177 Product Support jobs in Hong Kong
Product Support Technical Coordinator
Posted 18 days ago
Job Viewed
Job Description
**Who will you be working with?**
You will work closely with transversal departments within Project Managers, Design Team, Engineering Team and Field Service Team as well with Wabtec teams in APAC region and Europe. You will assist in operations and maintenance issue, troubleshooting and problem solving as required.
**How will you make a difference?**
The Product Support Technical Coordinator will lead digital transformation initiatives, manage a team of Field Service Technicians, and collaborate with cross-functional teams both locally and internationally.
Building on your electrical and mechanical experience, preferably in a railway environment or related industries, you will interface directly with customers, propose innovative solutions, and implement data-driven strategies to optimize our maintenance services.
**What will your typical day look like?**
+ Develop and communicate clear technical instructions for installed products, with a focus on Platform Screen Doors.
+ Spearhead the digitization of Field Service operations, improving data collection for interventions, repairs, and follow-up actions.
+ Manage a specialized team of Field Service Technicians focused on maintenance improvements; monitor and report on their performance.
+ Identify, propose, and implement cost-effective improvements to maintenance services, collaborating with relevant managers to execute organizational changes.
+ Collaborate with local and international Engineering teams to enhance data-driven maintenance capabilities.
+ Contribute to data-driven projects aimed at improving service offerings.
+ Establish and oversee Key Performance Indicators (KPIs) to objectively assess performance, proposing and implementing changes to maximize efficiency and reduce costs.
+ Liaise with customers to coordinate work, communicate changes, generate reports, and actively participate in meetings and project activities.
+ Enforce and maintain data governance to ensure data accuracy, quality, stored and shared in a standardized and secure manner
+ Support and build a data-driven culture, enable data-driven decision making by providing training and support to Field Service Technicians
**What do we want to know about you?**
+ Fluency in English (written and verbal)
+ Chinese language skills (optional, but advantageous)
+ Bachelor's degree in engineering, Computer Science, Information Systems, Data Science or related disciplines
+ Field Service or Project site experience in E&M or related industrial fields.
+ Strong IT skills. Good understanding of Internet technologies and capabilities is a must. Coding ability is not required but could be advantageous.
+ Railway industry experience or knowledge (preferred)
+ Team management experience and excellent collaboration skills are required.
+ Strong attention to detail and ability to create clear documentation and presentations.
+ Solid knowledge of electrical and/or mechanical engineering and industrial systems
+ Data interpretation skills, including report and graph creation0
+ Ability to work independently and communicate technical concepts effectively to diverse audiences
+ Problem-solving aptitude and commitment to continuous learning (technical and operational)
+ Work on site (railway stations or depots) may be required from time to time for training, troubleshooting or implement operational changes.
+ Travel outside HK may be required occasionally.
**Preferred Skillsets / Experience:**
+ Asset management, maintenance cycle
+ Data governance
+ Six Sigma approach (DMAIC)
+ Root Cause Analysis (Data Driven)
+ Effective communication skills
**"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"**
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
ITO Specialist – Client Integration & eBanking Product Support - 12 Months contract - Hong Kong
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Global Banking Operations (Data Processing/ Data entry) -12 Months contract - Hong Kong role at Robert Walters
Join to apply for the Global Banking Operations (Data Processing/ Data entry) -12 Months contract - Hong Kong role at Robert Walters
Direct message the job poster from Robert Walters
Job Title: ITO – Client Integration Support and Registration - eBanking Product
Location: Hong Kong
Job Type: Contract- 12 Months
Opportunity Overview: Robert Walters has an exciting opportunity for a Client Integration Support and Registration - ebanking products position to work with our client on a contract. This contract role will provide exposure to a truly international and multicultural environment that appreciates and respects individuality.
About our client: Our client is a French multinational universal bank and financial services holding company. It has a presence in 65 countries, with close to 190,000 employees. It is the largest banking group in Europe, and the ninth-largest banking group in the world (by assets). It was ranked as the 33rd largest public company in the world.
Role objective:
Join the regional team dedicated to onboard and maintain clients for our Supply Chain related of the Global Banking internet eBanking products. Goal is to provide the highest quality of service focused at giving very positive experiences to ebanking clients.
Key Responsibilities
- Provide fast, accurate registration services for eBanking products. Communications by phone, e-mail, instant messaging, and Jira to our APAC client facing teams, Implementation managers and directly with clients.
- Join on-call -duty rotation roster for providing to fulfil urgent registration related requests.
- Participate in drives to continually innovate and optimize our internet eBanking support and registration activities.
- Be able to work with and accommodate multi-cultural environments and different time-zones.
- Facilitate smooth communications between team members and external teams within the bank.
Communication with Team members in Europe, America, and Asia
- Be able to work with and accommodate multi-cultural environments and different time-zones.
- Facilitate smooth communications between team members and external teams within the bank.
Integration within Internal Teams
- Show excellent team spirit and teamwork with excellent communication skills
- Provide excellence in Quality of Service towards both internal & external clients.
- Integrate internal professional behaviours which are: Commitment, Creativity, Ambition and responsiveness.
Administration/Reporting
- Perform job assigned and provide activity report support requested by the supervisor.
- Participate to meetings organized by the team.
- Inform management about any issues related to the job.
On-call and On-site Support Roster
- Participate in duty roster for Hong Kong holiday and weekend support, working from home or at office.
Requirements/Qualifications:
- Pre-existing experience Cash Management and or Trade, Supply Chain Management an asset.
- Good knowledge of Internet application usage and familiarize with internet security concepts.
- Familiarity with internet security concepts.
- Strong trouble shooting skills and able to provide fast workarounds for clients.
- Ability to prioritize in particular be able to manage and anticipate activity peaks.
- University graduate with at least 3 years relevant banking/related experience in Trade and Supply Chain is a strong asset.
- Good English, communicating with APAC internal users.
- Abilities in spoken and written Mandarin and/or other APAC languages are an advantage.
- Experienced in internet eBanking product setup support is beneficial.
- Experience in ebanking product registration is a strong plus.
- Experience in data entry is great asset.
- Excellent interpersonal skills.
- Strong commitment to work in client focused product support and registration.
- Able to work under pressure and zero error in registrations.
The client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.
As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Therefore, please let us know if you are not agreeable to that.
Seniority level- Seniority level Entry level
- Employment type Contract
- Job function Other
- Industries Banking and Investment Banking
Referrals increase your chances of interviewing at Robert Walters by 2x
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Administrative Assistant (Up to $20,000/mth)Central & Western District, Hong Kong SAR 9 months ago
Online Data Analyst - Chinese Traditional (HK) Equity Reporting Data Analyst - Leading Investment Bank Personal Assistant - Personal & Family supportCentral & Western District, Hong Kong SAR 9 months ago
Central & Western District, Hong Kong SAR 8 months ago
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#J-18808-LjbffrITO Specialist – Client Integration & eBanking Product Support - 12 Months contract - Hong Kong
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Global Banking Operations (Data Processing/ Data entry) -12 Months contract - Hong Kong role at Robert Walters
Join to apply for the Global Banking Operations (Data Processing/ Data entry) -12 Months contract - Hong Kong role at Robert Walters
Direct message the job poster from Robert Walters
Job Title: ITO – Client Integration Support and Registration - eBanking Product
Location: Hong Kong
Job Type: Contract- 12 Months
Opportunity Overview: Robert Walters has an exciting opportunity for a Client Integration Support and Registration - ebanking products position to work with our client on a contract. This contract role will provide exposure to a truly international and multicultural environment that appreciates and respects individuality.
About our client: Our client is a French multinational universal bank and financial services holding company. It has a presence in 65 countries, with close to 190,000 employees. It is the largest banking group in Europe, and the ninth-largest banking group in the world (by assets). It was ranked as the 33rd largest public company in the world.
Role objective:
Join the regional team dedicated to onboard and maintain clients for our Supply Chain related of the Global Banking internet eBanking products. Goal is to provide the highest quality of service focused at giving very positive experiences to ebanking clients.
Key Responsibilities
- Provide fast, accurate registration services for eBanking products. Communications by phone, e-mail, instant messaging, and Jira to our APAC client facing teams, Implementation managers and directly with clients.
- Join on-call -duty rotation roster for providing to fulfil urgent registration related requests.
- Participate in drives to continually innovate and optimize our internet eBanking support and registration activities.
- Be able to work with and accommodate multi-cultural environments and different time-zones.
- Facilitate smooth communications between team members and external teams within the bank.
Communication with Team members in Europe, America, and Asia
- Be able to work with and accommodate multi-cultural environments and different time-zones.
- Facilitate smooth communications between team members and external teams within the bank.
Integration within Internal Teams
- Show excellent team spirit and teamwork with excellent communication skills
- Provide excellence in Quality of Service towards both internal & external clients.
- Integrate internal professional behaviours which are: Commitment, Creativity, Ambition and responsiveness.
Administration/Reporting
- Perform job assigned and provide activity report support requested by the supervisor.
- Participate to meetings organized by the team.
- Inform management about any issues related to the job.
On-call and On-site Support Roster
- Participate in duty roster for Hong Kong holiday and weekend support, working from home or at office.
Requirements/Qualifications:
- Pre-existing experience Cash Management and or Trade, Supply Chain Management an asset.
- Good knowledge of Internet application usage and familiarize with internet security concepts.
- Familiarity with internet security concepts.
- Strong trouble shooting skills and able to provide fast workarounds for clients.
- Ability to prioritize in particular be able to manage and anticipate activity peaks.
- University graduate with at least 3 years relevant banking/related experience in Trade and Supply Chain is a strong asset.
- Good English, communicating with APAC internal users.
- Abilities in spoken and written Mandarin and/or other APAC languages are an advantage.
- Experienced in internet eBanking product setup support is beneficial.
- Experience in ebanking product registration is a strong plus.
- Experience in data entry is great asset.
- Excellent interpersonal skills.
- Strong commitment to work in client focused product support and registration.
- Able to work under pressure and zero error in registrations.
The client promotes collaboration and aims to provide a supportive and inclusive environment where all individuals can maximize their full potential.
As we are continuously hiring for all our clients in the region, we will retain your CV in our database for any other positions that may fit your profile. Therefore, please let us know if you are not agreeable to that.
Seniority level- Seniority level Entry level
- Employment type Contract
- Job function Other
- Industries Banking and Investment Banking
Referrals increase your chances of interviewing at Robert Walters by 2x
Get notified about new Bank Employee jobs in Hong Kong, Hong Kong SAR .
Administrative Assistant (Up to $20,000/mth)Central & Western District, Hong Kong SAR 9 months ago
Online Data Analyst - Chinese Traditional (HK) Equity Reporting Data Analyst - Leading Investment Bank Personal Assistant - Personal & Family supportCentral & Western District, Hong Kong SAR 9 months ago
Central & Western District, Hong Kong SAR 8 months ago
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#J-18808-LjbffrCustomer Service Associate/Customer Service Executive (Hardlines)
Posted 10 days ago
Job Viewed
Job Description
Company Description
We are
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 1-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Business Development
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Services Officer(Complaints & Enquiries)Sha Tin District, Hong Kong SAR 2 weeks ago
Kwun Tong District, Hong Kong SAR 1 year ago
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#J-18808-LjbffrCustomer Service Associate/Customer Service Executive (Hardlines)
Posted 3 days ago
Job Viewed
Job Description
Company Description
We are
Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Handle incoming email and phone enquiries
- Deliver customer satisfaction through excellent service quality
- Solve problems and analyze information accurately with appropriate speed
- Make decisions through appropriate actions required to solve queries within guidelines
- Prepare proposal, quotation and agreement for the customer
- Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
- High Diploma or above in any subjects
- 1-4 years’ experience in customer services
- Good command of both written and spoken English and Chinese, including Mandarin
- Good communication skill, outgoing and initiative
- 5-day Work Week
- Double Pay and Performance Bonus
- Dental and Medical Benefits
- Accident Insurance and Life Insurance
- Annual Leave
- Birthday Leave
- Paid Maternity Leave, Paternity Leave, and Marriage Leave
- Career Advancement Opportunities
- On-the-Job Training
- Education and Training Subsidies
- Free shuttle service
- Employee Assistance Program (EAP)
- Staff Activities
- Seniority level Executive
- Employment type Full-time
- Job function Business Development
- Industries Retail Office Equipment, Consumer Services, and Oil and Gas
Referrals increase your chances of interviewing at SGS by 2x
Sign in to set job alerts for “Customer Service Specialist” roles. Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 3 days ago
Assistant Customer Service Manager, Customer Relations Customer Care Advisor (English Speaking) Customer Care Representative (Digital & Feedback)Sha Tin District, Hong Kong SAR 1 week ago
Customer Services Officer(Complaints & Enquiries)Sha Tin District, Hong Kong SAR 2 weeks ago
Kwun Tong District, Hong Kong SAR 1 year ago
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#J-18808-LjbffrCustomer Service Executive
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Executive role at Brink’s Inc
5 days ago Be among the first 25 applicants
Join to apply for the Customer Service Executive role at Brink’s Inc
- Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
- Manage customer inquiries and service requests via phone calls and email conversations
- Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
- Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
- Prepare import and export documents and handling customs declarations
- Fulfill any additional tasks assigned by the team head or manager
- Oversee transportation operations for accounts, including inbound and reverse logistics across different countries
- Manage customer inquiries and service requests via phone calls and email conversations
- Plan and schedule shipments, taking into account customer requirements, service availability, and transportation capacity
- Maintain close communication with both internal and external parties to ensure the smooth execution of the logistics plan
- Prepare import and export documents and handling customs declarations
- Fulfill any additional tasks assigned by the team head or manager
- Degree holder in Supply Chain Management or related fields is an advantage, Fresh graduates are welcome
- Working experience in freight forwarder/customer service experiences especially in Logistics would be an advantage but not a must
- Fluent in written and spoken English & Chinese (Cantonese & Mandarin)
- Proficient in using Microsoft Word, Excel and Outlook
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Truck Transportation
Referrals increase your chances of interviewing at Brink’s Inc by 2x
Get notified about new Customer Service Executive jobs in Hung Hom, Hong Kong SAR .
Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 6 days ago
Assistant Customer Service Manager, Customer Relations Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Corporate Customer Service Executive (Part-Time)Wan Chai District, Hong Kong SAR 2 weeks ago
Tsuen Wan District, Hong Kong SAR 2 weeks ago
Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK$17,000.00-HK$1,000.00 1 week ago
Customer Service Advisor - Full-time (Central Store)Central, Hong Kong SAR HK 17,000.00-HK 21,000.00 1 week ago
Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK) Customer Care Advisor (English Speaking)Sha Tin District, Hong Kong SAR 3 weeks ago
Officer, Service Analyst (Contact Center)Kowloon City District, Hong Kong SAR 4 days ago
Kwun Tong District, Hong Kong SAR 1 year ago
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#J-18808-LjbffrCustomer Service Manager
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Manager role at Plotio Financial Group Limited .
6 days ago Be among the first 25 applicants.
Get AI-powered advice on this job and more exclusive features.
PLOTIO was established in 1983 and has grown into a dynamic financial institution with diverse business interests including real estate, property management, bullion trade, and environmental services. We are expanding and invite you to join our team to develop into future leaders.
Key Responsibilities- Manage a team of up to 20 staff members.
- Handle customer inquiries related to account opening, market information, and complaints professionally.
- Oversee Quality Assurance Training (QAT); conduct QA and training for customer service and sales teams; manage live chat QA programs.
- Develop and maintain an up-to-date knowledge database; digitize manuals to improve operational efficiency.
- Ensure proper documentation and storage of client documents.
- Manage communication with internal and external parties.
- Lead process improvements and customer service projects.
- Gather customer feedback and recommend improvements.
- Bachelor’s degree in business or related fields; at least 5 years of relevant leadership experience in customer service.
- Fluent in English, Mandarin (mandatory), and Cantonese.
- Proficient in Microsoft Word, Excel, and Chinese Word Processing.
- Customer-focused with excellent interpersonal and communication skills; positive, self-motivated, and a strong leader.
- Attention to detail, mature, patient, responsible.
- Knowledge of AI is preferred.
- Immediate availability is an advantage.
- 5-day work week
- Medical scheme
- Bank holidays
- Life insurance
- Performance bonus
- Seniority level: Mid-Senior level
- Employment type: Other
- Job function: Sales and Human Resources
This job is still active and accepting applications.
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About the latest Product support Jobs in Hong Kong !
Customer Service Officer
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Officer role at PPG
1 week ago Be among the first 25 applicants
Join to apply for the Customer Service Officer role at PPG
Get AI-powered advice on this job and more exclusive features.
- Handle daily logistics operations including order processing and delivery coordination
- Ensure smooth operation in supporting product delivery to customer and store replenishment activities
- Coordinate with sales, operations, and other departments for supply chain efficiency
- Assist in ad hoc tasks assigned
- Handle daily logistics operations including order processing and delivery coordination
- Ensure smooth operation in supporting product delivery to customer and store replenishment activities
- Coordinate with sales, operations, and other departments for supply chain efficiency
- Assist in ad hoc tasks assigned
- Higher diploma or above with at least 5 years working experience
- Strong coordination and communication skills
- Detail-oriented, organized and proactive
- Ability to handle multiple priorities
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
About Us
Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit and follow @ PPG on Twitter.
The PPG Way
Every Single Day At PPG
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday – everyday.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
Benefits will be discussed with you by your recruiter during the hiring process.Seniority level
- Seniority level Mid-Senior level
- Employment type Part-time
- Job function Other
- Industries Paint, Coating, and Adhesive Manufacturing
Referrals increase your chances of interviewing at PPG by 2x
Get notified about new Customer Service Officer jobs in Hong Kong SAR .
Wan Chai District, Hong Kong SAR 2 weeks ago
Corporate Customer Service Executive (Part-Time) Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Assistant Customer Service Manager, Customer Relations Officer, Contact Center Customer ServiceKowloon City District, Hong Kong SAR 1 week ago
Customer Relationship Officer (High-Mid Value Segment) Customer Service Representative (Part-time) (Sunday Working) Senior Customer Service Executive (Call Centre) Customer Service Representative (Hotline) Customer Service Officer (High Speed Rail) (Ref: 25000PS)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Executive
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Executive role at Chubb
Be among the first 25 applicants.
Responsibilities- Answer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities.
- Manage email correspondence and address customer enquiries.
- Maintain a professional image when providing business services.
- Diploma holder or above in any discipline.
- Must be qualified with IIQE Paper 1 and 2.
- Good command of both spoken and written English and Cantonese; proficiency in Mandarin is a plus, and Chinese typing skills are preferred.
- PC literate in MS Word, Excel, and Access.
Not Applicable
Employment TypeFull-time
Job FunctionOther
IndustriesInsurance
#J-18808-LjbffrCustomer Service Officer
Posted 10 days ago
Job Viewed
Job Description
Join to apply for the Customer Service Officer role at Triple Eagle Express Limited.
2 days ago Be among the first 25 applicants
Join to apply for the Customer Service Officer role at Triple Eagle Express Limited.
Triple Eagle Group is one of the leading freight forwarders in Hong Kong established since 1987. It is located at Kwun Tong (8 minutes to MTR station). We have 100 staffs in Hong Kong and over 150 staffs in PRC. We provide good training and promotion opportunity. To cope with our expansion, we are now inviting high caliber candidate for the following positions:-
Job Responsibilities
- Prepare quotation, follow shipment enquiries to customer and overseas agent
- Support airfreight export operations
- Input data in operating system timely and accurately
- Perform any special duties / projects as assigned by the management
- 2-3 years relevant working experience in customer service in logistics / freight forwarding industries
- Only relevant working experience in airfreight / forwarder / carriers will consider
- Independent, responsible, pro-active, well-organized & able to work under pressure
- Good communication skill with all level and strong business sense
- Co-ordinate with customers and warehouse
- Good command of both written and spoken English and Chinese, fluency in Mandarin
- Proficiency in using MS Office application
- Seniority level Entry level
- Employment type Other
- Job function Supply Chain, Sales, and Distribution
- Industries Transportation, Logistics, Supply Chain and Storage
Referrals increase your chances of interviewing at Triple Eagle Express Limited. by 2x
Get notified about new Customer Service Officer jobs in Hong Kong SAR .
Wan Chai District, Hong Kong SAR 1 day ago
Assistant Customer Service Manager, Customer RelationsWan Chai District, Hong Kong SAR 4 days ago
Corporate Customer Service Executive (Part-Time) Customer Care Advisor (English Speaking) Customer Service Advisor - Full-time (Central Store)Hong Kong, Hong Kong SAR HK$17,000.00-HK$1,000.00 3 weeks ago
Customer Service Advisor - Full-time (Central Store)Central, Hong Kong SAR HK 17,000.00-HK 21,000.00 3 weeks ago
Hong Kong, Hong Kong SAR HK 17,000.00-HK 21,000.00 3 weeks ago
Sha Tin District, Hong Kong SAR 1 week ago
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