52 Data Support jobs in Hong Kong

1 day ago Be among the first 25 applicants

Direct message the job poster from Ambition

Technology Recruitment Consultant @ Ambition Hong Kong

Global, multi-strategy investment firm operating across diverse strategies and markets worldwide. With a mission to deliver uncorrelated returns in all market environments. Offices spanning the U.S., Europe, the Middle East, and Asia.

As the Data Support Lead , you will oversee the APAC region, empowering Portfolio Managers (PMs) and Analysts through exceptional data solutions, technical enablement, and personalized support. You will lead and mentor a team of specialists and analysts and collaborate closely with data engineers, data scientists, and content experts across key geographic locations, as well as senior investment professionals.

Key Responsibilities

• Lead, coach, and mentor a team of specialists and analysts, providing regular feedback and fostering a culture of technical mastery, curiosity, and continuous improvement. Actively participate in daily support and technical tasks to serve as a subject matter expert and role model.
• Maintain and elevate the standard of technical and customer support for front, middle, and back-office users across all asset classes. Oversee team workloads to ensure service level agreements (SLAs) are consistently met and users are delighted with their experience.
• Act as the escalation point for high-impact or complex user issues, driving timely resolutions and conducting root cause analyses. Lead problem management processes for data tooling, identifying trends and implementing process improvements.
• Partner with investment teams, technology, and product groups to ensure a seamless and responsive user experience. Advocate for regional user needs within global forums to address local requirements.
• Identify opportunities to streamline workflows, automate repetitive tasks, and enhance support processes. Expand and maintain knowledge bases, training materials, and documentation to empower users and team members.
• Stay updated on industry trends, new technologies, and best practices in data enablement. Encourage experimentation, learning, and the adoption of innovative solutions to improve efficiency and user satisfaction.

Qualifications & Requirements

• Bachelor’s or Master’s degree in Mathematics, Computer Science, Engineering, Economics, Finance, or a related field.
• 5+ years of professional experience in data analysis, data engineering, or data enablement, with at least 2 years in a leadership role.
• Proficiency in technologies such as Python, SQL, AWS, Git, and Airflow, with a proven track record of technical aptitude and the ability to learn new tools and platforms.
• Experience working with investment professionals or financial data—especially time-series data and third-party data vendors—is preferred.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Investment Banking and Financial Services

Referrals increase your chances of interviewing at Ambition by 2x

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Central, Hong Kong SAR SGD800.00-SGD1,200.00 3 months ago

Wan Chai District, Hong Kong SAR 2 weeks ago

GenAI / AI specialist | 3 openings (Fresh grad welcome) | HKD 20K - HKD 33K per month Analyst, CRM Data Analysis and Automation Analyst, Data/ Business Analytics (Campaign Management, Consumer Banking) Assistant Manager, Data Management And Governance Equity Reporting Data Analyst - Leading Investment Bank Data/ Business Analytics (Campaign Management, Consumer Banking)

Wan Chai District, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 month ago

Data Centre Operation Manager | HKD 55K - HKD 65K / month | Inhous + Perm

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Data Support Analyst (Japanese/Korean speaker), Hong Kong
Location
Hong Kong
Business Area
Data
Ref #
10043780
**Description & Requirements**
Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news and analytics through innovative technology - quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - all while providing exceptional customer support to our clients.
**Our Team:**
The Global Data Analytics Team is the frontline customer service provider for Bloomberg's Data clients. We deliver knowledgeable and dedicated service to our customers addressing data related inquiries. We liaise with data's domain based teams to help confirm and support data related inquiries through the "ADSK" system. We solve complex problems and provide accurate and timely solutions in order to consistently surpass the expectations of our clients.
The team is structured into domain based teams across three asset classes with Equity, Fixed Income and Multi Asset teams across the globe with generalists across each group. These teams are directly aligned to domain based ADSK groups and partners among Data's departments, Companies, Securities, Managed Investment and Benchmarks, Content Acquisition, and the Data Management Lab teams.
**What's the role?**
Our Data Analysts are the front line of customer service for Data supporting both internal and external clients. In this role your core responsibility will be supporting Bloomberg clients through our Help Desk, which will allow you to develop general financial markets understanding and knowledge of the inner workings of Bloomberg's customer service technology. You will also use your project management skills and problem solving abilities to assist in the implementation of strategic solutions to improve client experience and team workflows and procedures. We are a large team that interacts with all areas of the business, therefore the ability to effectively connect with partners in different regions and roles is essential.
**We'll trust you to:**
+ Leverage your customer service skills to provide exceptional customer service to Bloomberg clients via our Help Desk (ADSK)
+ Use your customer service skills and subject matter expertise to educate and inform our clients
+ Build and maintain relationships with key internal and external Stakeholders (such as Enterprise Support, Analytics, and Data Product Teams)
+ Use problem solving and data analysis skills to find insights that assist in the implementation of strategic solutions to improve the client experience
+ Enhance customer operational performance by using Help Desk resources
+ Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
+ Make independent decisions to resolve customer issues with strong problem solving skills
**You'll need to have:**
+ 1-3 years of work experience in the financial services industry, including exchanges, market data providers, financial technology or financial institutions
+ Proficiency in data analytics tools such as QlikSense, or Tableau
+ Experience working in a customer service roles where you're interacting with both internal and external clients, eg customer support or helpdesk roles
+ A bachelor's degree or higher in relevant data technology or financial field, or degree-equivalent qualifications
+ Ability to adapt within a fast-paced and dynamic environment, and desire to work on multidisciplinary teams
+ Demonstrated ability to take a logical approach and apply critical thinking skills in order to solve problems
+ Ability to work independently & in a team environment under deadlines, demonstrating self-motivation
+ Demonstrated continuous career growth within an organisation
+ Excellent written and verbal communication skill in English and Japanese or Korean
**We'd love to see:**
+ Proficiency in another Asian language as this role will require coverage across Asia
+ Proficiency in Microsoft Office suite & Google Drive
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are.
Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.
Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email

Market Data Production Support Engineer, Associate - Technology

Join to apply for the Market Data Production Support Engineer, Associate - Technology role at Morgan Stanley

Market Data Production Support Engineer, Associate - Technology

4 days ago Be among the first 25 applicants

Join to apply for the Market Data Production Support Engineer, Associate - Technology role at Morgan Stanley

Description

Job Description

The Morgan Stanley ( ) Market Data Support Team is part of the real-time marketdata production management group, which is responsible for support, and maintenance of the core marketdata platforms. The team is integral to this group supporting our distribution system, which is used to supply real-time data to our clients. The direct exchange feeds, vendor feeds and in-house feeds which make up the inputs to this system are also supported by this team.

The successful candidate should have excellent communication skills, broad sense of ownership and proactively are a must.

Key Responsibilities

• Working alongside the existing team members on a shift basis.
• Monitoring and incident management on a daily basis.
• Daily Ready For Business cover and check outs
• End Of Day cover and check outs
• Manage the Marketdata support hotline
• Fault finding based on problem tickets and direct escalation from users and other IT groups.
• Working with feed integration teams within marketdata to facilitate checkouts of changes made by these groups.
• Weekend Check outs and weekend ready for business checks.
• Provide on call coverage as required
• Maintain monitoring processes to be used globally
• Liaise with Vendors and Exchanges in relation to data and feed issues.
• Manage or participate in the implementation and rollout of new services and products.
• Support global Market Data teams as part of a follow the sun support model
• Provide validation service for the implementation and rollout of new services
• Document, implement and adhere to operational and technical standards, best practices, processes, and procedures (problem/change/release/request management/service/time reporting)
• Log Tickets / Jiras and incidents to track work flow.
• Log Incident Tickets and Problem tickets to manage incidents and follow-ups to completion
• Manage Jira based tasks thru Kanban Board (scripting / monitoring / tool support and other non incident work)
• Manage and participate in Firm DR Testing on behalf of RTMD
  
  

Qualifications

• Good understanding of Unix/Linux operating platforms and commands
• Unix shell scripting skills. Perl / Python programming is also very useful.
• Knowledge of Unix surveillance and troubleshooting tools and file search facilities (grep, awk).
• Familiarity with Unix system administration and security
• Experience with Network and real-time messaging technologies
• Multicast, TCP/IP, UDP, SNMP plus client-developed data distribution platforms
• Good network diagnostic skills
  
  

Desired Skills

• Exposure to incident management in an IT environment
• Understanding of market data categories, e.g., Equities, options, futures, mutual funds, fixed income, etc.
• Understanding of market data concepts, e.g., Quotes, level 1 quote and level 2 quote differences, basic structure of an order book, different types of markets, etc.
• Experience with market data content from various vendor providers, e.g., Reuters, Bloomberg, etc.
  
  

What You Can Expect From Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology

Referrals increase your chances of interviewing at Morgan Stanley by 2x

Get notified about new Production Support Engineer jobs in Hong Kong, Hong Kong SAR .

Trading Application Support Engineer - Proprietary Trading (Hong Kong) Network Specialist - Network Operations - Hong Kong

Shenzhen, Guangdong, China CN¥8,000.00-CN¥5,000.00 1 year ago

Information Technology Operations Engineer Backend Operations Support Engineer (Card)

Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Backend Operations Support Engineer (Card)

Shenzhen, Guangdong, China CN 5,000.00-CN 0,000.00 1 year ago

Shenzhen, Guangdong, China CN 0,000.00-CN 0,000.00 1 year ago

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Market Data Production Support Engineer, Associate - Technology

Join to apply for the Market Data Production Support Engineer, Associate - Technology role at Morgan Stanley

Market Data Production Support Engineer, Associate - Technology

4 days ago Be among the first 25 applicants

Join to apply for the Market Data Production Support Engineer, Associate - Technology role at Morgan Stanley

Description
Job Description
The Morgan Stanley ( ) Market Data Support Team is part of the real-time marketdata production management group, which is responsible for support, and maintenance of the core marketdata platforms. The team is integral to this group supporting our distribution system, which is used to supply real-time data to our clients. The direct exchange feeds, vendor feeds and in-house feeds which make up the inputs to this system are also supported by this team.
The successful candidate should have excellent communication skills, broad sense of ownership and proactively are a must.
Key Responsibilities

• Working alongside the existing team members on a shift basis.
• Monitoring and incident management on a daily basis.
• Daily Ready For Business cover and check outs
• End Of Day cover and check outs
• Manage the Marketdata support hotline
• Fault finding based on problem tickets and direct escalation from users and other IT groups.
• Working with feed integration teams within marketdata to facilitate checkouts of changes made by these groups.
• Weekend Check outs and weekend ready for business checks.
• Provide on call coverage as required
• Maintain monitoring processes to be used globally
• Liaise with Vendors and Exchanges in relation to data and feed issues.
• Manage or participate in the implementation and rollout of new services and products.
• Support global Market Data teams as part of a follow the sun support model
• Provide validation service for the implementation and rollout of new services
• Document, implement and adhere to operational and technical standards, best practices, processes, and procedures (problem/change/release/request management/service/time reporting)
• Log Tickets / Jiras and incidents to track work flow.
• Log Incident Tickets and Problem tickets to manage incidents and follow-ups to completion
• Manage Jira based tasks thru Kanban Board (scripting / monitoring / tool support and other non incident work)
• Manage and participate in Firm DR Testing on behalf of RTMD
  

Qualifications

• Good understanding of Unix/Linux operating platforms and commands
• Unix shell scripting skills. Perl / Python programming is also very useful.
• Knowledge of Unix surveillance and troubleshooting tools and file search facilities (grep, awk).
• Familiarity with Unix system administration and security
• Experience with Network and real-time messaging technologies
• Multicast, TCP/IP, UDP, SNMP plus client-developed data distribution platforms
• Good network diagnostic skills
  

Desired Skills

• Exposure to incident management in an IT environment
• Understanding of market data categories, e.g., Equities, options, futures, mutual funds, fixed income, etc.
• Understanding of market data concepts, e.g., Quotes, level 1 quote and level 2 quote differences, basic structure of an order book, different types of markets, etc.
• Experience with market data content from various vendor providers, e.g., Reuters, Bloomberg, etc.
  

What You Can Expect From Morgan Stanley
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste into your browser.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology

Referrals increase your chances of interviewing at Morgan Stanley by 2x

Get notified about new Production Support Engineer jobs in Hong Kong, Hong Kong SAR .

Trading Application Support Engineer - Proprietary Trading (Hong Kong) Network Specialist - Network Operations - Hong Kong

Shenzhen, Guangdong, China CN¥8,000.00-CN¥5,000.00 1 year ago

Information Technology Operations Engineer Backend Operations Support Engineer (Card)

Shenzhen, Guangdong, China CN ,000.00-CN 2,000.00 2 years ago

Kwai Tsing District, Hong Kong SAR 1 week ago

Backend Operations Support Engineer (Card)

Shenzhen, Guangdong, China CN 5,000.00-CN 0,000.00 1 year ago

Shenzhen, Guangdong, China CN 0,000.00-CN 0,000.00 1 year ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Join to apply for the Growth Strategy Manager (Data Analysis) role at OKX

1 week ago Be among the first 25 applicants

Join to apply for the Growth Strategy Manager (Data Analysis) role at OKX

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

What You’ll Be Doing

业务核心数据分析

• 主导核心业务线分析，建立并持续优化分析框架与指标体系
• 通过归因分析、AB测试等方法，量化评估运营策略与资源投入ROI
• 输出可落地的增长建议并推动实施
  
  
  

数据产品化协作

• 独立对接产品线，基于数据分析推动产品迭代
• 与跨部门协作开发数据工具/看板，提升决策效率
  
  
  

智能分析应用

• 运用Python/SQL实现分析自动化，结合AI工具提升分析深度
• 将统计理论转化为业务可理解的决策依据
  
  
  

Business Strategy Analysis

• Own end-to-end analytics for core business verticals, developing and iteratively improving analytical frameworks with measurable KPIs
• Quantify strategy effectiveness and ROI through attribution modeling, A/B testing, and statistical analysis
• Deliver executable growth recommendations with implementation plans
  
  
  

Data Product Collaboration

• Partner with product teams to enable data-driven iterations
• Build dashboards and analytical tools via cross-functional collaboration
  
  
  

Advanced Analytics

• Automate analyses using Python/SQL while enhancing methods with AI tools
• Transform statistical insights into actionable business guidance
  
  
  

What We Look For In You

核心资质：

• 统招本科及以上学历，理工/商科背景，3+年商业分析经验
• 具备完整AB测试落地案例
• 拥有体系化的大型增长活动分析经验
  
  
  

工具使用：

• 精通：SQL+Excel+统计分析
• 优先：Python(自动化处理)+BI工具(DataWind/Tableau/PowerBI)
  
  
  

胜任力特质：

• 能独立完成"问题定位-分析-推动解决"闭环
• 持续学习AI等新技术并转化应用
  
  
  

Core

• Bachelor's+ in quantitative/business field
• 3+ years in business analytics
• Proven A/B testing experience (case study required)
• Structured large-scale campaign analysis experience (full-cycle framework required)
• Fluent in Chinese and English is a must to interact with different stakeholders
  
  
  

Technical

• Required: Advanced SQL, Excel, statistical analysis
• Preferred: Python (Pandas), BI tools (Tableau/Power BI/DataWind)
  
  
  

Competencies

• End-to-end ownership of analytical projects
• Continuous adoption of emerging tech (AI/ML)
  
  
  

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development, Marketing, and Product Management
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at OKX by 2x

Get notified about new Strategy Manager jobs in Hong Kong, Hong Kong SAR .

Senior Manager, Fund Accounting & Financial reporting Associate Manager, Consumer Insights (Qualitative) Associate Director, In-Force Management Analytics Principal/Senior Data Analytics Product Manager (DEX Market) Director, Claims Data Analytics and Operational Strategy Senior Business Analyst, Customer & Policy Services, Projects & Operation Excellence Senior Manager, Product Owner (Global Logistics Solutions)

Kwun Tong District, Hong Kong SAR 2 days ago

Senior Vice President/Vice President, Data Scientist (Team Lead), Data Chapter (Senior) Product Manager, Platform Management Product and Customer Insight Manager, APAC(Fashion)

Hong Kong, Hong Kong SAR HK$50,000.00-HK$55,000.00 2 weeks ago

Data Quality Risk Governance Manager, Vice President, P4, CDRR Senior Officer to Deputy Manager (Regulatory Reporting), DMD Data Engineering Manager (Hands-on leadership role)

Wan Chai District, Hong Kong SAR 2 months ago

Accenture Song - Digital Product Delivery Manager Data Engineer - Anti Financial Crime (Business Analysis Manager)

Kwun Tong District, Hong Kong SAR 1 month ago

Consulting - Data & Analytics - Data Strategy and Governance- Senior Manager - Hong Kong Manager, Accounting, Reporting and Budgeting IT Product Owner Manager - Multinational Enterprises Manager, Customer Insights & Community Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Join to apply for the Growth Strategy Manager (Data Analysis) role at OKX

1 week ago Be among the first 25 applicants

Join to apply for the Growth Strategy Manager (Data Analysis) role at OKX

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
业务核心数据分析

• 主导核心业务线分析，建立并持续优化分析框架与指标体系
• 通过归因分析、AB测试等方法，量化评估运营策略与资源投入ROI
• 输出可落地的增长建议并推动实施
  

数据产品化协作

• 独立对接产品线，基于数据分析推动产品迭代
• 与跨部门协作开发数据工具/看板，提升决策效率
  

智能分析应用

• 运用Python/SQL实现分析自动化，结合AI工具提升分析深度
• 将统计理论转化为业务可理解的决策依据
  

Business Strategy Analysis

• Own end-to-end analytics for core business verticals, developing and iteratively improving analytical frameworks with measurable KPIs
• Quantify strategy effectiveness and ROI through attribution modeling, A/B testing, and statistical analysis
• Deliver executable growth recommendations with implementation plans
  

Data Product Collaboration

• Partner with product teams to enable data-driven iterations
• Build dashboards and analytical tools via cross-functional collaboration
  

Advanced Analytics

• Automate analyses using Python/SQL while enhancing methods with AI tools
• Transform statistical insights into actionable business guidance
  

What We Look For In You
核心资质：

• 统招本科及以上学历，理工/商科背景，3+年商业分析经验
• 具备完整AB测试落地案例
• 拥有体系化的大型增长活动分析经验
  

工具使用：

• 精通：SQL+Excel+统计分析
• 优先：Python(自动化处理)+BI工具(DataWind/Tableau/PowerBI)
  

胜任力特质：

• 能独立完成"问题定位-分析-推动解决"闭环
• 持续学习AI等新技术并转化应用
  

Core

• Bachelor's+ in quantitative/business field
• 3+ years in business analytics
• Proven A/B testing experience (case study required)
• Structured large-scale campaign analysis experience (full-cycle framework required)
• Fluent in Chinese and English is a must to interact with different stakeholders
  

Technical

• Required: Advanced SQL, Excel, statistical analysis
• Preferred: Python (Pandas), BI tools (Tableau/Power BI/DataWind)
  

Competencies

• End-to-end ownership of analytical projects
• Continuous adoption of emerging tech (AI/ML)
  

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Business Development, Marketing, and Product Management
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at OKX by 2x

Get notified about new Strategy Manager jobs in Hong Kong, Hong Kong SAR .

Senior Manager, Fund Accounting & Financial reporting Associate Manager, Consumer Insights (Qualitative) Associate Director, In-Force Management Analytics Principal/Senior Data Analytics Product Manager (DEX Market) Director, Claims Data Analytics and Operational Strategy Senior Business Analyst, Customer & Policy Services, Projects & Operation Excellence Senior Manager, Product Owner (Global Logistics Solutions)

Kwun Tong District, Hong Kong SAR 2 days ago

Senior Vice President/Vice President, Data Scientist (Team Lead), Data Chapter (Senior) Product Manager, Platform Management Product and Customer Insight Manager, APAC(Fashion)

Hong Kong, Hong Kong SAR HK$50,000.00-HK$55,000.00 2 weeks ago

Data Quality Risk Governance Manager, Vice President, P4, CDRR Senior Officer to Deputy Manager (Regulatory Reporting), DMD Data Engineering Manager (Hands-on leadership role)

Wan Chai District, Hong Kong SAR 2 months ago

Accenture Song - Digital Product Delivery Manager Data Engineer - Anti Financial Crime (Business Analysis Manager)

Kwun Tong District, Hong Kong SAR 1 month ago

Consulting - Data & Analytics - Data Strategy and Governance- Senior Manager - Hong Kong Manager, Accounting, Reporting and Budgeting IT Product Owner Manager - Multinational Enterprises Manager, Customer Insights & Community Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Analyst, CRM Data Analysis and Automation

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

Analyst, CRM Data Analysis and Automation

1 day ago Be among the first 25 applicants

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

Get AI-powered advice on this job and more exclusive features.

• Extract and prepare data for campaign targeting using Python scripts
• Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
• Ensure accurate and timely delivery of data, with governance well in place
  
  
• Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
• Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
• Support to resolve data automation incident and improve automation efficiency as needed
• Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey
  
  

Responsibilities

Campaign Targeting & Segmentation:

• Extract and prepare data for campaign targeting using Python scripts
• Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
• Ensure accurate and timely delivery of data, with governance well in place
  
  

Event Trigger Data Automation

• Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
• Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
• Support to resolve data automation incident and improve automation efficiency as needed
• Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey
  
  

Customer & Campaign Analysis

• Support the development and enhancement of Power BI dashboard for target audience analysis and campaign performance tracking
• Assist in customer and campaign analysis to uncover insights, summarise key takeaways and support test & learn initiatives for continuous improvement
  
  

Qualifications

• University graduate in Data Analytics, Computer Science, Mathematics, Statistics or related subjects
• Prior working experience in CRM, data and analytics and automation in financial services or consulting firms
• Hands on experience as CRM / Data Analyst with strong skills in Databrick (using Pythons script). Experience with Power BI and SQL is also preferred.
• 2-5 years of relevant working experience
• Attention to details and strong problem-solving skills with a growth mindset to ensure data quality and enable continuous improvement
• Self-motivated and proactive, with a positive attitude
• Advantage with knowledge in Salesforce Marketing Cloud or related digital Marketing Automations platforms
  
  

About AXA Hong Kong And Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.

Click here to learn more about our Benefits ( , Culture ( & Career Development ( level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Get notified about new Customer Relationship Management Analyst jobs in Hong Kong, Hong Kong SAR .

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Analyst, CRM Data Analysis and Automation

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

Analyst, CRM Data Analysis and Automation

1 day ago Be among the first 25 applicants

Join to apply for the Analyst, CRM Data Analysis and Automation role at AXA Hong Kong and Macau

Get AI-powered advice on this job and more exclusive features.

• Extract and prepare data for campaign targeting using Python scripts
• Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
• Ensure accurate and timely delivery of data, with governance well in place
  
• Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
• Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
• Support to resolve data automation incident and improve automation efficiency as needed
• Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey
  

Responsibilities
Campaign Targeting & Segmentation:

• Extract and prepare data for campaign targeting using Python scripts
• Collaborate with internal stakeholders to understand business requirements, define and refine customer segmentation, targeting criteria and journey workflow for customer communications
• Ensure accurate and timely delivery of data, with governance well in place
  

Event Trigger Data Automation

• Automate data extraction and transformation processes for event triggers to enable automatic communications blasting through Salesforce Marketing Cloud
• Ensure automation performs precise and timely data extraction and transfer to Salesforce Marketing Cloud
• Support to resolve data automation incident and improve automation efficiency as needed
• Explore new techniques and best practices from the market to enhance existing customer segmentation and automation journey
  

Customer & Campaign Analysis

• Support the development and enhancement of Power BI dashboard for target audience analysis and campaign performance tracking
• Assist in customer and campaign analysis to uncover insights, summarise key takeaways and support test & learn initiatives for continuous improvement
  

Qualifications

• University graduate in Data Analytics, Computer Science, Mathematics, Statistics or related subjects
• Prior working experience in CRM, data and analytics and automation in financial services or consulting firms
• Hands on experience as CRM / Data Analyst with strong skills in Databrick (using Pythons script). Experience with Power BI and SQL is also preferred.
• 2-5 years of relevant working experience
• Attention to details and strong problem-solving skills with a growth mindset to ensure data quality and enable continuous improvement
• Self-motivated and proactive, with a positive attitude
• Advantage with knowledge in Salesforce Marketing Cloud or related digital Marketing Automations platforms
  

About AXA Hong Kong And Macau
AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.
As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers’ needs and leveraging and investing in technology and digital transformation.
We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.
AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.
Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company.
Click here to learn more about our Benefits ( , Culture ( & Career Development ( level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Insurance

Referrals increase your chances of interviewing at AXA Hong Kong and Macau by 2x

Get notified about new Customer Relationship Management Analyst jobs in Hong Kong, Hong Kong SAR .

Wan Chai District, Hong Kong SAR 1 week ago

Head of Customer Relationship Management (CRM), Product Manager, Asset Management Marketing, Vice President

Central & Western District, Hong Kong SAR 1 day ago

Accenture Song - CRM & Customer Experience Associate Manager Core Business Services - Business Analyst / Business Manager - Hong Kong Senior Business Analyst, Consumer Facing Solution & CRM Business Analyst, Life Insurance (12 month contract) Techno Functional Business Analyst (Claims) (Senior) IT Business Analyst | CRM | Commercial Application Accenture Song - Digital Business Analyst

New Territories, Hong Kong SAR 1 week ago

Hong Kong, Hong Kong SAR HK$45,000.00-HK$46,000.00 4 days ago

Digital Business Analyst - Banking (Up to 35K/mth) Business Analyst (Product Control or Risk background) Senior Business Analyst (Post Trade / Middle Office / Back Office) Business Analyst- Retail Industry 20-28k Business Analyst - Insurance (WFH/Multiple Headcounts)

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Join to apply for the Technical Support (Helpdesk) role at Interactive Brokers

Join to apply for the Technical Support (Helpdesk) role at Interactive Brokers

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Job Description And Responsibilities

IBKR seeks motivated, analytical, and methodical individuals with a background in the financial services industry and a professional demeanor to join an exciting team that is helping to shape one of the world's strongest trading and brokerage brands.

The ideal candidate will be friendly, enjoy helping clients, and be comfortable with new and changing technologies.

Responsibilities

• Handling client inquiries about IBKR's security system via phone, tickets and chat
• Problem management with a focus on security protocols and practices
• Assisting clients in the configuration and use of IBKR's two-factor authentication smartphone app
• Identification and escalation of issues about the secure login of clients using IBKR's smartphone app
  
  

Qualification

• Previous experience in a client service role (fresh graduates able to demonstrate related skills will be considered)
• Experience with Windows and/or macOS and basic office applications
• Experience and knowledge of Android/iOS smartphone operating systems
• Fluency in Cantonese and English (knowing Mandarin is a plus)
  
  

Company Benefits & Perks

• Competitive Salary, annual performance-based bonus and stock grant
• Excellent health and welfare benefits including medical, dental, specialist and inpatient
• Competitive package of Annual Leave
• Daily lunch ordered in-house with a fully stocked kitchen
• Modern offices with multi-monitor setups
• Great work-life balance
• Unique opportunity to gain exposure to global financial products, markets and clientele
• Opportunities for career progression and job scope expansion in a global company with a growing local presence
• Hybrid work arrangement role permitting

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology

Referrals increase your chances of interviewing at Interactive Brokers by 2x

Get notified about new Technical Support Help Desk jobs in Kwun Tong District, Hong Kong SAR .

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