117 Operations Specialist jobs in Hong Kong
Operations Specialist
Posted 3 days ago
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Job Description
Join to apply for the Operations Specialist role at Flow Traders
2 days ago Be among the first 25 applicants
Join to apply for the Operations Specialist role at Flow Traders
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Direct message the job poster from Flow Traders
Flow Traders is looking for an experienced Operations Specialist to join our growing Operations team in Hong Kong. The ideal candidate is driven, proactive and motivated to work in a fast paced environment. This is a unique opportunity to join a leading proprietary trading firm with an entrepreneurial and innovative culture at the heart of its business. We value quick-witted, creative minds and challenge them to make full use of their capacities. If you aim high, the sky is the limit!
The role directly supports our Traders by performing reconciliation and control while continuously improving these processes. Supporting our growing trading operations, the Operations Team not only monitors and tracks our trading positions, but also continuously seeks opportunities to improve our systems and methods for doing so, in order to catch inefficiencies sooner and more accurately. The Operations Team obtains knowledge about procedures and processes and actively shares knowledge of new developments with colleagues internally as well as with our Trading and Risk teams globally. Due to the role being part of the broader Risk and Operations (RO) team, there are opportunities and potential to gain a broader scope within risk management.
What you will do
- Responsible for daily trade bookings, resolving settlement issues and to monitor corporate action events for the firm
- Responsible for the daily reconciliation and reporting of all trades, positions, cash holdings, costs and P&L attribution in a timely manner
- Monitor and manage operational workflow and risk throughout the trade lifecycle
- Adopt the use of technology and contribute to projects with the aim of ensuring work processes are optimised
- Working closely with counterparties/custodians/prime brokers to on-board new businesses and resolve daily issues
What you need to succeed
- 3 to 5 years of Mid-office/Operations experience preferably from buy-side (Hedge funds, Prop Trading) or Prime brokerage.
- Bachelor Degree in Business, Economics or related field
- Product knowledge in listed equities, ETFs, derivatives and FX
- Familiar with Asian securities markets and the respective rules preferred
- Proficient in Excel, and practical experience in VBA, SQL and Python.
- Ability to process and perform analysis with large datasets
- Excellent communication and problem solving skills
- A proactive, assertive, and flexible personality
- Passion to work in a fast paced working environment
What We Offer
We like to think that talent grows at Flow and stays at Flow. To ensure this, we provide our employees with an extensive onboarding program, access to Flow Academy, the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, annual discretionary bonus and other fantastic perks and benefits, such as:
- Flow Academy for continuous learning and opportunities to attend domain-related conferences
- In-house lounge with a bar, pool table and console games
- Daily catered breakfast and lunch with healthy snacks and drinks available throughout the day
- In-house hairdresser and massage therapist
- Personal trainers, weekly boot camps and a subsidized gym membership
- Annual company trip and a variety of events throughout the year
- Global rotations between our offices worldwide
- and more!
Flow Traders does not accept unsolicited resumes from any professional staffing or search firms. All resumes, and any other information identifying potential candidates, submitted to any employee at Flow Traders via-email, the Internet or directly without a valid and signed search agreement will be deemed free to contact by Flow Traders without any restrictions and no placement fee of any kind will be paid in the event the candidate is hired by Flow Traders.
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance
- Industries Capital Markets and Financial Services
Referrals increase your chances of interviewing at Flow Traders by 2x
Sign in to set job alerts for “Operational Specialist” roles. Operation Service Specialist - Campus FY25 Associate Director, Operational Change Management, Operations Manager, Settlement Officer, Clearing and Operation DepartmentWan Chai District, Hong Kong SAR 1 week ago
Senior Training Operations Specialist(Contract) Officer, Project Administration (Ref: SMD224/25, 10546) Associate – Clearing and Deposit Operations Assistant Vice President/Senior Associate, Corporate Loans Operations (IBG - Loan Redemption) Corporate secretary with operational experience Revenue Operations Coordinator - Greater China & SEA Finance & Operations Associate | New Headcount, Venture Capital | HK$28-35K ASSOCIATE MANAGER (PROFESSIONAL LEARNING & DEVELOPMENT), EDUCATION AND TRAINING Administrator/ Analyst, Credit Administration Department, Operations Management Associate - Compliance & Fund OperationsCentral & Western District, Hong Kong SAR 2 days ago
Operations Business Transformation, Director / Associate Director Operations Support, Principal Investment ManagementCentral & Western District, Hong Kong SAR 2 weeks ago
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#J-18808-LjbffrOperations Specialist
Posted today
Job Viewed
Job Description
Join to apply for the Operations Specialist role at Flow Traders
2 days ago Be among the first 25 applicants
Join to apply for the Operations Specialist role at Flow Traders
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Flow Traders
Flow Traders is looking for an experienced Operations Specialist to join our growing Operations team in Hong Kong. The ideal candidate is driven, proactive and motivated to work in a fast paced environment. This is a unique opportunity to join a leading proprietary trading firm with an entrepreneurial and innovative culture at the heart of its business. We value quick-witted, creative minds and challenge them to make full use of their capacities. If you aim high, the sky is the limit!
The role directly supports our Traders by performing reconciliation and control while continuously improving these processes. Supporting our growing trading operations, the Operations Team not only monitors and tracks our trading positions, but also continuously seeks opportunities to improve our systems and methods for doing so, in order to catch inefficiencies sooner and more accurately. The Operations Team obtains knowledge about procedures and processes and actively shares knowledge of new developments with colleagues internally as well as with our Trading and Risk teams globally. Due to the role being part of the broader Risk and Operations (RO) team, there are opportunities and potential to gain a broader scope within risk management.
What you will do
- Responsible for daily trade bookings, resolving settlement issues and to monitor corporate action events for the firm
- Responsible for the daily reconciliation and reporting of all trades, positions, cash holdings, costs and P&L attribution in a timely manner
- Monitor and manage operational workflow and risk throughout the trade lifecycle
- Adopt the use of technology and contribute to projects with the aim of ensuring work processes are optimised
- Working closely with counterparties/custodians/prime brokers to on-board new businesses and resolve daily issues
What you need to succeed
- 3 to 5 years of Mid-office/Operations experience preferably from buy-side (Hedge funds, Prop Trading) or Prime brokerage.
- Bachelor Degree in Business, Economics or related field
- Product knowledge in listed equities, ETFs, derivatives and FX
- Familiar with Asian securities markets and the respective rules preferred
- Proficient in Excel, and practical experience in VBA, SQL and Python.
- Ability to process and perform analysis with large datasets
- Excellent communication and problem solving skills
- A proactive, assertive, and flexible personality
- Passion to work in a fast paced working environment
What We Offer
We like to think that talent grows at Flow and stays at Flow. To ensure this, we provide our employees with an extensive onboarding program, access to Flow Academy, the best working environment, the latest technology and continuous support. We go out of our way to retain the small business feeling with which we started and stimulate innovation and collaboration through teamwork and our non-hierarchical approach. We offer competitive salary, annual discretionary bonus and other fantastic perks and benefits, such as:
- Flow Academy for continuous learning and opportunities to attend domain-related conferences
- In-house lounge with a bar, pool table and console games
- Daily catered breakfast and lunch with healthy snacks and drinks available throughout the day
- In-house hairdresser and massage therapist
- Personal trainers, weekly boot camps and a subsidized gym membership
- Annual company trip and a variety of events throughout the year
- Global rotations between our offices worldwide
- and more!
Flow Traders does not accept unsolicited resumes from any professional staffing or search firms. All resumes, and any other information identifying potential candidates, submitted to any employee at Flow Traders via-email, the Internet or directly without a valid and signed search agreement will be deemed free to contact by Flow Traders without any restrictions and no placement fee of any kind will be paid in the event the candidate is hired by Flow Traders.
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance
- Industries Capital Markets and Financial Services
Referrals increase your chances of interviewing at Flow Traders by 2x
Sign in to set job alerts for “Operational Specialist” roles. Operation Service Specialist - Campus FY25 Associate Director, Operational Change Management, Operations Manager, Settlement Officer, Clearing and Operation DepartmentWan Chai District, Hong Kong SAR 1 week ago
Senior Training Operations Specialist(Contract) Officer, Project Administration (Ref: SMD224/25, 10546) Associate – Clearing and Deposit Operations Assistant Vice President/Senior Associate, Corporate Loans Operations (IBG - Loan Redemption) Corporate secretary with operational experience Revenue Operations Coordinator - Greater China & SEA Finance & Operations Associate | New Headcount, Venture Capital | HK$28-35K ASSOCIATE MANAGER (PROFESSIONAL LEARNING & DEVELOPMENT), EDUCATION AND TRAINING Administrator/ Analyst, Credit Administration Department, Operations Management Associate - Compliance & Fund OperationsCentral & Western District, Hong Kong SAR 2 days ago
Operations Business Transformation, Director / Associate Director Operations Support, Principal Investment ManagementCentral & Western District, Hong Kong SAR 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrFinance Operations Specialist
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Finance Operations Specialist role at Allianz Commercial
Join to apply for the Finance Operations Specialist role at Allianz Commercial
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Job Purpose / Role:
The main purpose of this role is the timely settlement of receivables and payables, including the processing of related booking entries, reconciliation (balancing & resolution of differences) along with payments processing, treasury support, cashflow, management and projection.
Job Purpose / Role:
The main purpose of this role is the timely settlement of receivables and payables, including the processing of related booking entries, reconciliation (balancing & resolution of differences) along with payments processing, treasury support, cashflow, management and projection.
Key Responsibilities :
Coordination, clarification and balancing of unbalanced items, and resolution of differences
- ","469777815":"hybridMultilevel"}' data-listid="1" data-font="Wingdings" data-leveltext=" " aria-setsize="-1"> Ensure that all accounts receivable / payables are settled and collected as per agreed terms of settlement.
Identify and analyse all accounts differences and liaise with Underwriting and the brokers to ensure that all items are booked correctly, and differences are resolved in a professional manner and on a timely basis. Establish and maintain an abeyance system.
Recommend write offs where applicable.
Processing
Coordination, transfer, and reconciliation of data from interfaces of front-end systems.
Execute settlements with counter parties (brokers, cedants, insurers, internal affiliates) for the control of outstanding balances of AGCS.
On an ongoing basis, properly account for all collections through timely cash allocation and clearing of suspense in the GL. Prepare monthly cash, receivable / payable and other account reconciliations, and related journal entries.
Perform credit control function of Accounts Receivable/Payable and related account reconciliations as assigned.
Payments and Treasury Support
- ","469777815":"hybridMultilevel"}' data-listid="2" data-font="Wingdings" data-leveltext=" " aria-setsize="-1"> Bank reconciliation.
Consistent filing of bank advices and payment supporting documents for audit trails.
Expense reimbursements data preparation.
Interfund payments processing and Claims payments processing.
Mapping of new payee code in GL system (SAP) and Feeder system.
Payroll funding, maintenance of company bank accounts and signatories.
Regular cashflow projection.
Governance and Quality Assurance
Archive records to satisfy audit and statutory requirements.
Document application of policies, procedures, and workflow for assigned areas of responsibility.
Draft standards to improve quality.
Identify process efficiency gains opportunities (e.g., with options for automation).
Collaboration and Customer Service
Maintain a collaborative relationship with external brokers. Provide professional and timely customer service to internal and external customers.
Work collaboratively with other Functional areas (Claims, IT, Operations, Underwriting) in establishing processes, booking flows and accuracy completeness controls.
Work with third party collection agencies as required.
Ad-hoc tasks and project work as assigned
Engage in tasks and projects that leverage on existing skills set or offer personal development opportunities.
Key Experience / Requirements / Skills:
Required Experience
- ","469777815":"hybridMultilevel"}' data-listid="3" data-font="Wingdings" data-leveltext=" " aria-setsize="-1"> 3-5 years’ Professional experience in reinsurance, P&C insurance and / or asset management.
Project and teamwork in an international and dynamic environment.
Proven understanding of credit control practice and principles.
Required Education
- ","469777815":"hybridMultilevel"}' data-listid="4" data-font="Wingdings" data-leveltext=" " aria-setsize="-1"> Tertiary qualification in Business Administration, Economics, Finance, Accounting, or comparable degree preferred or qualified by experience in related discipline.
Advanced Excel and PowerPoint skills to effectively analyse data and convey messages in a winning fashion.
Ability to handle complex processes (closing, reporting, finance operations) including understanding of data flows.
Legal and Regulatory Framework: Comprehensive knowledge of local GAAP, IAS / IFRS, Regulatory, Tax and other relevant requirements (such as Allianz Accounting policies) with regards to reporting, compliance, and declaration.
Understanding insurance financial statements and their performance measurement including drivers.
- A basic understanding of artificial intelligence (AI) and its potential applications in business is essential.
- ","469777815":"hybridMultilevel"}' data-listid="5" data-font="Wingdings" data-leveltext=" " aria-setsize="-1"> Analytical Thinking and Numeracy: Ability to identify patterns and root causes in complex (e.g., ambiguous, from various sources) data and processes to rapidly distil key issues and provide insight in various situations.
Communication and Presentation Skills: Ability to understand, elaborate and convey information clearly and effectively in respect to the audience / level of management (both verbal and in writing).
Problem Solving: Ability to identify and initiate appropriate actions to remediate issues that can be abstract / ambiguous and follow through on their remediation.
Project Management: Ability to manage projects (milestone and task planning, managing resources, controlling, monitoring, reporting, moderating) and to develop solutions while considering complex stakeholder structures and requirements.
Languages
English
Proficiency in other Asian languages is advantageous.
78971 | Finance & Accounting | Professional | Allianz Commercial | Full-Time | Permanent
What’s in it for you?
Let’s Care About Everything That Makes You, You
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.
Let’s care for your financial wellbeing
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.
Let’s care for your opportunities to progress
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
Let’s care for life’s twists and turns
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.
Let’s care for our society and our planet
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.
Care to join us?
Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks.Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises.We also cover unique risks such as offshore wind farms, infrastructure projects and film productions.Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.Allianz Commercial helps customers to prepare for what's ahead.
Learn more about careers at Allianz Commercial by clicking here.
Learn more about Allianz Commercial by clicking here.
Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture.
People with disabilities:
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email
Recruitment Agencies:
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Financial Services and Insurance
Referrals increase your chances of interviewing at Allianz Commercial by 2x
Sign in to set job alerts for “Operational Specialist” roles. Operation Service Specialist - Campus FY25Kwun Tong District, Hong Kong SAR HK$18,000.00-HK$0,000.00 1 month ago
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Hong Kong SAR HK 5,855.00-HK 5,855.00 2 weeks ago
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#J-18808-LjbffrTravel Operations Specialist
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Travel Operations Specialist role at Canonical
1 day ago Be among the first 25 applicants
Join to apply for the Travel Operations Specialist role at Canonical
Get AI-powered advice on this job and more exclusive features.
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring Travel Operations Specialists to join our Business Services team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. Our team set travel policy, support travel decisions, respond to travel emergencies and are responsible for supplier relationships.
We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.
Location: Worldwide - home based, except in locations where we have an office, such as London, Taipei and Beijing.
Responsibilities
- Engage with colleagues to address travel queries and issues
- Work with the wider business services team on company and industry event plans
- Hold travel vendors accountable for providing excellent service
- Check invoices to ensure accurate charges and timely payments, credits and refunds for travel
- Monitor trends, spend, emissions and compliance with company policy
- Track unused tickets, credits and airline points usage
- Excellent academic results at school and university
- A degree in a business or technical subject
- Excellent communication skills
- Responsible and accountable
- Self-awareness and thoughtfulness
- Ability to travel up to four times a year for company events of up to two weeks duration
- Ability to learn new technology and software quickly
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
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#J-18808-LjbffrIT Operations Specialist
Posted 10 days ago
Job Viewed
Job Description
IT Service Management (ITSM) & Governance:
- Oversee release management processes, ensuring smooth and controlled deployment of changes across production environments.
- Implement and enforce change management governance, including reviewing, approving, and documenting production changes to minimize risk.
- Maintain IT service catalogs, SLAs, and incident management workflows to align with ITIL best practices.
3rd Party Tool Integration & SaaS Governance:
- Administer and optimize SaaS platforms (Jira, Freshdesk, etc.), enforce governance policies for tool usage, integrations, and automation workflows.
- Collaborate with stakeholders to ensure tools support ITSM processes (incident, problem, change, and release management).
IT Onboarding & Offboarding (Security & Compliance Focus):
- Standardize and automate user provisioning/deprovisioning processes.
- Maintain audit-ready documentation for access management and compliance reporting.
Production Environment & Security:
- Administer internal VPNs and user access (IAM).
- Partner with Engineering and DevOps to align operational changes with release and change governance.
- Train teams on ITSM processes, security protocols, and compliance requirements.
Preferred Qualifications:
- Experience with IT service delivery
- Strong understanding of production environment stability and risk mitigation, especially change/release management.
- Familiarity with governance tools (ServiceNow, Jira Service Management, Freshdesk).
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Consulting
Industries: Business Consulting and Services, IT Services, IT Consulting
#J-18808-LjbffrHR Operations Specialist
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the HR Operations Specialist role at EMCD: TOP10 Mining pool, Wallet, P2P platform, Coinhold
1 month ago Be among the first 25 applicants
Join to apply for the HR Operations Specialist role at EMCD: TOP10 Mining pool, Wallet, P2P platform, Coinhold
Are you driven by the challenge of building scalable HR processes and automating workflows from the ground up? Were looking for a proactive and detail-oriented HR Operations Specialist who's passionate about operational efficiency and excited to take ownership of onboarding, off-boarding, and HR systems optimization.
In this role, you wont just be handling day-to-day admin tasks youll be driving the implementation and improvement of HR processes , identifying areas for automation, and helping shape the future of HR operations in a growing, fast-paced team.
What You'll Be Doing
Onboarding & Off-boarding
- Design and optimize onboarding/off-boarding workflows to ensure a smooth employee experience
- Request, prepare, and process necessary documentation (service agreements, terminations)
- Coordinate cross-functional tasks with Legal, Finance, CISO, and IT
- Conduct welcome meetings and ensure seamless system access (Slack, Jira, HRM, etc.)
- Implement termination processes through HRM systems and related tools
- Prepare and maintain HR documentation (promotions, changes in employee data, compliance updates)
- Ensure accurate data entry and document storage
- Reconcile employee leave data with accounting and update records accordingly
- Support the development and revision of internal regulations and HR policies (in both Russian and English)
- Coordinate the equipment lifecycle (requests, approvals, payments, logistics)
- Celebrate employee milestones and ensure cultural alignment across teams
- Help shape and enforce company structure updates in both HRM systems and documentation
- Upper-Intermediate or higher English (comfortable with written and verbal communication in international teams)
- Solid understanding of core HR processes and HR document management
- Hands-on experience automating HR workflows and introducing new operational processes
- Familiarity with HRM platforms and experience supporting platform transitions
- Detail-oriented, highly organized, and proactive in driving improvements
- 100% remote work from anywhere in the world.
- Flexible working hours focused on results, not time clocks.
- 28 paid vacation days + 12 bonus days annually.
- Paid sick leave with no red tape.
- Budget for professional growth (courses, certifications, training).
- A chance to take ownership and influence the core of global crypto infrastructure.
- Seniority level Entry level
- Employment type Full-time
- Job function Human Resources
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at EMCD: TOP10 Mining pool, Wallet, P2P platform, Coinhold by 2x
Sign in to set job alerts for “Human Resources Operations Specialist” roles. Talent – HR Operations – Officer – Hong Kong Assistant Human Resources Officer / Senior Human Resources Assistant (Recruitment) Specialist to Assistant Manager (Human Resources)Wan Chai District, Hong Kong SAR 1 month ago
Human Resources Business Partner - Well-known and Stable Organization Assistant Manager to SM, Recruitment and Business Partner, Human Resources Human Resources Executive - Business PartnerSha Tin District, Hong Kong SAR 9 hours ago
Human Resources Business Partner (Information Technology) Human Resources Assistant (1 year contract)Wan Chai District, Hong Kong SAR 4 weeks ago
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#J-18808-LjbffrMerchant Operations Specialist
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Merchant Operations Specialist role at Jumppoint .
Responsible for handling daily merchant operations, including new applications, profile setup, record keeping, and account maintenance. Ensure the onboarding process complies with internal and external policies and regulations.
Job Responsibilities- Handle daily merchant operations of new applications, profile setup, record keeping, and account maintenance, ensuring compliance with policies and regulations.
- Manage product flow from warehouse to customers, handle customer communications regarding product availability, returns, and complaints to ensure customer satisfaction.
- Handle customer returns, complaints, and queries promptly and effectively.
- Maintain and update customer account information and master data.
- Optimize stock accuracy, aligning it with targets and cost considerations.
- Manage inbound and outbound logistics, and create necessary shipping and delivery documents.
- Identify process improvement opportunities and manage initiatives to enhance operational efficiency across the fulfillment process. Keep all documentation and SOPs updated.
- Perform ad-hoc tasks as required or assigned.
- Higher Diploma or above in any discipline (fresh graduates are welcome).
- Candidates with less experience will be considered as Merchant Operations Associate.
- Relevant experience in client onboarding, customer success/service, client operations, or sales support is an advantage.
- Strong analytical and problem-solving skills.
- Proactive attitude, patient, well-organized, and attentive to details.
- Good team player with strong communication and interpersonal skills.
- Good command of written, spoken, and typing English and Chinese (Cantonese and Mandarin).
- Proficiency in Microsoft Word, PowerPoint, especially Excel.
- Immediate availability is preferred.
- Performance bonus
- Medical benefits
- 5-day work week
- 12 days annual leave
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Transportation, Logistics, Supply Chain and Storage
This job posting is active. No indications of expiration are present.
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About the latest Operations specialist Jobs in Hong Kong !
IT Operations Specialist
Posted 3 days ago
Job Viewed
Job Description
IT Service Management (ITSM) & Governance:
- Oversee release management processes, ensuring smooth and controlled deployment of changes across production environments.
- Implement and enforce change management governance, including reviewing, approving, and documenting production changes to minimize risk.
- Maintain IT service catalogs, SLAs, and incident management workflows to align with ITIL best practices.
3rd Party Tool Integration & SaaS Governance:
- Administer and optimize SaaS platforms (Jira, Freshdesk, etc.), enforce governance policies for tool usage, integrations, and automation workflows.
- Collaborate with stakeholders to ensure tools support ITSM processes (incident, problem, change, and release management).
IT Onboarding & Offboarding (Security & Compliance Focus):
- Standardize and automate user provisioning/deprovisioning processes.
- Maintain audit-ready documentation for access management and compliance reporting.
Production Environment & Security:
- Administer internal VPNs and user access (IAM).
- Partner with Engineering and DevOps to align operational changes with release and change governance.
- Train teams on ITSM processes, security protocols, and compliance requirements.
Preferred Qualifications:
- Experience with IT service delivery
- Strong understanding of production environment stability and risk mitigation, especially change/release management.
- Familiarity with governance tools (ServiceNow, Jira Service Management, Freshdesk).
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Engineering and Consulting
Industries: Business Consulting and Services, IT Services, IT Consulting
#J-18808-LjbffrHR Operations Specialist
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the HR Operations Specialist role at EMCD: TOP10 Mining pool, Wallet, P2P platform, Coinhold
1 month ago Be among the first 25 applicants
Join to apply for the HR Operations Specialist role at EMCD: TOP10 Mining pool, Wallet, P2P platform, Coinhold
Are you driven by the challenge of building scalable HR processes and automating workflows from the ground up? Were looking for a proactive and detail-oriented HR Operations Specialist who's passionate about operational efficiency and excited to take ownership of onboarding, off-boarding, and HR systems optimization.
In this role, you wont just be handling day-to-day admin tasks youll be driving the implementation and improvement of HR processes , identifying areas for automation, and helping shape the future of HR operations in a growing, fast-paced team.
What You'll Be Doing
Onboarding & Off-boarding
- Design and optimize onboarding/off-boarding workflows to ensure a smooth employee experience
- Request, prepare, and process necessary documentation (service agreements, terminations)
- Coordinate cross-functional tasks with Legal, Finance, CISO, and IT
- Conduct welcome meetings and ensure seamless system access (Slack, Jira, HRM, etc.)
- Implement termination processes through HRM systems and related tools
- Prepare and maintain HR documentation (promotions, changes in employee data, compliance updates)
- Ensure accurate data entry and document storage
- Reconcile employee leave data with accounting and update records accordingly
- Support the development and revision of internal regulations and HR policies (in both Russian and English)
- Coordinate the equipment lifecycle (requests, approvals, payments, logistics)
- Celebrate employee milestones and ensure cultural alignment across teams
- Help shape and enforce company structure updates in both HRM systems and documentation
- Upper-Intermediate or higher English (comfortable with written and verbal communication in international teams)
- Solid understanding of core HR processes and HR document management
- Hands-on experience automating HR workflows and introducing new operational processes
- Familiarity with HRM platforms and experience supporting platform transitions
- Detail-oriented, highly organized, and proactive in driving improvements
- 100% remote work from anywhere in the world.
- Flexible working hours focused on results, not time clocks.
- 28 paid vacation days + 12 bonus days annually.
- Paid sick leave with no red tape.
- Budget for professional growth (courses, certifications, training).
- A chance to take ownership and influence the core of global crypto infrastructure.
- Seniority level Entry level
- Employment type Full-time
- Job function Human Resources
- Industries IT Services and IT Consulting
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#J-18808-LjbffrMerchant Operations Specialist
Posted 11 days ago
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Job Description
Join to apply for the Merchant Operations Specialist role at Jumppoint .
Responsible for handling daily merchant operations, including new applications, profile setup, record keeping, and account maintenance. Ensure the onboarding process complies with internal and external policies and regulations.
Job Responsibilities- Handle daily merchant operations of new applications, profile setup, record keeping, and account maintenance, ensuring compliance with policies and regulations.
- Manage product flow from warehouse to customers, handle customer communications regarding product availability, returns, and complaints to ensure customer satisfaction.
- Handle customer returns, complaints, and queries promptly and effectively.
- Maintain and update customer account information and master data.
- Optimize stock accuracy, aligning it with targets and cost considerations.
- Manage inbound and outbound logistics, and create necessary shipping and delivery documents.
- Identify process improvement opportunities and manage initiatives to enhance operational efficiency across the fulfillment process. Keep all documentation and SOPs updated.
- Perform ad-hoc tasks as required or assigned.
- Higher Diploma or above in any discipline (fresh graduates are welcome).
- Candidates with less experience will be considered as Merchant Operations Associate.
- Relevant experience in client onboarding, customer success/service, client operations, or sales support is an advantage.
- Strong analytical and problem-solving skills.
- Proactive attitude, patient, well-organized, and attentive to details.
- Good team player with strong communication and interpersonal skills.
- Good command of written, spoken, and typing English and Chinese (Cantonese and Mandarin).
- Proficiency in Microsoft Word, PowerPoint, especially Excel.
- Immediate availability is preferred.
- Performance bonus
- Medical benefits
- 5-day work week
- 12 days annual leave
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Transportation, Logistics, Supply Chain and Storage
This job posting is active. No indications of expiration are present.
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