22 Community & Social Care jobs in Hong Kong

Join to apply for the Chubb Life HK: Case Manager (HNW CS) role at Chubb Life

6 days ago Be among the first 25 applicants

Join to apply for the Chubb Life HK: Case Manager (HNW CS) role at Chubb Life

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JOB DESCRIPTION

This position is the core support of serving high net worth (HNW) clients and/or intermediary from all distribution channel and to provide one-stop service (including enquiry and processing of transactions) to HNW clients and/or intermediary through oral and written communication in the kind of service which is prompt, friendly, courteous, accurate and helpful. This position will also provide back-up support to the hotline and walk-in team of CS Center when necessary to handle complaints / feedback at first priority, including potential complaint cases.

Summary

JOB DESCRIPTION

This position is the core support of serving high net worth (HNW) clients and/or intermediary from all distribution channel and to provide one-stop service (including enquiry and processing of transactions) to HNW clients and/or intermediary through oral and written communication in the kind of service which is prompt, friendly, courteous, accurate and helpful. This position will also provide back-up support to the hotline and walk-in team of CS Center when necessary to handle complaints / feedback at first priority, including potential complaint cases.

Key Responsibilities

• To provide one-stop service from enquiry to processing to HNW clients and/or intermediary from all distribution channels, including walk-in, hotline and email, etc.
• To guide and coach the CSE to resolve complicated case and share with them their experience and knowledge in order to lead CSE to resolve problems in a clear, accurate, and timely manner
• To demonstrate good service practice to CSE.
• To assist in building up and refine the framework on the HNW support, including but not limited to servicing and administration procedures and workflow.
• Follow up task to ensure enquiries / requests are suitably processed to achieve their satisfaction.
• To work closely with the immediate supervisor / manager and also distributors to ensure service delivery
• To review and update procedure manuals in accordance to the change of business requirements and regulatory compliance
• To prepare regular reports for management reporting
• To support the company projects / initiatives being assigned from time to time
  
  

• Minimum of 5 years of solid work experience preferably in one or more discipline in life administration on customer service, underwriting or policy administration.
• With exposure to high net worth / wealth management business is an advantage
• Fluent in both oral and written English and Chinese. Mandarin is required.
• Good communication and negotiation skills, with thorough understanding of company products and an ability to explain complex information in customer terms.
• University graduate preferred
• Require to pass/already passed IIQE, obtain agent license and fulfil CPD program for providing insurance advice to customers.
• Good service attitude and willing and able to work under pressure

• Seniority level Not Applicable

• Employment type Full-time

• Job function Other
• Industries Insurance

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Kwun Tong District, Hong Kong SAR 1 month ago

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Join to apply for the Deputy Executive Manager, Charities (Foster Care) role at The Hong Kong Jockey Club .

Job Summary

The job holder is responsible for supporting various departments in managing key projects. This includes strategic planning, overseeing project execution, managing governance, monitoring budgets, and fostering stakeholder collaboration to ensure successful project delivery.

Key Responsibilities

• Support leadership in planning and designing project roadmaps; review processes for improvements.
• Oversee project planning by evaluating resources, risks, and timelines; ensure quality deliverables.
• Lead implementation planning and develop standard operating procedures.
• Manage project governance, budgets, and progress reports.
• Ensure policy compliance and explore collaboration opportunities.
• Engage stakeholders and support team development for better project outcomes.

About You

• Bachelor's degree in Business Management or related field.
• 8-10 years of relevant experience in business process improvement or operations management.
• Experience in event management, delivery, and communications, preferably in international/regional organizations.
• Project management experience (at least 5 years in a managerial role).
• Extensive stakeholder engagement experience.

Terms of Employment

The appointment level will depend on qualifications and experience.

How to Apply

Send your resume with expected salary and job reference by clicking the Apply button. We are an equal opportunity employer. Personal data will be handled in accordance with the Personal Data (Privacy) Ordinance.

Join to apply for the Community Engineer (multiple roles and seniority levels) role at Canonical

3 days ago Be among the first 25 applicants

Join to apply for the Community Engineer (multiple roles and seniority levels) role at Canonical

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Our ambition is to set a standard of excellence when it comes to serving the open source ecosystem. This is your chance to be a part of that as a Community Engineer at Canonical .

We are building community management at scale. We have multiple positions available, at different seniority levels.

All applications and candidates are handled through this single entry point.

The role of a Community Engineer

The Community team at Canonical enables community leaders and participants to get things done, co-ordinating with Canonical teams and ensuring that community processes are efficient and well run. We don't do the work of the community, but we facilitate that work to ensure that energetic and ambitious community members with their own vision of open source can benefit from the work Canonical does and bring their own flavor of Ubuntu into being, to meet the needs and express the interests of their community. You will play a key role in designing, executing, and scaling initiatives that foster a thriving community.

This is an exciting opportunity for a technically proficient person who is passionate about open source software, Linux, and sustainable community building.

In this role, you will support community initiatives with your technical skills and strong organizational skills. You work hand in hand with developers to smooth processes and integrate community plans with Canonical plans for maximum impact. You can encourage and facilitate the creation of new technical projects that enhance the community contribution experience, and you represent community interests to Canonical teams. You will lead complex, multi-disciplinary programs from conception through launch, working closely with Developer Relations engineers, technical authors, product managers, marketing teams, engineering teams, and external partners.

You will support and engage with volunteer developers in the Ubuntu community, addressing their concerns and helping them to create successful tools. You will help to ensure their success and the overall autonomy and sustainability of projects.

You will provide the content and technical support to ensure the community stays engaged and informed. This will include regular blog and social media posts about community initiatives, events, accomplishments, and collaborative efforts between Canonical and the Ubuntu community.

You will communicate effectively with developers and software engineers and represent not only the Ubuntu community but Canonical as a contributor to the wider Linux ecosystem. Our team attends conferences and expos, and talks about technical community projects and their development processes.

Location : These are fully remote roles, open to candidates across the globe.

What your day will look like

• Write high quality content to promote and support community initiatives
• Discuss ideas and collaborate on finding good solutions to community problems
• Work from home with global travel 2 to 4 weeks for internal and external events
• Potential opportunity to travel more if you wish
• Nurture community contributions to Ubuntu
• Engage with the Ubuntu community through Discourse, Matrix, social media, conferences, etc.
• Represent Ubuntu via speaking engagements at events and conferences
• Support the engagement by Canonical teams into the open source ecosystem
  
  

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have experience with developer tools and open source projects
• You have a clear public record of accomplishments (talks, blog posts, GitHub, X, etc.)
• You have interest and experience with some of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology
• You can work autonomously and assume full ownership of objectives as needed
• You can be flexible with your time and enjoy working with new technology in a fast-paced environment
• You are experienced working with open source communities and understand the workflow of volunteer contributors
• You have experience in (technical) program management and have excellent organizational, communication and interpersonal skills
  
  

• Experience with community management
• Experience with Developer advocacy
• Experience as a software developer
• Examples of contributions to the Ubuntu Community
• Experience with contributing to open source projects
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Get notified about new Engineer jobs in Hong Kong SAR .

Hong Kong, Hong Kong SAR SGD24,000.00-SGD60,000.00 1 month ago

Hong Kong SAR $4,800.00-$7,200.00 2 weeks ago

Hong Kong, Hong Kong SAR SGD72,000.00-SGD120,000.00 1 month ago

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Join to apply for the Senior Manager, Charities (Foster Care) role at The Hong Kong Jockey Club

6 days ago Be among the first 25 applicants

Join to apply for the Senior Manager, Charities (Foster Care) role at The Hong Kong Jockey Club

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Job Summary

The job holder supports project management for business projects by assisting in the planning, execution, monitoring, and evaluation of various strategic initiatives. Responsibilities include developing project plans, defining scope and objectives, coordinating resources, and managing timelines to ensure successful delivery. The job involves collaborating with stakeholders across the Club to facilitate communication, track progress, and address challenges as they arise. Additionally, the job holdder is responsible for preparing status reports, conducting risk assessments, and ensuring projects align with organizational goals and policies, ultimately driving the successful implementation of key initiatives.

Job Summary

The job holder supports project management for business projects by assisting in the planning, execution, monitoring, and evaluation of various strategic initiatives. Responsibilities include developing project plans, defining scope and objectives, coordinating resources, and managing timelines to ensure successful delivery. The job involves collaborating with stakeholders across the Club to facilitate communication, track progress, and address challenges as they arise. Additionally, the job holdder is responsible for preparing status reports, conducting risk assessments, and ensuring projects align with organizational goals and policies, ultimately driving the successful implementation of key initiatives.

The Job

• Ensure projects are completed within budget and timelines, monitor progress, and report according to PMO requirements, while adopting best practices and quality controls.
• Collaborate with project teams and stakeholders to provide regular updates, manage cross-functional relationships, and facilitate effective communication to ensure alignment and support.
• Manage relationships with internal and external stakeholders, ensuring compliance with relevant regulations and policies while protecting the integrity of the Club's operations.
• Develop and maintain detailed project documentation, including project charters, schedules, budgets, and risk management plans, to ensure transparency and accountability.
• Conduct regular project reviews and retrospectives to identify lessons learned, areas for improvement, and opportunities for innovation in project delivery.
• Utilize project management software and tools to streamline processes, improve tracking, and enhance reporting capabilities for stakeholders.
• Undertake additional assignments as directed by supervisors, demonstrating agility and a willingness to adapt to new tasks and challenges as they arise.
  
  
  

• A bachelor degree in business-related disciplines.
• At least 8 years of relevant management experience especially PMO.
• Proven experience in transforming business requirements into insights for designing system requirements, implementation plan, contingency and risk mitigation, and post implementation management.
• Experience in dealing/working with government, NGOs, education sector and professional bodies would be an added advantage.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Health Care Provider
• Industries Non-profit Organizations

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Get notified about new Care Manager jobs in Happy Valley, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 5 days ago

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Join to apply for the Assistant Human Resources Executive, Employee Services & Engagement role at HAECO

5 days ago Be among the first 25 applicants

Join to apply for the Assistant Human Resources Executive, Employee Services & Engagement role at HAECO

The HAECO Group is an independent global provider of high-quality MRO services. We offer a broad range of aviation products and services that enable our customers to operate their aircraft, engines and components safely and efficiently. Headquartered in Hong Kong since 1950, our global reach has extended as we have grown. We now have operations throughout the Asia-Pacific region, Americas and other parts of the world.

Based at Hong Kong International Airport (HKIA), HAECO Hong Kong offer a full range of services including airframe services, line services, component services, engine services, inventory technical management, cabin solutions, freighter conversions, technical training and AOG support.

Position Description

Support web/app-based communication systems and assist in different staff recognition campaigns

What You'll Do

• Assist in various staff engagement and communication activities and programs, including but not limited to providing on-site support
• Assist in the production of in-house promotional materials
• Assist in preparing articles and content for internal communications and promotion. Ensure the message can be delivered to the audience in a timely manner.
• Assist in the creation of compelling content and narratives related to staff engagement and communication to promote the employer brand
• Assist in regular management reports, statistical analysis and presentation materials, etc.
• Support or handle any other HR projects/initiatives as assigned
  
  

• Degree holder in Business Administration, Human Resources or related disciplines
• Minimum 1 to 2 years of experience gained in sizable organizations
• Proficient in MS Office, Illustrator and Photoshop.
• Customer-oriented, good communication and interpersonal skills
• Creative, self-motivating and well organized
• Flexible, multi-tasking, attention to details and able to work independently
• A team player with high initiative and sensitivity, customer focus
• Good command in both written and spoken English and Chinese.
• Knowledge in Putonghua would be an advantage
• Fresh graduates will also be welcomed.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Human Resources
• Industries Airlines and Aviation

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Sha Tin District, Hong Kong SAR 1 week ago

Tai Po District, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 month ago

Wan Chai District, Hong Kong SAR 2 weeks ago

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Join to apply for the Assistant Charities Manager (Foster Care) role at The Hong Kong Jockey Club .

2 days ago Be among the first 25 applicants.

Job Summary

The job holder is responsible for managing and implementing Business Projects initiatives. The position involves collaborating with internal and external stakeholders to define project objectives, deliverables, and timelines while ensuring budget compliance. Additionally, the job holder will monitor project progress, prepare status reports, and implement best practices, contributing to the successful delivery of key initiatives and supporting the Club's mission.

The Job

• Develop project management activities, including defining scope, managing schedules, and ensuring quality of deliverables.
• Coordinate campaigns and communication strategies to promote initiatives across various channels.
• Supervise in budget monitoring, vendor engagement, and program execution in collaboration with stakeholders.
• Implement project governance frameworks and prepare progress reports to ensure effective execution and compliance.
• Manage relationships with key stakeholders, coordinate activities, and facilitate effective communication to achieve project goals.
• Undertake other duties as assigned by Manager.

About You

• Bachelor's degree or equivalent in relevant disciplines.
• Project Management Professional (PMP) is a plus.
• Minimum of 6-8 years of working experience.
• Proven experience in business project management and communication.

Terms of Employment

The level of appointment will be commensurate with qualification and experience.

How To Apply

Please send your resume, complete with expected salary and job reference by clicking the Apply button.

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

• Mid-Senior level

• Full-time

• Administrative

• Non-profit Organizations

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Hong Kong, Hong Kong SAR

CS Asia Ltd Hong Kong, Hong Kong SAR

2 weeks ago Be among the first 25 applicants

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CS Asia Ltd is seeking a full-time on-site Programme Director (Safeguarding and Child Protection) role located in Hong Kong. The Programme Director will be responsible for leading and overseeing safeguarding and child protection projects on a day-to-day basis and creating, delivering training in consultation with the clients and charities. As CS Asia Ltd aims to provide services to Christian churches and related religious groups, there is a strong preference for candidates with understanding and experience of Christianity.

Qualifications

• Degree is expected (subjects such as law, psychology, social work, counselling theology are highly desired).

Requirements:

• At least five years' experience working in safeguarding and child protection. Must have served as a Designated Safeguarding Officer for at least two years.
• Fluent in written and spoken English and Chinese (Cantonese and Mandarin).
• Sound understanding of the Christian faith and / or experience working with Christian churches or other religious organisations.

The role is located in Central, Hong Kong and the expected salary is around HKD 30,500 per month.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other

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9 months ago Be among the first 25 applicants

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Mother’s Choice is a local charity serving the many children without families and pregnant teenagers in Hong Kong. We join hands with our community to give hope and change the life stories of vulnerable girls and babies. Our vision is to see every child in a loving family.

CHANGE YOUR FUTURE AND THE FUTURE FOR CHILDREN IN HONG KONG. JOIN OUR TEAM.

Our staff are creative, collaborative, and willing to do whatever it takes to get the job done. They embody our core values and believe in our vision and mission. If you enjoy a work environment that is challenging, rewarding and making an impact, we invite you to consider a career with Mother’s Choice.

Walking along side our clients – Children, Youth, Family, this role provides professional and holistic case management and related services in Adoption Services, Foster Care Services and Pregnant Girls Services .

Key Responsibilities

Casework and support services including:

• Arrange intake within a designated time period to referral received
• Provide professional case management to children in foster care and residential care placements
• Develop, monitor and review long and short term goals to reach objectives for cases
• Provide prompt support to the child, and all other related stakeholders to ensure that “The Child’s Best Interest” is the foremost concern
• To provide supportive services to birth parents and foster parents
• Liaise and collaborate with agencies, governmental department and community partners when necessary to advocate the needs of children
• Keep up-to-date and standardized service related documents including assessment and progress reports, service statistics and other documentation as required
• Conduct comprehensive foster home assessments
• Plan, lead and support programs and activities
• Perform other ad hoc duties as required
  
  

• Registered Social Worker
• Bachelor degree in social work
• Preferably 2 years in child & family related discipline
• Passionate in child welfare
• Good knowledge in areas of Attachment, Parenting, Child Development and Child Protection
• Strong critical thinking to ensure intact evaluation and recommendation made
• Outstanding communication and interpersonal skills especially facing challenging conversations and handling conflicting situations
• Good knowledge in assessing through questioning and listening skills
• High proficiency in spoken and written Chinese and English
• Ability to lead and drive meeting agendas
• Must share the commitment of Mother’s Choice in upholding the safety and protection of children as paramount.
  
  

• Seniority level Entry level

• Employment type Other

• Job function General Business
• Industries Non-profit Organizations

Wong Chuk Hang, Hong Kong SAR 1 month ago

Hong Kong SAR HK$15,000.00-HK$17,000.00 2 weeks ago

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Join to apply for the Multicultural Employment Service-Social Worker (Job Ref: 1003) role at Baptist Oi Kwan Social Service

1 day ago Be among the first 25 applicants

Join to apply for the Multicultural Employment Service-Social Worker (Job Ref: 1003) role at Baptist Oi Kwan Social Service

浸信會愛羣社會服務處(於2010年之前稱為浸會愛羣社會服務處)，於1978年由香港浸信會聯會，授權香港浸會大學(前稱為香港浸會學院)籌辦，並於1982年成立，正式投入服務。本處初期在灣仔及港島區提供多元化社區服務，經過三十多年的不斷發展，服務地區已擴展至荃灣、葵涌、青衣、長沙灣、旺角、佐敦、土瓜灣、彩虹、沙田及大埔等各區。服務包括兒童、青少年及家庭綜合服務、幼兒學校、長者綜合服務、精神健康綜合服務、臨床心理及輔導服務、綜合就業培訓、餐飲服務、及食物網短期食物援助等，服務對象年齡包括剛出生的幼兒到90歲以上的長者。

Key Responsibilities

• Provide employment counselling and case support services for ethnically diverse clients.
• Planning and implementing employment support services, including counselling, training workshops, group activities and mass program.
• Collaborate with the team to develop culturally responsive services and draft service proposals based on community needs.
• Engage effectively with stakeholders across various sectors to enhance service delivery.
• Rotate between two service centers in Tsuen Wan and Wan Chai.
  
  

• Registered social worker with recognized diploma or higher in Social Work.
• Minimum 2 years of experience working with ethnic minority communities; strong English communication skills are essential.
• Proficiency in Urdu, Hindi, or Nepali is a strong advantage.
• Saturday shifts are required based on work needs.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function General Business
• Industries Non-profit Organization Management

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Get notified about new Social Service Worker jobs in Hong Kong SAR .

Hong Kong SAR HK$16,000.00-HK$7,999.00 3 weeks ago

Hong Kong SAR HK 22,145.00-HK 23,585.00 1 week ago

Hong Kong SAR HK 40,620.00-HK 40,620.00 2 weeks ago

Kowloon City District, Hong Kong SAR 2 months ago

Hong Kong SAR HK 18,305.00-HK 18,305.00 1 week ago

Wan Chai District, Hong Kong SAR 2 weeks ago

Central & Western District, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 week ago

Kowloon City District, Hong Kong SAR 5 months ago

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