185 Employee Relations jobs in Hong Kong

Join to apply for the Manager, Customer Relations role at AXA Hong Kong and Macau

2 days ago Be among the first 25 applicants

Join to apply for the Manager, Customer Relations role at AXA Hong Kong and Macau

Direct message the job poster from AXA Hong Kong and Macau

About AXA Hong Kong and Macau

AXA Hong Kong and Macau is a member of the AXA Group, a leading global insurer with presence in 50 markets and serving 95 million customers worldwide. Our purpose is to act for human progress by protecting what matters.

As one of the most diversified insurers in Hong Kong, we offer integrated solutions across Life, Health and General Insurance. We are the largest General Insurance provider and a major Health and Employee Benefits provider. Our aim is to not only be the insurer to provide comprehensive protection to our customers, but also a holistic partner to the individuals, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer experience enrichment, which is achieved through actively listening to our customers' needs and leveraging and investing in technology and digital transformation.

We embrace our responsibility to be a driving force against climate change and a force for good to create shared value for our community. We are proud to be the first to address the importance of mental health through different products and services and thought leading iconic research. Our overall Sustainability Strategy, with emphasis on climate strategy and biodiversity commitment, is developed based on TCFD recommendations. We are committed to integrating environmental, social and governance factors across our business and strive to contribute to a sustainable future through 3 distinct roles - as an investor, an insurer and an exemplary company.

AXA is an equal opportunity employer. We are committed to promoting Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued. We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximise their personal potential.

Our people strategies are designed to enhance employee well-being and professional growth, ultimately empowering them to excel within the company. Click here to learn more about our Benefits ( , Culture ( & Career Development (

Responsibilities:

• Manage & lead the complaint team to handle complaints in relation to our insurance products in Life and General Insurance so as to maintain the professional image of AXA
• Handle Life and General Insurance complaints, adhere to operating guidelines, work within delegated authorities, meet departmental SLA targets and pass periodic independent quality control reviews.
• Handle and investigate complaint cases from direct customers and regulators
• Perform acknowledgement, investigation on entitlement, resolution and response
• Involve operations/distribution for case information, root cause reason and execution of approved actions.
• Be responsible for following complaints operating guidelines including delegated authorities for resolution and compensation.
• Be responsible for identifying problems & clarifying the complaints and making recommendations for future improvement
• Work in conjunction with Customer Service, Marketing, Compliance, Legal, Distribution and Operations, to provide resolutions and responses.
• Provide the coaching to junior members
• Participate in projects that relevant to customer complaints

Qualifications:

• Relevant working experience in insurance or banking industry is an advantage
• Minimum 4 years of working experience in Customer Services or Complaint handling in Insurance products
• Strong analytical, logical, negotiation and problem solving skills
• Good communication and interpersonal skills
• Excellent written English and Chinese correspondence skill
• Good verbal communication in English, Cantonese and Mandarin

• Seniority level Associate

• Employment type Full-time

• Job function Consulting and Customer Service
• Industries Insurance Carriers and Insurance

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Get notified about new Customer Service Manager jobs in Wong Chuk Hang, Hong Kong SAR .

Kwun Tong District, Hong Kong SAR 1 year ago

Shenzhen, Guangdong, China CN¥18,000.00-CN¥22,000.00 2 years ago

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Join to apply for the Developer Relations (DevRel) role at Holdex

1 week ago Be among the first 25 applicants

Join to apply for the Developer Relations (DevRel) role at Holdex

The Role of DevRel

It is all about scaling our developer relations efforts. Since DevRel is a broad topic, you will find yourself working on creating and maintaining our documentation, collecting and organizing feedback from the community, kickstarting partnerships, and much more. The plan and tactics are up to you but make sure they are aligned with our goals to build the product our users love!

In This Role, You Will

• Become the voice of our community. Make yourself known in the community. Capture important feedback and insights for our development team. Find new ways to engage with the community.
• Take responsibility as an expert. Lead by example, understand all the aspects of our product, and contribute top-notch practices to raise the quality bar. Manage open issues pushed by the community, convert knowledge into documentation, and ensure end-to-end results.
• Grow our community. Inspire it with demos, blog posts, tutorials, and other content. Write and share changelog entries on social media channels.
• Scout new contributors. As a part of our growth, we need your help identifying and scouting new developers and bounty hunters.
  
  

• You are a leader, and a great communicator, and know your audience. You have several years of experience in building developer communities. You also have a toolkit of methods and practices you can implement in our company.
• You have a strong understanding of technical communities, empathy for developers’ challenges, and multiple experiences with them yourself.
• You are an expert in the modern dev stack. You have built complex apps before, and you understand what it means to work within a framework.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Kwun Tong District, Hong Kong SAR 7 months ago

Kwun Tong District, Hong Kong SAR 3 days ago

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2 days ago Be among the first 25 applicants

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Direct message the job poster from China Telecom Global

The Carrier Relations Manager is responsible for selling connectivity solutions, IP Transit services, Colocation services and other emerging services to other telecom operators. This role involves negotiating contracts, managing key accounts, and driving revenue growth through strategic partnerships. The ideal candidate has deep industry knowledge, strong negotiation skills, and a good record in wholesale.

Key Responsibilities:

• Identify and pursue new wholesale opportunities
• Negotiate contracts with carriers and operators to maximize profitability

2. Account & Relationship Management

• Serve as the primary point of contact for key accounts (e.g., carriers, ISPs)
• Strengthen relationships with existing clients through proactive engagement and problem-solving
• Collect market intelligence and competitor offerings to position services effectively .
• Collaborate with marketing and product teams to prepare market analysis.

4. Operational Coordination

• Work with internal teams to ensure smooth implementation of services (e.g., network provisioning, troubleshooting) .
• Work with billing team to ensure on time customer payment.

5. New Business Development

• Hunt for and onboard new carrier partners globally
• May attend industry events to expand networks

Qualifications & Skills:

• Bachelor’s degree in Business, Telecommunications, or related field.
• 3+ years in wholesale telecom sales, carrier relations, or telecom solutions .
• Proven track record of meeting sales quotas and managing high-value accounts .
• Proficient in Chinese Mandarin/Cantonese and English.
• Exceptional negotiation and communication skills .
• Ability to work in a fast-paced, target-driven environment .
• Travel required for client meetings or industry events .

• Seniority level Associate

• Employment type Full-time

• Industries Telecommunications

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Job Opportunities Guest Relations Officer Job Details Business Unit The Mira Hong Kong
Job ID MIRA-FD-GRO-202547
Post Date 2 Jun 2025
Application Deadline 30 Jun 2025
Job Description The Job

• Greet guest upon arrival and departure
• Handle guest check-in, check-out and render accurate information to guest upon inquiry
• Provide assistance at club floor counter and the lounge

• A minimum of diploma in education level in Hotel studies
• 1 year hotel operations experience, preferably in Front Office or Guest Relations area; fresh graduate may be considered
• Excellent command in English and Chinese (Mandarin)
• Energetic with passion, with cheerful and hospitable personalities
• Excellent interpersonal and communication skills with friendly and guest-oriented attitude

Interested parties, please send your application with expected salary to Human Resources Manager by:

E-mail: (in word format)
WhatsApp: 6388-5210
Call: 2315-5817

Personal data collected will be used only for recruitment purpose. We are an equal opportunity employer.

Join to apply for the Developer Relations Engineer role at Monad Foundation

3 days ago Be among the first 25 applicants

Join to apply for the Developer Relations Engineer role at Monad Foundation

The Monad Foundation is a team of dedicated ecosystem and community builders who are on a mission to massively grow the impact of decentralized tech. We believe that the Monad blockchain--the performant and parallel EVM Layer 1--will help decentralized apps eat the world.

The Role

We are looking for a Developer Relations Engineer to focus on growing and supporting Monad’s early builder community. You will unlock a community of ambitious builders by giving them the tools and resources to build successful apps in the Monad ecosystem.

What You Will Do

• Design, develop, and maintain high-quality, production-ready sample applications and reference implementations on Monad. These projects will serve as the benchmark for best practices, demonstrating optimal architecture, security, and user experience for other developers
• Create and distribute high-impact educational resources (e.g., insightful blog posts, engaging videos, practical tooling derived from your builds, comprehensive tutorials, clear documentation) that showcase best practices and efficient workflows, using your exemplary apps as case studies
• Share your expertise, learnings, and the "why" behind your applications with the developer community through presentations at conferences, workshops, webinars, and in-depth code walkthroughs
• Translate your hands-on building experiences and technical insights into actionable feedback for our product and engineering teams, directly influencing the Monad roadmap and tooling
• Leverage your deep development experience to create guides and architectural blueprints that offer strong, well-reasoned opinions on the best ways to build robust and scalable applications on Monad
  
  

• 2+ years in developer relations at a web3 company
• 2+ years of software development experience, marked by a strong portfolio of shipped applications where you played a key role in design and implementation. Throughout these years, you have cultivated and consistently demonstrated a passion for writing clean, maintainable, well-documented code, and instinctively architect solutions designed to serve as robust and clear examples for other developers.
• You profoundly understand the challenges developers face and are driven to create solutions, code examples, and resources that genuinely improve their productivity and the quality of their work
• You possess a natural curiosity for trying out different development tools, frameworks, and platforms, and can critically assess their impact on the development lifecycle and final product
• You've formed strong, evidence-based opinions on what makes a great developer experience and robust application architecture, and can effectively communicate how tools and platforms can be improved
• Prior app development experience, as evidenced with personal and professional projects (e.g. Github, Hackathons)
• Degree in Computer Science/Engineering or equivalent experience
  
  

• Low ego
• Independence
• Organizational skills
• Extremely strong work ethic
• A desire to bring people together
• Enthusiasm for Monad’s mission of helping decentralization scale
  
  

• Public speaking or teaching experience
• Hackathon circuit experience, as a participant!
• Existing relationships with builder communities, incubators, or university blockchain groups
  
  

• Challenging problems. You’ll work on extremely challenging problems with massive impact.
• Huge opportunity. The Ethereum Virtual Machine (EVM) standard is ubiquitous, but existing EVM-compatible chains are slow and bandwidth-constrained. Monad’s core innovations offer developers the best of both worlds (portability and performance) and are a game-changer for mass user adoption in crypto.
• The right team. You’ll be part of an exceptional and highly-motivated team
• Culture. We’re a lean team working together to achieve very ambitious goals. We are united in our culture of collaboration, low ego, and high-quality output. As an early member of our team, you’ll help continue to shape our culture.
  
  

• Seniority level Entry level

• Employment type Full-time

• Industries Blockchain Services

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Join to apply for the Guest Relations Officer role at New World Millennium Hong Kong Hotel

Each day is full of opportunities to enrich the lives of our guests and colleagues, create new experiences, and make new discoveries. With us, it’s not just a career, but a deeply rewarding journey.

New World Millennium Hong Kong Hotel is now looking for extraordinary talent to join us.

• Provide courteous, professional, and efficient service at all times
• Be responsible for check-in and check-out procedures
• Respond to guest requests efficiently
• Actively promote the hotel’s facilities and services
• Establish strong connections with guests to build positive relationships

• Higher Diploma or above in Hotel Management or related discipline
• Willingness to take on challenges in different roles within front office operations
• Courteous, service-oriented, with a pleasant personality
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office applications and Opera System

• Entry level

• Full-time

• Customer Service

• Hospitality

Join to apply for the Developer Relations Engineer role at Canonical

1 day ago Be among the first 25 applicants

Join to apply for the Developer Relations Engineer role at Canonical

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As the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises.

We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. We hope both to communicate our vision and products for better open source development experiences, and also to have a better feedback loop from those audiences to shape our offerings and priorities.

A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions. Like our audience, a Developer Relations Engineer is never satisfied with the status quo, and is driven by an insatiable curiosity to find better ways to get things done. They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them. They stay current with tech trends and provide insights and guidance while fostering innovation.

To improve your chances of success in this application, read our advice on how to get a job at Canonical.

Location : we are building our initial DevRel team in Europe, Middle East, African and American time zones

What your day will look like

In a typical day, a developer relations engineer might:

• take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
• maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
• work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
• help solve specific technical problems that users or colleagues have identified
• contribute to technical documentation to ensure that developer users' needs are met there
• work on technical articles, presentations or workshops
• identify new opportunities and directions for improvement in the developer experience we provide
• present at conferences, meetups or technical events
  
  

• is a programmer or developer with a demonstrable passion for and engagement in open-source software
• has worked with real-world challenges developing and deploying software using Linux
• has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
• understands current software packing issues and trends in the Linux ecosystem
• has been a contributor to open-source communities, software and documentation
• is an engaging, vivacious speaker and presenter
• can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
• builds trust, relationships and confidence
• is willing to travel globally twice a year for company events, as well as to upstream and partner events
  
  

• previous experience in a developer advocacy or community role
• in-depth familiarity with Ubuntu and the Canonical ecosystem of products
  
  

• Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Get notified about new Developer jobs in Hong Kong SAR .

Hong Kong SAR $28,000.00-$5,500.00 3 weeks ago

Hong Kong SAR 4,800.00- 7,200.00 2 weeks ago

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Join to apply for the Developer Relations Engineer role at Canonical

1 day ago Be among the first 25 applicants

Join to apply for the Developer Relations Engineer role at Canonical

Get AI-powered advice on this job and more exclusive features.

As the publisher of Ubuntu we serve millions of developers, building for the cloud, IoT and data science. We aim to make open source easier and more reliable for innovators and enterprises.
We have created a new Developer Relations team to engage directly with open source communities and developer-centric organisations. We hope both to communicate our vision and products for better open source development experiences, and also to have a better feedback loop from those audiences to shape our offerings and priorities.
A Developer Relations Engineer is a technical expert, strategist and communicator with deep empathy for developers. This discipline combines practical engineering skills with firm diplomacy across organisational boundaries, in both directions. Like our audience, a Developer Relations Engineer is never satisfied with the status quo, and is driven by an insatiable curiosity to find better ways to get things done. They are problem-solvers and inventors, who understand people's needs and love the way that tools can be adapted to meet them. They stay current with tech trends and provide insights and guidance while fostering innovation.
To improve your chances of success in this application, read our advice on how to get a job at Canonical.
Location : we are building our initial DevRel team in Europe, Middle East, African and American time zones
What your day will look like
In a typical day, a developer relations engineer might:

• take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise
• maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more
• work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches
• help solve specific technical problems that users or colleagues have identified
• contribute to technical documentation to ensure that developer users' needs are met there
• work on technical articles, presentations or workshops
• identify new opportunities and directions for improvement in the developer experience we provide
• present at conferences, meetups or technical events
  

• is a programmer or developer with a demonstrable passion for and engagement in open-source software
• has worked with real-world challenges developing and deploying software using Linux
• has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)
• understands current software packing issues and trends in the Linux ecosystem
• has been a contributor to open-source communities, software and documentation
• is an engaging, vivacious speaker and presenter
• can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding
• builds trust, relationships and confidence
• is willing to travel globally twice a year for company events, as well as to upstream and partner events
  

• previous experience in a developer advocacy or community role
• in-depth familiarity with Ubuntu and the Canonical ecosystem of products
  

• Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004!
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues from your team and others
• Priority Pass for travel and travel upgrades for long haul company events
  

• Seniority level Entry level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

Get notified about new Developer jobs in Hong Kong SAR .

Hong Kong SAR $28,000.00-$5,500.00 3 weeks ago

Hong Kong SAR 4,800.00- 7,200.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

• Greet guest upon arrival and departure
• Handle guest check-in, check-out and render accurate information to guest upon inquiry
• Provide assistance at club floor counter and the lounge

• A minimum of diploma in education level in Hotel studies
• 1 year hotel operations experience, preferably in Front Office or Guest Relations area; fresh graduate may be considered
• Excellent command in English and Chinese (Mandarin)
• Energetic with passion, with cheerful and hospitable personalities
• Excellent interpersonal and communication skills with friendly and guest-oriented attitude

Interested parties, please send your application with expected salary to Human Resources Manager by:

E-mail: (in word format)
WhatsApp: 6388-5210
Call: 2315-5817

Personal data collected will be used only for recruitment purpose. We are an equal opportunity employer.