9 Customer Insights jobs in Hong Kong

Assistant Manager, Customer Analytics and Insights

AXA Hong Kong and Macau

Posted 6 days ago

Job Viewed

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Job Description

Assistant Manager, Customer Analytics and Insights

Join to apply for the Assistant Manager, Customer Analytics and Insights role at AXA Hong Kong and Macau

Assistant Manager, Customer Analytics and Insights

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager, Customer Analytics and Insights role at AXA Hong Kong and Macau

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Direct message the job poster from AXA Hong Kong and Macau

Senior Talent Acquisition Specialist at AXA Hong Kong and Macau

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ( , Culture ( & Career Development (

Responsibilities:

Customer Strategy and Analytics:

  • Support the development and implementation of customer strategies aligned with business goals, translating business questions into quantitative analyses to guide decision-making.
  • Conduct in-depth customer analysis to understand customer profiles, behaviors and trends, generating actionable insights to identify opportunities for customer growth and retention.
  • Evaluate customer campaign performance by analysing key metrics and customer responses, providing business insights to improve campaign effectiveness and support test-and-learn initiatives.
  • Perform ad hoc data analyses and support related projects as required.

Power BI Dashboard Development and Monitoring:

  • Define relevant KPIs and key metrics for Customer Dashboard and CRM Dashboard to measure business performance and progress.
  • Design, develop, maintain and enhance dashboards to track key customer metrics and CRM campaign performance, enabling informed decision-making and strategic planning.

CRM Campaign Targeting:

  • Collaborate with business stakeholders to refine customer segmentation and targeting criteria for CRM campaigns.
  • Identify opportunities to expand the CRM reach and improve campaign targeting strategies.
  • Support in data extraction and preparation for CRM campaign targeting efforts.

Fostering a Data-Driven Environment and AI Adoption:

  • Provide data support to promote a data-driven culture within Marketing department for the purpose of deriving business insights.
  • Stay updated, explore and recommend AI and emerging technologies for CRM and data analytics.

Qualifications:

  • Degree in Data Analytics, Computer Science, Mathematics, Statistics or related subjects
  • 5 years of relevant work experience, preferably in financial services or consulting firms focusing on CRM, data and analytics
  • Proven experience with data visualization tools (e.g. Power BI, Tableau, etc.) and data mining tools (e.g. SQL, Python, etc.)
  • Strong analytical and problem-solving skills, with the ability to communicate insights effectively to business stakeholders
  • Attention to detail, self-motivated, proactive, and with a positive attitude
  • Experience with Databricks and Salesforce Marketing Cloud is a plus
  • Good command of English, Cantonese and preferably Mandarin
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing
  • Industries Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Sign in to set job alerts for “Analytics Manager” roles. Assistant Manager, Customer Analytics and Insights Marketing Officer (Loyalty Programme Team) Associate Manager, Consumer Insights (Quantitative) Manager, Growth Content Marketing, Hong Kong Senior Manager, Operations Analytics & AI Enablement Abercrombie & Fitch + Hollister Stores - Store Manager, Hong Kong Relationship Specialist /Manager, Individual Insurance

Wan Chai District, Hong Kong SAR 4 months ago

Yuen Long District, Hong Kong SAR 3 weeks ago

Deputy Executive Manager, Mainland Digital Experience Senior Manager and Actuary - Actuarial Analytics (HK) (Senior) Customer Analytics & Data Science Manager (Modeling) Partnership Strategy & Analytics, Specialist/Senior Analyst (Assistant Manager/Senior Officer)

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Assistant Manager, Customer Analytics and Insights

Hong Kong, Hong Kong AXA Hong Kong and Macau

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Assistant Manager, Customer Analytics and Insights

Join to apply for the Assistant Manager, Customer Analytics and Insights role at AXA Hong Kong and Macau

Assistant Manager, Customer Analytics and Insights

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Manager, Customer Analytics and Insights role at AXA Hong Kong and Macau

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from AXA Hong Kong and Macau

Senior Talent Acquisition Specialist at AXA Hong Kong and Macau

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ( , Culture ( & Career Development (

Responsibilities:

Customer Strategy and Analytics:

  • Support the development and implementation of customer strategies aligned with business goals, translating business questions into quantitative analyses to guide decision-making.
  • Conduct in-depth customer analysis to understand customer profiles, behaviors and trends, generating actionable insights to identify opportunities for customer growth and retention.
  • Evaluate customer campaign performance by analysing key metrics and customer responses, providing business insights to improve campaign effectiveness and support test-and-learn initiatives.
  • Perform ad hoc data analyses and support related projects as required.

Power BI Dashboard Development and Monitoring:

  • Define relevant KPIs and key metrics for Customer Dashboard and CRM Dashboard to measure business performance and progress.
  • Design, develop, maintain and enhance dashboards to track key customer metrics and CRM campaign performance, enabling informed decision-making and strategic planning.

CRM Campaign Targeting:

  • Collaborate with business stakeholders to refine customer segmentation and targeting criteria for CRM campaigns.
  • Identify opportunities to expand the CRM reach and improve campaign targeting strategies.
  • Support in data extraction and preparation for CRM campaign targeting efforts.

Fostering a Data-Driven Environment and AI Adoption:

  • Provide data support to promote a data-driven culture within Marketing department for the purpose of deriving business insights.
  • Stay updated, explore and recommend AI and emerging technologies for CRM and data analytics.

Qualifications:

  • Degree in Data Analytics, Computer Science, Mathematics, Statistics or related subjects
  • 5 years of relevant work experience, preferably in financial services or consulting firms focusing on CRM, data and analytics
  • Proven experience with data visualization tools (e.g. Power BI, Tableau, etc.) and data mining tools (e.g. SQL, Python, etc.)
  • Strong analytical and problem-solving skills, with the ability to communicate insights effectively to business stakeholders
  • Attention to detail, self-motivated, proactive, and with a positive attitude
  • Experience with Databricks and Salesforce Marketing Cloud is a plus
  • Good command of English, Cantonese and preferably Mandarin
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing
  • Industries Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Sign in to set job alerts for “Analytics Manager” roles. Assistant Manager, Customer Analytics and Insights Marketing Officer (Loyalty Programme Team) Associate Manager, Consumer Insights (Quantitative) Manager, Growth Content Marketing, Hong Kong Senior Manager, Operations Analytics & AI Enablement Abercrombie & Fitch + Hollister Stores - Store Manager, Hong Kong Relationship Specialist /Manager, Individual Insurance

Wan Chai District, Hong Kong SAR 4 months ago

Yuen Long District, Hong Kong SAR 3 weeks ago

Deputy Executive Manager, Mainland Digital Experience Senior Manager and Actuary - Actuarial Analytics (HK) (Senior) Customer Analytics & Data Science Manager (Modeling) Partnership Strategy & Analytics, Specialist/Senior Analyst (Assistant Manager/Senior Officer)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Growth Strategy Manager (Data Analysis)

OKX

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Growth Strategy Manager (Data Analysis) role at OKX

1 week ago Be among the first 25 applicants

Join to apply for the Growth Strategy Manager (Data Analysis) role at OKX

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

What You’ll Be Doing

业务核心数据分析

  • 主导核心业务线分析,建立并持续优化分析框架与指标体系
  • 通过归因分析、AB测试等方法,量化评估运营策略与资源投入ROI
  • 输出可落地的增长建议并推动实施


数据产品化协作

  • 独立对接产品线,基于数据分析推动产品迭代
  • 与跨部门协作开发数据工具/看板,提升决策效率


智能分析应用

  • 运用Python/SQL实现分析自动化,结合AI工具提升分析深度
  • 将统计理论转化为业务可理解的决策依据


Business Strategy Analysis

  • Own end-to-end analytics for core business verticals, developing and iteratively improving analytical frameworks with measurable KPIs
  • Quantify strategy effectiveness and ROI through attribution modeling, A/B testing, and statistical analysis
  • Deliver executable growth recommendations with implementation plans


Data Product Collaboration

  • Partner with product teams to enable data-driven iterations
  • Build dashboards and analytical tools via cross-functional collaboration


Advanced Analytics

  • Automate analyses using Python/SQL while enhancing methods with AI tools
  • Transform statistical insights into actionable business guidance


What We Look For In You

核心资质:

  • 统招本科及以上学历,理工/商科背景,3+年商业分析经验
  • 具备完整AB测试落地案例
  • 拥有体系化的大型增长活动分析经验


工具使用:

  • 精通:SQL+Excel+统计分析
  • 优先:Python(自动化处理)+BI工具(DataWind/Tableau/PowerBI)


胜任力特质:

  • 能独立完成"问题定位-分析-推动解决"闭环
  • 持续学习AI等新技术并转化应用


Core

  • Bachelor's+ in quantitative/business field
  • 3+ years in business analytics
  • Proven A/B testing experience (case study required)
  • Structured large-scale campaign analysis experience (full-cycle framework required)
  • Fluent in Chinese and English is a must to interact with different stakeholders


Technical

  • Required: Advanced SQL, Excel, statistical analysis
  • Preferred: Python (Pandas), BI tools (Tableau/Power BI/DataWind)


Competencies

  • End-to-end ownership of analytical projects
  • Continuous adoption of emerging tech (AI/ML)


Perks & Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development, Marketing, and Product Management
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at OKX by 2x

Get notified about new Strategy Manager jobs in Hong Kong, Hong Kong SAR .

Senior Manager, Fund Accounting & Financial reporting Associate Manager, Consumer Insights (Qualitative) Associate Director, In-Force Management Analytics Principal/Senior Data Analytics Product Manager (DEX Market) Director, Claims Data Analytics and Operational Strategy Senior Business Analyst, Customer & Policy Services, Projects & Operation Excellence Senior Manager, Product Owner (Global Logistics Solutions)

Kwun Tong District, Hong Kong SAR 2 days ago

Senior Vice President/Vice President, Data Scientist (Team Lead), Data Chapter (Senior) Product Manager, Platform Management Product and Customer Insight Manager, APAC(Fashion)

Hong Kong, Hong Kong SAR HK$50,000.00-HK$55,000.00 2 weeks ago

Data Quality Risk Governance Manager, Vice President, P4, CDRR Senior Officer to Deputy Manager (Regulatory Reporting), DMD Data Engineering Manager (Hands-on leadership role)

Wan Chai District, Hong Kong SAR 2 months ago

Accenture Song - Digital Product Delivery Manager Data Engineer - Anti Financial Crime (Business Analysis Manager)

Kwun Tong District, Hong Kong SAR 1 month ago

Consulting - Data & Analytics - Data Strategy and Governance- Senior Manager - Hong Kong Manager, Accounting, Reporting and Budgeting IT Product Owner Manager - Multinational Enterprises Manager, Customer Insights & Community Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Growth Strategy Manager (Data Analysis)

Hong Kong, Hong Kong OKX

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Growth Strategy Manager (Data Analysis) role at OKX

1 week ago Be among the first 25 applicants

Join to apply for the Growth Strategy Manager (Data Analysis) role at OKX

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
业务核心数据分析

  • 主导核心业务线分析,建立并持续优化分析框架与指标体系
  • 通过归因分析、AB测试等方法,量化评估运营策略与资源投入ROI
  • 输出可落地的增长建议并推动实施
数据产品化协作
  • 独立对接产品线,基于数据分析推动产品迭代
  • 与跨部门协作开发数据工具/看板,提升决策效率
智能分析应用
  • 运用Python/SQL实现分析自动化,结合AI工具提升分析深度
  • 将统计理论转化为业务可理解的决策依据
Business Strategy Analysis
  • Own end-to-end analytics for core business verticals, developing and iteratively improving analytical frameworks with measurable KPIs
  • Quantify strategy effectiveness and ROI through attribution modeling, A/B testing, and statistical analysis
  • Deliver executable growth recommendations with implementation plans
Data Product Collaboration
  • Partner with product teams to enable data-driven iterations
  • Build dashboards and analytical tools via cross-functional collaboration
Advanced Analytics
  • Automate analyses using Python/SQL while enhancing methods with AI tools
  • Transform statistical insights into actionable business guidance
What We Look For In You
核心资质:
  • 统招本科及以上学历,理工/商科背景,3+年商业分析经验
  • 具备完整AB测试落地案例
  • 拥有体系化的大型增长活动分析经验
工具使用:
  • 精通:SQL+Excel+统计分析
  • 优先:Python(自动化处理)+BI工具(DataWind/Tableau/PowerBI)
胜任力特质:
  • 能独立完成"问题定位-分析-推动解决"闭环
  • 持续学习AI等新技术并转化应用
Core
  • Bachelor's+ in quantitative/business field
  • 3+ years in business analytics
  • Proven A/B testing experience (case study required)
  • Structured large-scale campaign analysis experience (full-cycle framework required)
  • Fluent in Chinese and English is a must to interact with different stakeholders
Technical
  • Required: Advanced SQL, Excel, statistical analysis
  • Preferred: Python (Pandas), BI tools (Tableau/Power BI/DataWind)
Competencies
  • End-to-end ownership of analytical projects
  • Continuous adoption of emerging tech (AI/ML)
Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development, Marketing, and Product Management
  • Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at OKX by 2x

Get notified about new Strategy Manager jobs in Hong Kong, Hong Kong SAR .

Senior Manager, Fund Accounting & Financial reporting Associate Manager, Consumer Insights (Qualitative) Associate Director, In-Force Management Analytics Principal/Senior Data Analytics Product Manager (DEX Market) Director, Claims Data Analytics and Operational Strategy Senior Business Analyst, Customer & Policy Services, Projects & Operation Excellence Senior Manager, Product Owner (Global Logistics Solutions)

Kwun Tong District, Hong Kong SAR 2 days ago

Senior Vice President/Vice President, Data Scientist (Team Lead), Data Chapter (Senior) Product Manager, Platform Management Product and Customer Insight Manager, APAC(Fashion)

Hong Kong, Hong Kong SAR HK$50,000.00-HK$55,000.00 2 weeks ago

Data Quality Risk Governance Manager, Vice President, P4, CDRR Senior Officer to Deputy Manager (Regulatory Reporting), DMD Data Engineering Manager (Hands-on leadership role)

Wan Chai District, Hong Kong SAR 2 months ago

Accenture Song - Digital Product Delivery Manager Data Engineer - Anti Financial Crime (Business Analysis Manager)

Kwun Tong District, Hong Kong SAR 1 month ago

Consulting - Data & Analytics - Data Strategy and Governance- Senior Manager - Hong Kong Manager, Accounting, Reporting and Budgeting IT Product Owner Manager - Multinational Enterprises Manager, Customer Insights & Community Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Analyst, CRM Data Analysis and Automation

AXA Hong Kong and Macau

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

Analyst, CRM Data Analysis and Automation

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

Analyst, CRM Data Analysis and Automation

1 day ago Be among the first 25 applicants

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

Get AI-powered advice on this job and more exclusive features.

  • Extract and prepare data for campaign targeting using Python scripts
  • Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
  • Ensure accurate and timely delivery of data, with governance well in place

  • Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
  • Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
  • Support to resolve data automation incident and improve automation efficiency as needed
  • Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey

Responsibilities

Campaign Targeting & Segmentation:

  • Extract and prepare data for campaign targeting using Python scripts
  • Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
  • Ensure accurate and timely delivery of data, with governance well in place

Event Trigger Data Automation

  • Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
  • Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
  • Support to resolve data automation incident and improve automation efficiency as needed
  • Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey

Customer & Campaign Analysis

  • Support the development and enhancement of Power BI dashboard for target audience analysis and campaign performance tracking
  • Assist in customer and campaign analysis to uncover insights, summarise key takeaways and support test & learn initiatives for continuous improvement

Qualifications

  • University graduate in Data Analytics, Computer Science, Mathematics, Statistics or related subjects
  • Prior working experience in CRM, data and analytics and automation in financial services or consulting firms
  • Hands on experience as CRM / Data Analyst with strong skills in Databrick (using Pythons script). Experience with Power BI and SQL is also preferred.
  • 2-5 years of relevant working experience
  • Attention to details and strong problem-solving skills with a growth mindset to ensure data quality and enable continuous improvement
  • Self-motivated and proactive, with a positive attitude
  • Advantage with knowledge in Salesforce Marketing Cloud or related digital Marketing Automations platforms

About AXA Hong Kong And Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits ( , Culture ( & Career Development ( level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Get notified about new Customer Relationship Management Analyst jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 week ago

Head of Customer Relationship Management (CRM), Product Manager, Asset Management Marketing, Vice President

Central & Western District, Hong Kong SAR 1 day ago

Accenture Song - CRM & Customer Experience Associate Manager Core Business Services - Business Analyst / Business Manager - Hong Kong Senior Business Analyst, Consumer Facing Solution & CRM Business Analyst, Life Insurance (12 month contract) Techno Functional Business Analyst (Claims) (Senior) IT Business Analyst | CRM | Commercial Application Accenture Song - Digital Business Analyst

New Territories, Hong Kong SAR 1 week ago

Hong Kong, Hong Kong SAR HK$45,000.00-HK$46,000.00 4 days ago

Digital Business Analyst - Banking (Up to 35K/mth) Business Analyst (Product Control or Risk background) Senior Business Analyst (Post Trade / Middle Office / Back Office) Business Analyst- Retail Industry 20-28k Business Analyst - Insurance (WFH/Multiple Headcounts)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Analyst, CRM Data Analysis and Automation

Hong Kong, Hong Kong AXA Hong Kong and Macau

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

Analyst, CRM Data Analysis and Automation

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

Analyst, CRM Data Analysis and Automation

1 day ago Be among the first 25 applicants

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

Get AI-powered advice on this job and more exclusive features.

  • Extract and prepare data for campaign targeting using Python scripts
  • Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
  • Ensure accurate and timely delivery of data, with governance well in place
  • Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
  • Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
  • Support to resolve data automation incident and improve automation efficiency as needed
  • Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey
Responsibilities
Campaign Targeting & Segmentation:
  • Extract and prepare data for campaign targeting using Python scripts
  • Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
  • Ensure accurate and timely delivery of data, with governance well in place
Event Trigger Data Automation
  • Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
  • Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
  • Support to resolve data automation incident and improve automation efficiency as needed
  • Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey
Customer & Campaign Analysis
  • Support the development and enhancement of Power BI dashboard for target audience analysis and campaign performance tracking
  • Assist in customer and campaign analysis to uncover insights, summarise key takeaways and support test & learn initiatives for continuous improvement
Qualifications
  • University graduate in Data Analytics, Computer Science, Mathematics, Statistics or related subjects
  • Prior working experience in CRM, data and analytics and automation in financial services or consulting firms
  • Hands on experience as CRM / Data Analyst with strong skills in Databrick (using Pythons script). Experience with Power BI and SQL is also preferred.
  • 2-5 years of relevant working experience
  • Attention to details and strong problem-solving skills with a growth mindset to ensure data quality and enable continuous improvement
  • Self-motivated and proactive, with a positive attitude
  • Advantage with knowledge in Salesforce Marketing Cloud or related digital Marketing Automations platforms
About AXA Hong Kong And Macau
AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.
As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.
We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.
AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.
Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.
Click here to learn more about our Benefits ( , Culture ( & Career Development ( level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Insurance

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Crypto Analyst (Market & Technical Research)

Hyphen Connect

Posted 7 days ago

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Job Description

Crypto Analyst (Market & Technical Research)

Join us at Hyphen Connect as a Crypto Analyst (Market & Technical Research) and contribute to our ecosystem projects.

The Crypto Analyst will conduct in-depth market and technical research to provide insights into crypto markets, blockchain technologies, and Web3-related innovations. You will collaborate with cross-functional teams, including engineers and product managers, to drive research initiatives and develop cutting-edge solutions in the Web3 space.

Responsibilities
  • Monitor and analyze crypto market trends, including price movements, trading volumes, risk, and market sentiment; provide recommendations to mitigate risks and optimize investments or strategic decisions.
  • Identify emerging projects, tokens, and blockchain protocols with high growth potential.
  • Conduct research on Web3 markets, technologies, blockchain protocols, and dApps.
  • Design experiments, simulations, and analyses to explore and evaluate innovative solutions.
  • Develop and implement algorithms, models, and methodologies to address technical challenges in blockchain.
  • Contribute to open-source projects and engage with the blockchain research community.
  • Provide thought leadership and technical content for the blockchain community.
  • Stay updated on advancements, academic papers, and industry trends in blockchain and Web3.
Qualifications
  • Bachelor’s degree in Computer Science, Engineering, or related field focusing on Web3, ZK, or distributed systems.
  • 2+ years of experience in financial analysis, market research, or technical analysis within the crypto/Web3 industry.
  • Proven track record of conducting research in crypto or blockchain space.
  • Proficiency in programming languages like Solidity, Rust, or Go.
  • Experience with blockchain platforms such as Ethereum, Polkadot, or Cosmos.
  • Knowledge of crypto exchanges, wallets, and custody solutions.
  • Strong analytical and critical thinking skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently in a fast-paced environment.
Additional Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Marketing and Sales
  • Industry: Staffing and Recruiting
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Data Engineer - Anti Financial Crime (Business Analysis Manager)

OKX

Posted 7 days ago

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Data Engineer - Anti Financial Crime (Business Analysis Manager)

Join to apply for the Data Engineer - Anti Financial Crime (Business Analysis Manager) role at OKX

Data Engineer - Anti Financial Crime (Business Analysis Manager)

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OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

What You’ll Be Doing

  • Explore the data landscape: profile on-chain, off-chain, fiat and KYC datasets to understand structures, gaps and lineage. Document findings for downstream engineering teams.
  • Prototype features for ML & rules: translate typologies and investigator hypotheses into measurable candidate variables (e.g., velocity, counterparty risk scores, graph metrics) using SQL/Python and big data.
  • Validate data quality & drift: run one-off QC checks, anomaly detection and basic stratified sampling to confirm a feature’s stability before production hand-off.
  • Collaborate with modelers & investigators: iterate quickly on feature definitions, and refine logic based on model performance and investigative feedback.
  • Maintain a living feature catalogue: version each prototype, capture business meaning, lineage and sample metrics so production data engineers can industrialize it.
  • Support regulatory look-backs & ad-hoc research: replay historical data, craft quick queries and surface insights that help Compliance and Compliance Product teams respond to audits or enforcement actions.
  • Stay current: monitor emerging AML data-science techniques (graph ML, LLM embeddings, anomaly detection) and assess their applicability to crypto and fiat monitoring.


What We Look For In You

  • 4+ years in data engineering / analytics with hands-on feature-engineering and exploratory data analysis; AML or broader compliance experience is a plus.
  • Expertise in SQL and Python (Pandas, PySpark, or similar) within notebook workflows, plus hands-on experience with big data stacks such as Spark/Hadoop, Databricks and Alibaba DataWorks
  • Solid grounding in machine-learning fundamentals (supervised, unsupervised, evaluation metrics) and how features impact model performance.
  • Experience translating AML / regulatory concepts into quantitative features—e.g., structuring, layering, sanctions exposure.
  • Strong exploratory mindset: you’re comfortable with messy, ambiguous data and love turning it into structured insight.
  • Effective communicator who can collaborate with downstream data engineers and data scientists and explain feature logic to investigators and auditors.
  • Ability to work collaboratively in a fast-paced, dynamic environment.
  • Self-directed, curious, and hungry to experiment with new data sources — blockchain analytics, vendor feeds, public datasets.
  • Bonus: Working knowledge of the crypto ecosystem, VASP regulations, and typical AML data flows (KYT, KYC, TM, case management).


Perks & Benefits

  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependants
  • More that we love to tell you along the process!

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Product Management
  • Industries IT Services and IT Consulting

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Asset Management - Emerging Market Corporate Bond, Research Analyst - Associate

JPMorganChase

Posted 7 days ago

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Asset Management - Emerging Market Corporate Bond, Research Analyst - Associate

Join to apply for the Asset Management - Emerging Market Corporate Bond, Research Analyst - Associate role at JPMorganChase

Asset Management - Emerging Market Corporate Bond, Research Analyst - Associate

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Job Description

Our team puts clients first, so we are looking for candidates that share our fiduciary mindset. We are seeking a team-oriented self-starter who displays initiative and a positive attitude, a high level of integrity, drive and motivation. Research analysts are responsible for producing research insights within their teams and as a result contribute to superior returns by working closely with Portfolio Managers and other members of the investment team.

Job Description

Our team puts clients first, so we are looking for candidates that share our fiduciary mindset. We are seeking a team-oriented self-starter who displays initiative and a positive attitude, a high level of integrity, drive and motivation. Research analysts are responsible for producing research insights within their teams and as a result contribute to superior returns by working closely with Portfolio Managers and other members of the investment team.

As an Associate in the Emerging Market Corporate Bond Team, you will be responsible for producing high quality, insightful and impactful credit research on Emerging Market corporate bond issuers across multiple sectors. The analysis will include both fundamental and relative value analysis across issuers, maturities, and currencies. You should have strong written and verbal skills and be able to communicate your views to portfolio managers and analysts, across Hong Kong, Shanghai, London and New York.

Job responsibilities

  • Build bottom-up fundamental research and relative value analysis on a group of corporate credits across multiple sectors under assigned coverage.
  • Perform fundamental sector analysis and be conversant in factors driving performance of the industry and constituents.
  • Develop relative value opinions on covered credits and be able to present views in discussions with portfolio managers.
  • Recommend relative value ranking for each sector and issuer covered.
  • Publish concise and well-structured research notes on issuers under coverage on regular basis.
  • Coordinate credit and relative value views, including relative value across currencies, with counterparts and portfolio managers in London, Hong Kong, Shanghai and New York.
  • Interact with company managements, sell side analysts (debt & equity), and rating agency analysts.
  • Attend industry conferences and other investor meetings as appropriate.

Required Qualifications, Capabilities, And Skills

  • 5 years+ of Emerging Market corporate research experience, on the buy-side with a proven track record or with a top-tier sell-side institution.
  • Strong fundamental credit analysis and financial modelling skills.
  • Solid understanding of relative value analysis and factors influencing credit spread performance.
  • Understanding of key ESG drivers for the sectors covered.
  • BA/BS/MBA or equivalent.
  • Strong communication (written and verbal) in English.
  • Strong analytical and quantitative skills.
  • Team player.
  • Excel, Word, Power Point and Bloomberg.

Preferred Qualifications, Capabilities, And Skills

  • Experience covering / investing in multiple corporate sectors in Asia across investment grade and high yield issuers.
  • Strong communication (written and verbal) in Chinese.
  • CFA or progress towards achieving.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Seniority level
  • Seniority level Not Applicable
Employment type
  • Employment type Full-time
Job function
  • Job function Finance and Sales

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