104 Digital Marketing Specialist Global Insurance Firm jobs in Hong Kong

We are looking for a creative and driven Social Media Specialist who is passionate about Web3 and crypto culture. You will manage and grow our presence across major social media platforms, including Telegram, X (Twitter), LinkedIn, and Instagram. Your goal is to engage the community, amplify our brand voice, and increase user interaction through compelling content and conversations.

Key Responsibilities:

• Own and manage our day-to-day social media content across TG, X, LinkedIn, and Instagram.
• Develop and execute content strategies that resonate with the Web3 audience.
• Create engaging content (text, images, short videos/memes, etc.) to drive conversation and user engagement.
• Monitor trends, memes, and industry news to keep our social channels fresh and relevant.
• Interact with our community, respond to comments, and build relationships with users and key influencers.
• Host or support livestreams, AMAs, and other community-facing events when needed.
• Analyze social performance metrics and continuously optimize content strategy.
• Work closely with marketing, product, and community teams to align messaging and campaigns.

Requirements:

• Proven experience managing social media for Web3, crypto, or blockchain projects.
• Deep understanding of the crypto culture, trends, and meme language.
• Strong content creation skills — writing, visuals, and basic video editing.
• Confident public speaker — comfortable hosting livestreams, AMAs, and engaging with the community.
• Highly organized and self-motivated with the ability to work independently.
• Passionate about Web3, blockchain, and decentralized communities.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing

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Southern District, Hong Kong SAR 2 weeks ago

Wan Chai District, Hong Kong SAR 1 week ago

Wan Chai District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 3 weeks ago

Central & Western District, Hong Kong SAR 1 month ago

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1 day ago Be among the first 25 applicants

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.

foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Responsibilities

Job Description

• Lead a group of in-house agents on social media responses to customer inquiries, resolving complaints, and engaging in meaningful conversations to build positive relationships via foodpanda owned social media platforms.
• Ensure that all social media interactions are aligned with the brand's voice and marketplace experience team guidelines.
• Monitor social media channels for customer feedback, ensuring that customer issues or queries are addressed in a timely and proper manner.
• Collaborate closely with other members of the service operations team to provide feedback on process gaps and contact center service.
• Collaborate with the Public Relations, Marketing and other internal teams to ensure that sensitive or negative interactions are handled appropriately.
• Maintain a thorough understanding of internal processes to assess the validity of issues arising from social media claims.
• Track and analyze customer feedback, comments, and sentiment on social platforms to generate actionable insights for improvements to products, services, and experiences.
• Manage and invigorate online communities, encouraging customer engagement and fostering a positive environment.
  
  

• Bachelor’s degree with more than 5 years of experience in stakeholder engagement, customer service, marketing, social media, communications or a relevant field.
• Ability to manage stressful and high-pressure situations and provide viable solutions.
• Ability to adhere to company standards and tones and engage customers.
• Ability to use sound judgment to assess the severity of individual incidents.
• Strong understanding of the local social landscape and customer service nuances.
  
  

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business
• Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Islands District, Hong Kong SAR 2 months ago

Islands District, Hong Kong SAR 8 months ago

Islands District, Hong Kong SAR 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1 day ago Be among the first 25 applicants

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
Responsibilities
Job Description

• Lead a group of in-house agents on social media responses to customer inquiries, resolving complaints, and engaging in meaningful conversations to build positive relationships via foodpanda owned social media platforms.
• Ensure that all social media interactions are aligned with the brand's voice and marketplace experience team guidelines.
• Monitor social media channels for customer feedback, ensuring that customer issues or queries are addressed in a timely and proper manner.
• Collaborate closely with other members of the service operations team to provide feedback on process gaps and contact center service.
• Collaborate with the Public Relations, Marketing and other internal teams to ensure that sensitive or negative interactions are handled appropriately.
• Maintain a thorough understanding of internal processes to assess the validity of issues arising from social media claims.
• Track and analyze customer feedback, comments, and sentiment on social platforms to generate actionable insights for improvements to products, services, and experiences.
• Manage and invigorate online communities, encouraging customer engagement and fostering a positive environment.
  

• Bachelor’s degree with more than 5 years of experience in stakeholder engagement, customer service, marketing, social media, communications or a relevant field.
• Ability to manage stressful and high-pressure situations and provide viable solutions.
• Ability to adhere to company standards and tones and engage customers.
• Ability to use sound judgment to assess the severity of individual incidents.
• Strong understanding of the local social landscape and customer service nuances.
  

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business
• Industries Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at foodpanda by 2x

Islands District, Hong Kong SAR 2 months ago

Islands District, Hong Kong SAR 8 months ago

Islands District, Hong Kong SAR 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

• Create compelling written content on digital media platforms
• Supporting role to develop creative ideas, plans and advice for digital media campaigns
• Closely working with various solution partners and providers
• Perform ad hoc duties as assigned

Requirements

• Degree or above, preferably in Communication, Marketing, Journalism, or Public Relations majors
• 1-2 years of relevant working experience
• Fresh graduates with a passion for digital marketing and creative writing are also welcomed
• Good understanding of social media and digital channel usage
• Be passionate about creative writing and digital marketing
• Well-organized and able to handle multiple projects under a tight schedule
• Strong sense of responsibility, good problem-solving skills with a can-do attitude
• Well-presented with excellent interpersonal and communication skills
• Excellent in both spoken and written English and Chinese with bilingual copywriting skills
• Candidates with more experience will be considered as Senior Creative Specialist
• Immediate available is highly preferred
• 5-day work week, Hybrid and Flextime
• Bank Holidays
• Paid Sick Leave, Birthday Leave & Marriage Leave
• Discretionary Performance Bonus
• Medical and Dental Insurance
• Overtime Meal and Transportation Allowance
• Marriage & Baby Bonus
• Free Snacks & Drinks
• Opportunities for Career Development

To learn more about us, please visit

Application

Please send your creative portfolio and full resume with your current and expected salary by clicking "Apply".

We are an equal opportunity employer and welcome applications from all qualified candidates. All data supplied will be kept strictly confidential and used for employment-related purposes. Only short-listed candidates will be contacted. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.

• Seniority level Entry level

• Employment type Full-time

• Job function Writing/Editing, Advertising, and Marketing
• Industries Advertising Services

Referrals increase your chances of interviewing at CMRS Group (HK) by 2x

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Join to apply for the Strategic Communications Director (Social Media Focused) role at OKX

2 days ago Be among the first 25 applicants

Join to apply for the Strategic Communications Director (Social Media Focused) role at OKX

Get AI-powered advice on this job and more exclusive features.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About The Opportunity

• The Strategic Communications Director will be responsible for designing and executing a comprehensive executive communications strategy that enhances the CEO's visibility and influence on social media. This individual will lead social media strategy, content creation, media engagement, and speechwriting, working closely with senior leadership and cross-functional teams to craft compelling narratives that drive the CEO's thought leadership in blockchain, fintech, and digital assets.
  
  
  

• Social Media Strategy & Oversight: Guide the CEO's social media presence (primarily on X, formerly Twitter), ensuring content strategy aligns with brand objectives, leverages engagement best practices, and responds effectively to real-time industry conversations.
• Executive Thought Leadership: Develop and implement a cohesive communications strategy to elevate the CEO's profile across owned, earned, and paid channels.
• Content Strategy & Development: Lead the creation of high-quality content, including speeches, keynote addresses, op-eds, blog posts, and LinkedIn articles.
• Crisis & Issues Management: Provide strategic counsel and messaging support during high-stakes situations, ensuring consistency and alignment with corporate communications.
• Internal & External Communications: Oversee executive messaging for internal channels, including town halls, employee memos, and strategic company updates.
• Data & Insights: Leverage social listening tools and performance analytics to refine strategy and optimize communication impact.
• Team Leadership & Collaboration: Manage and mentor junior communications staff and liaise with PR, marketing, and business teams to execute communications initiatives effectively.
  
  
  

• 8+ years of experience in executive communications, strategic communications, corporate communications, or related fields.
• Proven track record in managing executive-level social media (particularly X) and building executive IP, including voice development, persona positioning, speechwriting, thought leadership initiatives, and long-term audience growth across digital platforms.
• Deep expertise in Web3, blockchain, fintech, or technology sectors, with the ability to translate complex topics into engaging, accessible narratives.
• Exceptional writing and storytelling skills, with a strong portfolio of executive speeches, op-eds, and long-form content.
• Fluent in English and Mandarin.
• Experience with high-profile executives and global brands in a fast-paced, high-growth environment.
• Data-driven mindset, with experience in social listening, audience insights, and performance optimization.
  
  
  

• Experience managing global executive communications in highly regulated industries.
• Expertise in reputation management, crisis communications, and brand positioning.
• Ability to navigate ambiguity and manage multiple high-priority projects simultaneously.
• Bachelor's or Master's degree from a top-tier university in communications, journalism, business, or a related field.
  
  
  

• Competitive total compensation package
• L&D programs and education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!
  
  
  

• Seniority level Director

• Employment type Full-time

• Job function Research, Management, and Strategy/Planning
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at OKX by 2x

Get notified about new Director of Strategic Communications jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 3 weeks ago

Shenzhen, Guangdong, China CN¥20,000.00-CN¥30,000.00 1 year ago

Hong Kong, Hong Kong SAR HK$70,000.00-HK$100,000.00 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Direct message the job poster from The Edge Partnership - The Edge in Asia

A fast-growing Nasdaq-listed PropTech company is redefining real estate connections through its innovative chat platform. Trusted by 1M+ users, it’s where agents, buyers, and sellers network seamlessly. They are looking for a Technical Project Manager to lead engineering teams, scale infrastructure, and shape the future of real estate tech.

Key Responsibilities:

• Work closely with Tech Lead to develop and manage project schedules, ensuring timely completion of milestones.
• Oversee the governance of Jira and Confluence, ensuring efficient project tracking and documentation.
• Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Collaborate with cross-functional teams to gather requirements and ensure alignment on project goals.
• Maintain comprehensive project documentation, including project plans, status reports, and meeting notes.
• Identify and mitigate project risks, ensuring proactive communication with stakeholders.
• Provide coaching and support to team members in Agile methodologies and best practices.

Job Requirements:

• Bachelor's degree in Business, Computer Science, or a related field.
• 5+ years of experience in software sales or business development.
• Proven experience as a Project Manager, Scrum Master, or in a similar role.
• Strong knowledge of Agile methodologies and Scrum framework.
• Proficiency in project management tools, particularly Jira and Confluence.
• Excellent organizational and scheduling skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Relevant certifications (e.g., Certified ScrumMaster (CSM), Project Management Professional (PMP)) are a plus.

Please email your CV in Word format with job reference no. 15247 to

Please note that due to high application volume, only shortlisted candidates will be contacted. If you do not hear from us within 5 business days, your application was unsuccessful.

• Mid-Senior level

• Full-time

• Information Technology, Product Management, and Project Management

• Information Services, IT Services and IT Consulting, and Technology, Information and Media

Referrals increase your chances of interviewing at The Edge Partnership - The Edge in Asia by 2x.

Get notified about new Technical Project Manager jobs in Hong Kong, Hong Kong SAR .

Join to apply for the Strategic Communications Director (Social Media Focused) role at OKX

2 days ago Be among the first 25 applicants

Join to apply for the Strategic Communications Director (Social Media Focused) role at OKX

Get AI-powered advice on this job and more exclusive features.

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity

• The Strategic Communications Director will be responsible for designing and executing a comprehensive executive communications strategy that enhances the CEO's visibility and influence on social media. This individual will lead social media strategy, content creation, media engagement, and speechwriting, working closely with senior leadership and cross-functional teams to craft compelling narratives that drive the CEO's thought leadership in blockchain, fintech, and digital assets.
  

• Social Media Strategy & Oversight: Guide the CEO's social media presence (primarily on X, formerly Twitter), ensuring content strategy aligns with brand objectives, leverages engagement best practices, and responds effectively to real-time industry conversations.
• Executive Thought Leadership: Develop and implement a cohesive communications strategy to elevate the CEO's profile across owned, earned, and paid channels.
• Content Strategy & Development: Lead the creation of high-quality content, including speeches, keynote addresses, op-eds, blog posts, and LinkedIn articles.
• Crisis & Issues Management: Provide strategic counsel and messaging support during high-stakes situations, ensuring consistency and alignment with corporate communications.
• Internal & External Communications: Oversee executive messaging for internal channels, including town halls, employee memos, and strategic company updates.
• Data & Insights: Leverage social listening tools and performance analytics to refine strategy and optimize communication impact.
• Team Leadership & Collaboration: Manage and mentor junior communications staff and liaise with PR, marketing, and business teams to execute communications initiatives effectively.
  

• 8+ years of experience in executive communications, strategic communications, corporate communications, or related fields.
• Proven track record in managing executive-level social media (particularly X) and building executive IP, including voice development, persona positioning, speechwriting, thought leadership initiatives, and long-term audience growth across digital platforms.
• Deep expertise in Web3, blockchain, fintech, or technology sectors, with the ability to translate complex topics into engaging, accessible narratives.
• Exceptional writing and storytelling skills, with a strong portfolio of executive speeches, op-eds, and long-form content.
• Fluent in English and Mandarin.
• Experience with high-profile executives and global brands in a fast-paced, high-growth environment.
• Data-driven mindset, with experience in social listening, audience insights, and performance optimization.
  

• Experience managing global executive communications in highly regulated industries.
• Expertise in reputation management, crisis communications, and brand positioning.
• Ability to navigate ambiguity and manage multiple high-priority projects simultaneously.
• Bachelor's or Master's degree from a top-tier university in communications, journalism, business, or a related field.
  

• Competitive total compensation package
• L&D programs and education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowances
• Comprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!
  

• Seniority level Director

• Employment type Full-time

• Job function Research, Management, and Strategy/Planning
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at OKX by 2x

Get notified about new Director of Strategic Communications jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 3 weeks ago

Shenzhen, Guangdong, China CN¥20,000.00-CN¥30,000.00 1 year ago

Hong Kong, Hong Kong SAR HK$70,000.00-HK$100,000.00 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Direct message the job poster from The Edge Partnership - The Edge in Asia

A fast-growing Nasdaq-listed PropTech company is redefining real estate connections through its innovative chat platform. Trusted by 1M+ users, it’s where agents, buyers, and sellers network seamlessly. They are looking for a Technical Project Manager to lead engineering teams, scale infrastructure, and shape the future of real estate tech.

Key Responsibilities:

• Work closely with Tech Lead to develop and manage project schedules, ensuring timely completion of milestones.
• Oversee the governance of Jira and Confluence, ensuring efficient project tracking and documentation.
• Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Collaborate with cross-functional teams to gather requirements and ensure alignment on project goals.
• Maintain comprehensive project documentation, including project plans, status reports, and meeting notes.
• Identify and mitigate project risks, ensuring proactive communication with stakeholders.
• Provide coaching and support to team members in Agile methodologies and best practices.

Job Requirements:

• Bachelor's degree in Business, Computer Science, or a related field.
• 5+ years of experience in software sales or business development.
• Proven experience as a Project Manager, Scrum Master, or in a similar role.
• Strong knowledge of Agile methodologies and Scrum framework.
• Proficiency in project management tools, particularly Jira and Confluence.
• Excellent organizational and scheduling skills.
• Strong communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Relevant certifications (e.g., Certified ScrumMaster (CSM), Project Management Professional (PMP)) are a plus.

Please email your CV in Word format with job reference no. 15247 to

Please note that due to high application volume, only shortlisted candidates will be contacted. If you do not hear from us within 5 business days, your application was unsuccessful.

• Mid-Senior level

• Full-time

• Information Technology, Product Management, and Project Management

• Information Services, IT Services and IT Consulting, and Technology, Information and Media

Referrals increase your chances of interviewing at The Edge Partnership - The Edge in Asia by 2x.

Get notified about new Technical Project Manager jobs in Hong Kong, Hong Kong SAR .

Join to apply for the Digital Marketing Specialist role at Mercedes-Benz Hong Kong

Join to apply for the Digital Marketing Specialist role at Mercedes-Benz Hong Kong

• Collaborate closely with the global digital team, serving as the local webmaster responsible for implementing new features and functionalities on the official Mercedes-Benz website.
• Coordinate with external agencies to ensure the continuous maintenance of content and functionality across all official Mercedes-Benz websites and social media accounts.
• Develop and execute digital campaigns that align with local marketing strategies and CRM initiatives to enhance brand visibility and engagement.
• Conduct vigilant monitoring and timely updates of content on the brand's website and social media accounts to ensure the accurate representation of product information and brand messaging.
• Collaborate with cross-functional teams to compile comprehensive integrated campaign performance reports to offer valuable insights and actionable recommendations for future marketing campaign optimization.
• Perform ad-hoc market research and analysis of competitors' activities to stay informed about industry trends and identify marketing opportunities.

Requirements

• University graduate with a major in marketing, business, multimedia design, or related discipline.
• Minimum of 2 years working experience. Prior experience in in-house marketing, media, creative, or web design agency is highly desirable.
• Basic knowledge or experience with Adobe AEM, SEO/SEM, Google Ads, Meta Ads, social media management tools (e.g., Sprinklr), and analytics tools (e.g., Google Analytics 4, Ahrefs).
• Strong analytical skills and attention to detail.
• Excellent teamwork and project management abilities.
• Effective communication skills with a proficient command of spoken and written English and Chinese.
• Passion for automobiles.

We are an equal opportunity employer. The information provided will be treated in strict confidence and only be used for recruitment related purposes. The Company may refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed within 12 months on completion of the recruitment exercise.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with our personal data policies, a copy of which will be provided upon request and correction concerning the personal data will be made upon request.

• Seniority level Associate

• Employment type Full-time

• Job function Art/Creative, Design, and Marketing
• Industries Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Mercedes-Benz Hong Kong by 2x

Wan Chai District, Hong Kong SAR 3 weeks ago

Eastern District, Hong Kong SAR 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.