4 IT Assistance jobs in Hong Kong

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Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds, and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Job Description And Responsibilities

IBKR seeks motivated, analytical, and methodical individuals with a background in the financial services industry and a professional demeanor to join an exciting team that is helping to shape one of the world's strongest trading and brokerage brands.

The ideal candidate will be friendly, enjoy helping clients, and be comfortable with new and changing technologies.

Responsibilities

• Handling client inquiries about IBKR's security system via phone, tickets, and chat
• Problem management with a focus on security protocols and practices
• Assisting clients in the configuration and use of IBKR's two-factor authentication smartphone app
• Identification and escalation of issues about the secure login of clients using IBKR's smartphone app

Qualifications

• Previous experience in a client service role (fresh graduates able to demonstrate related skills will be considered)
• Experience with Windows and/or macOS and basic office applications
• Experience and knowledge of Android/iOS smartphone operating systems
• Fluency in Cantonese and English (knowing Mandarin is a plus)

Company Benefits & Perks

• Competitive Salary, annual performance-based bonus, and stock grant
• Excellent health and welfare benefits including medical, dental, specialist, and inpatient coverage
• Competitive package of Annual Leave
• Daily lunch ordered in-house with a fully stocked kitchen
• Modern offices with multi-monitor setups
• Great work-life balance
• Opportunities to gain exposure to global financial products, markets, and clientele
• Opportunities for career progression and job scope expansion in a global company with a growing local presence
• Hybrid work arrangement role permitted

• Entry level

• Full-time

• Other, Information Technology, and Management

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Kowloon City District, Hong Kong SAR 1 month ago

Hong Kong SAR HK$16,000 - HK$7,999 2 days ago

Hong Kong SAR HK 12,000 - HK 13,999 4 days ago

Join to apply for the Assistance Technical Services Manager (Public Riding School - MEP) role at The Hong Kong Jockey Club .

The primary purpose of this job is to plan, implement, and supervise the operation and maintenance of buildings, fixtures & fittings, mechanical & electrical plant, A/V & minor IT facilities or equipment, and facilities management soft services such as cleaning, security, landscaping, and pest control in Public Riding Schools (Tuen Mun, Lei Yue Mun, and Pok Fu Lam). Ensuring all installations meet technical and safety standards, and contributing to minor addition, replacement, and improvement works to provide safe, efficient, and cost-effective premises.

Supervise a team of technical staff to ensure all facilities are maintained in good condition for smooth operation in Public Riding Schools.

• Operate, maintain & improve building installations to meet operational needs.
• Plan and oversee 24/7 operation of building systems ensuring safety and statutory compliance.
• Develop, train, and supervise a diverse team; review operations, service standards, and manpower deployment.
• Implement preventive and corrective maintenance to minimize operational disruptions.
• Assist in asset reviews, budgeting, and capital works planning.
• Coordinate with consultants and contractors, supervise their work within budget and schedule.
• Establish design criteria, prepare technical drawings, specifications, and monitor minor renovation works.
• Handle staff conflicts and motivate team members.

• Degree in building services or electrical/mechanical engineering; professional qualification preferred (e.g., HKIE, CIBSE, IFMA, IMechE, IEE).
• At least 8 years of facilities or property management experience, familiar with building services and engineering technology.
• Experience in facilities management in properties.

The appointment level will depend on qualifications and experience.

Please send your resume, expected salary, and job reference via the Apply Now button. We are an equal opportunity employer. Personal data will be used in accordance with the Club's privacy notice, available upon request.

Join to apply for the Assistance Technical Services Manager (Public Riding School - MEP) role at The Hong Kong Jockey Club .

The primary purpose of this job is to plan, implement, and supervise the operation and maintenance of buildings, fixtures & fittings, mechanical & electrical plant, A/V & minor IT facilities or equipment, and facilities management soft services such as cleaning, security, landscaping, and pest control in Public Riding Schools (Tuen Mun, Lei Yue Mun, and Pok Fu Lam). Ensuring all installations meet technical and safety standards, and contributing to minor addition, replacement, and improvement works to provide safe, efficient, and cost-effective premises.

Supervise a team of technical staff to ensure all facilities are maintained in good condition for smooth operation in Public Riding Schools.

• Operate, maintain & improve building installations to meet operational needs.
• Plan and oversee 24/7 operation of building systems ensuring safety and statutory compliance.
• Develop, train, and supervise a diverse team; review operations, service standards, and manpower deployment.
• Implement preventive and corrective maintenance to minimize operational disruptions.
• Assist in asset reviews, budgeting, and capital works planning.
• Coordinate with consultants and contractors, supervise their work within budget and schedule.
• Establish design criteria, prepare technical drawings, specifications, and monitor minor renovation works.
• Handle staff conflicts and motivate team members.

• Degree in building services or electrical/mechanical engineering; professional qualification preferred (e.g., HKIE, CIBSE, IFMA, IMechE, IEE).
• At least 8 years of facilities or property management experience, familiar with building services and engineering technology.
• Experience in facilities management in properties.

The appointment level will depend on qualifications and experience.

Please send your resume, expected salary, and job reference via the Apply Now button. We are an equal opportunity employer. Personal data will be used in accordance with the Club's privacy notice, available upon request.