76 IT Agent jobs in Hong Kong

Join to apply for the Reservations Agent / Senior Reservations Agent role at Dorsett Kai Tak Hong Kong

3 days ago Be among the first 25 applicants

Join to apply for the Reservations Agent / Senior Reservations Agent role at Dorsett Kai Tak Hong Kong

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The new 373-room Dorsett Hotel flagship is inspired by the location’s dreamy Marina lifestyle and the ocean. Catering to both leisure and longer-staying business travellers alike, our suites offer pantry and light cooking facilities, and interconnecting options. Dorsett Kai Tak features two Presidential Suites, each with its own private terrace and the Presidential Harbour View Pool Suite housing its own 10m lap pool. Other hotel facilities include an outdoor rooftop bar and pool, 100 square metre fitness centre, and double-height ceiling grand ballroom.
For the guest arriving from the cruise terminal, the Hotel will offer a smooth transition to an atmosphere that echoes the magical time at sea; for the staycation patron, the Hotel will give the opportunity to dream of a Marina lifestyle without leaving Hong Kong
Responsibilities

• Ensure all reservation enquires are followed throughtoutly
• Maintain reservation records and guest database
• Handle incoming calls promptly and in professional manner
  

• Diploma or above in Hospitality Management or related disciplines
• Courteous and service oriented
• Excellent interpersonal and communications skills
• Conversant in both oral and written English and Chinese (including Cantonese and Putonghua)
• Fresh university graduates are welcome
• Candidate with more experience can apply for Senior Reservations Agent
  

• Seniority level Entry level

• Employment type Other

• Job function General Business
• Industries Hospitality

Referrals increase your chances of interviewing at Dorsett Kai Tak Hong Kong by 2x

Get notified about new Reservations Agent jobs in Hong Kong SAR .

Hong Kong, Hong Kong SAR HK$25,000.00-HK$28,000.00 5 days ago

Wan Chai District, Hong Kong SAR 3 weeks ago

Central & Western District, Hong Kong SAR 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

4 days ago Be among the first 25 applicants

Culture Focused / Environment & Sustainability / Diversity & Inclusion / Professional Development and Giving Back are Core values of Mondrian Hong Kong, a luxury lifestyle hotel brand in Tsim Sha Tsui.

Mondrian is a way of travel.

With its groundbreaking design and progressive programming, it is a “must-visit” destination for locals and travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, known for innovation and creativity. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. At Mondrian, anything you want is yours—and we do it with an international level of service, everywhere.

Award winning Mondrian Hong Kong is the companies first opening in Greater China featuring 324 guest rooms and suites, two unique F&B outlets, In Room Dining, Art Space and RoofGarden.

Part of Ennismore, a joint venture with Accor, and the world’s fastest-growing lifestyle hospitality company, comprising 17 brands and 2 independent F&B groups. 160+ open hotels with 100+ in the pipeline, and 500+ restaurants and bars with 400+ in the pipeline.

Who we are looking for?

We are looking for people who enjoy fun and laughter at work and are excited about a new brand and the company's amazing future growth and development opportunities. Someone who loves working as part of a team , who embodies integrity and compassion, can adapt to change in a fast-paced environment, enjoys exploring new things beyond the tried and tested and is driven by success.

What will you do?

• To handle all guest inquiries and deliver up-to-standard service
• To perform and respond for accurately processing reservations with details, checking availability, and confirming the booking in the reservations system
• To provide excellent customer service following the Hotel’s standards in all emails and phone calls
• To raise and communicate with the team and other departments for any special guest arrangement and request
• To familiarize the information on the Hotel’s facilities, amenities, service, and standard
• To follow and implement the hotel’s strategies
• To perform any other ad hoc tasks, reports, and duties assigned by the supervisor
• To work on shift and be flexible about working on weekends or public holidays

Knowledge and skills

• Certificate / Diploma or above education qualification in Hotel Management, Business Administration, or related field
• Fresh graduates with passion are also welcome
• Relevant experience in the reservations / front office is preferable
• Fluent in English and Mandarin
• Proficiency in Microsoft Office software: Word, Excel and PowerPoint. Knowledge of Opera Cloud is an advantage

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries Hospitality and Consumer Services

Referrals increase your chances of interviewing at Mondrian Hong Kong by 2x

Get notified about new Reservations Agent jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Reservations Agent role at Royal View .

Energetic and motivated professionals are invited to join the team of a deluxe 688-room hotel / serviced apartment complex in Ting Kau. The property is a subsidiary of Sun Hung Kai Properties Limited. We are now inviting high-caliber candidates to fill the following position.

• Introduce hotel products and services to guests
• Record and process reservations made through various booking channels
• Prepare reservations reports as requested
• Handle enquiries and phone calls

• Certificate / Diploma in Hospitality Management, Tourism, or related disciplines
• At least 1 year of hotel reservations or operator experience preferred
• More experience may qualify for Senior Reservations Agent
• Proficiency in computer operation and MS Office
• Good command of spoken Cantonese, English, and Mandarin

We offer Annual Leave, Medical & Hospitalization Scheme, Discretionary Bonus, Duty Meal, and Free Shuttle Bus Service for qualified candidates.

Please send your application letter and full resume, including current and expected salary, to the Human Resources Department.

Email: (email redacted), apply via Company website, WhatsApp 64668339, or through CTgoodjobs. Apply Now .

Address: 353 Castle Peak Road, Ting Kau, Tsuen Wan, N.T.

For more details, visit our website: .

(All personal data collected will be treated in strict confidence and used solely for recruitment purposes.)

• Seniority level: Entry level
• Employment type: Other
• Job function: General Business
• Industries: Hospitality

Referrals increase your chances of interviewing at Royal View by 2x.

Sign in to set job alerts for “Reservations Agent” roles.

Location: Central & Western District, Hong Kong SAR

Join to apply for the Reservations Agent role at Hyde Johannesburg Rosebank .

This is a full-time, entry-level position in the hospitality industry, requiring 2-3 years of experience and fluency in English and Mandarin. The role involves handling guest inquiries, processing reservations, providing excellent customer service, and working flexible shifts including weekends and public holidays. Candidates should have a degree in Hotel Management, Business Administration, or related fields, and proficiency in Microsoft Office. Knowledge of Opera Cloud is an advantage.

We offer competitive remuneration, benefits, travel perks, F&B discounts, and opportunities for fast career growth. Interested applicants must submit their resume in PDF, DOC, or DOCX format, not exceeding 2MB, along with their personal details and responses to application questions.

Join us and be part of a vibrant team at Mondrian, a brand known for innovation, creativity, and cultural immersion in the hospitality scene.

Join to apply for the Reservations Agent role at Nina Hospitality

4 days ago Be among the first 25 applicants

Join to apply for the Reservations Agent role at Nina Hospitality

Get AI-powered advice on this job and more exclusive features.

Apply now »

• Start apply with LinkedIn
• Apply Now
• Please wait.
  
  

• Handle all reservations enquiry via fax / email / calls and prepare reservations confirmation;
• Ensure fulfillment of needs and requirements of guests who obtained prior reservations;
• Record and file all reservation correspondence neatly and accurately on prescribed forms or folders;
• Create and manage rates and packages configured in PMS;
• Verify the reservation correspondence accurately and neatly and follow up for any missing correspondence before guest arrival;
• Actively listen to and resolve complaints and provide assistance to the Reservation Manager.
  
  

• Provide professional reservation services in a pleasant and efficient manner.
• Handle reservation requests, amendments and cancellations from all sources globally.
• Confirm and/or turn down reservation requests for accommodation.
• Hold rooms for reservations with special requests as per superiors’ instruction.
• Reconfirm reservation 24 hours before arrival.
• Coordinate with Sales Department on group booking arrangements.
• Keep all correspondence and documents in an accurate and timely manner.
• Target on revenue maximization by increasing room occupancy and upselling.
• Alert superiors to any sudden change of room occupancy or rate.
• Prepare weekly and/or monthly statistical reports.
• Sustain a professional corporate image at all times.
• Perform other duties as and when assigned by superiors and the Management.
  
  

• Diploma or above in Hotel Management;
• Working experiences in hotel industry is preferred;
• Good communication, interpersonal, and selling skills;
• Strong telephone and computer etiquette;
• Proficiency in written and spoken English, Mandarin, Cantonese;
• Familiar with PMS is an advantage
  
  

• Start apply with LinkedIn
• Apply Now
• Please wait.

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Hospitality

Referrals increase your chances of interviewing at Nina Hospitality by 2x

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 8 months ago

Kwun Tong District, Hong Kong SAR 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Reservations Agent role at Nina Hospitality

4 days ago Be among the first 25 applicants

Join to apply for the Reservations Agent role at Nina Hospitality

Get AI-powered advice on this job and more exclusive features.

Apply now »

• Start apply with LinkedIn
• Apply Now
• Please wait.
  

• Handle all reservations enquiry via fax / email / calls and prepare reservations confirmation;
• Ensure fulfillment of needs and requirements of guests who obtained prior reservations;
• Record and file all reservation correspondence neatly and accurately on prescribed forms or folders;
• Create and manage rates and packages configured in PMS;
• Verify the reservation correspondence accurately and neatly and follow up for any missing correspondence before guest arrival;
• Actively listen to and resolve complaints and provide assistance to the Reservation Manager.
  

• Provide professional reservation services in a pleasant and efficient manner.
• Handle reservation requests, amendments and cancellations from all sources globally.
• Confirm and/or turn down reservation requests for accommodation.
• Hold rooms for reservations with special requests as per superiors’ instruction.
• Reconfirm reservation 24 hours before arrival.
• Coordinate with Sales Department on group booking arrangements.
• Keep all correspondence and documents in an accurate and timely manner.
• Target on revenue maximization by increasing room occupancy and upselling.
• Alert superiors to any sudden change of room occupancy or rate.
• Prepare weekly and/or monthly statistical reports.
• Sustain a professional corporate image at all times.
• Perform other duties as and when assigned by superiors and the Management.
  

• Diploma or above in Hotel Management;
• Working experiences in hotel industry is preferred;
• Good communication, interpersonal, and selling skills;
• Strong telephone and computer etiquette;
• Proficiency in written and spoken English, Mandarin, Cantonese;
• Familiar with PMS is an advantage
  

• Start apply with LinkedIn
• Apply Now
• Please wait.

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Hospitality

Referrals increase your chances of interviewing at Nina Hospitality by 2x

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 8 months ago

Kwun Tong District, Hong Kong SAR 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

4 days ago Be among the first 25 applicants

Culture Focused / Environment & Sustainability / Diversity & Inclusion / Professional Development and Giving Back are Core values of Mondrian Hong Kong, a luxury lifestyle hotel brand in Tsim Sha Tsui.

Mondrian is a way of travel.

With its groundbreaking design and progressive programming, it is a “must-visit” destination for locals and travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, known for innovation and creativity. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. At Mondrian, anything you want is yours—and we do it with an international level of service, everywhere.

Award winning Mondrian Hong Kong is the companies first opening in Greater China featuring 324 guest rooms and suites, two unique F&B outlets, In Room Dining, Art Space and RoofGarden.

Part of Ennismore, a joint venture with Accor, and the world’s fastest-growing lifestyle hospitality company, comprising 17 brands and 2 independent F&B groups. 160+ open hotels with 100+ in the pipeline, and 500+ restaurants and bars with 400+ in the pipeline.

Who we are looking for?

We are looking for people who enjoy fun and laughter at work and are excited about a new brand and the company's amazing future growth and development opportunities. Someone who loves working as part of a team , who embodies integrity and compassion, can adapt to change in a fast-paced environment, enjoys exploring new things beyond the tried and tested and is driven by success.

What will you do?

• To handle all guest inquiries and deliver up-to-standard service
• To perform and respond for accurately processing reservations with details, checking availability, and confirming the booking in the reservations system
• To provide excellent customer service following the Hotel’s standards in all emails and phone calls
• To raise and communicate with the team and other departments for any special guest arrangement and request
• To familiarize the information on the Hotel’s facilities, amenities, service, and standard
• To follow and implement the hotel’s strategies
• To perform any other ad hoc tasks, reports, and duties assigned by the supervisor
• To work on shift and be flexible about working on weekends or public holidays

Knowledge and skills

• Certificate / Diploma or above education qualification in Hotel Management, Business Administration, or related field
• Fresh graduates with passion are also welcome
• Relevant experience in the reservations / front office is preferable
• Fluent in English and Mandarin
• Proficiency in Microsoft Office software: Word, Excel and PowerPoint. Knowledge of Opera Cloud is an advantage

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service
• Industries Hospitality and Consumer Services

Referrals increase your chances of interviewing at Mondrian Hong Kong by 2x

Get notified about new Reservations Agent jobs in Hong Kong, Hong Kong SAR .

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 8 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Reservations Agent role at Royal View .

Energetic and motivated professionals are invited to join the team of a deluxe 688-room hotel / serviced apartment complex in Ting Kau. The property is a subsidiary of Sun Hung Kai Properties Limited. We are now inviting high-caliber candidates to fill the following position.

• Introduce hotel products and services to guests
• Record and process reservations made through various booking channels
• Prepare reservations reports as requested
• Handle enquiries and phone calls

• Certificate / Diploma in Hospitality Management, Tourism, or related disciplines
• At least 1 year of hotel reservations or operator experience preferred
• More experience may qualify for Senior Reservations Agent
• Proficiency in computer operation and MS Office
• Good command of spoken Cantonese, English, and Mandarin

We offer Annual Leave, Medical & Hospitalization Scheme, Discretionary Bonus, Duty Meal, and Free Shuttle Bus Service for qualified candidates.

Please send your application letter and full resume, including current and expected salary, to the Human Resources Department.

Email: (email redacted), apply via Company website, WhatsApp 64668339, or through CTgoodjobs. Apply Now .

Address: 353 Castle Peak Road, Ting Kau, Tsuen Wan, N.T.

For more details, visit our website:

(All personal data collected will be treated in strict confidence and used solely for recruitment purposes.)

• Seniority level: Entry level
• Employment type: Other
• Job function: General Business
• Industries: Hospitality

Referrals increase your chances of interviewing at Royal View by 2x.

Sign in to set job alerts for “Reservations Agent” roles.

Location: Central & Western District, Hong Kong SAR

Join to apply for the Reservations Agent role at Hyde Johannesburg Rosebank .

This is a full-time, entry-level position in the hospitality industry, requiring 2-3 years of experience and fluency in English and Mandarin. The role involves handling guest inquiries, processing reservations, providing excellent customer service, and working flexible shifts including weekends and public holidays. Candidates should have a degree in Hotel Management, Business Administration, or related fields, and proficiency in Microsoft Office. Knowledge of Opera Cloud is an advantage.

We offer competitive remuneration, benefits, travel perks, F&B discounts, and opportunities for fast career growth. Interested applicants must submit their resume in PDF, DOC, or DOCX format, not exceeding 2MB, along with their personal details and responses to application questions.

Join us and be part of a vibrant team at Mondrian, a brand known for innovation, creativity, and cultural immersion in the hospitality scene.