2 Restaurant Staff jobs in Tai Kok Tsui
Assistant Restaurant Manager - Trio (Happy Valley Clubhouse)
Posted 1 day ago
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Job Description
Join to apply for the Assistant Restaurant Manager - Trio (Happy Valley Clubhouse) role at The Hong Kong Jockey Club
Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports, and recreation facilities for Members and their guests in three Clubhouses. Additionally, Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members, and corporate organizations for various functions.
The JobJob description:
The Department
Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports, and recreation facilities for Members and their guests in three Clubhouses. Additionally, Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members, and corporate organizations for various functions.
- Ensure F&B operation and service excellence for Members and guests, including:
- Daily restaurant floor operations
- Compliance of staff grooming with the Club's standard
- Compliance of restaurant physical layout with the Club's standard
- Proper mise-en-place
- Adequate tableware and consumable items for smooth operations
- Good working conditions of operating equipment; preparation of repair and maintenance requests when necessary
- Cleanliness of work stations and full observation of safety procedures
- Usage of MCRM and related systems
- Assist supervisors in managing staff compliance with SOPs and service standards, especially during SOP updates.
- Conduct training for new and existing staff to maintain service standards, foster continuous improvement, and align with the Club's culture.
- Promote facilities and services to Members; gather F&B feedback for culinary team follow-up and menu planning.
- Coordinate marketing programmes and promotional materials; oversee promotional counters during festive seasons.
- Assist in planning and performance tracking, including:
- Managing daily and monthly reports
- Overseeing staff rosters, recruitment, and promotion needs
- Supervising stock-take
- Contributing to annual budgets for property, equipment, and staffing
- Controlling operational costs
You should have:
- Form 5 standard, preferably with a Diploma in Hotel Management or equivalent
- At least three years’ experience at a similar level in a 5-star hotel, private members club, or renowned venue
- Experience in Western Restaurant operations preferred
- Knowledge of wine is an advantage
- Knowledge of CRM systems is an advantage
- Fluent in English; Cantonese and Mandarin proficiency is an advantage
The appointment level will depend on qualifications and experience.
Other DetailsOnly shortlisted candidates will be notified.
We are an equal opportunity employer. Personal data provided will be used in accordance with the Club's privacy notice, available upon request.
Seniority level- Mid-Senior level
- Full-time
- Management and Manufacturing
- Hospitals and Health Care
Assistant Restaurant Manager - The Derby (Happy Valley Clubhouse)
Posted 1 day ago
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Job Description
Join to apply for the Assistant Restaurant Manager - The Derby (Happy Valley Clubhouse) role at The Hong Kong Jockey Club
Assistant Restaurant Manager - The Derby (Happy Valley Clubhouse)2 days ago Be among the first 25 applicants
Join to apply for the Assistant Restaurant Manager - The Derby (Happy Valley Clubhouse) role at The Hong Kong Jockey Club
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The Department
Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.
The Department
Our Catering Department manages one of the largest and most diverse catering operations in Hong Kong. We provide a wide range of catering, sports and recreation facilities for Members and their guests in three Clubhouses. In addition, both Happy Valley and Sha Tin Racecourses have numerous catering facilities used by Members, non-members and corporate organizations for a variety of functions.
The Job
You will:
- Ensure F&B operation and service excellence for Members and guests in the following areas, including:
- Daily restaurant floor operations
- Compliance of staff grooming with the Club's standard
- Compliance of restaurant physical layout with the Club's standard
- Proper mise-en-place
- Adequate table wares and consumable items for smooth operations
- Good working conditions of operating equipment; preparation of repair and maintenance requests when necessary
- Cleanliness of work stations and full observation of safety procedures
- Usage of MCRM and related systems
- Assist their direct supervisor to manage the compliance of staff with SOP requirements and service standards, especially when SOP changes are implemented.
- Conduct new staff and regular training to maintain established service standard, to achieve continuous improvement and to help colleagues align with the Club's culture.
- Promote facilities and services to Members; collect relevant F&B comments to pass to culinary team for follow-up and future menu planning.
- Coordinate the delivery of marketing programmes and promotional materials; manage the promotional counter during festive seasons.
- Assist in planning and performance tracking, including:
- Managing daily and monthly operating and sales reports
- Overseeing weekly staff rosters, highlighting manpower requirements, recruitment and staff promotion needs
- Supervising monthly stock-take
- Giving input for annual budget for property work, operational equipment and manpower estimation
- Controlling operational costs
You shouls have:
- Form 5 standard, preferably with Diploma in Hotel Management or equivalent
- At least 3 years' experience at similar level in a 5* hotel, private members club or a renowned free-standing venue
- Experience in Chinese/Western Restaurant operation preferred. Knowledge of wine is an advantage.
- Knowledge of operational usage of CRM systems is an advantage
- Fluent in English. Cantonese and Mandarin proficiency is an advantage.
The level of appointment will be commensurate with qualifications and experience.
Other Details
Only shortlisted candidates will be notified.
We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Non-profit Organizations
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