260 Operations Management jobs in Hong Kong

Join to apply for the Graduate Trainee - Business Operations Management role at PrimeCredit Limited .

The Graduate Trainee (GT) Program is a 15-month program, aiming to get GTs well-equipped with market and business acumen and necessary skills, before becoming expert in specific function under Business Operations Management of PrimeCredit.

• Rotate between different internal departments to build up the knowledge of various functions and operations, which can equip GTs to have a better understanding of Company’s end-to-end service chain and develop solid foundation for long-term success
• Assist to plan and roll out new business initiatives under supervisor’s coaching / supervision
• Assist managers in decision-making processes by providing analytical support
• Participate in projects to gain practical experience and develop problem-solving skills
• Conduct regular review on internal guidelines/ documentations, working processes, service levels and related systems to enhance operational efficiencies, identify streamlining opportunities and initiate procedural changes and/ or system enhancements to cope with internal or external requirements/ changes and business goals/ needs

• University final year degree undergraduate in Business Administration or related disciplines
• Exchange / placement / internship experience in Banking & Finance industry is an advantage
• Proficient in MS Office Applications, e.g. Excel, PowerPoint and Chinese / English word processing
• Excellent in both spoken and written English, Cantonese and Putonghua
• Open-minded, willing to embrace changes and accept challenges
• Good team player with positive attitude and logical thinking

• Latest GPA and DSE / overseas examination results;
• Previous relevant internship record (if any);
• Obtained qualification (if any)

Application Deadline: 22 October 2025

Application & Privacy Statement: We respect personal data privacy and are committed to fully implementing and complying with the requirements of Personal Data (Privacy) Ordinance. Please read our “Data Protection and Privacy Statement – Job Applicants” (Statement) available on our Company website at By submitting your application, you acknowledge and agree the terms outlined in our Statement. All information provided will be treated with strict confidentiality for recruitment related purposes.

Overview

Business Operations and Process Improvement Coordinator at Peplink

Join to apply for the Business Operations and Process Improvement Coordinator role at Peplink .

• Assess and enhance operational processes, pinpointing risks and proposing improvements.
• Develop and document workflows for teams and training purposes.
• Evaluate the effectiveness of internal controls and process efficiency, producing reports for team review.
• Participate in and aid the operation's execution. Assist in resolving team operational issues.
• Gather project requirements, analyze data, and define application workflows and areas for system enhancement.
• Handle additional tasks as needed.

• Degree holder in Business Administration, Operations Management, Industrial Management or a related field.
• Minimum 2 years experience in process improvement, internal audit, or operations analysis.
• Familiarity with workflow development and training material creation.
• Excellent documentation and report-writing abilities.
• Good command of spoken Cantonese, English & Mandarin with excellent interpersonal and communications skills to collaborate with various teams effectively.
• Flexibility to handle ad-hoc tasks and prioritize responsibilities accordingly.

• An excellent career platform in a fast-growing listed technology company.
• Transparent and diverse working culture.
• 2-month discretionary bonus.
• Stock options plan.
• Flexible working hours; casual work attire.
• 12-16 days of annual leave.
• 5-day work week.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development
• Industries: IT Services and IT Consulting, Computer Hardware Manufacturing, and Software Development

Referrals increase your chances of interviewing at Peplink by 2x

Get notified about new Process Improvement Coordinator jobs in Hong Kong, Hong Kong SAR .

Business Operations and Process Improvement Coordinator at Peplink

Join to apply for the Business Operations and Process Improvement Coordinator role at Peplink .

• Assess and enhance operational processes, pinpointing risks and proposing improvements.
• Develop and document workflows for teams and training purposes.
• Evaluate the effectiveness of internal controls and process efficiency, producing reports for team review.
• Participate in and aid the operation's execution. Assist in resolving team operational issues.
• Gather project requirements, analyze data, and define application workflows and areas for system enhancement.
• Handle additional tasks as needed.

• Degree holder in Business Administration, Operations Management, Industrial Management or a related field.
• Minimum 2 years experience in process improvement, internal audit, or operations analysis.
• Familiarity with workflow development and training material creation.
• Excellent documentation and report-writing abilities.
• Good command of spoken Cantonese, English & Mandarin with excellent interpersonal and communications skills to collaborate with various teams effectively.
• Flexibility to handle ad-hoc tasks and prioritize responsibilities accordingly.

• An excellent career platform in a fast-growing listed technology company.
• Transparent and diverse working culture.
• 2-month discretionary bonus.
• Stock options plan.
• Flexible working hours; casual work attire.
• 12-16 days of annual leave.
• 5-day work week.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Business Development
• Industries: IT Services and IT Consulting, Computer Hardware Manufacturing, and Software Development

Referrals increase your chances of interviewing at Peplink by 2x

Get notified about new Process Improvement Coordinator jobs in Hong Kong, Hong Kong SAR .

Overview

Senior Manager, Process improvement — The Hong Kong Jockey Club

The Hong Kong Jockey Club IT Division is a vibrant community of professionals working across Hong Kong and Shenzhen. We design, build, and operate the technology that powers the Club, delivering services that support hospitality, racing and wagering operations, and driving business growth through new products and services. We are committed to safeguarding the Club by protecting it from external threats and providing a secure, resilient technological environment.

The Department The IT Change Department ensures successful delivery of IT change initiatives, supported by the IT Change Management Office (CMO) to ensure efficiency and effectiveness. Key responsibilities include Change Initiative Delivery, Change Management Office, Quality Assurance, Release Management, Portfolio Management, and PDLC Governance.

• Process Analysis: Conduct thorough analyses of existing processes to identify inefficiencies and areas for improvement
• Methodology Implementation: Apply Lean, Six Sigma, and other optimization methodologies to streamline operations and reduce waste
• Collaboration: Work closely with cross-functional teams to facilitate process improvement workshops and training sessions
• Project Management: Lead and manage optimization projects from inception to completion, ensuring timely delivery and adherence to quality standards
• Data Analysis: Utilize data analytics tools to track process performance and measure the impact of optimization initiatives
• Documentation: Create and maintain comprehensive documentation of processes, improvements, and best practices
• Stakeholder Engagement: Communicate findings and recommendations to stakeholders at all levels, fostering a culture of continuous improvement

• Degree in Management, Business Analytics, or equivalent
• Minimum of 8 years proven experience in process optimization or a similar role
• Stakeholder Management, Process Improvement, Process optimization, Communication Skills, Strong analytical and problem-solving skills
• Lean Six Sigma Green Belt/Black Belt certification or equivalent is highly desirable
• Proficiency in process mapping and data analysis tools (e.g., Excel, Tableau)
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Proficiency in English (written and spoken) is mandatory
• Proficiency in spoken Chinese (Cantonese and Putonghua) is advantageous
• Strong sense of ownership and accountability
• Excellent organizational and time management skills

The level of appointment will be commensurate with qualification and experience.

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax:

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Overview

ECMS is a specialist advisory and consultancy company delivering complex regional change and transformation programmes for enterprise clients. We are partnering with an Enterprise Organization to recruit a Business Analyst/Consultant on a rolling 1-Year Contract to lead process improvement initiatives for their system transformation.

This role will drive process optimization, digital innovation, and regulatory alignment in a dynamic environment.

• Facilitate cross-functional workshops, support process reengineering efforts and target digital operating models
• Gather requirements, map processes and drive continuous improvement initiatives
• Support evaluation of emerging technologies (AI, IoT, RPA, biometrics)
• Ensure alignment with regulatory requirements and strategic roadmaps

• Proven experience in business analysis and process improvement for Technology, Digital or Business Transformation, especially in regulated industries
• Strong expertise in Lean Six Sigma, Kaizen, and process reengineering
• Certifications required: CBAP (Business Analysis), Lean Six Sigma Black Belt, BPM
• Excellent communication skills in English, preferably Chinese

How to apply: send your updated resume to .

• Associate

• Contract

• Project Management
• Product Management
• Information Technology

• Business Consulting and Services
• Financial Services
• Banking

ECMS is a specialist advisory and consultancy company delivering complex regional change and transformation programmes for enterprise clients. We are partnering with an Enterprise Organization to recruit a Business Analyst/Consultant on a rolling 1-Year Contract to lead process improvement initiatives for their system transformation.

This role will drive process optimization, digital innovation, and regulatory alignment in a dynamic environment.

• Facilitate cross-functional workshops, support process reengineering efforts and target digital operating models
• Gather requirements, map processes and drive continuous improvement initiatives
• Support evaluation of emerging technologies (AI, IoT, RPA, biometrics)
• Ensure alignment with regulatory requirements and strategic roadmaps

• Proven experience in business analysis and process improvement for Technology, Digital or Business Transformation, especially in regulated industries
• Strong expertise in Lean Six Sigma, Kaizen, and process reengineering
• Certifications required: CBAP (Business Analysis), Lean Six Sigma Black Belt, BPM
• Excellent communication skills in English, preferably Chinese

How to apply: send your updated resume to

• Associate

• Contract

• Project Management
• Product Management
• Information Technology

• Business Consulting and Services
• Financial Services
• Banking

Senior Manager, Process improvement — The Hong Kong Jockey Club

The Hong Kong Jockey Club IT Division is a vibrant community of professionals working across Hong Kong and Shenzhen. We design, build, and operate the technology that powers the Club, delivering services that support hospitality, racing and wagering operations, and driving business growth through new products and services. We are committed to safeguarding the Club by protecting it from external threats and providing a secure, resilient technological environment.

The Department The IT Change Department ensures successful delivery of IT change initiatives, supported by the IT Change Management Office (CMO) to ensure efficiency and effectiveness. Key responsibilities include Change Initiative Delivery, Change Management Office, Quality Assurance, Release Management, Portfolio Management, and PDLC Governance.

• Process Analysis: Conduct thorough analyses of existing processes to identify inefficiencies and areas for improvement
• Methodology Implementation: Apply Lean, Six Sigma, and other optimization methodologies to streamline operations and reduce waste
• Collaboration: Work closely with cross-functional teams to facilitate process improvement workshops and training sessions
• Project Management: Lead and manage optimization projects from inception to completion, ensuring timely delivery and adherence to quality standards
• Data Analysis: Utilize data analytics tools to track process performance and measure the impact of optimization initiatives
• Documentation: Create and maintain comprehensive documentation of processes, improvements, and best practices
• Stakeholder Engagement: Communicate findings and recommendations to stakeholders at all levels, fostering a culture of continuous improvement

• Degree in Management, Business Analytics, or equivalent
• Minimum of 8 years proven experience in process optimization or a similar role
• Stakeholder Management, Process Improvement, Process optimization, Communication Skills, Strong analytical and problem-solving skills
• Lean Six Sigma Green Belt/Black Belt certification or equivalent is highly desirable
• Proficiency in process mapping and data analysis tools (e.g., Excel, Tableau)
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively in a team environment
• Proficiency in English (written and spoken) is mandatory
• Proficiency in spoken Chinese (Cantonese and Putonghua) is advantageous
• Strong sense of ownership and accountability
• Excellent organizational and time management skills

The level of appointment will be commensurate with qualification and experience.

Please send your resume, complete with expected salary and job reference by clicking the Apply Now button or to:

Fax:

Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

Overview

Section Head, Branch Operations Management – Bank of Communications Co., Ltd. London Branch

Founded in 1908, Bank of Communications Co., Ltd. (Stock Code: 3328) is one of the oldest banks in China. The bank has a global network with overseas centers and subsidiaries, focusing on international expansion and wealth management.

• Lead the team to work with business stakeholders to identify, develop, implement and monitor operational solutions to meet and exceed retail banking objectives
• Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness
• Monitor and ensure the compliance of operational procedures by the retail frontline units
• Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
• Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives

• Degree holder in Business Administration or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
• Strong leadership skills and able to lead and manage a team of retail banking operations management managers.
• Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.
• ECF achievement is the definite advantage

• Mid-Senior level

• Full-time

• Marketing and Finance

• Banking and Investment Banking

Section Head, Branch Operations Management – Bank of Communications Co., Ltd. London Branch

Founded in 1908, Bank of Communications Co., Ltd. (Stock Code: 3328) is one of the oldest banks in China. The bank has a global network with overseas centers and subsidiaries, focusing on international expansion and wealth management.

• Lead the team to work with business stakeholders to identify, develop, implement and monitor operational solutions to meet and exceed retail banking objectives
• Establish and maintain operational procedures on deposit, money transfer and wealth management that fulfill regulatory requirements and ensure operational efficiencies and customer friendliness
• Monitor and ensure the compliance of operational procedures by the retail frontline units
• Drive business process re-engineering and compliance enhancement initiatives in accordance with retail banking directions
• Liaise with internal and external parties for the most effective and efficient progress and delivery of projects and initiatives

• Degree holder in Business Administration or related disciplines and with a minimum of 10 years’ experience in retail banking operations in a supervisory role.
• Strong leadership skills and able to lead and manage a team of retail banking operations management managers.
• Strong inter-personal skills with a drive to deliver quality solution, and the ability to build and manage cordial working relationship with counterparts.
• ECF achievement is the definite advantage

• Mid-Senior level

• Full-time

• Marketing and Finance

• Banking and Investment Banking