1 143 Account Growth jobs in Hong Kong

Overview

Join to apply for the Account Executive, SME & Growth role at Airwallex .

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Airwallex aspires to partner with the most ambitious businesses globally. The SME & Growth sales team is where this partnership begins. Your primary focus will be bringing on new SME customers and leveraging your skills in pitching, negotiating, and driving internal processes to set up our partnerships for success. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionise the way companies transact globally.

If you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

• Be accountable for increasing revenue and new client acquisition.
• Owning the full sales cycle and territory management from prospecting to close.
• Ensure the best customer experience and onboarding process for new customers, and own the initial customer ramp-up period.
• Representing Airwallex at client meetings and events
• Maintain a database of current and potential customers using our CRM system along with meticulous CRM usage and forecasting.
• You are success-oriented and hold yourself accountable for delivering key outcomes
• You consistently "go the extra mile" in your work and are willing to do what needs to be done to achieve results.

• 4+ years of sales experience, preferably selling a technical / financial product, with a track record of top performance, preferably in business development and outbound sales.
• Strong inside and outbound sales experience.
• You will have excellent presentation, communication, and solution-selling skills (directly tailored to customer needs) and experience in identifying and influencing multiple key decision-makers and stakeholders.
• Ability to understand complex technical requirements and craft solutions across multiple products.
• Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales, progressing opportunities through a multi-stage sales cycles.
• You display strong analytical skills and an organized way of working.
• Superior verbal and written communication skills in English, Cantonese, and Mandarin.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.

• Mid-Senior level

• Full-time

• Sales and Business Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Account Executive, SME & Growth role at Airwallex .

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Airwallex aspires to partner with the most ambitious businesses globally. The SME & Growth sales team is where this partnership begins. Your primary focus will be bringing on new SME customers and leveraging your skills in pitching, negotiating, and driving internal processes to set up our partnerships for success. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionise the way companies transact globally.

If you have a customer-first mentality, are solution-focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

• Be accountable for increasing revenue and new client acquisition.
• Owning the full sales cycle and territory management from prospecting to close.
• Ensure the best customer experience and onboarding process for new customers, and own the initial customer ramp-up period.
• Representing Airwallex at client meetings and events
• Maintain a database of current and potential customers using our CRM system along with meticulous CRM usage and forecasting.
• You are success-oriented and hold yourself accountable for delivering key outcomes
• You consistently "go the extra mile" in your work and are willing to do what needs to be done to achieve results.

• 4+ years of sales experience, preferably selling a technical / financial product, with a track record of top performance, preferably in business development and outbound sales.
• Strong inside and outbound sales experience.
• You will have excellent presentation, communication, and solution-selling skills (directly tailored to customer needs) and experience in identifying and influencing multiple key decision-makers and stakeholders.
• Ability to understand complex technical requirements and craft solutions across multiple products.
• Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales, progressing opportunities through a multi-stage sales cycles.
• You display strong analytical skills and an organized way of working.
• Superior verbal and written communication skills in English, Cantonese, and Mandarin.

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.

• Mid-Senior level

• Full-time

• Sales and Business Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

The Job

The person will be assisting the Client Relations team to perform various daily office support tasks in a small team setting.

Key job responsibilities include clerical, research, data management, and phone support for various projects.

Key Responsibilities:

• Conduct employment reference check via phone and email communications for candidates with previous employers.
• Conduct database work to identify any potential matching records for candidates.
• Connect with candidates to collect any required information to proceed with the employment screening tasks.
• Attend different authorities in Hong Kong to assist candidates to collect the required documents related to employment screening.
• Engage in different ad hoc employment screening tasks assigned.

Qualifications and Requirements:

• Good communication skills.
• Detail oriented mindset.
• Able and enjoy working independently.
• The mentality to commit to high professional work standards.
• Capable in handling general office work and data processing work.

Application Process:

If you are a proactive individual with a passion for supporting a growing business, we would love to hear from you. Please submit your resume and a cover letter (both in pdf format), outlining your relevant experience and why you would be a great fit for this role.

Title: Client Relations Specialist

Responsibilities

Client Servicing

• Develop and nurture client relationships to promote long-term partnerships.
• Assist the Client Services team in negotiating and finalizing renewal agreements.
• Respond to client inquiries and requests, with support from senior team members.
• Work closely with the Client Services team to proactively identify and resolve potential issues that could affect clients, in collaboration with internal departments.
• Conduct regular account reviews to assess health and identify opportunities for improvement.

Operations

• Collaborate with internal teams to conduct quality assessments on various projects.
• Coordinate with the Business Development and Client Services teams to ensure accurate project initiation.
• Address issues related to the SAAS platform by communicating effectively with internal stakeholders.
• Maintain precise records of requests from both external clients and internal teams.
• Ensure all client deliverables adhere to established quality standards.

Qualifications

• Degree or diploma in Communications, Marketing, Event Management, or a related field preferred.
• Strong command of written and spoken English, Cantonese, and Mandarin.
• Proficient in Microsoft Office applications and Chinese word processing.
• A team player who can deliver high-quality work under tight deadlines and limited resources.

As one of the world's leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day

Job Description
Who we are:
With over $1.9 trillion of assets under management, Invesco is one of the world's leading global investment management firms, headquartered in Atlanta, GA. Spreading across 26 countries and with over 8400 dedicated employees, we are driven by trust and care. As one of the world's leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life.

Key Responsibilities

• Client Understanding and Compliance:

• Develop a comprehensive understanding of the assigned client's organizational structure and investment priorities.

• Ensure thorough knowledge of the client's reporting, regulatory requirements, and servicing guidelines.

• Communication and Relationship Management:

• Establish and maintain regular communication with institutional sales, portfolio management, and key stakeholders.

• Continuously evaluate client needs and design an effective approach to relationship management.

• Client Coordination and Support:

• Promptly and accurately coordinate client requests, facilitating dialogue between clients and internal teams regarding IMA/IG changes, investment reviews, presentations, reporting, and fund account setup/operations.

• Assist with AML documentation during new account onboarding and subsequent refreshes as required by the Compliance/AML team.

• Performance Reviews and Issue Resolution:

• Independently moderate performance reviews with clients and drive solutions to address any operations-related issues or concerns.

• Actively measure and monitor the success of client accounts, focusing on investment and service level execution.

• Project Management:

• Lead or assist with regular client relationship or ad hoc projects, ensuring high quality and client satisfaction.

• Consistently seek ways to enhance client service and improve internal coordination.

• Time and Resource Management:

• Organize and prioritize time and resources to meet goals and expectations.

• Team Collaboration:

• Perform any other duties assigned by the Head of Client Relations or the firm.

• Maintain a harmonious and positive team spirit.

The Experience You Bring:

• University degree specializing in Economics, Business or Finance
• Solid 7+ years (4 years for Assistant Manager) Institutional Client Relations working experience within the financial services industry, preferably in asset management sector
• Processes of good understanding of institutional asset management industry, regulation and needs of institutional clients
• Solid knowledge of different investment assets, product capabilities, operations and services
• Fluency in written and oral communication in English, Cantonese and Mandarin Chinese

Key Competencies

• Strong team player with high integrity, self-motivated, committed and positive working attitude
• Excellent interpersonal and communication skills, with ability to cooperate in a team environment and work under pressure (individual and team bases) and tight timeline
• Analytical and organizational skills to determine the needs of the client and drive feasible solutions
• Professional and presentable with ability to moderate client review meetings face to face
• Great attention to details with ability to prioritize, multi-task and project manage
• Demonstrate strong numbers aptitude
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint)
• SFC License for RA 1 (Dealing in Securities)
• Chartered Financial Analyst or Chartered Accountant is a distinct advantage

Our benefit policy includes but not limited to:

• 25 days annual leave plus flexible paid time off
• Hybrid work schedule
• Learning and development programs
• Health & wellbeing benefits
• Parental Leave benefits
• Employee stock purchase plan

How to Apply:

• Apply for the role directly here or at Invesco Careers: Careers at Invesco | APAC.

To know more about us:

• About Invesco:
• About our Culture:
• About our CR program:

Full Time / Part Time
Full time

Worker Type
Employee

Job Exempt (Yes / No)
Yes

Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.

Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable local laws governing non-discrimination in employment.

Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within twelve weeks may consider their application unsuccessful. All related information will be kept in our file for future recruitment purposes. When there are vacancies in our subsidiary or associate companies, we may transfer the application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, job applicants have a right to request access to, and to request correction of, Personal Data in relation to the application. If job applicants wish to exercise these rights, they should contact the Human Resources department.

About Invesco
As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.

What's in it for you?
Our people are at the very core of our success. Invesco employees get more out of life through our comprehensive

compensation and benefit offerings including:

• Generous annual leave plus flexible paid time off
• Hybrid work schedule
• Learning and development programs
• Health & wellbeing benefits
• Parental Leave benefits
• Employee stock purchase plan (if applicable in your region)

Job Description
Key Responsibilities

• Proactively understand the assigned clients' reporting and regulatory requirements
• Complete client requests promptly and accurately, including but not limited to due diligence updates
• Handle and liaise new fund account onboarding and subsequent refreshes as required by Compliance / AML team
• Establish and maintain regular communication with institutional sales, portfolio management and key stakeholders
• Lead or assist with regular client relationship (CR) or ad hoc projects, ensuring high quality and client satisfaction
• Actively seek ways to better service clients and improve internal coordination
• Organize and prioritize time and resources to meet both internal and external client requests and expectations
• Perform any other duties assigned by the Head of Client Relations and/or the firm
• Maintain a harmonious and upbeat team spirit

The Experience You Bring

• University degree specializing in Economics, Business or Finance
• At least 3 years of working experience in the financial services industry, preferably in the asset management sector
• Good understanding of the institutional asset management industry, regulations and needs of institutional clients
• Knowledge of different investment assets, product capabilities, operations and services
• Fluency in written and oral communication in English, Cantonese and Mandarin Chinese
• SFC License for RA 1 (Dealing in Securities)

Key Competencies

• Strong team player with high integrity, self-motivated, committed and positive working attitude
• Excellent interpersonal and communication skills, with ability to cooperate in a team environment and work under pressure (both individually and in teams) and tight timelines
• Good analytical and organizational skills to fulfill the needs of the client
• Great attention to detail with ability to prioritize, multi-task and manage projects
• Strong aptitude for numbers
• Proficiency with Microsoft Office (Word, Excel, and PowerPoint)

How to Apply:

• Apply for the role directly here or at Invesco Careers: Careers at Invesco | APAC.

To know more about us:

• About Invesco:
• About our Culture:
• About our CR program:

Full Time / Part Time
Full time

Worker Type
Employee

Job Exempt (Yes / No)
No

Workplace Model
At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.

Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable local laws governing non-discrimination in employment.

Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within twelve weeks may consider their application unsuccessful. All related information will be kept in our file for future recruitment purposes. When there are vacancies in our subsidiary or associate companies, we may transfer the application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, job applicants have a right to request access to, and to request correction of, Personal Data in relation to the application. If job applicants wish to exercise these rights, they should contact the Human Resources department.

Senior Client Relations Officer The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is Financing Infrastructure for Tomorrow in Asia and beyond-infrastructure with sustainability at its core. We began operations in Beijing in 2016 and have since grown to 110 approved members worldwide. We are capitalized at USD100 billion and AAA-rated by the major international credit rating agencies. Collaborating with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity.

The Public Sector Clients Department, Region 2 (PSC2) is responsible for identifying, originating, preparing, executing, and investing in projects with Public Sector Clients in Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, North Africa, and the Americas across the range of AIIB-covered sectors through various financing instruments and solutions. PSC2 leads the coverage of public-sector clients, including state-owned enterprises (SOE); oversees project preparation, due diligence, and project approval processes; and ensures key economic, commercial, financial, and legal issues are considered and incorporated in the financing structure and legal documentation and followed through during the implementation phase.

The Senior Client Relations Officer will be responsible for the coverage of Region 2 (R2) members by establishing and maintaining a high level of engagement with the members and business entities as well as financing partners. The Senior Client Relations Officer is expected to contribute to the origination and structuring of public-sector transactions and the facilitation of nonsovereign-backed financing operations in relation to SOEs. This position will contribute toward AIIB's overall lending program by leading the planning or supporting the design, preparation, and implementation of projects/programs that will help meet rapid growth in the region. This position is expected to work closely with other relevant AIIB departments, assist Management in preparing strategies for building the investment pipeline, and help with implementing these strategies. Training and developing junior team members will be an important responsibility. This position reports to Head, Client Relations Team in PSC2.

Responsibilities:

• Help establish contacts and maintaining dialogue with relevant authorities in the R2 members.
• Help identify target clients for proactive engagement and high-level dialogue. Prepare a plan to effectively initiate, manage, and grow relationships with these clients and ensure follow-up actions.
• Lead in planning and developing a multiyear rolling pipeline (MYRP) of R2 members under his/her coverage. Work with the relevant governments and the Bank's other departments and offices, develop the scope and content of MYRPs, organize review of MYRPs, and monitor progress of their implementation.
• Monitor and facilitate the internal process to ensure prompt and effective response to clients' demands, enquiries, and concerns.
• Support communication with relevant stakeholders, partners, and clients in developing and communicating business strategy and goals for public-sector operations in R2 members.
• Help motivate and coach junior client relations colleagues in the team. In consultation with Head, Client Relations Team, be responsible for hiring, contracting, managing, and evaluating region and country liaison consultants and supervising their regular activities and work.
• Support PSC2 in maintaining high-level contacts and dialogues on co-financing opportunities with international financial institutions and bilateral development agencies in client countries.
• Ensure key economic, financial, technical, legal, environmental, and social issues are considered in planning public-sector operations.
• Lead or co-lead in assessing the development of major economic and sector policies and changes in the main institutions that may impact the achievements of objectives of AIIB's operations in the region.
• Contribute to overseeing the implementation of AIIB's investment operations with the objective of enhancing quality and accelerating project implementation, with a focus on delivering results.
• Lead or participate in dialogue with clients, co-financing partners and other stakeholders on strategic issues and the implementation of AIIB's investment.
• Support business development activities in public-sector projects, or nonsovereign-backed financing lending to SOEs, by interacting with clients, governments, other institutions (commercial banks, multilateral agencies, CSOs, consulting firms, contractors, intermediaries, etc.) and by gathering information and building business relationships.
• Contribute to policy notes and briefing materials for project teams and management in a timely manner and help prepare high-level missions to members on sovereign operations and other external activities.
• Other assignments as needed.

Requirements:

• Minimum 8-10 years of relevant working experience in operational divisions of finance institutions with the function of country coverage and client relations. Experience in multilateral development banks would be a plus
• Master's degree or equivalent, preferably in business administration, economics, or public administration.
• Solid understanding of economics, broad knowledge and familiarity with issues in development finance, and an understanding of an economy's overall performance and how macroeconomic factors may affect performance of projects and programs.
• Strong interpersonal and organizational abilities required to build working relationships across teams. Excellent written and oral communication skills, and the ability to communicate in a clear and succinct manner.
• Strong knowledge of and experience in public-sector operations and policy reforms in related infrastructure sectors would be an advantage.
• Extensive experience working with development operations, combined with an understanding of clear linkages between project inputs and activities, outputs, outcomes, and economic impact.
• Self-starting, self-driven, and proactive individual with initiative.
• Demonstrated experience, judgment, and leadership to execute multiple and diverse work programs.
• Ability to adapt and play different roles based on business needs to bridge resource/skills gaps and keep several tasks and initiatives moving forward.
• Proficient oral and written communication skills in English. Knowledge of a language(s) of a country under R2 would be an advantage.

AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences, and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation.

Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond.

Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB.

ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed.

** Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

The Hong Kong Society for the Blind (HKSB) was established in Over the years, we have developed a wide range of services covering eye care and low vision services, rehabilitation and vocational training, educational support, employment guidance, adaptive technology advisory service, information and communication technology applications to improve information access for the visually impaired, rehabilitation service for persons with multiple disabilities and visual impairment (MDVI), and residential care for the aged blind. To improve the well-being of our service users, HKSB will continue to make the best use of its expertise to join forces with all stakeholders to strive for building up a barrier free society with equal opportunities for all.

Responsibilities:

負責接聽客戶電話查詢及安排預約服務; 負責處理客戶投訴

Requirements :

Secondary 5; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write simple English ; English Typing; Chinese Typing; 良好溝通技巧; 有相關工作經驗優先

Employment Terms:

$60.00 per hour, Mon to Fri: 8:45AM-5:45PM and Sat: 9:00AM-12:30PM, 2 - 3 working days per week

Application Information:

Job seekers may fax / e-) resume to THE HONG KONG SOCIETY FOR THE BLIND. To obtain a copy of Personal Information Collection Statement, please contact MISS TANG by Fax.

Currently seeking an experienced In-Store Client Relations Manager to elevate customer relationship management (CRM) and lead in-store events. Candidates have a background as an Assistant Store Manager or Store Manager within the luxury retail sector are welcome

Responsibilities:

• CRM Execution and Strategy: Develop and implement CRM strategies that enhance client engagement, retention, and loyalty. Use CRM tools for personalizing client interactions and improving the overall customer experience.
• Client Follow-Up: Implement a comprehensive system to track client interactions and purchases, ensuring timely and personalized follow-up communications.
• Event Coordination: Manage all aspects of in-store event planning, execution, and evaluation, ensuring alignment with brand values and objectives.
• Cross-Functional Collaboration: Collaborate with store management and marketing teams to integrate CRM strategies and client events with the overall business goals.
• Training and Leadership: Educate and guide store staff on CRM best practices and client engagement techniques.

Qualifications:

• 3+ years of management experience in the luxury retail sector
• Demonstrated proficiency in managing CRM systems and executing client relationship strategies.
• Exceptional organizational skills with the capacity to manage multiple projects simultaneously.
• Strong communication and interpersonal skills, with a proven ability to engage and build relationships with clients.
• Advanced skills in data analytics and CRM software.
• Creative and strategic thinking skills, with experience in organizing impactful client-centric events.
• Proficient in English; additional languages are a plus.