14 Social Services jobs in Hong Kong

Social Worker - Stationing Secondary School Social Work Services

The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Social Worker - Stationing Secondary School Social Work Services

Join to apply for the Social Worker - Stationing Secondary School Social Work Services role at The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

Social Worker - Stationing Secondary School Social Work Services

1 week ago Be among the first 25 applicants

Join to apply for the Social Worker - Stationing Secondary School Social Work Services role at The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

Get AI-powered advice on this job and more exclusive features.

Founded in 1936, the Boys’ and Girls’ Clubs Association is one of the longest serving non-government organizations dedicated to the welfare of children and youth in Hong Kong. Our mission to achieve a balanced and happy environment for the nurturing and growth of our young has never wavered in our focus of “Nurture the Young, Create the Future”.

To support future development of our Association, we are now inviting competent candidate to join our team:

Responsibilities

  • Design service strategies based on school/ community needs as assessed
  • Implement the work plan and to evaluate the effectiveness of the group, programs and case intervention for quality improvement
  • Provide information and consultation to youth, parents and the community to utilize community resources to meet their needs
  • Coordinate with other organizations and disciplines for resources to support the students’ development
  • Prepare and submit up-to-date case reports, program proposal, budget, evaluation, financial and statistical reports on activities and programs
  • Control program expenses within budget and handle receipts in accordance with accounts procedure
  • Perform ad hoc duties as assigned
  • Working Location : Hong Kong West District

Requirements

  • Bachelor Degree or above in Social Work
  • Registered Social Worker
  • Good command of oral and written Chinese and English is necessary
  • Responsible, self-motivated and able to work independently under pressure
  • 2 years’ experience in Social Work and school related works are an advantage

Please apply with detailed resume and the application form with e-mail address, expected salary and the job reference no to the Human Resources Department, The Boys’ & Girls’ Clubs Association of Hong Kong, 7/F., 3 Lockhart Road, Wanchai, Hong Kong or email to (email redacted, apply via Company website).

Remarks

  • The Association is a non-governmental organization which provides professional service for children and youth. With effect from December 1, 2011 staffs are required to complete and pass the Sexual Conviction Record Check
  • We are an equal opportunities employer
  • Application form can be downloaded from our website:
  • Personal data collected will be treated in strict confidence and used exclusively for recruitment purpose

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function General Business
  • Industries Civic and Social Organizations

Referrals increase your chances of interviewing at The Boys' and Girls' Clubs Association of Hong Kong(BGCA) by 2x

Get notified about new School Social Worker jobs in Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Social Worker - Stationing Secondary School Social Work Services

Hong Kong, Hong Kong The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Social Worker - Stationing Secondary School Social Work Services

Join to apply for the Social Worker - Stationing Secondary School Social Work Services role at The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

Social Worker - Stationing Secondary School Social Work Services

1 week ago Be among the first 25 applicants

Join to apply for the Social Worker - Stationing Secondary School Social Work Services role at The Boys' and Girls' Clubs Association of Hong Kong(BGCA)

Get AI-powered advice on this job and more exclusive features.

Founded in 1936, the Boys’ and Girls’ Clubs Association is one of the longest serving non-government organizations dedicated to the welfare of children and youth in Hong Kong. Our mission to achieve a balanced and happy environment for the nurturing and growth of our young has never wavered in our focus of “Nurture the Young, Create the Future”.
To support future development of our Association, we are now inviting competent candidate to join our team:
Responsibilities

  • Design service strategies based on school/ community needs as assessed
  • Implement the work plan and to evaluate the effectiveness of the group, programs and case intervention for quality improvement
  • Provide information and consultation to youth, parents and the community to utilize community resources to meet their needs
  • Coordinate with other organizations and disciplines for resources to support the students’ development
  • Prepare and submit up-to-date case reports, program proposal, budget, evaluation, financial and statistical reports on activities and programs
  • Control program expenses within budget and handle receipts in accordance with accounts procedure
  • Perform ad hoc duties as assigned
  • Working Location : Hong Kong West District
Requirements
  • Bachelor Degree or above in Social Work
  • Registered Social Worker
  • Good command of oral and written Chinese and English is necessary
  • Responsible, self-motivated and able to work independently under pressure
  • 2 years’ experience in Social Work and school related works are an advantage
Please apply with detailed resume and the application form with e-mail address, expected salary and the job reference no to the Human Resources Department, The Boys’ & Girls’ Clubs Association of Hong Kong, 7/F., 3 Lockhart Road, Wanchai, Hong Kong or email to (email redacted, apply via Company website).
Remarks
  • The Association is a non-governmental organization which provides professional service for children and youth. With effect from December 1, 2011 staffs are required to complete and pass the Sexual Conviction Record Check
  • We are an equal opportunities employer
  • Application form can be downloaded from our website:
  • Personal data collected will be treated in strict confidence and used exclusively for recruitment purpose
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function General Business
  • Industries Civic and Social Organizations

Referrals increase your chances of interviewing at The Boys' and Girls' Clubs Association of Hong Kong(BGCA) by 2x

Get notified about new School Social Worker jobs in Hong Kong SAR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Registered Social Worker - Education Services (Contract)

YMCA of Hong Kong

Posted 12 days ago

Job Viewed

Tap Again To Close

Job Description

Registered Social Worker - Education Services (Contract)

Join to apply for the Registered Social Worker - Education Services (Contract) role at YMCA of Hong Kong

Registered Social Worker - Education Services (Contract)

1 day ago Be among the first 25 applicants

Join to apply for the Registered Social Worker - Education Services (Contract) role at YMCA of Hong Kong

  • Report to the School Administrative Office, provide school-based counseling support for DAE students on individual as well as group basis;
  • Managing overall class operations, including maintaining communication channels, sharing official announcements, and addressing or redirecting student inquiries as needed.
  • Develop and implement strategies and prorgammes to support students in learning. Conduct assessments to identify students' needs and create personalized support plans;
  • Act as the person in charge to respond to students crisis situations in college in collaboration with the School Administrative Office. Collaborate with college staff to develop and implement crisis management protocols;
  • Work closely with teachers and School Administrative Office to address students' academic and social-emotional needs. Participate in multidisciplinary team meetings;
  • Prepare and submit up-to-date case reports, programme proposal, budget, evaluation, financial and statistical reports on activities and programmes;
  • Perform other ad hoc duties as assigned by supervisor.

Job Responsibilities

  • Report to the School Administrative Office, provide school-based counseling support for DAE students on individual as well as group basis;
  • Managing overall class operations, including maintaining communication channels, sharing official announcements, and addressing or redirecting student inquiries as needed.
  • Develop and implement strategies and prorgammes to support students in learning. Conduct assessments to identify students' needs and create personalized support plans;
  • Act as the person in charge to respond to students crisis situations in college in collaboration with the School Administrative Office. Collaborate with college staff to develop and implement crisis management protocols;
  • Work closely with teachers and School Administrative Office to address students' academic and social-emotional needs. Participate in multidisciplinary team meetings;
  • Prepare and submit up-to-date case reports, programme proposal, budget, evaluation, financial and statistical reports on activities and programmes;
  • Perform other ad hoc duties as assigned by supervisor.

Requirements

  • Degree in Social Work;
  • Registered social worker with the Social Worker Registration Board of Hong Kong;
  • Proactive, strong interest in working with youth;
  • Have Level 2 or above in English Language and Chinese Language in HKCEE / HKDSE or equivalent;
  • Good command of written and spoken English;
  • At least 2-3 years of social work experience;
  • Working day : 3-day a week
  • Working Period (Sep 2025 – May 2026)

Remuneration will commensurate with qualifications and experience. Interested parties please complete a Job Application Form which can be downloaded at and send it together with your resume quoting the job reference and stating the expected salary and earliest availability either 1) by email to: or 2) by mail to: Human Resources Department , YMCA of Hong Kong, 41 Salisbury Road, Tsim Sha Tsui, Kowloon .

All personal data provided by applicants will be treated in strict est confidence and used for recruitment purpose only . Only those who are s hortlisted will be contacted .

BACK

How to apply?

Interested parties please complete a Job Application Form and send it together with your resume stating the expected salary and earliest availability either by fax, email or mail to Human Resources Department, YMCA of Hong Kong, 41 Salisbury Road, Tsim Sha Tsui, Kowloon.

All personal data provided by applicants will be treated in strictest confidence and used for recruitment purpose only.

  • Full-time Application Form
  • Part-time Application Form

JOB OPENINGSSeniority level
  • Seniority level Entry level
Employment type
  • Employment type Contract
Job function
  • Job function Other
  • Industries Religious Institutions

Referrals increase your chances of interviewing at YMCA of Hong Kong by 2x

Get notified about new Social Service Worker jobs in Kowloon City District, Hong Kong SAR .

Guest Relations Officer / Assistant Guest Relations Officer

Hong Kong SAR HK$22,145.00-HK$3,585.00 1 week ago

Kowloon City District, Hong Kong SAR 2 months ago

Assistant Officer - Social Services (Ministry Coordination Team) Manager (Mental Health and Psychosocial Support)

Kowloon City District, Hong Kong SAR 1 week ago

Assistant Academic Service Officer (REG) - (25001KX) Community Associate (Customer Service, Events and Sales)

Kowloon City District, Hong Kong SAR 5 months ago

Multicultural Employment Service-Social Worker (Job Ref: 1003) FHS HK Business Support Officer (H/F) - AIRBUS CHINA LIMITED

Hong Kong SAR HK 20,770.00-HK 20,770.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Registered Social Worker - Education Services (Contract)

Kowloon, Kowloon YMCA of Hong Kong

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Registered Social Worker - Education Services (Contract)

Join to apply for the Registered Social Worker - Education Services (Contract) role at YMCA of Hong Kong

Registered Social Worker - Education Services (Contract)

1 day ago Be among the first 25 applicants

Join to apply for the Registered Social Worker - Education Services (Contract) role at YMCA of Hong Kong

  • Report to the School Administrative Office, provide school-based counseling support for DAE students on individual as well as group basis;
  • Managing overall class operations, including maintaining communication channels, sharing official announcements, and addressing or redirecting student inquiries as needed.
  • Develop and implement strategies and prorgammes to support students in learning. Conduct assessments to identify students' needs and create personalized support plans;
  • Act as the person in charge to respond to students crisis situations in college in collaboration with the School Administrative Office. Collaborate with college staff to develop and implement crisis management protocols;
  • Work closely with teachers and School Administrative Office to address students' academic and social-emotional needs. Participate in multidisciplinary team meetings;
  • Prepare and submit up-to-date case reports, programme proposal, budget, evaluation, financial and statistical reports on activities and programmes;
  • Perform other ad hoc duties as assigned by supervisor.
Job Responsibilities
  • Report to the School Administrative Office, provide school-based counseling support for DAE students on individual as well as group basis;
  • Managing overall class operations, including maintaining communication channels, sharing official announcements, and addressing or redirecting student inquiries as needed.
  • Develop and implement strategies and prorgammes to support students in learning. Conduct assessments to identify students' needs and create personalized support plans;
  • Act as the person in charge to respond to students crisis situations in college in collaboration with the School Administrative Office. Collaborate with college staff to develop and implement crisis management protocols;
  • Work closely with teachers and School Administrative Office to address students' academic and social-emotional needs. Participate in multidisciplinary team meetings;
  • Prepare and submit up-to-date case reports, programme proposal, budget, evaluation, financial and statistical reports on activities and programmes;
  • Perform other ad hoc duties as assigned by supervisor.
Requirements
  • Degree in Social Work;
  • Registered social worker with the Social Worker Registration Board of Hong Kong;
  • Proactive, strong interest in working with youth;
  • Have Level 2 or above in English Language and Chinese Language in HKCEE / HKDSE or equivalent;
  • Good command of written and spoken English;
  • At least 2-3 years of social work experience;
  • Working day : 3-day a week
  • Working Period (Sep 2025 – May 2026)
Remuneration will commensurate with qualifications and experience. Interested parties please complete a Job Application Form which can be downloaded at and send it together with your resume quoting the job reference and stating the expected salary and earliest availability either 1) by email to: or 2) by mail to: Human Resources Department , YMCA of Hong Kong, 41 Salisbury Road, Tsim Sha Tsui, Kowloon .
All personal data provided by applicants will be treated in strictest confidence and used for recruitment purpose only. Only those who are shortlisted will be contacted.
BACK
How to apply?
Interested parties please complete a Job Application Form and send it together with your resume stating the expected salary and earliest availability either by fax, email or mail to Human Resources Department, YMCA of Hong Kong, 41 Salisbury Road, Tsim Sha Tsui, Kowloon.
All personal data provided by applicants will be treated in strictest confidence and used for recruitment purpose only.
  • Full-time Application Form
  • Part-time Application Form
JOB OPENINGSSeniority level
  • Seniority level Entry level
Employment type
  • Employment type Contract
Job function
  • Job function Other
  • Industries Religious Institutions

Referrals increase your chances of interviewing at YMCA of Hong Kong by 2x

Get notified about new Social Service Worker jobs in Kowloon City District, Hong Kong SAR .

Guest Relations Officer / Assistant Guest Relations Officer

Hong Kong SAR HK$22,145.00-HK$3,585.00 1 week ago

Kowloon City District, Hong Kong SAR 2 months ago

Assistant Officer - Social Services (Ministry Coordination Team) Manager (Mental Health and Psychosocial Support)

Kowloon City District, Hong Kong SAR 1 week ago

Assistant Academic Service Officer (REG) - (25001KX) Community Associate (Customer Service, Events and Sales)

Kowloon City District, Hong Kong SAR 5 months ago

Multicultural Employment Service-Social Worker (Job Ref: 1003) FHS HK Business Support Officer (H/F) - AIRBUS CHINA LIMITED

Hong Kong SAR HK 20,770.00-HK 20,770.00 1 day ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior / Social Worker, Pregnant Girls Services

Mother's Choice 母親的抉擇

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Mother’s Choice is a local charity serving the many children without families and pregnant teenagers in Hong Kong. We join hands with our community to give hope and change the life stories of vulnerable girls and babies. Our vision is to see every child in a loving family.

CHANGE YOUR FUTURE AND THE FUTURE FOR CHILDREN IN HONG KONG. JOIN OUR TEAM.

Our staff are creative, collaborative, and willing to do whatever it takes to get the job done. They embody our core values and believe in our vision and mission. If you enjoy a work environment that is challenging, rewarding and making an impact, we invite you to consider a career with Mother’s Choice.

Position Description

With the mission of Pregnant Girls Services - “A safe place where pregnant girls in crisis are embraced, equipped and empowered for a hopeful future”, A caseworker plays the role in supporting pregnancy girls in crisis by providing case management activities support to pregnant girls and their family members in crisis through a range of program activities focused on information, education, empowerment & support. He/she is part of the team that works from strength based and youth & family driven perspective and participates in coalition and coordination efforts with other peer agencies providing similar services.

Key Responsibilities

  • Arrange intake within a designated time period to referral received
  • Conduct case assessment and intervention for more complex cases taking into account a wide range of interdependent information
  • Formulate service plan with girls and their significant others including measurable goals and timeframe based on holistic assessment of needs, strengths and risks
  • Liaise and collaborate with agencies, governmental department and community partners when necessary to advocate the needs of the pregnant youth and their children
  • Keep up-to-date and standardized service related documents including assessment and progress reports, program planning and evaluation, service statistics and other documentation as required
  • Assist and faciliate support / therapeutic program to pregnant girls and their significant others
  • Be responsible for mentoring new / less experienced staff including job shadowing and lead a simple case review
  • Perform any other duties as required

Requirements

  • Bachelor degree in Social Work / Counseling / Family Therapy in recognized universities; and
  • 1+ years of experience in working in NGOs / social service setting, preferably in youth or family service
  • Passionate in serving pregnancy girls and their families in crisis and commitment to excellence
  • Solid case management knowledge with strong assessment and clinical skills
  • Excellent communication and inter-personal skills
  • Must be a “team player” – this person needs to enjoy working closely with other skateholders and to be flexible, adaptive and positive in his/her actions
  • Able to work independently and good team work
  • Good command of spoken and written English and Cantonese
  • Availability to work some evenings and weekends
  • Must share the commitment of Mother’s Choice in upholding the safety and protection of children as paramount.

To Apply

Interested candidates please send a full resume, expected salary, and available date to Assistant Director, Human Resources, Mother’s Choice Limited, 10 Borrett Road, Mid-Levels, Hong Kong; or email to (email redacted, apply via Company website)

Personal data collected will be used for recruitment purposes only. Applicants who do not hear from us within two months may consider their application unsuccessful. Mother’s Choice is committed to diversity and inclusion and is an equal opportunity employer.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Other
Job function
  • Job function General Business
  • Industries Non-profit Organizations

Get notified about new Senior Social Worker jobs in Hong Kong SAR .

Assistant Manager, Corporate Social Responsibility (MJ006146)

Wong Chuk Hang, Hong Kong SAR 1 month ago

Social Worker - Stationing Secondary School Social Work Services Project Social Worker (Ref. No.: TM/PSW/HS)

Hong Kong SAR HK$15,000 - HK$17,000 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Senior / Social Worker, Pregnant Girls Services

Hong Kong, Hong Kong Mother's Choice 母親的抉擇

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Mother’s Choice is a local charity serving the many children without families and pregnant teenagers in Hong Kong. We join hands with our community to give hope and change the life stories of vulnerable girls and babies. Our vision is to see every child in a loving family.
CHANGE YOUR FUTURE AND THE FUTURE FOR CHILDREN IN HONG KONG. JOIN OUR TEAM.
Our staff are creative, collaborative, and willing to do whatever it takes to get the job done. They embody our core values and believe in our vision and mission. If you enjoy a work environment that is challenging, rewarding and making an impact, we invite you to consider a career with Mother’s Choice.
Position Description
With the mission of Pregnant Girls Services - “A safe place where pregnant girls in crisis are embraced, equipped and empowered for a hopeful future”, A caseworker plays the role in supporting pregnancy girls in crisis by providing case management activities support to pregnant girls and their family members in crisis through a range of program activities focused on information, education, empowerment & support. He/she is part of the team that works from strength based and youth & family driven perspective and participates in coalition and coordination efforts with other peer agencies providing similar services.
Key Responsibilities

  • Arrange intake within a designated time period to referral received
  • Conduct case assessment and intervention for more complex cases taking into account a wide range of interdependent information
  • Formulate service plan with girls and their significant others including measurable goals and timeframe based on holistic assessment of needs, strengths and risks
  • Liaise and collaborate with agencies, governmental department and community partners when necessary to advocate the needs of the pregnant youth and their children
  • Keep up-to-date and standardized service related documents including assessment and progress reports, program planning and evaluation, service statistics and other documentation as required
  • Assist and faciliate support / therapeutic program to pregnant girls and their significant others
  • Be responsible for mentoring new / less experienced staff including job shadowing and lead a simple case review
  • Perform any other duties as required
Requirements
  • Bachelor degree in Social Work / Counseling / Family Therapy in recognized universities; and
  • 1+ years of experience in working in NGOs / social service setting, preferably in youth or family service
  • Passionate in serving pregnancy girls and their families in crisis and commitment to excellence
  • Solid case management knowledge with strong assessment and clinical skills
  • Excellent communication and inter-personal skills
  • Must be a “team player” – this person needs to enjoy working closely with other skateholders and to be flexible, adaptive and positive in his/her actions
  • Able to work independently and good team work
  • Good command of spoken and written English and Cantonese
  • Availability to work some evenings and weekends
  • Must share the commitment of Mother’s Choice in upholding the safety and protection of children as paramount.
To Apply
Interested candidates please send a full resume, expected salary, and available date to Assistant Director, Human Resources, Mother’s Choice Limited, 10 Borrett Road, Mid-Levels, Hong Kong; or email to (email redacted, apply via Company website)
Personal data collected will be used for recruitment purposes only. Applicants who do not hear from us within two months may consider their application unsuccessful. Mother’s Choice is committed to diversity and inclusion and is an equal opportunity employer. Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Other
Job function
  • Job function General Business
  • Industries Non-profit Organizations

Get notified about new Senior Social Worker jobs in Hong Kong SAR .

Assistant Manager, Corporate Social Responsibility (MJ006146)

Wong Chuk Hang, Hong Kong SAR 1 month ago

Social Worker - Stationing Secondary School Social Work Services Project Social Worker (Ref. No.: TM/PSW/HS)

Hong Kong SAR HK$15,000 - HK$17,000 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Customer Care Advisor - Social Media

Cathay Pacific

Posted 18 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Customer Care Advisor - Social Media role at Cathay Pacific

3 days ago Be among the first 25 applicants

Join to apply for the Customer Care Advisor - Social Media role at Cathay Pacific

Get AI-powered advice on this job and more exclusive features.

Role Introduction

Reports to: Customer Contact Team Lead

This role is part of a global team in our Customer Care Department who are dedicated to provide peace of mind and build lifetime relationships through world class customer care.

As the Customer Care Advisor, you should achieve the highest customer service standards when servicing and selling to customers. You will responsible to engage with customers on social media, including but not limited to Facebook and X (Twitter), to build the strong image of Cathay

  • Promising and Structured Career Development Steps in Customer Care Department**

Customer Care Advisor (III, II, I) > Senior Customer Care Advisor > Customer Contact Team Lead > Assistant Manager Customer Contact > Customer Contact Manager

Key Responsibilities

  • Engage with clients on social networking platforms to enhance Cathay's brand reputation
  • Provide one-stop-shop customer service through all Digital (Live chat, WhatsApp, Facebook Messenger, etc.) and Telephone channels Recommend travel products, fares and services and provide after-sales support to customers
  • Assist customers to buy and self-serve seamlessly through our websites and mobile application
  • Handle reservation and ticketing issuance, re-issuance for travel plan alteration upgrades for the airline’s loyalty and frequent flyer member
  • Assist customer to resolve disservice situations e.g., determine alternate flight options for delayed, cancelled or missed flights, change or rebook when irregularity occur
  • Meet key contact centre performance goals in terms of customer satisfaction, quality, productivity and key performance metrics
  • Capture every sales opportunity to improve revenue generations
  • Respond to feedback and general enquiries from worldwide 24 x 7
  • Support Customer Contact teams around the world when required

Requirements

  • Right to work in Hong Kong
  • Minimum age of 18
  • Bachelor Degree in Communications/ Public Relations
  • Good command of written and spoken English. Proficiency of spoken Cantonese and Putonghua
  • Fresh graduates are welcome. Minimum of 1-2 years digital platform handling experience would be an advantage
  • Proficiency in PC operation
  • Customer service-oriented attitude with good communication and problem solving skills
  • Good team player with an ability to work independently
  • Ability to work organized and focused
  • Ability to work under pressure
  • Flexibility to work on shift schedules (including overnight, weekend, and public holidays)

Benefits

  • Being part of a world-class service brand to be proud of
  • Roster based on a 5-day working week with flexible shift patterns to suit different lifestyles
  • World-class training and structured career progression path
  • A safe and collaborative working environment which embraces a diverse and inclusive culture
  • Medical coverage & other flexible benefits
  • Flexible retirement scheme
  • Discounted travel across many airlines for you and your family

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

  • Terms and Conditions Apply.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Airlines and Aviation

Referrals increase your chances of interviewing at Cathay Pacific by 2x

Get notified about new Customer Service Advisor jobs in Hong Kong, Hong Kong SAR .

Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 1 week ago

Service Stylist (Guest Relations)- The Langham, Hong Kong Assistant Customer Service Manager, Customer Relations

Wan Chai District, Hong Kong SAR 1 day ago

Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK)

Sha Tin District, Hong Kong SAR 4 days ago

Customer Care Advisor (English Speaking) Customer Services Officer(Complaints & Enquiries) Customer Service Officer (The Kai Tak Mall)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Social services Jobs in Hong Kong !

Customer Care Advisor - Social Media

Hong Kong, Hong Kong Cathay Pacific

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Join to apply for the Customer Care Advisor - Social Media role at Cathay Pacific

3 days ago Be among the first 25 applicants

Join to apply for the Customer Care Advisor - Social Media role at Cathay Pacific

Get AI-powered advice on this job and more exclusive features.

Role Introduction
Reports to: Customer Contact Team Lead
This role is part of a global team in our Customer Care Department who are dedicated to provide peace of mind and build lifetime relationships through world class customer care.
As the Customer Care Advisor, you should achieve the highest customer service standards when servicing and selling to customers. You will responsible to engage with customers on social media, including but not limited to Facebook and X (Twitter), to build the strong image of Cathay

  • Promising and Structured Career Development Steps in Customer Care Department**
Customer Care Advisor (III, II, I) > Senior Customer Care Advisor > Customer Contact Team Lead > Assistant Manager Customer Contact > Customer Contact Manager
Key Responsibilities
  • Engage with clients on social networking platforms to enhance Cathay's brand reputation
  • Provide one-stop-shop customer service through all Digital (Live chat, WhatsApp, Facebook Messenger, etc.) and Telephone channels Recommend travel products, fares and services and provide after-sales support to customers
  • Assist customers to buy and self-serve seamlessly through our websites and mobile application
  • Handle reservation and ticketing issuance, re-issuance for travel plan alteration upgrades for the airline’s loyalty and frequent flyer member
  • Assist customer to resolve disservice situations e.g., determine alternate flight options for delayed, cancelled or missed flights, change or rebook when irregularity occur
  • Meet key contact centre performance goals in terms of customer satisfaction, quality, productivity and key performance metrics
  • Capture every sales opportunity to improve revenue generations
  • Respond to feedback and general enquiries from worldwide 24 x 7
  • Support Customer Contact teams around the world when required
Requirements
  • Right to work in Hong Kong
  • Minimum age of 18
  • Bachelor Degree in Communications/ Public Relations
  • Good command of written and spoken English. Proficiency of spoken Cantonese and Putonghua
  • Fresh graduates are welcome. Minimum of 1-2 years digital platform handling experience would be an advantage
  • Proficiency in PC operation
  • Customer service-oriented attitude with good communication and problem solving skills
  • Good team player with an ability to work independently
  • Ability to work organized and focused
  • Ability to work under pressure
  • Flexibility to work on shift schedules (including overnight, weekend, and public holidays)
Benefits
  • Being part of a world-class service brand to be proud of
  • Roster based on a 5-day working week with flexible shift patterns to suit different lifestyles
  • World-class training and structured career progression path
  • A safe and collaborative working environment which embraces a diverse and inclusive culture
  • Medical coverage & other flexible benefits
  • Flexible retirement scheme
  • Discounted travel across many airlines for you and your family
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
  • Terms and Conditions Apply.
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Other
  • Industries Airlines and Aviation

Referrals increase your chances of interviewing at Cathay Pacific by 2x

Get notified about new Customer Service Advisor jobs in Hong Kong, Hong Kong SAR .

Officer, Contact Center Customer Service

Kowloon City District, Hong Kong SAR 1 week ago

Service Stylist (Guest Relations)- The Langham, Hong Kong Assistant Customer Service Manager, Customer Relations

Wan Chai District, Hong Kong SAR 1 day ago

Branch Service Executive/General Banking Manager/Customer Relationship Manager (HK)

Sha Tin District, Hong Kong SAR 4 days ago

Customer Care Advisor (English Speaking) Customer Services Officer(Complaints & Enquiries) Customer Service Officer (The Kai Tak Mall)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Community Support - (Part time, Chinese Speaker)

Hong Kong, Hong Kong BitMEX

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

workfromhome
Community Support - (Part time, Chinese Speaker)

Join to apply for the Community Support - (Part time, Chinese Speaker) role at BitMEX

Community Support - (Part time, Chinese Speaker)

Join to apply for the Community Support - (Part time, Chinese Speaker) role at BitMEX

Direct message the job poster from BitMEX

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

About BitMEX

BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.

In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."

For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or and follow LinkedIn, Discord, Telegram and X.

Role Overview

Are you passionate about crypto and an expert in community engagement? We're seeking a dedicated Part-time Community Support Specialist to help us build and nurture our growing Chinese speaking crypto exchange community.

Key Responsibilities

  • Act as the first point of contact for our community members across various platforms, providing timely and helpful support.
  • Engage actively with the community to foster a positive and informative environment.
  • Gather feedback, identify common issues, and escalate complex queries to the relevant teams.
  • Help organize and support online community events and initiatives.

Qualifications

  • Minimum 1 year of hands-on experience in community management or support within a crypto exchange or blockchain project.
  • Proven familiarity with key community platforms, including Telegram, Discord, and major Chinese social media platforms (e.g., WeChat, Weibo).
  • Native Mandarin speaker with excellent written and verbal communication skills in Mandarin.
  • Strong understanding of cryptocurrency, blockchain technology, and trading concepts.
  • Excellent interpersonal skills and a proactive, problem-solving attitude.

Why BitMEX?

BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.

We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.

Benefits

In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:

  • Work from home to help you find the perfect balance between work, family and personal life
  • 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
  • A top tier & comprehensive medical, dental and vision policy for you and your dependents
  • Professional development allowance to support your career advancement
  • Access to our annual wellness benefits to cultivate your physical and mental growth
  • Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
  • Team building & offsite events to bring our global team closerLife insurance coverage to provide a safety net for your family’s future

Does this sound like the type of working culture you can thrive in? Apply online now!

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Part-time
Job function
  • Job function Other

Referrals increase your chances of interviewing at BitMEX by 2x

Get notified about new Community Support Specialist jobs in Hong Kong SAR .

Sha Tin District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Community Support - (Part time, Chinese Speaker)

Hong Kong, Hong Kong BitMEX

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Community Support - (Part time, Chinese Speaker)

Join to apply for the Community Support - (Part time, Chinese Speaker) role at BitMEX

Community Support - (Part time, Chinese Speaker)

Join to apply for the Community Support - (Part time, Chinese Speaker) role at BitMEX

Direct message the job poster from BitMEX

About BitMEX
BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.

About BitMEX
BitMEX stands as a globally leading exchange for crypto derivatives, offering traders a professional-grade trading platform. Since its inception in 2014, BitMEX has maintained an impeccable security record with “no coin lost, ever!”.
Our platform caters to cryptocurrency derivatives traders by providing low latency, deep liquidity, and maximum availability. Currently, BitMEX offers more than 100 derivatives contracts, 16 pairs for spot trading, and an easy covert function between 30+ different cryptocurrencies.
In 2015, BitMEX revolutionised the market by inventing the Perpetual Swap, which has since become the most widely traded crypto product. Demonstrating a commitment to transparency, since 2021, BitMEX has been among the first exchanges to regularly publish its on-chain Proof of Reserves and Proof of Liabilities, ensuring that the funds available exceed the total client balances."
For more information on BitMEX, company initiatives and our products, please visit the BitMEX Blog or and follow LinkedIn, Discord, Telegram and X.
Role Overview
Are you passionate about crypto and an expert in community engagement? We're seeking a dedicated Part-time Community Support Specialist to help us build and nurture our growing Chinese speaking crypto exchange community.
Key Responsibilities

  • Act as the first point of contact for our community members across various platforms, providing timely and helpful support.
  • Engage actively with the community to foster a positive and informative environment.
  • Gather feedback, identify common issues, and escalate complex queries to the relevant teams.
  • Help organize and support online community events and initiatives.
Qualifications
  • Minimum 1 year of hands-on experience in community management or support within a crypto exchange or blockchain project.
  • Proven familiarity with key community platforms, including Telegram, Discord, and major Chinese social media platforms (e.g., WeChat, Weibo).
  • Native Mandarin speaker with excellent written and verbal communication skills in Mandarin.
  • Strong understanding of cryptocurrency, blockchain technology, and trading concepts.
  • Excellent interpersonal skills and a proactive, problem-solving attitude.
Why BitMEX?
BitMEX offers a dynamic environment that blends intense work, a vibrant culture, and diversity. We actively recruit across time zones to meet growing demands and attract top global talent.
We're seeking determined, responsible, and collaborative individuals to join us in building a leading cryptocurrency ecosystem. We value meticulousness, agility, and simplicity. As a 24/7 global exchange, we look for adaptable team players who can excel in a diverse, cross-market environment.
Benefits
In addition, we offer an industry leading benefits package to our permanent employees. Here’s a peek into what we offer:
  • Work from home to help you find the perfect balance between work, family and personal life
  • 25 days of annual leave, on top of public holidays, as well as maternity, paternity and childcare leave… etc to accommodate your growing responsibilities
  • A top tier & comprehensive medical, dental and vision policy for you and your dependents
  • Professional development allowance to support your career advancement
  • Access to our annual wellness benefits to cultivate your physical and mental growth
  • Don’t forget the advantage of our Beyond Border Remote Working policy, where you get to work away from your home country
  • Team building & offsite events to bring our global team closerLife insurance coverage to provide a safety net for your family’s future
Does this sound like the type of working culture you can thrive in? Apply online now!
Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Part-time
Job function
  • Job function Other

Referrals increase your chances of interviewing at BitMEX by 2x

Get notified about new Community Support Specialist jobs in Hong Kong SAR .

Sha Tin District, Hong Kong SAR 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Social Services Jobs