234 Retail Customer Service jobs in Hong Kong

Join to apply for the Retail Sales Associate role at PUMA Group

3 days ago Be among the first 25 applicants

Join to apply for the Retail Sales Associate role at PUMA Group

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.
YOUR MISSION:

• Sales Management: Drive and achieve sales, KPIs, and profitability goals.
• 銷售管理：推動並達成銷售、KPI 和盈利目標。
• Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
• 顧客體驗：確保在店鋪維持高水準的顧客服務與互動性。
• Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
• 店鋪營運：負責日常店鋪運作，包括開店和關店流程。進行全面的商品售前準備，包括檢查名稱、數量、完整性、價格、標籤是否符合規定、拆箱及外觀檢查。依照公司國際規範安排與陳列商品。監控營業區商品的存貨情況，檢查品質、有效期限，並確保標籤與價格正確無誤。
• Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
• 庫存管理：管理庫存水平，進行庫存盤點，確保店鋪的產品供應。
• Visual Merchandising: Maintain store presentation and visual merchandising standards.
• 視覺行銷：維持店鋪陳列與視覺行銷標準。
• Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
• 報告：編制和分析銷售報告，並提供見解以提高績效。
• Compliance: Ensure compliance with company policies, procedures, and legal requirements.
• 合規性：確保遵守公司政策、程序和法律要求。
• Communication: Foster effective communication within the team and with other departments.
• 溝通：促進團隊內部以及與其他部門的有效溝通。
  

• At least 1 year of experience in retail environment will be an advantage.
• 至少 1 年零售銷售經驗者優先。
• Minimum completed full school/vocational school education (i.e. high school diploma), or higher.
• 至少完成中學教育或以上程度。
• Fluent in Cantonese, Fair English and Mandarin
• 流利廣東話、一般英語及普通話
  

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service and Sales
• Industries Manufacturing, Retail, and Retail Apparel and Fashion

Referrals increase your chances of interviewing at PUMA Group by 2x

Kowloon City District, Hong Kong SAR 2 months ago

Kowloon City District, Hong Kong SAR 3 weeks ago

Kwun Tong District, Hong Kong SAR 3 months ago

Kowloon City District, Hong Kong SAR 5 months ago

Kowloon City District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 2 days ago

Kwun Tong District, Hong Kong SAR 3 days ago

Kwun Tong District, Hong Kong SAR 3 days ago

Kwun Tong District, Hong Kong SAR 2 months ago

Kwun Tong District, Hong Kong SAR 1 month ago

Kwun Tong District, Hong Kong SAR 1 month ago

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2 days ago Be among the first 25 applicants

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Direct message the job poster from Marni

About the role

We are seeking an enthusiastic Sales Associate / Senior Sales Associate to join our Marni team. In this full-time role, you will be responsible for providing exception customer service and driving sales in our fashionable retail store location in Hong Kong.

What you'll be doing

• Achieve and exceed individual and store sales targets.
• Deliver outstanding service aligned with the brand's luxury standards.
• Engage with clients to understand their needs and preferences.
• Build and maintain long-term relationships to drive loyalty and repeat business.
• Create personalized client experiences, including services and private appointments.
• Manage post-sale follow-up, including client feedback and relationship nurturing.
• Maximize cross-selling and upselling opportunities.
• Maintain in-depth knowledge of product lines, brand history, and current campaigns.

What we're looking for

• At least 1-2 years’ relevant experience in luxury retail fashion brand
• A positive, enthusiastic and team-oriented attitude
• Strong communication and interpersonal skills with the ability to engage with client and keen to build long term relationship with clients.
• Excellent product knowledge and a passion for the Marni brand
• A keen eye for detail and the ability to maintain high standards of store presentation.
• Proficiency in Cantonese, English and Mandarin

We offer competitive salary package including base salary and commission plus the following benefits:

• 8 days off per month
• Public Holidays
• Referral Bonus
• Year-end Bonus
• Attendance Bonus
• Medical Insurance
• Staff Purchase Discount
• Career Development in Luxury Retail

Interested parties please click "Apply Now" to send your resume with current & expected salary to us.

Information provided will be treated in strict confidence and only be used for recruitment purpose. The Company may refer suitable applicants to other vacancies within the associated Group of companies.

MARNI is part of the OTB Group.

All personal data collected will be kept in strict confidence and used for recruitment purposes only.

• Seniority level Associate

• Employment type Full-time

• Job function Sales and Customer Service
• Industries Retail Apparel and Fashion

Referrals increase your chances of interviewing at Marni by 2x

Central, Hong Kong SAR HK$65.00-HK$0.00 3 weeks ago

Causeway Bay, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Central & Western District, Hong Kong SAR 1 month ago

Southern District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 5 days ago

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2 days ago Be among the first 25 applicants

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Direct message the job poster from Marni

About the role

We are seeking an enthusiastic Sales Associate / Senior Sales Associate to join our Marni team. In this full-time role, you will be responsible for providing exception customer service and driving sales in our fashionable retail store location in Hong Kong.

What you'll be doing

• Achieve and exceed individual and store sales targets.
• Deliver outstanding service aligned with the brand's luxury standards.
• Engage with clients to understand their needs and preferences.
• Build and maintain long-term relationships to drive loyalty and repeat business.
• Create personalized client experiences, including services and private appointments.
• Manage post-sale follow-up, including client feedback and relationship nurturing.
• Maximize cross-selling and upselling opportunities.
• Maintain in-depth knowledge of product lines, brand history, and current campaigns.

What we're looking for

• At least 1-2 years’ relevant experience in luxury retail fashion brand
• A positive, enthusiastic and team-oriented attitude
• Strong communication and interpersonal skills with the ability to engage with client and keen to build long term relationship with clients.
• Excellent product knowledge and a passion for the Marni brand
• A keen eye for detail and the ability to maintain high standards of store presentation.
• Proficiency in Cantonese, English and Mandarin

We offer competitive salary package including base salary and commission plus the following benefits:

• 8 days off per month
• Public Holidays
• Referral Bonus
• Year-end Bonus
• Attendance Bonus
• Medical Insurance
• Staff Purchase Discount
• Career Development in Luxury Retail

Interested parties please click "Apply Now" to send your resume with current & expected salary to us.

Information provided will be treated in strict confidence and only be used for recruitment purpose. The Company may refer suitable applicants to other vacancies within the associated Group of companies.

MARNI is part of the OTB Group.

All personal data collected will be kept in strict confidence and used for recruitment purposes only.

• Seniority level Associate

• Employment type Full-time

• Job function Sales and Customer Service
• Industries Retail Apparel and Fashion

Referrals increase your chances of interviewing at Marni by 2x

Central, Hong Kong SAR HK$65.00-HK$0.00 3 weeks ago

Causeway Bay, Hong Kong SAR HK 65.00-HK 90.00 3 weeks ago

Central & Western District, Hong Kong SAR 1 month ago

Southern District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 5 days ago

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Join to apply for the Sales Associate role at TUMI

4 days ago Be among the first 25 applicants

Join to apply for the Sales Associate role at TUMI

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

About Us

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

About The Team

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.

What We Value

• INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
• PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
• DIVERSITY & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Sales and Business Development
• Industries Retail

Referrals increase your chances of interviewing at TUMI by 2x

Get notified about new Salesperson jobs in Hong Kong, Hong Kong SAR .

Southern District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 3 weeks ago

Central & Western District, Hong Kong SAR 18 hours ago

Southern District, Hong Kong SAR 1 week ago

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Join to apply for the Sales Associate role at Fortnum & Mason

1 day ago Be among the first 25 applicants

Join to apply for the Sales Associate role at Fortnum & Mason

Direct message the job poster from Fortnum & Mason

Join our team! We're on the lookout for a Sales Associate who enjoys providing top-notch customer service and thrives in a team environment. As a Fortnum’s storyteller, you'll ensure every customer has a delightful experience.

Reports to: Supervisor/Manager

Key Responsibilities:

• Team up with the retail management team for smooth shop operations.
• Encourage your team to meet sales targets.
• Be a customer service superstar.
• Address customer issues and complaints.
• Follow company policies and maintain cleanliness and safety.
• Build and maintain strong customer relationships.
• Work collaboratively to achieve team goals.

Key Performance Indicators:

• Aim to minimize waste and markdowns.
• Prioritize health and safety.
• Track and report on marketing events.
• Participate in team activities and use customer feedback for improvement.
• Seek ongoing feedback from managers and peers.

What We're Looking For:

Key Behaviors:

• Excellent multitasking and time management skills.
• Strong interpersonal and communication abilities.
• Quick thinker who stays calm under pressure.
• Eager to learn and grow in your role.
• Maintain positivity, even in stressful situations.

Working with People:

• Motivate your team to hit targets.
• Lead by example and embody company values.
• Foster creativity and innovation within the team.
• Use feedback to develop and improve.
• Support new team members and uphold grooming standards.

Customer Experience:

• Keep the shop neat and tidy.
• Have thorough product knowledge.
• Ensure accurate product labeling and pricing.
• Promote new and exclusive products.
• Follow health, safety, and security procedures.
• Engage in customer activities to enhance their experience.

Operational Standards:

• Strong interpersonal and communication skills.
• Build relationships across the business.
• Stay calm and think quickly during busy times.
• Show urgency in task execution.
• Create an extraordinary customer experience to meet sales targets.
• Be a role model focused on customer experience.
• Demonstrate a passionate understanding of the brand and products.
• Handle customer complaints effectively and follow up.
• Manage stocks, displays, cash, and gift card levels.

Join us and be part of a team that values great service and teamwork!

In return, we offer some fabulous benefits:

(FULL TIME)

• 5 working days per week (40 hours)
• 16 AL
• Volunteering Day Leave
• Corporate Discounts
• Health Insurance
• End of year discretionary bonus
• Free staff meal

• Seniority level Associate

• Employment type Full-time

• Job function Customer Service
• Industries Retail and Hospitality

Referrals increase your chances of interviewing at Fortnum & Mason by 2x

Get notified about new Salesperson jobs in Hong Kong, Hong Kong SAR .

Central, Hong Kong SAR HK$65.00-HK$0.00 2 weeks ago

Causeway Bay, Hong Kong SAR HK 65.00-HK 90.00 2 weeks ago

Central & Western District, Hong Kong SAR 6 days ago

Central & Western District, Hong Kong SAR 1 month ago

Southern District, Hong Kong SAR 3 weeks ago

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Join to apply for the Sales Associate role at DAMIANI Group .

Damiani Group, a leading international jewelry brand, is seeking a Sales Associate for our boutique in Hong Kong . The role involves embodying the Damiani brand through exceptional client interactions and sales.

• Achieve and exceed monthly sales targets through outstanding service, selling skills, and a positive attitude.
• Maintain high product knowledge and presentation standards as a Damiani Brand Ambassador.
• Develop and cultivate a new client base and manage existing client relationships.
• Assist clients with their service needs, ensuring a high standard of customer service.
• Adapt sales approach based on client needs and motivations.
• Negotiate and handle objections effectively.

• Build and maintain client relationships through exceptional service and CRM initiatives.
• Accurately capture client data for follow-up and relationship building.
• Support in-store and offsite events and networking activities.
• Ensure each client receives outstanding customer service, including greeting, acknowledgment, and product knowledge.

• Follow all security and operational policies.
• Assist with merchandising, displays, and inventory management.
• Participate in inventories and audits.
• Support special projects as needed.
• Report daily activities to HQ and local management.
• Contribute market insights and competitor activity information.

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Luxury Goods & Jewelry

This job posting is active and not expired.

Join to apply for the Sales Associate role at HokuApps

2 days ago Be among the first 25 applicants

Join to apply for the Sales Associate role at HokuApps

Industry: IT-Software / Computer Software/ Information Technology and Services

Functional Area: Sales, Business Development

Location: Hong Kong

Experience: 1+ of experience in IT/Software/Computer Software sales. Freshers may also apply.

Responsibilities

• Manage revenue, sales targets, and other KPIs
• Lead and manage the city Sales Leads and effectively leverage centralized inbound and outbound team
• Own the inbound and outbound sales process in the region: Lead qualification, prospecting, pipeline building and opportunity identification
• Personally take the lead on larger sales opportunities in the region, successfully collaborating with corporate enterprise sales team
• Work cross-functionally with other departments (product, legal and marketing) to customize offerings and contractual agreements to larger members
• Develop plans, integrated strategies and lead and co-ordinate with a virtual team of sales, marketing and technical resources across the organisation
• Lead the development of strategic presentations and proposals to position company’s value and advantage to the customer.
• Develop opportunity pipeline, references/case studies, investment options, and business development/opportunity pursuit best practices.
• Own and forecast monthly and quarterly revenues.
  
  

• University or Bachelor’s of Science or equivalent degree required.
• Interest in IT sales, sales management, and/or marketing, ideally in “B to B” companies.
• Experience as resellers/partnersand managing the relationship preferred.
• Experience working in high-growth and/or early stage company environments.
• Ability to develop CXO level relationships within SMB sector and meet allocated sales quota.
• Successful & demonstrable Enterprise Product/Platform sales experience.
• Expert presentation, analytical, meeting management, process definition, and communication skills.
• A willingness to travel and spend sufficient time on the road to understand the business and regularly interact with teammates in the region and at corporate.
• Comfortable using CRM – Salesforce experience highly desirable.
• Highly analytical, detail oriented and process driven.
• Highly adaptable and excited to operate in a fast-paced environment where the rules are often being defined just in time.
• Highly collaborative and great with people; will be a good listener and create relationships quickly with colleagues and partners in the business.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Software Development

Referrals increase your chances of interviewing at HokuApps by 2x

Islands District, Hong Kong SAR 1 month ago

Hong Kong SAR HK$17,000.00-HK$8,999.00 2 weeks ago

Islands District, Hong Kong SAR 3 weeks ago

Hong Kong SAR HK 16,000.00-HK 19,000.00 5 months ago

Hong Kong SAR HK 17,000.00-HK 19,999.00 2 months ago

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Join to apply for the Sales Associate role at Jebsen Group

Join to apply for the Sales Associate role at Jebsen Group

CONSUMER

CONSUMER

Jebsen Consumer's strong product line-up in Consumer Electronics, Health & Beauty, Home Enrichment and Watch sectors caters to the aspirational lifestyle of the consumer in Greater China. It has been active in Mainland China, Hong Kong, Macau and Taiwan for over 40 years, developing deep market insights and extensive distribution networks including retail capabilities to best serve its brand partners and end-customers.

Purpose of the Job

推廣和銷售產品以達到銷售目標，並提供高品質的客戶服務。

Responsibilities

• 團隊合作達致公司銷售指標
• 協助店長/ 區域主管完成指定工作
• 為客戶提供良好的服務和購物體驗
• 向客戶介紹品牌產品特色, 並建立良好客戶關係
• 協助店舖日常運作如貨品管理、存貨管理、店舖陳列等
  
  

• 中三程度; 良好粵語; 一般普通話; 一般英語.
• 無須經驗, 守時, 主動, 有責任感, 有飼養竉物優先
  
  

• Seniority level Associate

• Employment type Full-time

• Job function Sales and Business Development
• Industries International Trade and Development

Referrals increase your chances of interviewing at Jebsen Group by 2x

Islands District, Hong Kong SAR 3 weeks ago

Hong Kong SAR
HK$16,000.00
-
HK$9,999.00
3 weeks ago

Hong Kong SAR
HK 16,000.00
-
HK 19,000.00
4 months ago

Hong Kong SAR HK 17,000 - HK 18,999 1 week ago

Islands District, Hong Kong SAR 1 week ago

Hong Kong SAR HK 17,000 - HK 19,999 1 month ago

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Join to apply for the Sales Associate role at Ralph Lauren

1 week ago Be among the first 25 applicants

Join to apply for the Sales Associate role at Ralph Lauren

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Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Responsibilities

• Act as a Brand Ambassador to deliver excellent customer service and build long-term client relationship
• Consistently uphold our cultural ethos and deliver service excellence for the purpose of exceeding sale objectives.
• Achieve store target and contribute to the growth of sales
• Assist on store daily operation and sales activities for store and stockroom
  
  

• Minimum 1 year’s experience in retail industry, with fashion background will be an advantage
• Passionate in fashion and able to deliver high-standard service to our customers
• Excellent in interpersonal and customer service skills with energetic, pleasant and outgoing personality
• Good team player with good collaborative skill
• Positive attitudes and passionate in developing a career in retail industry
• Candidates with more experiences will be considered as Senior Sales Associate

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Retail Apparel and Fashion

Referrals increase your chances of interviewing at Ralph Lauren by 2x

Get notified about new Salesperson jobs in Causeway Bay, Hong Kong SAR .

Central & Western District, Hong Kong SAR 2 weeks ago

Hong Kong SAR HK$16,000.00-HK$9,999.00 1 week ago

Hong Kong SAR HK 15,000.00-HK 19,999.00 4 months ago

Kwun Tong District, Hong Kong SAR 1 day ago

Hong Kong SAR HK 16,000.00-HK 19,999.00 1 month ago

Hong Kong SAR HK 16,000.00-HK 19,999.00 1 month ago

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