What Jobs are available for Operations Specialist in Hong Kong?

Job Description

Now Brewing – Talent Seekers #tobeapartner

Job Summary**

This job contributes to Starbucks success by developing tactical and strategic supply plans, establishing inventory levels for assigned production materials or finished goods and warehouse & logistics arrangement to achieve customer service, supply chain and financial objectives. Ensures that the right product is in the right place at the right time in the right quantities to meet customer demand. Models and acts in accordance with Starbucks guiding principles.

Key Responsibilities

• Assist the Supply Chain Operations (SCO) Manager to conduct ongoing development of inventory strategies to determine cost-effective use of inventory investment while maximizing inventory turns and meeting service level targets
• Identify and recommend opportunities to reduce costs and prepare for future growth. Identify capacity gaps and recommend changes to sourcing
• Create and generate reports and performance analyses of KPIs, including out-of-stock, days of supply, aging inventory, and other analyses to facilitate cost and service improvement
• Support the SCO Manager to develop short- and long-term supply plans balancing the demand forecast with cost, efficiency, and capacity constraints. Optimize the flow of product through the supply chain and provide feedback for continuous improvement
• Collaborate with different stakeholders supporting marketing programs and daily operations
• Use planning tools to effectively and efficiently create tactical and strategic inventory and supply solutions
• Handle ad-hoc projects as assigned by the SCO Manager

Summary of Experience

• Minimum 3 years of supply chain planning and management experience
• Practical experience in Oracle is preferable

Required Knowledge, Skills and Abilities

• Degree holder in Supply Chain Management or related disciplines
• Ability to balance multiple priorities and meet deadlines
• Strong analytical, quantitative, and problem-solving skills
• Able to collaborate with others to develop solutions and resolve problems
• Team player, self-motivated with strong communication skills and interpersonal skills
• Proficient in MS Office (Excel, Word, PowerPoint)

Let us give you the opportunity to be part of something bigger than yourself.  It is time for you #tobeapartner . APPLY today by sending your application with updated resume including current & expected salary to the partner (human) resources organization.

It is our policy to retain the personal data of applicants for future recruitment purpose for a period of 24 months.  When there are vacancies in our subsidiary or associate companies during the period, we may transfer your application to them for consideration of employment.  Under the Personal Data (Privacy) Ordinance, you have a right to a request access to, and to request correction of, your personal data in relation to your application.  If you wish to exercise these rights, please contact our Partner Resources Organization, Coffee Concepts (Hong Kong) Limited.

Who We Are:

Y-Intercept (Hong Kong) Limited is a quantitative investment management firm dedicated to delivering high-quality returns, supported by tested and proven investment strategies across various asset classes and global financial markets. We pride ourselves on and value intellectual curiosity and hard work, investing in people who are driven to learn and achieve. We are a merit-focused and talent-driven organization, characterized by compassion, respect, and modesty among our team members. We believe in maintaining a healthy and happy lifestyle in an intellectually stimulating environment.

Responsibilities
:

• Perform portfolio operational support, including reconciliation and dealing with prime brokers
• Interface daily with fund administrator, prime brokers, swap counterparties, and internal investment team to assist with reconciliation of positions and accounts, promptly researching and correcting discrepancies
• Recognize and troubleshoot PNL and accounting issues
• Collaborate with the Technology team to develop new tools and applications
• Perform ad-hoc tasks assigned by management

Required Qualification, Skills, and Experience:

• A bachelor's degree in Economics, Finance, Accounting, or a related field is required
• Minimum 5 years of related work experience
• Strong organisational skills, attention to detail, and excellent written and verbal communication skills
• Self-motivated, disciplined, and able to operate independently as well as part of a team

Location:

Central, Hong Kong

Y-Intercept (Hong Kong) Limited is an equal opportunity employer.

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Product R&D

Flow Traders is looking for an experienced Operations Specialist to join our growing Operations team in Hong Kong. The ideal candidate is driven, proactive and motivated to work in a fast paced environment. This is a unique opportunity to join a leading proprietary trading firm with an entrepreneurial and innovative culture at the heart of its business. We value quick-witted, creative minds and challenge them to make full use of their capacities. If you aim high, the sky is the limit

The role directly supports our Traders by performing reconciliation and control while continuously improving these processes. Supporting our growing trading operations, the Operations Team not only monitors and tracks our trading positions, but also continuously seeks opportunities to improve our systems and methods for doing so, in order to catch inefficiencies sooner and more accurately. The Operations Team obtains knowledge about procedures and processes and actively shares knowledge of new developments with colleagues internally as well as with our Trading and Risk teams globally. Due to the role being part of the broader Risk and Operations (RO) team, there are opportunities and potential to gain a broader scope within risk management.

What you will do

• Responsible for daily trade bookings, resolving settlement issues and to monitor corporate action events for the firm
• Responsible for the daily reconciliation and reporting of all trades, positions, cash holdings, costs and P&L attribution in a timely manner
• Monitor and manage operational workflow and risk throughout the trade lifecycle
• Adopt the use of technology and contribute to projects with the aim of ensuring work processes are optimised
• Working closely with counterparties/custodians/prime brokers to on-board new businesses and resolve daily issues

What you need to succeed

• 3 to 5 years of Mid-office/Operations experience preferably from buy-side (Hedge funds, Prop Trading) or Prime brokerage.
• Bachelor Degree in Business, Economics or related field
• Product knowledge in listed equities, ETFs, derivatives and FX
• Familiar with Asian securities markets and the respective rules preferred
• Proficient in Excel, and practical experience in VBA, SQL and Python.
• Ability to process and perform analysis with large datasets
• Excellent communication and problem solving skills
• A proactive, assertive, and flexible personality
• Passion to work in a fast paced working environment

What We Offer

We like to think that talent grows at Flow and stays at Flow. To ensure this, we provide our employees with an extensive onboarding program, access to Flow Academy, the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, annual discretionary bonus and other fantastic perks and benefits, such as:

• Flow Academy for continuous learning and opportunities to attend domain-related conferences
• Comprehensive health insurance coverage
• In-house lounge with a bar, pool table and console games
• Daily catered breakfast and lunch with healthy snacks and drinks available throughout the day
• In-house hairdresser and massage therapist
• Personal trainers, weekly boot camps and a subsidized gym membership
• Annual company trip and a variety of events throughout the year
• Global rotations between our offices worldwide
• and more

Flow Traders does not accept unsolicited resumes from any professional staffing or search firms. All resumes, and any other information identifying potential candidates, submitted to any employee at Flow Traders via-email, the Internet or directly without a valid and signed search agreement will be deemed free to contact by Flow Traders without any restrictions and no placement fee of any kind will be paid in the event the candidate is hired by Flow Traders.

Responsibilities:

1. Coordinate daily operational matters between Hong Kong and overseas teams and promote project progress management.

2. Support meeting organization, report preparation, and operational data compilation and analysis.

3. Possess multitasking ability and independently optimize operational processes and collaboration mechanisms.

4. Collaborate with business, marketing, and technology teams to ensure efficient operational advancement.

Qualifications:

1. Bachelor's degree or higher, with at least 5 years of experience in operational support, project management, or administrative-related work. Meticulous and responsible.

2. Strong communication skills in both Chinese and English; proficient in Office software.

3. Logical thinking with basic data processing and analysis capabilities.

4. Good coordination and organizational skills, adaptable to a fast-paced cross-team work environment.

5. Experience in cross-cultural or international business support is preferred.

Position Purpose

Be a contributor to the team's success in completing routine Traditional Trade transactions and looking for rooms to improve efficiency within the Bank's internal control framework

Direct Responsibilities

• Subject to experience, to execute the duty of processor to complete route Traditional Trade transactions within the committed timeline
• Operate relevant banking systems on transaction processing
• Provide transaction support by updating application systems for all trade transactions including import and export.
• Ensure transactions are processed with no backlog.
• Provide support to clients with tailor-made reports / advice and handling customers enquires.
• Acts as the contact point of clients in receiving transactions.
• To monitor the workflow and procedures to be running in proper paths enabling the Quality Target could be achieved.
• To review irregular, problematic and overdue transactions and to provide guidance to staff members on follow-up actions.
• Responsible for ensuring Operation Procedures are written, distributed and updated
• Reporting potential issues if required
• Bring Direct contribution to BNPP operational permanent control framework
• Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls
• Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified.
• Comply with internal and external regulatory and compliance requirements
• Comply with the BNPP standards of Code of Conduct
• Comply with the BNPP IT Security policies
• Responsible for reporting all incidents according to the Incident Management System.
• Anti‐Money Laundering / Financial Sanctions "AML/FS") related duties: Operations are an integral part of the control framework including for AML/FS topics. In that respect, in performing your role you are expected to ensure adherence to AML/FS‐related Group Policies and execution of associated operational controls, and to promptly escalate any resulting hit for analysis and decision.

Other contributions

• Share knowledge and experience with colleagues in team to build up team spirit;
• Contribute and support businesses in product delivery with professional comments.
• Contribute to resolve and identify blocking matters
• Coach / assist team members in achieving the objective
• able to help Unit Head to run the Unit smoothly.

Competencies (Technical / Behavioral)

• 3-4 years relevant Traditional Trade operations experience
• Familiar with relevant UCP articles and ISBP rules
• Team spirit contributor / builder
• Good communication in speaking / writing
• University degree
• CDCS or CITF certificates

About BNP PARIBAS
As the leading European Union bank, and one of the world's largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

LOCATION: HK – Causeway Bay

TYPE: Full time

Specialist, Operations – Hong Kong & Macau

Do you enjoy being the go-to person? Are you interested in providing active operational and field support to Western Union stores and agent network? Join Western Union as Senior Specialist, Operations.

Western Union powers your pursuit.

This role is on the lookout for providing operational support to the locations of Western Union Retail Services, which consists of Western Union branches and subagent networks, and handle Digital Operations. You will be coordinating between various teams internally and externally to provide training and coordinate upgrades and roll outs, maintenance and troubleshooting as required.

You will propose operational improvement initiatives to business leaders, whilst ensuring processes are both commercially minded and consistent with regulations.

Role Responsibilities:

• Manage the end-to-end agent experience lifecycle management including onboarding lead times and post activation support.

• Will manage and handle digital operations framework for Hong Kong and Macau Digital business.

• Monitor Account Payout Network transactions, tasks, and activities.

• Implement new processes to enhance service, improve cost effectiveness, improve quality, and address service issues for Hong Kong and Macau network organization.

• Ensure efficiency and quality goals are met for all products and operational queues and departments daily, weekly, and monthly.

• Enabling operational excellence in service delivery and regulatory compliance within the country's networks and customers through the coordination of Agent Operations activities, Regional Operation Centers, Compliance, and business.

• Experience in data analysis, market and trend research is a plus.

Role Requirements:

• A minimum of years' experience in retail consumer, bank, financial services/payment services, call center organizations with emphasis on technology and process or product management. This includes retail point of sale technology, mobile and self-service consumer solutions.

• Experience is required in leading and managing large global cross-functional programs, with the ability to network and communicate across all functions and management levels.

• Experience working with program or project management principles, tools and processes is required with emphasis on Global Retail and Digital products and technologies.

• Detail oriented and results driven – must have a proven track record of delivering high quality results in a global environment.

• Excellent written and oral communication skills (English, Cantonese, and Mandarin), excellent people skills and ability to influence peers and stakeholders in business and technical roles.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company —transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at

Benefits

You will also have access to multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Hongkong specific benefits include:

• Paid Time Offs
• Global Recognition and Rewards Programs
• Hybrid Working Arrangement
• Life/ Accident Insurance Coverage

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, sexual orientation, gender identity, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Job Description:

• Upload and maintain product listings (images, descriptions, pricing, attributes) on Shopify.
• Process daily orders, returns, refunds, and exchanges.
• Handle customer enquiries and provide excellent service using Customer Service platforms.
• Handle mainland e-shop platforms such as Xiaohongshu (XHS), Douyin, and Tmall (product upload, inventory, logistics, etc.).
• Coordinate shooting samples (borrowing, tracking, and returning to warehouse).
• Support the Marketing Executive during campaigns by updating homepage content and product bundle uploads in peak seasons.
• Cross-check and proofread Traditional Chinese (ZH) and English (EN) content on websites.
• Support weekly sales reports updates in Excel and flag operational issues.
• Liaise with warehouse/logistics to ensure smooth fulfillment and stock accuracy.

Requirement:

• Diploma/Associate Degree or equivalent work experience.
• 1–3 years' experience in e-commerce, retail, or logistics.
• Familiarity with Shopify (or similar platforms).
• Strong Excel reporting skills.
• Detail-oriented, organized, and reliable — with strong language sense for content checks.
• Customer-focused, with problem-solving skills.
• Able to manage workload effectively in a part-time role.

核心职责Key Responsibilities

负责处理股票业务部权益类衍生品组的各项中台业务,为部门业务人员提供日常管理和运营支持,具体包括但不限于以下职责:

You will be responsible for handling various middle - office operations of the equity derivatives group in Equities Department, and providing daily management and operational support. Specific responsibilities include but are not limited to the following:

• 协助销售为客户提供衍生品准入及交易服务等事项,协调公司相关部门合理解决客户问题。
• Assist Sales teams in providing clients with derivatives access and trading services. Coordinate with relevant internal departments to reasonably resolve client issues.
• 支持交易台,盘中交易时段提供相应支持,比如交易对冲资金调拨,交易权限管理等。及时处理与后台相关的各种突发事项,保证交易的正常运行;
• Support the trading desk during trading hours. Provide corresponding support, such as trading hedge fund allocation and trading permission management. Promptly handle various unexpected issues related to the back - office to ensure the normal trading operation.
• 每日衍生品交易系统处理支持,交易生命周期管理,清算核对清算出金;
• Provide daily support for the derivatives trading system, manage the trading lifecycle, and conduct settlement checks and out - going payment settlements.
• 维护业务数据、分析数据,制作报表,满足交易对冲、风险监控、部门管理、研究及监管报告报表需求;
• Maintain business data, analyze data, prepare reports, and meet the requirements for hedging, risk monitoring, department management, research, and regulatory reporting.
• 新结构新业务模式运营支持全流程推进协调;
• Coordinate the entire process of operational support for new structures and new business models.
• 监管合规数据统计报送,业务收入统计核对等;
• Conduct regulatory compliance data statistics and reporting, and perform business revenue statistics and reconciliations.
• 运营交易系统需求对接,系统功能测试等;
• Interface with operational trading system requirements and conduct system function testing.
• 其他资本金业务支持,公司与部门内部各事项各需求协调沟通等。
• Provide support for other capital related businesses, and coordinate and communicate on various matters and requirements within the company and the department.

职位要求Requirements

• 诚信正直、低调谦逊、艰苦奋斗,具备良好的道德品质;Upright, humble, diligent with high moral values.
• 具有外资行、其他证券公司等相关从业经历者优先;Prior experience in foreign banks, securities firms, or related financial institutions is preferred.
• 具备扎实的二级市场及金融衍生品知识,熟悉衍生品运营相关流程;Have a solid understanding of the secondary market and financial derivatives, and be familiar with derivative operation processes.
• 具有良好的项目推动能力,和跨部门沟通能力。Possess good project management and cross-departmental communication abilities.