What Jobs are available for Service Representative in Hong Kong?

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Responsibilities

• Process orders, forms, applications, and requests

• Work closely with sales, operation & finance teams

• Good communication skill with internal & external customers

• Ensure customer issues are resolved and follow up to confirm satisfaction

• Responsible and willing to work under pressure;

• Work as independent and attention to detail.

• Well organized with good time management.

Critical Knowledge:

· Education level at least F.7 or above

· Medical Device / Dental background

Critical Skills:

· Proficient with MS Office, Lotus Notes, familiar with SAP is advantage

Critical Experience:

· to 3 years working experience in customer service field or sales administrative related

· Problem solving

About Our Client

Our client, a prestigious educational organization specializing in extracurricular activities, has recently opened a flatship store in Ma On Shan, NT. They are seeking a dedicated Customer Service Representative to join their dynamic team. Apply now to advance your career in a vibrant, growing company

Responsibility

• Respond promptly to incoming calls, addressing parents' enquiries, concerns, and requests.
• Provide accurate information about extracurricular programs, services, and company policies.
• Resolve customer issues efficiently by following established procedures and guidelines.
• Maintain accurate records of customer interactions and resolutions in the company database.
• Follow up on customer inquiries, complaints, and issues via inbound calls.
• Participate in training sessions to enhance skills and stay updated on new programs, services, and policies.
• Assist in regular excel reports and records.
• Prepare and maintain accurate Excel reports and records for customer interactions and extracurricular program operations.

Requirements:

• DSE or above.
• Minimum of 1 year of experience in customer service sectors.
• Prior experience in customer facing or call center is advantageous.
• A positive attitude and willingness to learn.
• Able to work on shift days is a must.
• Good teamwork and able to contribute to a positive team environment, and support team goals and objectives.
• Exceptional customer service skills, communication skills and interpersonal skills
• Good command of written and spoken English and Chinese. Knowledge of Mandarin is definitely an advantage.
• Candidate with more experience may be considered as an Officer.

Click "Apply * *Now* *" to apply for this position or call Andy Lo at for a confidential discussion. All information collected will be kept in strict confidence and will be used for recruitment purpose only.

Key Responsibilities

• Provide professional quality customer services via handling inbound / outbound calls to merchants' enquiries on credit card payment processing
• Establish good relationship with merchants by provision of one-stop care services
• Keeps up-to-date and self-equipped on required knowledge and skill sets proactively
• Work with internal departments to seek best possible solutions for merchants
• Carry out ad hoc assignments for call center operations

Requirements

• Form 7 graduates or above with minimum 1 year experience in customer service and / or call center preferred
• Ability to converse in English and Mandarin is essential as required to communicate with overseas banks and merchants
• Excellent telephone etiquette with mature and pleasant attributes
• Ability to maintain composure under pressure, patience and enjoy customer service
• High energy level and self-motivated
• Team player with strong work ethic
• Able to perform shift duty on weekends / public holidays depending on work schedule
• Work on shift basis including weekends and public holidays

Attractive Fringe Benefits

• 5-days work with total of 40 working hours per week
• Guaranteed at least 12 hours rest time between shifts
• 2 consecutive days off each week
• 18 days Annual Leave plus 1 day Birthday Leave
• Life, medical and dental coverage
• Overtime and public holidays allowance
• No overnight work
• No cross-selling required
• Office at prime location close to MTR station

職責:

Perform full range of receptionist in a clinic setting

Deliver professional and high quality service experience at front desk

Handle patients' registration and verify patients' medical card

Handle phone inquiry and booking in a timely and professional manner

Assist in examination procedures, such as blood pressure, weight measurement, etc.

Handle other duties as assigned by Clinic Manager, including general clerical and administrative tasks

要求:

F.5/HKDSEE or above academic qualification

Preferably with 1-2 years or above of clinical or customer service experience

Customer-centric in driving total customer satisfaction

Mature, positive, proactive, and with customer-service manner

Experience in insurance procedures will be an advantage

Good command of spoken and written English and Chinese

Proficiency in PC knowledge

We offer attractive remuneration and fringe benefits. Interested parties please send your full resume with current salary, expected salary to Chiron Healthcare Group Limited thrugh apply now.

(All applications will be treated in strict confidence and data collected will be used for recruitment purposes only)

Job Description
職責:

• Perform full range of receptionist in a clinic setting
• Deliver professional and high quality service experience at front desk
• Handle patients' registration and verify patients' medical card
• Handle phone inquiry and booking in a timely and professional manner
• Assist in examination procedures, such as blood pressure, weight measurement, etc.
• Handle other duties as assigned by Clinic Manager, including general clerical and administrative tasks

要求:

• F.5/HKDSEE or above academic qualification
• Preferably with 1-2 years or above of clinical or customer service experience
• Customer-centric in driving total customer satisfaction
• Mature, positive, proactive, and with customer-service manner
• Experience in insurance procedures will be an advantage
• Good command of spoken and written English and Chinese
• Proficiency in PC knowledge

We offer attractive remuneration and fringe benefits. Interested parties please send your full resume with current salary, expected salary to Chiron Healthcare Group Limited thrugh apply now.

(All applications will be treated in strict confidence and data collected will be used for recruitment purposes only)

Job Responsibilities:

• Handle customer enquiries and complaints via phone, email, live chat, and other communication platforms
• Deliver timely and professional responses to customer issues
• Maintain accurate records of customer interactions and resolutions
• Coordinate with internal departments to ensure effective issue resolution

Job Requirements:

• HKDSE / Form 5 or above
• Fluent in both spoken and written Cantonese; basic spoken and written English and Mandarin
• Proficient in Chinese and English computer typing
• Fresh graduates are welcome; prior customer service experience is an advantage
• Strong communication and problem-solving skills
• Able to work on alternate Saturday-off schedule (長短週), averaging 5.5 days per week
• Basic computer literacy and ability to multitask

What We Offer:

• 14 days of annual leave plus public holidays
• Birthday leave and other special leave types (e.g. Marriage, Court, Exam, Volunteer, Compassionate)
• Retirement scheme: MPF / ORSO
• Life, medical, dental, and family health insurance
• Staff discounts

If you have the desire for an exciting and rewarding career, please apply by sending your resume immediately, quoting your present and expected salary by clicking "Apply Now" .

We are a professional flower shop dedicated to providing high-quality floral products and exceptional customer service. Every bouquet carries emotions and stories, and our mission is to ensure that each customer enjoys the finest shopping experience with us.

Key Responsibilities

• Answer customer calls, respond to inquiries, and provide professional recommendations
• Assist customers with order placement and resolve order-related issues to ensure accurate delivery
• Collaborate closely with the floral design team to meet customer requirements
• Respond to customer messages and enhance overall customer engagement
• Record customer feedback and share insights with management for service improvement

Requirements

• Minimum 1 year of experience in a flower shop or related industry
• Background in customer service, sales, or related field
• Fluent in Cantonese, English, and Mandarin with strong written skills in both Chinese and English
• Excellent communication and interpersonal skills
• Patient, proactive, and strong in problem-solving
• Good organisational and time-management skills
• Ability to remain calm and professional under pressure while handling multiple tasks
• Proficiency in Microsoft Office and basic computer operations
• Familiarity with Facebook, Instagram, and other major social media platforms
• Basic floral knowledge or relevant experience is an advantage

Work Schedule & Benefits

• 6-day work week, 9:00AM – 6:00PM

If you are interested in this position, please send your CV and portfolio to or WhatsApp Please indicate "Customer Service Representative Application" in the subject line.

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Job Description

Key Responsibilities

• Provide professional quality customer services via handling inbound / outbound calls to merchants' enquiries on credit card payment processing
• Establish good relationship with merchants by provision of one-stop care services
• Keeps up-to-date and self-equipped on required knowledge and skill sets proactively
• Work with internal departments to seek best possible solutions for merchants
• Carry out ad hoc assignments for call center operations

Requirements

• Form 7 graduates or above with minimum 1 year experience in customer service and / or call center preferred
• Ability to converse in English and Mandarin is essential as required to communicate with overseas banks and merchants
• Excellent telephone etiquette with mature and pleasant attributes
• Ability to maintain composure under pressure, patience and enjoy customer service
• High energy level and self-motivated
• Team player with strong work ethic
• Able to perform shift duty on weekends / public holidays depending on work schedule
• Work on shift basis including weekends and public holidays

Attractive Fringe Benefits

• 5-days work with total of 40 working hours per week
• Guaranteed at least 12 hours rest time between shifts
• 2 consecutive days off each week
• 18 days Annual Leave plus 1 day Birthday Leave
• Life, medical and dental coverage
• Overtime and public holidays allowance
• No overnight work
• No cross-selling required
• Office at prime location close to MTR station

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

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A Mandarin, English & Cantonese Speaking Customer Service Representative (Full time) is responsible to provide best in class customer service support to Ralph Lauren's customers via various communication channels. Manage all inquiries and complaints in professional & efficient manner to ensure customer satisfaction.

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• Handle Customer's inquiry via various communication channels with excellence customer service skills
• Properly follow through all customer inquiries and complaint cases
• Ability to identify issues and provide best solutions in timely manner
• Working collaboratively with various internal and external stakeholders
• Efficient communication & interpersonal skill and as a good team player
• Follow the already set guidelines
• Prepare reporting and support for administrative task
• Assist ad hoc assignments and projects when needed

,

• Matriculated/Bachelor Degree
• Minimum 2 years relevant contact center and customer service experience
• Fluent Mandarin, English and Cantonese speaking
• Good command of English, simplified & traditional Chinese typing
• Proficiency in Microsoft Offices applications including Word, Excel, and Outlook
• Good responsibility, proactive and helpful characters would be an asset
• Immediate available is highly preferred.