206 Senior Business Analyst Consultant jobs in Hong Kong

Join to apply for the ServiceNow Business Analyst (Senior Consultant level), Technology Enablement role at KPMG China

1 day ago Be among the first 25 applicants

Join to apply for the ServiceNow Business Analyst (Senior Consultant level), Technology Enablement role at KPMG China

Get AI-powered advice on this job and more exclusive features.

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients’ needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you’ll translate insights into action and reveal opportunities for all—our teams, our clients and our world.
Service Line Overview
In KPMG's Management Consulting practice, we do not limit ourselves to either strategy or implementation. Instead, we deliver both. Our team in Hong Kong is the fastest growing division within KPMG China and represents a young and enthusiastic team that always pushes itself to succeed. Since our creation, we have developed in-depth knowledge of an incredibly broad spread of sectors and services. We work with top tier clients across banking, insurance, asset management, real estate, retail, and public sectors in digital transformation to advance operations, drive technology enablement and integrate emerging technologies.
It is an exciting time to join us as we embark on a new phase of our growth journey. We are seeking exceptional Consultant level candidates who have a passion in technology and digitalisation from consulting and relevant backgrounds to support our clients in taking bold actions, bringing them the right insights, tools, and solutions to help them build a future-ready business.
We are now looking for ServiceNow – Business Analyst to join out Technology Consulting team.
Key Responsibilities
The Business Analyst is a key member of the ServiceNow project delivery team and is responsible for defining and managing the business requirements for ServiceNow solutions to our clients. You will demonstrate deep understanding of the business / functional requirements and a foundational knowledge of ServiceNow to effectively convey the message from project stakeholders to solution architects and developers. The role will support both pre-sales and delivery, helping KPMG to design and implement solutions based on the ServiceNow platform.

• As a Business Analyst, drive end-to-end implementation lifecycle on the ServiceNow platform, from requirement gathering, solution design, development, testing, deployment till hyper-care
• Produce detailed business requirement document according to client's requirement
• Translate and communicate requirements clearly to technical developers and perform quality check
• Prepare test cases and drive user acceptance testing
• Build role specific training material and deliver key user training
• Provide guidance to junior resources and assist them in growing and strengthening the team’s capability as a whole
• Build and maintain positive relationship with clients by providing quality work and has good communication skills to manage client and stakeholder expectations
• Contribute to ServiceNow related business development to help grow our ServiceNow business
• Work with cross-functional teams both locally in HK and globally to develop KPMG’s service offerings
  

• Consulting / professional services background
• 2 years + Business Analyst experiences in 1-2 major ServiceNow modules, for e.g., ITSM, ITAM, SecOps, GRC etc
• Delivered minimum 2 end-to-end ServiceNow implementation project
• Strong analytical skills, communication, and presentation skills to deliver ServiceNow solutions to client
• Ability to work in a fast-paced environment with rapidly changing priorities on multiple projects and initiatives
• Strong team player, used to deliver project in intensive and time-critical situations
• Self-motivated, resilience to overcome challenges or setbacks to achieve targets, constantly seeking out development opportunities
• ServiceNow Certified System Administrator (CSA)
• Good oral and written communication skills in English, Cantonese and Mandarin
• 2 years + Experience of working in Agile methodology is a plus
• ServiceNow Certified Implementation Specialist of one or more modules is a plus, e.g. CIS-ITSM, CIS- SecOps etc.
• Experience in RFP responses development and other sales activities is a plus
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Professional Services

Referrals increase your chances of interviewing at KPMG China by 2x

New Territories, Hong Kong SAR 2 days ago

New Territories, Hong Kong SAR 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Change Business Analyst (Senior Consultant), Managed Services (Banking Focused) role at KPMG China

Continue with Google Continue with Google

Join to apply for the Change Business Analyst (Senior Consultant), Managed Services (Banking Focused) role at KPMG China

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients’ needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you’ll translate insights into action and reveal opportunities for all—our teams, our clients and our world.

Service Line Overview

KPMG Managed Services brings together the firm’s subject matter expertise, proprietary technology and tools and deep operations capability to provide an innovative and cost effective solution for clients seeking to outsource either a one-off remediation or an ongoing BAU process. We operate across multiple industries, geographies and processes and have particular experience in complaint handling, claims processing and client due diligence.

Business Analyst required to join KPMG Managed Services Change team. While this role will focus on technical and operational change, the scope of the work covers the complete SDLC across development in finance divisions. We are looking for a Business Analyst with solid understanding of banking

operations and financial products.

Key Responsibilities

• Collaborate with stakeholders and functional groups to establish project scope and define business needs for platform upgrades.
• Conduct business analysis, prepare user stories, define workflows, and provide recommendations for process enhancements and system upgrades.
• Manage stakeholder communication throughout the Change Request lifecycle to ensure progress updates and timely issue resolution.
• Maintain comprehensive documentation including plans, requirements, test scripts, and implementation strategies.
• Partner with Technology Architect and development leads to design and implement technology platforms aligned with business requirements.
• Define project scope, goals, and deliverables in collaboration with cross-functional teams, maintaining the projects' roadmap and milestones.
• Identify and manage project risks and issues, ensuring timely resolution and stakeholder involvement.
• Develop and maintain project documentation, ensuring alignment with quality standards and business objectives.
• Conduct business analysis to identify process improvements and optimization opportunities.
• Partner with IT and vendors to design, develop, and enhance solutions combining system, data, and digital tools to address business needs.
• Provide support for the Finance systems to ensure smooth operation for end users.
  
  
  

• Minimum of 5 years of professional experience with hands-on involvement in Business Analysis on large Digital programs in a fast-paced MNC or startup environment.
• Strong Interpersonal and communication Skills, with proficiency in both English and Cantonese languages.
• Previous experience working with clients in the BFSI sector would be highly advantageous.
• Ability to work with data-driven insights while maintaining a user-centered approach.
• Excellent problem-solving and communication skills.
• Demonstrated capability to think creatively and outside the box.
• Proficiency in assessing and implementing digital tools and technologies such as cloud platforms, data analytics, and automation tools.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Professional Services

Referrals increase your chances of interviewing at KPMG China by 2x

Continue with Google Continue with Google

Continue with Google Continue with Google

New Territories, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK$5,000 - HK 65,000 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Change Business Analyst (Senior Consultant), Managed Services (Banking Focused) role at KPMG China

Continue with Google Continue with Google

Join to apply for the Change Business Analyst (Senior Consultant), Managed Services (Banking Focused) role at KPMG China

KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients’ needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you’ll translate insights into action and reveal opportunities for all—our teams, our clients and our world.
Service Line Overview
KPMG Managed Services brings together the firm’s subject matter expertise, proprietary technology and tools and deep operations capability to provide an innovative and cost effective solution for clients seeking to outsource either a one-off remediation or an ongoing BAU process. We operate across multiple industries, geographies and processes and have particular experience in complaint handling, claims processing and client due diligence.
Business Analyst required to join KPMG Managed Services Change team. While this role will focus on technical and operational change, the scope of the work covers the complete SDLC across development in finance divisions. We are looking for a Business Analyst with solid understanding of banking
operations and financial products.
Key Responsibilities

• Collaborate with stakeholders and functional groups to establish project scope and define business needs for platform upgrades.
• Conduct business analysis, prepare user stories, define workflows, and provide recommendations for process enhancements and system upgrades.
• Manage stakeholder communication throughout the Change Request lifecycle to ensure progress updates and timely issue resolution.
• Maintain comprehensive documentation including plans, requirements, test scripts, and implementation strategies.
• Partner with Technology Architect and development leads to design and implement technology platforms aligned with business requirements.
• Define project scope, goals, and deliverables in collaboration with cross-functional teams, maintaining the projects' roadmap and milestones.
• Identify and manage project risks and issues, ensuring timely resolution and stakeholder involvement.
• Develop and maintain project documentation, ensuring alignment with quality standards and business objectives.
• Conduct business analysis to identify process improvements and optimization opportunities.
• Partner with IT and vendors to design, develop, and enhance solutions combining system, data, and digital tools to address business needs.
• Provide support for the Finance systems to ensure smooth operation for end users.
  

• Minimum of 5 years of professional experience with hands-on involvement in Business Analysis on large Digital programs in a fast-paced MNC or startup environment.
• Strong Interpersonal and communication Skills, with proficiency in both English and Cantonese languages.
• Previous experience working with clients in the BFSI sector would be highly advantageous.
• Ability to work with data-driven insights while maintaining a user-centered approach.
• Excellent problem-solving and communication skills.
• Demonstrated capability to think creatively and outside the box.
• Proficiency in assessing and implementing digital tools and technologies such as cloud platforms, data analytics, and automation tools.
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries Professional Services

Referrals increase your chances of interviewing at KPMG China by 2x

Continue with Google Continue with Google

Continue with Google Continue with Google

New Territories, Hong Kong SAR 2 weeks ago

Hong Kong, Hong Kong SAR HK$5,000 - HK 65,000 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Digital Transformation Consultant/ Business Analyst - 30-40k role at Michael Page .

The employer is a large organization operating in the technology industry, known for delivering cutting-edge solutions and fostering a collaborative working environment.

• Great Learning Platform
• Exposure to Various Projects

As a Digital Transformation Consultant/Business Analyst, your main responsibilities will include:

• Analyzing business processes to identify areas for improvement and optimization.
• Collaborating with stakeholders to gather, document, and validate requirements.
• Developing and implementing digital transformation strategies for clients.
• Providing insights and recommendations based on data analysis and trends.
• Ensuring successful delivery of projects within timelines and budgets.
• Preparing and presenting reports and findings to stakeholders.
• Staying updated with the latest developments in technology and telecoms.
• Supporting the team in troubleshooting and resolving project-related issues.

A successful Digital Transformation Consultant/Business Analyst should have:

• A strong background in business analysis or digital transformation.
• Excellent problem-solving and analytical skills.
• Proficiency in relevant tools and software for data analysis.
• Effective communication and presentation abilities.
• A keen interest in the technology and telecoms industry.
• Ability to work independently and collaboratively in a team environment.
• An adaptable and proactive approach to challenges.

• Opportunities to work on innovative projects in the technology and telecoms industry.
• Great exposure to various IT-related projects.

This is a fantastic opportunity to grow your career in Hong Kong as a Digital Transformation Consultant/Business Analyst. Apply today to make a difference!

Contact: Alexandra Leung

Quote job ref: JN-072025-6783600

Join to apply for the Digital Transformation Consultant/ Business Analyst - 30-40k role at Michael Page .

The employer is a large organization operating in the technology industry, known for delivering cutting-edge solutions and fostering a collaborative working environment.

• Great Learning Platform
• Exposure to Various Projects

As a Digital Transformation Consultant/Business Analyst, your main responsibilities will include:

• Analyzing business processes to identify areas for improvement and optimization.
• Collaborating with stakeholders to gather, document, and validate requirements.
• Developing and implementing digital transformation strategies for clients.
• Providing insights and recommendations based on data analysis and trends.
• Ensuring successful delivery of projects within timelines and budgets.
• Preparing and presenting reports and findings to stakeholders.
• Staying updated with the latest developments in technology and telecoms.
• Supporting the team in troubleshooting and resolving project-related issues.

A successful Digital Transformation Consultant/Business Analyst should have:

• A strong background in business analysis or digital transformation.
• Excellent problem-solving and analytical skills.
• Proficiency in relevant tools and software for data analysis.
• Effective communication and presentation abilities.
• A keen interest in the technology and telecoms industry.
• Ability to work independently and collaboratively in a team environment.
• An adaptable and proactive approach to challenges.

• Opportunities to work on innovative projects in the technology and telecoms industry.
• Great exposure to various IT-related projects.

This is a fantastic opportunity to grow your career in Hong Kong as a Digital Transformation Consultant/Business Analyst. Apply today to make a difference!

Contact: Alexandra Leung

Quote job ref: JN-072025-6783600

Join to apply for the Business Analyst role at Intertek Greater China

2 weeks ago Be among the first 25 applicants

Join to apply for the Business Analyst role at Intertek Greater China

Get AI-powered advice on this job and more exclusive features.

About Intertek

TOTAL QUALITY. ASSURED.

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers' operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely.

INTERTEK.COM

Our purpose is to bring safety, quality and sustainability to life.

The Job

• Work with business development team, and/or the client in determining the best fit solution to our client's needs.
• Capture and analyse user requirements, formulate design & documentation of business and functional specifications, and provide operational/technical recommendations on implementations.
• Carry out the research and development work to enhance the continuous evolvement of systems.
• Prepare demo/mock-up to elaborate ideas to present user requirements.
• Develop project plans and schedules, monitor status and progress, and produce status reports.
• Work closely with regional IT development team and software house to manage requirement preparation and system enhancement deployment.
• Assist in KEY client project rollout and on-going support.
• Provide internal and external user training through documentation and training sessions (online/on-site).
• Support liaison for system integration, analyse and establish technical requirements.
  
  

• Bachelor’s degree preferred.
• 2-3 years’ experience or above in design, implementation, and execution of system solutions.
• Solid experience in Project Management.
• Good presentation, communication and interpersonal skills.
• Good written and spoken English and Chinese.
• Possess the ability to utilize independent thinking and judgement in solving problem. customer-focused problem solver.
• Willing to learn new concepts and increase existing abilities.
• Have innovative mindset and able to work under pressure.
• Proficient in Microsoft Excel.
  
  

• Double pay
• Performance bonus
• Medical benefit
• Dental plan with discount
• 14 days annual leave
• Life insurance
• Good career prospects
  
  

• Seniority level Mid-Senior level

• Employment type Other

• Job function Sales and Information Technology
• Industries International Trade and Development

Referrals increase your chances of interviewing at Intertek Greater China by 2x

Get notified about new Business Analyst jobs in Hong Kong SAR .

New Territories, Hong Kong SAR 2 weeks ago

Kwun Tong District, Hong Kong SAR 1 month ago

Hong Kong, Hong Kong SAR HK$55,000 - HK$5,000 1 week ago

Hong Kong, Hong Kong SAR HK 55 - HK 75,000 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Business Analyst role at UBS

Join to apply for the Business Analyst role at UBS

Get AI-powered advice on this job and more exclusive features.

Job Reference #
315926BR

Job Type
Full Time

Your role
Are you incredibly organized with an eye for detail? Do you enjoy client servicing and delivering best in class experience for them? Are you passionate about driving process simplification & automation? We’re looking for someone like that to:

• Support the Process Pods in conducting analysis & workshops to understand the current state challenges and pain points across respective processes, platforms, organizations
• Capture, prioritize and document detailed user requirements as part of the proposed solutions to be delivered
• Drive the design and solutioning towards the future target “ATOM Blueprint” and the build out of the roadmap in collaboration with the broader Process Pod and Delivery Pod
• Support the various user testing and rollout activities as part of each delivery sprints, ensuring solutions meet quality standards and business expectations
• Maintain and build ongoing understanding of current and new operational procedures to continue iterating and enhancing the “ATOMised” process
• Coordinate with other Process Pods and ADO Streams to define and ensure alignment to overall strategic direction
• Monitoring productions on the day to day, before, during and post migration until end of stabilization period
• Defining and execution of preliminary training modules
  
  

• Ideally 5 to 7 years of experience in managing changes & projects and leading operational processing, preferably in the financial services industry / wealth management business
• Strong, working knowledge of financial services operations and related COO functions
• Strong risk and control mindset, process oriented with a structured and logical approach to analysis and problem solving whilst bringing a clear digitalization mentality across all changes
• Excellent interpersonal, communication, presentation, and facilitation skills, coupled with ability to build networks and partnerships at all levels
• Strategic and forward-thinking approach to challenges with strong influencing, negotiation and persuasion skills
• Sound judgement and attention to detail, with ability to troubleshoot independently, drive multiple changes/projects and effectively manage priorities in a fast-paced and ever-changing work environment
• Passionate and resilient individual with ability to thrive in ambiguity
• Client service oriented and enjoys working in a team
• High motivation and positive can-do attitude
• Effective & clear communication; comfortable in facing different stakeholders at senior levels
• Adaptable to a dynamic and changing environment
  
  

• Seniority level Not Applicable

• Employment type Full-time

• Job function Design, Information Technology, and Product Management
• Industries Banking, Financial Services, and Investment Banking

Referrals increase your chances of interviewing at UBS by 2x

Central & Western District, Hong Kong SAR 7 hours ago

Central & Western District, Hong Kong SAR 6 days ago

Wan Chai District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Get AI-powered advice on this job and more exclusive features.

We are hiring a Business Analyst toserve as a vital link between our business teams and IT department, driving the analysis and documentation of business requirements to deliver effective technology solutions. The ideal candidate will collaborate with stakeholders to optimize processes, translate needs into clear specifications, and support the successful implementation of system applications.

Responsibilities:

• Proactively drive requirement analysis and work with stakeholders to prepare specifications
• Communicate between stakeholders and the development team to manage resources allocation and project scheduling
• Be accountable for the successful delivery of new enhancements and provide operational support for the application system
• Develop project plans, negotiate with stakeholders, and dynamically schedule as per changes in business needs, identifying project issues with anticipation to address them
• Manage projects, monitor deliverables, and ensure timely completion
• Evaluate business processes, analyse requirements, identify areas for improvement, and develop and implement solutions
• Prepare test cases and plans as well as user acceptance testing (UAT)
• Perform UAT, ensuring solutions meet the defined business needs and requirements.
• Prepare and deliver user training
• Prepare the roll-out plans and mitigate the identified risks
• Coordinate roll-out and provide post-implementation support
• Collaborate with external business partners for continuous development of new solutions for the application system
• Serve as a liaison between stakeholders and users, effectively communicating and presenting insights and plans to cross-functional team members and management
• Host and present in regular meetings for project progress updates with stakeholders
• Document project progress updates and follow up with outstanding issues
• Perform other ad-hoc projects and tasks as per business needs

Requirements:

• ·A bachelor’s degree in business computing, information system or a related field
• Fluent Cantonese & English
• ·A minimum of 5 years of experience in business analysis, project management, or a related field
• ·Exceptional analytical and conceptual thinking skills
• ·Ability to influence stakeholders and work closely with them to determine acceptable solutions
• ·Experience in creating and delivering persuasive presentations
• ·A track record of following through on commitments
• ·Excellent planning, organizational, and time management skills
• ·Ability to articulate and communicate project updates and issues
• ·Problem-solving capacity to identify and address core issues in projects
• ·A history of leading and supporting successful projects
• ·5-day work week
• ·12 to 14 days annual leave
• ·Competitive pay and discretionary year-end bonus
• ·Comprehensive medical & life insurance
• ·Friendly working environment with dynamic and talented team members
• ·Education and development subsidy

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries IT Services and IT Consulting

Central & Western District, Hong Kong SAR 6 days ago

Central & Western District, Hong Kong SAR 4 days ago

Central & Western District, Hong Kong SAR 1 week ago

Central & Western District, Hong Kong SAR 1 day ago

Central & Western District, Hong Kong SAR 4 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Business Analyst role at Fano (Fano Labs)

Join to apply for the Business Analyst role at Fano (Fano Labs)

Get AI-powered advice on this job and more exclusive features.

Overview

About the job

We are looking for a Product Business Analyst who combines strong business analysis skills with hands-on quality assurance capabilities. In this hybrid role, you will act as a key liaison between business stakeholders and technical teams, ensuring that product features meet real-world business needs and are delivered with high quality. You will be involved throughout the product lifecycle—from gathering requirements and designing workflows to executing test plans and supporting client success.

Key Responsibilities

• Business Analysis & Documentation
  
  
  

• Quality Assurance & Testing
  
  
  

• Client Support & Issue Management
  
  
  

• Cross-Functional Collaboration & Process Improvement
  
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Technology, Information and Media

Referrals increase your chances of interviewing at Fano (Fano Labs) by 2x

New Territories, Hong Kong SAR 1 week ago

Kwun Tong District, Hong Kong SAR 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.