55 Operations Supervisor jobs in Hong Kong
Assistant Operations Supervisor
Posted 3 days ago
Job Viewed
Job Description
2 days ago Be among the first 25 applicants
This range is provided by Rentokil Initial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$200,000.00/yr - HK$60,000.00/yr
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 60 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.
We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.
Find out more on 於香港發展超過 60 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。
我們是行業創新和數碼解決方案的領導者,我們專注於社區服務並負起社企責任。 我們的員工造就了我們,我們的團隊就像一個大家庭,歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業,優厚全面的薪酬福利、多元化晉昇機會,鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。
請鏈接網站
- Managing and overseeing daily operations, including ensure the productivity and service quality control.
- Coordinate with other departments on service implementation and monitor the progress.
- Respond to complaints and resolve issues to meet clients' satisfaction.
- Manage and develop the service team to improve their performance.
- Arrange the work schedule of the service team.
- Responsible for the calculation of the overtime allowances and expenses of the service team.
- Handle ad hoc projects assigned by managers.
- Higher Diploma and above
- Minimum 2 years of relevant working experience
- Self-motivated, able to work under pressure and strong sense of responsibility
- Detailed minded, well organized and quick response
- Excellent customer service skills, effective interpersonal, presentation and communication skills
- Excellent of spoken and written English and Chinese
- Proficiency in MS office applications
- Competitive salary package
- 13-month salary
- Flexible Working Hours
- Dental insurance
- Annual medical check up
- 5-day work week
- Paid Public Holiday
- Annual Leave
- Marital leave
- Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
- Offer learning & development and Training program
- Excellent promotion opportunities
- Excellent company culture
- Staff recognition awards
- Seniority level Executive
- Employment type Full-time
- Job function Management and Manufacturing
Referrals increase your chances of interviewing at Rentokil Initial by 2x
Sign in to set job alerts for “Operations Supervisor” roles.Hong Kong SAR HK$20,000.00-HK$24,999.00 4 weeks ago
Manager / Supervisor (Fast Food - New Shop) Senior Client Services Manager - Clearing & Settlement Operations Senior Manager / Manager, Operations Leadership (Retail Operations)Wan Chai District, Hong Kong SAR 1 day ago
Customer Service Supervisor (Showroom / Retail shop)Kowloon City District, Hong Kong SAR 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrAssistant Operations Supervisor
Posted 3 days ago
Job Viewed
Job Description
2 days ago Be among the first 25 applicants
This range is provided by Rentokil Initial. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay rangeHK$200,000.00/yr - HK$60,000.00/yr
We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 60 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.
We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.
Find out more on 於香港發展超過 60 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。
我們是行業創新和數碼解決方案的領導者,我們專注於社區服務並負起社企責任。 我們的員工造就了我們,我們的團隊就像一個大家庭,歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業,優厚全面的薪酬福利、多元化晉昇機會,鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。
請鏈接網站
- Managing and overseeing daily operations, including ensure the productivity and service quality control.
- Coordinate with other departments on service implementation and monitor the progress.
- Respond to complaints and resolve issues to meet clients' satisfaction.
- Manage and develop the service team to improve their performance.
- Arrange the work schedule of the service team.
- Responsible for the calculation of the overtime allowances and expenses of the service team.
- Handle ad hoc projects assigned by managers.
- Higher Diploma and above
- Minimum 2 years of relevant working experience
- Self-motivated, able to work under pressure and strong sense of responsibility
- Detailed minded, well organized and quick response
- Excellent customer service skills, effective interpersonal, presentation and communication skills
- Excellent of spoken and written English and Chinese
- Proficiency in MS office applications
- Competitive salary package
- 13-month salary
- Flexible Working Hours
- Dental insurance
- Annual medical check up
- 5-day work week
- Paid Public Holiday
- Annual Leave
- Marital leave
- Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services)
- Offer learning & development and Training program
- Excellent promotion opportunities
- Excellent company culture
- Staff recognition awards
- Seniority level Executive
- Employment type Full-time
- Job function Management and Manufacturing
Referrals increase your chances of interviewing at Rentokil Initial by 2x
Sign in to set job alerts for “Operations Supervisor” roles.Hong Kong SAR HK$20,000.00-HK$24,999.00 4 weeks ago
Manager / Supervisor (Fast Food - New Shop) Senior Client Services Manager - Clearing & Settlement Operations Senior Manager / Manager, Operations Leadership (Retail Operations)Wan Chai District, Hong Kong SAR 1 day ago
Customer Service Supervisor (Showroom / Retail shop)Kowloon City District, Hong Kong SAR 2 weeks ago
We’re unlocking commun ty knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr(Assistant) Operations Stock Supervisor
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the (Assistant) Operations Stock Supervisor role at The Nuance Group .
Get AI-powered advice on this job and more exclusive features.
Avolta operates in over 75 countries with more than 1,200 locations, providing travel retail, food, and convenience services. Our company, formed by the merger of Dufry, HMS Host, and Autogrill, focuses on customer experience, employee wellbeing, and environmental protection. We are committed to good corporate governance and transparency.
Major Responsibilities
- Review the full inventory plan for the warehouse and prepare the staff and relevant areas.
- Lead stock counts, ensure accuracy, and submit results as required.
- Ensure proper execution of warehouse opening and closing routines.
- Prepare delivery orders and organize team deliveries to stores.
- Check and post transfer documents in the system.
- Follow up on order arrivals and prepare the warehouse accordingly.
- Supervise the handling of damaged products and update systems.
- Coordinate with store and warehouse teams for returns and deliveries.
- Ensure proper documentation for inspections and audits.
- Promote loss prevention and asset protection.
- Manage destruction of discarded products per procedures and regulations.
- Communicate documentation needs to the transport team.
Requirements
- At least 3 years of supervisory experience in stock operations or retail management.
- Self-motivated, high integrity, able to work under pressure.
- Good communication and problem-solving skills.
- Proficient in Microsoft Word and Excel.
Interested parties should send their CV via WhatsApp, Telegram, or Email to the Human Resources Department.
WhatsApp: 6088 1183
Telegram: DufryHKhr
Email: (email redacted)
Seniority level- Mid-Senior level
- Other
- Supply Chain and Distribution
- Retail
(Assistant) Operations Stock Supervisor
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the (Assistant) Operations Stock Supervisor role at The Nuance Group .
Get AI-powered advice on this job and more exclusive features.
Avolta operates in over 75 countries with more than 1,200 locations, providing travel retail, food, and convenience services. Our company, formed by the merger of Dufry, HMS Host, and Autogrill, focuses on customer experience, employee wellbeing, and environmental protection. We are committed to good corporate governance and transparency.
Major Responsibilities
- Review the full inventory plan for the warehouse and prepare the staff and relevant areas.
- Lead stock counts, ensure accuracy, and submit results as required.
- Ensure proper execution of warehouse opening and closing routines.
- Prepare delivery orders and organize team deliveries to stores.
- Check and post transfer documents in the system.
- Follow up on order arrivals and prepare the warehouse accordingly.
- Supervise the handling of damaged products and update systems.
- Coordinate with store and warehouse teams for returns and deliveries.
- Ensure proper documentation for inspections and audits.
- Promote loss prevention and asset protection.
- Manage destruction of discarded products per procedures and regulations.
- Communicate documentation needs to the transport team.
Requirements
- At least 3 years of supervisory experience in stock operations or retail management.
- Self-motivated, high integrity, able to work under pressure.
- Good communication and problem-solving skills.
- Proficient in Microsoft Word and Excel.
Interested parties should send their CV via WhatsApp, Telegram, or Email to the Human Resources Department.
WhatsApp: 6088 1183
Telegram: DufryHKhr
Email: (email redacted)
Seniority level- Mid-Senior level
- Other
- Supply Chain and Distribution
- Retail
Supervisor, Operations Transformation
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Supervisor, Operations Transformation role at Hong Kong Airlines
1 week ago Be among the first 25 applicants
Join to apply for the Supervisor, Operations Transformation role at Hong Kong Airlines
- Organize new routes launch preparation meeting, prepare meeting minutes and follow up on post-meeting actions
- Assist and coordinate with internal departments on the Operations Data Store (ODS) project
- Complete daily OTP data process, door close report and weekly OTP report
- Perform new routes pre-launch station inspection and publish the station inspection report if required
- Coordinate with internal departments to ensure that each new route launching / new aircraft acceptance preparation are completed and meeting its target date, collecting each of these department and report to DGM OMC for making further decision if remedial actions are required or not in case of failure to meet target date
- Perform cross-check on each phase of each seasonal scheduling and coordinate with airline planning to adjust the unreasonable block time and ground time, monitor and follow up the adjustment progress
- Perform other ad-hoc projects and tasks as assigned
- Organize new routes launch preparation meeting, prepare meeting minutes and follow up on post-meeting actions
- Assist and coordinate with internal departments on the Operations Data Store (ODS) project
- Complete daily OTP data process, door close report and weekly OTP report
- Perform new routes pre-launch station inspection and publish the station inspection report if required
- Coordinate with internal departments to ensure that each new route launching / new aircraft acceptance preparation are completed and meeting its target date, collecting each of these department and report to DGM OMC for making further decision if remedial actions are required or not in case of failure to meet target date
- Perform cross-check on each phase of each seasonal scheduling and coordinate with airline planning to adjust the unreasonable block time and ground time, monitor and follow up the adjustment progress
- Perform other ad-hoc projects and tasks as assigned
- Bachelor’s degree or above
- Thorough knowledge of operation control and flight dispatch relevant to the AOC
- At least 3-year Airline operation experience and basic aeronautical knowledge
- Good command of both spoken and written English, Chinese & Mandarin
- Knowledge in Word, Excel (including VBA, Formula), PowerPoint
- Able to work independently
- Capable to handle conflict and settle argument in a reasonable manner
- Good understanding of the regulatory authority set up and workflows in PRC
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Airlines and Aviation
Referrals increase your chances of interviewing at Hong Kong Airlines by 2x
Get notified about new Operations Supervisor jobs in Hong Kong, Hong Kong SAR .
Wan Chai District, Hong Kong SAR HK$25,000.00-HK$35,000.00 2 weeks ago
Manager, Deal Advisory, Strategy & Operations (Financial Services) Manager, Deal Advisory, Strategy & Operations (Financial Services, Operational Excellence) Senior Manager, Retail Banking Services, Operations Manager, Data Analytics (Operations Analytics) (HK) Tax - Customer Tax Operations & Reporting (FATCA/CRS/AEOI) - Manager/Senior Manager- Hong Kong (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SAR Manager, GI Corporate Business Operations and Personal Lines Manager, Deal Advisory, Strategy & Operations (Financial Services, Wealth Management) Senior Manager / Manager, Operations Leadership (Retail Operations) HR Operations Manager, Asia (Financial Services Company) General Manager, Operations Control CentreCentral & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 2 weeks ago
Senior Customer Service and Operations Manager (FS, 6 months bonus, up to 70k) Senior Procurement Operations Manager (HK)Southern District, Hong Kong SAR 1 week ago
Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax Advisory Service Excellence Manager/ AM, Insurance OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSupervisor, Operations Transformation
Posted 3 days ago
Job Viewed
Job Description
Join to apply for the Supervisor, Operations Transformation role at Hong Kong Airlines
1 week ago Be among the first 25 applicants
Join to apply for the Supervisor, Operations Transformation role at Hong Kong Airlines
- Organize new routes launch preparation meeting, prepare meeting minutes and follow up on post-meeting actions
- Assist and coordinate with internal departments on the Operations Data Store (ODS) project
- Complete daily OTP data process, door close report and weekly OTP report
- Perform new routes pre-launch station inspection and publish the station inspection report if required
- Coordinate with internal departments to ensure that each new route launching / new aircraft acceptance preparation are completed and meeting its target date, collecting each of these department and report to DGM OMC for making further decision if remedial actions are required or not in case of failure to meet target date
- Perform cross-check on each phase of each seasonal scheduling and coordinate with airline planning to adjust the unreasonable block time and ground time, monitor and follow up the adjustment progress
- Perform other ad-hoc projects and tasks as assigned
- Organize new routes launch preparation meeting, prepare meeting minutes and follow up on post-meeting actions
- Assist and coordinate with internal departments on the Operations Data Store (ODS) project
- Complete daily OTP data process, door close report and weekly OTP report
- Perform new routes pre-launch station inspection and publish the station inspection report if required
- Coordinate with internal departments to ensure that each new route launching / new aircraft acceptance preparation are completed and meeting its target date, collecting each of these department and report to DGM OMC for making further decision if remedial actions are required or not in case of failure to meet target date
- Perform cross-check on each phase of each seasonal scheduling and coordinate with airline planning to adjust the unreasonable block time and ground time, monitor and follow up the adjustment progress
- Perform other ad-hoc projects and tasks as assigned
- Bachelor’s degree or above
- Thorough knowledge of operation control and flight dispatch relevant to the AOC
- At least 3-year Airline operation experience and basic aeronautical knowledge
- Good command of both spoken and written English, Chinese & Mandarin
- Knowledge in Word, Excel (including VBA, Formula), PowerPoint
- Able to work independently
- Capable to handle conflict and settle argument in a reasonable manner
- Good understanding of the regulatory authority set up and workflows in PRC
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Airlines and Aviation
Referrals increase your chances of interviewing at Hong Kong Airlines by 2x
Get notified about new Operations Supervisor jobs in Hong Kong, Hong Kong SAR .
Wan Chai District, Hong Kong SAR HK$25,000.00-HK$35,000.00 2 weeks ago
Manager, Deal Advisory, Strategy & Operations (Financial Services) Manager, Deal Advisory, Strategy & Operations (Financial Services, Operational Excellence) Senior Manager, Retail Banking Services, Operations Manager, Data Analytics (Operations Analytics) (HK) Tax - Customer Tax Operations & Reporting (FATCA/CRS/AEOI) - Manager/Senior Manager- Hong Kong (MKT-On-site) Operations Manager - Hong Kong, Hong Kong SAR Manager, GI Corporate Business Operations and Personal Lines Manager, Deal Advisory, Strategy & Operations (Financial Services, Wealth Management) Senior Manager / Manager, Operations Leadership (Retail Operations) HR Operations Manager, Asia (Financial Services Company) General Manager, Operations Control CentreCentral & Western District, Hong Kong SAR SGD25,000.00-SGD30,000.00 2 weeks ago
Senior Customer Service and Operations Manager (FS, 6 months bonus, up to 70k) Senior Procurement Operations Manager (HK)Southern District, Hong Kong SAR 1 week ago
Manager / Senior Associate - Managed Services and Operations Lead – PwC Tax Advisory Service Excellence Manager/ AM, Insurance OperationsWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSupervisor, Investment Operations (Contract)
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Supervisor, Investment Operations (Contract) role at Principal Hong Kong .
Job OverviewWe are seeking a diligent and dedicated individual to join our team as a Supervisor, Investment Operations (Contract) . This role offers an excellent opportunity to work with a skilled team focused on excellence.
Responsibilities- Prepare daily cash position reports and manage short-term investments, including Time Deposit Placement, ensuring compliance with guidelines.
- Assist with product updates and projects, collaborating with the Manager to update product information and manage various departmental projects.
- Open accounts and follow up on regular or ad hoc KYC requests with banks and financial institutions.
- Liaise with Portfolio Managers to determine cash flow needs, ensuring sufficient funding for redemptions and operational issues.
- Perform ad-hoc tasks to support departmental goals and objectives.
- University or college graduate in Banking, Finance, or related fields.
- Minimum 3 years of experience in investment funds operations, with knowledge of Treasury Products (FX/MM, custodian functions) as a plus.
- Holder of SFC RA 13 license is advantageous.
- Proficient in English and Cantonese (spoken and written).
- Detail-oriented, positive attitude, team player, self-motivated, able to work under pressure, and prioritize tasks.
- Proficient in Microsoft Word, Excel (familiarity with Macro and VBA is a plus), and PowerPoint.
- Less experienced candidates may be considered for Senior Officer level.
At Principal Financial Group, we foster an inclusive and collaborative environment that encourages professional growth. Join us to work alongside industry experts, contribute to our mission of outstanding service, and advance your career in a supportive setting.
Additional Information- Seniority level: Associate
- Employment type: Contract
- Job function: Management and Manufacturing
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About the latest Operations supervisor Jobs in Hong Kong !
Supervisor, Investment Operations (Contract)
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Supervisor, Investment Operations (Contract) role at Principal Hong Kong .
Job OverviewWe are seeking a diligent and dedicated individual to join our team as a Supervisor, Investment Operations (Contract) . This role offers an excellent opportunity to work with a skilled team focused on excellence.
Responsibilities- Prepare daily cash position reports and manage short-term investments, including Time Deposit Placement, ensuring compliance with guidelines.
- Assist with product updates and projects, collaborating with the Manager to update product information and manage various departmental projects.
- Open accounts and follow up on regular or ad hoc KYC requests with banks and financial institutions.
- Liaise with Portfolio Managers to determine cash flow needs, ensuring sufficient funding for redemptions and operational issues.
- Perform ad-hoc tasks to support departmental goals and objectives.
- University or college graduate in Banking, Finance, or related fields.
- Minimum 3 years of experience in investment funds operations, with knowledge of Treasury Products (FX/MM, custodian functions) as a plus.
- Holder of SFC RA 13 license is advantageous.
- Proficient in English and Cantonese (spoken and written).
- Detail-oriented, positive attitude, team player, self-motivated, able to work under pressure, and prioritize tasks.
- Proficient in Microsoft Word, Excel (familiarity with Macro and VBA is a plus), and PowerPoint.
- Less experienced candidates may be considered for Senior Officer level.
At Principal Financial Group, we foster an inclusive and collaborative environment that encourages professional growth. Join us to work alongside industry experts, contribute to our mission of outstanding service, and advance your career in a supportive setting.
Additional Information- Seniority level: Associate
- Employment type: Contract
- Job function: Management and Manufacturing
Retail Banking Operation Head - Operations Management Department
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
Retail Banking Operation Head - Operations Management Department1 week ago Be among the first 25 applicants
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
Get AI-powered advice on this job and more exclusive features.
Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.
Responsibilities
- Manage daily operational activities of Credit Card Settlement, ATM Settlement, Time Deposit, Faster Payment System (FPS) and Autopay Operations.
- Formulate strategic plans for the section to meet with service and operational goals set by the management
- Monitor and review the set up, maintenance and updates of the processing systems and operating procedures of the section
- Implement operations policies and procedures of the section to ensure they are carried out in proper manner and are strictly followed by branches and the staff in the section
- Assist Department Head to handle personnel functions including hiring and training to ensure the smooth running of the Department
- Co-ordinate with Transaction Processing Centre Head to maintain a good operational control and branch activities
- Work with Retail Banking Product Team to advise on new products operational design
- Provide operations support to AML Compliance Officer on AML activities and new account opening
- University graduate or equivalent academic achievement
- At least 8-10 years corporate banking experience of which 6-8 years are in operations management position
- In-depth knowledge of corporate banking products/ services and their operational activities
- Knowledge of the regulations and procedures of Hong Kong Interbank Clearing Ltd (HKICL) and CCASS from the Hong Kong Security Clearing Co (HKSCC)
- Strong leadership and decision making skills
- Excellent managerial and planning skills
- Initiative, systematic, active and energetic
- Good communication skills and fluent in both spoken and written Chinese (Mandarin and Cantonese) and English
Personal data collected will be used for recruitment purpose only. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Industrial and Commercial Bank of China by 2x
Sign in to set job alerts for “Head of Retail Banking” roles. First Vice President, Head of Credit Card Section Head & Executive Vice President - Corporate Banking (Local Large Corp focus) Head of Industry, eCommerce, Gaming, and TravelKowloon City District, Hong Kong SAR 2 weeks ago
VP, Credit Approval (Midcap and FI Credit), Risk Management Group Assistant Vice President, Credit Initiation Supervisory (Secured Loan)Kowloon City District, Hong Kong SAR 4 days ago
Section Head & Executive Vice President (Trade Sales) - Wholesale Banking Team Head, Client Relationship Management, Private Banking Head of Finance, Transaction Banking Asia – Global Finance VP, Counterparty Credit & Clearing Risk, Prime Brokerage, Hedge Funds & FIs Deputy Division Head (Institutional Banking) Section Head, Electronic Banking, Promotion Team Vice President/Assistant Vice President, Payment Investigation, Corporate Banking Head of Wealth Planning, Greater China – Private Banking Vice President, Product Compliance (Corporate Banking) Head of INV Funds Commercialization (HK) Head of Conversational Banking, AI and Innovation - International Wealth and Premier BankingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrRetail Banking Operation Head - Operations Management Department
Posted 16 days ago
Job Viewed
Job Description
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
Retail Banking Operation Head - Operations Management Department1 week ago Be among the first 25 applicants
Join to apply for the Retail Banking Operation Head - Operations Management Department role at Industrial and Commercial Bank of China
Get AI-powered advice on this job and more exclusive features.
Industrial and Commercial Bank of China (Asia) Limited (“ICBC (Asia)”) is the flagship of overseas business of Industrial and Commercial Bank of China Limited (“ICBC”) – currently the largest commercial bank in China, and it is one of the domestic systemically important banks (D-SIBs) in Hong Kong. Currently, ICBC (Asia) has 52 retail outlets (including 27 “Elite Club” Wealth Management Centres) in Hong Kong. It is engaged in commercial banking, investment banking and other financial services, including those of securities, insurance and funds, with a focus on commercial and retail banking as well as global market business. Chinese Mercantile Bank and ICBC Asset Management (Global) Company Limited, two wholly-owned subsidiaries of ICBC (Asia), specialize in Renminbi services in mainland China and ICBC’s global asset management business respectively.
Responsibilities
- Manage daily operational activities of Credit Card Settlement, ATM Settlement, Time Deposit, Faster Payment System (FPS) and Autopay Operations.
- Formulate strategic plans for the section to meet with service and operational goals set by the management
- Monitor and review the set up, maintenance and updates of the processing systems and operating procedures of the section
- Implement operations policies and procedures of the section to ensure they are carried out in proper manner and are strictly followed by branches and the staff in the section
- Assist Department Head to handle personnel functions including hiring and training to ensure the smooth running of the Department
- Co-ordinate with Transaction Processing Centre Head to maintain a good operational control and branch activities
- Work with Retail Banking Product Team to advise on new products operational design
- Provide operations support to AML Compliance Officer on AML activities and new account opening
- University graduate or equivalent academic achievement
- At least 8-10 years corporate banking experience of which 6-8 years are in operations management position
- In-depth knowledge of corporate banking products/ services and their operational activities
- Knowledge of the regulations and procedures of Hong Kong Interbank Clearing Ltd (HKICL) and CCASS from the Hong Kong Security Clearing Co (HKSCC)
- Strong leadership and decision making skills
- Excellent managerial and planning skills
- Initiative, systematic, active and energetic
- Good communication skills and fluent in both spoken and written Chinese (Mandarin and Cantonese) and English
Personal data collected will be used for recruitment purpose only. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Finance
- Industries Banking
Referrals increase your chances of interviewing at Industrial and Commercial Bank of China by 2x
Sign in to set job alerts for “Head of Retail Banking” roles. First Vice President, Head of Credit Card Section Head & Executive Vice President - Corporate Banking (Local Large Corp focus) Head of Industry, eCommerce, Gaming, and TravelKowloon City District, Hong Kong SAR 2 weeks ago
VP, Credit Approval (Midcap and FI Credit), Risk Management Group Assistant Vice President, Credit Initiation Supervisory (Secured Loan)Kowloon City District, Hong Kong SAR 4 days ago
Section Head & Executive Vice President (Trade Sales) - Wholesale Banking Team Head, Client Relationship Management, Private Banking Head of Finance, Transaction Banking Asia – Global Finance VP, Counterparty Credit & Clearing Risk, Prime Brokerage, Hedge Funds & FIs Deputy Division Head (Institutional Banking) Section Head, Electronic Banking, Promotion Team Vice President/Assistant Vice President, Payment Investigation, Corporate Banking Head of Wealth Planning, Greater China – Private Banking Vice President, Product Compliance (Corporate Banking) Head of INV Funds Commercialization (HK) Head of Conversational Banking, AI and Innovation - International Wealth and Premier BankingWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr