67 Care jobs in Hong Kong

At ASW, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the opportunity to join our award-winning international family with over 17,000 stores across 30 markets in Asia and Europe, the ASW family welcomes you…

You can enjoy :

• Conveniently located in Whampoa, less than 5 min. walk from MTR
• Cozy office with contemporary design
• Comprehensive Medical and Life insurance coverage, including your spouse and children

Role Purpose:

Responsible for the development of Own Brand product, working in close cooperation with different internal and external parties to drive profitable participation of Own Brands mainly in Personal Category in Asia and Eastern Europe.

A typical day in this Role:

• To assist the line manager, in co-operation with Watsons International OB Marketing team and BU Own Brand specialists, to identify a continuous stream of commercially valuable new products.
• To manage all projects for categories directly responsible for across all key aspects of the development process, from sourcing, tendering, supplier liaison, cost management to post launch.
• To understand customers’ need and identify product development opportunities of the assigned categories and be the expert of assigned categories and brand management to maximise productivity.
• To collaborate with both internal and external stakeholders to execute of the brand and plans.
• To provide support of the ad-hoc product development projects and key meeting forums.

This job is a good fit for You if:

• You are a PROBLEM SOLVER. You make decisions based on evidence-based opinions.
• You are a TEAM PLAYER. Your focus is on the relationships within the team. You are optimistic, energetic and feel energized when working with others.
• You are a MEDIATOR. You will try to bring people with divergent views closer together, to reach consensus and get everyone on the same page in order to maximize the teams' results.
• You are an EVALUATOR. You analyze information and ideas both from within and outside the team and study your feasibility in terms of the team’s objectives.

Success will depend on:

• Working experience with FMCG / Beauty (personal care & skin care) experience - Ideally H&B / Retail experience.
• Good Project Management Skills – capable of timely delivery of several projects.
• Good Team player capable of taking on board other perspectives.
• Knowledge of OEM product development, with strong analytical skills.
• Self motivated with an ability to manage day to day issues independently.
• Proficient in both spoken and written English and Chinese.
• To be a highly organised individual, with great attention to detail and the ability to work pro-actively and flexibly.

What is holding you back?

Don’t miss out on this great chance to shape Your life!

Apply now!

Interested parties, please send your resume with current and expected salary package to our Company’s email.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the AS Watson Group.

#WorkinHK #productdevelopment

• Seniority level Associate

• Employment type Full-time

• Job function Product Management and Purchasing
• Industries Retail

Referrals increase your chances of interviewing at AS Watson by 2x

Get notified about new Product Development Specialist jobs in Kowloon, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 3 days ago

Kowloon, Hong Kong SAR HK$20,000.00-HK$8,000.00 6 days ago

Kowloon, Hong Kong SAR HK 20,000.00-HK 38,000.00 1 week ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 6 days ago

Kwun Tong District, Hong Kong SAR 4 days ago

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At ASW, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the opportunity to join our award-winning international family with over 17,000 stores across 30 markets in Asia and Europe, the ASW family welcomes you…

You can enjoy :

• Conveniently located in Whampoa, less than 5 min. walk from MTR
• Cozy office with contemporary design
• Comprehensive Medical and Life insurance coverage, including your spouse and children

Role Purpose:

Responsible for the development of Own Brand product, working in close cooperation with different internal and external parties to drive profitable participation of Own Brands mainly in Personal Category in Asia and Eastern Europe.

A typical day in this Role:

• To assist the line manager, in co-operation with Watsons International OB Marketing team and BU Own Brand specialists, to identify a continuous stream of commercially valuable new products.
• To manage all projects for categories directly responsible for across all key aspects of the development process, from sourcing, tendering, supplier liaison, cost management to post launch.
• To understand customers’ need and identify product development opportunities of the assigned categories and be the expert of assigned categories and brand management to maximise productivity.
• To collaborate with both internal and external stakeholders to execute of the brand and plans.
• To provide support of the ad-hoc product development projects and key meeting forums.

This job is a good fit for You if:

• You are a PROBLEM SOLVER. You make decisions based on evidence-based opinions.
• You are a TEAM PLAYER. Your focus is on the relationships within the team. You are optimistic, energetic and feel energized when working with others.
• You are a MEDIATOR. You will try to bring people with divergent views closer together, to reach consensus and get everyone on the same page in order to maximize the teams' results.
• You are an EVALUATOR. You analyze information and ideas both from within and outside the team and study your feasibility in terms of the team’s objectives.

Success will depend on:

• Working experience with FMCG / Beauty (personal care & skin care) experience - Ideally H&B / Retail experience.
• Good Project Management Skills – capable of timely delivery of several projects.
• Good Team player capable of taking on board other perspectives.
• Knowledge of OEM product development, with strong analytical skills.
• Self motivated with an ability to manage day to day issues independently.
• Proficient in both spoken and written English and Chinese.
• To be a highly organised individual, with great attention to detail and the ability to work pro-actively and flexibly.

What is holding you back?

Don’t miss out on this great chance to shape Your life!

Apply now!

Interested parties, please send your resume with current and expected salary package to our Company’s email.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the AS Watson Group.

#WorkinHK #productdevelopment

• Seniority level Associate

• Employment type Full-time

• Job function Product Management and Purchasing
• Industries Retail

Referrals increase your chances of interviewing at AS Watson by 2x

Get notified about new Product Development Specialist jobs in Kowloon, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 3 days ago

Kowloon, Hong Kong SAR HK$20,000.00-HK$8,000.00 6 days ago

Kowloon, Hong Kong SAR HK 20,000.00-HK 38,000.00 1 week ago

Kowloon City District, Hong Kong SAR 2 weeks ago

Kowloon City District, Hong Kong SAR 6 days ago

Kwun Tong District, Hong Kong SAR 4 days ago

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1 day ago Be among the first 25 applicants

Direct message the job poster from CityU Veterinary Medical Centre

Main Duties & Requirements:

• Provide comprehensive primary care for a diverse and challenging caseload, ensuring exceptional customer and patient care
• Communicate and collaborate effectively with clinicians and nurses across various services to ensure continuity of care and deliver outstanding customer service
• Assist in clinical teaching for CityU veterinary students as needed
• Follow and reinforce hospital protocols
• Demonstrate competence in general practice medicine and surgery
• Must be a registered veterinarian in Hong Kong or eligible for registration with the Hong Kong Veterinary Surgeons Board
• Possess a minimum of 3 years of practical experience in the small animal veterinary field
• Commitment to a 5-day work week

Joining VMC, you will have the opportunity to work collaboratively with an international team of specialists, including those in Cardiology, Dermatology, Dentistry, Diagnostic Imaging, Emergency and Critical Care, Internal Medicine, Neurology, Surgery, Ophthalmology, Anesthesiology, and Pain Management, as well as experienced Primary Care and Emergency clinicians. CityU VMC is fully staffed with highly trained nurses and technicians.

If you are interested in experiencing all that Hong Kong has to offer while being part of the team in a world-class, university-affiliated veterinary hospital, please send your full resume to

CityU VMC is an Equal Opportunities Employer. Personal data provided by job applicants will be treated in strict confidence and used for recruitment-related purposes only.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Health Care Provider
• Industries Veterinary Services

Referrals increase your chances of interviewing at CityU Veterinary Medical Centre by 2x

Get notified about new Veterinarian jobs in Kowloon, Hong Kong SAR .

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Join to apply for the Client Care Executive role at Standard Chartered

1 month ago Be among the first 25 applicants

Join to apply for the Client Care Executive role at Standard Chartered

Get AI-powered advice on this job and more exclusive features.

Job Summary

As a Client Care Executive, you will serve as a comprehensive resource for clients, engaging with them through their preferred communication channels, such as Click-to-Chat and phone. Your role involves delivering precise and timely information about products and services tailored to their specific needs, thereby ensuring an exceptional client service experience.

Job Summary

As a Client Care Executive, you will serve as a comprehensive resource for clients, engaging with them through their preferred communication channels, such as Click-to-Chat and phone. Your role involves delivering precise and timely information about products and services tailored to their specific needs, thereby ensuring an exceptional client service experience.

Key Responsibilities

• To ensure professional, efficient and quality service to Clients
• To accept and execute Client instructions
• To ensure efficient problem and complaint resolution
• To cross-sell additional Bank products and services
• To capture Client feedback for future improvement
• To capture the nature of Client contacts
• To meet productivity standard
• To acquire product knowledge and service skill through staff briefing and coaching from Team Manager
  
  

• Call centre management
• Customer experience management
• Customer interaction
• Effective communications
  
  

• Education: University or above
• Proficiency in both English and Cantonese, with Mandarin language skills considered an additional asset.
  
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

• Seniority level Entry level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Hong Kong, Hong Kong SAR HK$475,600.00-HK$00,000.00 1 week ago

Kowloon City District, Hong Kong SAR 1 week ago

Hong Kong SAR 25,000.00- 90,000.00 2 weeks ago

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Join to apply for the Customer Care Officer role at Make The Right Call .

**About Make The Right Call**

Make The Right Call is based in Hong Kong with over 20 years of experience servicing industries such as International Publishers, Public Utilities, HK SAR Government Departments, NGOs, FMCG, Automobiles, Trade Fairs, E-Commerce, and Lifestyle. It is an award-winning Call Centre in the Customer Service Industry, certified with ISO27001:2013 and PCI Security Standards, ensuring secure and professional business processes.

Make The Right Call has established its reputation as a leader in Customer Experience, focusing on innovation, Data Security, and SOP enhancements to adapt to changing customer behaviors in the new normal business environment.

Operating 24/7 with over 330 workstations, the organization values diversity and inclusivity, with more than 200 energetic and professional team members. Join us to become a professionally trained Customer Care personnel.

Job Responsibilities

• Provide customer service by handling inquiries and complaints
• Data entry and document checking
• Support ad hoc projects as required

Requirements

• HKCEE/DSE or above
• Prior customer service experience preferred
• Proficient in Chinese and English typing
• Proactive, responsible, diligent, and detail-oriented
• Work 5 days a week
• Location: Shek Mun
• Contract valid until 31 Dec 2025

For more information, visit or our YouTube channel: .

MAKE THE RIGHT CALL is an equal opportunity and inclusive employer. All applications are confidential and used solely for recruitment purposes. We aim to develop and grow professional customer service candidates. If you believe you are a fit, we look forward to meeting you.

Join to apply for the Customer Care Manager role at Hang Seng Bank

3 days ago Be among the first 25 applicants

Hang Seng Bank is seeking a high-caliber professional to join our Customer Contact Centre as a Customer Care Manager , reporting to the Head of Strategic Operations Management.

• Lead and supervise a team to address and resolve customer feedback, including complaints, compliments, suggestions, and special cases in a professional and timely manner.
• Liaise with other departments to conduct case investigations and ensure timely submission of reports.
• Provide guidance and support to team members for accurate and consistent handling of customer complaints and comments.
• Collect and analyze customer feedback to identify areas for operational improvement and customer satisfaction enhancement, implementing remedial actions as needed.
• Participate in ad-hoc projects and assignments as instructed by superiors.

• Degree in Business Administration, Bilingual Studies, or related disciplines.
• Proven banking experience in Card and Personal Lending products, with experience in complaint handling and call centre operations; exposure to card and lending products is an advantage.
• Good interpersonal, communication, and presentation skills with analytical and problem-solving capabilities.
• Strong leadership, training, and coaching skills, with a customer-service mindset and a strong sense of responsibility.
• Excellent command of written and spoken English and Chinese.
• A proactive ownership and servicing mindset to ensure efficient customer service processes.

Join Hang Seng Bank to achieve more. We offer a dynamic work environment, career development opportunities, and competitive packages.

Visit us at or our LinkedIn page at Hang Seng Bank .

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Banking

Location: Wan Chai District, Hong Kong SAR

Salary: HK$25,000.00-HK$45,000.00

This job posting is still active.

Join to apply for the Client Care Executive role at Standard Chartered

5 days ago Be among the first 25 applicants

Join to apply for the Client Care Executive role at Standard Chartered

Job Summary

As a Client Care Executive, you will serve as a comprehensive resource for clients, engaging with them through their preferred communication channels, such as Click-to-Chat and phone. Your role involves delivering precise and timely information about products and services tailored to their specific needs, thereby ensuring an exceptional client service experience.

Job Description

Job Summary

As a Client Care Executive, you will serve as a comprehensive resource for clients, engaging with them through their preferred communication channels, such as Click-to-Chat and phone. Your role involves delivering precise and timely information about products and services tailored to their specific needs, thereby ensuring an exceptional client service experience.

Key Responsibilities

• To ensure professional, efficient and quality service to Clients
• To accept and execute Client instructions
• To ensure efficient problem and complaint resolution
• To cross-sell additional Bank products and services
• To capture Client feedback for future improvement
• To capture the nature of Client contacts
• To meet productivity standard
• To acquire product knowledge and service skill through staff briefing and coaching from Team Manager
  
  

• Call centre management
• Customer experience management
• Customer interaction
• Effective communications
  
  

• Education: University or above
• Proficiency in both English and Cantonese, with Mandarin language skills considered an additional asset.
  
  

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries Banking

Referrals increase your chances of interviewing at Standard Chartered by 2x

Get notified about new Client Executive jobs in Hong Kong SAR .

Hong Kong, Hong Kong SAR HK$475,600.00-HK$00,000.00 2 weeks ago

Hong Kong SAR 25,000.00- 90,000.00 1 month ago

Eastern District, Hong Kong SAR 2 weeks ago

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About Linjer

Founded in 2014,

About Linjer

Founded in 2014, Linjer is a design studio with Scandinavian roots dedicated to creating timeless, high-quality jewelry, bags, and watches.

Frustrated by the limited options between fast fashion and overpriced luxury, we partner directly with top suppliers to deliver beautiful, well-crafted products at a fraction of traditional luxury prices.

We are committed to thoughtful design and sustainable practices, using recycled metals, ethically sourced gemstones, and conflict-free, lab-grown diamonds.

Our company is rapidly scaling and we’re excited to expand our Hong Kong office by adding 10 new team members this year!

What Linjer Offers

• A multicultural and inclusive team culture
• Talented and passionate colleagues committed to excellence
• Work/life balance with a predictable 9am-6pm work schedule
• The opportunity to make an impact with your work from day one
• Exposure to entrepreneurship in a stable business growing 100%+ every year
• Accelerated career growth opportunities for high achievers

• Effectively solve customer inquiries via email and other channels
• Know our products in intimate detail and be able to speak about them with passion
• Draw on existing help content where appropriate, while being able to improvise logically in new situations
• Keep records of customer interactions and actions taken to resolve them
• Identify and draft improvements to our help content database
• Collaborate with other team members to identify answers and be a resource
• Help manage and process returns
• Occasionally visit our warehouse to inspect returns
• Support customer service operations (e.g. fulfillment and pre-order management)
• Analyze trends in customer issues to highlight important themes in customer feedback to reduce the number of inbound inquiries
  
  

• Native or near-native English speaker
• You love to help people
• You are mature and have good judgment when it comes to resolving problems
• You are an excellent writer
• You have an eagle eye, and you’re a perfectionist when it comes to spelling and grammar
• You're coachable and dedicated to continuous personal improvement
• You’re thorough and detail-oriented, and are good at following processes
• You’re tech literate and can learn new software with ease
• You share the values of our brand and company
  
  

• Proven past experience in a customer care role
• Fluency in other languages
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Internet Publishing

Referrals increase your chances of interviewing at Linjer by 2x

Sha Tin District, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 year ago

Sha Tin District, Hong Kong SAR 5 hours ago

Kowloon City District, Hong Kong SAR 2 months ago

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Are you passionate about delivering exceptional service and creating memorable experiences? This is an amazing opportunity to join Aspire Lifestyles (a subsidiary of International SOS), the world's largest premium concierge and affluent service provider. Aspire Lifestyles helps companies and premier brands drive loyalty and create value in their customer portfolios.

1. Deliver premium customer service through phone, live chat, and email.
2. Provide personalized solutions for a wide range of customer requests, from travel planning to lifestyle recommendations.
3. Stay updated on program benefits, local events, and trends to offer innovative solutions.
4. Build lasting relationships by understanding customers' unique needs.
5. Assist with ad-hoc projects and tasks as assigned.

1. Proven experience in customer service, call centers, luxury brands, or hospitality industry is a plus.
2. Strong multitasking and time-management skills in a fast-paced environment.
3. Excellent problem-solving abilities and a proactive attitude.
4. In-depth knowledge of local events, trends, and city highlights.
5. Experience working with international contacts to fulfill reservations or requests.
6. A passion for travel, lifestyle experiences, and delivering exceptional service.
7. Outstanding communication and customer service skills.
8. Fluency in spoken and written English, Cantonese, and Mandarin.
9. Willingness to work rotating shifts, including weekends and public holidays.

1. Structured training programs and continuous on-the-job development.
2. Rotating shift schedule with 5-day work weeks (including weekends and public holidays), between 7:30 am and midnight.
3. Shift allowance and overtime pay.
4. Competitive salary package with monthly incentive bonus.
5. Double Pay.
6. Discretionary Bonus.
7. Paid annual leave.
8. Additional leave such as birthday leave.
9. Group medical insurance (including spouse and children, if applicable).
10. Clear career progression opportunities.