management of government-funded R&D project or public-sector funded R&D project is an advantage.
• Good interpersonal and communication skills.
• Proficient in Microsoft Excel and adept at data manipulation, with expertise in macro functions.
• Excellent command of written and spoken English, Cantonese and Putonghua.
• Candidates with fewer qualifications will also be considered if he/she can demonstrate excellent administrative skills.
• Lives ASTRI values.

The appointment will be on renewable contract terms with a competitive salary and performance-linked variable pay. Fringe benefits include paid leave, medical, insurance coverage and contribution to MPF. The incumbent will normally work a five-day week.

For interested parties, please submit your application with detailed CV within two weeks of the post date. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until the post is filled.

The resume should not include any sensitive personal information such as ID card no. or travel document number, etc.

Position offer is subject to the applicant’s experience and academic qualification. Only short-listed candidates will be notified. ASTRI reserves the right not to fill the position.

ASTRI is an Equal Opportunities Employer. Personal data provided by job applicants will be used exclusively for recruitment only. For details, please refer to ASTRI Privacy Policy Statement.

• Seniority level Entry level

• Employment type Full-time

• Job function Administrative and Project Management
• Industries IT Services and IT Consulting and Research Services

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Wan Chai District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 2 hours ago

Central & Western District, Hong Kong SAR 2 hours ago

Central, Hong Kong SAR HK$17,000.00-HK$21,000.00 1 week ago

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Join to apply for the Business Analyst - Market Operations role at Michael Page .

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The main purpose of the role is to lead requirements definition for change deliveries across all covered products. SME knowledge will be used to propose and execute process efficiency leveraging metrics to help identify opportunities with strong business cases. Operational process re-design will also be required to ensure optimal control standards across products and processes supported. Adapting to industry change is necessary — including scoping to determine cross-functional impact and defining operations-specific requirements for successful implementation.

The role requires a strong understanding of Fixed Income, Equity, and Secured Financing trade flow and support activities such as payment processing, collateral management, securities settlements, and asset servicing. This is to support system enhancements, industry change initiatives, and efficiency improvements.

The role involves active management and understanding of the day-to-day processes, interactions, and relationships managed by the wider Operations team, with ongoing development of ideas and improvements. A detailed understanding of the front-to-back process is essential to address change driven by internal and external stakeholders in line with control standards.

• Supporting the business to gather formal Business Requirements and input into Technical design documents.
• Supporting the review of As-is and To-Be workflows.
• Performing GAP analysis between current and proposed solutions.
• Formulating testing approaches and supporting test plan development.
• Completing project/work-stream status reports.
• Providing ad-hoc support for new requirements or issues.
• Handling trade lifecycle queries and problem-solving issues throughout the project lifecycle.
• Contributing to the development and implementation of the business expansion strategy.
• Reviewing bespoke Business requirements to ensure operational delivery, accuracy, and compliance.
• Supporting documentation and drafting requirement documents.
• Drafting presentation materials for senior management and stakeholders.

• Business analysis experience in a top-tier bank.
• Excellent knowledge of OPS functions and workflows.
• Good knowledge across asset classes, especially Fixed Income, Equity, and Derivatives.
• Understanding of Ops processes and system feed changes with external providers.
• Ability to resolve issues during delivery and communicate effectively with stakeholders and tech teams.
• Ability to work under pressure both independently and in a team.
• Strong communication skills, both written and oral.
• Knowledge of Murex & Gloss platforms (preferred).
• Understanding of Vanilla Interest Rate products.
• Proven track record of ownership and delivery of Operations tasks.

This role offers opportunities to enhance skills and grow within the financial services sector. If you're ready for the challenge, apply now!

Contact: Royce Chan

Quote job ref: JN-072025-6783081

• Mid-Senior level

• Full-time

• Finance and Consulting

• Financial Services, Accounting, and Banking