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VP, Head of Service Quality & Transformation

OCBC

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Join to apply for the AVP/VP, Customer Care Team role at OCBC

1 day ago Be among the first 25 applicants

Join to apply for the AVP/VP, Customer Care Team role at OCBC

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

To cultivate a customer-centric culture throughout the bank and lead the Service Quality & Transformation Team in effectively managing and resolving customer complaints and feedback from all channels, enhancing service quality and boosting customer satisfaction.

Main Responsibilities

  • Develop and implement group initiatives to drive a customer-centric culture across the bank.
  • Oversee, carry out, and evaluate investigations into customer complaints, ensuring timely responses are provided to both complainants and regulators as necessary.
  • Identify rooms for improvement on products and services of the Bank and drive relevant business units for enhancement.
  • Prepare complaint statistics and analyses for timely reporting to management.
  • Review and maintain the Bank’s complaint handling policy and procedures.
  • Stay up to date with industry trends and best practices to enhance customer experience.
  • Inspire and mentor high calibrate staff to fit the bank’s future development.

Requirement

  • Degree or above
  • Minimum 10 years of complaint handling experience in banking industry.
  • At least 3 years in leadership roles
  • Experience with Microsoft office, Data analytic tools.
  • Familiar with regulatory complaint handling policy (HKMA-SPM-IC4)
  • Customer-centric mindset with a passion for improving customer satisfaction.
  • Excellent communication and writing skills in English, Cantonese and Putonghua.
  • Strong project management, service transformation and problem-solving skills.
  • Good storytelling and presentation abilities.
  • Knowledge of relevant technology, regulations and standards.
  • Solid coaching and mentoring skills.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative
  • Industries Banking

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Get notified about new Assistant jobs in Hong Kong SAR .

Director, Customer Performance Management Corporate Customer Service Executive (Part-Time) Senior Customer Service Executive (Call Centre) Senior Executive/ Executive, Operations-Customer Services Senior Executive/Executive, Loyalty Innovation Senior Customer Service Executive (Call Centre) (1-year contract) CEO/Customer Relations Manager (General Insurance) Customer Service Executive, B2B APAC (1-year contract, WFH)

Hong Kong, Hong Kong SAR HK$20,000.00-HK$26,000.00 5 days ago

Director, Relationship Management – Hong Kong Business Senior Executive/ Executive, Operations-Customer Services

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AVP, Control Room Compliance, APAC

Ares Management Corporation

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Senior Associate, Control Room Compliance, APAC

Join to apply for the Senior Associate, Control Room Compliance, APAC role at Ares Management Corporation

Senior Associate, Control Room Compliance, APAC

Join to apply for the Senior Associate, Control Room Compliance, APAC role at Ares Management Corporation

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming, we are committed to fostering a welcoming and inclusive work environment where high-performance talent of diverse backgrounds, experiences, and perspectives can build careers within this exciting and growing industry.

Summary

Job Description

The Ares Compliance Department oversees and manages Ares’ global regulatory compliance and ethics program. Under the leadership of the Global Chief Compliance Officer, the Compliance Department is comprised of functionally and business-aligned teams that operate collaboratively based on the Firm’s overall structure: Investment Advisory, which oversees implementation of investment management, trading and conflicts policies; Marketing & Distribution, focusing on global marketing and investor relations, including compliance for Ares’ registered broker-dealers; Registered Products, which oversees the compliance for advised and sub-advised registered funds and public companies; Corporate Compliance, which administers the Code of Conduct and oversees the global testing and surveillance program; AML-CTF, which develops and administers Ares’ Global Anti-Money Laundering and Counter-Terrorism Financing Program; and Compliance Operations and Regulatory Reporting, which oversee the department’s operational and reporting functions with a focus on regulatory reporting and management of strategic initiatives.

Ares is seeking a knowledgeable, highly organized, and proactive Associate to join our Control Room Compliance team focused on information conflicts management, monitoring list administration, and trade and investment clearance. This Vice President will actively participate in the management of daily processes, support departmental and team projects and build relationships with employees across the enterprise while ensuring compliance obligations are met.

Primary Functions & Essential Responsibilities

  • Assist with the daily review of conflicts checks for incoming deals and with daily information management program activities.
  • Clear new deal NDA’s by liaising with legal teams internally and for outside counterparties.
  • Execute wall crossing and market sounding process for new deals.
  • Maintain the firm’s restricted list and other conflicts monitoring lists.
  • Update and maintain Compliance policies and procedures as needed.
  • Demonstrate a strong understanding of issuer/borrower hierarchy and research via Bloomberg.
  • Partner with the Trading Compliance team to ensure proper operation of the Compliance trading program.
  • Oversee and analyze reporting and analytics generated by offshore team.
  • Assess conflicts of interest and participate in materiality analyses regarding MNPI, syndicate private and confidential information.
  • Perform internal process reviews and quality checks.
  • Support and initiate special projects and ad hoc tasks as required.
  • Escalate issues effectively and on a timely basis to the appropriate levels of management.
  • Participate in ongoing technological enhancements for the benefit of the Control Room and the Compliance department.
  • Assist with the global testing program.

Required Skills

Technical Skills:

  • Working knowledge of financial instruments including but not limited to: alternative and structured products, bank loans, high yield debt, equities, and real assets.
  • Knowledge of Bloomberg
  • Advanced Excel
  • Project Management
  • Time Management

Soft Skills

  • Strong interpersonal, relationship-building and negotiation skills
  • Anticipates potential issues/opportunities and takes proactive measures
  • Excellent verbal and written skills
  • High level of intellectual curiosity
  • Collaborative team player
  • Comfortable in a fast-paced environment and managing multiple tasks at once
  • Ability to manage up
  • Analytical
  • Driven and self-directed
  • Highly organized
  • Ability to communicate effectively with all levels of management
  • Diplomacy
  • Client service oriented
  • Ability to see “big picture”
  • Positive attitude
  • Effective at conflict management
  • Sound judgment and able to act with discretion, particularly regarding confidential matters

Education

  • Bachelor’s Degree Required

Experience Required

  • 4-8 years of experience at a global investment adviser or investment bank - Control Room and/or conflicts management experience in APAC is required
  • Experience with credit-based strategies, including private equity, private debt and equity, and capital markets activities
  • Some familiarity with regulatory reviews and interpretation of regulations in both the APAC and SEC context
  • Analytical report generation/creation
  • Ability to work independently and interact effectively with all levels of management
  • Organizational skills and demonstrated ability to manage competing priorities
  • Experience partnering successfully with business and investment colleagues and aptitude for working effectively in a large organization and with institutional clients
  • Ability to maintain a professional demeanor in both routine and highly charged environments adapt responses appropriately to each situation
  • Experience working with an offshore service provider considered a plus
  • Maintain a strong commitment to quality and attention to detail, ensuring that the work product is delivered completed, accurately and on-time

Company Description

Ares Management Corporation (NYSE: ARES) is a leading global alternative investment manager offering clients complementary primary and secondary investment solutions across the credit, private equity, real estate, and infrastructure asset classes. We seek to provide flexible capital to support businesses and create value for our stakeholders and within our communities. By collaborating across our investment groups, we aim to generate consistent and attractive investment returns throughout market cycles. As of June 30, 2022, Ares Management Corporation's global platform had approximately $334 billion of assets under management, with over 2,300 employees operating across North America, Europe, Asia Pacific, and the Middle East. For more information, please visit Management Corporation is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, citizenship status, disability, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, genetic predisposition and carrier status, status as unemployed.

Reporting Relationships

Head of APAC Compliance

There is no set deadline to apply for this job opportunity. Applications will be accepted on an ongoing basis until the search is no longer active.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Accounting/Auditing and Finance

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Associate, eCommerce Sales East

myGwork - LGBTQ+ Business Community

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Join to apply for the Associate, eCommerce Sales East role at myGwork - LGBTQ+ Business Community

1 day ago Be among the first 25 applicants

Join to apply for the Associate, eCommerce Sales East role at myGwork - LGBTQ+ Business Community

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary

As part of the eCommerce Sales APAC team, this role based in Hong Kong is responsible to help execute an eCommerce strategy to drive revenue growth for the bank via the distribution of FM products over electronic channels (including SDP, ECN, and API). This includes a strategy to expand and deepen relationships with Institutional and Corporate clients and to lead digitization efforts to increase our E footprint across our key markets. Products covered include FX, Commodities, Credit, Rates and SCALE

Key Responsibilities

  • As part of the eCommerce Sales APAC team, this role based in Hong Kong is responsible to help execute an eCommerce strategy to drive revenue growth for the bank via the distribution of FM products over electronic channels (including SDP, ECN, and API). This includes a strategy to expand and deepen relationships with Institutional and Corporate clients and to lead digitization efforts to increase our E footprint across our key markets. Products covered include FX, Commodities, Credit, Rates and SCALE.
  • Assist the wider eCommerce Sales APAC team to execute the regional strategy across all markets with focus in North Asia
  • Supports the cross selling of all FM products, a very important strategic initiative for future FM growth.
  • Drive the adoption of our Single Dealer Platform across countries and client segments.
  • Partners closely with key stakeholders and the Corporate Execution Services team to digitize low-touch accounts and achieve simplification and automation of the way we deal with clients.
  • As regarding the bank, understanding our unique DNA and market position to properly sell our abilities and appetite to our clients.
  • Achieving goals assigned in P3 document for Revenue and Volume across products, client segments and regions.
  • Proactive engagement with clients and timely delivery of relevant market intelligence. Always respond to requests in a timely and efficient manner.
  • Analyse client flows and work with traders to optimize pricing and liquidity to achieve maximum monetization.
  • Continued provision of best in class service to help build the financial markets relationship.
  • Take ownership of all aspects of service delivery to the client within financial markets, including support functions such as operations.

Job Requirements

  • Bachelor Degree holder (Business Administration or equivalent)
  • Experience in sales role in Financial Markets, basic knowledge and eCommerce sales experiences.
  • Languages: Proficient in Englis
  • CMFAS: 1B, 5, 6A

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Technology, Information and Internet

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Get notified about new Salesperson jobs in Central, Hong Kong SAR .

Hong Kong SAR HK$17,000.00-HK$8,999.00 1 month ago

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Sales Associate - High Jewelry (Part Time or Perm)

Central & Western District, Hong Kong SAR 2 months ago

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Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-EN)

Nanyang Commercial Bank Ltd.

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Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-EN)

Join to apply for the Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-EN) role at Nanyang Commercial Bank Ltd.

Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-EN)

1 day ago Be among the first 25 applicants

Join to apply for the Customer Relationship Manager, Wealth Management (Branch) (Ref no: CRMWMB-EN) role at Nanyang Commercial Bank Ltd.

Accumulating over 70 years experience on our solid foundation in Hong Kong and Greater China, we succeed and create our brilliant story throughout the region. As the first foreign bank branch in Mainland, we grasp the opportunity to grow along with the economic reforms. With our well-versed China business intelligence, we continue to expand our network proactively but prudently.

Inheriting our “People Focus” tradition, we strongly believe in the philosophy of talent investment. Here, we respect your career development with enormous support and room for inspiration. If you are ready to go for great, join us today. You can shine with your own glorious story.

Your talent is our treasure, come to explore your potential with us.

Job Responsibilities

  • Establish and strengthen the relationships with high-net-worth customers, identify and fulfil their investment needs by providing thorough financial analysis;
  • Initiate and implement strategies to promote a full range of retail banking products through a proactive and professional approach in achieving the business sales targets of the bank.

Job Requirements

  • Bachelor’s degree or above Business or related disciplines;
  • At least 2 years of sales experience in consumer banking field
  • Sound knowledge towards investment market and various banking products;
  • Sales and customer-oriented with good communication skills;
  • Passed in HKSI 1, 7, 8 or equivalent & IIQE Paper 1, 2, 3 & 5 and MPF Intermediaries Examination is a must;
  • CFPCM / CFMP / ECF – RWM is preferred;
  • Proficiency in both written and spoken English, Chinese and Putonghua;
  • Candidate with less experience will be considered as Assistant Customer Relationship Manager, Wealth Management.

Interested parties please send your full resume with present and expected salary, and quoting reference number to Talent Acquisition Division By email (via CTgoodjobs Apply Now ). For details, please visit and refer to the page “Join Us".

We are an Equal Opportunities Employer. Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their applications unsuccessful and their data will be destroyed within 12 months of receipt.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Other
Job function
  • Job function Finance
  • Industries Banking

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Sign in to set job alerts for “Customer Relations Manager” roles. Assistant Manager, Customer Relationship Deputy Manager to Senior Manager, Complaints Team Service Quality Manager - Cards & Unsecured Lending Assistant Manager - Contact Centre and Remote Channel Manager to Senior Manger, Customer Service (Credit Card) Customer Service Manager I - Wealth & Personal Banking Key Account Manager / Sales Manager, US Markets (Frequent Travel to US is Required) (Assistant) Service Management Manager (ToB) Assistant Ice Rink Manager, Frontline Operation, Customer Service, People Management, 5 days

Hong Kong SAR $15,360.00-$15,600.00 2 months ago

WeLab Bank - Manager/ Assistant Manager, Account Operations Account Servicing Manager (General Insurance)

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Housekeeping Supervisor

Lanson Place Causeway Bay, Hong Kong

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Join to apply for the Housekeeping Supervisor role at Lanson Place Causeway Bay, Hong Kong

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Join to apply for the Housekeeping Supervisor role at Lanson Place Causeway Bay, Hong Kong

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Lanson Place Causeway Bay, Hong Kong is a secret sanctuary of style that provides impeccable service. The boutique hotel and residences is Lanson Place brand’s flagship property. It is the showcase for Lanson Place’s personality, displaying a unique blend of modernity and French flair in a homely setting of sophisticated design and consistent top-quality service.

We entrust you as our Housekeeping Supervisor

to drive growth and account successes.

How will we care for you?

  • Enjoy a 5-day working week consisting of 8 working hours per day.
  • Benefit from 17 days of public holidays.
  • Take advantage of 12 days of annual leave.
  • Wellness Reward
  • Receive coverage for life, accident, outpatient, hospitalisation, and dental insurance.

We prioritise your well-being and personal growth.

What will you do?

You will monitor cleanliness, craft welcoming spaces, and enhance our guests’ sanctuary. You will be our:

  • Guardian of Cleanliness, turning every space into a tranquil, immaculate haven by ensuring every corner of our property – from guest rooms and kitchens to public areas and staff spaces, sparkles with pristine cleanliness.
  • Ambassador of Assistance, always available to lend a helping hand, turning moments into memories by offering warm greetings and assistance.
  • Master of Supplies, ensuring everything is in place by managing our housekeeping trolley, linen closet and pantry area with precision.
  • Effective Communicator, initiating in effective communication within the Department as well as inter-department communication with Engineering and Food & Beverage Departments

Your work is crucial to us because we rely on your expertise and compassion to not only delight our guests, but also to forge connections that create lasting experiences that extend well beyond their stay.

What do we seek in you?

  • 3 years of premium hotel experience with 1 years in a similar role.
  • Familiar with cleaning chemicals and sanitation standards
  • Good command of spoken & written Cantonese, Mandarin and English, plus to know other languages.
  • Effective leader, problem solver and team player with exceptional conflict resolution, multi-tasking, and time management skills.
  • Experience in handling various systems including procurement, rostering, and casual labour systems and well versed in computer skills.

Role

Regardless of the role you play, we seek individuals who resonate with the following values because you are much more than just a housekeeping - we depend on you to deliver our promises to our guests and stakeholders:

Proactive - anticipate and act.

Authentic - connect genuinely.

Heartfelt - understand, answer with care and kindness.

Committed to Positive Impact – drive meaningful change.

Who are we - Lanson Place Causeway Bay?

Lanson Place Causeway Bay is a small luxury hotel exquisitely situated at 133 Leighton Road. Our ethos is deeply rooted in the values of Family and Community, guiding our authentic and attentive approach to hospitality in creating bonds with our guests that last far beyond their stay with us.

We offer a competitive remuneration package and a full range of benefits including a year-end discretionary bonus, meal allowance, and medical schemes.

Interested parties please send your FULL RESUME with availability, current and expected salary to (email redacted, apply via Company website) or WhatsApp for any enquiries.

Information provided by job applicants will be treated in the strictest confidence and used for recruitment purposes only.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function General Business
  • Industries Hospitality

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Assistant Personal Services Manager (Ref no: APSM-EN)

Nanyang Commercial Bank Ltd.

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Assistant Personal Services Manager (Ref no: APSM-EN)

Join to apply for the Assistant Personal Services Manager (Ref no: APSM-EN) role at Nanyang Commercial Bank Ltd.

About the Bank

With over 70 years of experience in Hong Kong and Greater China, Nanyang Commercial Bank has established itself as a leading foreign bank branch in Mainland China. We focus on growth through economic reforms and expanding our network with a strong understanding of China business intelligence.

We value our "People Focus" tradition and believe in investing in talent. We support your career development and encourage you to shine and explore your potential with us.

Job Responsibilities
  • Solicit business opportunities by providing quality services and referring investment and insurance products.
  • Handle account opening procedures, identify customer needs, and enhance service quality to ensure professional service delivery.
Job Requirements
  • Bachelor’s degree or above in Business Administration or related fields.
  • At least 1 year of banking experience.
  • Extensive knowledge of retail banking products.
  • Team player, sales and customer-oriented, with good communication skills.
  • Passed HKSI 1, 7, 8 or equivalent, IIQE Paper 1, 2, 3 & 5, and MPF Intermediaries Examination are preferred.
  • Proficiency in written and spoken English, Chinese, and Putonghua.

Interested candidates should send their full resume, including current and expected salary, quoting the reference number to the Talent Acquisition Division via email or through our website. For more details, visit and refer to the "Join Us" page.

We are an Equal Opportunities Employer. Data collected will be used solely for recruitment purposes. Unsuccessful applicants will have their data destroyed within 12 months.

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Paid Ads Creative Director

OKX

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Join to apply for the Paid Ads Creative Director role at OKX

3 days ago Be among the first 25 applicants

Join to apply for the Paid Ads Creative Director role at OKX

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At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before M e, Do the Right Thin g, and Get Things Don e. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About this Opportunity

You will be fully responsible for the strategy and execution of all ad creatives across major paid social channels, including but not limited to TikTok, Meta, and Google. This is not a role for pure artistic pursuit; your success will be measured **solely by ROI (Return on Investment)**. You will be expected to deeply integrate data analysis with creative insights, leading a team or working hands-on, to produce high-converting ad creatives at scale and with high efficiency, utilizing all available tools, including AI.

What You’ll Be Doing:

  • Collaborate closely with the Marketing and Growth teams to deeply understand user personas, product selling points, and marketing objectives.
  • Develop and iterate on the overall ad creative strategy based on core metrics like ROI, CPA, and CVR.
  • Lead creative brainstorming sessions to generate core concepts that resonate with users and drive conversions.

2. Cross-Platform Creative Production & Management:

  • Lead or directly produce video, image, and other ad formats suitable for major platforms like TikTok, Meta (Facebook/Instagram), YouTube, and Twitter.
  • Possess a deep understanding of the content ecosystems and ad specifications of each platform to ensure creatives are native and effective.
  • Establish and manage an efficient creative production pipeline to ensure the iteration speed of creatives meets the demands of rapid ad testing

3. Deep Application of AI Technology:

  • Core Requirement: Proficiently use and integrate AI tools (e.g., Midjourney, Stable Diffusion, Runway, Pika, HeyGen) into the daily creative workflow to rapidly visualize and scale creative concepts.
  • Continuously research, test, and implement cutting-edge AI creative tools and technologies to build a competitive advantage in efficiency and innovation.
  • Utilize AI for A/B testing creative elements (e.g., different copy, visual styles, character models) to quickly identify optimal combinations.

4. Data Analysis & Optimization:

  • Conduct daily/weekly reviews of ad creative performance data, working closely with Media Buyers to analyze the lifecycle and success/failure factors of different creatives.
  • Rapidly adjust creative direction based on data feedback, guiding the team on optimizing and re-creating assets to form an agile loop of "Data -> Creative -> Test -> Optimization.

What We Look For In You:

  • 5+ years of experience in digital ad creative, with a verifiable track record of ROI-driven success.
  • A portfolio is required. In it, please clearly showcase the campaigns you led or produced, briefly explaining their performance based on key metrics (e.g., ROI, CPA, CVR).
  • Extensive hands-on experience using AI tools (Midjourney, Pika, etc.) to produce ad creatives, with relevant examples in your portfolio.
  • A deep understanding and extensive practical experience with the ad ecosystems of TikTok and Meta (Facebook/Instagram).
  • A strong interest in and deep understanding of the Crypto/Web3 industry, with the ability to quickly grasp industry trends and user psychology.
  • Exceptional data sensitivity and analytical skills, with the ability to identify problems and devise creative solutions from Data

Nice-to-Haves:

  • Experience building a creative team or workflow from scratch (0 to 1).
  • A "hybrid" profile that seamlessly merges traditional creative fundamentals with deep, hands-on expertise in the latest AI tools, including:AI Video Generation & Editing: Proficiency with tools like Runway, Pika, HeyGen, and Synthesia to rapidly take concepts to final, polished videos at scale. A keen interest in and ongoing research into next-gen text-to-video models like Sora.
  • AI Image Generation & Manipulation: Mastery of Midjourney, Stable Diffusion (including various ControlNet/LoRA models), and Adobe Firefly to achieve precise control over style, elements, and composition, producing high-quality, high-converting visual assets.
  • AI-Powered Design & Workflow: Skilled in leveraging AI to enhance traditional design processes. This includes using features within Adobe Photoshop (AI Beta) and Canva Magic Studio to accelerate efficiency, and using tools like Krea AI for real-time creative exploration.
  • Multimodal Content Creation: Proficient in using ChatGPT (GPT-4o), Claude 3, and ElevenLabs for ad copywriting, scriptwriting, AI voice synthesis, and creating AI avatars/digital humans to craft compelling, end-to-end ad experiences.
  • Excellent communication skills in both English and Mandarin.
  • Experience working in a fast-paced, high-intensity startup environment.
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances
  • Comprehensive healthcare schemes for employees and dependantsMore that we love to tell you along the process!
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P&C Business Partner Associate

myGwork - LGBTQ+ Business Community

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1 day ago Be among the first 25 applicants

Join to apply for the P&C Business Partner Associate role at myGwork - LGBTQ+ Business Community

Get AI-powered advice on this job and more exclusive features.

This job is with JTI, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.

To make a difference with us, all you need to do is bring your human best.

What will your story be? Apply now!

Learn more: jti.com

Please, apply till September 5, 2025

Role: Permanent

Reporting to: P&C Business Partner Manager

People & Culture Business Partner Associate

The P&C Business Partner (BP) Associate plays a key role in supporting the P&C BP Manager in driving and executing the overall People & Culture strategy for the CHM Cluster Market. This role collaborates closely with internal stakeholders, GBS, and employees to deliver initiatives across talent acquisition, talent management, employee engagement, and operational excellence.

As a People & Culture Business Partner Associate, you will be responsible for:

  • Talent Management & Development Responsible for executing the full performance management cycle and monitoring progress to ensure timely completion. Supports Talent Review processes by maintaining accurate and up-to-date data, contributes ideas to drive talent growth and development initiatives, and conducts initial research on training vendors while assisting in evaluating training effectiveness and related analysis.
  • Talent Acquisition & Employer Branding Partners with GBS to support recruitment and talent selection processes, ensuring smooth onboarding and offboarding experiences through structured and consistent procedures. Contributes to employer branding efforts to strengthen the company’s visibility and attractiveness in the talent market.
  • Employee Lifecycle & P&C Data Management Provides support across the employee lifecycle, including onboarding, probation, leave management, change of employment, exit, and global mobility, while ensuring compliance with local labor laws and internal policies. Maintains and updates regular P&C reports and dashboards, coordinates with Payroll Associates and GBS to request and verify changes in SAP HR PA data, and supports global mobility staff by coordinating relocation processes and documentation.
  • Company Culture & Employee Engagement Acts as a culture ambassador by promoting global initiatives such as “Our Way” and “ ” Supports the planning and execution of culture and engagement programs that foster inclusivity and employee engagement across the organization.
  • Expenses & Vendor Management Manages the Purchase Order (PO) and Purchase Request (PR) processes efficiently, while monitoring vendor contracts to ensure timely renewals and compliance with procurement procedures

Requirements

  • Minimum 3 years experience in HR Generalist role in multinational company, with exposure to talent acquisition, performance management, and employee engagement
  • Fluent in English, Mandarin and Cantonese
  • High level of confidentiality and integrity
  • Good team player with positive mind and eager to learn
  • Organized and strong communication skills
  • Bachelor's Degree in in Business Administration/ HR or equivalent

Are you ready to join us? Build your success story at JTI. Apply now!

Next Steps

After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.

At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Business Development and Sales
  • Industries Tobacco

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Get notified about new Business Partner jobs in Kowloon, Hong Kong SAR .

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Solana Perp DEX: Chief Executive Officer

Cumberland Labs

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5 days ago Be among the first 25 applicants

Solana Perp DEX

Ergonia is a crypto-native market-making and venture-building firm with deep roots in trading and infrastructure on Solana. We are one of the largest and most sophisticated participants in the ecosystem and now we're building a next-generation perp DEX on Solana.

Solana Perp DEX

Ergonia is a crypto-native market-making and venture-building firm with deep roots in trading and infrastructure on Solana. We are one of the largest and most sophisticated participants in the ecosystem and now we're building a next-generation perp DEX on Solana.

We're looking for a high-conviction, execution-oriented CEO to lead the project, drive go-to-market strategy, and help shape the future of decentralized markets.

Requirements

Key Responsibilities

  • Strategy & Execution: Set and lead the company's strategic direction across product, operations, growth, and capital formation, working deeply with the broader Ergonia trading and venture-building teams
  • Institutional Partnerships: Build trusted relationships with capital allocators, liquidity providers, and regulatory stakeholders
  • Go-to-Market: Own the customer development cycle, from initial traction to product-market fit and scale
  • Team Building: Recruit and manage a world-class team across engineering, operations, and BD
  • Operational Leadership: Oversee financials, legal, compliance, and company ops

Qualifications

  • Proven leadership experience (CEO, GM, Founder, or Partner) at the intersection of crypto, fintech, or trading
  • Deep understanding of crypto market structure, particularly DeFi and derivatives
  • Strong network in DeFI
  • Demonstrated ability to build teams, and execute in fast-moving environments
  • High integrity, high agency, and an obsession with building best-in-class financial products

Bonus Points

  • Prior experience building a financial product from zero to one
  • Knowledge of the Solana ecosystem and its technical architecture
  • Comfort operating across both regulatory and crypto-native cultures

Benefits

  • Competitive equity and token package
  • Opportunity to shape a flagship Solana-native DEX from inception
  • Deep support from a leading trading firm and Solana-native infrastructure with venture-building team support

Seniority level
  • Seniority level Executive
Employment type
  • Employment type Full-time
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  • Job function Other
  • Industries IT Services and IT Consulting

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(Senior) Data Scientist

AS Watson

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Direct message the job poster from AS Watson

Talent Acquisition | HR Business Partnering

Come and join a Winning Team

Why Should You Join Us?

At AS Watson, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the opportunity to join our award-winning international family with over 17,000 stores across 30 markets in Asia and Europe, the AS Watson family welcomes you…

You can enjoy :

  • Conveniently located in Whampoa, less than 5 min. walk from MTR
  • Cozy office with contemporary design
  • Comprehensive Medical and Life insurance coverage, including your spouse and children

Role Purpose:

We are looking for talented and impact-driven Senior Data Scientist to join our AI Lab. You will work on high-impact projects, solving complex business challenges through machine learning, data-driven experimentation, and innovation. Whether you are an experienced practitioner or a proven technical professional, we want to hear from you.

A typical day in this Role:

  • Design, develop, and refine machine learning models to solve real-world problems using both structured and unstructured data
  • Collaborate with business stakeholders to identify, scope, and prioritize ML use cases aligned with strategic goal
  • Translate data science outputs into actionable business insights and clearly communicate results
  • Track and optimize AI products to ensure they deliver the intended business value
  • Stay current with advancements in Gen AI/ML, creating values with latest technologies

This job is a good fit for You if:

  • You are a COLLABORATOR. You explore outside resources and develop contacts that may be helpful to the team. You are high energy and outgoing.
  • You are a PROBLEM SOLVER. You make decisions based on evidence-based opinions.
  • You are an INQUIRER. You often ask “Why?” and quickly look for patterns to move forward with solutions. You tend to be less traditional and more willing to try new things.

Success will depend on:

  • Solid knowledge and experience in various machine learning, statistical techniques, data manipulation skills, Python, SQL, and other ML libraries
  • Experience with cloud platforms like Azure, GCP, Databricks etc
  • Familiarity with Large Language Models (LLMs) is a plus
  • Excellent analytical and problem-solving skills
  • Effective communication skills to translate complex technical concepts into clear business insights
  • Strong attention to detail and commitment to delivering high-quality work
  • Passion for staying current in the ever-evolving field of machine learning

What is holding you back?

Don’t miss out on this great chance to shape Your life!

Apply now!

Interested parties, please send your resume with current/expected salary package and the team that you apply to

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant/ similar posts within the AS Watson Group.

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology, Analyst, and Engineering
  • Industries Retail

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