What Jobs are available for Lean Management in Hong Kong?

Vincent Medical, a world-renowned medical device company in Hong Kong specializing in the development of respiratory and rehabilitation device

• Hong Kong listed company with multi-national branches
• Be passionate to work in Healthtech industry
• Robotics, Telehealth and Artificial Intelligence Products

Roles & Responsibilities:

Lead the department to:

• Support operations in exploring and deploying new technologies and systems
• Measure and monitor operations performance, initiate and lead improvement projects for better value
• Coordinate product reengineering for autonomation projects

Requirements:

• Minimum 10 years of experience in operations management with lean and continuous improvement projects
• Degree or above in industrial engineering is a must, professional qualification (e.g. R.P.E. CEng) preferred
• Familiar with six sigma methodology; certified/registered six sigma blackbelt preferred
• Fluent in English, Mandarin and Cantonese
• Station in GBA and travels required

Attractive remuneration package will be offered to the right candidate, including 5 day work, incentive bonus & medical insurance. Interested parties please send your full resume with CURRENT and EXPECTED salary by clicking "Apply Now".

As Senior Manager, Operational Excellence in Customer Service Division, you will lead a team of Operation Planning to develop and implement strategic and innovation roadmap featuring different workflow flow and process for CS day-to-day work task.

Be the champion to drive transformation does not limit to Process Streamlining, Smart Technologies, RPA & AI Agents. The person is also expected to be approachable, smart and ambitious to push changes to local and GBA offices in facilitating efficient operational transformation.

Job Responsibilities:

• Assessing current commercial processes and workflows to identify inefficiencies or bottlenecks.
• Mapping and documenting existing processes for clarity and transparency
• Analyzing operational data to inform recommendations for improvement
• Collaborating with cross-functional teams to design and implement process enhancements
• Facilitating training and workshops to ensure smooth adoption of new processes
• Monitoring the effectiveness of implemented changes using key performance indicators (KPIs)
• Process mapping and business process modeling expertise (using tools such as Visio, BPM software, or similar)
• Familiarity with process improvement methodologies such as Lean, Six Sigma (Green Belt or Black Belt certification preferred) or Design Thinking
• Leading digital transformation across HK and GBA operations by driving change and fostering cross-functional teams toward operational excellence.
• Enabler on Robotic Process Automation and AI Agent setup is an advantage
• Driving a culture of continuous improvement within the commercial team.
• Projects Support on transformation

Job Requirements:

• Bachelor degree in Information Technology, Computer Science or related field preferred.
• Minimum of 8 years of experience related to Telecommunication, IT Management or other information technology, with at least 4 years of leadership role in scalable companies
• Candidate with less experience will consider as Operation Excellence Manager

What we offer:

• 16 days paid Annual Leaves
• 17 days Public Holidays
• Extra leaves, including Birthday Leave, Marriage Leave, Court Leave, Examination Leave, Volunteer Leave and Compassionate Leave
• MPF / ORSO contribution
• Scholarship for further studies
• Life insurance and medical benefits
• Family health benefits
• Dental benefits
• Staff discount
• Free access to the company's amenities

We are seeking a highly motivated and experienced Operational Excellence Manager to lead process improvement initiatives within our call centre operations. This role will be instrumental in driving efficiency, enhancing customer experience, and leveraging technology to optimize our processes. You will be responsible for identifying opportunities for improvement, leading transformation projects, and ensuring the successful implementation of new solutions. This is a key role in shaping the future of our operations.

Your Role

Process Improvement & Optimization

• Lead end-to-end process enhancement initiatives across call centre operations.
• Conduct thorough reviews of existing workflows to identify areas for improvement in efficiency, quality, and customer experience.
• Identify and evaluate opportunities for automation and digitalization, including the implementation of AI/ML solutions, to streamline processes.

Project Management & Implementation

• Lead and manage transformation projects, ensuring delivery within defined scope, budget, and compliance requirements.
• Collaborate with stakeholders across various departments to implement changes and ensure successful adoption.
• Develop and deliver training programs to support the implementation of new processes and technologies.

Performance Measurement & Analysis

• Establish and monitor key performance indicators (KPIs) to track the effectiveness of process improvements.
• Analyze performance data, identify trends, and recommend continuous improvement actions.
• Prepare reports and presentations to communicate findings and recommendations to stakeholders.

To Succeed in this Role

Education & Experience

• Bachelor's degree in Business Administration, Engineering, Data/Technology, or a related field.
• 4-6 years of experience in process re-engineering, digital transformation, or operational excellence roles.
• Experience in the financial services, trustee, or pension industry. Or knowledge of MPFA regulations and eMPF operations.
• Project Management or Lean Six Sigma certification.
• Strong knowledge of workflow design, automation tools, and data-driven process improvement methodologies.
• Proven project management and change management capabilities, with experience in stakeholder engagement.
• Excellent analytical, problem-solving, and structured thinking skills.
• Able to work under stress and meet KPI and deadline for new initiatives rollout
• Exceptional communication and interpersonal skills, with the ability to translate complex concepts into practical solutions.

Peak Reinsurance Company Limited ("Peak Re" or the "Company") is a Hong Kong-based global reinsurance company. Since commencing operations in 2012, the Company has grown steadily to rank 27th* among global reinsurance groups in terms of net reinsurance premiums written. For the year ended 31 December 2024, Peak Re reported a reinsurance revenue of USD1.16 billion and a net profit of USD187 million. With total equity of USD1.43 billion as of 31 December 2024, Peak Re is rated A- by AM Best. Peak Re is authorised by the Insurance Authority of Hong Kong under the Insurance Ordinance (Cap. 41). The Company offers both Property & Casualty ("P&C") and Life & Health ("L&H") reinsurance. It provides innovative and tailored reinsurance, risk and capital management solutions to clients around the world. Fosun International Limited HK) and Prudential Financial, Inc. own approximately 87% and 13% of Peak Re, respectively, through Peak Reinsurance Holdings Limited.

*S&P Global Ratings' Top 40 Global Reinsurers In 2024 And Reinsurers By Country; 2024, S&P Global, 2024.

The Role:

As an Operational Excellence Specialist, you will play a key role in driving continuous improvement and standardization across the organization. You will be responsible for developing, maintaining and enhancing process documentation and governance frameworks, identifying inefficiencies and leading optimization initiatives that elevate operational performance.

What You'll Do:

• Lead and support process improvement initiatives, identifying inefficiencies and partnering with teams to implement solutions.
• Serve as a project coordinator for process optimization efforts, managing cross-functional teams to deliver impactful workflow enhancements.
• Develop, implement and maintain company-wide standards for documenting policies, processes and workflows, ensuring consistency in format, structure and terminology across all business units.
• Build and manage a centralized repository for all process documentation and ensure effective governance.
• Evaluate, implement and oversee technology solutions that support process automation and standardization.
• Track, assess and report on the maturity and adoption of operational excellence practices across the organization.
• Facilitate training, workshops and change management efforts to drive alignment and engagement in process excellence initiatives.

What You'll Bring:

• University graduate in Business or related fields.
• 8-10 years of relevant experience in transformation, operational/process improvement in insurance/reinsurance industry.
• Proven expertise in operational excellence, process management or business transformation.
• Strong command of process improvement methodologies such as Lean, Six Sigma or BPMN.
• Proficiency in process modelling tools and documentation governance frameworks.
• Ability to coordinate and deliver cross-functional improvement initiatives in a structured and measurable way.
• Hands-on experience in reinsurance operations.
• Strong stakeholder engagement and collaboration skills across diverse teams and business units.
• Detail-oriented and analytical mindset with a passion for problem-solving and continuous improvement.
• Comfortable working independently in a dynamic, fast-paced environment while driving initiatives to completion.

Funding Scheme Branch Office

Ref: BOU248/25, 10590

Job Description

Who we are looking for:

• Creativity in new ideas and future focus vision.
• Collaboration with colleagues and the community at large.
• Work Smart, Play Smart

What you'll do:

• Collaborate with teams to understand branch goals and objectives, and develop performance dashboards, reports, and visualizations to assess the impact of various initiatives and programmes.
• Build and maintain data models to ensure data quality, consistency, and accessibility for analysis.
• Work closely with cross-functional stakeholders to uphold data integrity. Provide operational support across a range of initiatives, including digital transformation projects and customer services programme.
• Conduct ad hoc data analysis and perform other related duties as assigned.

You'll be a good fit if you have/are:

• A Bachelor's degree in Business, Management Information Systems, Data Analytics, or a related field;
• 2+ years in analytical modeling, project coordination, or related areas, with demonstrated ability and potential.
• Strong communication skills and experience working with business units to translate complex data into clear, actionable insights through visual platforms.
• Solid analytical and quantitative skills. Proficiency in Excel and SQL or other query languages.
• Experience with Power BI or similar business intelligence tools is required; familiarity with Python or other programming languages is a plus.
• A proactive problem-solver with strong interpersonal skills, capable of managing multiple priorities in a fast-paced and dynamic environment.
• Good command of spoken and written English and Chinese, proficiency in Putonghua would be an advantage.

Note:

• Applicant may be considered for other positions if not matching the requirements of the subject position.

• This is a fixed-term contract position for a period of 24 months subject to renewal

What we offer and What you'll like here:

• Exciting new technology development (e.g. IoT, 5G, LoRA, AI etc.) to actualize your creative ideas
• Opportunities to work with our innovative and vibrant talents
• Embracing work flexibility (including Flexi-work hour
• Dynamic and energetic culture with smart outfits & sport shoes
• Academic training scholarship to take your career up a notch
• Dental benefit
• Medical benefits from Day-1 with extended coverage to dependent(s)

Apply now if you're ready to take the challenge Do not miss this opportunity to join us to Create Value and "MAKE SMART SMARTER"

HKPC will take into consideration both the quantitative and qualitative requirements of the post when selecting the suitable candidates. A competitive salary package commensurate with academic qualifications and experience will be offered.

Applicants are welcome to submit application at the HKPC e-Recruitment System ) in 1 week from the posting date. Recruitment will continue until the position is filled.

Applicants not invited for interviews within 6 weeks may consider their applications unsuccessful. All information provided by applicants will be treated with strict confidence and used solely for recruitment purposes. The personal data of unsuccessful applicants will be retained for 12 months from the date the recruitment process is completed.

Funding Scheme Branch Office

Ref: BOU248/25, 10590

Job Description

Who we are looking for:

• Creativity in new ideas and future focus vision.
• Collaboration with colleagues and the community at large.
• Work Smart, Play Smart

What you'll do:

• Collaborate with teams to understand branch goals and objectives, and develop performance dashboards, reports, and visualizations to assess the impact of various initiatives and programmes.
• Build and maintain data models to ensure data quality, consistency, and accessibility for analysis.
• Work closely with cross-functional stakeholders to uphold data integrity. Provide operational support across a range of initiatives, including digital transformation projects and customer services programme.
• Conduct ad hoc data analysis and perform other related duties as assigned.

You'll be a good fit if you have/are:

• A Bachelor's degree in Business, Management Information Systems, Data Analytics, or a related field;
• 2+ years in analytical modeling, project coordination, or related areas, with demonstrated ability and potential.
• Strong communication skills and experience working with business units to translate complex data into clear, actionable insights through visual platforms.
• Solid analytical and quantitative skills. Proficiency in Excel and SQL or other query languages.
• Experience with Power BI or similar business intelligence tools is required; familiarity with Python or other programming languages is a plus.
• A proactive problem-solver with strong interpersonal skills, capable of managing multiple priorities in a fast-paced and dynamic environment.
• Good command of spoken and written English and Chinese, proficiency in Putonghua would be an advantage.

Note:

1. Applicant may be considered for other positions if not matching the requirements of the subject position.
2. This is a fixed-term contract position for a period of 24 months subject to renewal

What we offer and What you'll like here:

• Exciting new technology development (e.g. IoT, 5G, LoRA, AI etc.) to actualize your creative ideas
• Opportunities to work with our innovative and vibrant talents
• Embracing work flexibility (including Flexi-work hour
• Dynamic and energetic culture with smart outfits & sport shoes
• Academic training scholarship to take your career up a notch
• Dental benefit
• Medical benefits from Day-1 with extended coverage to dependent(s)

Apply now if you're ready to take the challenge  Do not miss this opportunity to join us to Create Value and "MAKE SMART SMARTER"

HKPC will take into consideration both the quantitative and qualitative requirements of the post when selecting the suitable candidates.  A competitive salary package commensurate with academic qualifications and experience will be offered.

Applicants are welcome to submit application at the HKPC e-Recruitment System ) in 1 week from the posting date.  Recruitment will continue until the position is filled.

Applicants not invited for interviews within 6 weeks may consider their applications unsuccessful. All information provided by applicants will be treated with strict confidence and used solely for recruitment purposes. The personal data of unsuccessful applicants will be retained for 12 months from the date the recruitment process is completed.

Job Description:

• Establish/ set up the operational framework and guidelines on Lens Manufacturing related policies for the efficient functioning and collaboration between each business line, Compliance, Risk Management and other relevant stakeholders;
• Initiate and take lead on system projects related to operation flow including user requirement preparation, UAT planning/execution and rollout preparation;
• Assist to oversee production procedures and/or manuals functions, including the writing, updating, distribution, and re-engineering of all documentation;
• Arrange staff meetings on issues related to compliance, operations, policy changes, etc. where necessary;
• Drive implementation of global, regional and local initiatives;
• Provide guidance and training to ensure that products and procedures are communicated to staff in a timely manner;
• Monitor and follow up to resolve or clear all outstanding items raised by Audit, Compliance, Quality Assurance team and other relevant stakeholders;
• Prepare and present progress reports, findings, and recommendations to management;

Job Requirements:

• Degree or above in Business Administration, Industrial Engineering, Operations Management or related disciplines;
• Minimum 5 - 8 years in relevant using continuous improvement tools and activities, preferably in a continuous improvement lead position;
• Excellent communication and presentation skills, with the ability to effectively visualize information to management;
• Good command of both written and spoken Chinese and English, communicate with all levels of management, with different cultures and backgrounds;
• Holder of Lean Six Sigma Green Belt or above / Project Management Professional (PMP) certification would be an advantage;
• Candidates with less experience will be consider as Assistance Manager;
• Willing to frequent travel in China or Overseas;

If you are an experienced process improvement professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to submit your application.

Are you looking for an exciting opportunity to drive innovation and efficiency in the logistics industry? Join our client's team as a Senior System Analyst and play a crucial role in developing and deploying cutting-edge solutions to support business goals in the air and ocean freight forwarding sector. This position offers a great work-life balance with 5-day work weeks, generous annual leave, and work-from-home options.

• Drive innovation: Independently lead day-to-day activities to identify, evaluate, develop, test, pilot, deploy, and support system and business solutions.
• Manage projects: Oversee solution ideation, data collection and analysis, and business case preparation to improve efficiency and reduce operational costs.
• Continuous improvement: Support the enhancement of operational processes and procedures for the global International Freight Forwarding (IFF) Division.
• Monitor performance: Conduct regular KPI monitoring, collect requirements, and prepare new operating procedures to adapt to changes in the business environment.
• Implement enhancements: Identify and execute improvement opportunities based on user feedback, new ERP features, and data analysis.
• Solution development: Design, develop, and deploy innovative solutions to address business needs.

• Educational background: Degree holder in any discipline, with a preference for Computer Science, Information Technology, Logistics, Project Management, or related fields.
• Industry experience: At least 5 years of relevant experience in Ocean/Air Freight Forwarding, with knowledge of CargoWise One or similar Transportation Management Systems.
• Analytical skills: Strong experience in business process analysis and design, with the ability to think outside the box and solve complex problems.
• Project management: Demonstrated experience in project and team management, preferably with PMP or PRINCE II certification.
• Self-starter: Meticulous individual with excellent presentation skills and the ability to work independently.
• Language proficiency: Fluent in both written and spoken English and Cantonese to effectively communicate with local and international stakeholders.

Our client offers an attractive remuneration package and other benefits, such as:

• Generous annual leave allowance
• Work-from-home options
• 5-day work week

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage all qualified candidates to apply, regardless of background or experience level. Your unique perspective could be just what our client is looking for

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)

Are you passionate about driving operational excellence and enhancing customer experience through innovative process improvements? Join a dynamic team at the forefront of racecourse management, where you'll lead multiple projects, leverage data-driven insights, and foster a culture of continuous improvement. This role offers an exciting opportunity to make a significant impact on business performance in the thrilling world of horse racing and leisure.

• Lead process improvement: Spearhead multiple projects simultaneously, ensuring high-quality delivery within agreed scope, schedule, and budget.
• Optimize operations: Apply continuous improvement methodologies to analyze, streamline, and standardize racecourse management processes for better efficiency.
• Deliver data-driven insights: Conduct detailed analysis and prepare actionable reports to support informed decision-making.
• Implement solutions: Identify process gaps and risks, recommending and implementing effective solutions to drive operational excellence.
• Manage change: Design and execute strategies to facilitate smooth transitions and nurture a culture of continuous improvement.
• Track performance: Establish and monitor KPIs to measure the success of process improvement initiatives.
• Visualize data: Create impactful dashboards and reports using Tableau, Power BI, and Power Platform to communicate project progress and outcomes.
• Foster collaboration: Build strong relationships with cross-functional teams and stakeholders to ensure alignment and buy-in for improvement initiatives.
• Develop talent: Coach and mentor team members to cultivate a data-driven, performance-oriented culture.

• Process improvement expert: At least 8 years of experience in process improvement, project management, or business transformation, ideally in hospitality, leisure, or service industries.
• Project management pro: Proven ability to juggle multiple projects and priorities in a fast-paced environment, working independently to solve complex problems and deliver results.
• Data visualization wizard: Strong analytical skills and experience with business data analytics and visualization tools such as Tableau, Power BI, and Power Platform.
• Certified professional: Lean Six Sigma Green Belt or higher; PMP, Agile, or equivalent certifications are advantageous.
• Collaborative leader: Demonstrated success in stakeholder management, cross-functional collaboration, and change management.
• Educational background: Bachelor's degree in Business Management, Operations Management, Data Analytics or a related discipline.
• Language skills: Proficiency in English and Cantonese to effectively communicate with diverse stakeholders and team members.

Our client offers an attractive remuneration package and other benefits, such as:

• Generous annual leave package
• Opportunities for professional development and career growth
• Chance to work with cutting-edge technology and data analytics tools
• Dynamic and innovative work environment in the exciting world of horse racing and leisure

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us

We encourage applications from candidates of all backgrounds and experiences who are passionate about process improvement and driving operational excellence.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Refer A Candidate and Earn $2,000)