73 Management jobs in Central

Vice President / Director, Specialized Product Sales - Cash Management - Global Payments Solutions, Singapore / Hong Kong
Singapore, Singapore;Hong Kong Island, Hong Kong
**To proceed with your application, you must be at least 18 years of age.**
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description**
At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.
**Core Function:**
Specialized Product Sales are responsible for driving Global Payments Solutions revenue by designing differentiated value-add solutions to our clients using all the capabilities of Bank of America GPS. Some highlights:
+ We are a deal-driven team supporting all segments (Global Commercial Banking and Global Corporate and Investment Banking) and verticals within GCIB focused on high-value and complex solutioning.
+ The GPS SPS product suite covers payments, receivables, transactional foreign exchange (TFX), cards and trade, and partner with liquidity management.
+ Our GPS SPS team work closely with GPS Sales and Corporate Banking to ensure complete alignment in client planning, opportunity targeting, deal progression and revenue growth.
+ We work with regional and global sales and product managers to promote cash capabilities and pursue marquee deals, including coordination with regionally-based product executives in developing, implementing and promoting required capabilities.
+ We participate in and drive industry dialogue on pertinent treasury topics to ensure Bank of America's and our clients' interests are appropriately represented.
**Key expectations:**
+ Understanding of treasury/finance processes for Corporates/Financial Institutions.
+ Well versed into GPS business and products, especially in Cash Management, and a trusted advisor to our Treasury Sales Officers and clients.
+ Ability to analyze, determine, drive and build solutions and coordinate deal teams to deliver superior client proposals.
+ Proven track record of supporting a results-oriented organization; a sense of urgency and tenacity in helping the business in exceeding revenue goals that are delivered in a deliberate, inclusive, organized manner.
+ Ensure all activities are managed within the appropriate risk, controls, and regulatory parameters of the bank.
**Required skills:**
+ Hands-on; highly energetic person with drive and enthusiasm; someone who is driven by challenges and results-oriented.
+ Proven & extensive track record in Cash Management and/or transaction services more broadly.
+ Background in managing complex RFPs within a large global financial institution.
+ Strong relationship management skills.
+ Strong communication and presentation skills, both written and verbal.
+ Strategic, logical and clear thinker. Ability to work in a high pressure, deadline orientated environment.
+ Highly motivated and tenacious; perseverant and resilient in pursuing objectives despite challenges.
+ Solid command of Microsoft office software: PowerPoint/Excel/Word .
+ For Hong Kong role, Mandarin and Cantonese preferred.
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Vice President, Global Markets Risk Manager
HONG KONG ISLAND, Hong Kong;Singapore, Singapore
**To proceed with your application, you must be at least 18 years of age.**
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**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for the reporting, analysis, and monitoring applicable market related risks taken within a specific product area. Key responsibilities include analysis of model risk, analysis and reporting of market risk, distributing the market risk reports, and interfacing with the trading desk and other risk and support groups (i.e., Compliance, Finance, Operations, etc.).
**Responsibilities:**
+ Analyze financing proposals put forth by the Asia Distressed and Special Situations Desk with independent views oncredit/structure/collateraland other risks
+ Analyze issuer risk limit proposals put forth by APAC Global Markets with independent views on the credit, market liquidity, trading velocity and other risks
+ Monitor Asia Distressed and Special Situations Desk trading activity and act as an effective review and challenge function, while setting appropriate position/ portfolio level limits to manage credit and market risks
+ Assess the credit risk exposure evolving with individual credits as well as the Asia Distressed and Special Situations Desk portfolio as a whole with a view to prepare Credit Memos/ Portfolio risk reports on a regular basis
+ Prepare risk reports and provide updates to various forums/calls on a regular basis on the portfolio
+ Provide timely analysis and commentary on issuer risk across APAC to various stakeholders including the front office, country risk executives and other Risk groups
+ Work with GVG/Finance and other support departments to keep a strict vigil on the marks and furnish credit views in discussions
+ Review the credit and market risk feeds and sign off to ensure accurate and timely reporting of credit and market risk in various bank systems. Participate in designing specifications and test new feeds/systems
+ Participate in various New Product/Transaction approval forums
+ Participate in review and approval of the credit risk and issuer risk policies and procedures
+ Participate in various business control committees to highlight risk arising from the activities within the region
**Skills:**
+ Candidates will typically have over 5 years of fundamental credit analysis experience, with wide coverage across corporates, financial institutions and sovereigns preferred. The position can be suitably upgraded to suit candidates with higher experience if there is genuine interest and there is a good fit
+ Preference will be given to candidates with experience in analyzing distressed/special situation/structured credits and with a background in market risk management.
+ Have excellent writing, presentation and spreadsheet analysis skills - Have a positive orientation and an ability to work in a fast pacedenvironment/multi-taskunder pressure.
+ Have a good academic record with commensurategraduate/post-graduatedegrees from recognized institutions
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Description
*HK visa sponsorship provided*
Would you like to join one of the fastest-growing teams within Amazon Web Services (AWS)? Join us in helping customers across all industries to maximize the value and benefits of AWS services and Generative AI solutions.
As a Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers' innovate and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and 'voice of the customer' for organizations ranging from start-ups to Fortune 500 enterprises.
Within the Enterprise Support team, TAMs contribute significantly to ensuring the success of key enterprise customers in developing applications and services on the AWS platform. Serving as a strategic expert, TAMs offer guidance on the entire journey of AWS services and the customer's architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle.
Every day will bring new and exciting challenges on the job while you:
- Act as a single point of contact to Enterprise Support customers
- Make recommendations on how new AWS offerings fit in the company strategy and architecture
- Complete analysis and present periodic reviews of operational performance to customer
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Champion and advocate for customer requirements within AWS (e.g. feature request)
- Participate in customer requested meetings (onsite or via phone)
- Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns
- Work with some of the leading technologists around the world
- Work directly with Amazon Web Service engineers to ensure that customer issues are resolved as expediently as possible
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About the team
AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Being highly technical and analytical, possessing 5 years of technical support or consulting experience.
- Bilingual in Cantonese and English.
- Passion with a high learning drive.
- Ability to tackle various tasks and projects in a fast-moving environment.
- Experience with operational parameters and troubleshooting across two or more of the following technical domains: Web3, GenAI, AI/ML, Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development in a distributed systems environment.
Preferred Qualifications
- Experience as a technical lead, internally or externally in a customer facing role.
- GenAI, Agentic AI solution implementation or MLOps experience.
- Proficiency in professional oral and written communication, with a record of presenting to audiences containing one or more decision-makers.
- Master's Degree or a related STEM field.
- Proven experience working with large enterprise customers.
- Background in a 24x7 operational services or support environment.
- Track record in influencing management in technical, operational and strategic decisions.
- Hands-on experience with AWS services and/or other cloud offerings.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?
As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. _This role is flexible in that you can work up to (50%- 75%) from home._
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues.
+ Customer Success Leadership and Customer Strategy and Growth: You will listen to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account.
+ Technology Alignment and strategic conversations: You will translate customer needs into actionable plans using Microsoft's cloud and enterprise solutions.
+ You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work.
+ Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.
+ You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account. Adopts the organizational and customer success strategy and ensure you align Microsoft technology and services with the customer goals and objectives.
+ You will meet consumption milestones as you track adoption and usage of Microsoft products and services, work with customers to identify areas where adoption could be improved and takes action to drive usage while you develop and leverage an
+ understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue.
**Qualifications**
**Education & Experience:**
+ Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (Master's preferred).
+ 5+ years of experience in technical account management, customer success, or solution architecture.
+ Proven track record of managing enterprise-level customer relationships in a technical capacity.
**Technical Skills:**
+ Strong understanding of cloud platforms (e.g., Azure, AWS, Google Cloud) and enterprise IT environments.
+ Hands-on experience with infrastructure, networking, security, and application development.
+ Familiarity with DevOps practices, CI/CD pipelines, and automation tools.
+ Ability to interpret and troubleshoot technical issues and escalate appropriately.
+ Proficiency in data analysis and reporting tools (e.g., Power BI, Excel, SQL).
**Customer Success Expertise:**
+ Demonstrated ability to drive customer adoption, satisfaction, and retention through strategic engagement.
+ Experience in developing success plans, tracking KPIs, and delivering business reviews.
+ Skilled in identifying growth opportunities and aligning technical solutions with business goals.
**Communication & Collaboration:**
+ Excellent verbal and written communication skills, with the ability to translate technical concepts for non-technical stakeholders.
+ Strong interpersonal skills and experience working cross-functionally with sales, engineering, and support teams.
+ Ability to manage multiple customer engagements simultaneously with a proactive and solution-oriented approach.
**Certifications (Preferred):**
+ Microsoft Certified: Azure Solutions Architect
+ AWS Certified Solutions Architect
+ ITIL Foundation or equivalent
+ PMP or Agile certifications
#GTA #HKTWCSU
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worldâ?s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**Role Overview**
We are seeking an Assistant Procurement Manager to support direct project procurement across various business lines. This role involves sourcing, contracting, vendor management, and helping the team improve overall procurement efficiency through systems and policy alignment.
**Key Responsibilities**
* Take Lead the Direct Procurement involves taking charge of procurement strategies, managing external and internal stakeholders, and ensuring guiding the team to achieve procurement objectives while optimizing costs and enhancing operational efficiency
* Handle procurement for **direct project needs** (e.g. sub-consultants, construction materials)
* Prepare and manage **RFx events** , vendor evaluation and award process.
* Negotiate and execute **contracts, subcontracts, and framework agreements** .
* Maintain supplier database, prequalification, and onboarding documentation.
* Manage PO creation, change orders, invoice approvals and close-out in ERP (e.g. Coupa).
* Support **project life cycle** from planning to close-out with procurement needs.
* Ensure compliance with company's procurement policy (Source-to-Pay).
* Coordinate with **cross-functional stakeholders** and regional/global teams.
* Support ESG goals by engaging with diverse and ethical suppliers.
**Qualifications**
+ Bachelor's degree in Purchasing, Supply Chain Management, Construction Management, business-related disciplines or equivalent
+ Minimum 8 years of experience in procurement and supply chain, preferably in engineering, construction or project-based industry
+ Deep understanding of commercial and contracting terminology, measures, concepts, principles, and strategies
+ Success working in a fast-paced, growing environment with high demand to flexibility
+ Demonstrated ability to identify business process issues and drive process improvement
+ Effective interpersonal and communication skills, and able to develop and maintain strong relationships with internal and external stakeholders.
+ Good command of communication skills in English, Cantonese, and Mandarin
**Additional Information**
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10132544
**Business Line:** Geography OH
**Business Group:** DCS
**Strategic Business Unit:** Asia
**Career Area:** Procurement & Supply Chain
**Work Location Model:** Hybrid
**Legal Entity:** AECOM (APAC) Limited

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Service Delivery Specialist is an advanced subject matter expert, responsible for providing continuity in service and acts as an advocate for the client. This role supports the business by taking responsibility for overall contract management for large complex client contracts and is responsible for ensuring client satisfaction, service delivery and contract profitability for their assigned client contracts - can be specific client accounts or a group of accounts.
The Senior Service Delivery Specialist may operate across multiple sites or Support Services offerings and is the primary interface managing the services relationship between the client and the organization. This role owns the service governance structure, schedule and run all service management review meetings, and ensure all processes and documentation are in place.
The Senior Service Delivery Specialist role is a chargeable service in the Uptime Proactive Support Service (PSS) option and is responsible to perform client facing activities in service activation of Uptime Support Services, support and coordinate with GDC in service activation to ensure successful completion.
It is the responsibility of this role to identify trends and areas of improvement in service delivery and communicate this information to regional and global stakeholders.
**Key responsibilities:**
+ Works as Independent Contributor (IC) and acts as the primary interface managing the services relationship between the client and the organization.
+ Performs client facing service activation activities and support GDC in service activation completion
+ Responsible for operations performance, including - Service Improvement Plans; Establishes, monitors and reports Service Delivery Reports; Escalation management and Reporting; Meeting management with clients.
+ Major Incidents - scrutinizes adherence to process, recommends changes when SLA not met and work with larger delivery teams.
+ Change Management - manages and owns all RoE Changes.
+ Service First - owns Service First asset verification and contract status.
+ Vendor Backout - manages backout issues with Vendor.
+ Works with Transition teams and assigned Technical Account Manager to develop runbook that includes processes, escalation lists and documentation. Update runbook regularly to reflect the necessary changes. The run book content includes Network map(s); Site-level engineering diagrams; Client and site contacts; Configuration item and IT service mappings (relationships).
+ Leads and facilitates resolution of products and technical issues in concern with assigned Technical Account Manager.
+ Provides assurance regarding the compliance of, and lifecycle management for, all contracted Services.
+ Receives and manages change requests relating to the SOW and agreement, i.e. additional engagements/ projects, adding configuration items and IT services support to the Services (service coverage), moving configuration items and IT services to new or different locations etc.
+ Interfaces with internal contract management teams to normalize and execute change orders.
+ Reviews new offers and service capabilities with the appropriate members of team.
+ Supports billing / invoicing inquiries and / or disputes.
+ Monitors client satisfaction and identify service improvement plans to address client's satisfaction with the service.
**To thrive in this role, you need to have:**
+ Ability to establish strong relationships with internal stakeholders and external clients.
+ Excellent ability in managing coordinated delivery of service.
+ Excellent written and verbal communication skills.
+ Highly analytical with good problem solving skills and can use initiative to drive innovation.
+ Ability to work well in a pressurised environment.
+ Excellent client service orientation.
+ Displays excellent persuasion and influence abilities.
+ Passionate, strong initiative, self-driven with commitment to succeed.
+ Ability to manage budgets, resources, and timelines for service delivery projects.
+ Advanced proficiency in project management, including planning, execution, monitoring, and project delivery.
+ Assertive in approach with proficiency in negotiating terms, managing conflicts, and addressing challenges that may arise during service delivery.
**Academic qualifications and certifications:**
+ Relevant bachelor's degree or equivalent in Information Technology or Business Administration or related field.
+ ITIL Certification, such as ITIL Foundation or higher-level certifications.
+ Project Management Professional (PMP) certification desirable.
+ Client Relationship Management certification desirable.
**Required experience:**
+ Advanced demonstrated years of experience in service delivery and/ or related function in a medium to large ICT organization, preferably IT service provider.
+ Advanced experience in delivering IT services, managing IT projects, and understanding the IT service lifecycle.
+ Advanced experience in managing client relationships, understanding client needs, and ensuring client satisfaction.
#LI-APAC
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

As a global health service company, Cigna Healthcare Hong Kong's mission is to improve the health and vitality of those we serve.
Reporting to the Chief Customer Officer, the incumbent will be responsible for developing and executing comprehensive communication strategies to enhance the company's brand, reputation, and engagement with key stakeholders.
**Job Responsibilities**
+ **Strategic Communications Planning:** Develop and implement communication plans aligned with company goals and business priorities. Ensure consistent messaging and create relevant stories with positive narratives.
+ **Media Relations** : Build and maintain strong relationships with relevant media outlets. Manage media inquiries, press releases, and media events to enhance the company's public profile.
+ **Business Communications and Brand guardianship:** Develop and manage corporate communications materials, including thought-leadership content, reports, messages, presentations, award submissions, videos, and speeches. Act as brand guardian to strengthen Cigna Healthcare's brand positioning and ensure consistent representation.
+ **Internal Communications:** Lead initiatives to keep employees informed and engaged. Develop and distribute newsletters, announcements, and updates.
+ **Reputation management:** Develop and execute plans to manage and mitigate reputational risks. Serve as the primary contact during crises for timely and accurate communication.
+ **Digital Media** : Create and curate engaging content for digital channels to drive engagement and improve business outcomes.
+ **Stakeholder Engagement:** Foster relationships with key stakeholders, including industry associations, partners, and NGOs. Explore opportunities for corporate and spokesperson profile raising among target clients, brokers, and customers.
+ **Agency and Partners Management** : Manage relationships with agencies and partner organizations to deliver programs on time, on brand, and within budget.
+ **Others:**
+ Support and continue the development and implementation of the company's communications activities as needed.
+ Budget management and reporting
+ Coaching and team management for direct reports **.**
**Job Qualifications**
+ Bachelor's degree, preferably with major in Language Studies, Communications, Journalism, Translations, Business or related disciplines.
+ Minimum 12 years of media relations and solid corporate communications experience in financial services/ insurance industry; work experience in PR agencies will also be considered.
+ Excellent English and Traditional Chinese writing skills.
+ Tech and social media savvy, knowledge of latest digital communications platforms
+ Strong organizational, project and event management skills.
+ Resourceful, creative, and willing to go the extra miles to achieve positive outcomes.
+ Demonstration of growth mindset to embrace challenge.
+ Mature, collaborative, able to work independently.
**About The Cigna Group**
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok ( .
Job Description
The principal responsibility is to assure the success of the business unit including management of the P&L, develop the strategic business direction for the Dermatology under Immunology Portfolio which includes marketed and pipeline brands.
Drive Brand Excellence
+ Formulate annual financial & strategic plan and long-range plan (LRP) that optimizes opportunities for the best short- and long-term financial performance for the portfolio.
+ Evaluate portfolio P&L and manage portfolio life cycle development to determine introduction of new indication, new formulation, and portfolio optimization.
+ Collaborate with Market Access to develop reimbursement & access strategy, lead tender strategies to optimize tender volume and enhance multi-channels pricing performance.
+ Seeking new growth opportunities through collaborations with relevant business partners.
Drive Team Performance
+ Lead Brand Team on developing brand strategies, driving optimal brand positioning and achieving business outcomes.
+ Providing sales and marketing team with the leadership and direction needed to achieve sales, margin and market share goals.
+ Cultivating the team to achieve top performance and productivity. Identifying high potential staff and supporting employee development plans. Managing succession plans and addressing future staffing issues in a proactive manner.
+ Working with CEX on building up IFT competency, strengthening selling and key account management skills.
Drive Operational Excellence
+ Coordinating with Supply Chain, Finance and Distributor on managing monthly shipment & stock-inventory and committing to forecast accuracy.
+ Closely monitoring budgets and expenditure to ensure resources are kept in line with commitments.
+ Ensures compliance of team with appropriate company policies, legal and ethical standards as well as country regulations.
The principal responsibility is to assure the success of the business unit including management of the P&L, develop the strategic business direction for the Dermatology under Immunology Portfolio which includes marketed and pipeline brands.
Drive Brand Excellence
+ Formulate annual financial & strategic plan and long-range plan (LRP) that optimizes opportunities for the best short- and long-term financial performance for the portfolio.
+ Evaluate portfolio P&L and manage portfolio life cycle development to determine introduction of new indication, new formulation, and portfolio optimization.
+ Collaborate with Market Access to develop reimbursement & access strategy, lead tender strategies to optimize tender volume and enhance multi-channels pricing performance.
+ Seeking new growth opportunities through collaborations with relevant business partners.
+ Drive Team Performance
+ Lead Brand Team on developing brand strategies, driving optimal brand positioning and achieving business outcomes.
+ Providing sales and marketing team with the leadership and direction needed to achieve sales, margin and market share goals.
+ Cultivating the team to achieve top performance and productivity. Identifying high potential staff and supporting employee development plans. Managing succession plans and addressing future staffing issues in a proactive manner.
+ Working with CEX on building up IFT competency, strengthening selling and key account management skills.
+ Drive Operational Excellence
+ Coordinating with Supply Chain, Finance and Distributor on managing monthly shipment & stock-inventory and committing to forecast accuracy.
+ Closely monitoring budgets and expenditure to ensure resources are kept in line with commitments.
+ Ensures compliance of team with appropriate company policies, legal and ethical standards as well as country regulations.
Qualifications
+ University graduate preferably in science or business
+ Minimum 8 years of experience in pharmaceutical industry
+ Minimum 5 years of experience in leading a team
+ Excellent coaching skills and ability to transfer skills to team members
+ Ability to work well across functions and operate under ambiguous circumstances
+ Excellent verbal and written communication skills (English and Cantonese)
+ Positive attitude, outgoing personality and strong interpersonal skills
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community? Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

**Company Description**
**Work with Us. Change the World.**
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description**
**Reports To:** Group Tax Director, ANZ and Asia
**Job Summary:** We are seeking a highly skilled and experienced Asia Tax Assistant Manager to oversee tax operations across South East Asia. The ideal candidate will have 5-10 years of relevant experience in multinational corporations (MNCs) and possess a deep understanding of regional tax regulations and compliance requirements.
**Key Responsibilities:**
+ Manage and oversee all tax-related activities in South East Asia, ensuring compliance with local tax laws and regulations.
+ Manage and oversee the quarterly and annual tax provision process under both US GAAP and local South East Asia financial reporting standards, using OneSource software.
+ Develop and implement tax strategies to optimize the company's tax position and minimize risks.
+ Coordinate with local tax authorities and external advisors to resolve tax issues and disputes.
+ Prepare and review tax returns, ensuring accuracy and timeliness.
+ Monitor changes in tax legislation and assess their impact on the company.
+ Provide tax advice and support to various business units and departments.
+ Conduct tax audits and manage relationships with external auditors.
+ Ensure proper documentation and maintenance of tax records.
+ Collaborate with the global tax team to align regional tax strategies with overall corporate objectives.
+ Lead and mentor a team of tax professionals, fostering a culture of continuous improvement and professional development.
**Qualifications**
+ Bachelor's degree in Accounting, Finance, or a related field. A Master's degree or professional certification (e.g., CPA, CTA) is preferred.
+ 5-10 years of relevant tax experience in a multinational corporation (MNC).
+ In-depth knowledge of South East Asia tax regulations and compliance requirements.
+ Strong analytical and problem-solving skills.
+ Excellent communication and interpersonal skills.
+ Ability to work independently and as part of a team.
+ Proficiency in tax software and Microsoft Office Suite.
**Additional Information**
**Preferred Skills:**
+ Experience in managing tax operations across multiple countries in South East Asia.
+ Tax effect accounting experience preferably with knowledge of US GAAP standards.
+ Proven track record of successfully leading and developing a team.
+ Ability to adapt to a fast-paced and dynamic work environment.
**About AECOM**
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients' complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.
**What makes AECOM a great place to work**
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you'll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you've always envisioned. Here, you'll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
**ReqID:** J10132239
**Business Line:** Geography OH
**Business Group:** DCS
**Strategic Business Unit:** Asia
**Career Area:** Finance
**Work Location Model:** On-Site
**Legal Entity:** AECOM (APAC) Limited